The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 95 - 110
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support Analyst 5 0 1
As % of all permanent IT jobs located in Kent 0.46% - 0.087%
As % of the Job Titles category 0.47% - 0.090%
Number of salaries quoted 5 0 1
Average salary £39,000 - £30,000
UK excluding London average salary £28,000 £30,000 £25,500
% change year-on-year
-6.66% +17.64%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1063 1006 1115
As % of all permanent IT jobs located in Kent 96.99% 96.73% 97.13%
Number of salaries quoted 940 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Kent

Technical Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Kent region.

Technical Support Analyst Salary Trend in Kent

Technical Support Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Kent region over the 3 months to 10 February 2016.

Technical Support Analyst Salary Histogram in Kent

Technical Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Kent region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 2 £39,000 -
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 10 February 2016, IT jobs across the Kent region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 5 (83.33%) VMware
1 5 (83.33%) Windows
2 4 (66.67%) Active Directory
2 4 (66.67%) Firewall
3 3 (50.00%) Citrix
3 3 (50.00%) VMware ESX
3 3 (50.00%) Windows Server
4 2 (33.33%) DFS Replication
4 2 (33.33%) vSphere
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) High Availability
4 2 (33.33%) Problem Management
4 2 (33.33%) iSCSI
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) NAS
4 2 (33.33%) SAN
4 2 (33.33%) Finance
4 2 (33.33%) HP
4 2 (33.33%) Cisco
4 2 (33.33%) MS Exchange
4 2 (33.33%) .NET
4 2 (33.33%) IIS
4 2 (33.33%) ITIL
5 1 (16.67%) Unix
5 1 (16.67%) SQL Server
5 1 (16.67%) Informix
5 1 (16.67%) MS Excel
5 1 (16.67%) DHCP
5 1 (16.67%) NFS
5 1 (16.67%) TCP/IP

Technical Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 10 February 2016, IT jobs across the Kent region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) IIS
1 2 (33.33%) MS Exchange
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) Exchange Server 2010
Applications
1 1 (16.67%) MS Excel
Communications & Networking
1 4 (66.67%) Firewall
2 2 (33.33%) iSCSI
2 2 (33.33%) NAS
2 2 (33.33%) SAN
3 1 (16.67%) Cisco ASA
3 1 (16.67%) Cisco PIX
3 1 (16.67%) DHCP
3 1 (16.67%) DNS
3 1 (16.67%) FCoE
3 1 (16.67%) Network Security
3 1 (16.67%) TCP/IP
Database & Business Intelligence
1 1 (16.67%) Informix
1 1 (16.67%) SQL Server
General
1 2 (33.33%) Finance
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
Miscellaneous
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Replication
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows Server
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Windows Server 2012
4 1 (16.67%) Unix
4 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 2 (33.33%) High Availability
1 2 (33.33%) ITIL
1 2 (33.33%) Problem Management
2 1 (16.67%) Capacity Planning
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) Performance Tuning
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Citrix Certification
1 1 (16.67%) Degree
1 1 (16.67%) Security Cleared
1 1 (16.67%) VMware Certified Professional (VCP)
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) VMware ESX
3 2 (33.33%) DFS Replication
3 2 (33.33%) vSphere
4 1 (16.67%) Hyper-V
4 1 (16.67%) NFS
4 1 (16.67%) VMware ESXi
4 1 (16.67%) XenApp
4 1 (16.67%) XenDesktop
Vendors
1 5 (83.33%) VMware
2 3 (50.00%) Citrix
3 2 (33.33%) Cisco
3 2 (33.33%) HP
4 1 (16.67%) 3PAR
4 1 (16.67%) Blue Coat
4 1 (16.67%) CheckPoint
4 1 (16.67%) F5
4 1 (16.67%) Forcepoint
4 1 (16.67%) Juniper
4 1 (16.67%) Microsoft
4 1 (16.67%) Veeam