The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 54 71 -
Rank change year-on-year
+17 -
Permanent jobs citing ITSM 8 5 0
As % of all permanent IT jobs located in Leicester 1.85% 0.86% -
As % of the Processes & Methodologies category 2.43% 1.01% -
Number of salaries quoted 4 5 0
Average salary £45,000 £70,000 -
Average salary % change year-on-year
-35.71% -
UK excluding London average salary £44,500 £50,000 £47,500
% change year-on-year
-11.00% +5.26%
ITSM
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
329 493 342
As % of all permanent IT jobs located in Leicester 76.16% 84.85% 77.03%
Number of salaries quoted 265 399 294
Average salary £40,000 £39,000 £38,097
Average salary % change year-on-year
+2.56% +2.37%
90% offered a salary of more than £26,850 £28,500 £26,500
10% offered a salary of more than £55,000 £45,000 £50,776
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicester

ITSM
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicester region.

ITSM Salary Trend in Leicester

ITSM
Top 12 Related IT Skills in Leicester

For the 6 months to 24 April 2015, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 5 (50.00%) SLA
4 4 (40.00%) People Management
4 4 (40.00%) Strategic Planning
4 4 (40.00%) ITIL V3
4 4 (40.00%) Continuous Improvement
4 4 (40.00%) Project Management
4 4 (40.00%) Quality Management
4 4 (40.00%) Service Delivery
4 4 (40.00%) Finance
5 1 (10.00%) Supplier Management

ITSM
Top Related IT Skills in Leicester by Category

For the 6 months to 24 April 2015, IT jobs across the Leicester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 4 (40.00%) Finance
Job Titles
1 9 (90.00%) Service Manager
2 5 (50.00%) Transition Manager
2 5 (50.00%) Service Transition Manager
2 5 (50.00%) Service Design Manager
3 4 (40.00%) Technical Manager
3 4 (40.00%) Technical Services Manager
4 1 (10.00%) Performance Manager
Processes & Methodologies
1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 4 (40.00%) Project Management
3 4 (40.00%) Quality Management
3 4 (40.00%) Service Delivery
3 4 (40.00%) Strategic Planning
3 4 (40.00%) ITIL V3
3 4 (40.00%) Continuous Improvement
3 4 (40.00%) People Management
4 1 (10.00%) Supplier Management
Quality Assurance & Compliance
1 5 (50.00%) SLA