The statistics below represent IT jobs advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 538 571 582
Rank change year-on-year
+33 +11
Permanent jobs requiring a 1st Line Support Analyst 72 86 81
As % of all permanent IT jobs located in London 0.19% 0.20% 0.18%
As % of the Job Titles category 0.20% 0.20% 0.18%
Number of salaries quoted 70 85 71
Median salary £25,000 £24,000 £24,000
Median salary % change year-on-year
+4.16% -
90% offered a salary of more than £21,900 £20,000 £20,250
10% offered a salary of more than £37,300 £32,000 £32,500
UK excluding London median salary £21,250 £20,500 £20,000
% change year-on-year
+3.65% +2.50%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36316 42094 44007
As % of all permanent IT jobs located in London 95.66% 95.80% 95.79%
Number of salaries quoted 31475 35861 36604
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 30 September 2016.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 2 £26,000 +8.33%
Chessington - 2 £26,000 -
Croydon - 2 £22,000 -
Sidcup - 1 £25,000 -
Upminster - 1 £19,000 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 September 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Analyst in the job title.

1 143 (77.72%) Windows
2 112 (60.87%) Active Directory
3 86 (46.74%) Windows 7
4 79 (42.93%) ITIL
5 70 (38.04%) Microsoft
6 59 (32.07%) MS Office
7 51 (27.72%) Windows XP
8 50 (27.17%) MS Excel
9 47 (25.54%) iManage
10 31 (16.85%) Service Management
11 28 (15.22%) Finance
12 27 (14.67%) ITIL Certification
13 24 (13.04%) Windows Server
14 18 (9.78%) Windows Server 2008
14 18 (9.78%) Citrix
14 18 (9.78%) XML
14 18 (9.78%) .NET
15 16 (8.70%) Web Services
15 16 (8.70%) Degree
16 15 (8.15%) Apple
16 15 (8.15%) Windows Server 2003
17 14 (7.61%) Mac OS X
17 14 (7.61%) MS Exchange
18 13 (7.07%) SQL Server
18 13 (7.07%) SQL
19 12 (6.52%) Windows 10
19 12 (6.52%) Windows 8
20 11 (5.98%) Incident Management
20 11 (5.98%) Problem Management
20 11 (5.98%) ITSM

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.61%) MS Exchange
2 7 (3.80%) Blackberry Enterprise Server
3 6 (3.26%) Exchange Server 2010
4 3 (1.63%) SharePoint
4 3 (1.63%) Skype for Business
5 2 (1.09%) Exchange Server 2003
6 1 (0.54%) Exchange Server 2007
Applications
1 59 (32.07%) MS Office
2 50 (27.17%) MS Excel
3 4 (2.17%) MS PowerPoint
4 1 (0.54%) Photoshop
Business Applications
1 1 (0.54%) Eagle PACE
1 1 (0.54%) Remedy ITSM
Cloud Services
1 1 (0.54%) Mimecast
Communications & Networking
1 5 (2.72%) DHCP
1 5 (2.72%) DNS
1 5 (2.72%) LAN
2 4 (2.17%) TCP/IP
2 4 (2.17%) WAN
2 4 (2.17%) Wireless
3 3 (1.63%) VoIP
4 2 (1.09%) Skype
4 2 (1.09%) VPN
5 1 (0.54%) Cisco IPT
5 1 (0.54%) HTTPS
5 1 (0.54%) Internet
5 1 (0.54%) Intranet
5 1 (0.54%) IP Telephony
Database & Business Intelligence
1 13 (7.07%) SQL Server
2 1 (0.54%) Crystal Reports
2 1 (0.54%) SQL Server Integration Services
2 1 (0.54%) SQL Server Reporting Services
General
1 28 (15.22%) Finance
2 10 (5.43%) Legal
3 8 (4.35%) Back Office
3 8 (4.35%) Law
4 7 (3.80%) Front Office
5 6 (3.26%) Retail
6 5 (2.72%) Banking
7 3 (1.63%) German Language
