The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Letchworth region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank - 18 -
Permanent jobs requiring a Technical Support 0 1 0
As % of all permanent IT jobs located in Letchworth - 1.64% -
As % of the Job Titles category - 1.64% -
Number of salaries quoted 0 1 0
Average salary - £22,500 -
UK excluding London average salary £30,000 £31,000 £28,500
% change year-on-year
-3.22% +8.77%
Technical Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Letchworth region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Letchworth
Permanent IT job ads with a match in the
Job Titles category
40 61 59
As % of all permanent IT jobs located in Letchworth 93.02% 100.00% 100.00%
Number of salaries quoted 39 55 56
Average salary £35,500 £22,500 £35,000
Average salary % change year-on-year
+57.77% -35.71%
90% offered a salary of more than £25,500 £16,500 £22,500
10% offered a salary of more than £45,000 £47,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Letchworth

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Letchworth region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Letchworth

Technical Support
Salary Trend in Letchworth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Letchworth region.

Technical Support Salary Trend in Letchworth

Technical Support
Top 19 Related IT Skills in Letchworth

For the 6 months to 28 November 2014, IT jobs across the Letchworth region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (87.50%) Windows
2 6 (75.00%) MS Office
2 6 (75.00%) MS Exchange
2 6 (75.00%) TCP/IP
2 6 (75.00%) Microsoft
2 6 (75.00%) Active Directory
3 2 (25.00%) Oracle
3 2 (25.00%) Oracle Database
4 1 (12.50%) Oracle Cash Management
4 1 (12.50%) SQL
4 1 (12.50%) SAP
4 1 (12.50%) UNIX
4 1 (12.50%) Agresso
4 1 (12.50%) Sage
4 1 (12.50%) General Ledger
4 1 (12.50%) Oracle General Ledger
4 1 (12.50%) Cash Management
4 1 (12.50%) Finance
4 1 (12.50%) Oracle Financials

Technical Support
Top Related IT Skills in Letchworth by Category

For the 6 months to 28 November 2014, IT jobs across the Letchworth region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (75.00%) MS Exchange
Applications
1 6 (75.00%) MS Office
Business Applications
1 1 (12.50%) Oracle Financials
1 1 (12.50%) Agresso
1 1 (12.50%) Oracle General Ledger
1 1 (12.50%) Oracle Cash Management
Communications & Networking
1 6 (75.00%) TCP/IP
Database & Business Intelligence
1 2 (25.00%) Oracle Database
General
1 1 (12.50%) Finance
1 1 (12.50%) General Ledger
Operating Systems
1 7 (87.50%) Windows
2 1 (12.50%) UNIX
Processes & Methodologies
1 1 (12.50%) Cash Management
Programming Languages
1 1 (12.50%) SQL
System Software
1 6 (75.00%) Active Directory
Vendors
1 6 (75.00%) Microsoft
2 2 (25.00%) Oracle
3 1 (12.50%) SAP
3 1 (12.50%) Sage