Support Analyst Jobs in Kent

Support Analyst
South East > Kent

The median Support Analyst salary in Kent is £24,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
24 Apr 2024		 Same period 2023 Same period 2022
Rank 56 75 92
Rank change year-on-year +19 +17 -46
Permanent jobs requiring a Support Analyst 51 26 26
As % of all permanent jobs advertised in Kent 3.46% 2.24% 2.04%
As % of the Job Titles category 3.72% 2.62% 2.14%
Number of salaries quoted 41 22 26
10th Percentile £21,250 - £20,700
25th Percentile £23,000 £26,750 £23,000
Median annual salary (50th Percentile) £24,000 £30,500 £27,500
Median % change year-on-year -21.31% +10.91% -15.38%
75th Percentile £29,250 £34,875 £33,750
90th Percentile £31,500 £40,250 £37,500
South East median annual salary £32,500 £31,000 £28,500
% change year-on-year +4.84% +8.77% -5.00%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,372 994 1,215
% of permanent jobs with a recognized job title 93.02% 85.54% 95.14%
Number of salaries quoted 1,023 553 722
10th Percentile £25,000 £26,750 £26,275
25th Percentile £30,625 £33,500 £33,469
Median annual salary (50th Percentile) £42,500 £47,250 £45,000
Median % change year-on-year -10.05% +5.00% +12.50%
75th Percentile £58,750 £62,500 £63,750
90th Percentile £68,750 £75,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Analyst
Job Vacancy Trend in Kent

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Support Analyst in Kent

Support Analyst
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Support Analyst in Kent.

Salary trend for Support Analyst in Kent

Support Analyst
Salary Histogram in Kent

Salary distribution for jobs citing Support Analyst in Kent over the 6 months to 24 April 2024.

Salary histogram for Support Analyst in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Kent region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
Maidstone +29 16 £22,500 -
Sittingbourne - 2 £24,500 - 1
Tonbridge - 2 £26,250 -
Canterbury - 2 £41,500 -
Chatham +8 1 £41,500 +10.67%
Faversham - 1 - -
Folkestone - 1 - -
West Malling - 1 £31,000 - 1
Tenterden - 1 - -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 24 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Support Analyst in the job title.

1 35 (68.63%) Microsoft
2 33 (64.71%) Microsoft Office
3 31 (60.78%) Windows
3 31 (60.78%) Microsoft 365
4 26 (50.98%) Customer Service
5 22 (43.14%) Active Directory
6 21 (41.18%) Windows 10
7 20 (39.22%) Problem-Solving
8 19 (37.25%) Social Skills
8 19 (37.25%) DHCP
8 19 (37.25%) DNS
9 17 (33.33%) ITIL
10 13 (25.49%) SLA
10 13 (25.49%) SharePoint
11 12 (23.53%) Firewall
11 12 (23.53%) WatchGuard
11 12 (23.53%) Security Cleared
12 10 (19.61%) Finance
13 9 (17.65%) ERP
13 9 (17.65%) Cisco
13 9 (17.65%) LAN
13 9 (17.65%) WAN
13 9 (17.65%) Problem Management
13 9 (17.65%) Gamification
14 8 (15.69%) MCITP
14 8 (15.69%) VLAN
14 8 (15.69%) CCNA
14 8 (15.69%) Cisco Certification
14 8 (15.69%) Microsoft Certification
14 8 (15.69%) ADSL

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (25.49%) SharePoint
2 3 (5.88%) Microsoft Exchange
Applications
1 33 (64.71%) Microsoft Office
Business Applications
1 1 (1.96%) Infor M3
1 1 (1.96%) JDE OneWorld
1 1 (1.96%) JDE World
1 1 (1.96%) NetSuite
Cloud Services
1 31 (60.78%) Microsoft 365
2 2 (3.92%) Azure
3 1 (1.96%) AWS
3 1 (1.96%) Entra ID
Communications & Networking
1 19 (37.25%) DHCP
1 19 (37.25%) DNS
2 12 (23.53%) Firewall
3 9 (17.65%) LAN
3 9 (17.65%) WAN
4 8 (15.69%) ADSL
4 8 (15.69%) Broadband
4 8 (15.69%) VLAN
4 8 (15.69%) Wireless
5 1 (1.96%) Cisco ASA
General
1 19 (37.25%) Social Skills
2 10 (19.61%) Finance
3 8 (15.69%) Legal
3 8 (15.69%) Telecoms
4 2 (3.92%) Analytical Skills
Miscellaneous
1 8 (15.69%) Management Information System
2 1 (1.96%) Analytical Mindset
2 1 (1.96%) CMDB
2 1 (1.96%) Driving Licence
2 1 (1.96%) Video Conferencing
Operating Systems
1 31 (60.78%) Windows
2 21 (41.18%) Windows 10
3 3 (5.88%) Mac OS
3 3 (5.88%) Windows Server
4 2 (3.92%) Windows Server 2016
5 1 (1.96%) Windows 7
5 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 26 (50.98%) Customer Service
2 20 (39.22%) Problem-Solving
3 17 (33.33%) ITIL
4 9 (17.65%) ERP
4 9 (17.65%) Gamification
4 9 (17.65%) Problem Management
5 7 (13.73%) Business Continuity
6 3 (5.88%) Change Management
7 1 (1.96%) Antivirus Management
7 1 (1.96%) Asset Management
7 1 (1.96%) Attestation
7 1 (1.96%) Customer Experience
7 1 (1.96%) Data Analysis
7 1 (1.96%) Data Governance
7 1 (1.96%) DataOps
7 1 (1.96%) Email Management
7 1 (1.96%) ITSM
7 1 (1.96%) Process Improvement
7 1 (1.96%) Risk Management
7 1 (1.96%) Time Management
Programming Languages
1 2 (3.92%) SQL
2 1 (1.96%) PL/SQL
2 1 (1.96%) T-SQL
Qualifications
1 12 (23.53%) Security Cleared
2 8 (15.69%) CCNA
2 8 (15.69%) Cisco Certification
2 8 (15.69%) MCITP
2 8 (15.69%) Microsoft Certification
2 8 (15.69%) Network+ Certification
3 1 (1.96%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (25.49%) SLA
2 1 (1.96%) Data Quality
System Software
1 22 (43.14%) Active Directory
Vendors
1 35 (68.63%) Microsoft
2 12 (23.53%) WatchGuard
3 9 (17.65%) Cisco
4 8 (15.69%) BT
5 2 (3.92%) Bloomberg
5 2 (3.92%) Sage
6 1 (1.96%) Apple
6 1 (1.96%) Epicor
6 1 (1.96%) IFS
6 1 (1.96%) Infor
6 1 (1.96%) JD Edwards
6 1 (1.96%) Oracle
6 1 (1.96%) Salesforce
6 1 (1.96%) SAP
27 Support Analyst jobs in the South East