The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 44 48 63
Rank change year-on-year
+4 +15
Permanent jobs requiring a Technical Support 2 12 2
As % of all permanent IT jobs located in Liverpool 0.54% 2.29% 0.41%
As % of the Job Titles category 0.56% 2.39% 0.42%
Number of salaries quoted 1 12 1
Average salary £18,750 £45,000 £25,000
Average salary % change year-on-year
-58.33% +80.00%
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
358 502 474
As % of all permanent IT jobs located in Liverpool 96.50% 95.80% 97.93%
Number of salaries quoted 282 433 419
Average salary £36,000 £37,500 £40,000
Average salary % change year-on-year
-4.00% -6.25%
90% offered a salary of more than £23,500 £26,000 £26,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Liverpool

Technical Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Liverpool region.

Technical Support Salary Trend in Liverpool

Technical Support
Top 30 Related IT Skills in Liverpool

For the 6 months to 31 July 2015, IT jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (66.67%) Windows
2 2 (33.33%) GIS
2 2 (33.33%) Finance
2 2 (33.33%) VMware
2 2 (33.33%) Microsoft
2 2 (33.33%) Java
2 2 (33.33%) Active Directory
2 2 (33.33%) .NET
3 1 (16.67%) J2EE
3 1 (16.67%) MySQL
3 1 (16.67%) Oracle
3 1 (16.67%) SQL Server
3 1 (16.67%) IIS
3 1 (16.67%) MS Office
3 1 (16.67%) ODBC
3 1 (16.67%) ITIL
3 1 (16.67%) MCP
3 1 (16.67%) UNIX
3 1 (16.67%) MCSE
3 1 (16.67%) Tomcat
3 1 (16.67%) MS Access
3 1 (16.67%) MS Visio
3 1 (16.67%) MS Exchange
3 1 (16.67%) Unisys
3 1 (16.67%) WSDL
3 1 (16.67%) SSL
3 1 (16.67%) IBM
3 1 (16.67%) Citrix
3 1 (16.67%) Cisco Certification
3 1 (16.67%) Microsoft Certification

Technical Support
Top Related IT Skills in Liverpool by Category

For the 6 months to 31 July 2015, IT jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) IIS
1 1 (16.67%) Tomcat
1 1 (16.67%) MS Exchange
1 1 (16.67%) WebSphere
1 1 (16.67%) Exchange Server 2010
Applications
1 1 (16.67%) MS Office
1 1 (16.67%) MS Visio
Communications & Networking
1 1 (16.67%) SSL
1 1 (16.67%) Internet
1 1 (16.67%) Telnet
1 1 (16.67%) Firewall
1 1 (16.67%) SSH
1 1 (16.67%) Wireshark
Database & Business Intelligence
1 1 (16.67%) MySQL
1 1 (16.67%) SQL Server
1 1 (16.67%) MS Access
1 1 (16.67%) SQL Server 2000
Development Applications
1 1 (16.67%) WinDbg
General
1 2 (33.33%) Finance
2 1 (16.67%) Banking
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
2 1 (16.67%) J2EE
2 1 (16.67%) ODBC
2 1 (16.67%) WSDL
2 1 (16.67%) WebSphere MQ
2 1 (16.67%) OLE DB
2 1 (16.67%) .NET Framework
Miscellaneous
1 2 (33.33%) GIS
2 1 (16.67%) Mainframe
Operating Systems
1 4 (66.67%) Windows
2 1 (16.67%) Windows Server 2012
2 1 (16.67%) UNIX
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Open Source
1 1 (16.67%) Patch Management
Programming Languages
1 2 (33.33%) Java
2 1 (16.67%) JavaScript
2 1 (16.67%) SQL
2 1 (16.67%) VBScript
2 1 (16.67%) C#
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 2 (33.33%) Microsoft
1 2 (33.33%) VMware
2 1 (16.67%) Citrix
2 1 (16.67%) Alias
2 1 (16.67%) Oracle
2 1 (16.67%) Unisys
2 1 (16.67%) IBM