The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 584 627 617
Rank change year-on-year
+43 -10
Permanent jobs requiring a 1st Line Support Engineer 45 32 10
As % of all permanent IT jobs located in London 0.10% 0.065% 0.022%
As % of the Job Titles category 0.11% 0.069% 0.023%
Number of salaries quoted 30 21 6
Average salary £22,500 £22,500 £23,500
Average salary % change year-on-year
- -4.25%
90% offered a salary of more than £18,500 £20,000 £20,250
10% offered a salary of more than £27,550 £25,000 £25,500
UK excluding London average salary £18,500 £20,500 £19,000
% change year-on-year
-9.75% +7.89%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41649 46201 43088
As % of all permanent IT jobs located in London 93.55% 93.84% 93.97%
Number of salaries quoted 35125 38133 36385
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the London region over the 3 months to 24 April 2015.

1st Line Support Engineer Salary Histogram in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 5 £18,500 -
Wimbledon - 5 - -
Bromley +11 3 £22,500 -
City of London +32 1 £20,500 -25.45%
Hillingdon - 1 - -
West Drayton - 1 £24,000 -
Chiswick - 1 £26,500 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 24 April 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 68 (85.00%) Windows
2 47 (58.75%) Microsoft
3 44 (55.00%) Active Directory
4 36 (45.00%) MS Exchange
4 36 (45.00%) Windows 8
5 35 (43.75%) MS Office
6 30 (37.50%) Blackberry
7 28 (35.00%) Citrix
8 25 (31.25%) Windows XP
9 24 (30.00%) MS Excel
10 22 (27.50%) Firewall
11 19 (23.75%) TCP/IP
11 19 (23.75%) VMware
12 17 (21.25%) Exchange Server 2013
12 17 (21.25%) Windows 7
12 17 (21.25%) Internet
13 16 (20.00%) Microsoft Certification
13 16 (20.00%) Windows Server 2008
14 14 (17.50%) Finance
14 14 (17.50%) SLA
15 13 (16.25%) VPN
15 13 (16.25%) E-Commerce
15 13 (16.25%) MCP
15 13 (16.25%) Exchange Server 2003
15 13 (16.25%) Mac OS
16 12 (15.00%) Exchange Server 2010
16 12 (15.00%) Exchange Server 2007
16 12 (15.00%) ITIL
17 10 (12.50%) Apple
18 9 (11.25%) Cisco

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 24 April 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (45.00%) MS Exchange
2 17 (21.25%) Exchange Server 2013
3 13 (16.25%) Exchange Server 2003
4 12 (15.00%) Exchange Server 2007
4 12 (15.00%) Exchange Server 2010
5 8 (10.00%) Blackberry Enterprise Server
6 1 (1.25%) IBM Notes
Applications
1 35 (43.75%) MS Office
2 24 (30.00%) MS Excel
Cloud Services
1 8 (10.00%) Office 365
2 2 (2.50%) SaaS
Communications & Networking
1 22 (27.50%) Firewall
2 19 (23.75%) TCP/IP
3 17 (21.25%) Internet
4 13 (16.25%) VPN
5 6 (7.50%) DNS
6 3 (3.75%) LAN
6 3 (3.75%) WAN
7 2 (2.50%) DSL
7 2 (2.50%) SAN
7 2 (2.50%) Structured Cabling
8 1 (1.25%) ADSL
8 1 (1.25%) Wireless
Database & Business Intelligence
1 2 (2.50%) SQL Server
1 2 (2.50%) SQL Server 2000
General
1 14 (17.50%) Finance
2 8 (10.00%) Banking
3 3 (3.75%) Legal
4 2 (2.50%) Telecoms
4 2 (2.50%) Publishing
4 2 (2.50%) Marketing
5 1 (1.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (5.00%) HTML
Miscellaneous
1 30 (37.50%) Blackberry
2 9 (11.25%) iPhone
3 8 (10.00%) iPad
3 8 (10.00%) Video Conferencing
4 6 (7.50%) Visualisation
5 3 (3.75%) Analytical Skills
6 2 (2.50%) PDA
6 2 (2.50%) Computer Science
6 2 (2.50%) Enterprise Software
7 1 (1.25%) New Media
Operating Systems
1 68 (85.00%) Windows
2 36 (45.00%) Windows 8
3 25 (31.25%) Windows XP
4 17 (21.25%) Windows 7
5 16 (20.00%) Windows Server 2008
6 13 (16.25%) Mac OS
7 8 (10.00%) Windows Server 2003
7 8 (10.00%) Windows Server 2012
8 5 (6.25%) Mac OS X
9 3 (3.75%) Windows Vista
10 2 (2.50%) Windows Mobile
11 1 (1.25%) Android
11 1 (1.25%) Apple iOS
Processes & Methodologies
1 13 (16.25%) E-Commerce
2 12 (15.00%) ITIL
3 8 (10.00%) Service Management
4 5 (6.25%) CRM
5 3 (3.75%) Web Design
5 3 (3.75%) Software Testing
5 3 (3.75%) Network Management
6 2 (2.50%) Continuous Improvement
6 2 (2.50%) Change Control
6 2 (2.50%) Product Management
7 1 (1.25%) Online Marketing
7 1 (1.25%) Incident Management
7 1 (1.25%) Time Management
7 1 (1.25%) Line Management
7 1 (1.25%) Asset Management
7 1 (1.25%) Service Delivery
7 1 (1.25%) Workflow
Programming Languages
1 8 (10.00%) SQL
2 4 (5.00%) C
2 4 (5.00%) JavaScript
2 4 (5.00%) PHP
3 2 (2.50%) PowerShell
Qualifications
1 16 (20.00%) Microsoft Certification
2 13 (16.25%) MCP
3 9 (11.25%) Degree
4 7 (8.75%) Cisco Certification
4 7 (8.75%) CCNA
4 7 (8.75%) MCSA
5 6 (7.50%) MCSE
6 3 (3.75%) CCNP
6 3 (3.75%) MCTS
7 2 (2.50%) A+ Certification
8 1 (1.25%) MOS
8 1 (1.25%) ACTC
8 1 (1.25%) MCITP
8 1 (1.25%) Citrix Certification
8 1 (1.25%) CCIA
Quality Assurance & Compliance
1 14 (17.50%) SLA
System Software
1 44 (55.00%) Active Directory
2 6 (7.50%) VMware Infrastructure
3 3 (3.75%) Hyper-V
4 2 (2.50%) StorNext
Systems Management
1 3 (3.75%) Norton AntiVirus
2 1 (1.25%) SCCM
Vendors
1 47 (58.75%) Microsoft
2 28 (35.00%) Citrix
3 19 (23.75%) VMware
4 10 (12.50%) Apple
5 9 (11.25%) Cisco
6 8 (10.00%) Symantec
6 8 (10.00%) McAfee
7 3 (3.75%) Remedy
8 2 (2.50%) Isilon
9 1 (1.25%) RightFax
9 1 (1.25%) Hummingbird
9 1 (1.25%) Mitel
9 1 (1.25%) Avaya
9 1 (1.25%) Lotus
9 1 (1.25%) Progress
9 1 (1.25%) Dell
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
London
Hays IT - Uk Posting account
Salary: £26500.00 - £28500.00 per annum
Posted: 17 days ago
Chessington
Recruitment Revolution Limited
Salary: £12,000 - £15,000
Posted: 25 days ago