The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 587 629 587
Rank change year-on-year
+42 -42
Permanent jobs requiring a 1st Line Support Engineer 44 23 25
As % of all permanent IT jobs located in London 0.100% 0.048% 0.056%
As % of the Job Titles category 0.11% 0.051% 0.060%
Number of salaries quoted 32 18 18
Average salary £22,500 £21,250 £22,500
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £19,100 £19,000 £19,000
10% offered a salary of more than £24,850 £23,500 £27,500
UK excluding London average salary £21,500 £21,000 £19,750
% change year-on-year
+2.38% +6.32%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41213 44984 41450
As % of all permanent IT jobs located in London 93.26% 93.44% 93.50%
Number of salaries quoted 34953 37794 34623
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 8 £22,500 -
Croydon - 3 £18,500 -
City of London +36 1 £23,500 +2.17% 1
Harrow - 1 £20,000 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 August 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 75 (89.29%) Windows
2 56 (66.67%) MS Office
3 46 (54.76%) Active Directory
4 38 (45.24%) Microsoft
4 38 (45.24%) Citrix
5 34 (40.48%) MS Exchange
6 27 (32.14%) Windows XP
7 25 (29.76%) Windows 8
8 23 (27.38%) MS Excel
8 23 (27.38%) Blackberry
9 21 (25.00%) ITIL
10 18 (21.43%) TCP/IP
10 18 (21.43%) Windows 7
11 17 (20.24%) C
12 16 (19.05%) VMware
13 15 (17.86%) Microsoft Certification
13 15 (17.86%) Mac OS
13 15 (17.86%) Exchange Server 2013
14 13 (15.48%) Exchange Server 2010
14 13 (15.48%) Windows Server 2008
14 13 (15.48%) VPN
14 13 (15.48%) Firewall
15 12 (14.29%) Internet
15 12 (14.29%) SLA
16 11 (13.10%) E-Commerce
16 11 (13.10%) Exchange Server 2003
16 11 (13.10%) Exchange Server 2007
17 10 (11.90%) iPhone
17 10 (11.90%) Symantec
17 10 (11.90%) Finance

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 August 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (40.48%) MS Exchange
2 15 (17.86%) Exchange Server 2013
3 13 (15.48%) Exchange Server 2010
4 11 (13.10%) Exchange Server 2003
4 11 (13.10%) Exchange Server 2007
5 8 (9.52%) Blackberry Enterprise Server
Applications
1 56 (66.67%) MS Office
2 23 (27.38%) MS Excel
Cloud Services
1 1 (1.19%) Google Apps
1 1 (1.19%) Office 365
Communications & Networking
1 18 (21.43%) TCP/IP
2 13 (15.48%) VPN
2 13 (15.48%) Firewall
3 12 (14.29%) Internet
4 6 (7.14%) LAN
4 6 (7.14%) WAN
5 4 (4.76%) DNS
6 3 (3.57%) SAN
6 3 (3.57%) VoIP
6 3 (3.57%) iSCSI
7 1 (1.19%) NAS
7 1 (1.19%) Structured Cabling
7 1 (1.19%) Wireless
7 1 (1.19%) ADSL
Database & Business Intelligence
1 2 (2.38%) SQL Server
2 1 (1.19%) SQL Server 2000
General
1 10 (11.90%) Finance
2 8 (9.52%) Banking
3 2 (2.38%) Marketing
3 2 (2.38%) Publishing
4 1 (1.19%) Telecoms
4 1 (1.19%) Legal
4 1 (1.19%) Manufacturing
4 1 (1.19%) French Language
Miscellaneous
1 23 (27.38%) Blackberry
2 10 (11.90%) iPhone
3 9 (10.71%) Video Conferencing
4 8 (9.52%) iPad
5 5 (5.95%) Analytical Skills
6 2 (2.38%) New Media
6 2 (2.38%) Visualisation
6 2 (2.38%) PDA
7 1 (1.19%) Computer Science
Operating Systems
1 75 (89.29%) Windows
2 27 (32.14%) Windows XP
3 25 (29.76%) Windows 8
4 18 (21.43%) Windows 7
5 15 (17.86%) Mac OS
6 13 (15.48%) Windows Server 2008
7 5 (5.95%) Windows Server 2012
8 4 (4.76%) Mac OS X
8 4 (4.76%) Windows Server 2003
9 2 (2.38%) Windows Mobile
9 2 (2.38%) Windows Vista
10 1 (1.19%) Android
Processes & Methodologies
1 21 (25.00%) ITIL
2 11 (13.10%) E-Commerce
3 9 (10.71%) Service Management
4 3 (3.57%) Data Protection
5 2 (2.38%) Online Marketing
5 2 (2.38%) CRM
6 1 (1.19%) Continuous Improvement
6 1 (1.19%) Change Control
6 1 (1.19%) Change Management
6 1 (1.19%) Workflow
6 1 (1.19%) Incident Management
6 1 (1.19%) Release Management
Programming Languages
1 17 (20.24%) C
2 8 (9.52%) SQL
3 2 (2.38%) PowerShell
Qualifications
1 15 (17.86%) Microsoft Certification
2 4 (4.76%) MCSA
3 3 (3.57%) MCP
3 3 (3.57%) MCSE
4 2 (2.38%) Degree
5 1 (1.19%) A+ Certification
5 1 (1.19%) ITIL Certification
5 1 (1.19%) MOS
5 1 (1.19%) MCITP
Quality Assurance & Compliance
1 12 (14.29%) SLA
System Software
1 46 (54.76%) Active Directory
2 5 (5.95%) VMware Infrastructure
3 2 (2.38%) StorNext
3 2 (2.38%) Terminal Server
Systems Management
1 3 (3.57%) Norton AntiVirus
2 1 (1.19%) Backup Exec
Vendors
1 38 (45.24%) Microsoft
1 38 (45.24%) Citrix
2 16 (19.05%) VMware
3 10 (11.90%) Symantec
4 8 (9.52%) McAfee
5 6 (7.14%) Apple
6 3 (3.57%) Cisco
6 3 (3.57%) Remedy
7 2 (2.38%) Isilon
8 1 (1.19%) Mitel
8 1 (1.19%) Google
8 1 (1.19%) Polycom
8 1 (1.19%) Tandberg
8 1 (1.19%) Progress
8 1 (1.19%) HP
8 1 (1.19%) Sage
8 1 (1.19%) Avaya
The City, London (EC2)
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Salary: £25 - 30k + Benefits
Posted: 7 days ago