The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank - - 74
Permanent jobs requiring a Service Desk Manager 0 0 1
As % of all permanent IT jobs located in Leicestershire - - 0.15%
As % of the Job Titles category - - 0.16%
Number of salaries quoted 0 0 1
Average salary - - £35,500
UK excluding London average salary £39,500 £38,000 £38,500
% change year-on-year
+3.94% -1.29%
Service Desk Manager
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
775 757 644
As % of all permanent IT jobs located in Leicestershire 98.23% 96.43% 98.17%
Number of salaries quoted 640 678 548
Average salary £38,000 £37,500 £35,750
Average salary % change year-on-year
+1.33% +4.89%
90% offered a salary of more than £26,000 £26,500 £21,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leicestershire

Service Desk Manager
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leicestershire region.

Service Desk Manager Salary Trend in Leicestershire

Service Desk Manager
Top 14 Related IT Skills in Leicestershire

For the 6 months to 20 October 2014, IT jobs across the Leicestershire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 4 (100.00%) Finance
1 4 (100.00%) ITIL
1 4 (100.00%) Business Intelligence
1 4 (100.00%) ITIL Certification
2 2 (50.00%) Mainframe
2 2 (50.00%) Management Information System
2 2 (50.00%) SLA
2 2 (50.00%) IBM
2 2 (50.00%) Banking
2 2 (50.00%) Incident Management
2 2 (50.00%) Problem Management
2 2 (50.00%) IBM Mainframe
2 2 (50.00%) Service Desk Management
2 2 (50.00%) People Management

Service Desk Manager
Top Related IT Skills in Leicestershire by Category

For the 6 months to 20 October 2014, IT jobs across the Leicestershire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

General
1 4 (100.00%) Finance
2 2 (50.00%) Banking
Miscellaneous
1 2 (50.00%) Mainframe
1 2 (50.00%) Management Information System
1 2 (50.00%) IBM Mainframe
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Business Intelligence
2 2 (50.00%) Incident Management
2 2 (50.00%) Problem Management
2 2 (50.00%) Service Desk Management
2 2 (50.00%) People Management
Qualifications
1 4 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (50.00%) SLA
Vendors
1 2 (50.00%) IBM