The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 576 592 587
Rank change year-on-year
+16 -5
Permanent jobs requiring a 3rd Line Support Analyst 43 41 57
As % of all permanent IT jobs located in London 0.095% 0.090% 0.12%
As % of the Job Titles category 0.10% 0.096% 0.13%
Number of salaries quoted 37 36 48
Average salary £42,500 £35,000 £35,000
Average salary % change year-on-year
+21.42% -
90% offered a salary of more than £35,000 £32,000 £28,200
10% offered a salary of more than £50,000 £46,250 £42,500
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42376 42691 44981
As % of all permanent IT jobs located in London 93.85% 93.90% 94.37%
Number of salaries quoted 35736 35906 38731
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 31 October 2014.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +27 6 £40,750 -9.44%
Enfield - 1 £24,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 31 October 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 77 (75.49%) Windows
2 70 (68.63%) Microsoft
3 57 (55.88%) Active Directory
3 57 (55.88%) MS Exchange
3 57 (55.88%) Windows Server 2008
4 47 (46.08%) MS Office
5 46 (45.10%) MS Excel
6 45 (44.12%) Exchange Server 2010
7 43 (42.16%) Exchange Server 2007
8 40 (39.22%) Windows XP
9 37 (36.27%) Blackberry
10 33 (32.35%) PDA
11 32 (31.37%) MS PowerPoint
11 32 (31.37%) Banking
12 31 (30.39%) Investment Banking
13 28 (27.45%) VMware
13 28 (27.45%) Citrix
14 27 (26.47%) Finance
15 20 (19.61%) Microsoft Certification
16 19 (18.63%) ITIL
17 17 (16.67%) Windows 7
18 16 (15.69%) XenApp
18 16 (15.69%) Cisco Certification
19 15 (14.71%) SQL
20 14 (13.73%) vSphere
21 13 (12.75%) Exchange Server 2013
22 12 (11.76%) SAN
22 12 (11.76%) CCNA
23 11 (10.78%) Cisco
23 11 (10.78%) Reuters

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 31 October 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (55.88%) MS Exchange
2 45 (44.12%) Exchange Server 2010
3 43 (42.16%) Exchange Server 2007
4 13 (12.75%) Exchange Server 2013
5 7 (6.86%) Blackberry Enterprise Server
6 6 (5.88%) WebSphere
6 6 (5.88%) SharePoint
6 6 (5.88%) SharePoint 2013
7 4 (3.92%) Exchange Server 2000
7 4 (3.92%) Exchange Server 2003
8 3 (2.94%) WorkSite
9 2 (1.96%) SAS
9 2 (1.96%) Lync
10 1 (0.98%) IIS
10 1 (0.98%) Tomcat
Applications
1 47 (46.08%) MS Office
2 46 (45.10%) MS Excel
3 32 (31.37%) MS PowerPoint
Cloud Services
1 1 (0.98%) Microsoft Azure
Communications & Networking
1 12 (11.76%) SAN
2 11 (10.78%) Firewall
3 9 (8.82%) TCP/IP
4 7 (6.86%) WAN
4 7 (6.86%) DHCP
4 7 (6.86%) DNS
5 6 (5.88%) MPLS
5 6 (5.88%) VPN
6 5 (4.90%) IPsec
6 5 (4.90%) NAS
7 3 (2.94%) LAN
8 1 (0.98%) VoIP
8 1 (0.98%) Internet
8 1 (0.98%) Asterisk PBX
8 1 (0.98%) Fibre Channel
8 1 (0.98%) NetScaler
8 1 (0.98%) iSCSI
Database & Business Intelligence
1 8 (7.84%) SQL Server
2 5 (4.90%) SQL Server 2005
2 5 (4.90%) SQL Server 2012
3 1 (0.98%) SQL Server 2008
General
1 32 (31.37%) Banking
2 31 (30.39%) Investment Banking
3 27 (26.47%) Finance
