The table below looks at the statistics for CRM skills in IT jobs advertised for the Lichfield region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 6 10 18
Rank change year-on-year
+4 +8
Permanent jobs citing CRM 15 4 1
As % of all permanent IT jobs located in Lichfield 23.44% 12.12% 3.45%
As % of the Processes & Methodologies category 28.30% 16.00% 5.56%
Number of salaries quoted 14 4 1
Average salary £36,250 £45,000 £33,000
Average salary % change year-on-year
-19.44% +36.36%
UK excluding London average salary £43,500 £45,000 £42,500
% change year-on-year
-3.33% +5.88%
CRM
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Lichfield region.

Processes & Methodologies Category
Lichfield
Permanent IT job ads with a match in the
Processes & Methodologies category
53 25 18
As % of all permanent IT jobs located in Lichfield 82.81% 75.76% 62.07%
Number of salaries quoted 52 24 18
Average salary £38,500 £42,500 £30,000
Average salary % change year-on-year
-9.41% +41.66%
90% offered a salary of more than £21,500 £25,000 £27,500
10% offered a salary of more than £51,500 £33,000 £47,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Lichfield

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Lichfield region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Lichfield

CRM
Salary Trend in Lichfield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Lichfield region.

CRM Salary Trend in Lichfield

CRM
Salary Histogram in Lichfield

This chart provides a salary histogram for IT jobs citing CRM across the Lichfield region over the 3 months to 26 January 2015.

CRM Salary Histogram in Lichfield

CRM
Top 30 Related IT Skills in Lichfield

For the 6 months to 26 January 2015, IT jobs across the Lichfield region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 16 (72.73%) Finance
2 14 (63.64%) Dynamics CRM
3 10 (45.45%) Business Analysis
4 9 (40.91%) Microsoft
5 7 (31.82%) SQL
6 6 (27.27%) .NET
6 6 (27.27%) Data Warehouse
6 6 (27.27%) Project Management
7 5 (22.73%) SQL Server
8 4 (18.18%) IIS
8 4 (18.18%) Data Modelling
8 4 (18.18%) Windows
8 4 (18.18%) MS Excel
8 4 (18.18%) SharePoint
8 4 (18.18%) C#
8 4 (18.18%) Change Management
8 4 (18.18%) Data Security
8 4 (18.18%) Marketing
8 4 (18.18%) Data Migration
8 4 (18.18%) Migration
8 4 (18.18%) Analytical Skills
8 4 (18.18%) Business Transformation
9 3 (13.64%) Test Scripting
9 3 (13.64%) Time Management
9 3 (13.64%) Stakeholder Management
9 3 (13.64%) ISO/IEC 27001
9 3 (13.64%) Management Information System
9 3 (13.64%) VB
10 2 (9.09%) Oracle
10 2 (9.09%) Visual Studio

CRM
Top Related IT Skills in Lichfield by Category

For the 6 months to 26 January 2015, IT jobs across the Lichfield region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) IIS
1 4 (18.18%) SharePoint
2 1 (4.55%) SAS
2 1 (4.55%) Oracle Workflow
Applications
1 4 (18.18%) MS Excel
2 1 (4.55%) MS Project
Business Applications
1 14 (63.64%) Dynamics CRM
Communications & Networking
1 1 (4.55%) Internet
Database & Business Intelligence
1 6 (27.27%) Data Warehouse
2 5 (22.73%) SQL Server
Development Applications
1 2 (9.09%) Visual Studio
2 1 (4.55%) MSTest
General
1 16 (72.73%) Finance
2 4 (18.18%) Marketing
3 1 (4.55%) Telecoms
3 1 (4.55%) Banking
Job Titles
1 17 (77.27%) Analyst
2 10 (45.45%) Business Analyst
3 3 (13.64%) Test Analyst
3 3 (13.64%) Support Analyst
3 3 (13.64%) Applications Support
3 3 (13.64%) Senior Business Analyst
3 3 (13.64%) Senior Analyst
4 2 (9.09%) Applications Support Analyst
4 2 (9.09%) Programme Manager
4 2 (9.09%) Financial Business Analyst
4 2 (9.09%) CRM Analyst
4 2 (9.09%) CRM Business Analyst
5 1 (4.55%) Customer Analyst
5 1 (4.55%) Financial Services Business Analyst
5 1 (4.55%) Insight Analyst
5 1 (4.55%) Customer Insight Analyst
5 1 (4.55%) Transformation Programme Manager
5 1 (4.55%) Insurance Business Analyst
5 1 (4.55%) Test Engineer
5 1 (4.55%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (27.27%) .NET
2 1 (4.55%) WinForms
Miscellaneous
1 4 (18.18%) Analytical Skills
2 3 (13.64%) Management Information System
3 1 (4.55%) Data Integration
Operating Systems
1 4 (18.18%) Windows
Processes & Methodologies
1 10 (45.45%) Business Analysis
2 6 (27.27%) Project Management
3 4 (18.18%) Change Management
3 4 (18.18%) Data Security
3 4 (18.18%) Data Modelling
3 4 (18.18%) Migration
3 4 (18.18%) Data Migration
3 4 (18.18%) Business Transformation
4 3 (13.64%) Test Scripting
4 3 (13.64%) Time Management
4 3 (13.64%) Stakeholder Management
5 2 (9.09%) Programme Management
5 2 (9.09%) User Acceptance Testing
5 2 (9.09%) Workflow
5 2 (9.09%) Test Planning
6 1 (4.55%) Test Automation
6 1 (4.55%) Continuous Improvement
6 1 (4.55%) Test Strategy
6 1 (4.55%) Customer Insight
6 1 (4.55%) Business Intelligence
Programming Languages
1 7 (31.82%) SQL
2 4 (18.18%) C#
3 3 (13.64%) VB
Qualifications
1 2 (9.09%) ISEB
2 1 (4.55%) MBA
2 1 (4.55%) ISTQB
2 1 (4.55%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 3 (13.64%) ISO/IEC 27001
2 1 (4.55%) QA
Vendors
1 9 (40.91%) Microsoft
2 2 (9.09%) Oracle
3 1 (4.55%) SAP
3 1 (4.55%) Salesforce.com