The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 592 634 606
Rank change year-on-year
+42 -28
Permanent jobs requiring a 1st Line Support Engineer 35 25 17
As % of all permanent IT jobs located in London 0.080% 0.050% 0.038%
As % of the Job Titles category 0.085% 0.054% 0.041%
Number of salaries quoted 25 18 10
Average salary £22,500 £20,000 £21,250
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £18,500 £19,000 £18,950
10% offered a salary of more than £23,100 £25,000 £24,200
UK excluding London average salary £20,500 £21,000 £20,000
% change year-on-year
-2.38% +5.00%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41022 46576 41642
As % of all permanent IT jobs located in London 93.33% 93.67% 93.69%
Number of salaries quoted 34784 39186 35045
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +27 8 £22,500 -
Croydon - 6 £18,500 -
City of London +53 1 £23,500 -12.96%
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 2 July 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 71 (88.75%) Windows
2 45 (56.25%) MS Office
3 41 (51.25%) Active Directory
4 40 (50.00%) Microsoft
5 35 (43.75%) Citrix
5 35 (43.75%) MS Exchange
6 32 (40.00%) Windows 8
7 28 (35.00%) Blackberry
8 22 (27.50%) Windows XP
9 21 (26.25%) MS Excel
10 18 (22.50%) TCP/IP
10 18 (22.50%) VMware
11 17 (21.25%) ITIL
11 17 (21.25%) Exchange Server 2013
12 16 (20.00%) Firewall
13 15 (18.75%) Internet
13 15 (18.75%) Microsoft Certification
13 15 (18.75%) Windows 7
14 14 (17.50%) Mac OS
14 14 (17.50%) SLA
15 13 (16.25%) C
15 13 (16.25%) E-Commerce
15 13 (16.25%) Finance
15 13 (16.25%) Exchange Server 2003
16 12 (15.00%) Windows Server 2008
16 12 (15.00%) Exchange Server 2010
16 12 (15.00%) VPN
17 10 (12.50%) Exchange Server 2007
18 9 (11.25%) iPhone
18 9 (11.25%) Video Conferencing

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 2 July 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (43.75%) MS Exchange
2 17 (21.25%) Exchange Server 2013
3 13 (16.25%) Exchange Server 2003
4 12 (15.00%) Exchange Server 2010
5 10 (12.50%) Exchange Server 2007
6 8 (10.00%) Blackberry Enterprise Server
Applications
1 45 (56.25%) MS Office
2 21 (26.25%) MS Excel
Cloud Services
1 5 (6.25%) Office 365
Communications & Networking
1 18 (22.50%) TCP/IP
2 16 (20.00%) Firewall
3 15 (18.75%) Internet
4 12 (15.00%) VPN
5 5 (6.25%) WAN
5 5 (6.25%) LAN
6 3 (3.75%) DNS
7 2 (2.50%) SAN
7 2 (2.50%) VoIP
7 2 (2.50%) iSCSI
7 2 (2.50%) Structured Cabling
Database & Business Intelligence
1 2 (2.50%) SQL Server
1 2 (2.50%) SQL Server 2000
General
1 13 (16.25%) Finance
2 8 (10.00%) Banking
3 2 (2.50%) Marketing
3 2 (2.50%) Legal
3 2 (2.50%) Publishing
4 1 (1.25%) Telecoms
4 1 (1.25%) Manufacturing
4 1 (1.25%) French Language
Libraries, Frameworks & Software Standards
1 1 (1.25%) HTML
Miscellaneous
1 28 (35.00%) Blackberry
2 9 (11.25%) Video Conferencing
2 9 (11.25%) iPhone
3 8 (10.00%) iPad
4 6 (7.50%) Visualisation
5 2 (2.50%) PDA
5 2 (2.50%) Computer Science
5 2 (2.50%) Analytical Skills
6 1 (1.25%) New Media
Operating Systems
1 71 (88.75%) Windows
2 32 (40.00%) Windows 8
3 22 (27.50%) Windows XP
4 15 (18.75%) Windows 7
5 14 (17.50%) Mac OS
6 12 (15.00%) Windows Server 2008
7 5 (6.25%) Mac OS X
8 4 (5.00%) Windows Server 2003
8 4 (5.00%) Windows Server 2012
9 2 (2.50%) Windows Mobile
9 2 (2.50%) Windows Vista
10 1 (1.25%) Android
10 1 (1.25%) Apple iOS
Processes & Methodologies
1 17 (21.25%) ITIL
2 13 (16.25%) E-Commerce
3 9 (11.25%) Service Management
4 2 (2.50%) CRM
4 2 (2.50%) Change Control
5 1 (1.25%) Change Management
5 1 (1.25%) Workflow
5 1 (1.25%) Incident Management
5 1 (1.25%) Release Management
5 1 (1.25%) Data Protection
5 1 (1.25%) Online Marketing
5 1 (1.25%) Continuous Improvement
Programming Languages
1 13 (16.25%) C
2 8 (10.00%) SQL
3 2 (2.50%) PowerShell
4 1 (1.25%) JavaScript
4 1 (1.25%) PHP
Qualifications
1 15 (18.75%) Microsoft Certification
2 8 (10.00%) MCP
3 7 (8.75%) Degree
4 5 (6.25%) MCSA
5 4 (5.00%) MCSE
6 1 (1.25%) A+ Certification
6 1 (1.25%) ITIL Certification
6 1 (1.25%) MOS
6 1 (1.25%) ACTC
6 1 (1.25%) MCITP
Quality Assurance & Compliance
1 14 (17.50%) SLA
System Software
1 41 (51.25%) Active Directory
2 5 (6.25%) VMware Infrastructure
3 2 (2.50%) StorNext
3 2 (2.50%) Terminal Server
Systems Management
1 3 (3.75%) Norton AntiVirus
Vendors
1 40 (50.00%) Microsoft
2 35 (43.75%) Citrix
3 18 (22.50%) VMware
4 9 (11.25%) Symantec
5 8 (10.00%) Apple
5 8 (10.00%) McAfee
6 3 (3.75%) Remedy
6 3 (3.75%) Cisco
7 2 (2.50%) Isilon
8 1 (1.25%) Mitel
8 1 (1.25%) Polycom
8 1 (1.25%) Tandberg
8 1 (1.25%) Progress
8 1 (1.25%) HP
8 1 (1.25%) Avaya
London
Explore Group
Salary: £20000 - £25000 per annum
Posted: 10 days ago
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 25 days ago