The statistics below represent IT jobs advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 513 602 621
Rank change year-on-year
+89 +19
Permanent jobs requiring a 1st Line Support Analyst 115 68 84
As % of all permanent IT jobs located in London 0.29% 0.15% 0.17%
As % of the Job Titles category 0.30% 0.16% 0.17%
Number of salaries quoted 111 64 74
Median salary £23,000 £25,500 £23,500
Median salary % change year-on-year
-9.80% +8.51%
90% offered a salary of more than £21,500 £20,000 £20,500
10% offered a salary of more than £30,000 £29,700 £30,000
UK excluding London median salary £20,000 £20,250 £20,500
% change year-on-year
-1.23% -1.21%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37730 42763 48400
As % of all permanent IT jobs located in London 95.70% 95.70% 96.05%
Number of salaries quoted 32818 36173 40481
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 25 June 2016.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +12 17 £22,000 +18.91%
City of London +39 9 £30,000 +25.65% 2
Chessington - 3 £21,500 -
Brentford - 2 £22,500 -
Uxbridge - 2 £27,500 -
Romford - 1 £21,000 -
Sidcup - 1 £28,000 -
Upminster - 1 £19,000 - 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 June 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Analyst in the job title.

1 148 (74.00%) Windows
2 128 (64.00%) Active Directory
3 94 (47.00%) Windows 7
4 76 (38.00%) Microsoft
5 75 (37.50%) ITIL
6 64 (32.00%) MS Office
7 56 (28.00%) Windows XP
8 43 (21.50%) MS Excel
9 41 (20.50%) iManage
10 39 (19.50%) Finance
11 37 (18.50%) Citrix
12 24 (12.00%) MS Exchange
13 23 (11.50%) Windows Server
14 21 (10.50%) Windows 8
14 21 (10.50%) ITIL Certification
15 19 (9.50%) Degree
15 19 (9.50%) Service Management
16 18 (9.00%) Blackberry
17 17 (8.50%) SQL
18 16 (8.00%) iPhone
19 15 (7.50%) ServiceNow
19 15 (7.50%) Android
19 15 (7.50%) Apple
20 14 (7.00%) Law
20 14 (7.00%) Legal
20 14 (7.00%) Smartphone
20 14 (7.00%) Skype for Business
21 13 (6.50%) Incident Management
22 12 (6.00%) MS PowerPoint
22 12 (6.00%) Exchange Server 2010

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (12.00%) MS Exchange
2 14 (7.00%) Skype for Business
3 12 (6.00%) Exchange Server 2010
4 8 (4.00%) SharePoint
5 7 (3.50%) Blackberry Enterprise Server
5 7 (3.50%) Exchange Server 2003
5 7 (3.50%) Exchange Server 2013
Applications
1 64 (32.00%) MS Office
2 43 (21.50%) MS Excel
3 12 (6.00%) MS PowerPoint
4 4 (2.00%) Adobe Creative Suite
Business Applications
1 4 (2.00%) thinkFolio
2 2 (1.00%) Dynamics CRM
3 1 (0.50%) Eagle PACE
3 1 (0.50%) Remedy ITSM
Cloud Services
1 7 (3.50%) Office 365
2 3 (1.50%) Mimecast
3 2 (1.00%) Cloud Computing
4 1 (0.50%) Google Apps
Communications & Networking
1 8 (4.00%) IP Telephony
1 8 (4.00%) VPN
2 6 (3.00%) TCP/IP
3 4 (2.00%) ADSL
3 4 (2.00%) VoIP
4 3 (1.50%) Firewall
4 3 (1.50%) Unified Communications
4 3 (1.50%) Wireless
5 2 (1.00%) DHCP
5 2 (1.00%) DNS
5 2 (1.00%) LAN
5 2 (1.00%) Skype
6 1 (0.50%) Cisco IPT
6 1 (0.50%) HTTPS
Database & Business Intelligence
1 4 (2.00%) MS Access
1 4 (2.00%) SQL Server
2 1 (0.50%) MySQL
2 1 (0.50%) SQL Server Integration Services
2 1 (0.50%) SQL Server Reporting Services
General
1 39 (19.50%) Finance
2 14 (7.00%) Law
2 14 (7.00%) Legal
3 11 (5.50%) Retail
