The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 582 584 602
Rank change year-on-year
+2 +18
Permanent jobs requiring a 3rd Line Support Analyst 63 69 51
As % of all permanent IT jobs located in London 0.15% 0.17% 0.12%
As % of the Job Titles category 0.16% 0.17% 0.12%
Number of salaries quoted 59 55 45
Average salary £38,500 £41,500 £35,000
Average salary % change year-on-year
-7.22% +18.57%
90% offered a salary of more than £29,900 £31,900 £27,500
10% offered a salary of more than £43,400 £57,500 £46,700
UK excluding London average salary £36,500 £34,000 £32,000
% change year-on-year
+7.35% +6.25%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39136 39804 41394
As % of all permanent IT jobs located in London 95.70% 95.78% 95.66%
Number of salaries quoted 33735 33728 33851
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 11 February 2016.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sidcup - 11 £38,500 -
City of London +46 7 £39,000 +0.64% 1
Canary Wharf +3 2 £42,500 +13.33%
Chiswick - 2 £28,250 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 11 February 2016, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 101 (79.53%) Windows
2 84 (66.14%) Microsoft
3 67 (52.76%) Windows Server
4 60 (47.24%) VMware
5 59 (46.46%) Active Directory
6 49 (38.58%) Cisco
6 49 (38.58%) Windows Server 2008
7 42 (33.07%) MS Office
8 41 (32.28%) Windows Server 2012
9 40 (31.50%) MS Exchange
10 38 (29.92%) Microsoft Certification
11 36 (28.35%) Finance
12 34 (26.77%) MS Excel
13 33 (25.98%) Firewall
14 32 (25.20%) Windows 7
15 30 (23.62%) Citrix
16 29 (22.83%) SAN
16 29 (22.83%) ITIL
17 27 (21.26%) VMware Infrastructure
18 26 (20.47%) MCSE
19 24 (18.90%) SQL
19 24 (18.90%) TCP/IP
20 23 (18.11%) Windows 8
21 22 (17.32%) LAN
21 22 (17.32%) Blackberry
22 21 (16.54%) Windows Server 2003
22 21 (16.54%) Exchange Server 2013
23 20 (15.75%) SCCM
23 20 (15.75%) Hyper-V
23 20 (15.75%) Exchange Server 2010

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 11 February 2016, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (31.50%) MS Exchange
2 21 (16.54%) Exchange Server 2013
3 20 (15.75%) Exchange Server 2010
4 17 (13.39%) IIS
5 13 (10.24%) Exchange Server 2007
6 11 (8.66%) Exchange Server 2000
7 9 (7.09%) SharePoint
8 6 (4.72%) Exchange Server 2003
9 5 (3.94%) Blackberry Enterprise Server
10 4 (3.15%) Skype for Business
11 3 (2.36%) SharePoint 2010
12 2 (1.57%) Apache
12 2 (1.57%) IBM Notes
12 2 (1.57%) SharePoint Server
12 2 (1.57%) Tomcat
13 1 (0.79%) SharePoint 2013
Applications
1 42 (33.07%) MS Office
2 34 (26.77%) MS Excel
Business Applications
1 2 (1.57%) Dynamics CRM
Cloud Services
1 17 (13.39%) Office 365
2 11 (8.66%) Microsoft Azure
3 4 (3.15%) Mimecast
4 2 (1.57%) SaaS
5 1 (0.79%) OneDrive
Communications & Networking
1 33 (25.98%) Firewall
2 29 (22.83%) SAN
3 24 (18.90%) TCP/IP
4 22 (17.32%) LAN
5 17 (13.39%) iSCSI
6 15 (11.81%) Fibre Channel
7 14 (11.02%) VPN
7 14 (11.02%) WAN
8 11 (8.66%) IP Telephony
8 11 (8.66%) VoIP
9 8 (6.30%) Internet
10 7 (5.51%) DHCP
10 7 (5.51%) VLAN
11 6 (4.72%) DNS
12 4 (3.15%) Ethernet
12 4 (3.15%) Remote Desktop
12 4 (3.15%) WLAN
13 2 (1.57%) DMZ
13 2 (1.57%) SSL
13 2 (1.57%) WebEx
Database & Business Intelligence
1 19 (14.96%) SQL Server
2 6 (4.72%) SQL Server 2008
3 5 (3.94%) GIS
4 2 (1.57%) Oracle Database
4 2 (1.57%) SQL Server 2012
5 1 (0.79%) MySQL
General
1 36 (28.35%) Finance
2 8 (6.30%) Law
3 7 (5.51%) Retail
4 4 (3.15%) Advertising
4 4 (3.15%) Back Office
4 4 (3.15%) Banking
