The first table below looks at the demand for ITSM skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicester region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 61 57 37
Rank change year-on-year
-4 -20
Permanent jobs citing ITSM 1 1 7
As % of all permanent IT jobs located in Leicester 0.276% 0.246% 2.456%
As % of the Processes & Methodologies category 0.358% 0.326% 3.665%
Number of salaries quoted 1 1 4
Average salary £45,000 £47,500 £41,479
Average salary % change year-on-year
-5.26% +14.51%
UK excluding London average salary £45,000 £41,153 £40,500
% change year-on-year
+9.34% +1.61%
All Processes & Methodologies
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
279 307 191
As % of all permanent IT jobs located in Leicester 77.07% 75.62% 67.02%
Number of salaries quoted 239 267 167
Average salary £38,000 £35,000 £39,000
Average salary % change year-on-year
+8.57% -10.25%
90% offered a salary of more than £27,500 £25,000 £24,500
10% offered a salary of more than £50,000 £55,000 £45,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Leicestershire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Leicester ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicester region.

Leicester ITSM Salary Trend

ITSM
Top 12 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 2 (100.00%) Service Management
1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) SLA
2 1 (50.00%) ITIL Certification
2 1 (50.00%) Project Management
2 1 (50.00%) Change Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Business Analysis
2 1 (50.00%) Strategic Planning
2 1 (50.00%) Degree
2 1 (50.00%) Continuous Improvement

ITSM
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Job Titles
1 1 (50.00%) Service Manager
1 1 (50.00%) Transition Manager
1 1 (50.00%) Service Transition Manager
Processes & Methodologies
1 2 (100.00%) Service Management
1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) Project Management
2 1 (50.00%) Change Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Business Analysis
2 1 (50.00%) Strategic Planning
2 1 (50.00%) Continuous Improvement
Qualifications
1 1 (50.00%) ITIL Certification
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) SLA