The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Lancashire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 51 63 50
Rank change year-on-year
+12 -13
Permanent jobs requiring a 3rd Line Support 12 1 3
As % of all permanent IT jobs located in Lancashire 2.469% 0.182% 0.779%
As % of the Job Titles category 2.626% 0.192% 0.802%
Number of salaries quoted 12 0 3
Average salary £24,000 - £21,000
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Lancashire
Permanent IT job ads with a match in the
Job Titles category
457 520 374
As % of all permanent IT jobs located in Lancashire 94.03% 94.72% 97.14%
Number of salaries quoted 408 475 319
Average salary £32,500 £31,500 £32,500
Average salary % change year-on-year
+3.17% -3.07%
90% offered a salary of more than £21,500 £21,500 £21,500
10% offered a salary of more than £45,000 £42,900 £42,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
North West

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Lancashire region as a proportion of the total demand within the Job Titles category.

Lancashire 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Lancashire region.

Lancashire 3rd Line Support Salary Trend

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Lancashire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Blackburn - 9 £24,000 -
Preston - 1 £23,500 -
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Lancashire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 13 (100.00%) Active Directory
1 13 (100.00%) VMware
2 4 (30.77%) Windows
2 4 (30.77%) LAN
2 4 (30.77%) WAN
3 3 (23.08%) DHCP
3 3 (23.08%) TCP/IP
3 3 (23.08%) VPN
3 3 (23.08%) DNS
3 3 (23.08%) MS Excel
3 3 (23.08%) MS Exchange
3 3 (23.08%) Microsoft
3 3 (23.08%) VMware Infrastructure
3 3 (23.08%) Windows Server 2008
3 3 (23.08%) Windows Server 2003
3 3 (23.08%) Exchange Server 2010
3 3 (23.08%) Firewall
4 2 (15.38%) Content Management
4 2 (15.38%) Exchange Server 2003
4 2 (15.38%) Exchange Server 2007
4 2 (15.38%) iSCSI
4 2 (15.38%) CCNA
4 2 (15.38%) SQL
4 2 (15.38%) WLAN
4 2 (15.38%) HP
4 2 (15.38%) Citrix
4 2 (15.38%) Cisco Certification
4 2 (15.38%) Microsoft Certification
4 2 (15.38%) Avaya
4 2 (15.38%) SAN

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Lancashire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) MS Exchange
1 3 (23.08%) Exchange Server 2010
2 2 (15.38%) Exchange Server 2003
2 2 (15.38%) Exchange Server 2007
Applications
1 3 (23.08%) MS Excel
Communications & Networking
1 4 (30.77%) LAN
1 4 (30.77%) WAN
2 3 (23.08%) DHCP
2 3 (23.08%) TCP/IP
2 3 (23.08%) VPN
2 3 (23.08%) DNS
2 3 (23.08%) Firewall
3 2 (15.38%) iSCSI
3 2 (15.38%) WLAN
3 2 (15.38%) SAN
3 2 (15.38%) SSL
4 1 (7.692%) VoIP
4 1 (7.692%) MPLS
Operating Systems
1 4 (30.77%) Windows
2 3 (23.08%) Windows Server 2008
2 3 (23.08%) Windows Server 2003
3 1 (7.692%) Windows Server 2012
3 1 (7.692%) Windows 7
Processes & Methodologies
1 2 (15.38%) Content Management
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 2 (15.38%) CCNA
1 2 (15.38%) Cisco Certification
1 2 (15.38%) Microsoft Certification
System Software
1 13 (100.00%) Active Directory
2 3 (23.08%) VMware Infrastructure
3 1 (7.692%) VMware ESX
3 1 (7.692%) VMware ESXi
Vendors
1 13 (100.00%) VMware
2 3 (23.08%) Microsoft
3 2 (15.38%) HP
3 2 (15.38%) Citrix
3 2 (15.38%) Avaya
3 2 (15.38%) Cisco
4 1 (7.692%) Veeam