4 6 (3.00%) Front Office
5 4 (2.00%) Back Office
5 4 (2.00%) Banking
6 2 (1.00%) Marketing
6 2 (1.00%) Telecoms
7 1 (0.50%) Advertising
7 1 (0.50%) French Language
7 1 (0.50%) German Language
7 1 (0.50%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (1.50%) .NET
1 3 (1.50%) XML
2 2 (1.00%) ASP.NET
2 2 (1.00%) XSL
3 1 (0.50%) COM
3 1 (0.50%) HTML
3 1 (0.50%) Silverlight
3 1 (0.50%) Web Services
3 1 (0.50%) XMPP
Miscellaneous
1 18 (9.00%) Blackberry
2 16 (8.00%) iPhone
3 14 (7.00%) Smartphone
4 8 (4.00%) RSA SecurID
5 5 (2.50%) Management Information System
5 5 (2.50%) Video Conferencing
6 4 (2.00%) EPoS
6 4 (2.00%) iPad
7 2 (1.00%) Analytical Skills
7 2 (1.00%) Computer Science
7 2 (1.00%) Fat Client
7 2 (1.00%) Thin Client
8 1 (0.50%) Fintech
8 1 (0.50%) Hedge funds
8 1 (0.50%) Video Editing
8 1 (0.50%) Wiki
Operating Systems
1 148 (74.00%) Windows
2 94 (47.00%) Windows 7
3 56 (28.00%) Windows XP
4 23 (11.50%) Windows Server
5 21 (10.50%) Windows 8
6 15 (7.50%) Android
7 11 (5.50%) Windows Server 2003
8 10 (5.00%) Windows Server 2012
9 8 (4.00%) Mac OS X
10 7 (3.50%) Unix
11 6 (3.00%) Windows Server 2008
12 4 (2.00%) Windows 10
12 4 (2.00%) Windows Mobile
12 4 (2.00%) Windows Vista
13 3 (1.50%) Apple iOS
13 3 (1.50%) Linux
13 3 (1.50%) Windows 2000 Server
13 3 (1.50%) Windows NT
Processes & Methodologies
1 75 (37.50%) ITIL
2 19 (9.50%) Service Management
3 13 (6.50%) Incident Management
4 11 (5.50%) ITIL V3
5 9 (4.50%) Asset Management
5 9 (4.50%) Mobile Device Management
6 8 (4.00%) Disaster Recovery
6 8 (4.00%) Service Delivery
7 5 (2.50%) Wealth Management
8 4 (2.00%) BCP
8 4 (2.00%) Change Control
8 4 (2.00%) Information Security
8 4 (2.00%) Problem Management
9 3 (1.50%) CRM
9 3 (1.50%) Data Protection
9 3 (1.50%) Document Management
9 3 (1.50%) Fund Management
9 3 (1.50%) Investment Management
9 3 (1.50%) Network Management
9 3 (1.50%) Time Management
Programming Languages
1 17 (8.50%) SQL
2 2 (1.00%) C#
2 2 (1.00%) VB
3 1 (0.50%) JavaScript
3 1 (0.50%) PowerShell
Qualifications
1 21 (10.50%) ITIL Certification
2 19 (9.50%) Degree
3 9 (4.50%) MCP
4 6 (3.00%) Microsoft Certification
5 3 (1.50%) MCITP
5 3 (1.50%) MCSE
6 2 (1.00%) ITIL Foundation Certificate
6 2 (1.00%) MCDST
6 2 (1.00%) MCSA
Quality Assurance & Compliance
1 11 (5.50%) SLA
System Software
1 128 (64.00%) Active Directory
2 11 (5.50%) XenApp
3 4 (2.00%) VMware Infrastructure
3 4 (2.00%) XenDesktop
4 2 (1.00%) Virtual Machines
Systems Management
1 3 (1.50%) SCCM
Vendors
1 76 (38.00%) Microsoft
2 41 (20.50%) iManage
3 37 (18.50%) Citrix
4 15 (7.50%) Apple
4 15 (7.50%) ServiceNow
5 9 (4.50%) Bloomberg
6 8 (4.00%) Avaya
6 8 (4.00%) Cisco
7 7 (3.50%) HP
8 6 (3.00%) Oracle
9 5 (2.50%) FactSet
9 5 (2.50%) Remedy
10 4 (2.00%) Adobe
10 4 (2.00%) Altiris
10 4 (2.00%) Blue Coat
10 4 (2.00%) Bomgar
10 4 (2.00%) CheckPoint
10 4 (2.00%) VMware
11 3 (1.50%) Dell
11 3 (1.50%) Retek
City, London
Global Technology Solutions Ltd
Salary: £22000 - £23000 per annum + ben
Posted: Yesterday
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 days ago
Upminster
Hays London City Cheapside
Salary: £18000.00 - £20000.00 per annum
Posted: 12 days ago
London, South East
MI6
Salary: £31,959 - £34,553 (depending on skills)
Posted: 12 days ago