The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 60 64 61
Rank change year-on-year
+4 -3
Permanent jobs requiring a 2nd Line Support 5 2 1
As % of all permanent IT jobs located in Lancashire 1.00% 0.35% 0.20%
As % of the Job Titles category 1.04% 0.38% 0.20%
Number of salaries quoted 5 1 1
Average salary £27,500 £20,000 £21,000
Average salary % change year-on-year
+37.50% -4.76%
UK excluding London average salary £24,000 £24,000 £24,000
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Lancashire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Lancashire
Permanent IT job ads with a match in the
Job Titles category
483 530 494
As % of all permanent IT jobs located in Lancashire 96.79% 93.31% 97.05%
Number of salaries quoted 412 482 417
Average salary £37,500 £32,500 £33,500
Average salary % change year-on-year
+15.38% -2.98%
90% offered a salary of more than £24,000 £19,000 £22,500
10% offered a salary of more than £47,000 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Lancashire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Lancashire

2nd Line Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Lancashire region.

2nd Line Support Salary Trend in Lancashire

2nd Line Support
Top 30 Related IT Skills in Lancashire

For the 6 months to 19 September 2014, IT jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 9 (100.00%) Windows
2 6 (66.67%) SQL Server
2 6 (66.67%) VPN
3 5 (55.56%) Crystal Reports
3 5 (55.56%) SOAP
3 5 (55.56%) Web Services
3 5 (55.56%) C#
3 5 (55.56%) VB
3 5 (55.56%) VB.NET
3 5 (55.56%) .NET
3 5 (55.56%) Eclipse
3 5 (55.56%) VB6
3 5 (55.56%) Subversion
3 5 (55.56%) Android
3 5 (55.56%) Android Development
4 3 (33.33%) Microsoft
5 2 (22.22%) Windows Server 2003
5 2 (22.22%) HP
5 2 (22.22%) VoIP
5 2 (22.22%) MS Office
5 2 (22.22%) Windows 8
5 2 (22.22%) Windows Server 2012
5 2 (22.22%) Windows 7
5 2 (22.22%) VLAN
6 1 (11.11%) Exchange Server 2003
6 1 (11.11%) Degree
6 1 (11.11%) WatchGuard
6 1 (11.11%) Draytek
6 1 (11.11%) VMware Infrastructure
6 1 (11.11%) SQL Server 2005

2nd Line Support
Top Related IT Skills in Lancashire by Category

For the 6 months to 19 September 2014, IT jobs across the Lancashire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) MS Exchange
1 1 (11.11%) Exchange Server 2003
1 1 (11.11%) Exchange Server 2013
Applications
1 2 (22.22%) MS Office
Communications & Networking
1 6 (66.67%) VPN
2 2 (22.22%) VoIP
2 2 (22.22%) VLAN
3 1 (11.11%) WAN
3 1 (11.11%) DHCP
3 1 (11.11%) ADSL
3 1 (11.11%) LAN
3 1 (11.11%) DNS
3 1 (11.11%) SSL
3 1 (11.11%) Firewall
3 1 (11.11%) IPsec
Database & Business Intelligence
1 6 (66.67%) SQL Server
2 5 (55.56%) Crystal Reports
3 1 (11.11%) SQL Server 2005
3 1 (11.11%) SQL Server 2008
3 1 (11.11%) SQL Server 2012
Development Applications
1 5 (55.56%) Eclipse
1 5 (55.56%) Subversion
General
1 1 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (55.56%) .NET
1 5 (55.56%) SOAP
1 5 (55.56%) Web Services
Miscellaneous
1 1 (11.11%) AS400
1 1 (11.11%) iSeries
Operating Systems
1 9 (100.00%) Windows
2 5 (55.56%) Android
3 2 (22.22%) Windows 7
3 2 (22.22%) Windows 8
3 2 (22.22%) Windows Server 2012
3 2 (22.22%) Windows Server 2003
4 1 (11.11%) Windows Server 2008
4 1 (11.11%) Linux
4 1 (11.11%) Windows XP
Processes & Methodologies
1 5 (55.56%) Android Development
Programming Languages
1 5 (55.56%) C#
1 5 (55.56%) VB
1 5 (55.56%) VB.NET
1 5 (55.56%) VB6
2 1 (11.11%) SQL
Qualifications
1 1 (11.11%) Degree
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) Hyper-V
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) HP
3 1 (11.11%) Citrix
3 1 (11.11%) Avaya
3 1 (11.11%) NetApp
3 1 (11.11%) Symantec
3 1 (11.11%) VMware
3 1 (11.11%) WatchGuard
3 1 (11.11%) Draytek
3 1 (11.11%) IBM
Preston, Lancashire
Harvey Nash plc
Posted: 2 days ago