The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 649 658 651
Rank change year-on-year
+9 -7
Permanent jobs citing Cisco ICM 2 1 6
As % of all permanent IT jobs located in London 0.005% 0.002% 0.014%
As % of the Communications & Networking category 0.031% 0.014% 0.086%
Number of salaries quoted 2 0 4
Average salary £61,000 - £75,000
UK excluding London average salary £65,000 £67,500 £72,500
% change year-on-year
-3.70% -6.89%
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the London region.

Communications & Networking Category
London
Permanent IT job ads with a match in the
Communications & Networking category
6478 7349 6989
As % of all permanent IT jobs located in London 15.82% 17.64% 16.19%
Number of salaries quoted 5494 6201 5642
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £30,000 £30,500
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Cisco ICM
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the London region.

Cisco ICM Salary Trend in London

Cisco ICM
Top 30 Related IT Skills in London

For the 6 months to 9 February 2016, IT jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 17 (100.00%) Cisco
2 15 (88.24%) Cisco UCCE
2 15 (88.24%) Cisco CUCM
3 9 (52.94%) Cisco ICM Scripting
4 8 (47.06%) Contact Management
5 7 (41.18%) Retail
5 7 (41.18%) Cisco Certification
6 6 (35.29%) VoIP
6 6 (35.29%) Cisco IPCC
6 6 (35.29%) Cisco IOS
6 6 (35.29%) NICE Systems
7 2 (11.76%) VXML
7 2 (11.76%) Firewall
7 2 (11.76%) Windows
7 2 (11.76%) Citrix
7 2 (11.76%) XMPP
7 2 (11.76%) Unified Communications
7 2 (11.76%) Palo Alto
7 2 (11.76%) NetScaler
8 1 (5.88%) CA Spectrum
8 1 (5.88%) Presales
8 1 (5.88%) Windows Server
8 1 (5.88%) PABX
8 1 (5.88%) Skype for Business
8 1 (5.88%) User Acceptance Testing
8 1 (5.88%) VMware Infrastructure
8 1 (5.88%) Technical Architecture
8 1 (5.88%) Migration
8 1 (5.88%) VMware
8 1 (5.88%) IVR

Cisco ICM
Top Related IT Skills in London by Category

For the 6 months to 9 February 2016, IT jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) MS Exchange
1 1 (5.88%) Skype for Business
Communications & Networking
1 6 (35.29%) Cisco IOS
1 6 (35.29%) VoIP
2 2 (11.76%) Firewall
2 2 (11.76%) NetScaler
2 2 (11.76%) Unified Communications
3 1 (5.88%) DNS
3 1 (5.88%) MPLS
3 1 (5.88%) PABX
3 1 (5.88%) WAN
General
1 7 (41.18%) Retail
2 1 (5.88%) Telecoms
Job Titles
1 9 (52.94%) Cisco Engineer
2 8 (47.06%) Network Engineer
3 7 (41.18%) Senior Network Engineer
4 6 (35.29%) Project Engineer
5 3 (17.65%) Cisco Network Engineer
5 3 (17.65%) Consultant
6 2 (11.76%) Administrator
6 2 (11.76%) Cisco Administrator
6 2 (11.76%) Cisco Network Administrator
6 2 (11.76%) Cisco VoIP Engineer
6 2 (11.76%) Network Administrator
6 2 (11.76%) Senior Cisco Administrator
6 2 (11.76%) Senior Cisco Engineer
6 2 (11.76%) Senior Cisco Network Engineer
6 2 (11.76%) Senior Cisco VoIP Engineer
6 2 (11.76%) Senior Network Administrator
6 2 (11.76%) Senior VoIP Engineer
6 2 (11.76%) Solutions Consultant
6 2 (11.76%) VoIP Engineer
7 1 (5.88%) Cisco Voice Engineer
Libraries, Frameworks & Software Standards
1 2 (11.76%) VXML
1 2 (11.76%) XMPP
Miscellaneous
1 1 (5.88%) IVR
Operating Systems
1 2 (11.76%) Windows
2 1 (5.88%) Windows Server
Processes & Methodologies
1 9 (52.94%) Cisco ICM Scripting
2 8 (47.06%) Contact Management
3 1 (5.88%) Change Management
3 1 (5.88%) Migration
3 1 (5.88%) Presales
3 1 (5.88%) Technical Architecture
3 1 (5.88%) User Acceptance Testing
Programming Languages
1 1 (5.88%) C
Qualifications
1 7 (41.18%) Cisco Certification
System Software
1 1 (5.88%) VMware Infrastructure
Systems Management
1 15 (88.24%) Cisco CUCM
1 15 (88.24%) Cisco UCCE
2 6 (35.29%) Cisco IPCC
3 1 (5.88%) CA Spectrum
Vendors
1 17 (100.00%) Cisco
2 6 (35.29%) NICE Systems
3 2 (11.76%) Citrix
3 2 (11.76%) Palo Alto
4 1 (5.88%) CA
4 1 (5.88%) Microsoft
4 1 (5.88%) VMware