The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 175 175 158
Rank change year-on-year
0 -17
Permanent jobs citing Customer Engagement 4 1 4
As % of all permanent IT jobs located in Leeds 0.12% 0.031% 0.14%
As % of the Processes & Methodologies category 0.13% 0.037% 0.17%
Number of salaries quoted 3 1 4
Average salary £60,000 £47,000 £40,000
Average salary % change year-on-year
+27.65% +17.50%
UK excluding London average salary £47,500 £49,000 £45,000
% change year-on-year
-3.06% +8.88%
Customer Engagement
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2963 2685 2420
As % of all permanent IT jobs located in Leeds 88.66% 82.90% 82.34%
Number of salaries quoted 2323 2067 2060
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 29 December 2014, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (100.00%) MS Excel
1 4 (100.00%) Microsoft
1 4 (100.00%) SharePoint
1 4 (100.00%) Dynamics AX
2 3 (75.00%) ICAEW
2 3 (75.00%) ERP
2 3 (75.00%) Retail
2 3 (75.00%) PRINCE
2 3 (75.00%) ACCA
2 3 (75.00%) Project Management
2 3 (75.00%) Microsoft Certification
2 3 (75.00%) CRM
2 3 (75.00%) Service Management
2 3 (75.00%) CIPFA
2 3 (75.00%) CIMA
2 3 (75.00%) GAP Analysis
2 3 (75.00%) Finance
2 3 (75.00%) Manufacturing
2 3 (75.00%) PRINCE2
2 3 (75.00%) Dynamics CRM
2 3 (75.00%) Office 365
3 1 (25.00%) Migration
3 1 (25.00%) .NET
3 1 (25.00%) Visual Studio
3 1 (25.00%) Web Services
3 1 (25.00%) Cognizant
3 1 (25.00%) BizTalk Server
3 1 (25.00%) Data Modelling
3 1 (25.00%) Unit Testing
3 1 (25.00%) Data Migration

Customer Engagement
Top Related IT Skills in Leeds by Category

For the 6 months to 29 December 2014, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (100.00%) SharePoint
2 1 (25.00%) BizTalk Server
2 1 (25.00%) SharePoint Server
Applications
1 4 (100.00%) MS Excel
Business Applications
1 4 (100.00%) Dynamics AX
2 3 (75.00%) Dynamics CRM
Cloud Services
1 3 (75.00%) Office 365
Development Applications
1 1 (25.00%) Visual Studio
General
1 3 (75.00%) Finance
1 3 (75.00%) Manufacturing
1 3 (75.00%) Retail
Job Titles
1 3 (75.00%) Consultant
1 3 (75.00%) Microsoft Consultant
1 3 (75.00%) Dynamics AX Consultant
2 1 (25.00%) Dynamics AX Developer
2 1 (25.00%) Microsoft Developer
2 1 (25.00%) Developer
Libraries, Frameworks & Software Standards
1 1 (25.00%) .NET
1 1 (25.00%) Web Services
Processes & Methodologies
1 3 (75.00%) PRINCE2
1 3 (75.00%) CRM
1 3 (75.00%) ERP
1 3 (75.00%) PRINCE
1 3 (75.00%) Project Management
1 3 (75.00%) Service Management
1 3 (75.00%) GAP Analysis
2 1 (25.00%) Migration
2 1 (25.00%) Unit Testing
2 1 (25.00%) Data Migration
2 1 (25.00%) Data Modelling
Qualifications
1 3 (75.00%) Microsoft Certification
1 3 (75.00%) ACCA
1 3 (75.00%) CIPFA
1 3 (75.00%) CIMA
1 3 (75.00%) ICAEW
2 1 (25.00%) Degree
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) Cognizant