The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 39 54 -
Rank change year-on-year
+15 -
Permanent jobs requiring a Service Analyst 19 2 0
As % of all permanent IT jobs located in Liverpool 4.50% 0.48% -
As % of the Job Titles category 4.63% 0.50% -
Number of salaries quoted 13 2 0
Average salary £28,000 £30,750 -
Average salary % change year-on-year
-8.94% -
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
410 404 488
As % of all permanent IT jobs located in Liverpool 97.16% 97.58% 97.41%
Number of salaries quoted 323 347 425
Average salary £37,500 £40,000 £38,500
Average salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £25,000 £25,000 £26,250
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Liverpool

Service Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Liverpool region.

Service Analyst Salary Trend in Liverpool

Service Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Analyst across the Liverpool region over the 3 months to 10 February 2016.

Service Analyst Salary Histogram in Liverpool

Service Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 10 February 2016, IT jobs across the Liverpool region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 22 (68.75%) Windows
2 21 (65.63%) ITIL
3 18 (56.25%) MS Office
3 18 (56.25%) Microsoft
4 17 (53.13%) Active Directory
5 15 (46.88%) Citrix
5 15 (46.88%) Service Management
6 14 (43.75%) MS Exchange
7 13 (40.63%) Windows 7
8 12 (37.50%) Finance
9 11 (34.38%) Banking
10 10 (31.25%) Windows Server
10 10 (31.25%) Exchange Server 2010
10 10 (31.25%) Windows Server 2008
10 10 (31.25%) SLA
10 10 (31.25%) Blackberry
11 9 (28.13%) Windows 8
12 8 (25.00%) Microsoft Certification
12 8 (25.00%) SQL
13 7 (21.88%) VPN
13 7 (21.88%) Blackberry Enterprise Server
13 7 (21.88%) Citrix Certification
13 7 (21.88%) Symantec
13 7 (21.88%) Remedy
13 7 (21.88%) Intel Security
13 7 (21.88%) Norton AntiVirus
13 7 (21.88%) MCDST
13 7 (21.88%) ITIL V3
13 7 (21.88%) iPad
13 7 (21.88%) Problem Management

Service Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 10 February 2016, IT jobs across the Liverpool region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (43.75%) MS Exchange
2 10 (31.25%) Exchange Server 2010
3 7 (21.88%) Blackberry Enterprise Server
3 7 (21.88%) Exchange Server 2007
4 4 (12.50%) Exchange Server 2003
5 3 (9.38%) Exchange Server 2013
5 3 (9.38%) IIS
5 3 (9.38%) SharePoint
5 3 (9.38%) Skype for Business
Applications
1 18 (56.25%) MS Office
2 6 (18.75%) MS Excel
3 2 (6.25%) MS PowerPoint
Communications & Networking
1 7 (21.88%) VPN
2 5 (15.63%) Internet
3 3 (9.38%) LAN
3 3 (9.38%) TCP/IP
3 3 (9.38%) WAN
4 2 (6.25%) DHCP
4 2 (6.25%) DNS
Database & Business Intelligence
1 1 (3.13%) Relational Database
General
1 12 (37.50%) Finance
2 11 (34.38%) Banking
Miscellaneous
1 10 (31.25%) Blackberry
2 7 (21.88%) iPad
2 7 (21.88%) iPhone
2 7 (21.88%) Video Conferencing
3 5 (15.63%) Analytical Skills
3 5 (15.63%) Management Information System
4 3 (9.38%) Public Cloud
5 1 (3.13%) Data Centre
Operating Systems
1 22 (68.75%) Windows
2 13 (40.63%) Windows 7
3 10 (31.25%) Windows Server
3 10 (31.25%) Windows Server 2008
4 9 (28.13%) Windows 8
5 3 (9.38%) Windows Server 2012
6 2 (6.25%) Windows XP
Processes & Methodologies
1 21 (65.63%) ITIL
2 15 (46.88%) Service Management
3 7 (21.88%) ITIL V3
3 7 (21.88%) Problem Management
3 7 (21.88%) Wealth Management
4 5 (15.63%) ITSM
4 5 (15.63%) Validation
5 4 (12.50%) Service Delivery
6 3 (9.38%) Change Management
6 3 (9.38%) Logistics
7 2 (6.25%) Asset Management
7 2 (6.25%) Incident Management
8 1 (3.13%) Project Management
8 1 (3.13%) Service Desk Management
8 1 (3.13%) Supplier Management
Programming Languages
1 8 (25.00%) SQL
2 1 (3.13%) PowerShell
Qualifications
1 8 (25.00%) Microsoft Certification
2 7 (21.88%) Citrix Certification
2 7 (21.88%) Degree
2 7 (21.88%) MCDST
3 3 (9.38%) ITIL Certification
3 3 (9.38%) SC Cleared
3 3 (9.38%) Security Cleared
4 1 (3.13%) MCITP
4 1 (3.13%) MCPD
4 1 (3.13%) MCSE
4 1 (3.13%) MCTS
Quality Assurance & Compliance
1 10 (31.25%) SLA
System Software
1 17 (53.13%) Active Directory
2 5 (15.63%) XenApp
3 1 (3.13%) Terminal Services
Systems Management
1 7 (21.88%) Norton AntiVirus
Vendors
1 18 (56.25%) Microsoft
2 15 (46.88%) Citrix
3 7 (21.88%) Intel Security
3 7 (21.88%) Remedy
3 7 (21.88%) Symantec
4 3 (9.38%) VMware