The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 160 186 176
Rank change year-on-year
+26 -10
Permanent jobs citing Customer Engagement 6 2 19
As % of all permanent IT jobs located in Leeds 0.22% 0.057% 0.52%
As % of the Processes & Methodologies category 0.24% 0.063% 0.59%
Number of salaries quoted 5 1 19
Median salary £50,000 £42,500 £95,000
Median salary % change year-on-year
+17.64% -55.26%
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2478 3187 3240
As % of all permanent IT jobs located in Leeds 90.47% 91.27% 88.43%
Number of salaries quoted 2091 2491 2545
Median salary £45,000 £45,000 £40,500
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £30,000 £31,000 £30,000
10% offered a salary of more than £65,000 £57,700 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Leeds region over the 3 months to 29 July 2016.

Customer Engagement Salary Histogram in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 29 July 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for Customer Engagement.

1 9 (47.37%) Microsoft
2 8 (42.11%) MS Excel
3 7 (36.84%) SQL
4 6 (31.58%) B2B
4 6 (31.58%) Electronics
4 6 (31.58%) Telemarketing
4 6 (31.58%) Relational Database
5 5 (26.32%) Finance
5 5 (26.32%) SQL Server
6 4 (21.05%) Degree
6 4 (21.05%) Office 365
7 3 (15.79%) Mobile App
7 3 (15.79%) SOLID
7 3 (15.79%) .NET
7 3 (15.79%) Data Protection
7 3 (15.79%) Data Management
7 3 (15.79%) Marketing
7 3 (15.79%) Email Marketing
7 3 (15.79%) C#
7 3 (15.79%) Java
7 3 (15.79%) OO
7 3 (15.79%) Management Information System
8 2 (10.53%) MVC
8 2 (10.53%) MCSE
8 2 (10.53%) Active Directory
8 2 (10.53%) Cisco Certification
8 2 (10.53%) Microsoft Certification
8 2 (10.53%) CommVault
8 2 (10.53%) Apple
8 2 (10.53%) Nagios

Customer Engagement
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) MS Exchange
1 2 (10.53%) SharePoint
1 2 (10.53%) Skype for Business
Applications
1 8 (42.11%) MS Excel
Cloud Services
1 4 (21.05%) Office 365
2 1 (5.26%) Microsoft Azure
Database & Business Intelligence
1 6 (31.58%) Relational Database
2 5 (26.32%) SQL Server
General
1 6 (31.58%) Electronics
2 5 (26.32%) Finance
3 3 (15.79%) Marketing
Job Titles
1 3 (15.79%) Database Manager
1 3 (15.79%) Database Marketing Manager
1 3 (15.79%) Marketing Database Manager
1 3 (15.79%) Marketing Manager
1 3 (15.79%) Technical Specialist
2 2 (10.53%) Account Manager
2 2 (10.53%) Active Directory Consultant
2 2 (10.53%) Analyst
2 2 (10.53%) Consultant
2 2 (10.53%) Customer Relationship Manager
2 2 (10.53%) Designer
2 2 (10.53%) Financial Analyst
2 2 (10.53%) Lync Consultant
2 2 (10.53%) Operations Consultant
2 2 (10.53%) Relationships Manager
2 2 (10.53%) Solutions Designer
2 2 (10.53%) Systems Analyst
2 2 (10.53%) Systems Designer
2 2 (10.53%) Technical Consultant
2 2 (10.53%) Windows Technical Consultant
Libraries, Frameworks & Software Standards
1 3 (15.79%) .NET
2 2 (10.53%) ASP.NET
2 2 (10.53%) ASP.NET MVC
3 1 (5.26%) REST
3 1 (5.26%) Web Services
Miscellaneous
1 3 (15.79%) Management Information System
1 3 (15.79%) Mobile App
2 2 (10.53%) Data Centre
Operating Systems
1 2 (10.53%) Windows
1 2 (10.53%) Windows Server
1 2 (10.53%) Windows Server 2008
1 2 (10.53%) Windows Server 2012
Processes & Methodologies
1 6 (31.58%) B2B
1 6 (31.58%) Telemarketing
2 3 (15.79%) Data Management
2 3 (15.79%) Data Protection
2 3 (15.79%) Email Marketing
2 3 (15.79%) OO
2 3 (15.79%) SOLID
3 2 (10.53%) Change Control
3 2 (10.53%) CRM
3 2 (10.53%) Desktop Virtualisation
3 2 (10.53%) ITIL
3 2 (10.53%) Kalman Filter
3 2 (10.53%) Mentoring
3 2 (10.53%) Mobile Device Management
3 2 (10.53%) Presales
3 2 (10.53%) Problem Management
3 2 (10.53%) Project Management
3 2 (10.53%) Root Cause Analysis
3 2 (10.53%) SDLC
3 2 (10.53%) Time Management
Programming Languages
1 7 (36.84%) SQL
2 3 (15.79%) C#
2 3 (15.79%) Java
3 1 (5.26%) VB.NET
Qualifications
1 4 (21.05%) Degree
2 2 (10.53%) Cisco Certification
2 2 (10.53%) MCP
2 2 (10.53%) MCSE
2 2 (10.53%) Microsoft Certification
Quality Assurance & Compliance
1 2 (10.53%) Data Quality
1 2 (10.53%) SLA
System Software
1 2 (10.53%) Active Directory
1 2 (10.53%) VMware Infrastructure
1 2 (10.53%) XenServer
Systems Management
1 2 (10.53%) Microsoft Data Protection Manager
1 2 (10.53%) Nagios
1 2 (10.53%) Opsview
1 2 (10.53%) SCCM
1 2 (10.53%) SCOM
1 2 (10.53%) SmoothWall
Vendors
1 9 (47.37%) Microsoft
2 2 (10.53%) Apple
2 2 (10.53%) Cisco
2 2 (10.53%) CommVault
2 2 (10.53%) SolarWinds
2 2 (10.53%) Veeam
2 2 (10.53%) VMware
3 1 (5.26%) IBM
3 1 (5.26%) MuleSoft