The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 601 553 628
Rank change year-on-year
-48 +75
Permanent jobs requiring a 3rd Line Support Analyst 61 58 44
As % of all permanent IT jobs located in London 0.12% 0.13% 0.078%
As % of the Job Titles category 0.13% 0.14% 0.084%
Number of salaries quoted 57 48 41
Average salary £37,000 £35,000 £38,750
Average salary % change year-on-year
+5.71% -9.67%
90% offered a salary of more than £30,600 £30,000 £34,000
10% offered a salary of more than £45,500 £40,750 £50,000
UK excluding London average salary £32,500 £30,000 £34,000
% change year-on-year
+8.33% -11.76%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support Analyst
England

3rd Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the London region.

3rd Line Support Analyst Salary Trend in London

3rd Line Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the London region over the 3 months to 18 April 2014.

3rd Line Support Analyst Salary Histogram in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Uxbridge +10 8 £31,500 -5.97%
City of London -22 7 £43,500 +27.94%
Bromley - 1 £30,000 -
Croydon - 1 £27,500 -
Hounslow - 1 £37,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 90 (89.11%) Windows
2 80 (79.21%) Microsoft
3 72 (71.29%) Active Directory
4 55 (54.46%) MS Exchange
5 45 (44.55%) Exchange Server 2010
6 44 (43.56%) Windows Server 2008
7 43 (42.57%) MS Excel
8 38 (37.62%) Windows XP
8 38 (37.62%) Blackberry
9 36 (35.64%) VMware
9 36 (35.64%) Exchange Server 2007
10 33 (32.67%) MS Office
11 31 (30.69%) MS PowerPoint
11 31 (30.69%) PDA
12 27 (26.73%) Citrix
13 26 (25.74%) Banking
14 23 (22.77%) ITIL
14 23 (22.77%) SCCM
14 23 (22.77%) PowerShell
15 20 (19.80%) LAN
16 19 (18.81%) WAN
16 19 (18.81%) Windows Server 2003
17 16 (15.84%) Firewall
18 15 (14.85%) SAN
18 15 (14.85%) VMware Infrastructure
18 15 (14.85%) Windows 7
19 14 (13.86%) Windows Server 2012
20 13 (12.87%) vSphere
21 12 (11.88%) XenApp
21 12 (11.88%) Microsoft Certification