7 3 (1.63%) Telecoms
8 2 (1.09%) French Language
8 2 (1.09%) Japanese Language
9 1 (0.54%) Electronics
9 1 (0.54%) Marketing
9 1 (0.54%) Spanish Language
Libraries, Frameworks & Software Standards
1 18 (9.78%) .NET
1 18 (9.78%) XML
2 16 (8.70%) Web Services
3 9 (4.89%) EDI
3 9 (4.89%) SOAP
4 8 (4.35%) ASP.NET
4 8 (4.35%) XSL
5 1 (0.54%) COM
5 1 (0.54%) FIX Protocol
5 1 (0.54%) HTML
5 1 (0.54%) XMPP
Miscellaneous
1 9 (4.89%) Blackberry
2 8 (4.35%) Smartphone
3 7 (3.80%) iPhone
4 5 (2.72%) Management Information System
5 4 (2.17%) Analytical Skills
6 3 (1.63%) iPad
7 2 (1.09%) Fat Client
7 2 (1.09%) Thin Client
7 2 (1.09%) Video Conferencing
7 2 (1.09%) Video Editing
8 1 (0.54%) Clustering
8 1 (0.54%) Computer Science
8 1 (0.54%) Hedge funds
8 1 (0.54%) Wiki
Operating Systems
1 143 (77.72%) Windows
2 86 (46.74%) Windows 7
3 51 (27.72%) Windows XP
4 24 (13.04%) Windows Server
5 18 (9.78%) Windows Server 2008
6 15 (8.15%) Windows Server 2003
7 14 (7.61%) Mac OS X
8 12 (6.52%) Windows 10
8 12 (6.52%) Windows 8
9 11 (5.98%) Unix
10 9 (4.89%) Linux
11 7 (3.80%) Android
11 7 (3.80%) Windows Server 2012
12 4 (2.17%) Windows Mobile
13 3 (1.63%) Apple iOS
13 3 (1.63%) Windows 2000 Server
13 3 (1.63%) Windows NT
14 2 (1.09%) Windows Vista
Processes & Methodologies
1 79 (42.93%) ITIL
2 31 (16.85%) Service Management
3 11 (5.98%) Incident Management
3 11 (5.98%) ITSM
3 11 (5.98%) Problem Management
4 10 (5.43%) Trend Analysis
5 8 (4.35%) MVC
6 7 (3.80%) Change Management
6 7 (3.80%) Stakeholder Management
7 5 (2.72%) Asset Management
7 5 (2.72%) Disaster Recovery
7 5 (2.72%) ITIL V3
7 5 (2.72%) Service Delivery
7 5 (2.72%) Time Management
8 4 (2.17%) BCP
8 4 (2.17%) Change Control
8 4 (2.17%) Information Security
8 4 (2.17%) Mobile Device Management
9 3 (1.63%) Document Management
9 3 (1.63%) Investment Management
Programming Languages
1 13 (7.07%) SQL
2 8 (4.35%) C#
2 8 (4.35%) VB
3 1 (0.54%) Java
3 1 (0.54%) PowerShell
Qualifications
1 27 (14.67%) ITIL Certification
2 16 (8.70%) Degree
3 8 (4.35%) MCP
4 5 (2.72%) Microsoft Certification
5 3 (1.63%) MCSE
6 2 (1.09%) MCSA
7 1 (0.54%) A+ Certification
7 1 (0.54%) CCNA
7 1 (0.54%) Cisco Certification
7 1 (0.54%) HNC
7 1 (0.54%) ITIL Foundation Certificate
7 1 (0.54%) MCDST
7 1 (0.54%) MCITP
7 1 (0.54%) MCTS
Quality Assurance & Compliance
1 10 (5.43%) SLA
System Software
1 112 (60.87%) Active Directory
2 5 (2.72%) XenApp
3 2 (1.09%) Virtual Machines
3 2 (1.09%) XenDesktop
Systems Management
1 1 (0.54%) AirWatch
1 1 (0.54%) Backup Exec
1 1 (0.54%) Failover Clustering
Vendors
1 70 (38.04%) Microsoft
2 47 (25.54%) iManage
3 18 (9.78%) Citrix
4 15 (8.15%) Apple
5 10 (5.43%) ServiceNow
6 9 (4.89%) Oracle
7 7 (3.80%) Cisco
8 5 (2.72%) Altiris
8 5 (2.72%) Bomgar
8 5 (2.72%) Dell
9 4 (2.17%) Avaya
9 4 (2.17%) MobileIron
9 4 (2.17%) Remedy
10 3 (1.63%) HP
10 3 (1.63%) Retalix
10 3 (1.63%) Retek
11 2 (1.09%) Tableau
12 1 (0.54%) FactSet
12 1 (0.54%) Splunk
12 1 (0.54%) Vermilion
Central London / West End
ReThink Recruitment
Salary: £23000 - £25000.00 per annum + Benefits
Posted: Yesterday
London
MI6
Posted: 4 days ago