The statistics below represent IT jobs advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 539 552 621
Rank change year-on-year
+13 +69
Permanent jobs requiring a 1st Line Support Analyst 108 97 76
As % of all permanent IT jobs located in London 0.27% 0.22% 0.16%
As % of the Job Titles category 0.28% 0.23% 0.16%
Number of salaries quoted 105 80 68
Median salary £24,000 £24,000 £23,500
Median salary % change year-on-year
- +2.12%
90% offered a salary of more than £22,000 £20,950 £19,050
10% offered a salary of more than £32,400 £28,000 £30,750
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38774 41624 46755
As % of all permanent IT jobs located in London 95.70% 95.78% 96.07%
Number of salaries quoted 33647 35137 39033
Median salary £55,000 £54,500 £52,500
Median salary % change year-on-year
+0.91% +3.80%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 25 May 2016.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +10 17 £22,000 +18.91% 1
City of London +32 10 £30,000 +25.00% 1
Chessington +9 3 £21,500 -4.44%
Uxbridge - 2 £27,500 -
Brentford - 1 £22,500 - 1
Romford - 1 £21,000 -
Sidcup - 1 £28,000 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 May 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Analyst in the job title.

1 134 (71.66%) Windows
2 120 (64.17%) Active Directory
3 81 (43.32%) Windows 7
4 75 (40.11%) Microsoft
5 70 (37.43%) ITIL
6 60 (32.09%) MS Office
7 52 (27.81%) Windows XP
8 41 (21.93%) MS Excel
9 40 (21.39%) Citrix
10 36 (19.25%) Finance
11 35 (18.72%) iManage
12 27 (14.44%) MS Exchange
13 23 (12.30%) Windows Server
14 21 (11.23%) Windows 8
15 19 (10.16%) ITIL Certification
16 18 (9.63%) Blackberry
16 18 (9.63%) Service Management
17 16 (8.56%) SQL
17 16 (8.56%) Skype for Business
17 16 (8.56%) ServiceNow
18 15 (8.02%) Android
18 15 (8.02%) iPhone
18 15 (8.02%) Law
19 14 (7.49%) Degree
19 14 (7.49%) Windows Server 2003
20 13 (6.95%) MS PowerPoint
20 13 (6.95%) Retail
21 12 (6.42%) Smartphone
21 12 (6.42%) Incident Management
21 12 (6.42%) Windows Server 2012

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (14.44%) MS Exchange
2 16 (8.56%) Skype for Business
3 12 (6.42%) Exchange Server 2010
4 10 (5.35%) Exchange Server 2003
4 10 (5.35%) Exchange Server 2013
5 8 (4.28%) SharePoint
6 7 (3.74%) Blackberry Enterprise Server
Applications
1 60 (32.09%) MS Office
2 41 (21.93%) MS Excel
3 13 (6.95%) MS PowerPoint
4 4 (2.14%) Adobe Creative Suite
Business Applications
1 4 (2.14%) thinkFolio
2 2 (1.07%) Dynamics CRM
3 1 (0.53%) Eagle PACE
3 1 (0.53%) Remedy ITSM
Cloud Services
1 10 (5.35%) Office 365
2 3 (1.60%) Cloud Computing
2 3 (1.60%) Mimecast
3 1 (0.53%) Google Apps
Communications & Networking
1 11 (5.88%) VPN
2 9 (4.81%) IP Telephony
3 8 (4.28%) TCP/IP
4 4 (2.14%) ADSL
4 4 (2.14%) Firewall
4 4 (2.14%) VoIP
5 3 (1.60%) DHCP
5 3 (1.60%) DNS
5 3 (1.60%) Unified Communications
6 2 (1.07%) LAN
6 2 (1.07%) Wireless
7 1 (0.53%) Skype
Database & Business Intelligence
1 4 (2.14%) MS Access
1 4 (2.14%) SQL Server
2 1 (0.53%) MySQL
2 1 (0.53%) SQL Server Integration Services
2 1 (0.53%) SQL Server Reporting Services
General
1 36 (19.25%) Finance
2 15 (8.02%) Law
3 13 (6.95%) Retail
4 11 (5.88%) Legal
5 6 (3.21%) Front Office
6 4 (2.14%) Back Office
7 3 (1.60%) Banking
8 2 (1.07%) Marketing
9 1 (0.53%) Advertising