5 3 (2.36%) Legal
6 2 (1.57%) Local Government
Libraries, Frameworks & Software Standards
1 7 (5.51%) WSH
2 3 (2.36%) Software Packaging
3 2 (1.57%) .NET
3 2 (1.57%) CSS
3 2 (1.57%) HTML
Miscellaneous
1 22 (17.32%) Blackberry
2 9 (7.09%) Computer Science
3 8 (6.30%) Clustering
4 6 (4.72%) Data Centre
4 6 (4.72%) Video Conferencing
5 4 (3.15%) EMC VNX
5 4 (3.15%) User Experience
6 3 (2.36%) Analytical Skills
6 3 (2.36%) EPoS
7 2 (1.57%) Fat Client
7 2 (1.57%) Smartphone
7 2 (1.57%) Thin Client
8 1 (0.79%) Client/Server
8 1 (0.79%) Digital Media
8 1 (0.79%) FMCG
8 1 (0.79%) Hedge funds
8 1 (0.79%) iPhone
8 1 (0.79%) Management Information System
8 1 (0.79%) PDA
Operating Systems
1 101 (79.53%) Windows
2 67 (52.76%) Windows Server
3 49 (38.58%) Windows Server 2008
4 41 (32.28%) Windows Server 2012
5 32 (25.20%) Windows 7
6 23 (18.11%) Windows 8
7 21 (16.54%) Windows Server 2003
8 12 (9.45%) Windows XP
9 11 (8.66%) Windows 2000 Server
10 5 (3.94%) Linux
11 3 (2.36%) Mac OS X
12 2 (1.57%) Mac OS
12 2 (1.57%) Unix
12 2 (1.57%) Windows Vista
Processes & Methodologies
1 29 (22.83%) ITIL
2 10 (7.87%) Mentoring
3 8 (6.30%) Service Delivery
4 7 (5.51%) IT Audit
4 7 (5.51%) Network Load Balancing
4 7 (5.51%) Patch Management
5 6 (4.72%) Disaster Recovery
5 6 (4.72%) Document Management
5 6 (4.72%) Service Management
6 5 (3.94%) Incident Management
6 5 (3.94%) PRINCE
6 5 (3.94%) WAN Optimisation
7 4 (3.15%) Migration
7 4 (3.15%) Problem Management
8 3 (2.36%) Change Management
9 2 (1.57%) Asset Management
9 2 (1.57%) CRM
9 2 (1.57%) Information Security
9 2 (1.57%) Mobile Device Management
9 2 (1.57%) Stakeholder Management
Programming Languages
1 24 (18.90%) SQL
2 16 (12.60%) PowerShell
3 8 (6.30%) C#
4 7 (5.51%) VBScript
5 2 (1.57%) Java
6 1 (0.79%) VB
Qualifications
1 38 (29.92%) Microsoft Certification
2 26 (20.47%) MCSE
3 19 (14.96%) MCITP
4 14 (11.02%) Degree
5 13 (10.24%) Cisco Certification
6 12 (9.45%) VMware Certified Professional (VCP)
7 8 (6.30%) CCNA
7 8 (6.30%) MCP
8 6 (4.72%) CCA
8 6 (4.72%) Citrix Certification
8 6 (4.72%) MCSA
9 5 (3.94%) ACSA
9 5 (3.94%) CCEE
9 5 (3.94%) CCNP
10 2 (1.57%) ITIL Certification
11 1 (0.79%) SC Cleared
11 1 (0.79%) Security Cleared
Quality Assurance & Compliance
1 4 (3.15%) SLA
System Software
1 59 (46.46%) Active Directory
2 27 (21.26%) VMware Infrastructure
3 20 (15.75%) Hyper-V
4 19 (14.96%) XenApp
5 9 (7.09%) vSphere
6 5 (3.94%) XenDesktop
7 3 (2.36%) VMware ESXi
8 2 (1.57%) ISA Server
8 2 (1.57%) Terminal Server
8 2 (1.57%) VMware ESX
9 1 (0.79%) NFS
9 1 (0.79%) Terminal Services
9 1 (0.79%) VMware Server
Systems Management
1 20 (15.75%) SCCM
2 7 (5.51%) Systems Management Server (SMS)
3 6 (4.72%) DameWare
4 4 (3.15%) SCOrch
5 3 (2.36%) SCOM
6 1 (0.79%) Microsoft Data Protection Manager
6 1 (0.79%) SCDPM
6 1 (0.79%) SCVMM
6 1 (0.79%) Symantec Enterprise Vault
6 1 (0.79%) WSUS
Vendors
1 84 (66.14%) Microsoft
2 60 (47.24%) VMware
3 49 (38.58%) Cisco
4 30 (23.62%) Citrix
5 18 (14.17%) Avaya
6 13 (10.24%) Apple
7 8 (6.30%) CommVault
7 8 (6.30%) Dell
7 8 (6.30%) HP
8 6 (4.72%) EMC
9 4 (3.15%) Bloomberg
9 4 (3.15%) Juniper
9 4 (3.15%) Reuters
10 3 (2.36%) iManage
10 3 (2.36%) Mitel
10 3 (2.36%) SonicWALL
10 3 (2.36%) Veeam
10 3 (2.36%) Wyse
11 2 (1.57%) Dell Compellent
11 2 (1.57%) MobileIron
London
Coal IT Services
Salary: From £50,000 to £54,000 per annum plus excellent benefits and bonus
Posted: 3 hours ago
City, London
The Bridge Ltd
Salary: From £28,000 to £36,000 per annum
Posted: Yesterday