The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 563 621 599
Rank change year-on-year
+58 -22
Permanent jobs requiring a 1st Line Support Engineer 44 26 8
As % of all permanent IT jobs located in London 0.10% 0.057% 0.018%
As % of the Job Titles category 0.11% 0.061% 0.019%
Number of salaries quoted 30 16 6
Average salary £22,500 £22,500 £24,250
Average salary % change year-on-year
- -7.21%
90% offered a salary of more than £20,000 £20,000 £21,250
10% offered a salary of more than £26,600 £25,000 £25,500
UK excluding London average salary £19,500 £20,500 £19,500
% change year-on-year
-4.87% +5.12%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40103 42659 41747
As % of all permanent IT jobs located in London 93.72% 93.90% 94.08%
Number of salaries quoted 33809 35111 35345
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the London region over the 3 months to 27 March 2015.

1st Line Support Engineer Salary Histogram in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +9 5 £22,500 -
Wimbledon - 5 - -
Croydon - 2 £18,500 -
City of London +9 1 £20,500 -25.45% 2
Hillingdon - 1 - -
Chiswick - 1 £26,500 -
Grays - 1 £20,000 -
West Drayton - 1 £24,000 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 73 (84.88%) Windows
2 51 (59.30%) Active Directory
3 49 (56.98%) Microsoft
4 40 (46.51%) Windows 8
5 37 (43.02%) MS Exchange
6 34 (39.53%) Blackberry
7 33 (38.37%) Windows XP
7 33 (38.37%) MS Office
8 29 (33.72%) Citrix
9 27 (31.40%) Firewall
10 23 (26.74%) TCP/IP
10 23 (26.74%) MS Excel
10 23 (26.74%) VMware
11 21 (24.42%) Internet
12 20 (23.26%) Exchange Server 2013
13 19 (22.09%) Windows 7
14 17 (19.77%) Windows Server 2008
14 17 (19.77%) Mac OS
14 17 (19.77%) Exchange Server 2003
15 16 (18.60%) E-Commerce
16 15 (17.44%) MCP
16 15 (17.44%) Microsoft Certification
17 14 (16.28%) SLA
17 14 (16.28%) Finance
18 13 (15.12%) VPN
19 12 (13.95%) Cisco
19 12 (13.95%) Exchange Server 2007
19 12 (13.95%) Exchange Server 2010
20 11 (12.79%) Windows Server 2012
20 11 (12.79%) ITIL

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (43.02%) MS Exchange
2 20 (23.26%) Exchange Server 2013
3 17 (19.77%) Exchange Server 2003
4 12 (13.95%) Exchange Server 2007
4 12 (13.95%) Exchange Server 2010
5 9 (10.47%) Blackberry Enterprise Server
6 3 (3.49%) IBM Notes
Applications
1 33 (38.37%) MS Office
2 23 (26.74%) MS Excel
Cloud Services
1 8 (9.30%) Office 365
2 2 (2.33%) SaaS
Communications & Networking
1 27 (31.40%) Firewall
2 23 (26.74%) TCP/IP
3 21 (24.42%) Internet
4 13 (15.12%) VPN
5 6 (6.98%) DNS
6 3 (3.49%) LAN
6 3 (3.49%) WAN
7 2 (2.33%) DSL
7 2 (2.33%) SAN
7 2 (2.33%) Wireless
7 2 (2.33%) Structured Cabling
8 1 (1.16%) ADSL
8 1 (1.16%) VLAN
8 1 (1.16%) Cisco IOS
Database & Business Intelligence
1 2 (2.33%) SQL Server
