The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
First Line Support Engineer
Rank 598 626 628
Rank change year-on-year
+28 +2
Permanent jobs requiring a 1st Line Support Engineer 11 14 8
As % of all permanent IT jobs located in London 0.025% 0.026% 0.014%
As % of the Job Titles category 0.027% 0.028% 0.015%
Number of salaries quoted 6 12 5
Average salary £22,250 £22,500 £20,000
Average salary % change year-on-year
-1.11% +12.50%
90% offered a salary of more than £19,500 £17,000 £18,700
10% offered a salary of more than £25,000 £33,650 £27,500
UK excluding London average salary £19,000 £19,000 £21,000
% change year-on-year
- -9.52%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
40744 50505 53832
As % of all permanent IT jobs located in London 93.41% 93.86% 93.60%
Number of salaries quoted 34331 43869 45250
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support Engineer
England

1st Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

London 1st Line Support Engineer Jobs Demand Trend

1st Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

London 1st Line Support Engineer Salary Trend

1st Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Docklands, London - 5 - -
City of London +8 1 £20,500 -18.00%
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 33 (94.29%) Windows
2 18 (51.43%) Microsoft
3 16 (45.71%) MS Office
4 12 (34.29%) Apple
5 9 (25.71%) C
5 9 (25.71%) Active Directory
6 6 (17.14%) MS Exchange
6 6 (17.14%) MCP
6 6 (17.14%) Linux
6 6 (17.14%) Microsoft Certification
6 6 (17.14%) SAN
6 6 (17.14%) Blackberry
6 6 (17.14%) Xsan
7 5 (14.29%) Mac OS X
7 5 (14.29%) MS Excel
7 5 (14.29%) Windows XP
8 4 (11.43%) ITIL
8 4 (11.43%) Apple iOS
8 4 (11.43%) Windows 7
8 4 (11.43%) Exchange Server 2003
8 4 (11.43%) Degree
8 4 (11.43%) Windows Vista
8 4 (11.43%) Finance
9 3 (8.571%) Google
9 3 (8.571%) Workflow
9 3 (8.571%) Mathematics
9 3 (8.571%) Android
10 2 (5.714%) Windows Server 2003
10 2 (5.714%) ITIL Certification
10 2 (5.714%) Blackberry Enterprise Server

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) MS Exchange
2 4 (11.43%) Exchange Server 2003
3 2 (5.714%) Exchange Server 2007
3 2 (5.714%) Exchange Server 2010
3 2 (5.714%) Blackberry Enterprise Server
Applications
1 16 (45.71%) MS Office
2 5 (14.29%) MS Excel
Communications & Networking
1 6 (17.14%) SAN
2 2 (5.714%) Firewall
2 2 (5.714%) TCP/IP
2 2 (5.714%) VPN
2 2 (5.714%) DNS
3 1 (2.857%) LAN
3 1 (2.857%) DHCP
3 1 (2.857%) Internet
3 1 (2.857%) DSL
General
1 4 (11.43%) Finance
2 1 (2.857%) Banking
Miscellaneous
1 6 (17.14%) Blackberry
2 3 (8.571%) Mathematics
3 1 (2.857%) Social Network
3 1 (2.857%) Cloud Computing
3 1 (2.857%) Social Media
Operating Systems
1 33 (94.29%) Windows
2 6 (17.14%) Linux
3 5 (14.29%) Windows XP
3 5 (14.29%) Mac OS X
4 4 (11.43%) Windows Vista
4 4 (11.43%) Windows 7
4 4 (11.43%) Apple iOS
5 3 (8.571%) Android
6 2 (5.714%) Windows Server 2008
6 2 (5.714%) Windows Server 2003
7 1 (2.857%) SUSE
Processes & Methodologies
1 4 (11.43%) ITIL
2 3 (8.571%) Workflow
3 2 (5.714%) ITSM
4 1 (2.857%) Time Management
4 1 (2.857%) Service Management
Programming Languages
1 9 (25.71%) C
Qualifications
1 6 (17.14%) MCP
1 6 (17.14%) Microsoft Certification
2 4 (11.43%) Degree
3 2 (5.714%) ITIL Certification
4 1 (2.857%) MCITP
Quality Assurance & Compliance
1 1 (2.857%) SLA
System Software
1 9 (25.71%) Active Directory
2 6 (17.14%) Xsan
3 1 (2.857%) VMware Infrastructure
3 1 (2.857%) XenApp
Vendors
1 18 (51.43%) Microsoft
2 12 (34.29%) Apple
3 3 (8.571%) Google
4 2 (5.714%) Cisco
4 2 (5.714%) VMware
4 2 (5.714%) Citrix
5 1 (2.857%) Juniper
East London
If you have the following skills, then apply now as this could be the job for you - 1. At least 6 months experience in an IT support role...
Connect Support Services Ltd
Posted: 15 May 2013
London
Has to have 1 year previous experience in IT with one MCP... Desktop support skills covering various versions of MS Windows and MS Office, would like at least...
Coal IT Services
Salary: From £18,000 to £20,000 per annum
Posted: 17 May 2013