The first table below looks at the demand for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Contact Management
Rank 597 594 606
Rank change year-on-year
-3 +12
Permanent jobs citing Contact Management 7 28 51
As % of all permanent IT jobs located in London 0.016% 0.054% 0.085%
As % of the Processes & Methodologies category 0.020% 0.070% 0.111%
Number of salaries quoted 1 28 43
Average salary £82,500 £70,000 £47,500
Average salary % change year-on-year
+17.85% +47.36%
UK excluding London average salary £38,750 £40,000 £42,500
% change year-on-year
-3.12% -5.88%
All Processes & Methodologies
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35550 40249 45935
As % of all permanent IT jobs located in London 79.26% 77.05% 76.37%
Number of salaries quoted 29470 34722 38410
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £35,500 £35,000 £35,000
10% offered a salary of more than £80,000 £85,000 £80,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Contact Management
England

Contact Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

London Contact Management Jobs Demand Trend

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

London Contact Management Salary Trend

Contact Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +8 2 £82,500 +83.33%
Contact Management
England

Contact Management
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 15 (65.22%) CRM
2 13 (56.52%) Marketing
3 12 (52.17%) SQL
4 11 (47.83%) JavaScript
5 8 (34.78%) VBScript
6 7 (30.43%) T-SQL
6 7 (30.43%) ITIL
6 7 (30.43%) Disaster Recovery
6 7 (30.43%) BT
6 7 (30.43%) Backup Exec
6 7 (30.43%) Agile Software Development
6 7 (30.43%) Dynamics CRM
6 7 (30.43%) Change Control
7 6 (26.09%) Microsoft
8 4 (17.39%) QA
8 4 (17.39%) .NET
9 3 (13.04%) SQL Server Reporting Services
9 3 (13.04%) Risk Management
9 3 (13.04%) Finance
9 3 (13.04%) SQL Server
9 3 (13.04%) jQuery
9 3 (13.04%) Portfolio Management
9 3 (13.04%) Analytics
10 2 (8.696%) REST
10 2 (8.696%) SharePoint 2010
10 2 (8.696%) FastVal
10 2 (8.696%) Hedge funds
10 2 (8.696%) Windows Azure
10 2 (8.696%) SunGard APT
10 2 (8.696%) SQL Server Analysis Services

Contact Management
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Development
1 4 (17.39%) .NET
2 3 (13.04%) jQuery
3 2 (8.696%) REST
3 2 (8.696%) JSON
3 2 (8.696%) CSS
3 2 (8.696%) ASP.NET
3 2 (8.696%) Ajax
4 1 (4.348%) COM
4 1 (4.348%) XHTML
4 1 (4.348%) HTML
4 1 (4.348%) J2EE
4 1 (4.348%) JSP
4 1 (4.348%) Servlets
4 1 (4.348%) SOAP
4 1 (4.348%) Web Services
4 1 (4.348%) XML
4 1 (4.348%) .NET Framework
4 1 (4.348%) Java EE
4 1 (4.348%) JSTL
4 1 (4.348%) Ext JS
Application Platforms
1 2 (8.696%) SharePoint 2010
1 2 (8.696%) Windows Azure
1 2 (8.696%) SharePoint
2 1 (4.348%) CMS
2 1 (4.348%) SAS
2 1 (4.348%) Adobe CQ
Applications
1 1 (4.348%) MS PowerPoint
1 1 (4.348%) MS Excel
1 1 (4.348%) MS Office
Business Applications
1 7 (30.43%) Dynamics CRM
2 2 (8.696%) FastVal
2 2 (8.696%) SunGard APT
2 2 (8.696%) Front Arena
Database & Business Intelligence
1 3 (13.04%) SQL Server Reporting Services
1 3 (13.04%) SQL Server
2 2 (8.696%) SQL Server Analysis Services
2 2 (8.696%) Microsoft Analysis Services
3 1 (4.348%) SQL Server 2005
3 1 (4.348%) Oracle 10g
3 1 (4.348%) SQL Server 2008
General
1 13 (56.52%) Marketing
2 3 (13.04%) Finance
3 2 (8.696%) Telecoms
4 1 (4.348%) Banking
4 1 (4.348%) Automotive
Job Titles
1 7 (30.43%) Desktop Support
1 7 (30.43%) Applications Support
2 6 (26.09%) Analyst
3 5 (21.74%) CRM Analyst
4 4 (17.39%) Architect
4 4 (17.39%) Business Analyst
4 4 (17.39%) CRM Business Analyst
5 3 (13.04%) Developer
6 2 (8.696%) Lead Business Analyst
6 2 (8.696%) Consultant
6 2 (8.696%) Sales Executive
7 1 (4.348%) Microsoft Consultant
7 1 (4.348%) Java Developer
7 1 (4.348%) Credit Analyst
7 1 (4.348%) Business Development Executive
7 1 (4.348%) CRM Consultant
7 1 (4.348%) Senior Developer
7 1 (4.348%) Senior Analyst
7 1 (4.348%) Dynamics CRM Consultant
7 1 (4.348%) CMS Developer
Miscellaneous
1 2 (8.696%) Hedge funds
2 1 (4.348%) Credit Risk
2 1 (4.348%) SaaS
2 1 (4.348%) Mobile App
2 1 (4.348%) Enterprise Software
Operating Systems
1 1 (4.348%) Windows
Processes & Methodologies
1 15 (65.22%) CRM
2 7 (30.43%) ITIL
2 7 (30.43%) Disaster Recovery
2 7 (30.43%) Agile Software Development
2 7 (30.43%) Change Control
3 3 (13.04%) Risk Management
3 3 (13.04%) Portfolio Management
3 3 (13.04%) Analytics
4 2 (8.696%) Web Development
4 2 (8.696%) Service Management
4 2 (8.696%) Asset Management
5 1 (4.348%) TDD
5 1 (4.348%) Business Development
5 1 (4.348%) Technical Architecture
5 1 (4.348%) Digital Marketing
5 1 (4.348%) Unit Testing
5 1 (4.348%) Continuous Integration
5 1 (4.348%) Risk Analytics
Programming Languages
1 12 (52.17%) SQL
2 11 (47.83%) JavaScript
3 8 (34.78%) VBScript
4 7 (30.43%) T-SQL
5 2 (8.696%) Java
5 2 (8.696%) C#
Qualifications
1 2 (8.696%) Degree
Quality Assurance & Compliance
1 4 (17.39%) QA
System Software
1 1 (4.348%) Active Directory
Systems Management
1 7 (30.43%) Backup Exec
Vendors
1 7 (30.43%) BT
2 6 (26.09%) Microsoft
3 2 (8.696%) SunGard
4 1 (4.348%) Salesforce.com
4 1 (4.348%) Adobe
4 1 (4.348%) Oracle
London
The Lead Strategy Analyst will partner with Collections Operations and Credit Risk in order to mitigate portfolio risk and create Strategy MI analysis and reporting. The key accountabilities...
Volt
Salary: £31000 - £38000 per annum + benefits
Posted: 19 June 2013
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