The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 184 157 -
Rank change year-on-year
-27 -
Permanent jobs requiring a 3rd Line Technical Support 4 4 0
As % of all permanent IT jobs located in Leeds 0.11% 0.14% -
As % of the Job Titles category 0.11% 0.14% -
Number of salaries quoted 4 4 0
Average salary £30,000 £31,000 -
Average salary % change year-on-year
-3.22% -
UK excluding London average salary £33,000 £35,000 £30,250
% change year-on-year
-5.71% +15.70%
3rd Line Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3667 2809 2628
As % of all permanent IT jobs located in Leeds 96.88% 95.94% 97.08%
Number of salaries quoted 2815 2265 2211
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Leeds

3rd Line Technical Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Leeds region.

3rd Line Technical Support Salary Trend in Leeds

3rd Line Technical Support
Top 30 Related IT Skills in Leeds

For the 6 months to 31 October 2014, IT jobs across the Leeds region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 8 (100.00%) MS Excel
1 8 (100.00%) SharePoint
1 8 (100.00%) MS Exchange
1 8 (100.00%) Microsoft
1 8 (100.00%) Active Directory
2 7 (87.50%) Cisco
3 6 (75.00%) ITIL
3 6 (75.00%) Pegasus
3 6 (75.00%) Sage
3 6 (75.00%) Cisco IOS
3 6 (75.00%) SharePoint 2010
3 6 (75.00%) Root Cause Analysis
3 6 (75.00%) Mentoring
3 6 (75.00%) Analytical Skills
4 2 (25.00%) VMware Infrastructure
4 2 (25.00%) MCITP
4 2 (25.00%) Hyper-V
4 2 (25.00%) VMware
4 2 (25.00%) MCP
4 2 (25.00%) MCSE
4 2 (25.00%) MCSA
4 2 (25.00%) SQL Server
4 2 (25.00%) Citrix
4 2 (25.00%) Microsoft Certification
4 2 (25.00%) SAN
5 1 (12.50%) CCA
5 1 (12.50%) Citrix Certification
5 1 (12.50%) Dell
5 1 (12.50%) VoIP
5 1 (12.50%) Backup Exec

3rd Line Technical Support
Top Related IT Skills in Leeds by Category

For the 6 months to 31 October 2014, IT jobs across the Leeds region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (100.00%) SharePoint
1 8 (100.00%) MS Exchange
2 6 (75.00%) SharePoint 2010
3 1 (12.50%) Exchange Server 2013
3 1 (12.50%) Exchange Server 2003
Applications
1 8 (100.00%) MS Excel
Communications & Networking
1 6 (75.00%) Cisco IOS
2 2 (25.00%) SAN
3 1 (12.50%) Wireless
3 1 (12.50%) VoIP
Database & Business Intelligence
1 2 (25.00%) SQL Server
Miscellaneous
1 6 (75.00%) Analytical Skills
Processes & Methodologies
1 6 (75.00%) ITIL
1 6 (75.00%) Root Cause Analysis
1 6 (75.00%) Mentoring
Qualifications
1 2 (25.00%) MCP
1 2 (25.00%) MCSE
1 2 (25.00%) MCSA
1 2 (25.00%) Microsoft Certification
1 2 (25.00%) MCITP
2 1 (12.50%) VMware Certified Professional (VCP)
2 1 (12.50%) CCA
2 1 (12.50%) Citrix Certification
System Software
1 8 (100.00%) Active Directory
2 2 (25.00%) VMware Infrastructure
2 2 (25.00%) Hyper-V
3 1 (12.50%) XenApp
3 1 (12.50%) XenServer
3 1 (12.50%) XenDesktop
3 1 (12.50%) vSphere
Systems Management
1 1 (12.50%) Backup Exec
Vendors
1 8 (100.00%) Microsoft
2 7 (87.50%) Cisco
3 6 (75.00%) Pegasus
3 6 (75.00%) Sage
4 2 (25.00%) VMware
4 2 (25.00%) Citrix
5 1 (12.50%) Dell
5 1 (12.50%) Veeam
5 1 (12.50%) Riverbed
Leeds, West Yorkshire
Circle Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 6 days ago