The first table below looks at the demand for Cisco ICM skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the London region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Cisco Intelligent Contact Management (ICM)
Rank 605 - 623
Rank change year-on-year
- 0
Permanent jobs citing Cisco ICM 2 0 1
As % of all permanent IT jobs located in London 0.005% - 0.002%
As % of the Communications & Networking category 0.025% - 0.013%
Number of salaries quoted 2 0 1
Average salary £55,000 - £37,500
UK excluding London average salary £30,000 £37,500 £40,000
% change year-on-year
-20.00% -6.25%
All Communications & Networking
London
Permanent IT job ads with a match in the
Communications & Networking category
8022 8939 7757
As % of all permanent IT jobs located in London 18.25% 16.59% 13.64%
Number of salaries quoted 6603 7586 6554
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £31,500 £30,000 £28,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Cisco ICM
England

Cisco ICM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

London Cisco ICM Jobs Demand Trend

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the London region.

London Cisco ICM Salary Trend

Cisco ICM
Top 26 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 6 (100.00%) Cisco
2 3 (50.00%) VMware
2 3 (50.00%) Ethernet
2 3 (50.00%) TCP/IP
2 3 (50.00%) VPN
2 3 (50.00%) Active Directory
2 3 (50.00%) VMware Infrastructure
2 3 (50.00%) Cisco UCCE
2 3 (50.00%) VMware ESXi
3 2 (33.33%) Cisco UCCX
3 2 (33.33%) Cisco Certification
3 2 (33.33%) CCNP
3 2 (33.33%) Cisco IPCC
4 1 (16.67%) CCVP
4 1 (16.67%) Business Continuity
4 1 (16.67%) Information Management
4 1 (16.67%) Degree
4 1 (16.67%) SAN
4 1 (16.67%) ITIL
4 1 (16.67%) Windows
4 1 (16.67%) Enterprise Software
4 1 (16.67%) iSCSI
4 1 (16.67%) PowerShell
4 1 (16.67%) Unified Communications
4 1 (16.67%) Computer Architecture
4 1 (16.67%) EqualLogic

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 3 (50.00%) Ethernet
1 3 (50.00%) TCP/IP
1 3 (50.00%) VPN
2 1 (16.67%) SAN
2 1 (16.67%) iSCSI
2 1 (16.67%) Unified Communications
Job Titles
1 2 (33.33%) Virtualisation Engineer
1 2 (33.33%) Network Engineer
1 2 (33.33%) Support Engineer
2 1 (16.67%) Cisco Engineer
2 1 (16.67%) Infrastructure Consultant
2 1 (16.67%) Consultant
Miscellaneous
1 1 (16.67%) Enterprise Software
1 1 (16.67%) EqualLogic
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 1 (16.67%) Business Continuity
1 1 (16.67%) Information Management
1 1 (16.67%) ITIL
1 1 (16.67%) Computer Architecture
Programming Languages
1 1 (16.67%) PowerShell
Qualifications
1 2 (33.33%) Cisco Certification
1 2 (33.33%) CCNP
2 1 (16.67%) CCVP
2 1 (16.67%) Degree
System Software
1 3 (50.00%) Active Directory
1 3 (50.00%) VMware Infrastructure
1 3 (50.00%) VMware ESXi
Systems Management
1 3 (50.00%) Cisco UCCE
2 2 (33.33%) Cisco UCCX
2 2 (33.33%) Cisco IPCC
Vendors
1 6 (100.00%) Cisco
2 3 (50.00%) VMware