The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 579 596 590
Rank change year-on-year
+17 -6
Permanent jobs requiring a 1st Line Support Engineer 42 28 39
As % of all permanent IT jobs located in London 0.097% 0.063% 0.083%
As % of the Job Titles category 0.10% 0.067% 0.088%
Number of salaries quoted 42 18 27
Average salary £22,500 £22,500 £22,500
90% offered a salary of more than £18,650 £19,000 £19,000
10% offered a salary of more than £25,000 £27,635 £26,000
UK excluding London average salary £19,000 £21,500 £21,000
% change year-on-year
-11.62% +2.38%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40782 41868 44449
As % of all permanent IT jobs located in London 93.89% 93.96% 94.40%
Number of salaries quoted 34763 34463 38430
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £78,750
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +25 12 £22,500 -
City of London - 7 £22,500 - 2
Wimbledon - 3 £24,000 -
Grays - 2 £20,000 -
Hounslow - 1 £21,000 -
Feltham - 1 £18,500 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 29 December 2014, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 47 (82.46%) Windows
2 35 (61.40%) Active Directory
3 30 (52.63%) Microsoft
3 30 (52.63%) Windows XP
4 27 (47.37%) MS Exchange
5 25 (43.86%) Firewall
6 22 (38.60%) VMware
6 22 (38.60%) Windows 8
7 20 (35.09%) TCP/IP
8 19 (33.33%) Citrix
8 19 (33.33%) Internet
8 19 (33.33%) Blackberry
9 18 (31.58%) Exchange Server 2013
9 18 (31.58%) Exchange Server 2003
10 17 (29.82%) Mac OS
11 16 (28.07%) E-Commerce
11 16 (28.07%) MS Excel
11 16 (28.07%) MS Office
12 11 (19.30%) Cisco
12 11 (19.30%) Cisco Certification
12 11 (19.30%) Microsoft Certification
12 11 (19.30%) CCNA
13 10 (17.54%) Windows Server 2012
14 9 (15.79%) Windows Server 2003
14 9 (15.79%) MCP
15 8 (14.04%) Windows Server 2008
16 7 (12.28%) Windows 7
17 6 (10.53%) VMware Infrastructure
17 6 (10.53%) Network Management
17 6 (10.53%) DNS

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 29 December 2014, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (47.37%) MS Exchange
2 18 (31.58%) Exchange Server 2003
2 18 (31.58%) Exchange Server 2013
3 3 (5.26%) IBM Notes
4 2 (3.51%) Exchange Server 2007
4 2 (3.51%) Exchange Server 2010
5 1 (1.75%) SharePoint
5 1 (1.75%) Blackberry Enterprise Server
Applications
1 16 (28.07%) MS Office
1 16 (28.07%) MS Excel
Cloud Services
1 4 (7.02%) Office 365
2 2 (3.51%) SaaS
Communications & Networking
1 25 (43.86%) Firewall
2 20 (35.09%) TCP/IP
3 19 (33.33%) Internet
4 6 (10.53%) DNS
5 3 (5.26%) VPN
6 2 (3.51%) Wireless
6 2 (3.51%) DSL
7 1 (1.75%) VLAN
7 1 (1.75%) Cisco IOS
7 1 (1.75%) ADSL
7 1 (1.75%) DHCP
General
1 4 (7.02%) Legal
2 2 (3.51%) Telecoms
2 2 (3.51%) Finance
3 1 (1.75%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (3.51%) HTML
2 1 (1.75%) Mason
Miscellaneous
1 19 (33.33%) Blackberry
2 3 (5.26%) Analytical Skills
3 2 (3.51%) Enterprise Software
3 2 (3.51%) PDA
4 1 (1.75%) Computer Science
4 1 (1.75%) iPhone
4 1 (1.75%) EqualLogic
Operating Systems
1 47 (82.46%) Windows
2 30 (52.63%) Windows XP
3 22 (38.60%) Windows 8
4 17 (29.82%) Mac OS
5 10 (17.54%) Windows Server 2012
6 9 (15.79%) Windows Server 2003
7 8 (14.04%) Windows Server 2008
8 7 (12.28%) Windows 7
9 2 (3.51%) Windows Vista
Processes & Methodologies
1 16 (28.07%) E-Commerce
2 6 (10.53%) Network Management
3 3 (5.26%) ITIL
3 3 (5.26%) Web Design
3 3 (5.26%) Software Testing
4 2 (3.51%) Incident Management
4 2 (3.51%) CRM
4 2 (3.51%) Continuous Improvement
4 2 (3.51%) Product Management
5 1 (1.75%) Change Control
5 1 (1.75%) Line Management
5 1 (1.75%) Mentoring
5 1 (1.75%) Service Delivery
5 1 (1.75%) Migration
5 1 (1.75%) Time Management
5 1 (1.75%) Asset Management
Programming Languages
1 2 (3.51%) JavaScript
1 2 (3.51%) PHP
Qualifications
1 11 (19.30%) Cisco Certification
1 11 (19.30%) Microsoft Certification
1 11 (19.30%) CCNA
2 9 (15.79%) MCP
3 5 (8.77%) MCSE
3 5 (8.77%) MCSA
3 5 (8.77%) CCNP
4 3 (5.26%) MCTS
5 2 (3.51%) Citrix Certification
5 2 (3.51%) Degree
5 2 (3.51%) CCIA
6 1 (1.75%) MCITP
6 1 (1.75%) A+ Certification
6 1 (1.75%) ITIL Certification
Quality Assurance & Compliance
1 2 (3.51%) SLA
System Software
1 35 (61.40%) Active Directory
2 6 (10.53%) VMware Infrastructure
3 5 (8.77%) Hyper-V
Systems Management
1 1 (1.75%) SCCM
Vendors
1 30 (52.63%) Microsoft
2 22 (38.60%) VMware
3 19 (33.33%) Citrix
4 11 (19.30%) Cisco
5 3 (5.26%) Lotus
5 3 (5.26%) Apple
5 3 (5.26%) RightFax
5 3 (5.26%) Hummingbird
6 2 (3.51%) Progress
6 2 (3.51%) Dell
7 1 (1.75%) Bloomberg
7 1 (1.75%) NetApp
7 1 (1.75%) Meru Networks
London
ENTERPRISE RECRUITMENT LTD
Salary: From £20,000 to £25,000 per annum plus benefits!
Posted: 10 days ago
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 10 days ago
City of London
Interquest - IQ Telecom
Salary: £20000 - £25000 per annum + Shift Allowance
Posted: 13 days ago
City of London
Quantica Technology - London
Salary: £18000 - £24000 per annum
Posted: 23 days ago