The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Liverpool region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 48 61 60
Rank change year-on-year
+13 -1
Permanent jobs requiring a Technical Support 14 2 5
As % of all permanent IT jobs located in Liverpool 2.68% 0.43% 0.93%
As % of the Job Titles category 2.81% 0.44% 0.95%
Number of salaries quoted 14 1 5
Average salary £45,000 £25,000 £33,500
Average salary % change year-on-year
+80.00% -25.37%
90% offered a salary of more than £27,250 £25,000 £27,500
10% offered a salary of more than £65,750 £25,000 £48,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
499 458 524
As % of all permanent IT jobs located in Liverpool 95.41% 97.65% 97.40%
Number of salaries quoted 431 406 486
Average salary £36,500 £39,000 £35,000
Average salary % change year-on-year
-6.41% +11.42%
90% offered a salary of more than £25,000 £26,300 £26,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Merseyside

Technical Support
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Liverpool

Technical Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Liverpool region.

Technical Support Salary Trend in Liverpool

Technical Support
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Technical Support across the Liverpool region over the 3 months to 22 July 2014.

Technical Support Salary Histogram in Liverpool

Technical Support
Top 30 Related IT Skills in Liverpool

For the 6 months to 22 July 2014, IT jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 15 (88.24%) HP
2 13 (76.47%) Windows
3 12 (70.59%) ITIL
4 10 (58.82%) MS Excel
4 10 (58.82%) IBM
4 10 (58.82%) Microsoft
4 10 (58.82%) Active Directory
4 10 (58.82%) Dell
5 9 (52.94%) VB.NET
5 9 (52.94%) .NET
5 9 (52.94%) MCSE
5 9 (52.94%) LDAP
5 9 (52.94%) Kerberos
5 9 (52.94%) NFS
5 9 (52.94%) TCP/IP
5 9 (52.94%) DNS
5 9 (52.94%) Microsoft Certification
5 9 (52.94%) Firewall
5 9 (52.94%) IPsec
5 9 (52.94%) MCITP
5 9 (52.94%) PKI
5 9 (52.94%) PowerShell
5 9 (52.94%) HP SIM
5 9 (52.94%) Server Monitoring
6 4 (23.53%) UNIX
6 4 (23.53%) Shell Script
7 3 (17.65%) Linux
7 3 (17.65%) SAN
7 3 (17.65%) Problem Management
8 2 (11.76%) SQL

Technical Support
Top Related IT Skills in Liverpool by Category

For the 6 months to 22 July 2014, IT jobs across the Liverpool region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) Tomcat
1 1 (5.88%) SharePoint
1 1 (5.88%) MS Exchange
1 1 (5.88%) Exchange Server 2007
1 1 (5.88%) Exchange Server 2013
Applications
1 10 (58.82%) MS Excel
2 2 (11.76%) PrintSoft PReS
Communications & Networking
1 9 (52.94%) LDAP
1 9 (52.94%) Kerberos
1 9 (52.94%) TCP/IP
1 9 (52.94%) DNS
1 9 (52.94%) Firewall
1 9 (52.94%) IPsec
2 3 (17.65%) SAN
3 2 (11.76%) NAS
4 1 (5.88%) SNMP
General
1 2 (11.76%) Finance
1 2 (11.76%) Advertising
2 1 (5.88%) Banking
2 1 (5.88%) Investment Banking
2 1 (5.88%) Manufacturing
2 1 (5.88%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (52.94%) .NET
2 1 (5.88%) LAMP
Miscellaneous
1 9 (52.94%) PKI
2 2 (11.76%) Mainframe
3 1 (5.88%) Firmware
Operating Systems
1 13 (76.47%) Windows
2 4 (23.53%) UNIX
3 3 (17.65%) Linux
4 2 (11.76%) HPUX
5 1 (5.88%) MVS
5 1 (5.88%) Windows Server 2003
5 1 (5.88%) Windows Server 2008
5 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 12 (70.59%) ITIL
2 9 (52.94%) Server Monitoring
3 3 (17.65%) Problem Management
4 2 (11.76%) Release Management
4 2 (11.76%) Service Management
4 2 (11.76%) ITSM
5 1 (5.88%) Incident Management
Programming Languages
1 9 (52.94%) VB.NET
1 9 (52.94%) PowerShell
2 4 (23.53%) Shell Script
3 2 (11.76%) SQL
Qualifications
1 9 (52.94%) MCSE
1 9 (52.94%) Microsoft Certification
1 9 (52.94%) MCITP
2 1 (5.88%) ITIL Certification
System Software
1 10 (58.82%) Active Directory
2 9 (52.94%) NFS
3 1 (5.88%) VMware ESX
3 1 (5.88%) XenDesktop
Systems Management
1 9 (52.94%) HP SIM
2 1 (5.88%) OpenView
2 1 (5.88%) Tivoli
2 1 (5.88%) Nagios
2 1 (5.88%) NetBackup
2 1 (5.88%) OVSD
2 1 (5.88%) WSUS
Vendors
1 15 (88.24%) HP
2 10 (58.82%) Dell
2 10 (58.82%) IBM
2 10 (58.82%) Microsoft
3 2 (11.76%) Citrix
4 1 (5.88%) BMC
4 1 (5.88%) Red Hat
4 1 (5.88%) Symantec
4 1 (5.88%) VMware
4 1 (5.88%) Adobe
4 1 (5.88%) Cisco
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
Liverpool
Recruitment Genius
Salary: £17000 - £22000 per annum
Posted: 18 days ago