The statistics below represent IT jobs advertised across the London region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
England / London
Rank 568 604 583
Rank change year-on-year
+36 -21
Permanent jobs requiring a 1st Line Support Engineer 20 44 51
As % of all permanent IT jobs located in London 0.060% 0.11% 0.13%
As % of the Job Titles category 0.063% 0.11% 0.13%
Number of salaries quoted 20 36 50
Median salary £24,750 £28,000 £22,500
Median salary % change year-on-year
-11.60% +24.44%
90% offered a salary of more than £21,000 £22,000 £19,850
10% offered a salary of more than £36,000 £35,000 £27,500
UK excluding London median salary £22,250 £20,500 £20,000
% change year-on-year
+8.53% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31979 39106 38954
As % of all permanent IT jobs located in London 95.86% 96.15% 96.11%
Number of salaries quoted 27127 33602 33122
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the London region over the 3 months to 18 January 2017.

1st Line Support Engineer Salary Histogram in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +26 5 £36,000 +30.90%
Romford - 2 £21,500 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 18 January 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Engineer in the job title.

1 46 (92.00%) Windows
2 32 (64.00%) Microsoft
3 23 (46.00%) Active Directory
4 21 (42.00%) Windows Server
5 19 (38.00%) Apple
6 16 (32.00%) MS Excel
7 15 (30.00%) Firewall
7 15 (30.00%) Video Conferencing
8 13 (26.00%) MS Exchange
9 11 (22.00%) Telecoms
9 11 (22.00%) Windows 7
10 10 (20.00%) LAN
10 10 (20.00%) VoIP
10 10 (20.00%) WAN
10 10 (20.00%) MS Office
11 9 (18.00%) Mac OS X
12 8 (16.00%) Finance
12 8 (16.00%) Legal
12 8 (16.00%) Linux
12 8 (16.00%) SLA
12 8 (16.00%) VPN
12 8 (16.00%) Smartphone
13 7 (14.00%) Asset Management
13 7 (14.00%) iPad
13 7 (14.00%) NAS
13 7 (14.00%) iPhone
13 7 (14.00%) Time Management
13 7 (14.00%) Windows XP
13 7 (14.00%) Root Cause Analysis
13 7 (14.00%) Windows 8

1st Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (26.00%) MS Exchange
2 5 (10.00%) Skype for Business
3 4 (8.00%) IIS
4 3 (6.00%) SharePoint
5 2 (4.00%) Exchange Server 2003
5 2 (4.00%) Exchange Server 2010
6 1 (2.00%) Blackberry Enterprise Server
Applications
1 16 (32.00%) MS Excel
2 10 (20.00%) MS Office
3 2 (4.00%) InfoPath
4 1 (2.00%) MS PowerPoint
4 1 (2.00%) MS Visio
Business Applications
1 2 (4.00%) Dynamics CRM
Cloud Services
1 6 (12.00%) Office 365
Communications & Networking
1 15 (30.00%) Firewall
2 10 (20.00%) LAN
2 10 (20.00%) VoIP
2 10 (20.00%) WAN
3 8 (16.00%) VPN
4 7 (14.00%) NAS
5 4 (8.00%) TCP/IP
6 3 (6.00%) SAN
7 2 (4.00%) DNS
7 2 (4.00%) Skype
7 2 (4.00%) Unified Communications
7 2 (4.00%) Wireless
8 1 (2.00%) Cisco IOS
8 1 (2.00%) Internet
8 1 (2.00%) IP Telephony
Database & Business Intelligence
1 1 (2.00%) PostgreSQL
1 1 (2.00%) RDBMS
1 1 (2.00%) Relational Database
1 1 (2.00%) SQL Server
General
1 11 (22.00%) Telecoms
2 8 (16.00%) Finance
2 8 (16.00%) Legal
3 4 (8.00%) Marketing
4 2 (4.00%) Games
5 1 (2.00%) Advertising
5 1 (2.00%) Back Office
Libraries, Frameworks & Software Standards
1 2 (4.00%) .NET
Miscellaneous
1 15 (30.00%) Video Conferencing
2 8 (16.00%) Smartphone
3 7 (14.00%) iPad
3 7 (14.00%) iPhone
4 5 (10.00%) Blackberry
5 3 (6.00%) Client/Server
5 3 (6.00%) Computer Science
5 3 (6.00%) NHS
6 2 (4.00%) CCTV
6 2 (4.00%) PACS
7 1 (2.00%) Analytical Skills
7 1 (2.00%) Data Centre
Operating Systems
1 46 (92.00%) Windows
2 21 (42.00%) Windows Server
3 11 (22.00%) Windows 7
4 9 (18.00%) Mac OS X
5 8 (16.00%) Linux
6 7 (14.00%) Windows 8
6 7 (14.00%) Windows XP
7 4 (8.00%) Windows Server 2008
8 3 (6.00%) Windows Server 2003
8 3 (6.00%) Windows Server 2012
9 2 (4.00%) Mac OS
10 1 (2.00%) Unix
10 1 (2.00%) VMS
10 1 (2.00%) Windows 10
Processes & Methodologies
1 7 (14.00%) Asset Management
1 7 (14.00%) Root Cause Analysis
1 7 (14.00%) Time Management
2 5 (10.00%) CRM
2 5 (10.00%) Project Management
3 4 (8.00%) Migration
4 2 (4.00%) Data Migration
4 2 (4.00%) High Availability
4 2 (4.00%) Incident Management
4 2 (4.00%) ITIL
4 2 (4.00%) Workflow
5 1 (2.00%) Agile Software Development
5 1 (2.00%) Business Development
5 1 (2.00%) Business Intelligence
5 1 (2.00%) Case Management
5 1 (2.00%) Content Analysis
5 1 (2.00%) E-Commerce
5 1 (2.00%) Patch Management
5 1 (2.00%) Video Content Analysis
Programming Languages
1 5 (10.00%) SQL
2 1 (2.00%) C
2 1 (2.00%) VBA
Qualifications
1 5 (10.00%) Degree
2 4 (8.00%) Cisco Certification
2 4 (8.00%) MCP
3 3 (6.00%) CCNA
3 3 (6.00%) Microsoft Certification
4 2 (4.00%) MCSE
4 2 (4.00%) MCTS
5 1 (2.00%) Avaya Certification
Quality Assurance & Compliance
1 8 (16.00%) SLA
System Software
1 23 (46.00%) Active Directory
2 4 (8.00%) VMware Infrastructure
3 2 (4.00%) Hyper-V
4 1 (2.00%) vSphere
4 1 (2.00%) XenApp
Systems Management
1 2 (4.00%) Microsoft Data Protection Manager
1 2 (4.00%) SCOM
2 1 (2.00%) AirWatch
2 1 (2.00%) Backup Exec
2 1 (2.00%) Cisco CUCM
2 1 (2.00%) Norton AntiVirus
Vendors
1 32 (64.00%) Microsoft
2 19 (38.00%) Apple
3 6 (12.00%) VMware
4 3 (6.00%) Cisco
5 2 (4.00%) Avaya
5 2 (4.00%) Facebook
6 1 (2.00%) Citrix
6 1 (2.00%) Google
6 1 (2.00%) Salesforce.com
6 1 (2.00%) Symantec
North London
Searchability
Salary: £25000 - £27000 per annum
Posted: 2 days ago