The statistics below represent IT jobs advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
First Line Support Analyst
England / London
Rank 541 581 553
Rank change year-on-year
+40 -28
Permanent jobs requiring a 1st Line Support Analyst 47 67 81
As % of all permanent IT jobs located in London 0.14% 0.16% 0.20%
As % of the Job Titles category 0.15% 0.17% 0.21%
Number of salaries quoted 46 62 72
Median salary £25,500 £24,000 £25,000
Median salary % change year-on-year
+6.25% -4.00%
90% offered a salary of more than £22,000 £21,050 £21,500
10% offered a salary of more than £34,750 £27,400 £31,950
UK excluding London median salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31979 39106 38954
As % of all permanent IT jobs located in London 95.86% 96.15% 96.11%
Number of salaries quoted 27127 33602 33122
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 18 January 2017.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +11 5 £23,500 -2.08%
Hammersmith - 4 £26,000 -
City of London +19 2 £24,000 +6.66% 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 18 January 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Analyst in the job title.

1 64 (63.37%) Active Directory
1 64 (63.37%) Windows
2 44 (43.56%) Windows 7
3 42 (41.58%) Microsoft
4 38 (37.62%) ITIL
5 30 (29.70%) MS Excel
6 27 (26.73%) MS Office
7 26 (25.74%) Windows XP
8 24 (23.76%) iManage
9 20 (19.80%) Finance
10 15 (14.85%) Windows Server 2008
11 14 (13.86%) Office 365
12 13 (12.87%) Citrix
13 12 (11.88%) Change Management
13 12 (11.88%) ITSM
14 11 (10.89%) Service Management
14 11 (10.89%) Mac OS X
14 11 (10.89%) Windows 8
15 10 (9.90%) Windows Server
15 10 (9.90%) Banking
16 9 (8.91%) ITIL Certification
16 9 (8.91%) SQL
17 8 (7.92%) Windows Server 2012
17 8 (7.92%) .NET
17 8 (7.92%) Web Services
17 8 (7.92%) XML
17 8 (7.92%) MS Exchange
17 8 (7.92%) Law
17 8 (7.92%) Smartphone
18 7 (6.93%) LAN

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.92%) MS Exchange
2 6 (5.94%) Skype for Business
3 2 (1.98%) Exchange Server 2010
3 2 (1.98%) SharePoint
4 1 (0.99%) Blackberry Enterprise Server
4 1 (0.99%) Exchange Server 2013
4 1 (0.99%) JBoss
Applications
1 30 (29.70%) MS Excel
2 27 (26.73%) MS Office
Business Applications
1 1 (0.99%) Dynamics CRM
Cloud Services
1 14 (13.86%) Office 365
Communications & Networking
1 7 (6.93%) DHCP
1 7 (6.93%) DNS
1 7 (6.93%) LAN
1 7 (6.93%) TCP/IP
1 7 (6.93%) WAN
2 1 (0.99%) Firewall
2 1 (0.99%) IP Telephony
2 1 (0.99%) Network Security
2 1 (0.99%) Skype
2 1 (0.99%) VLAN
2 1 (0.99%) VoIP
2 1 (0.99%) VPN
2 1 (0.99%) Wireless
Database & Business Intelligence
1 5 (4.95%) SQL Server
2 1 (0.99%) Crystal Reports
General
1 20 (19.80%) Finance
2 10 (9.90%) Banking
3 8 (7.92%) Law
