The table below looks at the statistics for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Contact Management
Rank 606 612 593
Rank change year-on-year
+6 -19
Permanent jobs citing Contact Management 6 16 15
As % of all permanent IT jobs located in London 0.014% 0.037% 0.034%
As % of the Processes & Methodologies category 0.017% 0.044% 0.041%
Number of salaries quoted 6 8 8
Average salary £33,750 £61,250 £57,500
Average salary % change year-on-year
-44.89% +6.52%
90% offered a salary of more than £30,000 £37,550 £47,250
10% offered a salary of more than £83,750 £63,250 £62,500
UK excluding London average salary £150,000 £18,500 £75,000
% change year-on-year
+710.81% -75.33%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35193 36060 36345
As % of all permanent IT jobs located in London 83.63% 83.79% 82.41%
Number of salaries quoted 29381 29162 30584
Average salary £55,500 £55,000 £55,000
Average salary % change year-on-year
+0.90% -
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Contact Management across the London region over the 3 months to 27 February 2015.

Contact Management Salary Histogram in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 1 £87,500 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 16 (50.00%) Finance
2 13 (40.63%) PRINCE2
2 13 (40.63%) Microsoft
3 12 (37.50%) HP
3 12 (37.50%) Citrix
3 12 (37.50%) MS Exchange
3 12 (37.50%) SLA
3 12 (37.50%) Cisco
3 12 (37.50%) CRM
3 12 (37.50%) SQL Server
3 12 (37.50%) ITIL
3 12 (37.50%) Disaster Recovery
3 12 (37.50%) VMware
3 12 (37.50%) Business Continuity
3 12 (37.50%) Problem Management
3 12 (37.50%) Test Scripting
3 12 (37.50%) XenApp
3 12 (37.50%) SolarWinds
3 12 (37.50%) Kaseya
3 12 (37.50%) Cisco UCCX
3 12 (37.50%) HP SIM
4 7 (21.88%) Content Management
5 5 (15.63%) Project Management
5 5 (15.63%) Data Warehouse
5 5 (15.63%) SOA
5 5 (15.63%) Agile Software Development
5 5 (15.63%) Technical Architecture
6 3 (9.38%) Continuous Integration
6 3 (9.38%) Investment Management
6 3 (9.38%) Salesforce.com

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (37.50%) MS Exchange
Business Applications
1 1 (3.13%) Dynamics CRM
Cloud Services
1 1 (3.13%) SaaS
Database & Business Intelligence
1 12 (37.50%) SQL Server
2 5 (15.63%) Data Warehouse
3 1 (3.13%) Crystal Reports
General
1 16 (50.00%) Finance
2 2 (6.25%) Marketing
3 1 (3.13%) Front Office
Job Titles
1 10 (31.25%) Infrastructure Engineer
2 7 (21.88%) Enterprise Architect
2 7 (21.88%) Architect
2 7 (21.88%) Solutions Architect
2 7 (21.88%) Enterprise Solutions Architect
3 5 (15.63%) Programme Manager
4 3 (9.38%) Delivery Manager
5 2 (6.25%) Senior Programme Manager
5 2 (6.25%) Salesforce.com Administrator
5 2 (6.25%) Senior Manager
5 2 (6.25%) Network Engineer
5 2 (6.25%) Administrator
6 1 (3.13%) Graduate
6 1 (3.13%) 3rd Line Support
6 1 (3.13%) Developer
6 1 (3.13%) Project Manager
6 1 (3.13%) Account Executive
6 1 (3.13%) CRM Developer
6 1 (3.13%) Relationships Manager
6 1 (3.13%) Microsoft Developer
Miscellaneous
1 1 (3.13%) PMI
1 1 (3.13%) Computer Science
1 1 (3.13%) Data Conversion
Processes & Methodologies
1 13 (40.63%) PRINCE2
2 12 (37.50%) CRM
2 12 (37.50%) Disaster Recovery
2 12 (37.50%) ITIL
2 12 (37.50%) Business Continuity
2 12 (37.50%) Problem Management
2 12 (37.50%) Test Scripting
3 7 (21.88%) Content Management
4 5 (15.63%) Technical Architecture
4 5 (15.63%) Agile Software Development
4 5 (15.63%) SOA
4 5 (15.63%) Project Management
5 3 (9.38%) Continuous Integration
5 3 (9.38%) Investment Management
5 3 (9.38%) Campaign Management
6 2 (6.25%) Project Planning
6 2 (6.25%) Data Entry
6 2 (6.25%) Business Transformation
6 2 (6.25%) Stakeholder Management
6 2 (6.25%) Direct Marketing
Programming Languages
1 1 (3.13%) SQL
Qualifications
1 2 (6.25%) Degree
2 1 (3.13%) VCP4
2 1 (3.13%) APMP
2 1 (3.13%) PMI Certification
Quality Assurance & Compliance
1 12 (37.50%) SLA
2 1 (3.13%) P3O
System Software
1 12 (37.50%) XenApp
Systems Management
1 12 (37.50%) HP SIM
1 12 (37.50%) Cisco UCCX
Vendors
1 13 (40.63%) Microsoft
2 12 (37.50%) HP
2 12 (37.50%) Citrix
2 12 (37.50%) Cisco
2 12 (37.50%) VMware
2 12 (37.50%) SolarWinds
2 12 (37.50%) Kaseya
3 3 (9.38%) Salesforce.com
4 2 (6.25%) IBM
4 2 (6.25%) Cognizant
4 2 (6.25%) Informatica
4 2 (6.25%) Guidewire
4 2 (6.25%) Teradata
5 1 (3.13%) Business Objects