The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 56 53 63
Rank change year-on-year
-3 +10
Permanent jobs requiring a 3rd Line Support 1 2 7
As % of all permanent IT jobs located in Liverpool 0.24% 0.48% 1.37%
As % of the Job Titles category 0.24% 0.49% 1.41%
Number of salaries quoted 0 2 7
Average salary - £32,000 £33,000
Average salary % change year-on-year
- -3.03%
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
412 407 497
As % of all permanent IT jobs located in Liverpool 97.17% 97.37% 97.45%
Number of salaries quoted 322 351 430
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £26,250
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Liverpool

3rd Line Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Liverpool region.

3rd Line Support Salary Trend in Liverpool

3rd Line Support
Top 30 Related IT Skills in Liverpool

For the 6 months to 14 February 2016, IT jobs across the Liverpool region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 14 (87.50%) Windows
2 11 (68.75%) VMware
2 11 (68.75%) Windows Server
3 10 (62.50%) ITIL
3 10 (62.50%) Active Directory
4 9 (56.25%) Windows Server 2012
5 7 (43.75%) IIS
5 7 (43.75%) MS Exchange
5 7 (43.75%) Windows Server 2008
6 6 (37.50%) Hyper-V
6 6 (37.50%) Cisco
6 6 (37.50%) Dell
6 6 (37.50%) Citrix
6 6 (37.50%) Exchange Server 2013
6 6 (37.50%) Public Cloud
6 6 (37.50%) Skype for Business
6 6 (37.50%) Exchange Server 2010
7 5 (31.25%) ITIL V3
7 5 (31.25%) Microsoft Azure
7 5 (31.25%) EqualLogic
7 5 (31.25%) Dell Compellent
7 5 (31.25%) Fortinet
8 4 (25.00%) XenApp
9 3 (18.75%) Varnish
9 3 (18.75%) Puppet
9 3 (18.75%) MRTG
9 3 (18.75%) vSphere
9 3 (18.75%) Bash Shell
9 3 (18.75%) SaltStack
9 3 (18.75%) nginx

3rd Line Support
Top Related IT Skills in Liverpool by Category

For the 6 months to 14 February 2016, IT jobs across the Liverpool region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) IIS
1 7 (43.75%) MS Exchange
2 6 (37.50%) Exchange Server 2010
2 6 (37.50%) Exchange Server 2013
2 6 (37.50%) Skype for Business
3 3 (18.75%) Apache
3 3 (18.75%) nginx
3 3 (18.75%) SharePoint
Cloud Services
1 5 (31.25%) Microsoft Azure
Communications & Networking
1 3 (18.75%) iSCSI
1 3 (18.75%) MRTG
1 3 (18.75%) SAN
2 2 (12.50%) Firewall
2 2 (12.50%) LAN
2 2 (12.50%) WAN
3 1 (6.25%) DHCP
3 1 (6.25%) DNS
3 1 (6.25%) DSL
3 1 (6.25%) Fibre Channel
3 1 (6.25%) IP Telephony
3 1 (6.25%) MPLS
3 1 (6.25%) NetScaler
3 1 (6.25%) VoIP
3 1 (6.25%) VPLS
3 1 (6.25%) VPN
Database & Business Intelligence
1 3 (18.75%) PostgreSQL
2 2 (12.50%) SQL Server
3 1 (6.25%) SQL Server 2012
General
1 3 (18.75%) Law
Miscellaneous
1 6 (37.50%) Public Cloud
2 5 (31.25%) EqualLogic
3 3 (18.75%) Replication
4 1 (6.25%) HP StoreVirtual
Operating Systems
1 14 (87.50%) Windows
2 11 (68.75%) Windows Server
3 9 (56.25%) Windows Server 2012
4 7 (43.75%) Windows Server 2008
5 3 (18.75%) CentOS
5 3 (18.75%) Debian
5 3 (18.75%) Linux
5 3 (18.75%) Red Hat Enterprise Linux
6 2 (12.50%) Windows Server 2003
Processes & Methodologies
1 10 (62.50%) ITIL
2 5 (31.25%) ITIL V3
3 3 (18.75%) Configuration Management
3 3 (18.75%) Incident Management
3 3 (18.75%) Problem Management
4 2 (12.50%) Logistics
5 1 (6.25%) Email Filtering
5 1 (6.25%) Kalman Filter
5 1 (6.25%) Web Filtering
Programming Languages
1 3 (18.75%) Bash Shell
2 1 (6.25%) PowerShell
2 1 (6.25%) SQL
Qualifications
1 1 (6.25%) MCSA
1 1 (6.25%) MCSE
1 1 (6.25%) Microsoft Certification
System Software
1 10 (62.50%) Active Directory
2 6 (37.50%) Hyper-V
3 4 (25.00%) XenApp
4 3 (18.75%) Squid
4 3 (18.75%) Varnish
4 3 (18.75%) VMware Infrastructure
4 3 (18.75%) vSphere
5 1 (6.25%) XenDesktop
Systems Management
1 3 (18.75%) Munin
1 3 (18.75%) Nagios
1 3 (18.75%) Puppet
1 3 (18.75%) Zenoss
Vendors
1 11 (68.75%) VMware
2 6 (37.50%) Cisco
2 6 (37.50%) Citrix
2 6 (37.50%) Dell
3 5 (31.25%) Dell Compellent
3 5 (31.25%) Fortinet
4 3 (18.75%) Microsoft
4 3 (18.75%) SaltStack
5 1 (6.25%) Avaya
5 1 (6.25%) EMC
5 1 (6.25%) HP