The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 590 581 578
Rank change year-on-year
-9 -3
Permanent jobs requiring a 3rd Line Support Analyst 47 50 67
As % of all permanent IT jobs located in London 0.10% 0.11% 0.13%
As % of the Job Titles category 0.11% 0.12% 0.14%
Number of salaries quoted 43 45 56
Average salary £39,000 £37,000 £35,000
Average salary % change year-on-year
+5.40% +5.71%
90% offered a salary of more than £35,000 £33,100 £25,500
10% offered a salary of more than £47,500 £46,500 £42,500
UK excluding London average salary £31,500 £35,000 £34,500
% change year-on-year
-10.00% +1.44%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42843 41746 47655
As % of all permanent IT jobs located in London 93.38% 93.51% 94.55%
Number of salaries quoted 35743 35073 41312
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,400
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 22 September 2014.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 4 £45,000 +7.14% 1
Sidcup - 1 £32,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 September 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 87 (77.68%) Windows
2 83 (74.11%) Microsoft
3 69 (61.61%) Active Directory
4 68 (60.71%) MS Exchange
5 63 (56.25%) Windows Server 2008
6 58 (51.79%) Exchange Server 2010
7 57 (50.89%) Exchange Server 2007
8 56 (50.00%) MS Office
9 50 (44.64%) MS Excel
9 50 (44.64%) Windows XP
10 45 (40.18%) Blackberry
11 42 (37.50%) Banking
11 42 (37.50%) MS PowerPoint
12 41 (36.61%) PDA
13 39 (34.82%) Investment Banking
14 27 (24.11%) VMware
15 24 (21.43%) Citrix
16 21 (18.75%) Windows 7
17 17 (15.18%) VMware Infrastructure
18 16 (14.29%) Finance
19 15 (13.39%) Firewall
20 14 (12.50%) SAN
21 12 (10.71%) Cisco Certification
21 12 (10.71%) ITIL
22 11 (9.82%) Microsoft Certification
22 11 (9.82%) XenDesktop
23 10 (8.93%) Hyper-V
23 10 (8.93%) XenApp
23 10 (8.93%) CCNA
23 10 (8.93%) Reuters

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 September 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 68 (60.71%) MS Exchange
2 58 (51.79%) Exchange Server 2010
3 57 (50.89%) Exchange Server 2007
4 8 (7.14%) Exchange Server 2013
5 6 (5.36%) WebSphere
6 5 (4.46%) Blackberry Enterprise Server
7 4 (3.57%) Exchange Server 2000
8 3 (2.68%) WorkSite
9 2 (1.79%) Lync
9 2 (1.79%) Exchange Server 2003
9 2 (1.79%) SharePoint
9 2 (1.79%) SAS
10 1 (0.89%) IIS
10 1 (0.89%) Tomcat
10 1 (0.89%) SharePoint 2010
10 1 (0.89%) SharePoint 2013
Applications
1 56 (50.00%) MS Office
2 50 (44.64%) MS Excel
3 42 (37.50%) MS PowerPoint
Business Applications
1 2 (1.79%) Movex
2 1 (0.89%) Remedy ITSM
Cloud Services
1 1 (0.89%) Microsoft Azure
Communications & Networking
1 15 (13.39%) Firewall
2 14 (12.50%) SAN
3 8 (7.14%) LAN
4 6 (5.36%) DNS
4 6 (5.36%) WAN
4 6 (5.36%) DHCP
5 3 (2.68%) VoIP
6 2 (1.79%) VLAN
6 2 (1.79%) TCP/IP
6 2 (1.79%) Broadband
7 1 (0.89%) VPN
7 1 (0.89%) WLAN
7 1 (0.89%) Internet
7 1 (0.89%) MPLS
7 1 (0.89%) Wi-Fi
7 1 (0.89%) iSCSI
7 1 (0.89%) Asterisk PBX
7 1 (0.89%) NetScaler
7 1 (0.89%) Fibre Channel
Database & Business Intelligence
1 2 (1.79%) SQL Server
Development Applications
