The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 54 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 3 0 0
As % of all permanent IT jobs located in Leicester 0.70% - -
As % of the Job Titles category 0.71% - -
Number of salaries quoted 3 0 0
Average salary £32,500 - -
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
422 562 432
As % of all permanent IT jobs located in Leicester 98.14% 95.90% 97.74%
Number of salaries quoted 358 467 382
Average salary £40,000 £38,000 £34,650
Average salary % change year-on-year
+5.26% +9.66%
90% offered a salary of more than £27,500 £26,250 £26,500
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Leicester

Technical Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Leicester region.

Technical Support Salary Trend in Leicester

Technical Support
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Technical Support across the Leicester region over the 3 months to 31 March 2015.

Technical Support Salary Histogram in Leicester

Technical Support
Top 30 Related IT Skills in Leicester

For the 6 months to 31 March 2015, IT jobs across the Leicester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (33.33%) Firewall
1 2 (33.33%) VMware
1 2 (33.33%) Windows
1 2 (33.33%) Linux
1 2 (33.33%) MS Exchange
1 2 (33.33%) LAN
1 2 (33.33%) WAN
1 2 (33.33%) TCP/IP
1 2 (33.33%) Active Directory
1 2 (33.33%) DNS
1 2 (33.33%) Project Management
1 2 (33.33%) Performance Management
1 2 (33.33%) VMware Infrastructure
1 2 (33.33%) Unified Communications
1 2 (33.33%) Application Performance Management
2 1 (16.67%) Exchange Server 2010
2 1 (16.67%) SQL Server 2012
2 1 (16.67%) Line Management
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) SQL Server 2008
2 1 (16.67%) Hyper-V
2 1 (16.67%) Windows 7
2 1 (16.67%) Bourne shell
2 1 (16.67%) Bash Shell
2 1 (16.67%) SLA
2 1 (16.67%) Cisco
2 1 (16.67%) SAN
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Internet
2 1 (16.67%) Shell Script

Technical Support
Top Related IT Skills in Leicester by Category

For the 6 months to 31 March 2015, IT jobs across the Leicester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) MS Exchange
2 1 (16.67%) Exchange Server 2010
Communications & Networking
1 2 (33.33%) LAN
1 2 (33.33%) WAN
1 2 (33.33%) TCP/IP
1 2 (33.33%) DNS
1 2 (33.33%) Firewall
1 2 (33.33%) Unified Communications
2 1 (16.67%) SAN
2 1 (16.67%) Internet
2 1 (16.67%) VPN
Database & Business Intelligence
1 1 (16.67%) MySQL
1 1 (16.67%) SQL Server
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) SQL Server 2012
General
1 1 (16.67%) Finance
1 1 (16.67%) Billing
Libraries, Frameworks & Software Standards
1 1 (16.67%) LAMP
Miscellaneous
1 1 (16.67%) Clustering
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Linux
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows 7
2 1 (16.67%) UNIX
Processes & Methodologies
1 2 (33.33%) Project Management
1 2 (33.33%) Performance Management
1 2 (33.33%) Application Performance Management
2 1 (16.67%) Line Management
2 1 (16.67%) Service Delivery
2 1 (16.67%) SEO
2 1 (16.67%) Business Continuity
2 1 (16.67%) Network Load Balancing
Programming Languages
1 1 (16.67%) Perl
1 1 (16.67%) SQL
1 1 (16.67%) Shell Script
1 1 (16.67%) Korn
1 1 (16.67%) Bourne shell
1 1 (16.67%) Bash Shell
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) VMware Infrastructure
2 1 (16.67%) Hyper-V
Systems Management
1 1 (16.67%) Nagios
Vendors
1 2 (33.33%) VMware
2 1 (16.67%) Cisco