The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 168 176 142
Rank change year-on-year
+8 -34
Permanent jobs requiring a Help Desk Support 6 3 15
As % of all permanent IT jobs located in Leeds 0.17% 0.079% 0.53%
As % of the Job Titles category 0.17% 0.082% 0.55%
Number of salaries quoted 6 3 15
Average salary £19,500 £16,000 £22,000
Average salary % change year-on-year
+21.87% -27.27%
UK excluding London average salary £22,000 £21,250 £21,500
% change year-on-year
+3.52% -1.16%
Help Desk Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3504 3654 2717
As % of all permanent IT jobs located in Leeds 97.47% 96.62% 96.45%
Number of salaries quoted 2805 2952 2198
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Leeds

Help Desk Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Leeds region.

Help Desk Support Salary Trend in Leeds

Help Desk Support
Top 13 Related IT Skills in Leeds

For the 6 months to 17 April 2015, IT jobs across the Leeds region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 5 (62.50%) Citrix
2 2 (25.00%) Analytical Skills
2 2 (25.00%) Degree
2 2 (25.00%) Computer Science
2 2 (25.00%) A+ Certification
2 2 (25.00%) Microsoft
2 2 (25.00%) Dell
2 2 (25.00%) C
2 2 (25.00%) MS Office
2 2 (25.00%) ITIL
2 2 (25.00%) Windows
3 1 (12.50%) Telecoms
3 1 (12.50%) MS Excel

Help Desk Support
Top Related IT Skills in Leeds by Category

For the 6 months to 17 April 2015, IT jobs across the Leeds region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (25.00%) MS Office
2 1 (12.50%) MS Excel
General
1 1 (12.50%) Telecoms
Miscellaneous
1 2 (25.00%) Computer Science
1 2 (25.00%) Analytical Skills
Operating Systems
1 2 (25.00%) Windows
Processes & Methodologies
1 2 (25.00%) ITIL
Programming Languages
1 2 (25.00%) C
Qualifications
1 2 (25.00%) A+ Certification
1 2 (25.00%) Degree
Vendors
1 5 (62.50%) Citrix
2 2 (25.00%) Microsoft
2 2 (25.00%) Dell