The first table below looks at the demand for Cisco ICM skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Cisco Intelligent Contact Management (ICM)
Rank - 609 -
Permanent jobs citing Cisco ICM 0 2 0
As % of all permanent IT jobs located in London - 0.004% -
As % of the Communications & Networking category - 0.023% -
Number of salaries quoted 0 2 0
Average salary - £58,750 -
UK excluding London average salary £27,000 £45,750 £35,000
% change year-on-year
-40.98% +30.71%
Communications & Networking Category
London
Permanent IT job ads with a match in the
Communications & Networking category
7742 8515 9344
As % of all permanent IT jobs located in London 15.60% 18.74% 16.66%
Number of salaries quoted 6344 7009 7940
Average salary £49,000 £50,000 £47,500
Average salary % change year-on-year
-2.00% +5.26%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £40,000
Cisco ICM
England

Cisco ICM
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the London region.

Cisco ICM Salary Trend in London

Cisco ICM
Top 23 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 9 (100.00%) Cisco
1 9 (100.00%) Cisco UCCE
2 5 (55.56%) Cisco IOS
2 5 (55.56%) Verint
2 5 (55.56%) CyberTech
2 5 (55.56%) CTI
2 5 (55.56%) Change Management
3 4 (44.44%) Network Design
3 4 (44.44%) MGCP
3 4 (44.44%) RTP
3 4 (44.44%) H.323
3 4 (44.44%) Unified Communications
3 4 (44.44%) Cisco UCCX
4 2 (22.22%) Disaster Recovery
4 2 (22.22%) CCVP
4 2 (22.22%) Business Continuity
4 2 (22.22%) CCNA
4 2 (22.22%) Cisco Certification
4 2 (22.22%) MS Office
4 2 (22.22%) HNC
4 2 (22.22%) HND
4 2 (22.22%) Banking
5 1 (11.11%) Incident Management

Cisco ICM
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Applications
1 2 (22.22%) MS Office
Communications & Networking
1 5 (55.56%) Cisco IOS
1 5 (55.56%) CTI
2 4 (44.44%) MGCP
2 4 (44.44%) RTP
2 4 (44.44%) H.323
2 4 (44.44%) Unified Communications
General
1 2 (22.22%) Banking
Job Titles
1 4 (44.44%) Technical Design Authority
2 3 (33.33%) Support Specialist
2 3 (33.33%) Cisco Specialist
2 3 (33.33%) Cisco Support
3 1 (11.11%) Network Engineer
3 1 (11.11%) Senior Manager
3 1 (11.11%) Network Manager
3 1 (11.11%) Senior Network Manager
Processes & Methodologies
1 5 (55.56%) Change Management
2 4 (44.44%) Network Design
3 2 (22.22%) Disaster Recovery
3 2 (22.22%) Business Continuity
4 1 (11.11%) Incident Management
Qualifications
1 2 (22.22%) CCVP
1 2 (22.22%) CCNA
1 2 (22.22%) Cisco Certification
1 2 (22.22%) HNC
1 2 (22.22%) HND
Systems Management
1 9 (100.00%) Cisco UCCE
2 4 (44.44%) Cisco UCCX
Vendors
1 9 (100.00%) Cisco
2 5 (55.56%) Verint
2 5 (55.56%) CyberTech