The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 596 584 631
Rank change year-on-year
-12 +47
Permanent jobs requiring a 1st Line Support Analyst 33 32 13
As % of all permanent IT jobs located in London 0.071% 0.071% 0.025%
As % of the Job Titles category 0.076% 0.076% 0.027%
Number of salaries quoted 30 31 13
Average salary £23,500 £22,000 £23,500
Average salary % change year-on-year
+6.81% -6.38%
90% offered a salary of more than £19,750 £18,000 £18,600
10% offered a salary of more than £28,250 £31,000 £31,280
UK excluding London average salary £20,000 £19,000 £19,000
% change year-on-year
+5.26% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43289 41874 48462
As % of all permanent IT jobs located in London 93.43% 93.48% 94.57%
Number of salaries quoted 36157 35150 42053
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 27 August 2014.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon -4 4 £24,000 -11.11%
City of London +8 2 £27,500 -11.29%
Sidcup 0 1 £21,000 -6.66%
Paddington - 1 - -
Wimbledon - 1 £27,500 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 27 August 2014, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 47 (73.44%) Windows
2 36 (56.25%) Active Directory
3 33 (51.56%) Microsoft
4 31 (48.44%) MS Office
5 26 (40.63%) Windows 7
6 23 (35.94%) ITIL
7 21 (32.81%) MS Excel
8 16 (25.00%) Finance
9 14 (21.88%) Legal
9 14 (21.88%) Windows Server 2003
10 11 (17.19%) Windows XP
11 10 (15.63%) Windows Server 2008
12 9 (14.06%) Windows 8
12 9 (14.06%) MS Exchange
12 9 (14.06%) Interwoven
13 8 (12.50%) Law
13 8 (12.50%) ITIL Foundation Certificate
14 7 (10.94%) TCP/IP
14 7 (10.94%) Citrix
15 6 (9.38%) VMware
15 6 (9.38%) Document Management
15 6 (9.38%) Incident Management
15 6 (9.38%) Degree
16 5 (7.81%) Banking
16 5 (7.81%) WorkSite
17 4 (6.25%) Service Delivery
17 4 (6.25%) DameWare
17 4 (6.25%) Microsoft Certification
17 4 (6.25%) Lotus
17 4 (6.25%) Internet

1st Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 27 August 2014, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (14.06%) MS Exchange
2 5 (7.81%) WorkSite
3 4 (6.25%) IBM Notes
4 3 (4.69%) Exchange Server 2007
5 2 (3.13%) Exchange Server 2010
6 1 (1.56%) IIS
6 1 (1.56%) Lync
6 1 (1.56%) SharePoint
6 1 (1.56%) Exchange Server 2003
Applications
1 31 (48.44%) MS Office
2 21 (32.81%) MS Excel
3 2 (3.13%) MS PowerPoint
Business Applications
1 3 (4.69%) Dynamics AX
Cloud Services
1 4 (6.25%) Office 365
2 2 (3.13%) Microsoft Azure
Communications & Networking
1 7 (10.94%) TCP/IP
2 4 (6.25%) LAN
2 4 (6.25%) Internet
3 3 (4.69%) Firewall
4 2 (3.13%) Cisco IOS
4 2 (3.13%) WAN
5 1 (1.56%) DHCP
5 1 (1.56%) VPN
5 1 (1.56%) DNS
Database & Business Intelligence
1 3 (4.69%) SQL Server
General
1 16 (25.00%) Finance
2 14 (21.88%) Legal
3 8 (12.50%) Law
4 5 (7.81%) Banking
5 2 (3.13%) Japanese Language
5 2 (3.13%) Billing
6 1 (1.56%) Investment Banking
6 1 (1.56%) Wholesale Banking
6 1 (1.56%) Italian Language
6 1 (1.56%) Front Office
6 1 (1.56%) Telecoms
6 1 (1.56%) Turkish Language
6 1 (1.56%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (3.13%) HTML
1 2 (3.13%) .NET
1 2 (3.13%) ASP.NET
1 2 (3.13%) CSS
Miscellaneous
1 4 (6.25%) Blackberry
2 3 (4.69%) AS400
3 2 (3.13%) Replication
3 2 (3.13%) Management Information System
3 2 (3.13%) Mobile Banking
4 1 (1.56%) Thin Client
4 1 (1.56%) Computer Science
4 1 (1.56%) Fat Client
4 1 (1.56%) Video Conferencing
4 1 (1.56%) Hedge funds
Operating Systems
1 47 (73.44%) Windows
2 26 (40.63%) Windows 7
3 14 (21.88%) Windows Server 2003
4 11 (17.19%) Windows XP
5 10 (15.63%) Windows Server 2008
6 9 (14.06%) Windows 8
7 3 (4.69%) Mac OS X
8 2 (3.13%) Windows 2000
9 1 (1.56%) Apple iOS
9 1 (1.56%) UNIX
Processes & Methodologies
1 23 (35.94%) ITIL
2 6 (9.38%) Document Management
2 6 (9.38%) Incident Management
3 4 (6.25%) Service Delivery
4 3 (4.69%) Time Management
5 2 (3.13%) Asset Management
5 2 (3.13%) CRM
5 2 (3.13%) Fund Management
5 2 (3.13%) Investment Management
6 1 (1.56%) Kalman Filter
Programming Languages
1 2 (3.13%) VB
1 2 (3.13%) VB.NET
1 2 (3.13%) VBA
1 2 (3.13%) VB6
1 2 (3.13%) JavaScript
2 1 (1.56%) SQL
Qualifications
1 8 (12.50%) ITIL Foundation Certificate
2 6 (9.38%) Degree
3 4 (6.25%) Microsoft Certification
4 2 (3.13%) MCSE
5 1 (1.56%) CCNA
5 1 (1.56%) Cisco Certification
5 1 (1.56%) MCITP
Quality Assurance & Compliance
1 2 (3.13%) SLA
System Software
1 36 (56.25%) Active Directory
2 1 (1.56%) VMware Infrastructure
2 1 (1.56%) vSphere
Systems Management
1 4 (6.25%) DameWare
2 2 (3.13%) Cisco CUCM
2 2 (3.13%) FortiGate
Vendors
1 33 (51.56%) Microsoft
2 9 (14.06%) Interwoven
3 7 (10.94%) Citrix
4 6 (9.38%) VMware
5 4 (6.25%) Lotus
6 3 (4.69%) Apple
6 3 (4.69%) Cisco
7 2 (3.13%) HP
7 2 (3.13%) Sophos
7 2 (3.13%) Mitel
7 2 (3.13%) Aruba
7 2 (3.13%) Juniper
8 1 (1.56%) Avaya
8 1 (1.56%) Oracle
8 1 (1.56%) Adobe
London
Recruitment Genius
Salary: £18000 - £21000 per annum
Posted: 13 days ago