The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicester region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 60 - 41
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 6 0 2
As % of all permanent IT jobs located in Leicester 1.546% - 0.702%
As % of the Job Titles category 1.596% - 0.763%
Number of salaries quoted 6 0 2
Average salary £32,500 - £31,000
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Leicester
Permanent IT job ads with a match in the
Job Titles category
376 341 262
As % of all permanent IT jobs located in Leicester 96.91% 95.52% 91.93%
Number of salaries quoted 329 312 225
Average salary £37,000 £33,500 £32,500
Average salary % change year-on-year
+10.44% +3.07%
90% offered a salary of more than £27,000 £25,000 £21,000
10% offered a salary of more than £50,000 £47,500 £45,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
Leicestershire

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Leicester region as a proportion of the total demand within the Job Titles category.

Leicester 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Leicester region.

Leicester 3rd Line Support Salary Trend

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Leicester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 14 (100.00%) Windows
2 11 (78.57%) MS Exchange
2 11 (78.57%) Windows Server 2003
2 11 (78.57%) Windows Server 2008
3 10 (71.43%) MCTS
3 10 (71.43%) Windows XP
3 10 (71.43%) SQL Server
4 8 (57.14%) Active Directory
5 7 (50.00%) MCP
5 7 (50.00%) Microsoft Certification
5 7 (50.00%) IIS
5 7 (50.00%) MS Excel
5 7 (50.00%) Marketing
5 7 (50.00%) Firewall
5 7 (50.00%) Back Office
6 6 (42.86%) Information Security
6 6 (42.86%) Direct Marketing
6 6 (42.86%) Problem Management
6 6 (42.86%) Windows 7
6 6 (42.86%) Change Control
6 6 (42.86%) Microsoft
6 6 (42.86%) FTP
7 5 (35.71%) TCP/IP
8 4 (28.57%) SharePoint
8 4 (28.57%) E-Commerce
8 4 (28.57%) ERP
8 4 (28.57%) LAN
8 4 (28.57%) WAN
8 4 (28.57%) DHCP
8 4 (28.57%) MS Office

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Leicester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (7.143%) JSP
1 1 (7.143%) HTML
1 1 (7.143%) Velocity
1 1 (7.143%) Hibernate
1 1 (7.143%) Spring
Application Platforms
1 11 (78.57%) MS Exchange
2 7 (50.00%) IIS
3 4 (28.57%) SharePoint
4 3 (21.43%) Lync
5 1 (7.143%) Exchange Server 2003
Applications
1 7 (50.00%) MS Excel
2 4 (28.57%) MS Office
Communications & Networking
1 7 (50.00%) Firewall
2 6 (42.86%) FTP
3 5 (35.71%) TCP/IP
4 4 (28.57%) LAN
4 4 (28.57%) WAN
4 4 (28.57%) DHCP
Database & Business Intelligence
1 10 (71.43%) SQL Server
Development Applications
1 1 (7.143%) GitHub
General
1 7 (50.00%) Marketing
1 7 (50.00%) Back Office
2 4 (28.57%) Retail
Operating Systems
1 14 (100.00%) Windows
2 11 (78.57%) Windows Server 2003
2 11 (78.57%) Windows Server 2008
3 10 (71.43%) Windows XP
4 6 (42.86%) Windows 7
5 1 (7.143%) Windows 2000 Server
Processes & Methodologies
1 6 (42.86%) Information Security
1 6 (42.86%) Direct Marketing
1 6 (42.86%) Problem Management
1 6 (42.86%) Change Control
2 4 (28.57%) E-Commerce
2 4 (28.57%) ERP
Programming Languages
1 1 (7.143%) Java
1 1 (7.143%) JavaScript
Qualifications
1 10 (71.43%) MCTS
2 7 (50.00%) MCP
2 7 (50.00%) Microsoft Certification
3 4 (28.57%) MCITP
4 3 (21.43%) VMware Certified Professional (VCP)
4 3 (21.43%) CCEE
4 3 (21.43%) Citrix Certification
5 1 (7.143%) MCSA
System Software
1 8 (57.14%) Active Directory
2 3 (21.43%) VMware Infrastructure
2 3 (21.43%) Hyper-V
2 3 (21.43%) XenApp
2 3 (21.43%) XenDesktop
Systems Management
1 1 (7.143%) Backup Exec
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) VMware
2 3 (21.43%) HP
2 3 (21.43%) Dell
2 3 (21.43%) Citrix
3 1 (7.143%) Symantec