The first table below looks at the demand for ITSM skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicester region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 55 60 67
Rank change year-on-year
+5 +7
Permanent jobs citing ITSM 11 2 1
As % of all permanent IT jobs located in Leicester 2.00% 0.55% 0.22%
As % of the Processes & Methodologies category 2.47% 0.68% 0.28%
Number of salaries quoted 5 2 1
Average salary £40,000 £45,000 £47,500
Average salary % change year-on-year
-11.11% -5.26%
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%
Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
446 294 356
As % of all permanent IT jobs located in Leicester 81.09% 80.99% 76.72%
Number of salaries quoted 383 253 286
Average salary £41,000 £38,000 £37,000
Average salary % change year-on-year
+7.89% +2.70%
90% offered a salary of more than £27,800 £27,500 £27,500
10% offered a salary of more than £60,000 £45,000 £45,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITSM
Leicestershire

ITSM
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicester

ITSM
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicester region.

ITSM Salary Trend in Leicester

ITSM
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing ITSM across the Leicester region over the 3 months to 22 July 2014.

ITSM Salary Histogram in Leicester

ITSM
Top 17 Related IT Skills in Leicester

For the 6 months to 22 July 2014, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (100.00%) ITIL
2 14 (93.33%) Service Delivery
2 14 (93.33%) Service Management
3 13 (86.67%) Project Management
4 8 (53.33%) Change Management
5 7 (46.67%) SLA
5 7 (46.67%) Process Management
5 7 (46.67%) Continuous Improvement
6 6 (40.00%) PRINCE2
6 6 (40.00%) Degree
7 3 (20.00%) Process Improvement
8 1 (6.67%) GIS
8 1 (6.67%) Supplier Management
8 1 (6.67%) Remedy ITSM
8 1 (6.67%) Time Management
8 1 (6.67%) Capacity Planning
8 1 (6.67%) Remedy

ITSM
Top Related IT Skills in Leicester by Category

For the 6 months to 22 July 2014, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 1 (6.67%) Remedy ITSM
Job Titles
1 6 (40.00%) Consultant
2 5 (33.33%) Technical Consultant
3 3 (20.00%) Service Manager
3 3 (20.00%) Technical Manager
3 3 (20.00%) Technical Services Manager
4 1 (6.67%) Services Delivery Consultant
4 1 (6.67%) IT Consultant
Miscellaneous
1 1 (6.67%) GIS
Processes & Methodologies
1 15 (100.00%) ITIL
2 14 (93.33%) Service Delivery
2 14 (93.33%) Service Management
3 13 (86.67%) Project Management
4 8 (53.33%) Change Management
5 7 (46.67%) Process Management
5 7 (46.67%) Continuous Improvement
6 6 (40.00%) PRINCE2
7 3 (20.00%) Process Improvement
8 1 (6.67%) Supplier Management
8 1 (6.67%) Time Management
8 1 (6.67%) Capacity Planning
Qualifications
1 6 (40.00%) Degree
Quality Assurance & Compliance
1 7 (46.67%) SLA
Vendors
1 1 (6.67%) Remedy