The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 592 574 583
Rank change year-on-year
-18 +9
Permanent jobs requiring a 3rd Line Support Analyst 32 41 33
As % of all permanent IT jobs located in London 0.077% 0.096% 0.074%
As % of the Job Titles category 0.082% 0.10% 0.078%
Number of salaries quoted 27 37 32
Average salary £40,000 £35,000 £37,500
Average salary % change year-on-year
+14.28% -6.66%
90% offered a salary of more than £36,200 £27,500 £34,000
10% offered a salary of more than £41,700 £47,300 £40,000
UK excluding London average salary £34,000 £33,500 £32,500
% change year-on-year
+1.49% +3.07%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38883 40117 42236
As % of all permanent IT jobs located in London 93.84% 93.86% 94.38%
Number of salaries quoted 33115 32901 36375
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 23 January 2015.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 8 £37,500 -16.66%
Croydon +9 1 £40,000 +45.45%
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 23 January 2015, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 61 (79.22%) Windows
2 52 (67.53%) Microsoft
3 41 (53.25%) Windows Server 2008
4 38 (49.35%) Citrix
5 34 (44.16%) VMware
6 31 (40.26%) Active Directory
7 29 (37.66%) MS Exchange
7 29 (37.66%) Finance
8 26 (33.77%) Microsoft Certification
9 25 (32.47%) Cisco
9 25 (32.47%) ITIL
10 23 (29.87%) Cisco Certification
11 22 (28.57%) MS Excel
12 20 (25.97%) Exchange Server 2010
13 19 (24.68%) XenApp
13 19 (24.68%) MCSA
13 19 (24.68%) MS Office
14 18 (23.38%) MCSE
15 17 (22.08%) SQL
16 16 (20.78%) SQL Server
17 15 (19.48%) TCP/IP
17 15 (19.48%) Exchange Server 2007
18 14 (18.18%) CCNA
18 14 (18.18%) Windows XP
18 14 (18.18%) Blackberry
19 13 (16.88%) SAN
19 13 (16.88%) vSphere
19 13 (16.88%) MCITP
20 12 (15.58%) VMware Infrastructure
20 12 (15.58%) Windows Server 2003

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 23 January 2015, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (37.66%) MS Exchange
2 20 (25.97%) Exchange Server 2010
3 15 (19.48%) Exchange Server 2007
4 11 (14.29%) Exchange Server 2013
5 7 (9.09%) SharePoint
5 7 (9.09%) Blackberry Enterprise Server
6 6 (7.79%) SharePoint 2013
6 6 (7.79%) Lync
7 5 (6.49%) Exchange Server 2003
8 2 (2.60%) WorkSite
8 2 (2.60%) SAS
9 1 (1.30%) IIS
9 1 (1.30%) IBM Notes
9 1 (1.30%) Tomcat
9 1 (1.30%) Exchange Server 2000
Applications
1 22 (28.57%) MS Excel
2 19 (24.68%) MS Office
3 8 (10.39%) MS PowerPoint
Cloud Services
1 5 (6.49%) Office 365
2 1 (1.30%) Microsoft Azure
Communications & Networking
1 15 (19.48%) TCP/IP
2 13 (16.88%) SAN
3 10 (12.99%) DNS
4 9 (11.69%) VPN
4 9 (11.69%) DHCP
5 8 (10.39%) Firewall
5 8 (10.39%) WAN
6 7 (9.09%) NAS
7 6 (7.79%) MPLS
8 5 (6.49%) IPsec
8 5 (6.49%) NetScaler
9 4 (5.19%) LAN
10 1 (1.30%) FTP
10 1 (1.30%) Internet
10 1 (1.30%) ISDN
10 1 (1.30%) VoIP
10 1 (1.30%) H.323
10 1 (1.30%) Wireless
10 1 (1.30%) SSH
10 1 (1.30%) iSCSI
Database & Business Intelligence
1 16 (20.78%) SQL Server
2 7 (9.09%) SQL Server 2005
3 5 (6.49%) SQL Server 2012
4 3 (3.90%) SQL Server 2008
General
1 29 (37.66%) Finance
2 9 (11.69%) Banking
2 9 (11.69%) Retail
3 8 (10.39%) Law
3 8 (10.39%) Investment Banking
4 4 (5.19%) Legal
