The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 57 55 67
Rank change year-on-year
-2 +12
Permanent jobs requiring a Technical Support 1 1 1
As % of all permanent IT jobs located in Liverpool 0.24% 0.24% 0.20%
As % of the Job Titles category 0.24% 0.25% 0.20%
Number of salaries quoted 1 1 1
Average salary £18,000 £28,000 £18,500
Average salary % change year-on-year
-35.71% +51.35%
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
410 404 488
As % of all permanent IT jobs located in Liverpool 97.16% 97.58% 97.41%
Number of salaries quoted 323 347 425
Average salary £37,500 £40,000 £38,500
Average salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £25,000 £25,000 £26,250
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Liverpool

Technical Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Liverpool region.

Technical Support Salary Trend in Liverpool

Technical Support
Top 30 Related IT Skills in Liverpool

For the 6 months to 11 February 2016, IT jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 5 (100.00%) ITIL
2 4 (80.00%) MS Exchange
2 4 (80.00%) Microsoft
3 3 (60.00%) Active Directory
3 3 (60.00%) Mentoring
4 2 (40.00%) Windows
4 2 (40.00%) Law
4 2 (40.00%) SQL
4 2 (40.00%) MS Office
5 1 (20.00%) Web Services
5 1 (20.00%) HTML
5 1 (20.00%) Java
5 1 (20.00%) JavaScript
5 1 (20.00%) J2EE
5 1 (20.00%) Oracle
5 1 (20.00%) IIS
5 1 (20.00%) DHCP
5 1 (20.00%) DNS
5 1 (20.00%) Business Intelligence
5 1 (20.00%) Oracle Enterprise Manager
5 1 (20.00%) MCP
5 1 (20.00%) PRINCE2
5 1 (20.00%) Unix
5 1 (20.00%) Service Delivery
5 1 (20.00%) Identity Management
5 1 (20.00%) Workflow
5 1 (20.00%) Finance
5 1 (20.00%) EMC
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) SAN

Technical Support
Top Related IT Skills in Liverpool by Category

For the 6 months to 11 February 2016, IT jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
2 1 (20.00%) Exchange Server 2007
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) IIS
Applications
1 2 (40.00%) MS Office
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) SAN
Database & Business Intelligence
1 1 (20.00%) Oracle Database
1 1 (20.00%) Oracle Database 11g
1 1 (20.00%) Pentaho
General
1 2 (40.00%) Law
2 1 (20.00%) Finance
2 1 (20.00%) Legal
Libraries, Frameworks & Software Standards
1 1 (20.00%) HTML
1 1 (20.00%) J2EE
1 1 (20.00%) Web Services
Miscellaneous
1 1 (20.00%) Informatics
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Unix
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 5 (100.00%) ITIL
2 3 (60.00%) Mentoring
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Coaching
3 1 (20.00%) Identity Management
3 1 (20.00%) Infrastructure Management
3 1 (20.00%) ITIL V2
3 1 (20.00%) PRINCE2
3 1 (20.00%) Problem Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Supplier Management
3 1 (20.00%) Workflow
Programming Languages
1 2 (40.00%) SQL
2 1 (20.00%) Java
2 1 (20.00%) JavaScript
Qualifications
1 1 (20.00%) MCP
1 1 (20.00%) MCSE
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) VMware Certified Professional (VCP)
System Software
1 3 (60.00%) Active Directory
Systems Management
1 1 (20.00%) Oracle Enterprise Manager
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) EMC
2 1 (20.00%) Oracle
2 1 (20.00%) VMware
Liverpool, Merseyside
Greywood Associates Limited
Salary: £35000 - £40000 per annum + benefits
Posted: 6 days ago