Service Desk Manager Jobs in Leeds

Service Desk Manager
West Yorkshire > Leeds

The median Service Desk Manager salary in Leeds is £48,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
23 Apr 2024		 Same period 2023 Same period 2022
Rank 121 181 197
Rank change year-on-year +60 +16 -43
Permanent jobs requiring a Service Desk Manager 11 1 5
As % of all permanent jobs advertised in Leeds 0.48% 0.033% 0.13%
As % of the Job Titles category 0.50% 0.034% 0.14%
Number of salaries quoted 5 1 5
10th Percentile £46,550 - £35,650
25th Percentile £47,000 £46,250 £36,250
Median annual salary (50th Percentile) £48,000 £47,500 £37,500
Median % change year-on-year +1.05% +26.67% -
75th Percentile £49,000 £48,750 £48,750
90th Percentile £51,850 - £67,500
West Yorkshire median annual salary £48,000 £39,016 £37,500
% change year-on-year +23.03% +4.04% -

All Permanent IT Job Vacancies
Leeds

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,179 2,910 3,674
% of permanent jobs with a recognized job title 95.91% 95.16% 97.53%
Number of salaries quoted 1,560 1,742 2,561
10th Percentile £31,250 £31,550 £32,500
25th Percentile £40,000 £41,250 £42,500
Median annual salary (50th Percentile) £52,500 £55,000 £55,000
Median % change year-on-year -4.55% - +10.00%
75th Percentile £70,000 £74,719 £70,000
90th Percentile £84,964 £86,250 £85,000
West Yorkshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +6.06%

Service Desk Manager
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Manager in Leeds

Service Desk Manager
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Service Desk Manager in Leeds.

Salary trend for Service Desk Manager in Leeds

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 23 April 2024, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Desk Manager in the job title.

1 10 (90.91%) Service Management
2 7 (63.64%) Performance Metrics
2 7 (63.64%) ServiceNow
3 6 (54.55%) Front Office
3 6 (54.55%) Finance
3 6 (54.55%) Billing
4 4 (36.36%) ITIL
4 4 (36.36%) Customer Service
5 3 (27.27%) Microsoft 365
5 3 (27.27%) Analytical Skills
5 3 (27.27%) Public Sector
5 3 (27.27%) Entra ID
5 3 (27.27%) Microsoft
5 3 (27.27%) Active Directory
5 3 (27.27%) Azure
5 3 (27.27%) Stakeholder Management
6 2 (18.18%) ITSM
6 2 (18.18%) Social Skills
7 1 (9.09%) Project Delivery
7 1 (9.09%) Ticket Management
7 1 (9.09%) Presales
7 1 (9.09%) Resource Allocation
7 1 (9.09%) Collaborative Working
7 1 (9.09%) Decision-Making
7 1 (9.09%) Problem-Solving
7 1 (9.09%) Infrastructure Engineering
7 1 (9.09%) Retail
7 1 (9.09%) Stakeholder Engagement
7 1 (9.09%) Continuous Improvement
7 1 (9.09%) Incident Management

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (27.27%) Azure
1 3 (27.27%) Entra ID
1 3 (27.27%) Microsoft 365
General
1 6 (54.55%) Billing
1 6 (54.55%) Finance
1 6 (54.55%) Front Office
2 3 (27.27%) Analytical Skills
2 3 (27.27%) Public Sector
3 2 (18.18%) Social Skills
4 1 (9.09%) Retail
Processes & Methodologies
1 10 (90.91%) Service Management
2 7 (63.64%) Performance Metrics
3 4 (36.36%) Customer Service
3 4 (36.36%) ITIL
4 3 (27.27%) Stakeholder Management
5 2 (18.18%) ITSM
6 1 (9.09%) Collaborative Working
6 1 (9.09%) Continuous Improvement
6 1 (9.09%) Decision-Making
6 1 (9.09%) Incident Management
6 1 (9.09%) Infrastructure Engineering
6 1 (9.09%) Migration
6 1 (9.09%) Presales
6 1 (9.09%) Problem-Solving
6 1 (9.09%) Project Delivery
6 1 (9.09%) Resource Allocation
6 1 (9.09%) Service Delivery
6 1 (9.09%) Stakeholder Engagement
6 1 (9.09%) Ticket Management
Qualifications
1 1 (9.09%) ITIL Certification
System Software
1 3 (27.27%) Active Directory
Vendors
1 7 (63.64%) ServiceNow
2 3 (27.27%) Microsoft
2 Service Desk Manager jobs in Yorkshire