1 2 (2.33%) SQL Server 2000
General
1 14 (16.28%) Finance
2 8 (9.30%) Banking
3 5 (5.81%) Legal
4 2 (2.33%) Telecoms
4 2 (2.33%) Publishing
4 2 (2.33%) Marketing
5 1 (1.16%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (4.65%) HTML
2 1 (1.16%) Mason
Miscellaneous
1 34 (39.53%) Blackberry
2 10 (11.63%) iPhone
3 8 (9.30%) iPad
3 8 (9.30%) Video Conferencing
4 6 (6.98%) Visualisation
5 4 (4.65%) PDA
5 4 (4.65%) Analytical Skills
6 3 (3.49%) Computer Science
7 2 (2.33%) Enterprise Software
8 1 (1.16%) New Media
Operating Systems
1 73 (84.88%) Windows
2 40 (46.51%) Windows 8
3 33 (38.37%) Windows XP
4 19 (22.09%) Windows 7
5 17 (19.77%) Windows Server 2008
5 17 (19.77%) Mac OS
6 11 (12.79%) Windows Server 2003
6 11 (12.79%) Windows Server 2012
7 5 (5.81%) Mac OS X
8 3 (3.49%) Windows Vista
9 2 (2.33%) Windows Mobile
10 1 (1.16%) Android
10 1 (1.16%) Apple iOS
Processes & Methodologies
1 16 (18.60%) E-Commerce
2 11 (12.79%) ITIL
3 8 (9.30%) Service Management
4 6 (6.98%) Network Management
5 5 (5.81%) CRM
6 3 (3.49%) Web Design
6 3 (3.49%) Software Testing
7 2 (2.33%) Incident Management
7 2 (2.33%) Product Management
7 2 (2.33%) Continuous Improvement
7 2 (2.33%) Change Control
8 1 (1.16%) Line Management
8 1 (1.16%) Online Marketing
8 1 (1.16%) Time Management
8 1 (1.16%) Asset Management
8 1 (1.16%) Service Delivery
8 1 (1.16%) Workflow
Programming Languages
1 8 (9.30%) SQL
2 4 (4.65%) JavaScript
2 4 (4.65%) PHP
3 3 (3.49%) C
4 2 (2.33%) PowerShell
Qualifications
1 15 (17.44%) MCP
1 15 (17.44%) Microsoft Certification
2 10 (11.63%) CCNA
2 10 (11.63%) Cisco Certification
3 9 (10.47%) Degree
3 9 (10.47%) MCSA
4 6 (6.98%) MCSE
5 5 (5.81%) CCNP
6 3 (3.49%) MCTS
7 2 (2.33%) Citrix Certification
7 2 (2.33%) CCIA
8 1 (1.16%) MCITP
8 1 (1.16%) A+ Certification
8 1 (1.16%) MOS
8 1 (1.16%) ACTC
Quality Assurance & Compliance
1 14 (16.28%) SLA
System Software
1 51 (59.30%) Active Directory
2 7 (8.14%) VMware Infrastructure
3 5 (5.81%) Hyper-V
4 2 (2.33%) StorNext
Systems Management
1 3 (3.49%) Norton AntiVirus
2 1 (1.16%) SCCM
Vendors
1 49 (56.98%) Microsoft
2 29 (33.72%) Citrix
3 23 (26.74%) VMware
4 12 (13.95%) Cisco
5 10 (11.63%) Apple
6 8 (9.30%) Symantec
6 8 (9.30%) McAfee
7 3 (3.49%) Hummingbird
7 3 (3.49%) Lotus
7 3 (3.49%) RightFax
7 3 (3.49%) Remedy
8 2 (2.33%) Progress
8 2 (2.33%) Isilon
9 1 (1.16%) Meru Networks
9 1 (1.16%) Mitel
9 1 (1.16%) Dell
9 1 (1.16%) Avaya
East London
Annapurna
Salary: £24000 - £28000 per annum
Posted: 2 days ago
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago
West London
iKonnect
Salary: £18000 - £23000 per annum
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £20000 - £30000 per annum
Posted: 7 days ago
City of London
iKonnect
Salary: £18000 - £23000 per annum + negs
Posted: 16 days ago