The table below looks at the statistics for CRM skills in IT jobs advertised for the Lichfield region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 6 8 11
Rank change year-on-year
+2 +3
Permanent jobs citing CRM 12 3 3
As % of all permanent IT jobs located in Lichfield 20.69% 9.68% 8.33%
As % of the Processes & Methodologies category 25.53% 11.11% 17.65%
Number of salaries quoted 11 3 3
Average salary £32,500 £42,500 £31,000
Average salary % change year-on-year
-23.52% +37.09%
90% offered a salary of more than £21,500 £42,500 £26,600
10% offered a salary of more than £42,500 £46,500 £32,600
UK excluding London average salary £42,500 £43,500 £40,000
% change year-on-year
-2.29% +8.75%
CRM
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Lichfield region.

Processes & Methodologies Category
Lichfield
Permanent IT job ads with a match in the
Processes & Methodologies category
47 27 17
As % of all permanent IT jobs located in Lichfield 81.03% 87.10% 47.22%
Number of salaries quoted 44 23 17
Average salary £42,500 £42,500 £30,000
Average salary % change year-on-year
- +41.66%
90% offered a salary of more than £24,500 £25,000 £23,250
10% offered a salary of more than £47,500 £33,000 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Lichfield

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Lichfield region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Lichfield

CRM
Salary Trend in Lichfield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Lichfield region.

CRM Salary Trend in Lichfield

CRM
Salary Histogram in Lichfield

This chart provides a salary histogram for IT jobs citing CRM across the Lichfield region over the 3 months to 24 December 2014.

CRM Salary Histogram in Lichfield

CRM
Top 30 Related IT Skills in Lichfield

For the 6 months to 24 December 2014, IT jobs across the Lichfield region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 13 (76.47%) Finance
2 11 (64.71%) Dynamics CRM
3 8 (47.06%) Business Analysis
4 7 (41.18%) Microsoft
5 6 (35.29%) SQL
6 5 (29.41%) .NET
6 5 (29.41%) Project Management
7 4 (23.53%) SQL Server
7 4 (23.53%) Data Warehouse
7 4 (23.53%) Data Modelling
7 4 (23.53%) Data Security
7 4 (23.53%) Migration
7 4 (23.53%) Data Migration
7 4 (23.53%) Business Transformation
8 3 (17.65%) C#
8 3 (17.65%) IIS
8 3 (17.65%) Windows
8 3 (17.65%) SharePoint
8 3 (17.65%) Change Management
8 3 (17.65%) ISO/IEC 27001
8 3 (17.65%) Test Scripting
9 2 (11.76%) VB
9 2 (11.76%) Oracle
9 2 (11.76%) Visual Studio
9 2 (11.76%) MS Excel
9 2 (11.76%) ISEB
9 2 (11.76%) Stakeholder Management
9 2 (11.76%) Marketing
9 2 (11.76%) User Acceptance Testing
9 2 (11.76%) Time Management

CRM
Top Related IT Skills in Lichfield by Category

For the 6 months to 24 December 2014, IT jobs across the Lichfield region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) IIS
1 3 (17.65%) SharePoint
2 1 (5.88%) SAS
2 1 (5.88%) Oracle Workflow
Applications
1 2 (11.76%) MS Excel
2 1 (5.88%) MS Project
Business Applications
1 11 (64.71%) Dynamics CRM
Communications & Networking
1 1 (5.88%) Internet
Database & Business Intelligence
1 4 (23.53%) SQL Server
1 4 (23.53%) Data Warehouse
Development Applications
1 2 (11.76%) Visual Studio
2 1 (5.88%) MSTest
General
1 13 (76.47%) Finance
2 2 (11.76%) Marketing
3 1 (5.88%) Telecoms
3 1 (5.88%) Banking
Job Titles
1 14 (82.35%) Analyst
2 8 (47.06%) Business Analyst
3 3 (17.65%) Test Analyst
3 3 (17.65%) Senior Business Analyst
3 3 (17.65%) Senior Analyst
4 2 (11.76%) Support Analyst
4 2 (11.76%) Applications Support
4 2 (11.76%) CRM Analyst
4 2 (11.76%) Financial Business Analyst
4 2 (11.76%) CRM Business Analyst
5 1 (5.88%) Customer Analyst
5 1 (5.88%) Financial Services Business Analyst
5 1 (5.88%) Insurance Business Analyst
5 1 (5.88%) Insight Analyst
5 1 (5.88%) Customer Insight Analyst
5 1 (5.88%) Applications Support Analyst
5 1 (5.88%) Test Engineer
5 1 (5.88%) Team Leader
5 1 (5.88%) Support Team Leader
Libraries, Frameworks & Software Standards
1 5 (29.41%) .NET
2 1 (5.88%) WinForms
Miscellaneous
1 2 (11.76%) Analytical Skills
2 1 (5.88%) Management Information System
2 1 (5.88%) Data Integration
Operating Systems
1 3 (17.65%) Windows
Processes & Methodologies
1 8 (47.06%) Business Analysis
2 5 (29.41%) Project Management
3 4 (23.53%) Data Modelling
3 4 (23.53%) Data Security
3 4 (23.53%) Migration
3 4 (23.53%) Data Migration
3 4 (23.53%) Business Transformation
4 3 (17.65%) Test Scripting
4 3 (17.65%) Change Management
5 2 (11.76%) Stakeholder Management
5 2 (11.76%) User Acceptance Testing
5 2 (11.76%) Time Management
5 2 (11.76%) Test Planning
6 1 (5.88%) UML
6 1 (5.88%) Test Management
6 1 (5.88%) Business Development
6 1 (5.88%) Test Automation
6 1 (5.88%) Test Strategy
6 1 (5.88%) Customer Insight
6 1 (5.88%) Data Analysis
Programming Languages
1 6 (35.29%) SQL
2 3 (17.65%) C#
3 2 (11.76%) VB
Qualifications
1 2 (11.76%) ISEB
2 1 (5.88%) MBA
2 1 (5.88%) ISTQB
2 1 (5.88%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 3 (17.65%) ISO/IEC 27001
2 1 (5.88%) QA
Vendors
1 7 (41.18%) Microsoft
2 2 (11.76%) Oracle
3 1 (5.88%) SAP
3 1 (5.88%) Salesforce.com