9 1 (0.53%) Electronics
9 1 (0.53%) French Language
9 1 (0.53%) German Language
9 1 (0.53%) Investment Banking
9 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.60%) .NET
1 3 (1.60%) XML
2 2 (1.07%) ASP.NET
2 2 (1.07%) XSL
3 1 (0.53%) HTML
3 1 (0.53%) Silverlight
3 1 (0.53%) Web Services
Miscellaneous
1 18 (9.63%) Blackberry
2 15 (8.02%) iPhone
3 12 (6.42%) Smartphone
4 8 (4.28%) RSA SecurID
5 5 (2.67%) EPoS
5 5 (2.67%) Management Information System
6 3 (1.60%) iPad
6 3 (1.60%) Video Conferencing
7 2 (1.07%) Analytical Skills
7 2 (1.07%) Computer Science
7 2 (1.07%) Fat Client
7 2 (1.07%) Thin Client
8 1 (0.53%) Fintech
8 1 (0.53%) Hedge funds
8 1 (0.53%) Mathematics
8 1 (0.53%) Wiki
Operating Systems
1 134 (71.66%) Windows
2 81 (43.32%) Windows 7
3 52 (27.81%) Windows XP
4 23 (12.30%) Windows Server
5 21 (11.23%) Windows 8
6 15 (8.02%) Android
7 14 (7.49%) Windows Server 2003
8 12 (6.42%) Windows Server 2012
9 7 (3.74%) Unix
10 5 (2.67%) Mac OS X
10 5 (2.67%) Windows Server 2008
11 4 (2.14%) Windows Mobile
12 3 (1.60%) Linux
12 3 (1.60%) Windows Vista
13 2 (1.07%) Apple iOS
13 2 (1.07%) Windows 10
13 2 (1.07%) Windows 2000 Server
13 2 (1.07%) Windows NT
Processes & Methodologies
1 70 (37.43%) ITIL
2 18 (9.63%) Service Management
3 12 (6.42%) Incident Management
4 11 (5.88%) ITIL V3
5 9 (4.81%) Disaster Recovery
6 8 (4.28%) Asset Management
6 8 (4.28%) Mobile Device Management
7 5 (2.67%) Service Delivery
7 5 (2.67%) Wealth Management
8 4 (2.14%) BCP
8 4 (2.14%) Information Security
9 3 (1.60%) Change Control
9 3 (1.60%) CRM
9 3 (1.60%) Data Protection
9 3 (1.60%) Fund Management
9 3 (1.60%) Patch Management
9 3 (1.60%) Problem Management
10 2 (1.07%) Line Management
10 2 (1.07%) Network Management
10 2 (1.07%) Ticket Management
Programming Languages
1 16 (8.56%) SQL
2 2 (1.07%) C#
2 2 (1.07%) VB
3 1 (0.53%) C
3 1 (0.53%) JavaScript
3 1 (0.53%) PowerShell
Qualifications
1 19 (10.16%) ITIL Certification
2 14 (7.49%) Degree
3 10 (5.35%) MCP
4 7 (3.74%) Microsoft Certification
5 4 (2.14%) MCSE
6 3 (1.60%) MCITP
7 2 (1.07%) ITIL Foundation Certificate
7 2 (1.07%) MCDST
7 2 (1.07%) MCSA
8 1 (0.53%) HNC
Quality Assurance & Compliance
1 7 (3.74%) SLA
System Software
1 120 (64.17%) Active Directory
2 10 (5.35%) XenApp
3 4 (2.14%) VMware Infrastructure
4 3 (1.60%) XenDesktop
Systems Management
1 3 (1.60%) SCCM
Vendors
1 75 (40.11%) Microsoft
2 40 (21.39%) Citrix
3 35 (18.72%) iManage
4 16 (8.56%) ServiceNow
5 11 (5.88%) Apple
5 11 (5.88%) Avaya
6 9 (4.81%) Bloomberg
7 8 (4.28%) Remedy
8 6 (3.21%) Cisco
8 6 (3.21%) HP
8 6 (3.21%) Oracle
9 5 (2.67%) FactSet
10 4 (2.14%) Adobe
10 4 (2.14%) Blue Coat
10 4 (2.14%) CheckPoint
10 4 (2.14%) VMware
11 3 (1.60%) Salesforce.com
12 2 (1.07%) Altiris
12 2 (1.07%) Dell
12 2 (1.07%) Retek
Central London / West End
H&R Talent
Salary: From £24,000 to £27,000 per annum
Posted: 13 hours ago
Central London / West End
Latcom Ltd
Salary: From £25,000 to £29,000 per annum
Posted: 18 hours ago
Brentford, Middlesex
Vadis People
Salary: £20,000-25,000 pa depending on experience
Posted: 20 hours ago
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: Yesterday
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: From £24,000 to £24,000 per annum Plus benefits
Posted: 5 days ago
London
Ashdown IT
Salary: £20000 - £23000 per annum
Posted: 6 days ago