The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Third Line Support
Rank 46 67 81
Rank change year-on-year
+21 +14
Permanent jobs requiring a 3rd Line Support 3 1 2
As % of all permanent IT jobs located in Leicester 0.93% 0.23% 0.34%
As % of the Job Titles category 0.94% 0.23% 0.35%
Number of salaries quoted 3 1 1
Average salary £37,500 £36,000 £32,500
Average salary % change year-on-year
+4.16% +10.76%
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
320 443 569
As % of all permanent IT jobs located in Leicester 99.07% 99.77% 97.60%
Number of salaries quoted 255 377 480
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £26,000 £28,000 £28,000
10% offered a salary of more than £55,000 £47,000 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Leicester

3rd Line Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Leicester region.

3rd Line Support Salary Trend in Leicester

3rd Line Support
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Leicester region over the 3 months to 30 April 2016.

3rd Line Support Salary Histogram in Leicester

3rd Line Support
Top 30 Related IT Skills in Leicester

For the 6 months to 30 April 2016, IT jobs across the Leicester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Microsoft
1 4 (100.00%) Windows Server
2 3 (75.00%) Active Directory
3 2 (50.00%) Citrix
3 2 (50.00%) MS Excel
3 2 (50.00%) SQL
3 2 (50.00%) SQL Server
3 2 (50.00%) IIS
3 2 (50.00%) VMware
3 2 (50.00%) Citrix Presentation Server
3 2 (50.00%) VMware Infrastructure
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) XenApp
3 2 (50.00%) Driving Licence
3 2 (50.00%) Microsoft Azure
3 2 (50.00%) Skype for Business
3 2 (50.00%) Windows Server 2012
4 1 (25.00%) Mobile Device Management
4 1 (25.00%) Mentoring
4 1 (25.00%) Apple iOS
4 1 (25.00%) Windows 7
4 1 (25.00%) Computer Security
4 1 (25.00%) Spanish Language
4 1 (25.00%) ITIL
4 1 (25.00%) LAN
4 1 (25.00%) WAN
4 1 (25.00%) TCP/IP
4 1 (25.00%) SLA
4 1 (25.00%) Cisco

3rd Line Support
Top Related IT Skills in Leicester by Category

For the 6 months to 30 April 2016, IT jobs across the Leicester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) IIS
1 2 (50.00%) Skype for Business
Applications
1 2 (50.00%) MS Excel
Cloud Services
1 2 (50.00%) Microsoft Azure
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) WAN
1 1 (25.00%) Wireless
Database & Business Intelligence
1 2 (50.00%) SQL Server
General
1 1 (25.00%) Spanish Language
Miscellaneous
1 2 (50.00%) Driving Licence
2 1 (25.00%) Blackberry
2 1 (25.00%) Management Information System
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
2 2 (50.00%) Windows Server 2008
2 2 (50.00%) Windows Server 2012
3 1 (25.00%) Apple iOS
3 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) Change Management
1 1 (25.00%) Computer Security
1 1 (25.00%) ITIL
1 1 (25.00%) Mentoring
1 1 (25.00%) Mobile Device Management
Programming Languages
1 2 (50.00%) SQL
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
2 2 (50.00%) Citrix Presentation Server
2 2 (50.00%) VMware Infrastructure
2 2 (50.00%) XenApp
Vendors
1 4 (100.00%) Microsoft
2 2 (50.00%) Citrix
2 2 (50.00%) VMware
3 1 (25.00%) Apple
3 1 (25.00%) Cisco
3 1 (25.00%) Symantec