The first table below looks at the demand for the IT Support role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicester region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
IT Support
Rank 59 52 43
Rank change year-on-year
-7 -9
Permanent jobs requiring an IT Support 3 6 1
As % of all permanent IT jobs located in Leicester 0.829% 1.478% 0.351%
As % of the Job Titles category 0.852% 1.535% 0.375%
Number of salaries quoted 2 6 1
Average salary £22,500 £26,750 £18,000
Average salary % change year-on-year
-15.88% +48.61%
UK excluding London average salary £24,000 £24,000 £24,000
All Job Titles
Leicester
Permanent IT job ads with a match in the
Job Titles category
352 391 267
As % of all permanent IT jobs located in Leicester 97.24% 96.31% 93.68%
Number of salaries quoted 309 348 227
Average salary £36,500 £32,500 £33,000
Average salary % change year-on-year
+12.30% -1.51%
90% offered a salary of more than £26,500 £25,000 £21,500
10% offered a salary of more than £50,000 £47,500 £45,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support
Leicestershire

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the Leicester region as a proportion of the total demand within the Job Titles category.

Leicester IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Leicester region.

Leicester IT Support Salary Trend

IT Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Leicester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 20 (100.00%) Microsoft
2 17 (85.00%) Windows
3 15 (75.00%) MCP
3 15 (75.00%) SQL Server
3 15 (75.00%) MS Exchange
3 15 (75.00%) Microsoft Certification
3 15 (75.00%) Windows Server 2008
4 14 (70.00%) Windows XP
5 12 (60.00%) Back Office
5 12 (60.00%) Windows Server 2003
6 11 (55.00%) MCTS
6 11 (55.00%) Windows 7
7 9 (45.00%) Change Control
8 8 (40.00%) Windows Vista
8 8 (40.00%) Active Directory
8 8 (40.00%) SQL
9 7 (35.00%) IIS
9 7 (35.00%) FTP
9 7 (35.00%) SharePoint
9 7 (35.00%) Firewall
10 6 (30.00%) Information Security
10 6 (30.00%) Symantec
10 6 (30.00%) MS Office
10 6 (30.00%) Windows 2000
10 6 (30.00%) Direct Marketing
10 6 (30.00%) Problem Management
10 6 (30.00%) Windows 2000 Server
10 6 (30.00%) Exchange Server 2003
10 6 (30.00%) Marketing
11 5 (25.00%) Degree

IT Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Leicester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (15.00%) .NET
Application Platforms
1 15 (75.00%) MS Exchange
2 7 (35.00%) IIS
2 7 (35.00%) SharePoint
3 6 (30.00%) Exchange Server 2003
4 5 (25.00%) SharePoint 2010
4 5 (25.00%) Exchange Server 2010
5 3 (15.00%) Exchange Server 2007
Applications
1 6 (30.00%) MS Office
Business Applications
1 3 (15.00%) Dynamics CRM
Communications & Networking
1 7 (35.00%) FTP
1 7 (35.00%) Firewall
2 2 (10.00%) VoIP
3 1 (5.000%) TCP/IP
3 1 (5.000%) Internet
Database & Business Intelligence
1 15 (75.00%) SQL Server
2 5 (25.00%) SQL Server 2000
2 5 (25.00%) SQL Server 2012
3 3 (15.00%) SQL Server Integration Services
General
1 12 (60.00%) Back Office
2 6 (30.00%) Marketing
Miscellaneous
1 1 (5.000%) Management Information System
Operating Systems
1 17 (85.00%) Windows
2 15 (75.00%) Windows Server 2008
3 14 (70.00%) Windows XP
4 12 (60.00%) Windows Server 2003
5 11 (55.00%) Windows 7
6 8 (40.00%) Windows Vista
7 6 (30.00%) Windows 2000
7 6 (30.00%) Windows 2000 Server
8 5 (25.00%) Windows Server 2012
9 2 (10.00%) Windows 8
Processes & Methodologies
1 9 (45.00%) Change Control
2 6 (30.00%) Information Security
2 6 (30.00%) Direct Marketing
2 6 (30.00%) Problem Management
3 3 (15.00%) CRM
3 3 (15.00%) Service Management
Programming Languages
1 8 (40.00%) SQL
2 3 (15.00%) C#
Qualifications
1 15 (75.00%) MCP
1 15 (75.00%) Microsoft Certification
2 11 (55.00%) MCTS
3 5 (25.00%) MCITP
3 5 (25.00%) Degree
System Software
1 8 (40.00%) Active Directory
Systems Management
1 5 (25.00%) SCCM
2 1 (5.000%) Norton AntiVirus
2 1 (5.000%) Backup Exec
Vendors
1 20 (100.00%) Microsoft
2 6 (30.00%) Symantec
3 2 (10.00%) Cisco