The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Leatherhead region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Second Line Support
Rank 42 - 41
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 15 0 2
As % of all permanent IT jobs located in Leatherhead 4.93% - 0.96%
As % of the Job Titles category 5.12% - 1.01%
Number of salaries quoted 14 0 2
Average salary £27,500 - £24,000
90% offered a salary of more than £23,800 - £22,800
10% offered a salary of more than £29,400 - £25,200
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leatherhead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leatherhead
Permanent IT job ads with a match in the
Job Titles category
293 284 199
As % of all permanent IT jobs located in Leatherhead 96.38% 98.95% 95.67%
Number of salaries quoted 265 247 177
Average salary £45,000 £47,500 £47,000
Average salary % change year-on-year
-5.26% +1.06%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £67,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,097
% change year-on-year
- +4.99%

2nd Line Support
Jobs Demand Trend in Leatherhead

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leatherhead region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leatherhead

2nd Line Support
Salary Trend in Leatherhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leatherhead region.

2nd Line Support Salary Trend in Leatherhead

2nd Line Support
Top 30 Related IT Skills in Leatherhead

For the 6 months to 29 June 2015, IT jobs across the Leatherhead region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 9 (56.25%) VMware
2 8 (50.00%) Cisco
2 8 (50.00%) Microsoft Certification
3 7 (43.75%) Microsoft
3 7 (43.75%) Windows
4 6 (37.50%) MCSE
4 6 (37.50%) ITIL
4 6 (37.50%) MS Exchange
4 6 (37.50%) CCNA
4 6 (37.50%) Active Directory
4 6 (37.50%) Cisco Certification
4 6 (37.50%) VMware Certified Professional (VCP)
5 5 (31.25%) Windows Server 2008
6 4 (25.00%) Office 365
6 4 (25.00%) Data Centre
6 4 (25.00%) Citrix
6 4 (25.00%) SLA
6 4 (25.00%) MS Excel
7 3 (18.75%) MS Office
7 3 (18.75%) Windows XP
7 3 (18.75%) Windows Server 2003
7 3 (18.75%) Windows 8
7 3 (18.75%) Firewall
8 2 (12.50%) VMware Server
8 2 (12.50%) Incident Management
8 2 (12.50%) Service Delivery
8 2 (12.50%) VMware Infrastructure
8 2 (12.50%) Windows 7
8 2 (12.50%) Remedy
8 2 (12.50%) A+ Certification

2nd Line Support
Top Related IT Skills in Leatherhead by Category

For the 6 months to 29 June 2015, IT jobs across the Leatherhead region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (37.50%) MS Exchange
2 2 (12.50%) SharePoint
Applications
1 4 (25.00%) MS Excel
2 3 (18.75%) MS Office
Business Applications
1 1 (6.25%) Infor CRM
Cloud Services
1 4 (25.00%) Office 365
2 1 (6.25%) Microsoft Azure
Communications & Networking
1 3 (18.75%) Firewall
2 2 (12.50%) Broadband
3 1 (6.25%) TCP/IP
3 1 (6.25%) VPN
3 1 (6.25%) SAN
3 1 (6.25%) Intranet
3 1 (6.25%) Internet
3 1 (6.25%) Wireless
3 1 (6.25%) Network Security
Database & Business Intelligence
1 1 (6.25%) DB2
General
1 1 (6.25%) Retail
Miscellaneous
1 4 (25.00%) Data Centre
2 1 (6.25%) Blackberry
2 1 (6.25%) PDA
Operating Systems
1 7 (43.75%) Windows
2 5 (31.25%) Windows Server 2008
3 3 (18.75%) Windows 8
3 3 (18.75%) Windows XP
3 3 (18.75%) Windows Server 2003
4 2 (12.50%) Windows 7
5 1 (6.25%) Windows Server 2012
5 1 (6.25%) Windows Vista
Processes & Methodologies
1 6 (37.50%) ITIL
2 2 (12.50%) Service Delivery
2 2 (12.50%) Incident Management
3 1 (6.25%) Asset Management
3 1 (6.25%) E-Commerce
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 8 (50.00%) Microsoft Certification
2 6 (37.50%) VMware Certified Professional (VCP)
2 6 (37.50%) MCSE
2 6 (37.50%) CCNA
2 6 (37.50%) Cisco Certification
3 2 (12.50%) A+ Certification
3 2 (12.50%) CCNP
4 1 (6.25%) Degree
4 1 (6.25%) MCSA
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 6 (37.50%) Active Directory
2 2 (12.50%) VMware Server
2 2 (12.50%) VMware Infrastructure
Vendors
1 9 (56.25%) VMware
2 8 (50.00%) Cisco
3 7 (43.75%) Microsoft
4 4 (25.00%) Citrix
5 2 (12.50%) Remedy
6 1 (6.25%) CommVault
6 1 (6.25%) SonicWALL
6 1 (6.25%) HP
6 1 (6.25%) Dell