The statistics below represent IT jobs advertised across the Kent region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 83 99 106
Rank change year-on-year
+16 +7
Permanent jobs requiring a Technical Support Analyst 4 3 5
As % of all permanent IT jobs located in Kent 0.42% 0.28% 0.43%
As % of the Job Titles category 0.43% 0.28% 0.43%
Number of salaries quoted 4 3 4
Median salary £26,000 £50,000 £29,000
Median salary % change year-on-year
-48.00% +72.41%
UK excluding London median salary £27,500 £25,000 £27,500
% change year-on-year
+10.00% -9.09%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
931 1058 1152
As % of all permanent IT jobs located in Kent 98.00% 97.51% 98.88%
Number of salaries quoted 821 943 1026
Median salary £39,000 £35,500 £40,000
Median salary % change year-on-year
+9.85% -11.25%
90% offered a salary of more than £23,500 £22,500 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Kent

Technical Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Kent region.

Technical Support Analyst Salary Trend in Kent

Technical Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Kent region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tonbridge - 3 £26,000 -
Tunbridge Wells - 1 £32,500 -
Technical Support Analyst
South East

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 24 June 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Technical Support Analyst in the job title.

1 13 (86.67%) Windows
2 11 (73.33%) Active Directory
3 8 (53.33%) Microsoft
3 8 (53.33%) Degree
4 7 (46.67%) Firewall
4 7 (46.67%) DNS
4 7 (46.67%) DHCP
4 7 (46.67%) MS Office
5 6 (40.00%) VMware
6 5 (33.33%) Cisco
6 5 (33.33%) Windows Server
7 4 (26.67%) Windows Server 2012
8 3 (20.00%) Windows 8
8 3 (20.00%) Citrix
8 3 (20.00%) ITIL
8 3 (20.00%) MS Exchange
8 3 (20.00%) VMware ESX
9 2 (13.33%) Blue Coat
9 2 (13.33%) Cisco PIX
9 2 (13.33%) Network Security
9 2 (13.33%) iSCSI
9 2 (13.33%) Security Cleared
9 2 (13.33%) VMware Infrastructure
9 2 (13.33%) Cisco ASA
9 2 (13.33%) Windows Server 2008
9 2 (13.33%) Windows 2000 Server
9 2 (13.33%) Hyper-V
9 2 (13.33%) NAS
9 2 (13.33%) .NET
9 2 (13.33%) IIS

Technical Support Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) MS Exchange
2 2 (13.33%) Exchange Server 2000
2 2 (13.33%) Exchange Server 2013
2 2 (13.33%) IIS
3 1 (6.67%) Exchange Server 2007
3 1 (6.67%) Exchange Server 2010
Applications
1 7 (46.67%) MS Office
Communications & Networking
1 7 (46.67%) DHCP
1 7 (46.67%) DNS
1 7 (46.67%) Firewall
2 2 (13.33%) Cisco ASA
2 2 (13.33%) Cisco PIX
2 2 (13.33%) iSCSI
2 2 (13.33%) NAS
2 2 (13.33%) Network Security
2 2 (13.33%) SAN
3 1 (6.67%) FCoE
3 1 (6.67%) TCP/IP
General
1 2 (13.33%) Finance
2 1 (6.67%) Banking
2 1 (6.67%) Legal
Libraries, Frameworks & Software Standards
1 2 (13.33%) .NET
Miscellaneous
1 2 (13.33%) Driving Licence
2 1 (6.67%) Replication
Operating Systems
1 13 (86.67%) Windows
2 5 (33.33%) Windows Server
3 4 (26.67%) Windows Server 2012
4 3 (20.00%) Windows 8
5 2 (13.33%) Windows 2000 Server
5 2 (13.33%) Windows Server 2008
6 1 (6.67%) Windows 7
6 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 3 (20.00%) ITIL
2 2 (13.33%) High Availability
2 2 (13.33%) Mentoring
2 2 (13.33%) Problem Management
3 1 (6.67%) Capacity Planning
3 1 (6.67%) Disaster Recovery
3 1 (6.67%) Performance Tuning
Qualifications
1 8 (53.33%) Degree
2 2 (13.33%) CCNA
2 2 (13.33%) Cisco Certification
2 2 (13.33%) Security Cleared
3 1 (6.67%) Citrix Certification
3 1 (6.67%) ITIL Certification
3 1 (6.67%) MCP
3 1 (6.67%) VMware Certified Professional (VCP)
System Software
1 11 (73.33%) Active Directory
2 3 (20.00%) VMware ESX
3 2 (13.33%) DFS Replication
3 2 (13.33%) Hyper-V
3 2 (13.33%) VMware Infrastructure
3 2 (13.33%) vSphere
4 1 (6.67%) NFS
4 1 (6.67%) VMware ESXi
4 1 (6.67%) XenApp
4 1 (6.67%) XenDesktop
Vendors
1 8 (53.33%) Microsoft
2 6 (40.00%) VMware
3 5 (33.33%) Cisco
4 3 (20.00%) Citrix
5 2 (13.33%) Blue Coat
5 2 (13.33%) CheckPoint
5 2 (13.33%) F5
5 2 (13.33%) Forcepoint
5 2 (13.33%) HP
5 2 (13.33%) Juniper
6 1 (6.67%) 3PAR
6 1 (6.67%) Veeam