The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 578 603 538
Rank change year-on-year
+25 -65
Permanent jobs requiring a 3rd Line Support Analyst 47 57 81
As % of all permanent IT jobs located in London 0.11% 0.12% 0.18%
As % of the Job Titles category 0.11% 0.12% 0.19%
Number of salaries quoted 45 54 64
Average salary £37,500 £37,000 £37,500
Average salary % change year-on-year
+1.35% -1.33%
90% offered a salary of more than £30,000 £32,950 £30,000
10% offered a salary of more than £45,000 £50,000 £51,000
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41174 45679 41778
As % of all permanent IT jobs located in London 93.30% 93.62% 93.69%
Number of salaries quoted 34928 38421 35168
Average salary £55,000 £52,500 £52,000
Average salary % change year-on-year
+4.76% +0.96%
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 7 July 2015.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +50 6 £33,500 -25.55%
Croydon +6 3 £45,000 +28.57% 1
Twickenham - 1 £31,500 -
Uxbridge - 1 £32,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 7 July 2015, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 77 (88.51%) Windows
2 55 (63.22%) Microsoft
3 52 (59.77%) Active Directory
4 41 (47.13%) VMware
5 40 (45.98%) MS Exchange
6 38 (43.68%) MS Office
7 36 (41.38%) Citrix
8 33 (37.93%) MS Excel
9 28 (32.18%) Microsoft Certification
10 25 (28.74%) Windows XP
10 25 (28.74%) Windows Server 2012
11 24 (27.59%) VMware Infrastructure
12 23 (26.44%) Windows Server 2008
12 23 (26.44%) Blackberry
12 23 (26.44%) Law
13 21 (24.14%) SQL Server
14 19 (21.84%) PDA
15 18 (20.69%) Firewall
16 17 (19.54%) MS PowerPoint
16 17 (19.54%) SAN
17 16 (18.39%) Cisco
18 15 (17.24%) Banking
19 14 (16.09%) TCP/IP
20 13 (14.94%) Linux
20 13 (14.94%) Exchange Server 2010
21 12 (13.79%) IIS
22 11 (12.64%) Windows Server 2003
22 11 (12.64%) Windows 7
22 11 (12.64%) Analytical Skills
23 9 (10.34%) Reuters

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 7 July 2015, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (45.98%) MS Exchange
2 13 (14.94%) Exchange Server 2010
3 12 (13.79%) IIS
4 9 (10.34%) Exchange Server 2007
5 7 (8.05%) SharePoint
6 5 (5.75%) Exchange Server 2013
6 5 (5.75%) Exchange Server 2003
7 4 (4.60%) Blackberry Enterprise Server
8 3 (3.45%) Apache
9 2 (2.30%) Lync
10 1 (1.15%) IBM Notes
Applications
1 38 (43.68%) MS Office
2 33 (37.93%) MS Excel
3 17 (19.54%) MS PowerPoint
Business Applications
1 4 (4.60%) Magento
1 4 (4.60%) Fredhopper
Cloud Services
1 6 (6.90%) IaaS
2 4 (4.60%) SaaS
3 3 (3.45%) Mimecast
4 2 (2.30%) Office 365
5 1 (1.15%) Cloud Computing
Communications & Networking
1 18 (20.69%) Firewall
2 17 (19.54%) SAN
3 14 (16.09%) TCP/IP
4 9 (10.34%) VPN
5 8 (9.20%) NAS
6 7 (8.05%) iSCSI
6 7 (8.05%) DNS
6 7 (8.05%) LAN
7 6 (6.90%) VoIP
7 6 (6.90%) WAN
7 6 (6.90%) DHCP
7 6 (6.90%) Internet
7 6 (6.90%) DSL
8 2 (2.30%) VLAN
8 2 (2.30%) Wi-Fi
9 1 (1.15%) Wireless
