The table below looks at the statistics for the IT Support role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 56 66 55
Rank change year-on-year
+10 -11
Permanent jobs requiring an IT Support 3 1 5
As % of all permanent IT jobs located in Leicester 0.74% 0.25% 1.33%
As % of the Job Titles category 0.76% 0.26% 1.37%
Number of salaries quoted 3 1 5
Average salary £25,000 £26,500 £26,500
Average salary % change year-on-year
-5.66% -
90% offered a salary of more than £23,000 £26,500 £15,000
10% offered a salary of more than £27,000 £26,500 £30,600
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
397 385 366
As % of all permanent IT jobs located in Leicester 97.30% 96.73% 97.08%
Number of salaries quoted 348 351 290
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £24,000 £27,000 £24,550
10% offered a salary of more than £55,000 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Leicester

IT Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Leicester region.

IT Support Salary Trend in Leicester

IT Support
Top 30 Related IT Skills in Leicester

For the 6 months to 2 October 2014, IT jobs across the Leicester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 4 (57.14%) Windows
2 3 (42.86%) Microsoft
2 3 (42.86%) Service Delivery
2 3 (42.86%) Windows 7
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Hyper-V
3 2 (28.57%) Software Distribution
3 2 (28.57%) Infrastructure Management
3 2 (28.57%) Exchange Server 2013
3 2 (28.57%) Security Management
3 2 (28.57%) Wi-Fi
3 2 (28.57%) Handset
3 2 (28.57%) VMware
3 2 (28.57%) Active Directory
3 2 (28.57%) Windows XP
3 2 (28.57%) MS Exchange
3 2 (28.57%) LAN
3 2 (28.57%) SQL Server
3 2 (28.57%) MS Office
4 1 (14.29%) Visual Studio
4 1 (14.29%) Crystal Reports
4 1 (14.29%) IIS
4 1 (14.29%) SharePoint
4 1 (14.29%) ERP
4 1 (14.29%) WLAN
4 1 (14.29%) WAN
4 1 (14.29%) DHCP
4 1 (14.29%) VPN
4 1 (14.29%) DNS

IT Support
Top Related IT Skills in Leicester by Category

For the 6 months to 2 October 2014, IT jobs across the Leicester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
1 2 (28.57%) Exchange Server 2013
2 1 (14.29%) IIS
2 1 (14.29%) SharePoint
2 1 (14.29%) Site Server
2 1 (14.29%) Lync
2 1 (14.29%) Exchange Server 2010
Applications
1 2 (28.57%) MS Office
Business Applications
1 1 (14.29%) Line 500
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) Wi-Fi
2 1 (14.29%) Wireless
2 1 (14.29%) PABX
2 1 (14.29%) Structured Cabling
2 1 (14.29%) WLAN
2 1 (14.29%) WAN
2 1 (14.29%) DHCP
2 1 (14.29%) VPN
2 1 (14.29%) DNS
2 1 (14.29%) MPLS
2 1 (14.29%) NetScreen
Database & Business Intelligence
1 2 (28.57%) SQL Server
2 1 (14.29%) Crystal Reports
2 1 (14.29%) SQL Server 2012
Development Applications
1 1 (14.29%) Visual Studio
General
1 1 (14.29%) Finance
1 1 (14.29%) Manufacturing
Miscellaneous
1 2 (28.57%) Handset
2 1 (14.29%) Fat Client
2 1 (14.29%) Thin Client
2 1 (14.29%) Management Information System
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 7
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Windows XP
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Windows Vista
4 1 (14.29%) Windows 8
4 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (42.86%) Service Delivery
2 2 (28.57%) Security Management
2 2 (28.57%) Software Distribution
2 2 (28.57%) Infrastructure Management
3 1 (14.29%) ERP
3 1 (14.29%) Migration
3 1 (14.29%) Incident Management
3 1 (14.29%) Change Management
Qualifications
1 1 (14.29%) Degree
System Software
1 2 (28.57%) Active Directory
1 2 (28.57%) VMware Infrastructure
1 2 (28.57%) Hyper-V
2 1 (14.29%) XenApp
2 1 (14.29%) XenDesktop
2 1 (14.29%) vSphere
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) VMware
3 1 (14.29%) Cisco
3 1 (14.29%) HP
3 1 (14.29%) Citrix
3 1 (14.29%) Sage