1 1 (0.89%) MSI
General
1 42 (37.50%) Banking
2 39 (34.82%) Investment Banking
3 16 (14.29%) Finance
4 9 (8.04%) Retail
5 7 (6.25%) Legal
6 6 (5.36%) Law
7 3 (2.68%) Back Office
8 2 (1.79%) Telecoms
8 2 (1.79%) Billing
9 1 (0.89%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (0.89%) J2EE
1 1 (0.89%) Software Packaging
Miscellaneous
1 45 (40.18%) Blackberry
2 41 (36.61%) PDA
3 3 (2.68%) Analytical Skills
4 1 (0.89%) Foreign Exchange (FX)
4 1 (0.89%) PKI
4 1 (0.89%) Smartphone
4 1 (0.89%) Computer Science
4 1 (0.89%) GIS
4 1 (0.89%) Management Information System
4 1 (0.89%) Equities
4 1 (0.89%) Grid Computing
4 1 (0.89%) EqualLogic
Operating Systems
1 87 (77.68%) Windows
2 63 (56.25%) Windows Server 2008
3 50 (44.64%) Windows XP
4 21 (18.75%) Windows 7
5 7 (6.25%) Windows Server 2003
5 7 (6.25%) Windows 8
6 6 (5.36%) Windows Server 2012
7 5 (4.46%) Mac OS X
7 5 (4.46%) Windows 2000 Server
8 4 (3.57%) UNIX
8 4 (3.57%) Linux
9 2 (1.79%) Apple iOS
9 2 (1.79%) Android
9 2 (1.79%) Mac OS
10 1 (0.89%) Windows Vista
Processes & Methodologies
1 12 (10.71%) ITIL
2 10 (8.93%) Migration
3 6 (5.36%) Problem Management
3 6 (5.36%) Stakeholder Management
3 6 (5.36%) E-Commerce
4 4 (3.57%) ITIL V3
5 3 (2.68%) Document Management
5 3 (2.68%) Service Management
5 3 (2.68%) Disaster Recovery
6 2 (1.79%) Investment Management
6 2 (1.79%) Time Management
6 2 (1.79%) Change Management
7 1 (0.89%) CRM
7 1 (0.89%) ETL
7 1 (0.89%) PRINCE
7 1 (0.89%) Mobile Commerce
7 1 (0.89%) Data Analysis
7 1 (0.89%) Asset Management
7 1 (0.89%) Practice Management
7 1 (0.89%) ITSM
Programming Languages
1 10 (8.93%) SQL
2 7 (6.25%) Java
3 5 (4.46%) PowerShell
4 2 (1.79%) Shell Script
5 1 (0.89%) Perl
5 1 (0.89%) T-SQL
5 1 (0.89%) VBScript
5 1 (0.89%) VB
5 1 (0.89%) VBA
5 1 (0.89%) C++
5 1 (0.89%) MATLAB
Qualifications
1 12 (10.71%) Cisco Certification
2 11 (9.82%) Microsoft Certification
3 10 (8.93%) CCNA
4 6 (5.36%) MCSE
5 4 (3.57%) MCITP
6 3 (2.68%) Degree
7 2 (1.79%) MCSA
8 1 (0.89%) A+ Certification
8 1 (0.89%) Citrix Certification
8 1 (0.89%) CCNP
Quality Assurance & Compliance
1 4 (3.57%) SLA
2 1 (0.89%) Solvency II
System Software
1 69 (61.61%) Active Directory
2 17 (15.18%) VMware Infrastructure
3 11 (9.82%) XenDesktop
4 10 (8.93%) Hyper-V
4 10 (8.93%) XenApp
5 7 (6.25%) Microsoft App-V
5 7 (6.25%) vSphere
6 4 (3.57%) VMware ESXi
7 2 (1.79%) Terminal Services
8 1 (0.89%) XenServer
Systems Management
1 9 (8.04%) SCCM
2 1 (0.89%) WSUS
2 1 (0.89%) SCOM
Vendors
1 83 (74.11%) Microsoft
2 27 (24.11%) VMware
3 24 (21.43%) Citrix
4 10 (8.93%) Reuters
4 10 (8.93%) Bloomberg
5 9 (8.04%) Cisco
5 9 (8.04%) EMC
6 7 (6.25%) Apple
7 6 (5.36%) AppSense
7 6 (5.36%) HP
8 4 (3.57%) Avaya
9 3 (2.68%) Remedy
10 2 (1.79%) Civica
10 2 (1.79%) Orchard
10 2 (1.79%) Juniper
10 2 (1.79%) Oracle
11 1 (0.89%) BMC
11 1 (0.89%) Dell
11 1 (0.89%) Mitel
11 1 (0.89%) Open Text
London
Comtecs
Salary: £40000 - £43000 Per Annum +Bonus +Benefits
Posted: 4 days ago
London
Venn Group - UK
Salary: 45000 Per Annum
Posted: 12 days ago
London
Interquest - Korus Group - Brighton
Salary: £40000 - £45000 per annum + Benefits
Posted: 19 days ago