The table below looks at the statistics for the Customer Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Support Analyst
Rank 170 169 154
Rank change year-on-year
-1 -15
Permanent jobs requiring a Customer Support Analyst 1 2 3
As % of all permanent IT jobs located in Leeds 0.029% 0.061% 0.10%
As % of the Job Titles category 0.030% 0.064% 0.11%
Number of salaries quoted 0 2 3
Average salary - £23,500 £21,000
Average salary % change year-on-year
- +11.90%
UK excluding London average salary £21,000 £20,000 £22,500
% change year-on-year
+5.00% -11.11%
Customer Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3366 3125 2843
As % of all permanent IT jobs located in Leeds 97.40% 96.04% 96.70%
Number of salaries quoted 2734 2429 2417
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Customer Support Analyst Jobs Demand Trend in Leeds

Customer Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the Leeds region.

Customer Support Analyst Salary Trend in Leeds

Customer Support Analyst
Top 8 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 1 (100.00%) C++
1 1 (100.00%) SQL
1 1 (100.00%) .NET
1 1 (100.00%) ADO
1 1 (100.00%) Software Engineering
1 1 (100.00%) Incident Management
1 1 (100.00%) Degree
1 1 (100.00%) LexisNexis

Customer Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Libraries, Frameworks & Software Standards
1 1 (100.00%) .NET
1 1 (100.00%) ADO
Processes & Methodologies
1 1 (100.00%) Software Engineering
1 1 (100.00%) Incident Management
Programming Languages
1 1 (100.00%) C++
1 1 (100.00%) SQL
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) LexisNexis