The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 56 - 62
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 1 0 4
As % of all permanent IT jobs located in Leicester 0.21% - 0.89%
As % of the Job Titles category 0.22% - 0.92%
Number of salaries quoted 1 0 4
Average salary £40,000 - £33,479
UK excluding London average salary £37,500 £37,500 £37,000
% change year-on-year
- +1.35%
Service Desk Manager
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
457 368 437
As % of all permanent IT jobs located in Leicester 97.65% 97.61% 97.11%
Number of salaries quoted 396 336 345
Average salary £40,000 £35,000 £33,500
Average salary % change year-on-year
+14.28% +4.47%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £52,250 £45,000 £47,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Manager
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leicester

Service Desk Manager
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leicester region.

Service Desk Manager Salary Trend in Leicester

Service Desk Manager
Top 14 Related IT Skills in Leicester

For the 6 months to 1 September 2014, IT jobs across the Leicester region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 5 (100.00%) ITIL
1 5 (100.00%) ITIL Certification
2 4 (80.00%) Finance
2 4 (80.00%) Business Intelligence
3 3 (60.00%) SLA
4 2 (40.00%) IBM
4 2 (40.00%) Management Information System
4 2 (40.00%) Mainframe
4 2 (40.00%) Banking
4 2 (40.00%) Incident Management
4 2 (40.00%) Problem Management
4 2 (40.00%) IBM Mainframe
4 2 (40.00%) Service Desk Management
5 1 (20.00%) Service Delivery

Service Desk Manager
Top Related IT Skills in Leicester by Category

For the 6 months to 1 September 2014, IT jobs across the Leicester region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

General
1 4 (80.00%) Finance
2 2 (40.00%) Banking
Miscellaneous
1 2 (40.00%) Mainframe
1 2 (40.00%) Management Information System
1 2 (40.00%) IBM Mainframe
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Business Intelligence
3 2 (40.00%) Incident Management
3 2 (40.00%) Problem Management
3 2 (40.00%) Service Desk Management
4 1 (20.00%) Service Delivery
Qualifications
1 5 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
Vendors
1 2 (40.00%) IBM