The statistics below represent IT jobs advertised across the Lancashire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank - 48 66
Permanent jobs requiring a 2nd Line Support 0 16 6
As % of all permanent IT jobs located in Lancashire - 3.06% 1.21%
As % of the Job Titles category - 3.32% 1.22%
Number of salaries quoted 0 13 6
Median salary - £25,000 £27,500
Median salary % change year-on-year
- -9.09%
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Lancashire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Lancashire
Permanent IT job ads with a match in the
Job Titles category
391 482 491
As % of all permanent IT jobs located in Lancashire 97.99% 92.16% 98.99%
Number of salaries quoted 370 391 415
Median salary £37,500 £35,000 £40,000
Median salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £25,230 £24,000 £25,000
10% offered a salary of more than £50,300 £47,000 £45,000
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

2nd Line Support
Jobs Demand Trend in Lancashire

The demand trend of job ads across the Lancashire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Lancashire

2nd Line Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Lancashire region.

2nd Line Support Salary Trend in Lancashire

2nd Line Support Skill Set
Top 30 Related IT Skills in Lancashire

For the 6 months to 24 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Lancashire region featuring 2nd Line Support in the job title.

1 5 (83.33%) Microsoft
1 5 (83.33%) Active Directory
2 3 (50.00%) Windows Server
2 3 (50.00%) Windows 7
2 3 (50.00%) TCP/IP
2 3 (50.00%) Windows
2 3 (50.00%) MS Excel
3 2 (33.33%) SharePoint
3 2 (33.33%) MS Exchange
3 2 (33.33%) LAN
3 2 (33.33%) MCSE
3 2 (33.33%) MCSA
3 2 (33.33%) WAN
3 2 (33.33%) Microsoft Certification
3 2 (33.33%) MCP
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Firewall
3 2 (33.33%) Office 365
4 1 (16.67%) Exchange Server 2013
4 1 (16.67%) Server Building
4 1 (16.67%) Mac OS
4 1 (16.67%) MCTS
4 1 (16.67%) MCITP
4 1 (16.67%) MPLS
4 1 (16.67%) iPad
4 1 (16.67%) Skype for Business
4 1 (16.67%) Exchange Server 2010
4 1 (16.67%) DHCP
4 1 (16.67%) VPN
4 1 (16.67%) DNS

2nd Line Support Skill Set
Top Related IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) MS Exchange
1 2 (33.33%) SharePoint
2 1 (16.67%) Exchange Server 2010
2 1 (16.67%) Exchange Server 2013
2 1 (16.67%) Skype for Business
Applications
1 3 (50.00%) MS Excel
2 1 (16.67%) MS Office
Cloud Services
1 2 (33.33%) Office 365
Communications & Networking
1 3 (50.00%) TCP/IP
2 2 (33.33%) Firewall
2 2 (33.33%) LAN
2 2 (33.33%) WAN
3 1 (16.67%) DHCP
3 1 (16.67%) DNS
3 1 (16.67%) MPLS
3 1 (16.67%) VoIP
3 1 (16.67%) VPN
Miscellaneous
1 1 (16.67%) iPad
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows 7
1 3 (50.00%) Windows Server
2 2 (33.33%) Windows Server 2008
3 1 (16.67%) Mac OS
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Server Building
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 2 (33.33%) MCP
1 2 (33.33%) MCSA
1 2 (33.33%) MCSE
1 2 (33.33%) Microsoft Certification
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
2 1 (16.67%) MCITP
2 1 (16.67%) MCTS
System Software
1 5 (83.33%) Active Directory
Vendors
1 5 (83.33%) Microsoft