The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 570 605 588
Rank change year-on-year
+35 -17
Permanent jobs requiring a 1st Line Support Engineer 42 23 20
As % of all permanent IT jobs located in London 0.100% 0.053% 0.045%
As % of the Job Titles category 0.11% 0.057% 0.048%
Number of salaries quoted 35 13 15
Average salary £22,500 £22,500 £22,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £20,000 £20,000 £19,200
10% offered a salary of more than £25,000 £25,000 £24,400
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39456 40353 41571
As % of all permanent IT jobs located in London 93.76% 93.76% 94.26%
Number of salaries quoted 33317 33025 35449
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +15 9 £22,500 -
Wimbledon - 4 £24,000 -
Grays - 4 £20,000 -
Hounslow - 1 £21,000 -
West Drayton - 1 £24,000 -
City of London - 1 £21,000 -
Hillingdon - 1 - -
Chiswick - 1 £26,500 -
Feltham - 1 £18,500 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 61 (85.92%) Windows
2 43 (60.56%) Active Directory
3 36 (50.70%) Microsoft
3 36 (50.70%) Windows 8
4 33 (46.48%) Windows XP
5 32 (45.07%) MS Exchange
6 30 (42.25%) Blackberry
7 28 (39.44%) Firewall
8 24 (33.80%) Citrix
8 24 (33.80%) Internet
8 24 (33.80%) TCP/IP
8 24 (33.80%) VMware
9 21 (29.58%) Exchange Server 2003
9 21 (29.58%) Exchange Server 2013
9 21 (29.58%) MS Office
10 20 (28.17%) Mac OS
11 19 (26.76%) E-Commerce
12 17 (23.94%) MS Excel
13 14 (19.72%) MCP
13 14 (19.72%) Windows 7
14 12 (16.90%) Cisco
15 10 (14.08%) Cisco Certification
15 10 (14.08%) Microsoft Certification
15 10 (14.08%) CCNA
15 10 (14.08%) Windows Server 2008
16 9 (12.68%) Windows Server 2012
16 9 (12.68%) Finance
16 9 (12.68%) Apple
16 9 (12.68%) Windows Server 2003
16 9 (12.68%) SLA

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (45.07%) MS Exchange
2 21 (29.58%) Exchange Server 2003
2 21 (29.58%) Exchange Server 2013
3 5 (7.04%) Exchange Server 2007
3 5 (7.04%) Exchange Server 2010
4 4 (5.63%) Blackberry Enterprise Server
5 3 (4.23%) IBM Notes
Applications
1 21 (29.58%) MS Office
2 17 (23.94%) MS Excel
Cloud Services
1 8 (11.27%) Office 365
2 2 (2.82%) SaaS
Communications & Networking
1 28 (39.44%) Firewall
2 24 (33.80%) TCP/IP
2 24 (33.80%) Internet
3 8 (11.27%) VPN
4 5 (7.04%) DNS
5 2 (2.82%) Wireless
5 2 (2.82%) DSL
5 2 (2.82%) Structured Cabling
6 1 (1.41%) VLAN
6 1 (1.41%) Cisco IOS
6 1 (1.41%) ADSL
6 1 (1.41%) LAN
6 1 (1.41%) WAN
Database & Business Intelligence
1 2 (2.82%) SQL Server
1 2 (2.82%) SQL Server 2000
General
1 9 (12.68%) Finance
2 5 (7.04%) Legal
3 3 (4.23%) Banking
4 2 (2.82%) Telecoms
5 1 (1.41%) Marketing
5 1 (1.41%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (5.63%) HTML
2 1 (1.41%) Mason
Miscellaneous
1 30 (42.25%) Blackberry
2 4 (5.63%) iPhone
2 4 (5.63%) Visualisation
3 3 (4.23%) iPad
3 3 (4.23%) Computer Science
3 3 (4.23%) Video Conferencing
3 3 (4.23%) Analytical Skills
4 2 (2.82%) PDA
4 2 (2.82%) Enterprise Software
Operating Systems
1 61 (85.92%) Windows
2 36 (50.70%) Windows 8
3 33 (46.48%) Windows XP
4 20 (28.17%) Mac OS
5 14 (19.72%) Windows 7
6 10 (14.08%) Windows Server 2008
7 9 (12.68%) Windows Server 2012
7 9 (12.68%) Windows Server 2003
8 3 (4.23%) Mac OS X
9 2 (2.82%) Windows Vista
10 1 (1.41%) Apple iOS
Processes & Methodologies
1 19 (26.76%) E-Commerce
2 6 (8.45%) Network Management
3 5 (7.04%) ITIL
4 4 (5.63%) CRM
5 3 (4.23%) Web Design
5 3 (4.23%) Service Management
5 3 (4.23%) Software Testing
6 2 (2.82%) Incident Management
6 2 (2.82%) Product Management
6 2 (2.82%) Continuous Improvement
6 2 (2.82%) Change Control
7 1 (1.41%) Line Management
7 1 (1.41%) Time Management
7 1 (1.41%) Service Delivery
7 1 (1.41%) Workflow
7 1 (1.41%) Asset Management
Programming Languages
1 4 (5.63%) JavaScript
1 4 (5.63%) PHP
2 3 (4.23%) SQL
3 1 (1.41%) C
Qualifications
1 14 (19.72%) MCP
2 10 (14.08%) Cisco Certification
2 10 (14.08%) Microsoft Certification
2 10 (14.08%) CCNA
3 8 (11.27%) Degree
4 7 (9.86%) MCSA
5 5 (7.04%) CCNP
5 5 (7.04%) MCSE
6 3 (4.23%) MCTS
7 2 (2.82%) CCIA
7 2 (2.82%) Citrix Certification
8 1 (1.41%) VCP4
8 1 (1.41%) A+ Certification
8 1 (1.41%) ACTC
Quality Assurance & Compliance
1 9 (12.68%) SLA
System Software
1 43 (60.56%) Active Directory
2 5 (7.04%) VMware Infrastructure
2 5 (7.04%) Hyper-V
Systems Management
1 2 (2.82%) Norton AntiVirus
2 1 (1.41%) SCCM
Vendors
1 36 (50.70%) Microsoft
2 24 (33.80%) Citrix
2 24 (33.80%) VMware
3 12 (16.90%) Cisco
4 9 (12.68%) Apple
5 3 (4.23%) Symantec
5 3 (4.23%) McAfee
5 3 (4.23%) Hummingbird
5 3 (4.23%) RightFax
5 3 (4.23%) Lotus
6 2 (2.82%) Remedy
6 2 (2.82%) Progress
7 1 (1.41%) Dell
7 1 (1.41%) Avaya
7 1 (1.41%) Meru Networks
7 1 (1.41%) Mitel
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 16 hours ago
South East London
QA Limited
Salary: £150.00 per week
Posted: 4 days ago
London
Venturi
Salary: £20000.00 - £25000 per annum + benefits, bonus & training
Posted: 23 days ago