The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 571 590 578
Rank change year-on-year
+19 -12
Permanent jobs requiring a 3rd Line Support Analyst 52 37 53
As % of all permanent IT jobs located in London 0.12% 0.080% 0.11%
As % of the Job Titles category 0.12% 0.085% 0.12%
Number of salaries quoted 42 34 45
Average salary £41,500 £35,000 £35,000
Average salary % change year-on-year
+18.57% -
90% offered a salary of more than £35,000 £32,000 £32,500
10% offered a salary of more than £50,000 £42,750 £40,000
UK excluding London average salary £34,000 £36,500 £34,500
% change year-on-year
-6.84% +5.79%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41779 43294 45773
As % of all permanent IT jobs located in London 93.78% 94.00% 94.36%
Number of salaries quoted 35556 35987 39555
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 26 November 2014.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 12 £38,750 +10.71% 1
Enfield - 1 £24,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 26 November 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 79 (78.22%) Windows
2 71 (70.30%) Microsoft
3 58 (57.43%) Windows Server 2008
4 51 (50.50%) Active Directory
4 51 (50.50%) MS Exchange
5 39 (38.61%) MS Office
5 39 (38.61%) Exchange Server 2010
6 38 (37.62%) MS Excel
7 36 (35.64%) Citrix
8 35 (34.65%) VMware
9 33 (32.67%) Exchange Server 2007
10 32 (31.68%) Windows XP
11 31 (30.69%) Finance
12 30 (29.70%) Blackberry
13 26 (25.74%) PDA
14 25 (24.75%) Banking
14 25 (24.75%) ITIL
15 24 (23.76%) Microsoft Certification
15 24 (23.76%) Investment Banking
15 24 (23.76%) MS PowerPoint
16 20 (19.80%) Cisco Certification
17 19 (18.81%) XenApp
18 18 (17.82%) Cisco
19 16 (15.84%) Windows 7
20 15 (14.85%) SQL
21 14 (13.86%) SQL Server
21 14 (13.86%) vSphere
22 13 (12.87%) Exchange Server 2013
22 13 (12.87%) MCSE
22 13 (12.87%) Windows Server 2003

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 26 November 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (50.50%) MS Exchange
2 39 (38.61%) Exchange Server 2010
3 33 (32.67%) Exchange Server 2007
4 13 (12.87%) Exchange Server 2013
5 8 (7.92%) Blackberry Enterprise Server
6 7 (6.93%) SharePoint
7 6 (5.94%) SharePoint 2013
7 6 (5.94%) WebSphere
8 5 (4.95%) Exchange Server 2003
9 4 (3.96%) Lync
10 3 (2.97%) WorkSite
10 3 (2.97%) Exchange Server 2000
11 2 (1.98%) SAS
12 1 (0.99%) IIS
12 1 (0.99%) Tomcat
Applications
1 39 (38.61%) MS Office
2 38 (37.62%) MS Excel
3 24 (23.76%) MS PowerPoint
Cloud Services
1 4 (3.96%) Office 365
2 1 (0.99%) Microsoft Azure
Communications & Networking
1 12 (11.88%) TCP/IP
1 12 (11.88%) SAN
2 9 (8.91%) DHCP
2 9 (8.91%) VPN
2 9 (8.91%) DNS
2 9 (8.91%) Firewall
3 8 (7.92%) WAN
4 6 (5.94%) MPLS
5 5 (4.95%) IPsec
5 5 (4.95%) NAS
6 4 (3.96%) NetScaler
6 4 (3.96%) LAN
7 1 (0.99%) Internet
7 1 (0.99%) Asterisk PBX
7 1 (0.99%) Fibre Channel
7 1 (0.99%) iSCSI
Database & Business Intelligence
1 14 (13.86%) SQL Server
2 7 (6.93%) SQL Server 2005
3 5 (4.95%) SQL Server 2012
4 3 (2.97%) SQL Server 2008
General
1 31 (30.69%) Finance
2 25 (24.75%) Banking
3 24 (23.76%) Investment Banking