5 1 (1.30%) Financial Institution
5 1 (1.30%) Billing
Libraries, Frameworks & Software Standards
1 3 (3.90%) Application Packaging
2 1 (1.30%) J2EE
2 1 (1.30%) FIX Protocol
Miscellaneous
1 14 (18.18%) Blackberry
2 11 (14.29%) PDA
3 8 (10.39%) Client/Server
4 7 (9.09%) Analytical Skills
5 5 (6.49%) Clustering
5 5 (6.49%) Replication
6 4 (5.19%) Data Structures
7 1 (1.30%) Foreign Exchange (FX)
7 1 (1.30%) Equities
7 1 (1.30%) Grid Computing
7 1 (1.30%) Mathematics
7 1 (1.30%) 3D Printing
7 1 (1.30%) EqualLogic
Operating Systems
1 61 (79.22%) Windows
2 41 (53.25%) Windows Server 2008
3 14 (18.18%) Windows XP
4 12 (15.58%) Windows Server 2003
5 11 (14.29%) Windows 7
5 11 (14.29%) Windows Server 2012
6 5 (6.49%) UNIX
7 3 (3.90%) Linux
7 3 (3.90%) Windows 8
8 2 (2.60%) Windows 2000 Server
8 2 (2.60%) AIX
9 1 (1.30%) Mac OS X
9 1 (1.30%) Windows Vista
Processes & Methodologies
1 25 (32.47%) ITIL
2 9 (11.69%) Problem Management
3 7 (9.09%) Service Management
3 7 (9.09%) Mentoring
4 6 (7.79%) Migration
5 5 (6.49%) Document Management
5 5 (6.49%) Time Management
6 4 (5.19%) Infrastructure Management
6 4 (5.19%) ITIL V3
6 4 (5.19%) CRM
7 3 (3.90%) Practice Management
7 3 (3.90%) Disaster Recovery
7 3 (3.90%) Incident Management
8 2 (2.60%) Performance Monitoring
9 1 (1.30%) Mobile Commerce
9 1 (1.30%) BCP
9 1 (1.30%) PRINCE2
9 1 (1.30%) Project Management
9 1 (1.30%) Change Management
9 1 (1.30%) Identity Management
Programming Languages
1 17 (22.08%) SQL
2 2 (2.60%) Shell Script
3 1 (1.30%) T-SQL
3 1 (1.30%) VBA
3 1 (1.30%) C
3 1 (1.30%) C++
3 1 (1.30%) Java
3 1 (1.30%) Perl
3 1 (1.30%) MATLAB
3 1 (1.30%) PowerShell
Qualifications
1 26 (33.77%) Microsoft Certification
2 23 (29.87%) Cisco Certification
3 19 (24.68%) MCSA
4 18 (23.38%) MCSE
5 14 (18.18%) CCNA
6 13 (16.88%) MCITP
7 11 (14.29%) Degree
8 9 (11.69%) Citrix Certification
9 5 (6.49%) VCAP
10 3 (3.90%) ITIL Foundation Certificate
11 2 (2.60%) MCP
12 1 (1.30%) MCDST
Quality Assurance & Compliance
1 7 (9.09%) SLA
2 1 (1.30%) Solvency II
System Software
1 31 (40.26%) Active Directory
2 19 (24.68%) XenApp
3 13 (16.88%) vSphere
4 12 (15.58%) VMware Infrastructure
5 9 (11.69%) Hyper-V
6 7 (9.09%) Microsoft App-V
7 5 (6.49%) XenDesktop
7 5 (6.49%) VMware ESXi
8 4 (5.19%) Terminal Server
9 3 (3.90%) Citrix Presentation Server
10 1 (1.30%) VMware ESX
10 1 (1.30%) XenServer
Systems Management
1 5 (6.49%) SCOM
2 4 (5.19%) SCCM
2 4 (5.19%) XenMobile
3 3 (3.90%) NetBackup
4 2 (2.60%) Backup Exec
5 1 (1.30%) Norton AntiVirus
5 1 (1.30%) SCVMM
5 1 (1.30%) WSUS
5 1 (1.30%) SCSM
5 1 (1.30%) Casper Suite
Vendors
1 52 (67.53%) Microsoft
2 38 (49.35%) Citrix
3 34 (44.16%) VMware
4 25 (32.47%) Cisco
5 10 (12.99%) Dell
6 9 (11.69%) Open Text
7 8 (10.39%) Reuters
7 8 (10.39%) Bloomberg
8 7 (9.09%) HP
8 7 (9.09%) AppSense
9 5 (6.49%) Altiris
9 5 (6.49%) Veeam
10 4 (5.19%) Remedy
10 4 (5.19%) CheckPoint
11 3 (3.90%) SolarWinds
12 2 (2.60%) Civica
12 2 (2.60%) Orchard
12 2 (2.60%) Oracle
12 2 (2.60%) Juniper
12 2 (2.60%) EMC
Chiswick
360 Resourcing
Salary: £28,000 - £32,000 + Excellent Benefits
Posted: 12 days ago
South East London
Totaljobs Group.
Salary: Competitive Salary + 29 Days Holiday & Group Pension Scheme
Posted: 16 days ago