The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Third Line Support Analyst
Rank 524 604 610
Rank change year-on-year
+80 +6
Permanent jobs requiring a 3rd Line Support Analyst 83 41 39
As % of all permanent IT jobs located in London 0.188% 0.077% 0.065%
As % of the Job Titles category 0.201% 0.082% 0.070%
Number of salaries quoted 64 40 31
Average salary £37,000 £38,125 £31,500
Average salary % change year-on-year
-2.95% +21.03%
90% offered a salary of more than £30,000 £33,000 £27,000
10% offered a salary of more than £47,500 £45,000 £40,000
UK excluding London average salary £33,000 £35,000 £35,000
% change year-on-year
-5.71% -
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
41358 50112 55964
As % of all permanent IT jobs located in London 93.45% 94.20% 93.44%
Number of salaries quoted 34786 43619 47333
Average salary £51,500 £50,000 £52,500
Average salary % change year-on-year
+3.00% -4.76%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
3rd Line Support Analyst
England

3rd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst across the London region as a proportion of the total demand within the Job Titles category.

London 3rd Line Support Analyst Jobs Demand Trend

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

London 3rd Line Support Analyst Salary Trend

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 19 June 2013.

London 3rd Line Support Analyst Salary Histogram

3rd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +9 14 £42,000 +1.20% 2
Wimbledon +3 6 £45,000 -
Bromley - 3 £45,000 -
Croydon +9 1 £31,500 -10.00%
Uxbridge - 1 £33,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 112 (86.15%) Windows
2 90 (69.23%) MS Exchange
3 87 (66.92%) Microsoft
4 74 (56.92%) Active Directory
5 70 (53.85%) Exchange Server 2010
6 63 (48.46%) Windows Server 2008
6 63 (48.46%) MS Excel
7 58 (44.62%) Exchange Server 2007
8 53 (40.77%) VMware
9 51 (39.23%) Blackberry
10 41 (31.54%) MS Office
11 40 (30.77%) Windows XP
12 39 (30.00%) Citrix
12 39 (30.00%) Windows Server 2003
13 29 (22.31%) MS PowerPoint
13 29 (22.31%) SQL
14 28 (21.54%) Banking
15 27 (20.77%) Cisco
15 27 (20.77%) Finance
16 26 (20.00%) SQL Server
17 25 (19.23%) Blackberry Enterprise Server
18 24 (18.46%) ITIL
19 23 (17.69%) Bloomberg
20 22 (16.92%) PDA
20 22 (16.92%) VMware Infrastructure
21 21 (16.15%) Windows 7
21 21 (16.15%) Reuters
21 21 (16.15%) DNS
21 21 (16.15%) DHCP
22 20 (15.38%) TCP/IP

