The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Desk Manager
Rank 70 71 -
Rank change year-on-year
+1 -
Permanent jobs requiring a Service Desk Manager 9 2 0
As % of all permanent IT jobs located in Leicestershire 1.312% 0.287% -
As % of the Job Titles category 1.357% 0.303% -
Number of salaries quoted 9 2 0
Average salary £34,000 £33,500 -
Average salary % change year-on-year
+1.49% -
UK excluding London average salary £41,250 £38,750 £37,000
% change year-on-year
+6.45% +4.72%
All Job Titles
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
663 661 491
As % of all permanent IT jobs located in Leicestershire 96.65% 94.70% 92.47%
Number of salaries quoted 583 580 435
Average salary £37,500 £33,500 £32,500
Average salary % change year-on-year
+11.94% +3.07%
90% offered a salary of more than £26,500 £24,500 £21,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Manager
East Midlands

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Leicestershire Service Desk Manager Jobs Demand Trend

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leicestershire region.

Leicestershire Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the Leicestershire region over the 3 months to 23 May 2013.

Leicestershire Service Desk Manager Salary Histogram

Service Desk Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Leicestershire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leicester -7 7 £32,500 +1.56%
Service Desk Manager
East Midlands

Service Desk Manager
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Leicestershire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 9 (100.00%) ITIL
2 6 (66.67%) SLA
3 5 (55.56%) Incident Management
4 4 (44.44%) Service Delivery
5 3 (33.33%) Windows
5 3 (33.33%) Retail
5 3 (33.33%) Microsoft
6 2 (22.22%) Symantec
6 2 (22.22%) Sophos
6 2 (22.22%) HTML
6 2 (22.22%) Java
6 2 (22.22%) SQL
6 2 (22.22%) VBScript
6 2 (22.22%) VB
6 2 (22.22%) SAP
6 2 (22.22%) XML
6 2 (22.22%) SharePoint
6 2 (22.22%) MS Exchange
6 2 (22.22%) LAN
6 2 (22.22%) WAN
6 2 (22.22%) Service Management
6 2 (22.22%) SAP Retail
6 2 (22.22%) Exchange Server 2007
6 2 (22.22%) SCCM
6 2 (22.22%) Change Management
6 2 (22.22%) Wireless
6 2 (22.22%) Retail-J
7 1 (11.11%) Stakeholder Management
7 1 (11.11%) E-Learning
7 1 (11.11%) MS Excel

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Leicestershire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (22.22%) HTML
1 2 (22.22%) XML
Application Platforms
1 2 (22.22%) SharePoint
1 2 (22.22%) MS Exchange
1 2 (22.22%) Exchange Server 2007
Applications
1 1 (11.11%) MS Excel
Business Applications
1 2 (22.22%) SAP Retail
1 2 (22.22%) Retail-J
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
1 2 (22.22%) Wireless
2 1 (11.11%) TCP/IP
General
1 3 (33.33%) Retail
Miscellaneous
1 1 (11.11%) E-Learning
1 1 (11.11%) Blackberry
Operating Systems
1 3 (33.33%) Windows
Processes & Methodologies
1 9 (100.00%) ITIL
2 5 (55.56%) Incident Management
3 4 (44.44%) Service Delivery
4 2 (22.22%) Service Management
4 2 (22.22%) Change Management
5 1 (11.11%) Stakeholder Management
5 1 (11.11%) Data Protection
5 1 (11.11%) Stakeholder Engagement
5 1 (11.11%) Continuous Improvement
Programming Languages
1 2 (22.22%) Java
1 2 (22.22%) SQL
1 2 (22.22%) VBScript
1 2 (22.22%) VB
Qualifications
1 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 6 (66.67%) SLA
System Software
1 1 (11.11%) Active Directory
Systems Management
1 2 (22.22%) SCCM
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) Symantec
2 2 (22.22%) Sophos
2 2 (22.22%) SAP