4 8 (7.84%) Law
4 8 (7.84%) Retail
5 7 (6.86%) Legal
6 2 (1.96%) Back Office
6 2 (1.96%) Billing
7 1 (0.98%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (1.96%) Application Packaging
2 1 (0.98%) FIX Protocol
2 1 (0.98%) J2EE
Miscellaneous
1 37 (36.27%) Blackberry
2 33 (32.35%) PDA
3 5 (4.90%) Data Structures
3 5 (4.90%) Replication
3 5 (4.90%) Clustering
4 2 (1.96%) Analytical Skills
5 1 (0.98%) Mathematics
5 1 (0.98%) Computer Science
5 1 (0.98%) EqualLogic
5 1 (0.98%) Equities
5 1 (0.98%) Grid Computing
5 1 (0.98%) Management Information System
5 1 (0.98%) Client/Server
5 1 (0.98%) Foreign Exchange (FX)
Operating Systems
1 77 (75.49%) Windows
2 57 (55.88%) Windows Server 2008
3 40 (39.22%) Windows XP
4 17 (16.67%) Windows 7
5 10 (9.80%) Windows Server 2003
6 5 (4.90%) Windows Server 2012
6 5 (4.90%) Mac OS X
6 5 (4.90%) Windows 2000 Server
6 5 (4.90%) UNIX
7 4 (3.92%) Windows 8
8 3 (2.94%) Linux
9 2 (1.96%) AIX
Processes & Methodologies
1 19 (18.63%) ITIL
2 10 (9.80%) Problem Management
3 8 (7.84%) Migration
4 7 (6.86%) Service Management
5 6 (5.88%) E-Commerce
5 6 (5.88%) Stakeholder Management
6 5 (4.90%) Document Management
6 5 (4.90%) Time Management
6 5 (4.90%) ITIL V3
6 5 (4.90%) Mentoring
7 4 (3.92%) Infrastructure Management
8 3 (2.94%) CRM
8 3 (2.94%) Disaster Recovery
8 3 (2.94%) Practice Management
9 2 (1.96%) Change Management
9 2 (1.96%) Incident Management
9 2 (1.96%) Investment Management
9 2 (1.96%) Performance Monitoring
10 1 (0.98%) Software Licensing
10 1 (0.98%) ITIL V2
Programming Languages
1 15 (14.71%) SQL
2 7 (6.86%) Java
3 2 (1.96%) Shell Script
4 1 (0.98%) MATLAB
4 1 (0.98%) T-SQL
4 1 (0.98%) VBA
4 1 (0.98%) Perl
4 1 (0.98%) C
4 1 (0.98%) C++
Qualifications
1 20 (19.61%) Microsoft Certification
2 16 (15.69%) Cisco Certification
3 12 (11.76%) CCNA
4 10 (9.80%) MCITP
5 9 (8.82%) MCSE
6 6 (5.88%) MCSA
6 6 (5.88%) Degree
7 5 (4.90%) VCAP
8 4 (3.92%) Citrix Certification
9 2 (1.96%) ITIL Foundation Certificate
10 1 (0.98%) A+ Certification
10 1 (0.98%) MCDST
Quality Assurance & Compliance
1 8 (7.84%) SLA
2 1 (0.98%) Solvency II
System Software
1 57 (55.88%) Active Directory
2 16 (15.69%) XenApp
3 14 (13.73%) vSphere
4 10 (9.80%) VMware Infrastructure
5 7 (6.86%) Microsoft App-V
6 5 (4.90%) VMware ESXi
7 4 (3.92%) Hyper-V
8 3 (2.94%) XenDesktop
9 2 (1.96%) Citrix Presentation Server
Systems Management
1 4 (3.92%) SCCM
2 3 (2.94%) SCOM
3 2 (1.96%) NetBackup
Vendors
1 70 (68.63%) Microsoft
2 28 (27.45%) Citrix
2 28 (27.45%) VMware
3 11 (10.78%) Reuters
3 11 (10.78%) Bloomberg
3 11 (10.78%) Cisco
4 8 (7.84%) HP
4 8 (7.84%) Dell
5 7 (6.86%) AppSense
6 5 (4.90%) Remedy
6 5 (4.90%) Veeam
7 4 (3.92%) Apple
7 4 (3.92%) Open Text
7 4 (3.92%) Altiris
7 4 (3.92%) Avaya
8 3 (2.94%) Civica
8 3 (2.94%) Orchard
8 3 (2.94%) SolarWinds
9 2 (1.96%) Oracle
9 2 (1.96%) EMC
London
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 22 hours ago
London
Information Technology Services
Salary: £35k - 45k per year
Posted: Yesterday