The statistics below represent IT jobs advertised across the London region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 568 629 628
Rank change year-on-year
+61 -1
Permanent jobs requiring a 1st Line Support Engineer 31 35 39
As % of all permanent IT jobs located in London 0.088% 0.081% 0.087%
As % of the Job Titles category 0.092% 0.084% 0.090%
Number of salaries quoted 31 29 38
Median salary £30,000 £24,000 £22,500
Median salary % change year-on-year
+25.00% +6.66%
90% offered a salary of more than £21,000 £22,500 £19,700
10% offered a salary of more than £36,000 £30,200 £27,500
UK excluding London median salary £22,500 £22,000 £19,500
% change year-on-year
+2.27% +12.82%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
33777 41677 43212
As % of all permanent IT jobs located in London 95.89% 96.20% 96.23%
Number of salaries quoted 28751 35467 36714
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Salary Trend in London

1st Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the London region over the 3 months to 9 December 2016.

1st Line Support Engineer Salary Histogram in London

1st Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 4 £36,000 +30.90%
Romford - 2 £21,500 -
Surbiton - 1 £22,500 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 9 December 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Engineer in the job title.

1 54 (93.10%) Windows
2 36 (62.07%) Microsoft
3 26 (44.83%) Active Directory
4 23 (39.66%) Windows Server
5 21 (36.21%) Apple
6 18 (31.03%) Firewall
6 18 (31.03%) MS Excel
7 15 (25.86%) MS Exchange
7 15 (25.86%) Video Conferencing
8 14 (24.14%) MS Office
9 13 (22.41%) LAN
9 13 (22.41%) Windows 7
10 12 (20.69%) VoIP
10 12 (20.69%) WAN
11 11 (18.97%) Telecoms
12 10 (17.24%) Windows 8
13 9 (15.52%) Finance
13 9 (15.52%) VPN
13 9 (15.52%) Linux
14 8 (13.79%) Windows XP
14 8 (13.79%) SLA
14 8 (13.79%) Blackberry
14 8 (13.79%) Mac OS X
14 8 (13.79%) NAS
14 8 (13.79%) Degree
14 8 (13.79%) VMware
14 8 (13.79%) Smartphone
15 7 (12.07%) Root Cause Analysis
15 7 (12.07%) Asset Management
15 7 (12.07%) Time Management

1st Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (25.86%) MS Exchange
2 5 (8.62%) Skype for Business
3 4 (6.90%) Exchange Server 2003
3 4 (6.90%) IIS
3 4 (6.90%) SharePoint
4 1 (1.72%) Blackberry Enterprise Server
4 1 (1.72%) Exchange Server 2010
Applications
1 18 (31.03%) MS Excel
2 14 (24.14%) MS Office
3 2 (3.45%) InfoPath
4 1 (1.72%) MS PowerPoint
4 1 (1.72%) MS Visio
Business Applications
1 2 (3.45%) Dynamics CRM
Cloud Services
1 6 (10.34%) Office 365
Communications & Networking
1 18 (31.03%) Firewall
2 13 (22.41%) LAN
3 12 (20.69%) VoIP
3 12 (20.69%) WAN
4 9 (15.52%) VPN
5 8 (13.79%) NAS
6 7 (12.07%) TCP/IP
7 4 (6.90%) SAN
8 3 (5.17%) DNS
8 3 (5.17%) Internet
9 2 (3.45%) Skype
9 2 (3.45%) Unified Communications
10 1 (1.72%) DHCP
10 1 (1.72%) IP Telephony
10 1 (1.72%) Wi-Fi
10 1 (1.72%) Wireless
Database & Business Intelligence
1 1 (1.72%) Oracle Reports
1 1 (1.72%) PostgreSQL
1 1 (1.72%) RDBMS
1 1 (1.72%) Relational Database
General
1 11 (18.97%) Telecoms
2 9 (15.52%) Finance
3 7 (12.07%) Legal
4 5 (8.62%) Marketing
5 2 (3.45%) Games
6 1 (1.72%) Advertising
Libraries, Frameworks & Software Standards
1 2 (3.45%) .NET
Miscellaneous
1 15 (25.86%) Video Conferencing
2 8 (13.79%) Blackberry
2 8 (13.79%) Smartphone
3 7 (12.07%) iPad
3 7 (12.07%) iPhone
4 5 (8.62%) Computer Science
5 3 (5.17%) Client/Server
5 3 (5.17%) NHS
6 2 (3.45%) PACS
7 1 (1.72%) Analytical Skills
7 1 (1.72%) CCTV
7 1 (1.72%) Data Centre
7 1 (1.72%) Driving Licence
Operating Systems
1 54 (93.10%) Windows
2 23 (39.66%) Windows Server
3 13 (22.41%) Windows 7
4 10 (17.24%) Windows 8
5 9 (15.52%) Linux
6 8 (13.79%) Mac OS X
6 8 (13.79%) Windows XP
7 7 (12.07%) Mac OS
8 4 (6.90%) Windows Server 2008
9 3 (5.17%) Windows Server 2012
10 2 (3.45%) Unix
10 2 (3.45%) Windows Server 2003
11 1 (1.72%) Apple iOS
11 1 (1.72%) VMS
Processes & Methodologies
1 7 (12.07%) Asset Management
1 7 (12.07%) Root Cause Analysis
1 7 (12.07%) Time Management
2 5 (8.62%) CRM
2 5 (8.62%) Project Management
3 4 (6.90%) Migration
4 3 (5.17%) E-Commerce
4 3 (5.17%) ITIL
5 2 (3.45%) Data Migration
5 2 (3.45%) High Availability
5 2 (3.45%) Incident Management
5 2 (3.45%) Patch Management
5 2 (3.45%) Workflow
6 1 (1.72%) Agile Software Development
6 1 (1.72%) Business Development
6 1 (1.72%) Business Intelligence
6 1 (1.72%) Case Management
6 1 (1.72%) Content Analysis
6 1 (1.72%) Global Marketing
6 1 (1.72%) Video Content Analysis
Programming Languages
1 5 (8.62%) SQL
2 2 (3.45%) C
Qualifications
1 8 (13.79%) Degree
2 4 (6.90%) MCP
3 3 (5.17%) Cisco Certification
3 3 (5.17%) Microsoft Certification
4 2 (3.45%) CCNA
4 2 (3.45%) MCSE
4 2 (3.45%) MCTS
5 1 (1.72%) A+ Certification
5 1 (1.72%) Avaya Certification
Quality Assurance & Compliance
1 8 (13.79%) SLA
System Software
1 26 (44.83%) Active Directory
2 4 (6.90%) VMware Infrastructure
3 2 (3.45%) Hyper-V
4 1 (1.72%) vSphere
4 1 (1.72%) XenApp
Systems Management
1 2 (3.45%) Backup Exec
1 2 (3.45%) Microsoft Data Protection Manager
1 2 (3.45%) Norton AntiVirus
1 2 (3.45%) SCOM
2 1 (1.72%) AirWatch
Vendors
1 36 (62.07%) Microsoft
2 21 (36.21%) Apple
3 8 (13.79%) VMware
4 3 (5.17%) Citrix
5 2 (3.45%) Avaya
5 2 (3.45%) Cisco
5 2 (3.45%) Facebook
5 2 (3.45%) Symantec
6 1 (1.72%) Google
6 1 (1.72%) Oracle
6 1 (1.72%) Salesforce.com
6 1 (1.72%) ServiceNow
London
Recruitment Genius Ltd
Salary: £18000 - £24000 per annum
Posted: 16 days ago