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 12 (9.231%) Software Packaging
2 5 (3.846%) WSH
3 4 (3.077%) .NET
4 2 (1.538%) SOAP
4 2 (1.538%) Web Services
4 2 (1.538%) XML
4 2 (1.538%) .NET Framework
5 1 (0.769%) LAMP
Application Platforms
1 90 (69.23%) MS Exchange
2 70 (53.85%) Exchange Server 2010
3 58 (44.62%) Exchange Server 2007
4 25 (19.23%) Blackberry Enterprise Server
5 14 (10.77%) Exchange Server 2003
6 8 (6.154%) SharePoint
7 7 (5.385%) Lync
8 4 (3.077%) WorkSite
9 3 (2.308%) Exchange Server 2000
9 3 (2.308%) IIS
10 2 (1.538%) Site Server
11 1 (0.769%) Exchange Server 2013
Applications
1 63 (48.46%) MS Excel
2 41 (31.54%) MS Office
3 29 (22.31%) MS PowerPoint
4 2 (1.538%) Office 365
Business Applications
1 4 (3.077%) assyst
2 1 (0.769%) EMB Igloo
Communications & Networking
1 21 (16.15%) DNS
1 21 (16.15%) DHCP
2 20 (15.38%) TCP/IP
3 19 (14.62%) Firewall
3 19 (14.62%) SAN
4 17 (13.08%) LAN
5 12 (9.231%) WAN
6 11 (8.462%) VLAN
7 5 (3.846%) iSCSI
7 5 (3.846%) Fibre Channel
8 4 (3.077%) MPLS
8 4 (3.077%) VPN
8 4 (3.077%) NAS
9 3 (2.308%) HTTP
10 2 (1.538%) DSL
10 2 (1.538%) Internet
10 2 (1.538%) VoIP
10 2 (1.538%) FTP
10 2 (1.538%) SMTP
10 2 (1.538%) NetScaler
Database & Business Intelligence
1 26 (20.00%) SQL Server
2 19 (14.62%) SQL Server 2008
3 14 (10.77%) SQL Server 2005
4 2 (1.538%) MySQL
4 2 (1.538%) Data Warehouse
4 2 (1.538%) Big Data
5 1 (0.769%) SQL Server Reporting Services
5 1 (0.769%) SQL Server Integration Services
Development Applications
1 3 (2.308%) Subversion
1 3 (2.308%) Trac
1 3 (2.308%) JMeter
General
1 28 (21.54%) Banking
2 27 (20.77%) Finance
3 12 (9.231%) Law
4 6 (4.615%) Marketing
4 6 (4.615%) Retail
5 5 (3.846%) Legal
6 2 (1.538%) Financial Institution
6 2 (1.538%) Advertising
7 1 (0.769%) Publishing
7 1 (0.769%) Back Office
Miscellaneous
1 51 (39.23%) Blackberry
2 22 (16.92%) PDA
3 13 (10.00%) Hedge funds
4 10 (7.692%) Clustering
5 6 (4.615%) Video Conferencing
6 5 (3.846%) Mathematics
7 3 (2.308%) Fat Client
7 3 (2.308%) Thin Client
8 2 (1.538%) Computer Science
8 2 (1.538%) Tandem
9 1 (0.769%) Statistics
9 1 (0.769%) Video on Demand
9 1 (0.769%) NHS
9 1 (0.769%) Device Driver
Operating Systems
1 112 (86.15%) Windows
2 63 (48.46%) Windows Server 2008
3 40 (30.77%) Windows XP
4 39 (30.00%) Windows Server 2003
5 21 (16.15%) Windows 7
6 13 (10.00%) Mac OS X
7 5 (3.846%) Windows Mobile
7 5 (3.846%) UNIX
8 3 (2.308%) Windows Vista
8 3 (2.308%) Windows 2000 Server
8 3 (2.308%) Mac OS
8 3 (2.308%) Windows 8
9 2 (1.538%) Solaris
9 2 (1.538%) Linux
9 2 (1.538%) Windows Server 2012
Processes & Methodologies
1 24 (18.46%) ITIL
2 20 (15.38%) Problem Management
3 10 (7.692%) Business Continuity
4 8 (6.154%) Time Management
4 8 (6.154%) Network Load Balancing
5 7 (5.385%) Disaster Recovery
6 6 (4.615%) Change Management
7 5 (3.846%) Logistics
7 5 (3.846%) E-Commerce
7 5 (3.846%) Service Management
7 5 (3.846%) BCP
7 5 (3.846%) ITSM
8 4 (3.077%) Migration
8 4 (3.077%) Performance Management
8 4 (3.077%) Document Management
9 3 (2.308%) Release Management
9 3 (2.308%) Performance Testing
9 3 (2.308%) Configuration Management
10 2 (1.538%) Regression Testing
10 2 (1.538%) ITIL V3
Programming Languages
1 29 (22.31%) SQL
2 6 (4.615%) VBScript
3 4 (3.077%) PowerShell
4 2 (1.538%) Shell Script
4 2 (1.538%) Tcl
4 2 (1.538%) C
4 2 (1.538%) C#
4 2 (1.538%) C++
4 2 (1.538%) Java
4 2 (1.538%) PL/SQL
5 1 (0.769%) JavaScript
Qualifications
1 11 (8.462%) Microsoft Certification
2 10 (7.692%) MCSE
2 10 (7.692%) Degree
3 7 (5.385%) MCITP
4 6 (4.615%) Cisco Certification
4 6 (4.615%) CCNA
5 5 (3.846%) MCDST
5 5 (3.846%) A+ Certification
5 5 (3.846%) ITIL Certification
6 2 (1.538%) MCSA
6 2 (1.538%) SC Cleared
6 2 (1.538%) Security Cleared
6 2 (1.538%) VMware Certified Professional (VCP)
7 1 (0.769%) MCP
Quality Assurance & Compliance
1 5 (3.846%) SLA
2 2 (1.538%) QA
System Software
1 74 (56.92%) Active Directory
2 22 (16.92%) VMware Infrastructure
3 19 (14.62%) XenApp
4 15 (11.54%) Hyper-V
5 14 (10.77%) vSphere
6 5 (3.846%) XenDesktop
7 2 (1.538%) Xen
8 1 (0.769%) Citrix Presentation Server
8 1 (0.769%) Terminal Services
8 1 (0.769%) VMware ESX
Systems Management
1 10 (7.692%) SCCM
2 6 (4.615%) Backup Exec
3 5 (3.846%) HP SIM
3 5 (3.846%) ZENworks
4 4 (3.077%) Norton AntiVirus
4 4 (3.077%) WSUS
4 4 (3.077%) EMC NetWorker
5 2 (1.538%) WMI
5 2 (1.538%) ServiceCenter
Vendors
1 87 (66.92%) Microsoft
2 53 (40.77%) VMware
3 39 (30.00%) Citrix
4 27 (20.77%) Cisco
5 23 (17.69%) Bloomberg
6 21 (16.15%) Reuters
7 17 (13.08%) HP
8 9 (6.923%) EMC
9 8 (6.154%) NetApp
10 7 (5.385%) McAfee
11 6 (4.615%) CommVault
11 6 (4.615%) Riverbed
11 6 (4.615%) ProCurve
12 5 (3.846%) Avaya
12 5 (3.846%) Apple
12 5 (3.846%) NetIQ
12 5 (3.846%) Symantec
13 3 (2.308%) Dell
14 2 (1.538%) Remedy
14 2 (1.538%) Sun
London
3rd Line Infrastructure Support Analyst - London - Permanent - Financial ServicesMy client who are a global financial organisation are currently in need of an experienced 3rd Line Infrastructure Support Analyst.
DP Connect Ltd
Salary: £45000 - £50000 per annum
Posted: 13 June 2013
City, London
Advanced knowledge of Microsoft Windows Server 2003 / 2008 including NLB and clustering. Excellent knowledge of Microsoft Exchange Server 2003/2010/2013... Good experience of Windows Script Host / VBScript /...
ComputAppoint
Salary: £42000 per annum
Posted: 13 June 2013
City, London
The successful Applications Support Analyst will have experience of: * SCCM * Citrix Packaging in a Microsoft Environment * Focused on the applications being delivered rather than the infrastructure behind it...
DGH Recruitment Ltd
Salary: £45000 - £50000 per annum
Posted: 14 June 2013