The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 180 153 156
Rank change year-on-year
-27 +3
Permanent jobs citing Customer Engagement 2 2 2
As % of all permanent IT jobs located in Leeds 0.053% 0.077% 0.072%
As % of the Processes & Methodologies category 0.063% 0.091% 0.089%
Number of salaries quoted 2 2 2
Average salary £75,000 £72,500 £51,250
Average salary % change year-on-year
+3.44% +41.46%
UK excluding London average salary £46,500 £44,000 £53,750
% change year-on-year
+5.68% -18.13%
Customer Engagement
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3173 2200 2255
As % of all permanent IT jobs located in Leeds 84.16% 84.55% 81.14%
Number of salaries quoted 2393 1672 1867
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £28,500 £28,000 £26,250
10% offered a salary of more than £56,250 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Leeds

Customer Engagement
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Leeds region.

Customer Engagement Salary Trend in Leeds

Customer Engagement
Top 30 Related IT Skills in Leeds

For the 6 months to 29 August 2014, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (100.00%) Finance
1 4 (100.00%) Enterprise Architecture
2 2 (50.00%) Business Analysis
2 2 (50.00%) MBCS
2 2 (50.00%) User Acceptance Testing
2 2 (50.00%) Chartered Engineer
2 2 (50.00%) Portfolio Management
2 2 (50.00%) Retail
2 2 (50.00%) Zachman Framework
2 2 (50.00%) TOGAF
2 2 (50.00%) .NET
2 2 (50.00%) Oracle
2 2 (50.00%) SQL Server
2 2 (50.00%) ITIL
2 2 (50.00%) PRINCE2
2 2 (50.00%) UML
2 2 (50.00%) MS Excel
2 2 (50.00%) Data Warehouse
2 2 (50.00%) N-Tier
2 2 (50.00%) SOA
2 2 (50.00%) ISO 9001
2 2 (50.00%) ISEB
2 2 (50.00%) Six Sigma
2 2 (50.00%) Project Management
2 2 (50.00%) TickIT
3 1 (25.00%) WCF
3 1 (25.00%) Silverlight
3 1 (25.00%) SQL Server Reporting Services
3 1 (25.00%) C#
3 1 (25.00%) SQL

Customer Engagement
Top Related IT Skills in Leeds by Category

For the 6 months to 29 August 2014, IT jobs across the Leeds region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
Database & Business Intelligence
1 2 (50.00%) SQL Server
1 2 (50.00%) Data Warehouse
2 1 (25.00%) SQL Server Reporting Services
General
1 4 (100.00%) Finance
2 2 (50.00%) Retail
Job Titles
1 2 (50.00%) Architect
1 2 (50.00%) Solutions Architect
1 2 (50.00%) Lead Architect
2 1 (25.00%) Lead Solutions Architect
2 1 (25.00%) .NET Architect
Libraries, Frameworks & Software Standards
1 2 (50.00%) .NET
2 1 (25.00%) WCF
2 1 (25.00%) Silverlight
Miscellaneous
1 2 (50.00%) N-Tier
Processes & Methodologies
1 4 (100.00%) Enterprise Architecture
2 2 (50.00%) User Acceptance Testing
2 2 (50.00%) Portfolio Management
2 2 (50.00%) ITIL
2 2 (50.00%) PRINCE2
2 2 (50.00%) UML
2 2 (50.00%) SOA
2 2 (50.00%) Six Sigma
2 2 (50.00%) Project Management
2 2 (50.00%) Zachman Framework
2 2 (50.00%) TOGAF
2 2 (50.00%) Business Analysis
Programming Languages
1 1 (25.00%) C#
1 1 (25.00%) SQL
Qualifications
1 2 (50.00%) ISEB
1 2 (50.00%) MBCS
1 2 (50.00%) Chartered Engineer
2 1 (25.00%) Degree
Quality Assurance & Compliance
1 2 (50.00%) ISO 9001
1 2 (50.00%) TickIT
Vendors
1 2 (50.00%) Oracle