The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 583 593 539
Rank change year-on-year
+10 -54
Permanent jobs requiring a 3rd Line Support Analyst 48 59 73
As % of all permanent IT jobs located in London 0.11% 0.12% 0.16%
As % of the Job Titles category 0.12% 0.13% 0.18%
Number of salaries quoted 43 56 64
Average salary £38,500 £37,500 £37,500
Average salary % change year-on-year
+2.66% -
90% offered a salary of more than £30,000 £35,000 £30,300
10% offered a salary of more than £49,000 £47,500 £52,500
UK excluding London average salary £33,500 £35,000 £35,000
% change year-on-year
-4.28% -
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41213 44984 41450
As % of all permanent IT jobs located in London 93.26% 93.44% 93.50%
Number of salaries quoted 34953 37794 34623
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 3 August 2015.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +43 8 £33,500 -29.47%
Croydon +6 4 £45,000 +28.57%
Hounslow - 1 £55,000 -
Uxbridge - 1 £42,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 3 August 2015, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 79 (85.87%) Windows
2 56 (60.87%) Microsoft
3 55 (59.78%) Active Directory
4 43 (46.74%) MS Exchange
5 40 (43.48%) VMware
6 38 (41.30%) MS Office
7 36 (39.13%) Citrix
8 32 (34.78%) MS Excel
9 25 (27.17%) Windows XP
9 25 (27.17%) VMware Infrastructure
9 25 (27.17%) Windows Server 2012
10 24 (26.09%) Windows Server 2008
10 24 (26.09%) Microsoft Certification
11 23 (25.00%) Blackberry
12 22 (23.91%) Law
13 21 (22.83%) SQL Server
14 19 (20.65%) PDA
15 17 (18.48%) MS PowerPoint
16 16 (17.39%) Banking
16 16 (17.39%) Firewall
17 15 (16.30%) IIS
17 15 (16.30%) Linux
17 15 (16.30%) SAN
18 14 (15.22%) Exchange Server 2010
19 13 (14.13%) Cisco
20 12 (13.04%) TCP/IP
21 11 (11.96%) Windows Server 2003
21 11 (11.96%) Windows 7
21 11 (11.96%) Analytical Skills
22 10 (10.87%) VPN

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 3 August 2015, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (46.74%) MS Exchange
2 15 (16.30%) IIS
3 14 (15.22%) Exchange Server 2010
4 9 (9.78%) Exchange Server 2007
5 7 (7.61%) SharePoint
6 5 (5.43%) Exchange Server 2003
6 5 (5.43%) Exchange Server 2013
7 4 (4.35%) Apache
8 3 (3.26%) Blackberry Enterprise Server
9 1 (1.09%) WebSphere
9 1 (1.09%) WorkSite
9 1 (1.09%) WebLogic
9 1 (1.09%) Lync
Applications
1 38 (41.30%) MS Office
2 32 (34.78%) MS Excel
3 17 (18.48%) MS PowerPoint
Business Applications
1 4 (4.35%) Magento
1 4 (4.35%) Fredhopper
Cloud Services
1 6 (6.52%) IaaS
2 4 (4.35%) SaaS
3 3 (3.26%) Office 365
3 3 (3.26%) Mimecast
4 1 (1.09%) Cloud Computing
Communications & Networking
1 16 (17.39%) Firewall
2 15 (16.30%) SAN
3 12 (13.04%) TCP/IP
4 10 (10.87%) VPN
5 8 (8.70%) LAN
6 7 (7.61%) WAN
6 7 (7.61%) Internet
6 7 (7.61%) iSCSI
7 6 (6.52%) NAS
7 6 (6.52%) DSL
8 5 (5.43%) DHCP
8 5 (5.43%) DNS
8 5 (5.43%) VoIP
9 2 (2.17%) Wi-Fi
9 2 (2.17%) VLAN
10 1 (1.09%) Wireshark
10 1 (1.09%) Network Security
10 1 (1.09%) Intrusion Detection
