The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leeds region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 177 143 -
Rank change year-on-year
-34 -
Permanent jobs citing Customer Engagement 2 2 0
As % of all permanent IT jobs located in Leeds 0.054% 0.077% -
As % of the Processes & Methodologies category 0.064% 0.093% -
Number of salaries quoted 2 2 0
Average salary £75,000 £72,500 -
Average salary % change year-on-year
+3.44% -
UK excluding London average salary £50,000 £43,250 £52,500
% change year-on-year
+15.60% -17.61%
Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3105 2159 2063
As % of all permanent IT jobs located in Leeds 84.51% 83.65% 80.97%
Number of salaries quoted 2424 1613 1701
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £30,000 £28,000 £26,000
10% offered a salary of more than £57,500 £53,250 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
West Yorkshire

Customer Engagement
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 31 July 2014, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (80.00%) Finance
1 4 (80.00%) Enterprise Architecture
2 3 (60.00%) MS Excel
3 2 (40.00%) Data Warehouse
3 2 (40.00%) ITIL
3 2 (40.00%) PRINCE2
3 2 (40.00%) UML
3 2 (40.00%) SQL
3 2 (40.00%) .NET
3 2 (40.00%) Oracle
3 2 (40.00%) SQL Server
3 2 (40.00%) N-Tier
3 2 (40.00%) SOA
3 2 (40.00%) ISO 9001
3 2 (40.00%) Six Sigma
3 2 (40.00%) Project Management
3 2 (40.00%) TickIT
3 2 (40.00%) Business Analysis
3 2 (40.00%) MBCS
3 2 (40.00%) ISEB
3 2 (40.00%) Retail
3 2 (40.00%) Zachman Framework
3 2 (40.00%) TOGAF
3 2 (40.00%) Portfolio Management
3 2 (40.00%) User Acceptance Testing
3 2 (40.00%) Chartered Engineer
4 1 (20.00%) SiteCatalyst
4 1 (20.00%) Customer Insight
4 1 (20.00%) Statistical Modelling
4 1 (20.00%) Analytics

Customer Engagement
Top Related IT Skills in Leeds by Category

For the 6 months to 31 July 2014, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (60.00%) MS Excel
Business Applications
1 1 (20.00%) SiteCatalyst
Communications & Networking
1 1 (20.00%) Internet
Database & Business Intelligence
1 2 (40.00%) Data Warehouse
1 2 (40.00%) SQL Server
2 1 (20.00%) SQL Server Reporting Services
General
1 4 (80.00%) Finance
2 2 (40.00%) Retail
Job Titles
1 2 (40.00%) Architect
1 2 (40.00%) Solutions Architect
1 2 (40.00%) Lead Architect
2 1 (20.00%) Lead Solutions Architect
2 1 (20.00%) .NET Architect
Libraries, Frameworks & Software Standards
1 2 (40.00%) .NET
2 1 (20.00%) WCF
2 1 (20.00%) Silverlight
Miscellaneous
1 2 (40.00%) N-Tier
Processes & Methodologies
1 4 (80.00%) Enterprise Architecture
2 2 (40.00%) ITIL
2 2 (40.00%) PRINCE2
2 2 (40.00%) UML
2 2 (40.00%) SOA
2 2 (40.00%) Six Sigma
2 2 (40.00%) Project Management
2 2 (40.00%) Business Analysis
2 2 (40.00%) Zachman Framework
2 2 (40.00%) TOGAF
2 2 (40.00%) Portfolio Management
2 2 (40.00%) User Acceptance Testing
3 1 (20.00%) Customer Insight
3 1 (20.00%) Statistical Modelling
3 1 (20.00%) Analytics
3 1 (20.00%) Web Analytics
3 1 (20.00%) B2C
3 1 (20.00%) E-Commerce
Programming Languages
1 2 (40.00%) SQL
2 1 (20.00%) C#
Qualifications
1 2 (40.00%) MBCS
1 2 (40.00%) ISEB
1 2 (40.00%) Chartered Engineer
2 1 (20.00%) Degree
Quality Assurance & Compliance
1 2 (40.00%) ISO 9001
1 2 (40.00%) TickIT
Vendors
1 2 (40.00%) Oracle
2 1 (20.00%) Omniture
2 1 (20.00%) Business Objects
Leeds, West Yorkshire
Jagger Talent
Salary: From £27,000 to £30,000 per annum Blue Chip Benefits + Progression
Posted: 2 days ago