The table below looks at the statistics for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Contact Management
Rank 618 607 604
Rank change year-on-year
-11 -3
Permanent jobs citing Contact Management 9 30 17
As % of all permanent IT jobs located in London 0.021% 0.064% 0.038%
As % of the Processes & Methodologies category 0.024% 0.077% 0.046%
Number of salaries quoted 8 25 8
Average salary £80,000 £56,000 £57,500
Average salary % change year-on-year
+42.85% -2.60%
90% offered a salary of more than £41,950 £42,200 £47,250
10% offered a salary of more than £82,250 £75,000 £62,500
UK excluding London average salary £47,500 £19,750 £75,000
% change year-on-year
+140.50% -73.66%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36842 39027 36913
As % of all permanent IT jobs located in London 84.25% 83.76% 82.56%
Number of salaries quoted 30720 31956 30862
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Contact Management across the London region over the 3 months to 31 March 2015.

Contact Management Salary Histogram in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley +12 1 £87,500 +75.00%
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 31 March 2015, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 14 (53.85%) CRM
2 10 (38.46%) Finance
3 8 (30.77%) Microsoft
4 6 (23.08%) HP
4 6 (23.08%) Citrix
4 6 (23.08%) MS Exchange
4 6 (23.08%) SQL Server
4 6 (23.08%) Cisco
4 6 (23.08%) VMware
4 6 (23.08%) Test Scripting
4 6 (23.08%) XenApp
4 6 (23.08%) SolarWinds
4 6 (23.08%) Kaseya
4 6 (23.08%) HP SIM
4 6 (23.08%) Cisco UCCX
5 5 (19.23%) Problem Management
5 5 (19.23%) SaaS
5 5 (19.23%) Business Continuity
5 5 (19.23%) Content Management
5 5 (19.23%) Disaster Recovery
5 5 (19.23%) Front Office
5 5 (19.23%) SLA
5 5 (19.23%) Project Management
5 5 (19.23%) ITIL
5 5 (19.23%) PRINCE2
6 3 (11.54%) Salesforce.com
6 3 (11.54%) Investment Management
6 3 (11.54%) Campaign Management
7 2 (7.69%) Direct Marketing
7 2 (7.69%) Data Entry

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 31 March 2015, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) MS Exchange
Applications
1 1 (3.85%) MS Office
1 1 (3.85%) MS Excel
1 1 (3.85%) MS PowerPoint
Business Applications
1 1 (3.85%) Dynamics CRM
Cloud Services
1 5 (19.23%) SaaS
Communications & Networking
1 1 (3.85%) Internet
Database & Business Intelligence
1 6 (23.08%) SQL Server
2 2 (7.69%) Data Warehouse
2 2 (7.69%) Enterprise Data Warehouse
3 1 (3.85%) Crystal Reports
General
1 10 (38.46%) Finance
2 5 (19.23%) Front Office
3 2 (7.69%) Marketing
4 1 (3.85%) Telecoms
Job Titles
1 6 (23.08%) Infrastructure Engineer
2 5 (19.23%) Enterprise Architect
2 5 (19.23%) Account Executive
2 5 (19.23%) Enterprise Solutions Architect
2 5 (19.23%) Architect
2 5 (19.23%) Solutions Architect
3 2 (7.69%) Senior Manager
3 2 (7.69%) Administrator
3 2 (7.69%) Programme Manager
3 2 (7.69%) Salesforce.com Administrator
3 2 (7.69%) Senior Programme Manager
4 1 (3.85%) Relationships Manager
4 1 (3.85%) Microsoft Developer
4 1 (3.85%) Database Manager
4 1 (3.85%) Dynamics CRM Developer
4 1 (3.85%) CRM Developer
4 1 (3.85%) Developer
4 1 (3.85%) Consultant
4 1 (3.85%) Project Manager
4 1 (3.85%) Graduate
Miscellaneous
1 1 (3.85%) Data Conversion
1 1 (3.85%) Social Media
Operating Systems
1 1 (3.85%) Windows
Processes & Methodologies
1 14 (53.85%) CRM
2 6 (23.08%) Test Scripting
3 5 (19.23%) Problem Management
3 5 (19.23%) ITIL
3 5 (19.23%) PRINCE2
3 5 (19.23%) Project Management
3 5 (19.23%) Disaster Recovery
3 5 (19.23%) Business Continuity
3 5 (19.23%) Content Management
4 3 (11.54%) Investment Management
4 3 (11.54%) Campaign Management
5 2 (7.69%) Data Entry
5 2 (7.69%) Technical Architecture
5 2 (7.69%) Direct Marketing
5 2 (7.69%) Agile Software Development
5 2 (7.69%) SOA
5 2 (7.69%) Stakeholder Management
6 1 (3.85%) Data Management
6 1 (3.85%) Data Analysis
6 1 (3.85%) GAP Analysis
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 1 (3.85%) Degree
Quality Assurance & Compliance
1 5 (19.23%) SLA
System Software
1 6 (23.08%) XenApp
Systems Management
1 6 (23.08%) HP SIM
1 6 (23.08%) Cisco UCCX
Vendors
1 8 (30.77%) Microsoft
2 6 (23.08%) HP
2 6 (23.08%) Citrix
2 6 (23.08%) Cisco
2 6 (23.08%) VMware
2 6 (23.08%) SolarWinds
2 6 (23.08%) Kaseya
3 3 (11.54%) Salesforce.com
4 1 (3.85%) Business Objects