1st/2nd Line Help Desk Support Jobs in London

1st/2nd Line Help Desk Support
England > London

The median 1st/2nd Line Help Desk Support salary in London is £27,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 511 643 845
Rank change year-on-year +132 +202 -
Permanent jobs requiring a 1st/2nd Line Help Desk Support 1 1 8
As % of all permanent jobs advertised in London 0.004% 0.003% 0.012%
As % of the Job Titles category 0.005% 0.003% 0.013%
Number of salaries quoted 1 1 8
10th Percentile - - -
25th Percentile £26,250 £35,500 £25,000
Median annual salary (50th Percentile) £27,500 £36,000 £26,000
Median % change year-on-year -23.61% +38.46% -
75th Percentile £28,750 £36,500 £29,125
90th Percentile - - £35,500
England median annual salary £27,500 £28,000 £26,750
% change year-on-year -1.79% +4.67% -6.96%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,108 34,442 62,791
% of permanent jobs with a recognized job title 94.14% 95.06% 96.35%
Number of salaries quoted 16,669 25,177 34,949
10th Percentile £38,500 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

1st/2nd Line Help Desk Support
Job Vacancy Trend in London

Job postings that featured 1st/2nd Line Help Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 1st/2nd Line Help Desk Support in London

1st/2nd Line Help Desk Support
Salary Trend in London

3-month moving average salary quoted in jobs citing 1st/2nd Line Help Desk Support in London.

Salary trend for 1st/2nd Line Help Desk Support in London

1st/2nd Line Help Desk Support Skill Set
Top 7 Co-occurring Skills and Capabilities in London

For the 6 months to 23 April 2024, 1st/2nd Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 1st/2nd Line Help Desk Support in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft PowerPoint
1 1 (100.00%) Windows 10
1 1 (100.00%) Social Skills

1st/2nd Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Microsoft PowerPoint
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Vendors
1 1 (100.00%) Microsoft