10 1 (1.09%) RTP
10 1 (1.09%) NetScreen
Database & Business Intelligence
1 21 (22.83%) SQL Server
Development Applications
1 1 (1.09%) AdminStudio
1 1 (1.09%) Team Foundation Server
General
1 22 (23.91%) Law
2 16 (17.39%) Banking
3 6 (6.52%) Finance
4 5 (5.43%) Legal
5 4 (4.35%) Retail
6 3 (3.26%) Advertising
7 1 (1.09%) Front Office
Libraries, Frameworks & Software Standards
1 4 (4.35%) XML
2 1 (1.09%) Middleware
2 1 (1.09%) Application Packaging
2 1 (1.09%) Oracle Fusion
Miscellaneous
1 23 (25.00%) Blackberry
2 19 (20.65%) PDA
3 11 (11.96%) Analytical Skills
4 9 (9.78%) Data Centre
5 6 (6.52%) Clustering
6 4 (4.35%) User Experience
7 3 (3.26%) Client/Server
8 1 (1.09%) Smartphone
8 1 (1.09%) Computer Science
8 1 (1.09%) Video Conferencing
8 1 (1.09%) iPhone
8 1 (1.09%) HP Storage
8 1 (1.09%) Hedge funds
Operating Systems
1 79 (85.87%) Windows
2 25 (27.17%) Windows XP
2 25 (27.17%) Windows Server 2012
3 24 (26.09%) Windows Server 2008
4 15 (16.30%) Linux
5 11 (11.96%) Windows Server 2003
5 11 (11.96%) Windows 7
6 7 (7.61%) Windows 8
7 5 (5.43%) Mac OS X
8 2 (2.17%) UNIX
9 1 (1.09%) Solaris
9 1 (1.09%) Ubuntu
9 1 (1.09%) Windows 2000 Server
Processes & Methodologies
1 6 (6.52%) ITIL
2 4 (4.35%) Business Intelligence
2 4 (4.35%) Continuous Improvement
2 4 (4.35%) Change Control
2 4 (4.35%) Network Architecture
3 3 (3.26%) Network Management
3 3 (3.26%) Server Building
3 3 (3.26%) Migration
3 3 (3.26%) Service Delivery
4 2 (2.17%) Incident Management
4 2 (2.17%) Problem Management
4 2 (2.17%) Investment Management
4 2 (2.17%) Asset Management
4 2 (2.17%) Performance Management
4 2 (2.17%) Data Protection
5 1 (1.09%) Document Management
5 1 (1.09%) Root Cause Analysis
5 1 (1.09%) Software Deployment
5 1 (1.09%) Performance Monitoring
5 1 (1.09%) Line Management
Programming Languages
1 8 (8.70%) SQL
2 2 (2.17%) PowerShell
3 1 (1.09%) VBScript
3 1 (1.09%) C
3 1 (1.09%) Java
Qualifications
1 24 (26.09%) Microsoft Certification
2 6 (6.52%) MCSE
3 4 (4.35%) MCSA
3 4 (4.35%) CCNA
3 4 (4.35%) Cisco Certification
4 2 (2.17%) CCNP
4 2 (2.17%) MCITP
4 2 (2.17%) Degree
5 1 (1.09%) CITP
5 1 (1.09%) MCP
5 1 (1.09%) CCIP
5 1 (1.09%) CCVP
System Software
1 55 (59.78%) Active Directory
2 25 (27.17%) VMware Infrastructure
3 8 (8.70%) Hyper-V
4 5 (5.43%) XenApp
5 3 (3.26%) Xen
6 1 (1.09%) VMware Server
6 1 (1.09%) XenDesktop
6 1 (1.09%) VMware ESXi
6 1 (1.09%) Terminal Services
6 1 (1.09%) VMware Workstation
6 1 (1.09%) Microsoft App-V
Systems Management
1 5 (5.43%) SCCM
2 3 (3.26%) SCOM
2 3 (3.26%) Norton AntiVirus
3 2 (2.17%) Backup Exec
4 1 (1.09%) Oracle Enterprise Manager
Vendors
1 56 (60.87%) Microsoft
2 40 (43.48%) VMware
3 36 (39.13%) Citrix
4 13 (14.13%) Cisco
5 9 (9.78%) Reuters
5 9 (9.78%) Bloomberg
6 7 (7.61%) NetApp
7 6 (6.52%) Brocade
8 5 (5.43%) Symantec
9 4 (4.35%) HP
9 4 (4.35%) CyberSource
10 3 (3.26%) SolarWinds
11 2 (2.17%) MobileIron
11 2 (2.17%) Altiris
12 1 (1.09%) AppSense
12 1 (1.09%) Red Hat
12 1 (1.09%) NetIQ
12 1 (1.09%) EMC
12 1 (1.09%) Avaya
12 1 (1.09%) Juniper