The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 49 78 54
Rank change year-on-year
+29 -24
Permanent jobs citing ITSM 2 1 4
As % of all permanent IT jobs located in Leicester 0.54% 0.18% 1.25%
As % of the Processes & Methodologies category 0.65% 0.22% 1.49%
Number of salaries quoted 2 0 4
Average salary £43,401 - £33,000
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
308 452 268
As % of all permanent IT jobs located in Leicester 83.47% 83.55% 83.49%
Number of salaries quoted 269 386 239
Average salary £41,750 £38,000 £37,500
Average salary % change year-on-year
+9.86% +1.33%
90% offered a salary of more than £32,500 £28,500 £27,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicester

ITSM
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicester region.

ITSM Salary Trend in Leicester

ITSM
Top 30 Related IT Skills in Leicester

For the 6 months to 27 November 2014, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (100.00%) ITIL
2 4 (80.00%) Service Management
3 3 (60.00%) Project Management
4 2 (40.00%) Service Delivery
4 2 (40.00%) Change Management
4 2 (40.00%) Finance
4 2 (40.00%) Migration
4 2 (40.00%) Business Continuity
4 2 (40.00%) PRINCE2
4 2 (40.00%) Windows
4 2 (40.00%) SQL
4 2 (40.00%) SQL Server
4 2 (40.00%) SAP
4 2 (40.00%) Microsoft
4 2 (40.00%) NetWeaver
4 2 (40.00%) Systems Analysis
4 2 (40.00%) Degree
4 2 (40.00%) System Testing
4 2 (40.00%) Data Migration
4 2 (40.00%) Capacity Management
4 2 (40.00%) Analytical Skills
5 1 (20.00%) Capacity Planning
5 1 (20.00%) ITIL V3
5 1 (20.00%) Continuous Improvement
5 1 (20.00%) Time Management
5 1 (20.00%) Remedy ITSM
5 1 (20.00%) Supplier Management
5 1 (20.00%) Remedy
5 1 (20.00%) SLA
5 1 (20.00%) Process Management

ITSM
Top Related IT Skills in Leicester by Category

For the 6 months to 27 November 2014, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) NetWeaver
Business Applications
1 1 (20.00%) Remedy ITSM
Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 2 (40.00%) Finance
Job Titles
1 1 (20.00%) IT Consultant
1 1 (20.00%) Consultant
1 1 (20.00%) Service Manager
1 1 (20.00%) Services Delivery Consultant
1 1 (20.00%) IT Services Manager
Miscellaneous
1 2 (40.00%) Analytical Skills
2 1 (20.00%) GIS
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Service Management
3 3 (60.00%) Project Management
4 2 (40.00%) Capacity Management
4 2 (40.00%) System Testing
4 2 (40.00%) Data Migration
4 2 (40.00%) PRINCE2
4 2 (40.00%) Service Delivery
4 2 (40.00%) Change Management
4 2 (40.00%) Migration
4 2 (40.00%) Business Continuity
4 2 (40.00%) Systems Analysis
5 1 (20.00%) Supplier Management
5 1 (20.00%) Process Management
5 1 (20.00%) Capacity Planning
5 1 (20.00%) ITIL V3
5 1 (20.00%) Continuous Improvement
5 1 (20.00%) Time Management
Programming Languages
1 2 (40.00%) SQL
Qualifications
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 2 (40.00%) SAP
1 2 (40.00%) Microsoft
2 1 (20.00%) Remedy