The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 575 627 608
Rank change year-on-year
+52 -19
Permanent jobs requiring a 1st Line Support Engineer 38 31 13
As % of all permanent IT jobs located in London 0.087% 0.064% 0.030%
As % of the Job Titles category 0.094% 0.068% 0.032%
Number of salaries quoted 25 22 8
Average salary £22,500 £22,500 £20,250
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £18,500 £19,100 £19,000
10% offered a salary of more than £27,800 £24,850 £24,600
UK excluding London average salary £18,500 £20,500 £19,000
% change year-on-year
-9.75% +7.89%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40624 45661 41244
As % of all permanent IT jobs located in London 93.51% 93.84% 93.72%
Number of salaries quoted 34358 38187 34690
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the London region over the 3 months to 22 May 2015.

1st Line Support Engineer Salary Histogram in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 7 £18,500 -
Wimbledon - 5 - -
Bromley +12 3 £22,500 -
City of London +39 2 £22,000 -20.00% 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 67 (83.75%) Windows
2 42 (52.50%) Microsoft
3 40 (50.00%) Active Directory
4 37 (46.25%) MS Exchange
5 36 (45.00%) MS Office
6 34 (42.50%) Windows 8
7 30 (37.50%) Citrix
8 29 (36.25%) Blackberry
9 20 (25.00%) TCP/IP
9 20 (25.00%) Windows XP
10 19 (23.75%) MS Excel
10 19 (23.75%) VMware
11 17 (21.25%) Exchange Server 2013
11 17 (21.25%) Internet
11 17 (21.25%) Firewall
12 16 (20.00%) Windows 7
13 15 (18.75%) Windows Server 2008
13 15 (18.75%) Microsoft Certification
14 14 (17.50%) VPN
14 14 (17.50%) SLA
15 13 (16.25%) E-Commerce
15 13 (16.25%) ITIL
15 13 (16.25%) Finance
15 13 (16.25%) Exchange Server 2003
15 13 (16.25%) Mac OS
16 12 (15.00%) Exchange Server 2010
17 11 (13.75%) Exchange Server 2007
18 10 (12.50%) Apple
18 10 (12.50%) MCP
19 9 (11.25%) Service Management

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (46.25%) MS Exchange
2 17 (21.25%) Exchange Server 2013
3 13 (16.25%) Exchange Server 2003
4 12 (15.00%) Exchange Server 2010
5 11 (13.75%) Exchange Server 2007
6 8 (10.00%) Blackberry Enterprise Server
Applications
1 36 (45.00%) MS Office
2 19 (23.75%) MS Excel
Cloud Services
1 7 (8.75%) Office 365
2 2 (2.50%) SaaS
Communications & Networking
1 20 (25.00%) TCP/IP
2 17 (21.25%) Internet
2 17 (21.25%) Firewall
3 14 (17.50%) VPN
4 7 (8.75%) DNS
5 4 (5.00%) LAN
5 4 (5.00%) WAN
6 2 (2.50%) Structured Cabling
6 2 (2.50%) SAN
7 1 (1.25%) ADSL
7 1 (1.25%) VoIP
7 1 (1.25%) Wireless
7 1 (1.25%) DSL
7 1 (1.25%) iSCSI
Database & Business Intelligence
1 2 (2.50%) SQL Server 2000
1 2 (2.50%) SQL Server
General
1 13 (16.25%) Finance
2 8 (10.00%) Banking
3 2 (2.50%) Marketing
3 2 (2.50%) Publishing
3 2 (2.50%) Legal
3 2 (2.50%) Telecoms
4 1 (1.25%) Manufacturing
4 1 (1.25%) French Language
Libraries, Frameworks & Software Standards
1 4 (5.00%) HTML
Miscellaneous
1 29 (36.25%) Blackberry
2 9 (11.25%) Video Conferencing
2 9 (11.25%) iPhone
3 8 (10.00%) iPad
4 6 (7.50%) Visualisation
5 2 (2.50%) PDA
5 2 (2.50%) Computer Science
5 2 (2.50%) Enterprise Software
5 2 (2.50%) Analytical Skills
6 1 (1.25%) New Media
Operating Systems
1 67 (83.75%) Windows
2 34 (42.50%) Windows 8
3 20 (25.00%) Windows XP
4 16 (20.00%) Windows 7
5 15 (18.75%) Windows Server 2008
6 13 (16.25%) Mac OS
7 6 (7.50%) Windows Server 2003
8 5 (6.25%) Mac OS X
9 4 (5.00%) Windows Server 2012
10 2 (2.50%) Windows Mobile
10 2 (2.50%) Windows Vista
11 1 (1.25%) Apple iOS
11 1 (1.25%) Android
Processes & Methodologies
1 13 (16.25%) E-Commerce
1 13 (16.25%) ITIL
2 9 (11.25%) Service Management
3 5 (6.25%) CRM
4 3 (3.75%) Continuous Improvement
4 3 (3.75%) Web Design
4 3 (3.75%) Software Testing
5 2 (2.50%) Change Control
5 2 (2.50%) Product Management
6 1 (1.25%) Workflow
6 1 (1.25%) Service Delivery
6 1 (1.25%) Change Management
6 1 (1.25%) Online Marketing
6 1 (1.25%) Line Management
6 1 (1.25%) Asset Management
6 1 (1.25%) Release Management
6 1 (1.25%) Time Management
6 1 (1.25%) Incident Management
Programming Languages
1 8 (10.00%) SQL
1 8 (10.00%) C
2 4 (5.00%) JavaScript
2 4 (5.00%) PHP
3 2 (2.50%) PowerShell
Qualifications
1 15 (18.75%) Microsoft Certification
2 10 (12.50%) MCP
3 9 (11.25%) Degree
4 6 (7.50%) MCSE
5 4 (5.00%) MCSA
6 3 (3.75%) Cisco Certification
6 3 (3.75%) CCNA
6 3 (3.75%) MCTS
7 2 (2.50%) A+ Certification
8 1 (1.25%) MOS
8 1 (1.25%) ACTC
8 1 (1.25%) MCITP
Quality Assurance & Compliance
1 14 (17.50%) SLA
System Software
1 40 (50.00%) Active Directory
2 6 (7.50%) VMware Infrastructure
3 2 (2.50%) StorNext
4 1 (1.25%) Terminal Server
Systems Management
1 3 (3.75%) Norton AntiVirus
2 1 (1.25%) SCCM
Vendors
1 42 (52.50%) Microsoft
2 30 (37.50%) Citrix
3 19 (23.75%) VMware
4 10 (12.50%) Apple
5 8 (10.00%) Symantec
5 8 (10.00%) McAfee
6 6 (7.50%) Cisco
7 3 (3.75%) Remedy
8 2 (2.50%) Isilon
9 1 (1.25%) Progress
9 1 (1.25%) Avaya
9 1 (1.25%) Dell
9 1 (1.25%) Mitel
9 1 (1.25%) Polycom
9 1 (1.25%) Tandberg
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 15 days ago