The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 551 588 587
Rank change year-on-year
+37 -1
Permanent jobs requiring a 1st Line Support Analyst 59 24 23
As % of all permanent IT jobs located in London 0.14% 0.055% 0.052%
As % of the Job Titles category 0.15% 0.059% 0.055%
Number of salaries quoted 49 22 20
Average salary £24,000 £26,500 £20,500
Average salary % change year-on-year
-9.43% +29.26%
90% offered a salary of more than £21,000 £20,000 £18,850
10% offered a salary of more than £29,600 £49,250 £25,000
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39358 40771 41991
As % of all permanent IT jobs located in London 93.78% 93.76% 94.26%
Number of salaries quoted 33206 33384 35771
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 3 March 2015.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 9 £24,000 -36.00%
Chessington -6 4 £21,500 +13.15%
Croydon - 4 £24,000 -
Wimbledon - 2 - -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 3 March 2015, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 81 (79.41%) Windows
2 73 (71.57%) Active Directory
3 59 (57.84%) Windows 7
4 45 (44.12%) MS Office
5 39 (38.24%) Microsoft
6 36 (35.29%) MS Excel
7 35 (34.31%) ITIL
8 21 (20.59%) Citrix
8 21 (20.59%) Windows Server 2008
9 19 (18.63%) MS Exchange
10 18 (17.65%) Windows XP
11 15 (14.71%) Finance
11 15 (14.71%) Law
12 14 (13.73%) SLA
12 14 (13.73%) Windows 8
13 12 (11.76%) Windows Server 2003
14 11 (10.78%) TCP/IP
14 11 (10.78%) Degree
15 10 (9.80%) Legal
15 10 (9.80%) Blackberry
16 9 (8.82%) SQL
17 8 (7.84%) MS PowerPoint
17 8 (7.84%) VPN
17 8 (7.84%) Exchange Server 2010
18 7 (6.86%) iPhone
19 6 (5.88%) Service Delivery
19 6 (5.88%) Banking
19 6 (5.88%) Altiris
19 6 (5.88%) Mac OS X
19 6 (5.88%) ITIL Foundation Certificate

1st Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 3 March 2015, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (18.63%) MS Exchange
2 8 (7.84%) Exchange Server 2010
3 5 (4.90%) Exchange Server 2007
3 5 (4.90%) Blackberry Enterprise Server
4 4 (3.92%) IBM Notes
5 3 (2.94%) WorkSite
6 2 (1.96%) Exchange Server 2003
6 2 (1.96%) Lync
7 1 (0.98%) Exchange Server 2013
7 1 (0.98%) SharePoint
Applications
1 45 (44.12%) MS Office
2 36 (35.29%) MS Excel
3 8 (7.84%) MS PowerPoint
Business Applications
1 1 (0.98%) Remedy ITSM
Cloud Services
1 2 (1.96%) Office 365
Communications & Networking
1 11 (10.78%) TCP/IP
2 8 (7.84%) VPN
3 5 (4.90%) LAN
4 3 (2.94%) WAN
4 3 (2.94%) Broadband
5 2 (1.96%) ADSL
5 2 (1.96%) DNS
5 2 (1.96%) SAN
5 2 (1.96%) Internet
5 2 (1.96%) IP Telephony
Database & Business Intelligence
1 5 (4.90%) SQL Server
2 4 (3.92%) SQL Server Reporting Services
3 1 (0.98%) SQL Server 2005
3 1 (0.98%) SQL Server 2008
General
1 15 (14.71%) Finance
1 15 (14.71%) Law
2 10 (9.80%) Legal
3 6 (5.88%) Banking
4 5 (4.90%) Retail
5 2 (1.96%) Front Office
5 2 (1.96%) Advertising
6 1 (0.98%) Financial Institution
6 1 (0.98%) Marketing
6 1 (0.98%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.98%) COM
1 1 (0.98%) LINQ
Miscellaneous
1 10 (9.80%) Blackberry
2 7 (6.86%) iPhone
3 4 (3.92%) Computer Science
3 4 (3.92%) Video Conferencing
3 4 (3.92%) Management Information System
4 3 (2.94%) iPad
5 2 (1.96%) New Media
5 2 (1.96%) Derivative
5 2 (1.96%) Equity Derivative
5 2 (1.96%) Mathematics
6 1 (0.98%) NHS
6 1 (0.98%) Statistics
6 1 (0.98%) SecurID
6 1 (0.98%) Smartphone
6 1 (0.98%) User Experience
6 1 (0.98%) Analytical Skills
Operating Systems
1 81 (79.41%) Windows
2 59 (57.84%) Windows 7
3 21 (20.59%) Windows Server 2008
4 18 (17.65%) Windows XP
5 14 (13.73%) Windows 8
6 12 (11.76%) Windows Server 2003
7 6 (5.88%) Mac OS X
8 5 (4.90%) Android
8 5 (4.90%) Windows Server 2012
9 2 (1.96%) Apple iOS
9 2 (1.96%) Windows 2000
10 1 (0.98%) Mac OS
Processes & Methodologies
1 35 (34.31%) ITIL
2 6 (5.88%) Service Delivery
3 4 (3.92%) CRM
4 3 (2.94%) Document Management
4 3 (2.94%) Investment Management
4 3 (2.94%) Service Management
5 2 (1.96%) Business Continuity
5 2 (1.96%) Asset Management
5 2 (1.96%) Incident Management
6 1 (0.98%) Fund Management
6 1 (0.98%) Release Management
6 1 (0.98%) E-Commerce
6 1 (0.98%) ITSM
6 1 (0.98%) Risk Management
6 1 (0.98%) ITIL V3
6 1 (0.98%) Mentoring
Programming Languages
1 9 (8.82%) SQL
2 2 (1.96%) VBA
3 1 (0.98%) Python
3 1 (0.98%) VBScript
3 1 (0.98%) VB
3 1 (0.98%) C#
3 1 (0.98%) Java
Qualifications
1 11 (10.78%) Degree
2 6 (5.88%) ITIL Foundation Certificate
3 1 (0.98%) MCP
3 1 (0.98%) HNC
3 1 (0.98%) HND
3 1 (0.98%) Microsoft Certification
3 1 (0.98%) MOS
Quality Assurance & Compliance
1 14 (13.73%) SLA
System Software
1 73 (71.57%) Active Directory
2 2 (1.96%) VMware Infrastructure
2 2 (1.96%) vSphere
3 1 (0.98%) XenApp
Systems Management
1 3 (2.94%) Norton AntiVirus
2 2 (1.96%) ARCserve
2 2 (1.96%) WSUS
3 1 (0.98%) DameWare
Vendors
1 39 (38.24%) Microsoft
2 21 (20.59%) Citrix
3 6 (5.88%) Altiris
4 5 (4.90%) McAfee
4 5 (4.90%) Apple
5 4 (3.92%) Cisco
5 4 (3.92%) Lotus
5 4 (3.92%) VMware
5 4 (3.92%) Remedy
6 3 (2.94%) Symantec
6 3 (2.94%) Sophos
7 2 (1.96%) Mitel
7 2 (1.96%) CA
7 2 (1.96%) Reuters
7 2 (1.96%) Bloomberg
7 2 (1.96%) HP
7 2 (1.96%) LexisNexis
8 1 (0.98%) Interwoven
8 1 (0.98%) F5
London
ReThink Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago
London
Energon People
Salary: £100.00 - £115.00 per day
Posted: 6 days ago
London
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum
Posted: 21 days ago
London
Recruitment Genius
Salary: £18000 - £21000 per annum
Posted: 24 days ago