The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 42 56 55
Rank change year-on-year
+14 -1
Permanent jobs requiring a 2nd Line Support 5 7 3
As % of all permanent IT jobs located in Lancashire 1.44% 1.35% 0.68%
As % of the Job Titles category 1.53% 1.37% 0.68%
Number of salaries quoted 5 7 3
Average salary £25,266 £25,000 £19,500
Average salary % change year-on-year
+1.06% +28.20%
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Lancashire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Lancashire
Permanent IT job ads with a match in the
Job Titles category
327 512 439
As % of all permanent IT jobs located in Lancashire 93.97% 98.46% 99.10%
Number of salaries quoted 271 447 377
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £23,000 £24,000
10% offered a salary of more than £45,000 £55,000 £52,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Lancashire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Lancashire

2nd Line Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Lancashire region.

2nd Line Support Salary Trend in Lancashire

2nd Line Support
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Lancashire region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Blackburn - 4 £25,266 -
Chorley - 1 £20,000 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Lancashire

For the 6 months to 11 February 2016, IT jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (61.54%) Windows
2 7 (53.85%) Microsoft
2 7 (53.85%) Active Directory
3 4 (30.77%) Windows Server 2008
3 4 (30.77%) WAN
3 4 (30.77%) Unix
3 4 (30.77%) LAN
4 3 (23.08%) Progress
4 3 (23.08%) SharePoint
4 3 (23.08%) ITIL
4 3 (23.08%) TCP/IP
4 3 (23.08%) ITIL Certification
4 3 (23.08%) Windows Server
4 3 (23.08%) Firewall
4 3 (23.08%) VMware
4 3 (23.08%) Office 365
4 3 (23.08%) Windows 7
5 2 (15.38%) Skype for Business
5 2 (15.38%) Driving Licence
5 2 (15.38%) Microsoft Certification
5 2 (15.38%) MPLS
5 2 (15.38%) VPN
5 2 (15.38%) DNS
5 2 (15.38%) Cisco
5 2 (15.38%) DHCP
5 2 (15.38%) SQL
5 2 (15.38%) MS Office
5 2 (15.38%) MS Exchange
5 2 (15.38%) VoIP
6 1 (7.69%) ERP

2nd Line Support
Top Related IT Skills in Lancashire by Category

For the 6 months to 11 February 2016, IT jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) SharePoint
2 2 (15.38%) MS Exchange
2 2 (15.38%) Skype for Business
3 1 (7.69%) Exchange Server 2010
Applications
1 2 (15.38%) MS Office
2 1 (7.69%) MS Excel
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 4 (30.77%) LAN
1 4 (30.77%) WAN
2 3 (23.08%) Firewall
2 3 (23.08%) TCP/IP
3 2 (15.38%) DHCP
3 2 (15.38%) DNS
3 2 (15.38%) MPLS
3 2 (15.38%) VoIP
3 2 (15.38%) VPN
Database & Business Intelligence
1 1 (7.69%) Oracle Database
1 1 (7.69%) Oracle Database 11g
1 1 (7.69%) SQL Server
Miscellaneous
1 2 (15.38%) Driving Licence
2 1 (7.69%) Analytical Skills
2 1 (7.69%) Computer Science
Operating Systems
1 8 (61.54%) Windows
2 4 (30.77%) Unix
2 4 (30.77%) Windows Server 2008
3 3 (23.08%) Windows 7
3 3 (23.08%) Windows Server
4 1 (7.69%) Linux
4 1 (7.69%) Mac OS
4 1 (7.69%) Windows Server 2003
4 1 (7.69%) Windows XP
Processes & Methodologies
1 3 (23.08%) ITIL
2 1 (7.69%) CRM
2 1 (7.69%) Disaster Recovery
2 1 (7.69%) ERP
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 3 (23.08%) ITIL Certification
2 2 (15.38%) Microsoft Certification
3 1 (7.69%) MCP
3 1 (7.69%) MCSA
3 1 (7.69%) MCSE
3 1 (7.69%) Security Cleared
System Software
1 7 (53.85%) Active Directory
2 1 (7.69%) Hyper-V
2 1 (7.69%) VMware Infrastructure
Vendors
1 7 (53.85%) Microsoft
2 3 (23.08%) Progress
2 3 (23.08%) VMware
3 2 (15.38%) Cisco
4 1 (7.69%) Citrix
4 1 (7.69%) Oracle
Leyland, Lancashire
AWD online
Salary: circa £30,000 + Benefits
Posted: 16 days ago