The statistics below represent IT jobs advertised across the London region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 629 654 695
Rank change year-on-year
+25 +41
Permanent jobs requiring a 1st Line Support Technician 4 8 9
As % of all permanent IT jobs located in London 0.010% 0.018% 0.018%
As % of the Job Titles category 0.011% 0.019% 0.019%
Number of salaries quoted 4 8 9
Median salary £21,250 £32,500 £22,500
Median salary % change year-on-year
-34.61% +44.44%
90% offered a salary of more than £21,000 £29,050 £19,800
10% offered a salary of more than £21,850 £32,500 £31,000
UK excluding London median salary £20,000 £19,000 £18,000
% change year-on-year
+5.26% +5.55%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37841 42597 47827
As % of all permanent IT jobs located in London 95.71% 95.71% 96.01%
Number of salaries quoted 32935 36039 40070
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Technician
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in London

1st Line Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the London region.

1st Line Support Technician Salary Trend in London

1st Line Support Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 2 July 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 1st Line Support Technician in the job title.

1 12 (92.31%) Windows
2 9 (69.23%) Smartphone
3 7 (53.85%) Windows Server
4 6 (46.15%) MS Excel
4 6 (46.15%) Microsoft
5 5 (38.46%) Office 365
6 4 (30.77%) Active Directory
6 4 (30.77%) MS Office
7 3 (23.08%) DHCP
7 3 (23.08%) DNS
7 3 (23.08%) SharePoint
7 3 (23.08%) SQL
7 3 (23.08%) Disaster Recovery
7 3 (23.08%) SCCM
7 3 (23.08%) Time Management
7 3 (23.08%) Unified Communications
7 3 (23.08%) Patch Management
7 3 (23.08%) Remote Desktop
8 2 (15.38%) Windows 10
8 2 (15.38%) Windows 8
8 2 (15.38%) Kalman Filter
8 2 (15.38%) Email Filtering
8 2 (15.38%) Web Filtering
8 2 (15.38%) Global Marketing
8 2 (15.38%) Windows 7
8 2 (15.38%) Marketing
8 2 (15.38%) Firewall
8 2 (15.38%) VoIP
8 2 (15.38%) SLA
9 1 (7.69%) ITIL

1st Line Support Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) SharePoint
Applications
1 6 (46.15%) MS Excel
2 4 (30.77%) MS Office
Cloud Services
1 5 (38.46%) Office 365
Communications & Networking
1 3 (23.08%) DHCP
1 3 (23.08%) DNS
1 3 (23.08%) Remote Desktop
1 3 (23.08%) Unified Communications
2 2 (15.38%) Firewall
2 2 (15.38%) VoIP
General
1 2 (15.38%) Marketing
Miscellaneous
1 9 (69.23%) Smartphone
2 1 (7.69%) Mathematics
Operating Systems
1 12 (92.31%) Windows
2 7 (53.85%) Windows Server
3 2 (15.38%) Windows 10
3 2 (15.38%) Windows 7
3 2 (15.38%) Windows 8
Processes & Methodologies
1 3 (23.08%) Disaster Recovery
1 3 (23.08%) Patch Management
1 3 (23.08%) Time Management
2 2 (15.38%) Email Filtering
2 2 (15.38%) Global Marketing
2 2 (15.38%) Kalman Filter
2 2 (15.38%) Web Filtering
3 1 (7.69%) ITIL
3 1 (7.69%) ITIL V3
3 1 (7.69%) Project Management
Programming Languages
1 3 (23.08%) SQL
Qualifications
1 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 4 (30.77%) Active Directory
Systems Management
1 3 (23.08%) SCCM
Vendors
1 6 (46.15%) Microsoft