The table below looks at the statistics for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Contact Management
Rank 608 659 664
Rank change year-on-year
+51 +5
Permanent jobs citing Contact Management 20 11 41
As % of all permanent IT jobs located in London 0.051% 0.025% 0.081%
As % of the Processes & Methodologies category 0.057% 0.028% 0.093%
Number of salaries quoted 9 11 37
Median salary £40,000 £35,000 £65,000
Median salary % change year-on-year
+14.28% -46.15%
UK excluding London median salary £52,500 £47,500 £52,500
% change year-on-year
+10.52% -9.52%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35334 39207 43982
As % of all permanent IT jobs located in London 89.62% 87.74% 87.28%
Number of salaries quoted 30608 32904 36456
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Contact Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wembley - 3 £42,500 -
Croydon - 1 £52,500 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 25 June 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Contact Management.

1 32 (62.75%) Microsoft
2 28 (54.90%) Front Office
2 28 (54.90%) Degree
2 28 (54.90%) SaaS
3 13 (25.49%) Finance
4 12 (23.53%) Management Information System
5 11 (21.57%) CRM
5 11 (21.57%) Data Centre
6 9 (17.65%) Analytics
6 9 (17.65%) User Experience
6 9 (17.65%) Analytical Skills
6 9 (17.65%) Marketing
7 8 (15.69%) Software Engineering
7 8 (15.69%) Workflow
7 8 (15.69%) Multithreading
7 8 (15.69%) Android
7 8 (15.69%) Law
7 8 (15.69%) Publishing
7 8 (15.69%) Agile Software Development
7 8 (15.69%) Multimedia
7 8 (15.69%) OOD
7 8 (15.69%) Cisco
7 8 (15.69%) C#
7 8 (15.69%) C++
7 8 (15.69%) SQL
7 8 (15.69%) Unix
7 8 (15.69%) Linux
7 8 (15.69%) OO
7 8 (15.69%) Internet
7 8 (15.69%) Bloomberg

Contact Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) MS Exchange
2 1 (1.96%) Skype for Business
Applications
1 4 (7.84%) MS Excel
Business Applications
1 1 (1.96%) Salesforce.com CRM
Cloud Services
1 28 (54.90%) SaaS
Communications & Networking
1 8 (15.69%) Internet
2 5 (9.80%) Cisco ICM
3 3 (5.88%) VoIP
4 1 (1.96%) Firewall
4 1 (1.96%) NetScaler
Database & Business Intelligence
1 8 (15.69%) NoSQL
2 3 (5.88%) SQL Server
General
1 28 (54.90%) Front Office
2 13 (25.49%) Finance
3 9 (17.65%) Marketing
4 8 (15.69%) Law
4 8 (15.69%) Multimedia
4 8 (15.69%) Publishing
5 6 (11.76%) Dutch Language
Job Titles
1 28 (54.90%) Sales Executive
2 22 (43.14%) Inside Sales Executive
2 22 (43.14%) Internal Sales Executive
2 22 (43.14%) Solutions Sales Executive
3 8 (15.69%) Applications Developer
3 8 (15.69%) Developer
3 8 (15.69%) Real Time Developer
4 7 (13.73%) Infrastructure Engineer
5 6 (11.76%) Software Sales Executive
6 5 (9.80%) Network Engineer
7 4 (7.84%) Network Infrastructure Engineer
7 4 (7.84%) Senior Infrastructure Engineer
7 4 (7.84%) Senior Network Engineer
8 3 (5.88%) CRM Trainer
8 3 (5.88%) Salesforce.com Trainer
8 3 (5.88%) Senior VoIP Engineer
8 3 (5.88%) VMware Engineer
8 3 (5.88%) VoIP Engineer
8 3 (5.88%) Wintel Engineer
8 3 (5.88%) Wintel Infrastructure Engineer
Miscellaneous
1 12 (23.53%) Management Information System
2 11 (21.57%) Data Centre
3 9 (17.65%) Analytical Skills
3 9 (17.65%) User Experience
4 8 (15.69%) Algorithms
4 8 (15.69%) Data Structures
4 8 (15.69%) Pricing Data
4 8 (15.69%) Social Media
5 1 (1.96%) Driving Licence
Operating Systems
1 8 (15.69%) Android
1 8 (15.69%) Apple iOS
1 8 (15.69%) Linux
1 8 (15.69%) Unix
Processes & Methodologies
1 11 (21.57%) CRM
2 9 (17.65%) Analytics
3 8 (15.69%) Agile Software Development
3 8 (15.69%) High Availability
3 8 (15.69%) Information Retrieval
3 8 (15.69%) Low Latency
3 8 (15.69%) Multithreading
3 8 (15.69%) OO
3 8 (15.69%) OOD
3 8 (15.69%) Open Source
3 8 (15.69%) SDLC
3 8 (15.69%) Software Engineering
3 8 (15.69%) Workflow
4 6 (11.76%) Mentoring
5 5 (9.80%) Campaign Management
5 5 (9.80%) Change Management
5 5 (9.80%) Project Management
6 4 (7.84%) Quality Management
6 4 (7.84%) Risk Management
6 4 (7.84%) Stakeholder Management
Programming Languages
1 8 (15.69%) C#
1 8 (15.69%) C++
1 8 (15.69%) SQL
Qualifications
1 28 (54.90%) Degree
2 5 (9.80%) Cisco Certification
3 1 (1.96%) CCNA
3 1 (1.96%) CCNP
System Software
1 3 (5.88%) VMware Infrastructure
Systems Management
1 5 (9.80%) Cisco CUCM
1 5 (9.80%) Cisco UCCE
2 3 (5.88%) Cisco UCCX
2 3 (5.88%) HP SIM
Vendors
1 32 (62.75%) Microsoft
2 8 (15.69%) Bloomberg
2 8 (15.69%) Cisco
3 5 (9.80%) Salesforce.com
4 4 (7.84%) Citrix
5 3 (5.88%) HP
5 3 (5.88%) Kaseya
5 3 (5.88%) SolarWinds
5 3 (5.88%) VMware
6 1 (1.96%) Palo Alto
6 1 (1.96%) SAP