The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 616 613 647
Rank change year-on-year
-3 +34
Permanent jobs requiring a 1st Line Support Engineer 40 50 46
As % of all permanent IT jobs located in London 0.095% 0.11% 0.094%
As % of the Job Titles category 0.099% 0.12% 0.098%
Number of salaries quoted 36 35 35
Average salary £22,000 £22,500 £22,500
Average salary % change year-on-year
-2.22% -
90% offered a salary of more than £19,500 £18,500 £20,000
10% offered a salary of more than £37,500 £28,600 £34,000
UK excluding London average salary £22,000 £20,000 £20,500
% change year-on-year
+10.00% -2.43%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40513 42828 47012
As % of all permanent IT jobs located in London 95.86% 95.79% 95.93%
Number of salaries quoted 35099 36048 38825
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the London region over the 3 months to 29 April 2016.

1st Line Support Engineer Salary Histogram in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 3 £32,500 +36.84%
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 29 April 2016, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 61 (70.93%) Windows
2 37 (43.02%) Active Directory
3 29 (33.72%) Microsoft
4 27 (31.40%) MS Office
5 20 (23.26%) MS Excel
6 16 (18.60%) Windows 7
7 14 (16.28%) ITIL
7 14 (16.28%) TCP/IP
7 14 (16.28%) Finance
8 13 (15.12%) VMware
8 13 (15.12%) Windows 8
9 12 (13.95%) C
9 12 (13.95%) Apple
10 10 (11.63%) Fintech
10 10 (11.63%) FIX Protocol
10 10 (11.63%) Electronic Trading
11 9 (10.47%) Microsoft Certification
11 9 (10.47%) Citrix
11 9 (10.47%) MS Exchange
11 9 (10.47%) Unified Communications
12 8 (9.30%) Windows Server
12 8 (9.30%) SLA
12 8 (9.30%) Blackberry
12 8 (9.30%) ACTC
13 7 (8.14%) Firewall
13 7 (8.14%) CCNA
13 7 (8.14%) Cisco Certification
13 7 (8.14%) LAN
13 7 (8.14%) Windows XP
13 7 (8.14%) WebEx

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 29 April 2016, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.47%) MS Exchange
2 7 (8.14%) Exchange Server 2013
2 7 (8.14%) Skype for Business
3 5 (5.81%) Exchange Server 2003
4 4 (4.65%) SharePoint
5 2 (2.33%) Exchange Server 2007
5 2 (2.33%) Exchange Server 2010
6 1 (1.16%) Confluence
6 1 (1.16%) IIS
6 1 (1.16%) SharePoint 2013
Applications
1 27 (31.40%) MS Office
2 20 (23.26%) MS Excel
3 2 (2.33%) MS Visio
4 1 (1.16%) Spreadsheet
Business Applications
1 1 (1.16%) Dynamics CRM
Cloud Services
1 5 (5.81%) Office 365
2 1 (1.16%) Cloud Computing
Communications & Networking
1 14 (16.28%) TCP/IP
2 9 (10.47%) Unified Communications
3 7 (8.14%) Firewall
3 7 (8.14%) LAN
3 7 (8.14%) WebEx
4 6 (6.98%) Skype
4 6 (6.98%) VoIP
5 5 (5.81%) Internet
6 4 (4.65%) DNS
6 4 (4.65%) WAN
7 3 (3.49%) DHCP
7 3 (3.49%) SAN
7 3 (3.49%) VPN
8 1 (1.16%) Cisco IOS
8 1 (1.16%) FTP
8 1 (1.16%) HTTP
8 1 (1.16%) HTTPS
8 1 (1.16%) Wireless
