The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 585 614 609
Rank change year-on-year
+29 -5
Permanent jobs requiring a 1st Line Support Engineer 37 20 23
As % of all permanent IT jobs located in London 0.084% 0.043% 0.052%
As % of the Job Titles category 0.090% 0.046% 0.056%
Number of salaries quoted 29 17 18
Average salary £22,500 £22,500 £24,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £20,000 £19,000 £21,023
10% offered a salary of more than £25,000 £23,500 £27,500
UK excluding London average salary £21,000 £21,000 £19,000
% change year-on-year
- +10.52%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41131 43401 41192
As % of all permanent IT jobs located in London 93.17% 93.52% 93.50%
Number of salaries quoted 35099 36258 34578
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +30 6 £22,500 -
Croydon - 1 £18,500 -
Harrow - 1 £20,000 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 28 August 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 65 (87.84%) Windows
2 50 (67.57%) MS Office
3 41 (55.41%) Active Directory
4 33 (44.59%) Microsoft
4 33 (44.59%) Citrix
5 29 (39.19%) MS Exchange
6 25 (33.78%) Windows XP
7 21 (28.38%) MS Excel
8 18 (24.32%) Windows 8
9 17 (22.97%) Blackberry
10 16 (21.62%) ITIL
10 16 (21.62%) C
10 16 (21.62%) TCP/IP
11 15 (20.27%) VMware
12 14 (18.92%) Microsoft Certification
12 14 (18.92%) Exchange Server 2013
12 14 (18.92%) Mac OS
13 13 (17.57%) Windows 7
14 12 (16.22%) Firewall
15 10 (13.51%) Internet
15 10 (13.51%) E-Commerce
15 10 (13.51%) Exchange Server 2003
15 10 (13.51%) Windows Server 2008
16 9 (12.16%) Exchange Server 2010
17 8 (10.81%) SLA
18 7 (9.46%) Exchange Server 2007
18 7 (9.46%) VPN
18 7 (9.46%) Symantec
19 6 (8.11%) Service Management
19 6 (8.11%) Windows Server 2012

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 28 August 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (39.19%) MS Exchange
2 14 (18.92%) Exchange Server 2013
3 10 (13.51%) Exchange Server 2003
4 9 (12.16%) Exchange Server 2010
5 7 (9.46%) Exchange Server 2007
6 4 (5.41%) Blackberry Enterprise Server
Applications
1 50 (67.57%) MS Office
2 21 (28.38%) MS Excel
Cloud Services
1 2 (2.70%) Office 365
2 1 (1.35%) Google Apps
Communications & Networking
1 16 (21.62%) TCP/IP
2 12 (16.22%) Firewall
3 10 (13.51%) Internet
4 7 (9.46%) VPN
5 4 (5.41%) DNS
5 4 (5.41%) LAN
5 4 (5.41%) WAN
6 3 (4.05%) VoIP
6 3 (4.05%) iSCSI
7 2 (2.70%) SAN
8 1 (1.35%) FTP
8 1 (1.35%) NAS
8 1 (1.35%) ADSL
8 1 (1.35%) Wireless
8 1 (1.35%) IP Telephony
Database & Business Intelligence
1 2 (2.70%) SQL Server
2 1 (1.35%) MySQL
General
1 4 (5.41%) Finance
1 4 (5.41%) Banking
2 2 (2.70%) Marketing
3 1 (1.35%) French Language
3 1 (1.35%) Multimedia
3 1 (1.35%) Law
3 1 (1.35%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.35%) CSS
1 1 (1.35%) LAMP
Miscellaneous
1 17 (22.97%) Blackberry
2 6 (8.11%) iPhone
3 5 (6.76%) Video Conferencing
3 5 (6.76%) Analytical Skills
4 4 (5.41%) iPad
5 2 (2.70%) New Media
5 2 (2.70%) Visualisation
5 2 (2.70%) PDA
Operating Systems
1 65 (87.84%) Windows
2 25 (33.78%) Windows XP
3 18 (24.32%) Windows 8
4 14 (18.92%) Mac OS
5 13 (17.57%) Windows 7
6 10 (13.51%) Windows Server 2008
7 6 (8.11%) Windows Server 2012
8 4 (5.41%) Windows Server 2003
9 3 (4.05%) Mac OS X
10 2 (2.70%) Windows Mobile
11 1 (1.35%) Windows Vista
11 1 (1.35%) Android
11 1 (1.35%) Linux
Processes & Methodologies
1 16 (21.62%) ITIL
2 10 (13.51%) E-Commerce
3 6 (8.11%) Service Management
4 3 (4.05%) Data Protection
5 2 (2.70%) Online Marketing
5 2 (2.70%) CRM
6 1 (1.35%) Continuous Improvement
6 1 (1.35%) OOP
6 1 (1.35%) OO
6 1 (1.35%) Change Management
6 1 (1.35%) Incident Management
6 1 (1.35%) Release Management
Programming Languages
1 16 (21.62%) C
2 4 (5.41%) SQL
3 2 (2.70%) PowerShell
4 1 (1.35%) JavaScript
Qualifications
1 14 (18.92%) Microsoft Certification
2 3 (4.05%) MCSA
3 2 (2.70%) MCP
3 2 (2.70%) MCSE
4 1 (1.35%) A+ Certification
4 1 (1.35%) ITIL Certification
4 1 (1.35%) MOS
4 1 (1.35%) MCITP
4 1 (1.35%) Degree
Quality Assurance & Compliance
1 8 (10.81%) SLA
System Software
1 41 (55.41%) Active Directory
2 5 (6.76%) VMware Infrastructure
3 3 (4.05%) Terminal Server
4 1 (1.35%) StorNext
Systems Management
1 2 (2.70%) Backup Exec
2 1 (1.35%) Systems Management Server (SMS)
Vendors
1 33 (44.59%) Microsoft
1 33 (44.59%) Citrix
2 15 (20.27%) VMware
3 7 (9.46%) Symantec
4 5 (6.76%) Apple
5 4 (5.41%) McAfee
6 2 (2.70%) Cisco
6 2 (2.70%) Google
7 1 (1.35%) Polycom
7 1 (1.35%) Tandberg
7 1 (1.35%) Isilon
7 1 (1.35%) Mitel
7 1 (1.35%) Progress
7 1 (1.35%) HP
7 1 (1.35%) Sage
London
Applause IT Innovation
Salary: £23000 - £28000 per annum + benefits
Posted: 10 days ago
London
Ampersand Consulting
Salary: £20000 - £26000 per annum + Benefits
Posted: 18 days ago