9 1 (1.15%) SSH
9 1 (1.15%) Wireshark
9 1 (1.15%) Network Security
9 1 (1.15%) Cisco ASA
Database & Business Intelligence
1 21 (24.14%) SQL Server
General
1 23 (26.44%) Law
2 15 (17.24%) Banking
3 6 (6.90%) Legal
3 6 (6.90%) Finance
4 5 (5.75%) Retail
5 3 (3.45%) Advertising
6 1 (1.15%) Front Office
Libraries, Frameworks & Software Standards
1 4 (4.60%) XML
Miscellaneous
1 23 (26.44%) Blackberry
2 19 (21.84%) PDA
3 11 (12.64%) Analytical Skills
4 9 (10.34%) Data Centre
5 6 (6.90%) Clustering
6 4 (4.60%) Client/Server
6 4 (4.60%) User Experience
7 3 (3.45%) Hedge funds
7 3 (3.45%) iPhone
8 1 (1.15%) HP Storage
8 1 (1.15%) Smartphone
8 1 (1.15%) Computer Science
8 1 (1.15%) Video Conferencing
Operating Systems
1 77 (88.51%) Windows
2 25 (28.74%) Windows XP
2 25 (28.74%) Windows Server 2012
3 23 (26.44%) Windows Server 2008
4 13 (14.94%) Linux
5 11 (12.64%) Windows Server 2003
5 11 (12.64%) Windows 7
6 7 (8.05%) Windows 8
7 4 (4.60%) Mac OS X
8 1 (1.15%) Ubuntu
8 1 (1.15%) Windows 2000 Server
8 1 (1.15%) UNIX
Processes & Methodologies
1 7 (8.05%) ITIL
2 4 (4.60%) Asset Management
2 4 (4.60%) Business Intelligence
2 4 (4.60%) Continuous Improvement
2 4 (4.60%) Change Control
3 3 (3.45%) Migration
3 3 (3.45%) Server Building
3 3 (3.45%) Network Architecture
3 3 (3.45%) Network Management
4 2 (2.30%) Performance Management
4 2 (2.30%) Data Protection
4 2 (2.30%) Incident Management
4 2 (2.30%) Problem Management
4 2 (2.30%) Mentoring
5 1 (1.15%) Patch Management
5 1 (1.15%) Root Cause Analysis
5 1 (1.15%) Line Management
5 1 (1.15%) Investment Management
5 1 (1.15%) Time Management
5 1 (1.15%) B2B
Programming Languages
1 8 (9.20%) SQL
2 1 (1.15%) PowerShell
2 1 (1.15%) C
Qualifications
1 28 (32.18%) Microsoft Certification
2 8 (9.20%) MCSE
3 7 (8.05%) CCNA
3 7 (8.05%) Cisco Certification
4 6 (6.90%) MCSA
5 3 (3.45%) MCITP
5 3 (3.45%) Degree
6 2 (2.30%) MCP
6 2 (2.30%) CCNP
7 1 (1.15%) CCIP
7 1 (1.15%) CCVP
7 1 (1.15%) CITP
Quality Assurance & Compliance
1 1 (1.15%) SLA
System Software
1 52 (59.77%) Active Directory
2 24 (27.59%) VMware Infrastructure
3 9 (10.34%) Hyper-V
4 4 (4.60%) XenApp
5 2 (2.30%) Xen
6 1 (1.15%) VMware Server
6 1 (1.15%) Terminal Services
6 1 (1.15%) VMware ESX
6 1 (1.15%) XenServer
6 1 (1.15%) XenDesktop
6 1 (1.15%) vSphere
6 1 (1.15%) VMware ESXi
Systems Management
1 3 (3.45%) Norton AntiVirus
1 3 (3.45%) Backup Exec
1 3 (3.45%) SCCM
1 3 (3.45%) SCOM
2 1 (1.15%) NetBackup
Vendors
1 55 (63.22%) Microsoft
2 41 (47.13%) VMware
3 36 (41.38%) Citrix
4 16 (18.39%) Cisco
5 9 (10.34%) Reuters
5 9 (10.34%) Bloomberg
6 7 (8.05%) NetApp
7 6 (6.90%) Brocade
8 5 (5.75%) Symantec
8 5 (5.75%) HP
9 4 (4.60%) SolarWinds
9 4 (4.60%) CyberSource
10 2 (2.30%) MobileIron
10 2 (2.30%) EMC
10 2 (2.30%) Juniper
10 2 (2.30%) CheckPoint
10 2 (2.30%) Altiris
11 1 (1.15%) Veeam
11 1 (1.15%) Riverbed
11 1 (1.15%) Dell
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