The table below looks at the statistics for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Contact Management
Rank 609 631 619
Rank change year-on-year
+22 -12
Permanent jobs citing Contact Management 21 17 39
As % of all permanent IT jobs located in London 0.054% 0.038% 0.084%
As % of the Processes & Methodologies category 0.060% 0.044% 0.097%
Number of salaries quoted 14 17 37
Median salary £40,000 £52,500 £58,500
Median salary % change year-on-year
-23.80% -10.25%
UK excluding London median salary £70,000 £52,500 £150,000
% change year-on-year
+33.33% -65.00%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35132 38972 40406
As % of all permanent IT jobs located in London 89.86% 88.24% 87.04%
Number of salaries quoted 30425 32906 33306
Median salary £60,000 £58,000 £55,000
Median salary % change year-on-year
+3.44% +5.45%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Contact Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wembley - 2 - -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 31 August 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Contact Management.

1 33 (80.49%) Microsoft
1 33 (80.49%) Degree
2 29 (70.73%) Front Office
2 29 (70.73%) SaaS
3 22 (53.66%) CRM
4 16 (39.02%) Mentoring
4 16 (39.02%) Dutch Language
5 8 (19.51%) Finance
6 5 (12.20%) MS Excel
6 5 (12.20%) Cisco
6 5 (12.20%) User Experience
7 4 (9.76%) Analytical Skills
7 4 (9.76%) Mandarin Language
7 4 (9.76%) Business Development
7 4 (9.76%) Marketing
7 4 (9.76%) Telecoms
7 4 (9.76%) SEO
7 4 (9.76%) E-Commerce
7 4 (9.76%) SQL Server
7 4 (9.76%) Budgeting and Forecasting
7 4 (9.76%) Affiliate Network
7 4 (9.76%) Actionable Insight
8 3 (7.32%) HP SIM
8 3 (7.32%) MS Exchange
8 3 (7.32%) HP
8 3 (7.32%) Citrix
8 3 (7.32%) VMware
8 3 (7.32%) VMware Infrastructure
8 3 (7.32%) SolarWinds
8 3 (7.32%) Kaseya

Contact Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.32%) MS Exchange
Applications
1 5 (12.20%) MS Excel
Cloud Services
1 29 (70.73%) SaaS
Communications & Networking
1 2 (4.88%) Cisco ICM
1 2 (4.88%) VoIP
Database & Business Intelligence
1 4 (9.76%) SQL Server
2 1 (2.44%) SQL Server 2008
2 1 (2.44%) SQL Server 2012
2 1 (2.44%) SQL Server Reporting Services
Development Applications
1 1 (2.44%) Visual Studio
General
1 29 (70.73%) Front Office
2 16 (39.02%) Dutch Language
3 8 (19.51%) Finance
4 4 (9.76%) Mandarin Language
4 4 (9.76%) Marketing
4 4 (9.76%) Telecoms
Job Titles
1 29 (70.73%) Sales Executive
2 16 (39.02%) Software Sales Executive
3 13 (31.71%) Inside Sales Executive
3 13 (31.71%) Internal Sales Executive
3 13 (31.71%) Solutions Sales Executive
4 5 (12.20%) Infrastructure Engineer
5 4 (9.76%) Business Manager
5 4 (9.76%) E-Commerce Manager
6 3 (7.32%) Exchange Engineer
6 3 (7.32%) VMware Engineer
6 3 (7.32%) Wintel Engineer
6 3 (7.32%) Wintel Infrastructure Engineer
7 2 (4.88%) Network Engineer
7 2 (4.88%) Network Infrastructure Engineer
7 2 (4.88%) Senior Infrastructure Engineer
7 2 (4.88%) Senior Network Engineer
7 2 (4.88%) Senior VoIP Engineer
7 2 (4.88%) VoIP Engineer
8 1 (2.44%) IT Project Manager
8 1 (2.44%) SQL Developer
Miscellaneous
1 5 (12.20%) User Experience
2 4 (9.76%) Analytical Skills
3 3 (7.32%) Data Centre
4 2 (4.88%) Management Information System
Processes & Methodologies
1 22 (53.66%) CRM
2 16 (39.02%) Mentoring
3 4 (9.76%) Actionable Insight
3 4 (9.76%) Affiliate Network
3 4 (9.76%) Budgeting and Forecasting
3 4 (9.76%) Business Development
3 4 (9.76%) E-Commerce
3 4 (9.76%) SEO
4 2 (4.88%) Change Management
4 2 (4.88%) Quality Management
4 2 (4.88%) Risk Management
4 2 (4.88%) Stakeholder Management
5 1 (2.44%) Campaign Management
5 1 (2.44%) Facilities Management
5 1 (2.44%) PRINCE
5 1 (2.44%) Project Management
5 1 (2.44%) Translating Business Requirements
Programming Languages
1 1 (2.44%) SQL
1 1 (2.44%) T-SQL
Qualifications
1 33 (80.49%) Degree
2 2 (4.88%) Cisco Certification
System Software
1 3 (7.32%) VMware Infrastructure
Systems Management
1 3 (7.32%) Cisco UCCX
1 3 (7.32%) HP SIM
2 2 (4.88%) Cisco CUCM
2 2 (4.88%) Cisco UCCE
Vendors
1 33 (80.49%) Microsoft
2 5 (12.20%) Cisco
3 3 (7.32%) Citrix
3 3 (7.32%) HP
3 3 (7.32%) Kaseya
3 3 (7.32%) SolarWinds
3 3 (7.32%) VMware
4 1 (2.44%) Salesforce.com
4 1 (2.44%) SAP