The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 591 578 618
Rank change year-on-year
-13 +40
Permanent jobs requiring a 1st Line Support Analyst 40 42 15
As % of all permanent IT jobs located in London 0.088% 0.093% 0.031%
As % of the Job Titles category 0.094% 0.099% 0.033%
Number of salaries quoted 34 41 15
Average salary £23,000 £23,000 £23,500
Average salary % change year-on-year
- -2.12%
90% offered a salary of more than £20,000 £20,000 £18,800
10% offered a salary of more than £27,050 £32,000 £32,000
UK excluding London average salary £19,000 £19,000 £19,000
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42393 42507 46095
As % of all permanent IT jobs located in London 93.65% 93.84% 94.51%
Number of salaries quoted 35579 35768 39728
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 21 October 2014.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +2 7 £24,000 -11.11%
City of London -3 2 £62,500 +104.91% 3
Twickenham - 2 £20,250 -
Barnet - 1 £22,500 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 21 October 2014, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 55 (71.43%) Windows
2 47 (61.04%) Active Directory
3 38 (49.35%) Microsoft
3 38 (49.35%) MS Office
4 33 (42.86%) Windows 7
5 28 (36.36%) MS Excel
6 23 (29.87%) ITIL
7 17 (22.08%) Finance
8 16 (20.78%) Windows Server 2003
9 14 (18.18%) Windows Server 2008
10 13 (16.88%) Legal
11 11 (14.29%) Windows 8
11 11 (14.29%) Windows XP
11 11 (14.29%) TCP/IP
12 9 (11.69%) Law
13 8 (10.39%) VMware
13 8 (10.39%) Document Management
13 8 (10.39%) ITIL Foundation Certificate
13 8 (10.39%) Citrix
13 8 (10.39%) MS Exchange
14 7 (9.09%) Interwoven
14 7 (9.09%) Mac OS X
14 7 (9.09%) Degree
15 6 (7.79%) Lotus
15 6 (7.79%) Blackberry
15 6 (7.79%) IBM Notes
16 5 (6.49%) LAN
16 5 (6.49%) MS PowerPoint
17 4 (5.19%) Incident Management
17 4 (5.19%) DameWare

1st Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 21 October 2014, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.39%) MS Exchange
2 6 (7.79%) IBM Notes
3 3 (3.90%) WorkSite
4 2 (2.60%) Exchange Server 2007
5 1 (1.30%) Exchange Server 2003
5 1 (1.30%) Lync
5 1 (1.30%) Exchange Server 2010
5 1 (1.30%) Exchange Server 2013
5 1 (1.30%) IIS
5 1 (1.30%) Blackberry Enterprise Server
Applications
1 38 (49.35%) MS Office
2 28 (36.36%) MS Excel
3 5 (6.49%) MS PowerPoint
Business Applications
1 3 (3.90%) Dynamics AX
Cloud Services
1 2 (2.60%) Office 365
2 1 (1.30%) Microsoft Azure
Communications & Networking
1 11 (14.29%) TCP/IP
2 5 (6.49%) LAN
3 3 (3.90%) WAN
3 3 (3.90%) Internet
4 1 (1.30%) IP Telephony
4 1 (1.30%) Cisco IOS
4 1 (1.30%) VPN
4 1 (1.30%) DNS
4 1 (1.30%) DHCP
4 1 (1.30%) Broadband
4 1 (1.30%) Firewall
Database & Business Intelligence
1 3 (3.90%) SQL Server
2 1 (1.30%) SQL Server 2005
2 1 (1.30%) SQL Server 2008
General
1 17 (22.08%) Finance
2 13 (16.88%) Legal
