The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 596 615 613
Rank change year-on-year
+19 -2
Permanent jobs requiring a 1st Line Support Engineer 22 16 28
As % of all permanent IT jobs located in London 0.049% 0.035% 0.058%
As % of the Job Titles category 0.052% 0.038% 0.061%
Number of salaries quoted 22 15 17
Average salary £22,500 £24,000 £22,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £21,050 £22,200 £19,600
10% offered a salary of more than £24,900 £26,100 £25,600
UK excluding London average salary £19,500 £20,500 £20,000
% change year-on-year
-4.87% +2.50%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41989 42637 45857
As % of all permanent IT jobs located in London 93.67% 93.89% 94.49%
Number of salaries quoted 35276 35908 39523
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +6 8 £22,500 -
City of London - 4 £22,750 - 2
Hounslow - 1 £21,000 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 22 October 2014, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 33 (76.74%) Windows
2 20 (46.51%) Microsoft
3 17 (39.53%) Active Directory
4 16 (37.21%) MS Excel
4 16 (37.21%) Windows XP
4 16 (37.21%) MS Exchange
5 13 (30.23%) MS Office
5 13 (30.23%) VMware
6 11 (25.58%) Firewall
7 10 (23.26%) Exchange Server 2003
7 10 (23.26%) Microsoft Certification
7 10 (23.26%) Citrix
7 10 (23.26%) Windows 8
8 9 (20.93%) Mac OS
8 9 (20.93%) TCP/IP
8 9 (20.93%) Internet
8 9 (20.93%) Blackberry
9 8 (18.60%) E-Commerce
9 8 (18.60%) Exchange Server 2013
10 5 (11.63%) Windows 7
10 5 (11.63%) MCSE
10 5 (11.63%) MCSA
11 4 (9.30%) MCP
11 4 (9.30%) C
11 4 (9.30%) CCNA
11 4 (9.30%) Cisco Certification
11 4 (9.30%) Dynamics AX
11 4 (9.30%) VMware Infrastructure
11 4 (9.30%) Windows Server 2012
12 3 (6.98%) Hyper-V

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 22 October 2014, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (37.21%) MS Exchange
2 10 (23.26%) Exchange Server 2003
3 8 (18.60%) Exchange Server 2013
4 2 (4.65%) IBM Notes
4 2 (4.65%) SharePoint
5 1 (2.33%) Exchange Server 2010
5 1 (2.33%) Exchange Server 2007
5 1 (2.33%) Blackberry Enterprise Server
Applications
1 16 (37.21%) MS Excel
2 13 (30.23%) MS Office
Business Applications
1 4 (9.30%) Dynamics AX
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 11 (25.58%) Firewall
2 9 (20.93%) TCP/IP
2 9 (20.93%) Internet
3 1 (2.33%) VLAN
3 1 (2.33%) Cisco IOS
3 1 (2.33%) Wireless
3 1 (2.33%) DNS
3 1 (2.33%) DHCP
General
1 3 (6.98%) Legal
2 1 (2.33%) Multimedia
2 1 (2.33%) Manufacturing
2 1 (2.33%) Telecoms
2 1 (2.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.33%) Mason
Miscellaneous
1 9 (20.93%) Blackberry
2 2 (4.65%) PDA
3 1 (2.33%) iPhone
3 1 (2.33%) EqualLogic
3 1 (2.33%) Analytical Skills
3 1 (2.33%) Computer Science
Operating Systems
1 33 (76.74%) Windows
2 16 (37.21%) Windows XP
3 10 (23.26%) Windows 8
4 9 (20.93%) Mac OS
5 5 (11.63%) Windows 7
6 4 (9.30%) Windows Server 2012
7 3 (6.98%) Windows Server 2003
8 2 (4.65%) Windows Server 2008
9 1 (2.33%) Windows Vista
Processes & Methodologies
1 8 (18.60%) E-Commerce
2 3 (6.98%) Network Management
2 3 (6.98%) ITIL
3 2 (4.65%) Incident Management
4 1 (2.33%) Change Control
4 1 (2.33%) Mentoring
4 1 (2.33%) Migration
Programming Languages
1 4 (9.30%) C
Qualifications
1 10 (23.26%) Microsoft Certification
2 5 (11.63%) MCSE
2 5 (11.63%) MCSA
3 4 (9.30%) MCP
3 4 (9.30%) CCNA
3 4 (9.30%) Cisco Certification
4 3 (6.98%) MCITP
5 2 (4.65%) CCNP
5 2 (4.65%) A+ Certification
5 2 (4.65%) Network+ Certification
5 2 (4.65%) MCDST
6 1 (2.33%) CCIA
6 1 (2.33%) Security Cleared
6 1 (2.33%) ITIL Certification
6 1 (2.33%) Citrix Certification
Quality Assurance & Compliance
1 1 (2.33%) SLA
System Software
1 17 (39.53%) Active Directory
2 4 (9.30%) VMware Infrastructure
3 3 (6.98%) Hyper-V
Vendors
1 20 (46.51%) Microsoft
2 13 (30.23%) VMware
3 10 (23.26%) Citrix
4 3 (6.98%) Cisco
5 2 (4.65%) Progress
5 2 (4.65%) Lotus
5 2 (4.65%) Hummingbird
5 2 (4.65%) RightFax
6 1 (2.33%) Meru Networks
6 1 (2.33%) Google
6 1 (2.33%) Bloomberg
6 1 (2.33%) NetApp
6 1 (2.33%) Apple
6 1 (2.33%) Dell
City, London
QUANTICA
Salary: £20000 - £27000 per annum
Posted: Yesterday
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 4 days ago
City of London
Quantica Technology - London
Salary: £25000 - £30000 per annum
Posted: 6 days ago