2nd Line Support Technician Jobs in London

Second Line Support Technician
England > London

The median Second Line Support Technician salary in London is £31,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
24 Apr 2024		 Same period 2023 Same period 2022
Rank 493 626 855
Rank change year-on-year +133 +229 -
Permanent jobs requiring a 2nd Line Support Technician 3 30 13
As % of all permanent jobs advertised in London 0.013% 0.083% 0.020%
As % of the Job Titles category 0.014% 0.087% 0.021%
Number of salaries quoted 3 28 13
10th Percentile £27,200 - £27,750
25th Percentile £28,625 £28,000 £28,250
Median annual salary (50th Percentile) £31,000 £29,000 £34,000
Median % change year-on-year +6.90% -14.71% -
75th Percentile - £30,000 £36,000
90th Percentile - £32,175 £40,500
England median annual salary £30,250 £30,000 £26,271
% change year-on-year +0.83% +14.19% +3.02%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,145 34,385 62,833
% of permanent jobs with a recognized job title 94.12% 95.08% 96.35%
Number of salaries quoted 16,692 25,122 34,959
10th Percentile £38,500 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

2nd Line Support Technician
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Technician in London

2nd Line Support Technician
Salary Trend in London

3-month moving average salary quoted in jobs citing 2nd Line Support Technician in London.

Salary trend for 2nd Line Support Technician in London

2nd Line Support Technician Skill Set
Top 13 Co-occurring Skills and Capabilities in London

For the 6 months to 24 April 2024, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Support Technician in the job title.

1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft Office
1 3 (100.00%) Windows
2 2 (66.67%) SAP
2 2 (66.67%) ITIL
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Inclusion and Diversity
2 2 (66.67%) Customer Service
2 2 (66.67%) SLA
3 1 (33.33%) Social Skills
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) Microsoft PowerPoint
3 1 (33.33%) Windows 10

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
2 1 (33.33%) Microsoft Excel
2 1 (33.33%) Microsoft PowerPoint
General
1 2 (66.67%) Inclusion and Diversity
2 1 (33.33%) Social Skills
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Windows 10
Processes & Methodologies
1 2 (66.67%) Customer Service
1 2 (66.67%) ITIL
1 2 (66.67%) Problem-Solving
Quality Assurance & Compliance
1 2 (66.67%) SLA
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) SAP
9 2nd Line Support Technician jobs in England