The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank - - 77
Permanent jobs requiring a Service Desk Manager 0 0 4
As % of all permanent IT jobs located in Leicestershire - - 0.55%
As % of the Job Titles category - - 0.57%
Number of salaries quoted 0 0 4
Average salary - - £33,479
UK excluding London average salary £37,500 £37,500 £37,500
Service Desk Manager
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
766 679 707
As % of all permanent IT jobs located in Leicestershire 97.95% 96.45% 97.92%
Number of salaries quoted 665 616 588
Average salary £37,750 £37,500 £36,000
Average salary % change year-on-year
+0.66% +4.16%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leicestershire

Service Desk Manager
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leicestershire region.

Service Desk Manager Salary Trend in Leicestershire

Service Desk Manager
Top 19 Related IT Skills in Leicestershire

For the 6 months to 17 September 2014, IT jobs across the Leicestershire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 6 (100.00%) ITIL
1 6 (100.00%) ITIL Certification
2 4 (66.67%) Business Intelligence
2 4 (66.67%) Finance
3 3 (50.00%) SLA
3 3 (50.00%) Problem Management
4 2 (33.33%) IBM
4 2 (33.33%) Mainframe
4 2 (33.33%) Management Information System
4 2 (33.33%) Banking
4 2 (33.33%) Incident Management
4 2 (33.33%) IBM Mainframe
4 2 (33.33%) Service Desk Management
4 2 (33.33%) People Management
5 1 (16.67%) Remedy
5 1 (16.67%) Service Delivery
5 1 (16.67%) ITSM
5 1 (16.67%) Remedy ITSM
5 1 (16.67%) Mentoring

Service Desk Manager
Top Related IT Skills in Leicestershire by Category

For the 6 months to 17 September 2014, IT jobs across the Leicestershire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Business Applications
1 1 (16.67%) Remedy ITSM
General
1 4 (66.67%) Finance
2 2 (33.33%) Banking
Miscellaneous
1 2 (33.33%) Mainframe
1 2 (33.33%) Management Information System
1 2 (33.33%) IBM Mainframe
Processes & Methodologies
1 6 (100.00%) ITIL
2 4 (66.67%) Business Intelligence
3 3 (50.00%) Problem Management
4 2 (33.33%) Service Desk Management
4 2 (33.33%) Incident Management
4 2 (33.33%) People Management
5 1 (16.67%) Mentoring
5 1 (16.67%) Service Delivery
5 1 (16.67%) ITSM
Qualifications
1 6 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (50.00%) SLA
Vendors
1 2 (33.33%) IBM
2 1 (16.67%) Remedy