The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 56 72 46
Rank change year-on-year
+16 -26
Permanent jobs citing ITSM 2 1 14
As % of all permanent IT jobs located in Leicester 0.50% 0.22% 3.97%
As % of the Processes & Methodologies category 0.57% 0.26% 4.79%
Number of salaries quoted 2 0 14
Average salary £41,700 - £33,479
90% offered a salary of more than £40,340 - £33,000
10% offered a salary of more than £43,060 - £36,000
UK excluding London average salary £37,500 £45,000 £39,469
% change year-on-year
-16.66% +14.01%
ITSM
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
350 384 292
As % of all permanent IT jobs located in Leicester 88.16% 85.33% 82.72%
Number of salaries quoted 299 342 233
Average salary £43,401 £38,000 £37,300
Average salary % change year-on-year
+14.21% +1.87%
90% offered a salary of more than £32,000 £29,500 £27,500
10% offered a salary of more than £57,500 £47,500 £50,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicester

ITSM
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicester region.

ITSM Salary Trend in Leicester

ITSM
Top 30 Related IT Skills in Leicester

For the 6 months to 21 October 2014, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (100.00%) ITIL
2 12 (92.31%) Service Management
3 11 (84.62%) Project Management
3 11 (84.62%) Service Delivery
4 9 (69.23%) Change Management
5 8 (61.54%) SLA
5 8 (61.54%) Continuous Improvement
5 8 (61.54%) Process Management
6 3 (23.08%) Process Improvement
6 3 (23.08%) Degree
6 3 (23.08%) PRINCE2
7 2 (15.38%) Agile Software Development
8 1 (7.69%) Systems Analysis
8 1 (7.69%) Supplier Management
8 1 (7.69%) Remedy ITSM
8 1 (7.69%) System Testing
8 1 (7.69%) Time Management
8 1 (7.69%) Data Migration
8 1 (7.69%) Capacity Planning
8 1 (7.69%) ITIL V3
8 1 (7.69%) Capacity Management
8 1 (7.69%) Analytical Skills
8 1 (7.69%) Windows
8 1 (7.69%) SQL
8 1 (7.69%) SQL Server
8 1 (7.69%) SAP
8 1 (7.69%) Microsoft
8 1 (7.69%) NetWeaver
8 1 (7.69%) Remedy
8 1 (7.69%) Finance

ITSM
Top Related IT Skills in Leicester by Category

For the 6 months to 21 October 2014, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) NetWeaver
Business Applications
1 1 (7.69%) Remedy ITSM
Database & Business Intelligence
1 1 (7.69%) SQL Server
General
1 1 (7.69%) Finance
Job Titles
1 6 (46.15%) Consultant
2 5 (38.46%) Technical Consultant
3 4 (30.77%) Service Manager
4 3 (23.08%) Technical Manager
4 3 (23.08%) Technical Services Manager
5 1 (7.69%) Services Delivery Consultant
5 1 (7.69%) IT Services Manager
5 1 (7.69%) IT Consultant
Miscellaneous
1 1 (7.69%) Analytical Skills
1 1 (7.69%) GIS
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 13 (100.00%) ITIL
2 12 (92.31%) Service Management
3 11 (84.62%) Project Management
3 11 (84.62%) Service Delivery
4 9 (69.23%) Change Management
5 8 (61.54%) Continuous Improvement
5 8 (61.54%) Process Management
6 3 (23.08%) Process Improvement
6 3 (23.08%) PRINCE2
7 2 (15.38%) Agile Software Development
8 1 (7.69%) Systems Analysis
8 1 (7.69%) Supplier Management
8 1 (7.69%) System Testing
8 1 (7.69%) Time Management
8 1 (7.69%) Data Migration
8 1 (7.69%) Capacity Planning
8 1 (7.69%) ITIL V3
8 1 (7.69%) Capacity Management
8 1 (7.69%) Migration
8 1 (7.69%) Business Continuity
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 3 (23.08%) Degree
Quality Assurance & Compliance
1 8 (61.54%) SLA
Vendors
1 1 (7.69%) SAP
1 1 (7.69%) Microsoft
1 1 (7.69%) Remedy
Leicester, United Kingdom
University of Leicester
Salary: £40,847 - £45,954 per year
Posted: 11 days ago