The statistics below represent IT jobs advertised across the Liverpool region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Analyst
Merseyside / Liverpool
Rank 40 38 52
Rank change year-on-year
-2 +14
Permanent jobs requiring a Service Analyst 7 17 3
As % of all permanent IT jobs located in Liverpool 1.88% 4.04% 0.69%
As % of the Job Titles category 2.01% 4.12% 0.71%
Number of salaries quoted 6 11 3
Median salary £19,000 £28,000 £23,000
Median salary % change year-on-year
-32.14% +21.73%
UK excluding London median salary £24,000 £24,600 £23,000
% change year-on-year
-2.43% +6.95%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
348 413 422
As % of all permanent IT jobs located in Liverpool 93.55% 98.10% 96.79%
Number of salaries quoted 280 333 361
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £22,500 £26,000 £24,500
10% offered a salary of more than £55,000 £67,500 £51,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Analyst
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Liverpool

Service Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Liverpool region.

Service Analyst Salary Trend in Liverpool

Service Analyst Skill Set
Top 30 Related IT Skills in Liverpool

For the 6 months to 25 February 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Service Analyst in the job title.

1 16 (80.00%) ITIL
2 11 (55.00%) SLA
2 11 (55.00%) ITIL V3
3 10 (50.00%) Windows
4 9 (45.00%) SC Cleared
4 9 (45.00%) Security Cleared
4 9 (45.00%) Service Management
5 8 (40.00%) Remedy
6 5 (25.00%) Service Delivery
6 5 (25.00%) Active Directory
6 5 (25.00%) SQL
6 5 (25.00%) CRM
6 5 (25.00%) Time Management
6 5 (25.00%) Banking
6 5 (25.00%) Enterprise Software
7 4 (20.00%) Analytical Skills
7 4 (20.00%) Windows Server
7 4 (20.00%) Problem Management
7 4 (20.00%) Windows Server 2008
7 4 (20.00%) Microsoft
7 4 (20.00%) MS Excel
7 4 (20.00%) Change Management
8 3 (15.00%) Management Information System
8 3 (15.00%) Windows Server 2003
8 3 (15.00%) LAN
8 3 (15.00%) WAN
8 3 (15.00%) DHCP
8 3 (15.00%) DNS
8 3 (15.00%) PowerShell
8 3 (15.00%) Capacity Planning

Service Analyst Skill Set
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Exchange Server 2010
1 2 (10.00%) Exchange Server 2013
1 2 (10.00%) MS Exchange
2 1 (5.00%) GroupWise
2 1 (5.00%) SharePoint
2 1 (5.00%) SharePoint 2013
2 1 (5.00%) Skype for Business
Applications
1 4 (20.00%) MS Excel
2 2 (10.00%) MS Office
2 2 (10.00%) MS PowerPoint
Cloud Services
1 2 (10.00%) Microsoft Azure
Communications & Networking
1 3 (15.00%) DHCP
1 3 (15.00%) DNS
1 3 (15.00%) LAN
1 3 (15.00%) WAN
Database & Business Intelligence
1 2 (10.00%) Crystal Reports
General
1 5 (25.00%) Banking
2 3 (15.00%) Finance
2 3 (15.00%) Manufacturing
3 2 (10.00%) Back Office
3 2 (10.00%) Pharmaceutical
Miscellaneous
1 5 (25.00%) Enterprise Software
2 4 (20.00%) Analytical Skills
3 3 (15.00%) Management Information System
4 1 (5.00%) Computer Science
Operating Systems
1 10 (50.00%) Windows
2 4 (20.00%) Windows Server
2 4 (20.00%) Windows Server 2008
3 3 (15.00%) Windows Server 2003
4 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 16 (80.00%) ITIL
2 11 (55.00%) ITIL V3
3 9 (45.00%) Service Management
4 5 (25.00%) CRM
4 5 (25.00%) Service Delivery
4 5 (25.00%) Time Management
5 4 (20.00%) Change Management
5 4 (20.00%) Problem Management
6 3 (15.00%) Capacity Planning
6 3 (15.00%) Customer Requirements
6 3 (15.00%) Knowledge Management
6 3 (15.00%) Patch Management
6 3 (15.00%) Statistics
7 2 (10.00%) Dashboard Development
7 2 (10.00%) Incident Management
7 2 (10.00%) Infrastructure Monitoring
7 2 (10.00%) Performance Monitoring
7 2 (10.00%) Project Management
7 2 (10.00%) Root Cause Analysis
7 2 (10.00%) Supplier Management
Programming Languages
1 5 (25.00%) SQL
2 3 (15.00%) PowerShell
Qualifications
1 9 (45.00%) SC Cleared
1 9 (45.00%) Security Cleared
2 3 (15.00%) BPSS Clearance
2 3 (15.00%) Degree
3 2 (10.00%) Microsoft Certification
4 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 11 (55.00%) SLA
2 2 (10.00%) Data Quality
System Software
1 5 (25.00%) Active Directory
2 1 (5.00%) Hyper-V
2 1 (5.00%) NDS
2 1 (5.00%) NetIQ eDirectory
Systems Management
1 3 (15.00%) SCOM
2 2 (10.00%) Nagios
2 2 (10.00%) SCOrch
2 2 (10.00%) Systems Management Server (SMS)
Vendors
1 8 (40.00%) Remedy
2 4 (20.00%) Microsoft
3 2 (10.00%) ServiceNow
4 1 (5.00%) Cisco
4 1 (5.00%) Dell
4 1 (5.00%) Dell Compellent
4 1 (5.00%) EqualLogic
4 1 (5.00%) Fortinet
4 1 (5.00%) VMware