The table below looks at the statistics for ITSM skills in IT jobs advertised for the Lichfield region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 16 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 4 0 0
As % of all permanent IT jobs located in Lichfield 5.80% - -
As % of the Processes & Methodologies category 5.80% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Lichfield region.

Processes & Methodologies Category
Lichfield
Permanent IT job ads with a match in the
Processes & Methodologies category
69 32 27
As % of all permanent IT jobs located in Lichfield 100.00% 71.11% 90.00%
Number of salaries quoted 56 23 26
Average salary £45,000 £37,500 £35,000
Average salary % change year-on-year
+20.00% +7.14%
90% offered a salary of more than £32,500 £30,000 £22,700
10% offered a salary of more than £60,000 £47,500 £37,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in Lichfield

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Lichfield region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Lichfield

ITSM
Top 30 Related IT Skills in Lichfield

For the 6 months to 31 July 2015, IT jobs across the Lichfield region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) Service Delivery
2 3 (75.00%) Degree
2 3 (75.00%) ITIL
2 3 (75.00%) Service Management
3 1 (25.00%) ATM
3 1 (25.00%) LAN
3 1 (25.00%) VoIP
3 1 (25.00%) WAN
3 1 (25.00%) SMTP
3 1 (25.00%) DHCP
3 1 (25.00%) Ethernet
3 1 (25.00%) SNMP
3 1 (25.00%) TCP/IP
3 1 (25.00%) DNS
3 1 (25.00%) SLA
3 1 (25.00%) Cisco
3 1 (25.00%) CCNP
3 1 (25.00%) CiscoWorks
3 1 (25.00%) Cisco Certification
3 1 (25.00%) Juniper
3 1 (25.00%) CheckPoint
3 1 (25.00%) Internet
3 1 (25.00%) OSPF
3 1 (25.00%) BGP
3 1 (25.00%) EIGRP
3 1 (25.00%) French Language
3 1 (25.00%) German Language
3 1 (25.00%) Cisco IOS
3 1 (25.00%) Cisco PIX
3 1 (25.00%) Time Management

ITSM
Top Related IT Skills in Lichfield by Category

For the 6 months to 31 July 2015, IT jobs across the Lichfield region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (25.00%) ATM
1 1 (25.00%) LAN
1 1 (25.00%) VoIP
1 1 (25.00%) WAN
1 1 (25.00%) SMTP
1 1 (25.00%) DHCP
1 1 (25.00%) Ethernet
1 1 (25.00%) SNMP
1 1 (25.00%) TCP/IP
1 1 (25.00%) DNS
1 1 (25.00%) Internet
1 1 (25.00%) OSPF
1 1 (25.00%) BGP
1 1 (25.00%) EIGRP
1 1 (25.00%) Frame Relay
1 1 (25.00%) Cisco IOS
1 1 (25.00%) Cisco PIX
1 1 (25.00%) Cisco ASA
1 1 (25.00%) Cisco Nexus
General
1 1 (25.00%) French Language
1 1 (25.00%) German Language
Job Titles
1 4 (100.00%) Technical Support
2 3 (75.00%) Head of IT
2 3 (75.00%) Head of Managed Services
3 1 (25.00%) Support Engineer
3 1 (25.00%) Technical Support Engineer
3 1 (25.00%) Technical Engineer
Processes & Methodologies
1 4 (100.00%) Service Delivery
2 3 (75.00%) ITIL
2 3 (75.00%) Service Management
3 1 (25.00%) Time Management
Qualifications
1 3 (75.00%) Degree
2 1 (25.00%) CCNP
2 1 (25.00%) Cisco Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
Systems Management
1 1 (25.00%) CiscoWorks
Vendors
1 1 (25.00%) Cisco
1 1 (25.00%) Juniper
1 1 (25.00%) CheckPoint
1 1 (25.00%) Blue Coat
1 1 (25.00%) Riverbed
1 1 (25.00%) F5