The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 62 49 55
Rank change year-on-year
-13 +6
Permanent jobs requiring a 2nd Line Support 4 6 2
As % of all permanent IT jobs located in Lancashire 0.81% 1.49% 0.41%
As % of the Job Titles category 0.82% 1.58% 0.43%
Number of salaries quoted 4 6 2
Average salary £25,000 £21,500 £27,500
Average salary % change year-on-year
+16.27% -21.81%
UK excluding London average salary £24,500 £24,500 £25,000
% change year-on-year
- -2.00%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Lancashire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Lancashire
Permanent IT job ads with a match in the
Job Titles category
486 380 460
As % of all permanent IT jobs located in Lancashire 98.58% 94.53% 93.88%
Number of salaries quoted 402 309 409
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £21,500 £23,500 £21,500
10% offered a salary of more than £47,500 £45,000 £52,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Lancashire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Lancashire

2nd Line Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Lancashire region.

2nd Line Support Salary Trend in Lancashire

2nd Line Support
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Lancashire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burnley - 2 £25,000 -
Blackpool -7 1 £25,000 +31.57%
Preston - 1 £18,000 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Lancashire

For the 6 months to 22 May 2015, IT jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (100.00%) Windows
1 7 (100.00%) Active Directory
1 7 (100.00%) Windows Server 2008
2 6 (85.71%) Microsoft
2 6 (85.71%) Windows Server 2003
3 5 (71.43%) TCP/IP
3 5 (71.43%) DNS
3 5 (71.43%) ITIL
3 5 (71.43%) Cisco
3 5 (71.43%) Microsoft Certification
4 4 (57.14%) Firewall
4 4 (57.14%) Manufacturing
4 4 (57.14%) SQL Server 2008
4 4 (57.14%) SC Cleared
4 4 (57.14%) Security Cleared
4 4 (57.14%) SQL Server Reporting Services
4 4 (57.14%) SQL Server 2005
4 4 (57.14%) SQL Server Integration Services
4 4 (57.14%) SQL Server
4 4 (57.14%) SQL
4 4 (57.14%) VBScript
4 4 (57.14%) VBA
5 3 (42.86%) MS Office
5 3 (42.86%) MS Exchange
6 2 (28.57%) LAN
6 2 (28.57%) Windows XP
6 2 (28.57%) WAN
6 2 (28.57%) Windows Vista
6 2 (28.57%) Disaster Recovery
6 2 (28.57%) Windows 7

2nd Line Support
Top Related IT Skills in Lancashire by Category

For the 6 months to 22 May 2015, IT jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2010
2 1 (14.29%) Exchange Server 2013
2 1 (14.29%) Blackberry Enterprise Server
Applications
1 3 (42.86%) MS Office
2 1 (14.29%) MS Excel
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 5 (71.43%) TCP/IP
1 5 (71.43%) DNS
2 4 (57.14%) Firewall
3 2 (28.57%) LAN
3 2 (28.57%) WAN
4 1 (14.29%) NAS
4 1 (14.29%) iSCSI
4 1 (14.29%) DHCP
4 1 (14.29%) Ethernet
4 1 (14.29%) Internet
4 1 (14.29%) MPLS
4 1 (14.29%) DSL
4 1 (14.29%) PBX
4 1 (14.29%) VoIP
4 1 (14.29%) DECT
Database & Business Intelligence
1 4 (57.14%) SQL Server 2008
1 4 (57.14%) SQL Server Reporting Services
1 4 (57.14%) SQL Server 2005
1 4 (57.14%) SQL Server Integration Services
1 4 (57.14%) SQL Server
2 1 (14.29%) MySQL
2 1 (14.29%) MS Access
General
1 4 (57.14%) Manufacturing
2 1 (14.29%) Telecoms
2 1 (14.29%) Finance
Miscellaneous
1 1 (14.29%) Computer Science
1 1 (14.29%) Life Science
1 1 (14.29%) Statistics
1 1 (14.29%) Management Information System
1 1 (14.29%) Blackberry
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows Server 2008
2 6 (85.71%) Windows Server 2003
3 2 (28.57%) Windows XP
3 2 (28.57%) Windows Vista
3 2 (28.57%) Windows 7
4 1 (14.29%) Windows Server 2012
4 1 (14.29%) Linux
Processes & Methodologies
1 5 (71.43%) ITIL
2 2 (28.57%) Disaster Recovery
3 1 (14.29%) Network Management
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Capacity Management
3 1 (14.29%) Software Deployment
3 1 (14.29%) Service Desk Management
3 1 (14.29%) Performance Monitoring
3 1 (14.29%) Resource Management
3 1 (14.29%) Performance Management
3 1 (14.29%) Data Protection
3 1 (14.29%) Asset Management
3 1 (14.29%) Service Management
3 1 (14.29%) Service Delivery
3 1 (14.29%) Configuration Management
Programming Languages
1 4 (57.14%) SQL
1 4 (57.14%) VBScript
1 4 (57.14%) VBA
Qualifications
1 5 (71.43%) Microsoft Certification
2 4 (57.14%) SC Cleared
2 4 (57.14%) Security Cleared
3 1 (14.29%) Degree
3 1 (14.29%) MCSE
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 7 (100.00%) Active Directory
2 1 (14.29%) vSphere
2 1 (14.29%) XenApp
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) Terminal Services
Systems Management
1 1 (14.29%) WSUS
Vendors
1 6 (85.71%) Microsoft
2 5 (71.43%) Cisco
3 1 (14.29%) VMware
3 1 (14.29%) Avaya
3 1 (14.29%) HP
3 1 (14.29%) Nortel
3 1 (14.29%) Citrix
Lancaster, Lancashire
Gold Group
Salary: £18000 - £23000 per annum
Posted: 3 days ago
Lancashire
Premier IT
Salary: £20000 - £30000 per annum + benefits
Posted: 4 days ago