The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicester region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 67 64 49
Rank change year-on-year
-3 -15
Permanent jobs requiring a 1st Line Support 2 1 3
As % of all permanent IT jobs located in Leicester 0.34% 0.22% 0.88%
As % of the Job Titles category 0.36% 0.22% 0.93%
Number of salaries quoted 2 1 3
Average salary £18,125 £40,000 £17,000
Average salary % change year-on-year
-54.68% +135.29%
90% offered a salary of more than £17,825 £40,000 £16,600
10% offered a salary of more than £18,425 £40,000 £18,200
UK excluding London average salary £20,000 £19,750 £19,000
% change year-on-year
+1.26% +3.94%
Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
556 445 322
As % of all permanent IT jobs located in Leicester 95.53% 97.59% 94.15%
Number of salaries quoted 468 393 301
Average salary £38,500 £35,000 £34,000
Average salary % change year-on-year
+10.00% +2.94%
90% offered a salary of more than £27,000 £26,500 £24,500
10% offered a salary of more than £50,000 £47,500 £47,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support
Leicestershire

1st Line Support
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leicester

1st Line Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leicester region.

1st Line Support Salary Trend in Leicester

1st Line Support
Top 9 Related IT Skills in Leicester

For the 6 months to 17 April 2014, IT jobs across the Leicester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 2 (66.67%) Finance
2 1 (33.33%) Incident Management
2 1 (33.33%) Spreadsheet
2 1 (33.33%) ITIL
2 1 (33.33%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) SLA
2 1 (33.33%) Active Directory
2 1 (33.33%) ITIL Certification

1st Line Support
Top Related IT Skills in Leicester by Category

For the 6 months to 17 April 2014, IT jobs across the Leicester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) Spreadsheet
General
1 2 (66.67%) Finance
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Linux
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Incident Management
Qualifications
1 1 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory