The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 71 72 71
Rank change year-on-year
+1 -1
Permanent jobs requiring a Service Manager 26 25 8
As % of all permanent IT jobs located in Kent 2.61% 2.30% 1.01%
As % of the Job Titles category 2.72% 2.37% 1.07%
Number of salaries quoted 25 24 5
Average salary £50,000 £65,000 £60,000
Average salary % change year-on-year
-23.07% +8.33%
90% offered a salary of more than £31,500 £50,000 £48,000
10% offered a salary of more than £67,000 £91,900 £75,000
UK excluding London average salary £47,500 £47,500 £45,000
% change year-on-year
- +5.55%
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
957 1056 747
As % of all permanent IT jobs located in Kent 96.18% 97.24% 94.68%
Number of salaries quoted 794 939 662
Average salary £40,000 £45,000 £40,000
Average salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £25,000 £25,750 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Kent

Service Manager
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Kent region.

Service Manager Salary Trend in Kent

Service Manager
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Manager across the Kent region over the 3 months to 1 October 2014.

Service Manager Salary Histogram in Kent

Service Manager
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Kent region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone - 3 £30,000 -
Tunbridge Wells - 2 £70,000 - 1
Whitstable - 2 £31,500 -
Dartford -9 1 £55,000 -45.00%
Service Manager
South East

Service Manager
Top 30 Related IT Skills in Kent

For the 6 months to 1 October 2014, IT jobs across the Kent region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 33 (71.74%) ITIL
2 13 (28.26%) Project Management
2 13 (28.26%) PRINCE2
3 12 (26.09%) Service Management
4 11 (23.91%) Service Delivery
5 10 (21.74%) Local Government
5 10 (21.74%) Problem Management
6 9 (19.57%) Windows
7 8 (17.39%) Finance
7 8 (17.39%) Change Management
7 8 (17.39%) Continuous Improvement
7 8 (17.39%) Infrastructure Management
7 8 (17.39%) People Management
8 7 (15.22%) SC Cleared
8 7 (15.22%) Security Cleared
8 7 (15.22%) Windows 7
8 7 (15.22%) SLA
9 6 (13.04%) Citrix
10 5 (10.87%) Lync
10 5 (10.87%) Unified Communications
10 5 (10.87%) XenApp
10 5 (10.87%) Fat Client
10 5 (10.87%) Wyse
10 5 (10.87%) Microsoft
10 5 (10.87%) Thin Client
10 5 (10.87%) Blackberry
11 4 (8.70%) ITIL Certification
11 4 (8.70%) PRINCE2 Practitioner
12 3 (6.52%) COBIT
12 3 (6.52%) Performance Management

Service Manager
Top Related IT Skills in Kent by Category

For the 6 months to 1 October 2014, IT jobs across the Kent region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) Lync
2 1 (2.17%) SharePoint 2013
2 1 (2.17%) SharePoint
Applications
1 3 (6.52%) MS Excel
2 2 (4.35%) MS Office
Communications & Networking
1 5 (10.87%) Unified Communications
2 3 (6.52%) DNS
3 2 (4.35%) Ethernet
3 2 (4.35%) ADSL
3 2 (4.35%) LAN
3 2 (4.35%) VoIP
3 2 (4.35%) WAN
3 2 (4.35%) Internet
3 2 (4.35%) MPLS
4 1 (2.17%) SAN
4 1 (2.17%) Intranet
4 1 (2.17%) SSL
4 1 (2.17%) DHCP
4 1 (2.17%) TCP/IP
Database & Business Intelligence
1 2 (4.35%) Crystal Reports
2 1 (2.17%) SQL Server
General
1 10 (21.74%) Local Government
2 8 (17.39%) Finance
3 2 (4.35%) Telecoms
Miscellaneous
1 5 (10.87%) Fat Client
1 5 (10.87%) Thin Client
1 5 (10.87%) Blackberry
2 2 (4.35%) NHS
2 2 (4.35%) Mathematics
2 2 (4.35%) Enterprise Software
3 1 (2.17%) AS400
Operating Systems
1 9 (19.57%) Windows
2 7 (15.22%) Windows 7
3 1 (2.17%) Windows Server 2012
3 1 (2.17%) Windows Server 2008
3 1 (2.17%) Linux
3 1 (2.17%) UNIX
Processes & Methodologies
1 33 (71.74%) ITIL
2 13 (28.26%) Project Management
2 13 (28.26%) PRINCE2
3 12 (26.09%) Service Management
4 11 (23.91%) Service Delivery
5 10 (21.74%) Problem Management
6 8 (17.39%) Change Management
6 8 (17.39%) Continuous Improvement
6 8 (17.39%) Infrastructure Management
6 8 (17.39%) People Management
7 3 (6.52%) Performance Management
7 3 (6.52%) Supplier Management
7 3 (6.52%) Risk Management
7 3 (6.52%) Stakeholder Management
8 2 (4.35%) Risk Assessment
8 2 (4.35%) Quality Management
8 2 (4.35%) Incident Management
8 2 (4.35%) Service Desk Management
8 2 (4.35%) Network Monitoring
8 2 (4.35%) Kalman Filter
Programming Languages
1 2 (4.35%) C
1 2 (4.35%) SQL
Qualifications
1 7 (15.22%) SC Cleared
1 7 (15.22%) Security Cleared
2 4 (8.70%) ITIL Certification
2 4 (8.70%) PRINCE2 Practitioner
3 2 (4.35%) Microsoft Certification
3 2 (4.35%) CITP
3 2 (4.35%) MCITP
Quality Assurance & Compliance
1 7 (15.22%) SLA
2 3 (6.52%) COBIT
3 1 (2.17%) Sarbanes-Oxley
System Software
1 5 (10.87%) XenApp
2 3 (6.52%) Active Directory
Vendors
1 6 (13.04%) Citrix
2 5 (10.87%) Wyse
2 5 (10.87%) Microsoft
3 2 (4.35%) Cisco
3 2 (4.35%) FrontRange
3 2 (4.35%) SolarWinds
4 1 (2.17%) VMware
Canterbury, Kent
Canterbury Christ Church University
Salary: Competitive
Posted: 2 days ago
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum plus benefits
Posted: 4 days ago