The statistics below represent IT jobs advertised across the Leicester region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank - 55 62
Permanent jobs requiring a 1st Line Support 0 2 3
As % of all permanent IT jobs located in Leicester - 0.50% 0.64%
As % of the Job Titles category - 0.51% 0.65%
Number of salaries quoted 0 2 3
Median salary - £24,800 £19,000
Median salary % change year-on-year
- +30.52%
UK excluding London median salary £20,250 £20,500 £20,375
% change year-on-year
-1.21% +0.61%
1st Line Support
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
443 394 462
As % of all permanent IT jobs located in Leicester 97.79% 98.25% 98.72%
Number of salaries quoted 390 313 407
Median salary £42,500 £36,000 £39,000
Median salary % change year-on-year
+18.05% -7.69%
90% offered a salary of more than £27,500 £25,500 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Leicester

The demand trend of job ads across the Leicester region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Leicester

1st Line Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leicester region.

1st Line Support Salary Trend in Leicester

1st Line Support Skill Set
Top 7 Related IT Skills in Leicester

For the 6 months to 24 August 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region featuring 1st Line Support in the job title.

1 2 (66.67%) MS Office
1 2 (66.67%) ITIL
1 2 (66.67%) Microsoft
1 2 (66.67%) Service Management
1 2 (66.67%) LANDesk
1 2 (66.67%) ITIL V2
2 1 (33.33%) SLA

1st Line Support Skill Set
Top Related IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) MS Office
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) ITIL V2
1 2 (66.67%) Service Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 2 (66.67%) LANDesk
1 2 (66.67%) Microsoft