The table below looks at the prevalence of the term IVR in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 175 163 154
Rank change year-on-year
-12 -9
Permanent jobs citing IVR 1 2 6
As % of all permanent IT jobs located in Leeds 0.029% 0.063% 0.20%
As % of the Miscellaneous category 0.095% 0.24% 0.72%
Number of salaries quoted 1 2 6
Average salary £32,500 £42,500 £36,750
Average salary % change year-on-year
-23.52% +15.64%
UK excluding London average salary £42,500 £50,000 £42,500
% change year-on-year
-15.00% +17.64%
IVR
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the Leeds region.

Miscellaneous Category
Leeds
Permanent IT job ads with a match in the
Miscellaneous category
1057 824 830
As % of all permanent IT jobs located in Leeds 30.73% 25.95% 28.32%
Number of salaries quoted 850 601 698
Average salary £40,500 £37,500 £35,000
Average salary % change year-on-year
+8.00% +7.14%
90% offered a salary of more than £27,500 £24,000 £25,500
10% offered a salary of more than £57,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Leeds region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Leeds

IVR
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Leeds region.

IVR Salary Trend in Leeds

IVR
Top 30 Related IT Skills in Leeds

For the 6 months to 17 December 2014, IT jobs across the Leeds region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 12 (66.67%) Avaya
2 8 (44.44%) VoIP
3 7 (38.89%) VPN
4 6 (33.33%) JavaScript
4 6 (33.33%) .NET
4 6 (33.33%) XML
4 6 (33.33%) Genesys
5 5 (27.78%) SLA
5 5 (27.78%) Asset Management
6 4 (22.22%) ISDN
6 4 (22.22%) WAN
6 4 (22.22%) Cisco
6 4 (22.22%) Cisco Certification
6 4 (22.22%) Project Management
6 4 (22.22%) Service Delivery
6 4 (22.22%) Firewall
6 4 (22.22%) Telecoms
6 4 (22.22%) Analytical Skills
7 3 (16.67%) LAN
7 3 (16.67%) TCP/IP
7 3 (16.67%) DNS
7 3 (16.67%) SSL
7 3 (16.67%) CCNA
7 3 (16.67%) CheckPoint
7 3 (16.67%) Internet
7 3 (16.67%) H.323
7 3 (16.67%) VLAN
7 3 (16.67%) Network Security
7 3 (16.67%) Video Conferencing
7 3 (16.67%) Acme Packet

IVR
Top Related IT Skills in Leeds by Category

For the 6 months to 17 December 2014, IT jobs across the Leeds region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) Tomcat
1 1 (5.56%) MS Exchange
1 1 (5.56%) Exchange Server 2010
Communications & Networking
1 8 (44.44%) VoIP
2 7 (38.89%) VPN
3 4 (22.22%) ISDN
3 4 (22.22%) WAN
3 4 (22.22%) Firewall
4 3 (16.67%) H.323
4 3 (16.67%) Internet
4 3 (16.67%) LAN
4 3 (16.67%) DNS
4 3 (16.67%) SSL
4 3 (16.67%) TCP/IP
4 3 (16.67%) Network Security
4 3 (16.67%) VLAN
5 1 (5.56%) IPsec
5 1 (5.56%) MPLS
5 1 (5.56%) CTI
5 1 (5.56%) SAN
5 1 (5.56%) SMS
5 1 (5.56%) HTTP
5 1 (5.56%) Cisco ASA
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server 2005
General
1 4 (22.22%) Telecoms
2 1 (5.56%) Finance
2 1 (5.56%) Multimedia
Job Titles
1 6 (33.33%) Support Specialist
2 5 (27.78%) Analyst
3 4 (22.22%) Support Analyst
4 3 (16.67%) Network Support Engineer
4 3 (16.67%) Network Administrator
4 3 (16.67%) Cisco Engineer
4 3 (16.67%) Support Engineer
4 3 (16.67%) Network Engineer
4 3 (16.67%) Administrator
4 3 (16.67%) Technical Design Authority
4 3 (16.67%) Cisco Support Engineer
4 3 (16.67%) Network Support
4 3 (16.67%) Cisco Network Engineer
4 3 (16.67%) Cisco Administrator
4 3 (16.67%) Cisco Support
5 1 (5.56%) Senior Analyst
5 1 (5.56%) Infrastructure Manager
5 1 (5.56%) Telecoms Analyst
5 1 (5.56%) Senior Telecoms Analyst
Libraries, Frameworks & Software Standards
1 6 (33.33%) .NET
1 6 (33.33%) XML
2 2 (11.11%) JSP
2 2 (11.11%) HTML
3 1 (5.56%) LAMP
3 1 (5.56%) Web Services
3 1 (5.56%) JDBC
Miscellaneous
1 4 (22.22%) Analytical Skills
2 3 (16.67%) Video Conferencing
3 1 (5.56%) Clustering
3 1 (5.56%) Management Information System
Operating Systems
1 2 (11.11%) Windows
2 1 (5.56%) Linux
2 1 (5.56%) CentOS
2 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 5 (27.78%) Asset Management
2 4 (22.22%) Project Management
2 4 (22.22%) Service Delivery
3 2 (11.11%) Change Management
4 1 (5.56%) Disaster Recovery
4 1 (5.56%) Migration
4 1 (5.56%) Stakeholder Management
4 1 (5.56%) Configuration Management
4 1 (5.56%) Service Management
4 1 (5.56%) CRM
4 1 (5.56%) ITIL
4 1 (5.56%) PRINCE2
4 1 (5.56%) Capacity Planning
4 1 (5.56%) Operations Management
4 1 (5.56%) Refactoring
4 1 (5.56%) Problem Management
4 1 (5.56%) Analytics
4 1 (5.56%) Performance Tuning
4 1 (5.56%) Coaching
Programming Languages
1 6 (33.33%) JavaScript
2 2 (11.11%) C#
2 2 (11.11%) Java
3 1 (5.56%) SQL
Qualifications
1 4 (22.22%) Cisco Certification
2 3 (16.67%) CCNA
3 1 (5.56%) MCP
3 1 (5.56%) CCNP
3 1 (5.56%) PRINCE2 Practitioner
3 1 (5.56%) VCAP
3 1 (5.56%) Degree
Quality Assurance & Compliance
1 5 (27.78%) SLA
2 1 (5.56%) ISO 14001
2 1 (5.56%) ISO 9001
2 1 (5.56%) ISO/IEC 27001
2 1 (5.56%) QA
System Software
1 2 (11.11%) VMware Infrastructure
2 1 (5.56%) XenApp
2 1 (5.56%) vSphere
Systems Management
1 3 (16.67%) Cisco UCCX
1 3 (16.67%) Cisco CUCM
Vendors
1 12 (66.67%) Avaya
2 6 (33.33%) Genesys
3 4 (22.22%) Cisco
4 3 (16.67%) CheckPoint
4 3 (16.67%) Acme Packet
5 2 (11.11%) VMware
6 1 (5.56%) Symantec
6 1 (5.56%) Nortel
6 1 (5.56%) IBM
6 1 (5.56%) F5
6 1 (5.56%) Mitel