The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 158 167 182
Rank change year-on-year
+9 +15
Permanent jobs citing Customer Engagement 13 10 8
As % of all permanent IT jobs located in Leeds 0.40% 0.29% 0.21%
As % of the Processes & Methodologies category 0.45% 0.32% 0.24%
Number of salaries quoted 7 7 8
Average salary £32,500 £55,000 £66,250
Average salary % change year-on-year
-40.90% -16.98%
90% offered a salary of more than £25,200 £43,400 £45,000
10% offered a salary of more than £35,000 £57,000 £95,000
UK excluding London average salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2910 3112 3316
As % of all permanent IT jobs located in Leeds 90.46% 89.12% 89.12%
Number of salaries quoted 2315 2422 2666
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Leeds region over the 3 months to 30 April 2016.

Customer Engagement Salary Histogram in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 30 April 2016, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 9 (50.00%) SQL
2 7 (38.89%) Finance
3 6 (33.33%) Electronics
3 6 (33.33%) Telemarketing
3 6 (33.33%) MS Excel
3 6 (33.33%) B2B
3 6 (33.33%) Microsoft
3 6 (33.33%) Relational Database
4 5 (27.78%) SDLC
4 5 (27.78%) SLA
5 4 (22.22%) Project Management
5 4 (22.22%) SQL Server
5 4 (22.22%) Marketing
5 4 (22.22%) Email Marketing
5 4 (22.22%) Management Information System
5 4 (22.22%) Data Management
5 4 (22.22%) Data Protection
6 3 (16.67%) User Acceptance Testing
6 3 (16.67%) Test Scripting
7 2 (11.11%) Oracle
7 2 (11.11%) RDBMS
7 2 (11.11%) CRM
7 2 (11.11%) Time Management
7 2 (11.11%) Degree
7 2 (11.11%) Migration
7 2 (11.11%) Presales
7 2 (11.11%) Data Quality
7 2 (11.11%) Office 365
8 1 (5.56%) Opscode Chef
8 1 (5.56%) DevOps

Customer Engagement
Top Related IT Skills in Leeds by Category

For the 6 months to 30 April 2016, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 6 (33.33%) MS Excel
Cloud Services
1 2 (11.11%) Office 365
2 1 (5.56%) Amazon AWS
Database & Business Intelligence
1 6 (33.33%) Relational Database
2 4 (22.22%) SQL Server
3 2 (11.11%) RDBMS
General
1 7 (38.89%) Finance
2 6 (33.33%) Electronics
3 4 (22.22%) Marketing
Job Titles
1 5 (27.78%) Designer
2 4 (22.22%) Database Manager
2 4 (22.22%) Database Marketing Manager
2 4 (22.22%) Marketing Database Manager
2 4 (22.22%) Marketing Manager
3 3 (16.67%) Analyst
3 3 (16.67%) Finance Systems Analyst
3 3 (16.67%) Financial Analyst
3 3 (16.67%) Solutions Designer
3 3 (16.67%) Systems Analyst
3 3 (16.67%) Systems Designer
4 2 (11.11%) Account Manager
4 2 (11.11%) Consultant
4 2 (11.11%) Customer Relationship Manager
4 2 (11.11%) Relationships Manager
4 2 (11.11%) Software Consultant
4 2 (11.11%) Software Designer
5 1 (5.56%) Linux/Unix DevOps
Miscellaneous
1 4 (22.22%) Management Information System
Operating Systems
1 1 (5.56%) Linux
1 1 (5.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (33.33%) B2B
1 6 (33.33%) Telemarketing
2 5 (27.78%) SDLC
3 4 (22.22%) Data Management
3 4 (22.22%) Data Protection
3 4 (22.22%) Email Marketing
3 4 (22.22%) Project Management
4 3 (16.67%) Test Scripting
4 3 (16.67%) User Acceptance Testing
5 2 (11.11%) CRM
5 2 (11.11%) Migration
5 2 (11.11%) Presales
5 2 (11.11%) Time Management
6 1 (5.56%) DevOps
6 1 (5.56%) High Availability
6 1 (5.56%) Open Source
Programming Languages
1 9 (50.00%) SQL
2 1 (5.56%) PHP
2 1 (5.56%) Python
Qualifications
1 2 (11.11%) Degree
Quality Assurance & Compliance
1 5 (27.78%) SLA
2 2 (11.11%) Data Quality
Systems Management
1 1 (5.56%) Nagios
1 1 (5.56%) Opscode Chef
1 1 (5.56%) Puppet
Vendors
1 6 (33.33%) Microsoft
2 2 (11.11%) Oracle
3 1 (5.56%) Red Hat
3 1 (5.56%) Splunk