4 5 (4.95%) Financial Institution
4 5 (4.95%) French Language
4 5 (4.95%) Front Office
4 5 (4.95%) German Language
4 5 (4.95%) Legal
4 5 (4.95%) Retail
5 3 (2.97%) Back Office
6 2 (1.98%) Telecoms
7 1 (0.99%) Spanish Language
7 1 (0.99%) Wholesale Banking
Libraries, Frameworks & Software Standards
1 8 (7.92%) .NET
1 8 (7.92%) Web Services
1 8 (7.92%) XML
2 5 (4.95%) EDI
2 5 (4.95%) SOAP
3 3 (2.97%) ASP.NET
3 3 (2.97%) XSL
4 1 (0.99%) DHTML
4 1 (0.99%) FIX Protocol
4 1 (0.99%) HTML
4 1 (0.99%) XMPP
Miscellaneous
1 8 (7.92%) Smartphone
2 7 (6.93%) EPoS
3 3 (2.97%) Fixed Income
4 2 (1.98%) Analytical Skills
4 2 (1.98%) Blackberry
4 2 (1.98%) Data Centre
4 2 (1.98%) Hedge funds
5 1 (0.99%) Clustering
5 1 (0.99%) Fat Client
5 1 (0.99%) Foreign Exchange (FX)
5 1 (0.99%) Handset
5 1 (0.99%) Thin Client
5 1 (0.99%) Video Conferencing
Operating Systems
1 64 (63.37%) Windows
2 44 (43.56%) Windows 7
3 26 (25.74%) Windows XP
4 15 (14.85%) Windows Server 2008
5 11 (10.89%) Mac OS X
5 11 (10.89%) Windows 8
6 10 (9.90%) Windows Server
7 8 (7.92%) Windows Server 2012
8 6 (5.94%) Windows Server 2003
9 5 (4.95%) Linux
9 5 (4.95%) Unix
10 3 (2.97%) Windows 10
Processes & Methodologies
1 38 (37.62%) ITIL
2 12 (11.88%) Change Management
2 12 (11.88%) ITSM
3 11 (10.89%) Service Management
4 5 (4.95%) Asset Management
4 5 (4.95%) Trend Analysis
5 4 (3.96%) Problem Management
6 3 (2.97%) Incident Management
6 3 (2.97%) MVC
6 3 (2.97%) Stakeholder Management
6 3 (2.97%) Ticket Management
6 3 (2.97%) Time Management
7 2 (1.98%) Business Continuity
7 2 (1.98%) CRM
7 2 (1.98%) Electronic Trading
7 2 (1.98%) User Acceptance Testing
8 1 (0.99%) Algorithmic Trading
8 1 (0.99%) Disaster Recovery
8 1 (0.99%) Information Security
8 1 (0.99%) Regression Testing
Programming Languages
1 9 (8.91%) SQL
2 3 (2.97%) C#
2 3 (2.97%) VB
3 2 (1.98%) Java
4 1 (0.99%) JavaScript
Qualifications
1 9 (8.91%) ITIL Certification
2 2 (1.98%) A+ Certification
2 2 (1.98%) DBS Check
2 2 (1.98%) Degree
2 2 (1.98%) MCP
2 2 (1.98%) MCTS
2 2 (1.98%) Microsoft Certification
3 1 (0.99%) MCSA
Quality Assurance & Compliance
1 5 (4.95%) SLA
2 1 (0.99%) QA
System Software
1 64 (63.37%) Active Directory
2 2 (1.98%) XenApp
3 1 (0.99%) XenDesktop
Systems Management
1 1 (0.99%) AirWatch
1 1 (0.99%) Backup Exec
1 1 (0.99%) Failover Clustering
Vendors
1 42 (41.58%) Microsoft
2 24 (23.76%) iManage
3 13 (12.87%) Citrix
4 6 (5.94%) Cisco
5 5 (4.95%) ServiceNow
6 4 (3.96%) Oracle
6 4 (3.96%) Remedy
7 3 (2.97%) Apple
7 3 (2.97%) VMware
8 1 (0.99%) Avaya
8 1 (0.99%) HP
8 1 (0.99%) Juniper
8 1 (0.99%) LANDesk
8 1 (0.99%) MobileIron
8 1 (0.99%) SonicWALL
8 1 (0.99%) Splunk
City, London
Harrington Starr
Salary: £30000 - £35000 per annum + Bonus + Benefits + Training
Posted: 4 days ago