The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 90 103 94
Rank change year-on-year
+13 -9
Permanent jobs requiring a Service Manager 10 5 14
As % of all permanent IT jobs located in Kent 0.92% 0.48% 1.22%
As % of the Job Titles category 0.95% 0.50% 1.26%
Number of salaries quoted 9 5 10
Average salary £50,000 £70,000 £52,500
Average salary % change year-on-year
-28.57% +33.33%
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1058 1007 1110
As % of all permanent IT jobs located in Kent 96.98% 96.64% 97.03%
Number of salaries quoted 935 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £24,690 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Manager
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Kent

Service Manager
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Kent region.

Service Manager Salary Trend in Kent

Service Manager
Top 30 Related IT Skills in Kent

For the 6 months to 9 February 2016, IT jobs across the Kent region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 25 (96.15%) ITIL
2 23 (88.46%) Service Delivery
3 21 (80.77%) PRINCE2
3 21 (80.77%) SLA
4 20 (76.92%) Change Management
5 3 (11.54%) Service Management
6 2 (7.69%) Line Management
7 1 (3.85%) Vulnerability Scanning
7 1 (3.85%) Expense Management
7 1 (3.85%) Windows Server
7 1 (3.85%) Security Operations
7 1 (3.85%) Security Operations Centre
7 1 (3.85%) SIEM
7 1 (3.85%) Big Data
7 1 (3.85%) Incident Management
7 1 (3.85%) Exchange Server 2000
7 1 (3.85%) Billing
7 1 (3.85%) Firewall
7 1 (3.85%) BT
7 1 (3.85%) Telecoms
7 1 (3.85%) Finance
7 1 (3.85%) Stakeholder Management
7 1 (3.85%) Cisco
7 1 (3.85%) Microsoft
7 1 (3.85%) Avaya
7 1 (3.85%) Project Management
7 1 (3.85%) Windows
7 1 (3.85%) MS Exchange
7 1 (3.85%) VoIP
7 1 (3.85%) Exchange Server 2013

Service Manager
Top Related IT Skills in Kent by Category

For the 6 months to 9 February 2016, IT jobs across the Kent region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) Exchange Server 2000
1 1 (3.85%) Exchange Server 2013
1 1 (3.85%) MS Exchange
Communications & Networking
1 1 (3.85%) Firewall
1 1 (3.85%) VoIP
Database & Business Intelligence
1 1 (3.85%) Big Data
General
1 1 (3.85%) Billing
1 1 (3.85%) Finance
1 1 (3.85%) Telecoms
Miscellaneous
1 1 (3.85%) Security Operations Centre
Operating Systems
1 1 (3.85%) Windows
1 1 (3.85%) Windows Server
Processes & Methodologies
1 25 (96.15%) ITIL
2 23 (88.46%) Service Delivery
3 21 (80.77%) PRINCE2
4 20 (76.92%) Change Management
5 3 (11.54%) Service Management
6 2 (7.69%) Line Management
7 1 (3.85%) Cybersecurity
7 1 (3.85%) Expense Management
7 1 (3.85%) Incident Management
7 1 (3.85%) Project Management
7 1 (3.85%) Security Operations
7 1 (3.85%) SIEM
7 1 (3.85%) Stakeholder Management
7 1 (3.85%) Vulnerability Scanning
Quality Assurance & Compliance
1 21 (80.77%) SLA
Vendors
1 1 (3.85%) Avaya
1 1 (3.85%) BT
1 1 (3.85%) Cisco
1 1 (3.85%) Microsoft