The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 613 677 689
Rank change year-on-year
+64 +12
Permanent jobs citing Cisco ICM 10 2 1
As % of all permanent IT jobs located in London 0.025% 0.005% 0.002%
As % of the Communications & Networking category 0.16% 0.029% 0.013%
Number of salaries quoted 4 1 1
Median salary £67,500 £70,000 £42,500
Median salary % change year-on-year
-3.57% +64.70%
UK excluding London median salary £67,500 £67,500 £60,000
% change year-on-year
- +12.50%
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the London region.

Communications & Networking Category
London
Permanent IT job ads with a match in the
Communications & Networking category
6225 6930 7929
As % of all permanent IT jobs located in London 15.82% 15.61% 16.39%
Number of salaries quoted 5354 5874 6582
Median salary £53,500 £50,000 £50,000
Median salary % change year-on-year
+7.00% -
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Cisco ICM
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the London region.

Cisco ICM Salary Trend in London

Cisco ICM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the London region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London - 2 - -
Cisco ICM
England

Cisco ICM
Top 30 Related IT Skills in London

For the 6 months to 29 July 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Cisco ICM.

1 15 (100.00%) Cisco
1 15 (100.00%) Cisco UCCE
2 8 (53.33%) Cisco CUCM
3 7 (46.67%) Stakeholder Management
4 6 (40.00%) Cisco Certification
5 5 (33.33%) Cisco IPCC
5 5 (33.33%) Change Management
5 5 (33.33%) Contact Management
6 4 (26.67%) Management Information System
6 4 (26.67%) Risk Management
6 4 (26.67%) Quality Management
6 4 (26.67%) CAD
6 4 (26.67%) IVR
7 3 (20.00%) Cisco ICM Scripting
7 3 (20.00%) Presales
7 3 (20.00%) VXML
7 3 (20.00%) VoIP
8 2 (13.33%) Financial Institution
8 2 (13.33%) Finance
8 2 (13.33%) WSDL
8 2 (13.33%) Microsoft
8 2 (13.33%) CCNP
8 2 (13.33%) Java
8 2 (13.33%) JavaScript
8 2 (13.33%) PHP
8 2 (13.33%) SQL
8 2 (13.33%) SQL Server
8 2 (13.33%) XML
8 2 (13.33%) MS Excel
8 2 (13.33%) Client/Server

Cisco ICM
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Skype for Business
Applications
1 2 (13.33%) MS Excel
Communications & Networking
1 3 (20.00%) VoIP
2 1 (6.67%) Firewall
2 1 (6.67%) NetScaler
Database & Business Intelligence
1 2 (13.33%) SQL Server
General
1 2 (13.33%) Finance
1 2 (13.33%) Financial Institution
Job Titles
1 6 (40.00%) Cisco Engineer
2 5 (33.33%) Consultant
2 5 (33.33%) Network Engineer
3 4 (26.67%) Cisco Consultant
3 4 (26.67%) Infrastructure Engineer
3 4 (26.67%) Network Infrastructure Engineer
3 4 (26.67%) Senior Infrastructure Engineer
3 4 (26.67%) Senior Network Engineer
4 3 (20.00%) Cisco Specialist
4 3 (20.00%) Senior VoIP Engineer
4 3 (20.00%) VoIP Engineer
5 2 (13.33%) Cisco Voice Specialist
5 2 (13.33%) ICM Engineer
5 2 (13.33%) Project Consultant
5 2 (13.33%) Project Engineer
5 2 (13.33%) Voice Specialist
6 1 (6.67%) Voice Engineer
6 1 (6.67%) Voice Network Engineer
Libraries, Frameworks & Software Standards
1 3 (20.00%) VXML
2 2 (13.33%) jQuery
2 2 (13.33%) JSON
2 2 (13.33%) REST
2 2 (13.33%) WSDL
2 2 (13.33%) XML
Miscellaneous
1 4 (26.67%) IVR
1 4 (26.67%) Management Information System
2 2 (13.33%) Client/Server
2 2 (13.33%) Hedge funds
3 1 (6.67%) Analytical Skills
Processes & Methodologies
1 7 (46.67%) Stakeholder Management
2 5 (33.33%) Change Management
2 5 (33.33%) Contact Management
3 4 (26.67%) CAD
3 4 (26.67%) Quality Management
3 4 (26.67%) Risk Management
4 3 (20.00%) Cisco ICM Scripting
4 3 (20.00%) Presales
5 2 (13.33%) API Development
Programming Languages
1 2 (13.33%) Java
1 2 (13.33%) JavaScript
1 2 (13.33%) PHP
1 2 (13.33%) SQL
Qualifications
1 6 (40.00%) Cisco Certification
2 2 (13.33%) CCNP
3 1 (6.67%) CCNA
3 1 (6.67%) CCVP
Systems Management
1 15 (100.00%) Cisco UCCE
2 8 (53.33%) Cisco CUCM
3 5 (33.33%) Cisco IPCC
Vendors
1 15 (100.00%) Cisco
2 2 (13.33%) Google
2 2 (13.33%) Microsoft
3 1 (6.67%) Citrix
3 1 (6.67%) Palo Alto