The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 590 573 623
Rank change year-on-year
-17 +50
Permanent jobs requiring a 1st Line Support Analyst 39 24 21
As % of all permanent IT jobs located in London 0.082% 0.054% 0.040%
As % of the Job Titles category 0.088% 0.058% 0.043%
Number of salaries quoted 35 23 21
Average salary £24,000 £21,500 £22,000
Average salary % change year-on-year
+11.62% -2.27%
90% offered a salary of more than £18,800 £18,000 £19,000
10% offered a salary of more than £33,000 £27,000 £31,500
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44463 41317 49029
As % of all permanent IT jobs located in London 93.44% 93.46% 94.52%
Number of salaries quoted 37382 34631 42706
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Salary Trend in London

1st Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 22 July 2014.

1st Line Support Analyst Salary Histogram in London

1st Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -7 4 £27,500 +0.91% 1
Wimbledon - 2 £27,500 -
Paddington - 1 - -
Bromley - 1 £18,000 -
Sidcup - 1 £21,000 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 July 2014, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 45 (65.22%) Windows
2 34 (49.28%) Active Directory
3 32 (46.38%) Microsoft
4 28 (40.58%) MS Office
5 22 (31.88%) Windows 7
6 21 (30.43%) ITIL
7 17 (24.64%) MS Excel
8 16 (23.19%) Legal
9 14 (20.29%) Finance
10 12 (17.39%) Windows Server 2003
10 12 (17.39%) Windows XP
11 11 (15.94%) TCP/IP
12 10 (14.49%) Law
13 9 (13.04%) Interwoven
13 9 (13.04%) MS Exchange
13 9 (13.04%) Windows 8
14 8 (11.59%) Windows Server 2008
15 7 (10.14%) Banking
15 7 (10.14%) Degree
16 6 (8.70%) Incident Management
16 6 (8.70%) WorkSite
16 6 (8.70%) Document Management
17 5 (7.25%) VMware
17 5 (7.25%) Computer Science
17 5 (7.25%) UNIX
17 5 (7.25%) SQL
17 5 (7.25%) Citrix
17 5 (7.25%) Front Office
18 4 (5.80%) Service Delivery
18 4 (5.80%) DameWare

1st Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 July 2014, IT jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.04%) MS Exchange
2 6 (8.70%) WorkSite
3 4 (5.80%) IBM Notes
4 2 (2.90%) Exchange Server 2003
4 2 (2.90%) Exchange Server 2010
5 1 (1.45%) Lync
5 1 (1.45%) Exchange Server 2007
5 1 (1.45%) SharePoint
Applications
1 28 (40.58%) MS Office
2 17 (24.64%) MS Excel
3 2 (2.90%) MS PowerPoint
Business Applications
1 3 (4.35%) Dynamics AX
Cloud Services
1 4 (5.80%) Office 365
2 2 (2.90%) Microsoft Azure
Communications & Networking
1 11 (15.94%) TCP/IP
2 3 (4.35%) Firewall
3 2 (2.90%) Internet
3 2 (2.90%) LAN
3 2 (2.90%) WAN
3 2 (2.90%) Cisco IOS
4 1 (1.45%) DHCP
4 1 (1.45%) VoIP
4 1 (1.45%) VPN
4 1 (1.45%) DNS
Database & Business Intelligence
1 2 (2.90%) SQL Server
General
1 16 (23.19%) Legal
2 14 (20.29%) Finance
3 10 (14.49%) Law
4 7 (10.14%) Banking
5 5 (7.25%) Front Office
6 2 (2.90%) Japanese Language
6 2 (2.90%) Billing
7 1 (1.45%) Multimedia
7 1 (1.45%) Investment Banking
7 1 (1.45%) Turkish Language
7 1 (1.45%) Italian Language
7 1 (1.45%) Wholesale Banking
7 1 (1.45%) Telecoms
7 1 (1.45%) Advertising
Libraries, Frameworks & Software Standards
1 4 (5.80%) XML
2 2 (2.90%) .NET
2 2 (2.90%) ASP.NET
2 2 (2.90%) CSS
2 2 (2.90%) HTML
Miscellaneous
1 5 (7.25%) Computer Science
2 4 (5.80%) Foreign Exchange (FX)
2 4 (5.80%) Blackberry
2 4 (5.80%) Derivative
3 3 (4.35%) AS400
4 2 (2.90%) Management Information System
4 2 (2.90%) Replication
5 1 (1.45%) Hedge funds
5 1 (1.45%) Fat Client
5 1 (1.45%) Video Conferencing
5 1 (1.45%) Thin Client
Operating Systems
1 45 (65.22%) Windows
2 22 (31.88%) Windows 7
3 12 (17.39%) Windows Server 2003
3 12 (17.39%) Windows XP
4 9 (13.04%) Windows 8
5 8 (11.59%) Windows Server 2008
6 5 (7.25%) UNIX
7 4 (5.80%) Solaris
7 4 (5.80%) Linux
8 3 (4.35%) Mac OS X
9 1 (1.45%) Apple iOS
9 1 (1.45%) Windows Vista
Processes & Methodologies
1 21 (30.43%) ITIL
2 6 (8.70%) Incident Management
2 6 (8.70%) Document Management
3 4 (5.80%) Service Delivery
4 3 (4.35%) Time Management
5 2 (2.90%) Fund Management
5 2 (2.90%) Asset Management
5 2 (2.90%) Investment Management
Programming Languages
1 5 (7.25%) SQL
2 2 (2.90%) VB
2 2 (2.90%) VB.NET
2 2 (2.90%) VBA
2 2 (2.90%) JavaScript
2 2 (2.90%) VB6
Qualifications
1 7 (10.14%) Degree
2 4 (5.80%) Microsoft Certification
2 4 (5.80%) ITIL Foundation Certificate
3 2 (2.90%) MCSE
4 1 (1.45%) MOS
4 1 (1.45%) MCITP
4 1 (1.45%) CCNA
4 1 (1.45%) ITIL Certification
4 1 (1.45%) Cisco Certification
Quality Assurance & Compliance
1 2 (2.90%) SLA
System Software
1 34 (49.28%) Active Directory
Systems Management
1 4 (5.80%) DameWare
2 2 (2.90%) Cisco CUCM
2 2 (2.90%) FortiGate
Vendors
1 32 (46.38%) Microsoft
2 9 (13.04%) Interwoven
3 5 (7.25%) VMware
3 5 (7.25%) Citrix
4 4 (5.80%) Lotus
4 4 (5.80%) Red Hat
5 3 (4.35%) Cisco
5 3 (4.35%) Apple
6 2 (2.90%) Juniper
6 2 (2.90%) HP
6 2 (2.90%) Aruba
7 1 (1.45%) Mitel
7 1 (1.45%) Oracle
7 1 (1.45%) Adobe
7 1 (1.45%) Avaya
City, London
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
London
Hays IT - Uk Posting account
Salary: £22000.00 - £24000.00 per annum
Posted: 5 days ago
London
Hays IT - Uk Posting account
Salary: £80.00 - £135.00 per day
Posted: 6 days ago
London
Harvey Nash plc
Salary: £32000 - £38000 per annum + BONUS AND BENEFITS
Posted: 6 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 8 days ago