The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 148 175 172
Rank change year-on-year
+27 -3
Permanent jobs citing Customer Engagement 15 10 21
As % of all permanent IT jobs located in Leeds 0.56% 0.29% 0.58%
As % of the Processes & Methodologies category 0.63% 0.33% 0.64%
Number of salaries quoted 13 9 8
Median salary £41,000 £42,000 £60,000
Median salary % change year-on-year
-2.38% -30.00%
90% offered a salary of more than £27,500 £35,000 £45,000
10% offered a salary of more than £55,000 £42,500 £95,000
UK excluding London median salary £51,250 £50,000 £52,500
% change year-on-year
+2.50% -4.76%
Customer Engagement
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2395 3076 3294
As % of all permanent IT jobs located in Leeds 90.14% 89.73% 90.20%
Number of salaries quoted 2080 2491 2539
Median salary £45,000 £43,000 £42,500
Median salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £30,764 £30,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Leeds region over the 3 months to 4 December 2016.

Customer Engagement Salary Histogram in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 4 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for Customer Engagement.

1 8 (32.00%) Degree
1 8 (32.00%) Relational Database
2 7 (28.00%) SQL
2 7 (28.00%) ITIL
2 7 (28.00%) Microsoft
3 6 (24.00%) Problem Management
3 6 (24.00%) VMware
3 6 (24.00%) Office 365
3 6 (24.00%) SCCM
3 6 (24.00%) VMware Infrastructure
3 6 (24.00%) SDLC
4 5 (20.00%) Analytical Skills
4 5 (20.00%) Windows Server
4 5 (20.00%) Business Analysis
4 5 (20.00%) RDBMS
4 5 (20.00%) SLA
4 5 (20.00%) MS Excel
4 5 (20.00%) SharePoint
4 5 (20.00%) Project Management
4 5 (20.00%) Windows
4 5 (20.00%) Oracle
5 4 (16.00%) Java
5 4 (16.00%) OO
5 4 (16.00%) Intel Security
5 4 (16.00%) Microsoft Intune
5 4 (16.00%) McAfee ePO
5 4 (16.00%) Skype
6 3 (12.00%) Mentoring
6 3 (12.00%) Front End Development
6 3 (12.00%) SOLID

Customer Engagement
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.00%) SharePoint
2 2 (8.00%) MS Exchange
2 2 (8.00%) Skype for Business
3 1 (4.00%) JBoss
3 1 (4.00%) Mule
Applications
1 5 (20.00%) MS Excel
Cloud Services
1 6 (24.00%) Office 365
2 1 (4.00%) Microsoft Azure
Communications & Networking
1 4 (16.00%) Skype
Database & Business Intelligence
1 8 (32.00%) Relational Database
2 5 (20.00%) RDBMS
3 2 (8.00%) SQL Server
General
1 2 (8.00%) Law
2 1 (4.00%) Banking
2 1 (4.00%) Finance
Job Titles
1 10 (40.00%) Consultant
2 5 (20.00%) Analyst
2 5 (20.00%) Customer Analyst
2 5 (20.00%) Designer
2 5 (20.00%) Software Consultant
2 5 (20.00%) Software Designer
2 5 (20.00%) Technical Consultant
3 4 (16.00%) Desktop Technician
3 4 (16.00%) Developer
4 3 (12.00%) Business Analyst
4 3 (12.00%) Senior Consultant
4 3 (12.00%) Senior Developer
4 3 (12.00%) Senior SharePoint Consultant
4 3 (12.00%) Senior SharePoint Developer
4 3 (12.00%) SharePoint Consultant
4 3 (12.00%) SharePoint Developer
4 3 (12.00%) Technical Specialist
5 2 (8.00%) Lync Consultant
5 2 (8.00%) Operations Consultant
5 2 (8.00%) SCCM Consultant
Libraries, Frameworks & Software Standards
1 3 (12.00%) .NET
2 2 (8.00%) ASP.NET
2 2 (8.00%) ASP.NET MVC
3 1 (4.00%) Hibernate
3 1 (4.00%) J2EE
3 1 (4.00%) JBoss Seam
3 1 (4.00%) JSF
3 1 (4.00%) REST
3 1 (4.00%) RichFaces
3 1 (4.00%) Spring
3 1 (4.00%) Struts
3 1 (4.00%) Web Services
Miscellaneous
1 5 (20.00%) Analytical Skills
2 3 (12.00%) Mobile App
3 2 (8.00%) Data Centre
4 1 (4.00%) Computer Science
4 1 (4.00%) Fintech
Operating Systems
1 5 (20.00%) Windows
1 5 (20.00%) Windows Server
2 3 (12.00%) Windows 7
3 2 (8.00%) Windows Server 2008
3 2 (8.00%) Windows Server 2012
Processes & Methodologies
1 7 (28.00%) ITIL
2 6 (24.00%) Problem Management
2 6 (24.00%) SDLC
3 5 (20.00%) Business Analysis
3 5 (20.00%) Project Management
4 4 (16.00%) OO
5 3 (12.00%) Change Management
5 3 (12.00%) Front End Development
5 3 (12.00%) Mentoring
5 3 (12.00%) Project Planning
5 3 (12.00%) SOLID
6 2 (8.00%) Agile Software Development
6 2 (8.00%) Change Control
6 2 (8.00%) Desktop Virtualisation
6 2 (8.00%) Kalman Filter
6 2 (8.00%) Mobile Device Management
6 2 (8.00%) MVC
6 2 (8.00%) Root Cause Analysis
6 2 (8.00%) Supplier Management
6 2 (8.00%) Waterfall
Programming Languages
1 7 (28.00%) SQL
2 4 (16.00%) Java
3 3 (12.00%) C#
4 1 (4.00%) Groovy
4 1 (4.00%) VB.NET
Qualifications
1 8 (32.00%) Degree
2 2 (8.00%) Cisco Certification
2 2 (8.00%) MCP
2 2 (8.00%) MCSE
2 2 (8.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (20.00%) SLA
System Software
1 6 (24.00%) VMware Infrastructure
2 2 (8.00%) Active Directory
2 2 (8.00%) XenServer
Systems Management
1 6 (24.00%) SCCM
2 4 (16.00%) McAfee ePO
2 4 (16.00%) Microsoft Intune
3 2 (8.00%) Microsoft Data Protection Manager
3 2 (8.00%) Nagios
3 2 (8.00%) Opsview
3 2 (8.00%) SCOM
3 2 (8.00%) SmoothWall
Vendors
1 7 (28.00%) Microsoft
2 6 (24.00%) VMware
3 5 (20.00%) Oracle
4 4 (16.00%) Intel Security
5 2 (8.00%) Apple
5 2 (8.00%) Cisco
5 2 (8.00%) CommVault
5 2 (8.00%) SolarWinds
5 2 (8.00%) Veeam
6 1 (4.00%) IBM
6 1 (4.00%) MuleSoft
Leeds, West Yorkshire
ninesharp
Salary: £50000 - £60000 per annum + Bonus, Pension etc.
Posted: 2 days ago
Leeds, West Yorkshire
Searchability
Salary: £20000 - £28000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £50000 per annum + Bens
Posted: 3 days ago