3 9 (11.69%) Law
4 4 (5.19%) Banking
5 2 (2.60%) Front Office
5 2 (2.60%) Retail
6 1 (1.30%) Multimedia
6 1 (1.30%) Billing
6 1 (1.30%) Telecoms
6 1 (1.30%) Italian Language
6 1 (1.30%) Japanese Language
6 1 (1.30%) Turkish Language
6 1 (1.30%) Marketing
6 1 (1.30%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (1.30%) .NET
1 1 (1.30%) HTML
1 1 (1.30%) ASP.NET
1 1 (1.30%) COM
1 1 (1.30%) CSS
Miscellaneous
1 6 (7.79%) Blackberry
2 3 (3.90%) Analytical Skills
2 3 (3.90%) Management Information System
2 3 (3.90%) AS400
3 2 (2.60%) Mobile Banking
3 2 (2.60%) Derivative
3 2 (2.60%) Equity Derivative
3 2 (2.60%) Computer Science
4 1 (1.30%) Replication
4 1 (1.30%) Fat Client
4 1 (1.30%) Hedge funds
4 1 (1.30%) Thin Client
Operating Systems
1 55 (71.43%) Windows
2 33 (42.86%) Windows 7
3 16 (20.78%) Windows Server 2003
4 14 (18.18%) Windows Server 2008
5 11 (14.29%) Windows 8
5 11 (14.29%) Windows XP
6 7 (9.09%) Mac OS X
7 2 (2.60%) Windows 2000
8 1 (1.30%) Windows Server 2012
8 1 (1.30%) UNIX
Processes & Methodologies
1 23 (29.87%) ITIL
2 8 (10.39%) Document Management
3 4 (5.19%) Incident Management
4 3 (3.90%) CRM
4 3 (3.90%) Service Delivery
5 2 (2.60%) Investment Management
5 2 (2.60%) Fund Management
6 1 (1.30%) Asset Management
6 1 (1.30%) Release Management
6 1 (1.30%) Time Management
6 1 (1.30%) Mentoring
6 1 (1.30%) Risk Management
Programming Languages
1 3 (3.90%) SQL
2 2 (2.60%) VB
3 1 (1.30%) VB6
3 1 (1.30%) Python
3 1 (1.30%) VB.NET
3 1 (1.30%) VBA
3 1 (1.30%) C#
3 1 (1.30%) Java
3 1 (1.30%) JavaScript
3 1 (1.30%) VBScript
Qualifications
1 8 (10.39%) ITIL Foundation Certificate
2 7 (9.09%) Degree
3 3 (3.90%) Microsoft Certification
4 1 (1.30%) MCITP
4 1 (1.30%) MCSE
4 1 (1.30%) Cisco Certification
4 1 (1.30%) CCNA
Quality Assurance & Compliance
1 2 (2.60%) SLA
System Software
1 47 (61.04%) Active Directory
2 3 (3.90%) vSphere
3 1 (1.30%) VMware Infrastructure
Systems Management
1 4 (5.19%) DameWare
2 1 (1.30%) Cisco CUCM
2 1 (1.30%) FortiGate
Vendors
1 38 (49.35%) Microsoft
2 8 (10.39%) VMware
2 8 (10.39%) Citrix
3 7 (9.09%) Interwoven
4 6 (7.79%) Lotus
5 2 (2.60%) Apple
5 2 (2.60%) Sophos
5 2 (2.60%) Cisco
5 2 (2.60%) Mitel
6 1 (1.30%) Aruba
6 1 (1.30%) Oracle
6 1 (1.30%) Reuters
6 1 (1.30%) Bloomberg
6 1 (1.30%) Avaya
6 1 (1.30%) Juniper
6 1 (1.30%) HP
City, London
Tower Connect Ltd
Salary: From £21,000 to £25,000 per annum Plus Bonus, Excellent Benefits & rea
Posted: 4 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: 4 days ago
West London
Eaglecliff
Salary: Excellent Depending on Experience
Posted: 4 days ago
Chessington, Surrey
Coal IT Services
Salary: From £20,000 to £22,000 per annum + Bonus & Excellent Benefits Package
Posted: 4 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 7 days ago
London
Venn Group - UK
Salary: 20000-24000 Per Annum
Posted: 11 days ago