The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 141 181 170
Rank change year-on-year
+40 -11
Permanent jobs citing Customer Engagement 11 2 21
As % of all permanent IT jobs located in Leeds 0.42% 0.055% 0.55%
As % of the Processes & Methodologies category 0.46% 0.060% 0.63%
Number of salaries quoted 8 2 19
Median salary £36,250 £56,250 £95,000
Median salary % change year-on-year
-35.55% -40.78%
UK excluding London median salary £50,000 £45,000 £52,500
% change year-on-year
+11.11% -14.28%
Customer Engagement
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2370 3323 3355
As % of all permanent IT jobs located in Leeds 90.08% 91.97% 87.44%
Number of salaries quoted 1985 2610 2526
Median salary £45,000 £45,000 £40,500
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £31,500 £31,000 £28,500
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Leeds region over the 3 months to 29 September 2016.

Customer Engagement Salary Histogram in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 29 September 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for Customer Engagement.

1 7 (41.18%) Microsoft
1 7 (41.18%) Degree
2 5 (29.41%) Business Analysis
2 5 (29.41%) MS Excel
3 4 (23.53%) ITIL
3 4 (23.53%) Relational Database
4 3 (17.65%) Office 365
4 3 (17.65%) Mobile App
4 3 (17.65%) SOLID
4 3 (17.65%) OO
4 3 (17.65%) B2B
4 3 (17.65%) C#
4 3 (17.65%) Java
4 3 (17.65%) SQL
4 3 (17.65%) .NET
4 3 (17.65%) Telemarketing
4 3 (17.65%) Electronics
4 3 (17.65%) VMware
4 3 (17.65%) Problem Management
4 3 (17.65%) SCCM
4 3 (17.65%) VMware Infrastructure
5 2 (11.76%) Windows Server 2008
5 2 (11.76%) ASP.NET MVC
5 2 (11.76%) SCOM
5 2 (11.76%) XenServer
5 2 (11.76%) Veeam
5 2 (11.76%) SolarWinds
5 2 (11.76%) MVC
5 2 (11.76%) Law
5 2 (11.76%) Agile Software Development

Customer Engagement
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) MS Exchange
1 2 (11.76%) SharePoint
1 2 (11.76%) Skype for Business
Applications
1 5 (29.41%) MS Excel
Cloud Services
1 3 (17.65%) Office 365
2 1 (5.88%) Microsoft Azure
Communications & Networking
1 1 (5.88%) Skype
Database & Business Intelligence
1 4 (23.53%) Relational Database
2 2 (11.76%) SQL Server
3 1 (5.88%) RDBMS
General
1 3 (17.65%) Electronics
2 2 (11.76%) Law
3 1 (5.88%) Finance
Job Titles
1 5 (29.41%) Analyst
1 5 (29.41%) Customer Analyst
2 3 (17.65%) Business Analyst
2 3 (17.65%) Consultant
2 3 (17.65%) Technical Specialist
3 2 (11.76%) Active Directory Consultant
3 2 (11.76%) Business IT Analyst
3 2 (11.76%) IT Analyst
3 2 (11.76%) Lync Consultant
3 2 (11.76%) Operations Consultant
3 2 (11.76%) SCCM Consultant
3 2 (11.76%) Technical Consultant
3 2 (11.76%) Windows Consultant
3 2 (11.76%) Windows Technical Consultant
4 1 (5.88%) 2nd Line Desktop Support
4 1 (5.88%) Designer
4 1 (5.88%) Desktop Technician
4 1 (5.88%) Domain Architect
4 1 (5.88%) Senior Architect
4 1 (5.88%) Senior Integration Architect
Libraries, Frameworks & Software Standards
1 3 (17.65%) .NET
2 2 (11.76%) ASP.NET
2 2 (11.76%) ASP.NET MVC
3 1 (5.88%) REST
3 1 (5.88%) Web Services
Miscellaneous
1 3 (17.65%) Mobile App
2 2 (11.76%) Analytical Skills
2 2 (11.76%) Data Centre
Operating Systems
1 2 (11.76%) Windows
1 2 (11.76%) Windows Server
1 2 (11.76%) Windows Server 2008
1 2 (11.76%) Windows Server 2012
Processes & Methodologies
1 5 (29.41%) Business Analysis
2 4 (23.53%) ITIL
3 3 (17.65%) B2B
3 3 (17.65%) OO
3 3 (17.65%) Problem Management
3 3 (17.65%) SOLID
3 3 (17.65%) Telemarketing
4 2 (11.76%) Agile Software Development
4 2 (11.76%) Change Control
4 2 (11.76%) Desktop Virtualisation
4 2 (11.76%) Kalman Filter
4 2 (11.76%) Mentoring
4 2 (11.76%) Mobile Device Management
4 2 (11.76%) MVC
4 2 (11.76%) Root Cause Analysis
4 2 (11.76%) Supplier Management
4 2 (11.76%) Waterfall
5 1 (5.88%) Incident Management
5 1 (5.88%) Project Management
5 1 (5.88%) Service Delivery
Programming Languages
1 3 (17.65%) C#
1 3 (17.65%) Java
1 3 (17.65%) SQL
2 1 (5.88%) VB.NET
Qualifications
1 7 (41.18%) Degree
2 2 (11.76%) Cisco Certification
2 2 (11.76%) MCP
2 2 (11.76%) MCSE
2 2 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 3 (17.65%) VMware Infrastructure
2 2 (11.76%) Active Directory
2 2 (11.76%) XenServer
Systems Management
1 3 (17.65%) SCCM
2 2 (11.76%) Microsoft Data Protection Manager
2 2 (11.76%) Nagios
2 2 (11.76%) Opsview
2 2 (11.76%) SCOM
2 2 (11.76%) SmoothWall
3 1 (5.88%) McAfee ePO
3 1 (5.88%) Microsoft Intune
Vendors
1 7 (41.18%) Microsoft
2 3 (17.65%) VMware
3 2 (11.76%) Apple
3 2 (11.76%) Cisco
3 2 (11.76%) CommVault
3 2 (11.76%) SolarWinds
3 2 (11.76%) Veeam
4 1 (5.88%) IBM
4 1 (5.88%) Intel Security
4 1 (5.88%) MuleSoft
4 1 (5.88%) Oracle