3rd Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (54.46%) MS Exchange
2 45 (44.55%) Exchange Server 2010
3 36 (35.64%) Exchange Server 2007
4 7 (6.93%) IIS
4 7 (6.93%) Exchange Server 2003
5 6 (5.94%) SharePoint
5 6 (5.94%) SharePoint 2010
6 5 (4.95%) Blackberry Enterprise Server
7 4 (3.96%) Exchange Server 2013
8 3 (2.97%) WorkSite
9 2 (1.98%) Lync
9 2 (1.98%) SharePoint 2013
Applications
1 43 (42.57%) MS Excel
2 33 (32.67%) MS Office
3 31 (30.69%) MS PowerPoint
4 2 (1.98%) MS Visio
5 1 (0.99%) Photoshop
Business Applications
1 4 (3.96%) Remedy ITSM
2 1 (0.99%) Movex
Cloud Services
1 3 (2.97%) Office 365
2 1 (0.99%) SaaS
Communications & Networking
1 20 (19.80%) LAN
2 19 (18.81%) WAN
3 16 (15.84%) Firewall
4 15 (14.85%) SAN
5 10 (9.90%) DNS
6 6 (5.94%) Internet
7 5 (4.95%) SSL
7 5 (4.95%) DHCP
8 4 (3.96%) Wi-Fi
9 3 (2.97%) VPN
9 3 (2.97%) VoIP
10 2 (1.98%) VLAN
10 2 (1.98%) TCP/IP
10 2 (1.98%) iSCSI
11 1 (0.99%) Cisco ASA
11 1 (0.99%) Broadband
11 1 (0.99%) WLAN
11 1 (0.99%) Wireless
Database & Business Intelligence
1 12 (11.88%) SQL Server
2 1 (0.99%) SQL Server 2008
2 1 (0.99%) SQL Server 2005
General
1 26 (25.74%) Banking
2 10 (9.90%) Law
3 7 (6.93%) Investment Banking
4 6 (5.94%) Back Office
4 6 (5.94%) Finance
5 2 (1.98%) Welsh Language
6 1 (0.99%) Legal
6 1 (0.99%) Telecoms
6 1 (0.99%) Retail
Libraries, Frameworks & Software Standards
1 4 (3.96%) Software Packaging
2 2 (1.98%) HTML
2 2 (1.98%) CSS
3 1 (0.99%) CSS3
3 1 (0.99%) HTML5
3 1 (0.99%) .NET
Miscellaneous
1 38 (37.62%) Blackberry
2 31 (30.69%) PDA
3 5 (4.95%) Clustering
3 5 (4.95%) PKI
4 4 (3.96%) Smartphone
5 2 (1.98%) GIS
5 2 (1.98%) iPad
6 1 (0.99%) Video Conferencing
6 1 (0.99%) Firmware
6 1 (0.99%) Management Information System
6 1 (0.99%) Statistics
Operating Systems
1 90 (89.11%) Windows
2 44 (43.56%) Windows Server 2008
3 38 (37.62%) Windows XP
4 19 (18.81%) Windows Server 2003
5 15 (14.85%) Windows 7
6 14 (13.86%) Windows Server 2012
7 11 (10.89%) Mac OS
8 10 (9.90%) Apple iOS
8 10 (9.90%) Android
9 8 (7.92%) Windows 8
10 1 (0.99%) UNIX
10 1 (0.99%) Linux
10 1 (0.99%) Windows Vista
Processes & Methodologies
1 23 (22.77%) ITIL
2 7 (6.93%) ITIL V3
3 5 (4.95%) ITSM
3 5 (4.95%) Service Management
3 5 (4.95%) Migration
3 5 (4.95%) Asset Management
3 5 (4.95%) Load Balancing
4 4 (3.96%) Release Management
5 3 (2.97%) PRINCE
6 2 (1.98%) Incident Management
6 2 (1.98%) Investment Management
7 1 (0.99%) Network Management
7 1 (0.99%) E-Commerce
7 1 (0.99%) Security Management
7 1 (0.99%) Validation
7 1 (0.99%) Information Security
7 1 (0.99%) Problem Management
7 1 (0.99%) Software Engineering
Programming Languages
1 23 (22.77%) PowerShell
2 11 (10.89%) SQL
3 1 (0.99%) VBScript
Qualifications
1 12 (11.88%) Microsoft Certification
1 12 (11.88%) MCSE
2 8 (7.92%) MCSA
3 6 (5.94%) MCITP
3 6 (5.94%) Cisco Certification
4 4 (3.96%) Degree
5 3 (2.97%) CCNP
6 2 (1.98%) MCTS
6 2 (1.98%) ITIL Certification
7 1 (0.99%) CCNA
Quality Assurance & Compliance
1 3 (2.97%) SLA
2 2 (1.98%) ISO 9001
System Software
1 72 (71.29%) Active Directory
2 15 (14.85%) VMware Infrastructure
3 13 (12.87%) vSphere
4 12 (11.88%) XenApp
5 11 (10.89%) XenDesktop
6 8 (7.92%) XenServer
7 7 (6.93%) Hyper-V
8 6 (5.94%) Terminal Services
9 5 (4.95%) Microsoft App-V
10 2 (1.98%) Microsoft Virtual Server
10 2 (1.98%) VMware ESX
11 1 (0.99%) Xen
Systems Management
1 23 (22.77%) SCCM
2 3 (2.97%) SCOM
2 3 (2.97%) MAILsweeper
3 2 (1.98%) Symantec Enterprise Vault
4 1 (0.99%) Norton AntiVirus
4 1 (0.99%) Backup Exec
4 1 (0.99%) WSUS
Vendors
1 80 (79.21%) Microsoft
2 36 (35.64%) VMware
3 27 (26.73%) Citrix
4 12 (11.88%) Reuters
4 12 (11.88%) Bloomberg
5 11 (10.89%) Apple
6 10 (9.90%) Cisco
7 8 (7.92%) EMC
8 6 (5.94%) AppSense
9 4 (3.96%) Symantec
9 4 (3.96%) Remedy
9 4 (3.96%) Dell
9 4 (3.96%) BMC
10 3 (2.97%) Juniper
10 3 (2.97%) HP
10 3 (2.97%) Clearswift
11 2 (1.98%) McAfee
11 2 (1.98%) CommVault
12 1 (0.99%) Kaspersky
12 1 (0.99%) Polycom
London
Information Technology Services
Salary: £45k - 55k per year + Excellent Bonus & Benefits
Posted: 3 days ago