The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 604 591 614
Rank change year-on-year
-13 +23
Permanent jobs requiring a 1st Line Support Engineer 20 23 22
As % of all permanent IT jobs located in London 0.043% 0.052% 0.044%
As % of the Job Titles category 0.046% 0.056% 0.046%
Number of salaries quoted 19 18 17
Average salary £22,500 £24,000 £22,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £19,000 £19,350 £18,600
10% offered a salary of more than £23,500 £27,500 £25,400
UK excluding London average salary £21,000 £19,250 £20,000
% change year-on-year
+9.09% -3.75%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43150 41359 47376
As % of all permanent IT jobs located in London 93.35% 93.52% 94.56%
Number of salaries quoted 36051 34768 41058
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 12 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 4 £22,500 -
Hounslow -6 1 £21,000 -6.66%
Sidcup - 1 £23,000 -
City of London - 1 £23,000 - 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 12 September 2014, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 39 (79.59%) Windows
2 21 (42.86%) MS Office
3 20 (40.82%) MS Exchange
4 19 (38.78%) Microsoft
4 19 (38.78%) Active Directory
5 15 (30.61%) VMware
6 14 (28.57%) Windows XP
6 14 (28.57%) Windows 8
7 13 (26.53%) MS Excel
7 13 (26.53%) Firewall
8 12 (24.49%) Citrix
9 10 (20.41%) C
10 9 (18.37%) Microsoft Certification
10 9 (18.37%) Mac OS
10 9 (18.37%) Exchange Server 2003
11 8 (16.33%) Windows Server 2008
11 8 (16.33%) Exchange Server 2013
11 8 (16.33%) E-Commerce
11 8 (16.33%) TCP/IP
11 8 (16.33%) Blackberry
11 8 (16.33%) Internet
12 7 (14.29%) Windows 7
13 6 (12.24%) VMware Infrastructure
14 5 (10.20%) Exchange Server 2010
14 5 (10.20%) MCSE
14 5 (10.20%) HP
15 4 (8.16%) Windows Server 2012
15 4 (8.16%) Dynamics AX
16 3 (6.12%) MCITP
16 3 (6.12%) Exchange Server 2007

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 12 September 2014, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (40.82%) MS Exchange
2 9 (18.37%) Exchange Server 2003
3 8 (16.33%) Exchange Server 2013
4 5 (10.20%) Exchange Server 2010
5 3 (6.12%) Exchange Server 2007
6 2 (4.08%) SharePoint
Applications
1 21 (42.86%) MS Office
2 13 (26.53%) MS Excel
Business Applications
1 4 (8.16%) Dynamics AX
2 1 (2.04%) SAP Oil and Gas
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 13 (26.53%) Firewall
2 8 (16.33%) TCP/IP
2 8 (16.33%) Internet
3 1 (2.04%) DHCP
3 1 (2.04%) DNS
Database & Business Intelligence
1 1 (2.04%) SQL Server
General
1 3 (6.12%) Finance
2 2 (4.08%) Manufacturing
2 2 (4.08%) Telecoms
3 1 (2.04%) Banking
3 1 (2.04%) Multimedia
3 1 (2.04%) Marketing
3 1 (2.04%) Legal
3 1 (2.04%) Financial Institution
3 1 (2.04%) Electronics
Miscellaneous
1 8 (16.33%) Blackberry
2 1 (2.04%) DTV
2 1 (2.04%) EqualLogic
Operating Systems
1 39 (79.59%) Windows
2 14 (28.57%) Windows XP
2 14 (28.57%) Windows 8
3 9 (18.37%) Mac OS
4 8 (16.33%) Windows Server 2008
5 7 (14.29%) Windows 7
6 4 (8.16%) Windows Server 2012
7 3 (6.12%) Mac OS X
7 3 (6.12%) Windows Server 2003
8 1 (2.04%) Windows Vista
Processes & Methodologies
1 8 (16.33%) E-Commerce
2 2 (4.08%) ITIL
3 1 (2.04%) Business Intelligence
3 1 (2.04%) Migration
3 1 (2.04%) Programme Management
3 1 (2.04%) Incident Management
3 1 (2.04%) Digital Marketing
3 1 (2.04%) Network Management
3 1 (2.04%) Change Control
3 1 (2.04%) Mentoring
Programming Languages
1 10 (20.41%) C
Qualifications
1 9 (18.37%) Microsoft Certification
2 5 (10.20%) MCSE
3 3 (6.12%) MCSA
3 3 (6.12%) Network+ Certification
3 3 (6.12%) MCDST
3 3 (6.12%) MCITP
3 3 (6.12%) A+ Certification
4 2 (4.08%) MCP
5 1 (2.04%) ITIL Certification
5 1 (2.04%) Security Cleared
5 1 (2.04%) CCNA
5 1 (2.04%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.04%) SLA
System Software
1 19 (38.78%) Active Directory
2 6 (12.24%) VMware Infrastructure
3 2 (4.08%) Terminal Server
4 1 (2.04%) Hyper-V
Vendors
1 19 (38.78%) Microsoft
2 15 (30.61%) VMware
3 12 (24.49%) Citrix
4 5 (10.20%) HP
5 3 (6.12%) Dell
6 2 (4.08%) Cisco
7 1 (2.04%) Google
7 1 (2.04%) SonicWALL
7 1 (2.04%) SAP
7 1 (2.04%) Progress
7 1 (2.04%) NetApp
7 1 (2.04%) Apple
7 1 (2.04%) Salesforce.com
7 1 (2.04%) Bloomberg
City, London
SEC Recruitment Limited
Salary: £20000 - £25000 per annum + Dependent upon experience
Posted: 4 days ago