2nd Line Desktop Support Jobs in London

Second Line Desktop Support
England > London

The median Second Line Desktop Support salary in London is £41,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 501 621 809
Rank change year-on-year +120 +188 -224
Permanent jobs requiring a 2nd Line Desktop Support 11 23 44
As % of all permanent jobs advertised in London 0.047% 0.063% 0.068%
As % of the Job Titles category 0.050% 0.067% 0.070%
Number of salaries quoted 10 22 42
10th Percentile £35,875 £26,250 £27,000
25th Percentile £40,188 £30,602 £28,500
Median annual salary (50th Percentile) £41,500 £38,000 £35,000
Median % change year-on-year +9.21% +8.57% +7.69%
75th Percentile £42,250 £44,313 £43,250
90th Percentile £48,500 £46,950 £48,750
England median annual salary £32,500 £31,658 £33,250
% change year-on-year +2.66% -4.79% +12.24%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,108 34,442 62,791
% of permanent jobs with a recognized job title 94.14% 95.06% 96.35%
Number of salaries quoted 16,669 25,177 34,949
10th Percentile £38,500 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

2nd Line Desktop Support
Job Vacancy Trend in London

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Salary Trend in London

3-month moving average salary quoted in jobs citing 2nd Line Desktop Support in London.

Salary trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Salary Histogram in London

Salary distribution for jobs citing 2nd Line Desktop Support in London over the 6 months to 23 April 2024.

Salary histogram for 2nd Line Desktop Support in London

2nd Line Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +52 5 £41,500 +3.75%
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 23 April 2024, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Desktop Support in the job title.

1 9 (81.82%) Finance
2 8 (72.73%) Active Directory
2 8 (72.73%) Microsoft 365
3 7 (63.64%) Azure
3 7 (63.64%) Entra ID
4 5 (45.45%) Customer Experience
4 5 (45.45%) Software Deployment
4 5 (45.45%) PowerShell
4 5 (45.45%) ITIL
4 5 (45.45%) Windows
5 4 (36.36%) Windows 10
5 4 (36.36%) Social Skills
6 3 (27.27%) Legal
7 2 (18.18%) Firewall
7 2 (18.18%) SharePoint
7 2 (18.18%) Customer-Centricity
7 2 (18.18%) Windows Server
7 2 (18.18%) Cybersecurity
8 1 (9.09%) Analytical Skills
8 1 (9.09%) Budgeting and Forecasting
8 1 (9.09%) Customer-Centric Approach
8 1 (9.09%) Problem-Solving
8 1 (9.09%) Customer Service
8 1 (9.09%) Onboarding
8 1 (9.09%) Budgeting
8 1 (9.09%) Microsoft Exchange
8 1 (9.09%) DHCP
8 1 (9.09%) DNS
8 1 (9.09%) Microsoft
8 1 (9.09%) Law

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) SharePoint
2 1 (9.09%) Microsoft Exchange
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 8 (72.73%) Microsoft 365
2 7 (63.64%) Azure
2 7 (63.64%) Entra ID
Communications & Networking
1 2 (18.18%) Firewall
2 1 (9.09%) DHCP
2 1 (9.09%) DNS
General
1 9 (81.82%) Finance
2 4 (36.36%) Social Skills
3 3 (27.27%) Legal
4 1 (9.09%) Analytical Skills
4 1 (9.09%) Law
Miscellaneous
1 1 (9.09%) CMDB
1 1 (9.09%) iPhone
1 1 (9.09%) Mobile App
1 1 (9.09%) Onboarding
Operating Systems
1 5 (45.45%) Windows
2 4 (36.36%) Windows 10
3 2 (18.18%) Windows Server
4 1 (9.09%) Apple iOS
Processes & Methodologies
1 5 (45.45%) Customer Experience
1 5 (45.45%) ITIL
1 5 (45.45%) Software Deployment
2 2 (18.18%) Customer-Centricity
2 2 (18.18%) Cybersecurity
3 1 (9.09%) Budgeting
3 1 (9.09%) Budgeting and Forecasting
3 1 (9.09%) Customer Service
3 1 (9.09%) Customer-Centric Approach
3 1 (9.09%) Problem-Solving
3 1 (9.09%) Service Delivery
Programming Languages
1 5 (45.45%) PowerShell
Qualifications
1 1 (9.09%) Degree
System Software
1 8 (72.73%) Active Directory
Vendors
1 1 (9.09%) Microsoft