4 10 (9.90%) Retail
4 10 (9.90%) Law
5 6 (5.94%) Legal
6 2 (1.98%) Back Office
6 2 (1.98%) Billing
7 1 (0.99%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (2.97%) Application Packaging
2 1 (0.99%) FIX Protocol
2 1 (0.99%) J2EE
Miscellaneous
1 30 (29.70%) Blackberry
2 26 (25.74%) PDA
3 5 (4.95%) Analytical Skills
3 5 (4.95%) Replication
3 5 (4.95%) Clustering
4 4 (3.96%) Data Structures
5 3 (2.97%) Client/Server
6 1 (0.99%) Foreign Exchange (FX)
6 1 (0.99%) Management Information System
6 1 (0.99%) Equities
6 1 (0.99%) Grid Computing
6 1 (0.99%) Mathematics
6 1 (0.99%) Computer Science
6 1 (0.99%) EqualLogic
Operating Systems
1 79 (78.22%) Windows
2 58 (57.43%) Windows Server 2008
3 32 (31.68%) Windows XP
4 16 (15.84%) Windows 7
5 13 (12.87%) Windows Server 2003
6 9 (8.91%) Windows Server 2012
7 5 (4.95%) UNIX
8 4 (3.96%) Windows 2000 Server
9 3 (2.97%) Mac OS X
9 3 (2.97%) Linux
10 2 (1.98%) AIX
10 2 (1.98%) Windows 8
Processes & Methodologies
1 25 (24.75%) ITIL
2 10 (9.90%) Problem Management
3 7 (6.93%) Service Management
3 7 (6.93%) Migration
4 6 (5.94%) Stakeholder Management
4 6 (5.94%) Document Management
4 6 (5.94%) E-Commerce
5 5 (4.95%) Time Management
5 5 (4.95%) Mentoring
6 4 (3.96%) ITIL V3
6 4 (3.96%) Infrastructure Management
6 4 (3.96%) CRM
7 3 (2.97%) Incident Management
7 3 (2.97%) Practice Management
7 3 (2.97%) Disaster Recovery
8 2 (1.98%) Performance Monitoring
8 2 (1.98%) Investment Management
9 1 (0.99%) Network Monitoring
9 1 (0.99%) ITIL V2
9 1 (0.99%) Continuous Improvement
Programming Languages
1 15 (14.85%) SQL
2 7 (6.93%) Java
3 2 (1.98%) Shell Script
4 1 (0.99%) MATLAB
4 1 (0.99%) T-SQL
4 1 (0.99%) VBA
4 1 (0.99%) Perl
4 1 (0.99%) C
4 1 (0.99%) C++
Qualifications
1 24 (23.76%) Microsoft Certification
2 20 (19.80%) Cisco Certification
3 13 (12.87%) MCSE
4 12 (11.88%) MCSA
4 12 (11.88%) CCNA
5 10 (9.90%) MCITP
5 10 (9.90%) Degree
6 8 (7.92%) Citrix Certification
7 5 (4.95%) VCAP
8 3 (2.97%) ITIL Foundation Certificate
9 1 (0.99%) MCDST
Quality Assurance & Compliance
1 7 (6.93%) SLA
2 1 (0.99%) Solvency II
System Software
1 51 (50.50%) Active Directory
2 19 (18.81%) XenApp
3 14 (13.86%) vSphere
4 11 (10.89%) VMware Infrastructure
5 8 (7.92%) Hyper-V
6 7 (6.93%) Microsoft App-V
7 5 (4.95%) VMware ESXi
8 4 (3.96%) XenDesktop
9 3 (2.97%) Citrix Presentation Server
9 3 (2.97%) Terminal Server
Systems Management
1 7 (6.93%) SCCM
2 6 (5.94%) SCOM
3 3 (2.97%) XenMobile
4 2 (1.98%) NetBackup
5 1 (0.99%) SCVMM
5 1 (0.99%) SCSM
Vendors
1 71 (70.30%) Microsoft
2 36 (35.64%) Citrix
3 35 (34.65%) VMware
4 18 (17.82%) Cisco
5 11 (10.89%) Reuters
5 11 (10.89%) Bloomberg
6 9 (8.91%) HP
6 9 (8.91%) Dell
7 8 (7.92%) Open Text
8 7 (6.93%) AppSense
9 5 (4.95%) Altiris
9 5 (4.95%) Veeam
10 4 (3.96%) Remedy
11 2 (1.98%) SolarWinds
11 2 (1.98%) Civica
11 2 (1.98%) Orchard
11 2 (1.98%) Oracle
11 2 (1.98%) Avaya
11 2 (1.98%) Apple
11 2 (1.98%) CheckPoint
South West London
Capita Resourcing - IT Resourcing
Salary: £26000 - £36000 per annum + Benefits
Posted: Yesterday
City of London
NFP Group Ltd
Salary: £35000 - £45000 per annum
Posted: 12 days ago