Database & Business Intelligence
1 2 (2.33%) SQL Server
2 1 (1.16%) MS Access
2 1 (1.16%) MySQL
Development Applications
1 1 (1.16%) JIRA
General
1 14 (16.28%) Finance
2 3 (3.49%) Banking
2 3 (3.49%) Marketing
2 3 (3.49%) Telecoms
3 2 (2.33%) Italian Language
4 1 (1.16%) Electronics
4 1 (1.16%) French Language
4 1 (1.16%) Games
4 1 (1.16%) Hebrew Language
Libraries, Frameworks & Software Standards
1 10 (11.63%) FIX Protocol
2 1 (1.16%) XMPP
Miscellaneous
1 10 (11.63%) Fintech
2 8 (9.30%) Blackberry
3 3 (3.49%) Driving Licence
3 3 (3.49%) iPhone
4 2 (2.33%) Analytical Skills
4 2 (2.33%) Computer Science
4 2 (2.33%) Smartphone
4 2 (2.33%) Video Conferencing
5 1 (1.16%) Apple TV
5 1 (1.16%) Data Centre
5 1 (1.16%) EPoS
Operating Systems
1 61 (70.93%) Windows
2 16 (18.60%) Windows 7
3 13 (15.12%) Windows 8
4 8 (9.30%) Windows Server
5 7 (8.14%) Mac OS
5 7 (8.14%) Windows XP
6 6 (6.98%) Windows Server 2008
6 6 (6.98%) Windows Server 2012
7 5 (5.81%) Mac OS X
8 4 (4.65%) Android
8 4 (4.65%) Linux
8 4 (4.65%) Windows 10
9 2 (2.33%) Apple iOS
9 2 (2.33%) Windows Server 2003
Processes & Methodologies
1 14 (16.28%) ITIL
2 10 (11.63%) Electronic Trading
3 6 (6.98%) E-Commerce
4 4 (4.65%) Incident Management
5 3 (3.49%) Mobile Device Management
5 3 (3.49%) Service Management
6 2 (2.33%) Time Management
7 1 (1.16%) Agile Software Development
7 1 (1.16%) Asset Management
7 1 (1.16%) Change Control
7 1 (1.16%) Change Management
7 1 (1.16%) Continuous Improvement
7 1 (1.16%) CRM
7 1 (1.16%) Line Management
7 1 (1.16%) Release Management
7 1 (1.16%) Root Cause Analysis
7 1 (1.16%) Security Patching
7 1 (1.16%) Ticket Management
Programming Languages
1 12 (13.95%) C
2 2 (2.33%) SQL
3 1 (1.16%) PowerShell
3 1 (1.16%) VBA
Qualifications
1 9 (10.47%) Microsoft Certification
2 8 (9.30%) ACTC
3 7 (8.14%) CCNA
3 7 (8.14%) Cisco Certification
4 6 (6.98%) MCITP
4 6 (6.98%) MCSE
5 3 (3.49%) Degree
5 3 (3.49%) MCSA
6 2 (2.33%) MCP
6 2 (2.33%) MCTS
7 1 (1.16%) A+ Certification
7 1 (1.16%) CCA
7 1 (1.16%) CCEA
7 1 (1.16%) CCNP
7 1 (1.16%) Citrix Certification
7 1 (1.16%) DV Cleared
7 1 (1.16%) MCDST
7 1 (1.16%) SC Cleared
7 1 (1.16%) Security Cleared
7 1 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (9.30%) SLA
System Software
1 37 (43.02%) Active Directory
2 6 (6.98%) VMware Infrastructure
3 4 (4.65%) Hyper-V
4 2 (2.33%) Terminal Services
4 2 (2.33%) VMware ESX
Systems Management
1 1 (1.16%) SCCM
Vendors
1 29 (33.72%) Microsoft
2 13 (15.12%) VMware
3 12 (13.95%) Apple
4 9 (10.47%) Citrix
5 6 (6.98%) Avaya
6 4 (4.65%) Cisco
7 1 (1.16%) Aastra
7 1 (1.16%) Bloomberg
7 1 (1.16%) Google
7 1 (1.16%) HP
7 1 (1.16%) Intel Security
7 1 (1.16%) Mitel
7 1 (1.16%) PagerDuty
7 1 (1.16%) Polycom
7 1 (1.16%) Salesforce.com
7 1 (1.16%) Sophos
7 1 (1.16%) Tandberg
London
Langley James Limited
Salary: £20000 per annum + Bonus and Pension
Posted: 23 days ago