The table below looks at the statistics for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Contact Management
Rank 621 621 616
Rank change year-on-year
0 -5
Permanent jobs citing Contact Management 15 45 4
As % of all permanent IT jobs located in London 0.034% 0.093% 0.009%
As % of the Processes & Methodologies category 0.040% 0.11% 0.011%
Number of salaries quoted 15 41 3
Average salary £35,000 £65,000 £61,500
Average salary % change year-on-year
-46.15% +5.69%
UK excluding London average salary £40,000 £150,000 £41,250
% change year-on-year
-73.33% +263.63%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37775 40770 37278
As % of all permanent IT jobs located in London 85.40% 84.69% 84.04%
Number of salaries quoted 31674 33823 30778
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Contact Management across the London region over the 3 months to 31 July 2015.

Contact Management Salary Histogram in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London - 1 £95,000 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 21 (80.77%) CRM
2 11 (42.31%) Microsoft
2 11 (42.31%) SaaS
3 9 (34.62%) MS Excel
3 9 (34.62%) Migration
4 8 (30.77%) Data Migration
4 8 (30.77%) MS Access
4 8 (30.77%) Legal
4 8 (30.77%) Sitecore
5 7 (26.92%) Front Office
6 6 (23.08%) CMS
6 6 (23.08%) Sitecore CMS
7 5 (19.23%) Salesforce.com
7 5 (19.23%) MS Office
8 4 (15.38%) B2B
8 4 (15.38%) Degree
8 4 (15.38%) Law
9 3 (11.54%) MS PowerPoint
9 3 (11.54%) Telecoms
9 3 (11.54%) Finance
9 3 (11.54%) Citrix
9 3 (11.54%) Windows
10 2 (7.69%) OO
10 2 (7.69%) Python
10 2 (7.69%) CSS
10 2 (7.69%) JSP
10 2 (7.69%) Struts
10 2 (7.69%) Web Services
10 2 (7.69%) XML
10 2 (7.69%) HTML

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) CMS
1 6 (23.08%) Sitecore CMS
2 1 (3.85%) MS Exchange
Applications
1 9 (34.62%) MS Excel
2 5 (19.23%) MS Office
3 3 (11.54%) MS PowerPoint
Cloud Services
1 11 (42.31%) SaaS
2 2 (7.69%) Office 365
2 2 (7.69%) Cloud Computing
Communications & Networking
1 1 (3.85%) Internet
Database & Business Intelligence
1 8 (30.77%) MS Access
2 1 (3.85%) SQL Server
General
1 8 (30.77%) Legal
2 7 (26.92%) Front Office
3 4 (15.38%) Law
4 3 (11.54%) Telecoms
4 3 (11.54%) Finance
5 2 (7.69%) Billing
5 2 (7.69%) Marketing
Job Titles
1 8 (30.77%) Administrator
2 7 (26.92%) Account Executive
3 5 (19.23%) Consultant
3 5 (19.23%) Salesforce.com Administrator
4 4 (15.38%) Sales Consultant
5 2 (7.69%) Programmer
6 1 (3.85%) Analyst Programmer
6 1 (3.85%) Systems Analyst Programmer
6 1 (3.85%) Infrastructure Engineer
6 1 (3.85%) Infrastructure Manager
6 1 (3.85%) Applications Manager
6 1 (3.85%) Systems Programmer
6 1 (3.85%) Junior Programmer
6 1 (3.85%) Desktop Manager
6 1 (3.85%) Project Manager
6 1 (3.85%) Junior
6 1 (3.85%) Analyst
6 1 (3.85%) Systems Analyst
Libraries, Frameworks & Software Standards
1 2 (7.69%) HTML
1 2 (7.69%) J2EE
1 2 (7.69%) CSS
1 2 (7.69%) JSP
1 2 (7.69%) Struts
1 2 (7.69%) Web Services
1 2 (7.69%) XML
1 2 (7.69%) Hibernate
1 2 (7.69%) Spring
1 2 (7.69%) JSF
1 2 (7.69%) Ajax
1 2 (7.69%) JSON
1 2 (7.69%) YUI
1 2 (7.69%) jQuery
1 2 (7.69%) HTML5
1 2 (7.69%) MyBatis
Miscellaneous
1 2 (7.69%) Management Information System
1 2 (7.69%) Smartphone
1 2 (7.69%) Computer Science
1 2 (7.69%) Mobile App
1 2 (7.69%) Analytical Skills
2 1 (3.85%) Data Centre
2 1 (3.85%) Social Media
Operating Systems
1 3 (11.54%) Windows
2 2 (7.69%) Mac OS X
2 2 (7.69%) Android
2 2 (7.69%) Windows Server 2008
2 2 (7.69%) Windows 7
2 2 (7.69%) Apple iOS
2 2 (7.69%) Windows Server 2012
Processes & Methodologies
1 21 (80.77%) CRM
2 9 (34.62%) Migration
3 8 (30.77%) Data Migration
4 4 (15.38%) B2B
5 2 (7.69%) Service Delivery
5 2 (7.69%) Disaster Recovery
5 2 (7.69%) MVC
5 2 (7.69%) Business Continuity
5 2 (7.69%) Data Management
5 2 (7.69%) Network Design
5 2 (7.69%) Knowledge Management
5 2 (7.69%) Business Development
5 2 (7.69%) Root Cause Analysis
5 2 (7.69%) Mobile Application Development
5 2 (7.69%) Android Development
5 2 (7.69%) iOS Development
5 2 (7.69%) OO
6 1 (3.85%) Line Management
6 1 (3.85%) SDLC
6 1 (3.85%) Test Scripting
Programming Languages
1 2 (7.69%) Java
1 2 (7.69%) JavaScript
1 2 (7.69%) Python
1 2 (7.69%) PowerShell
Qualifications
1 4 (15.38%) Degree
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 2 (7.69%) Active Directory
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) XenApp
Systems Management
1 2 (7.69%) Systems Management Server (SMS)
1 2 (7.69%) SCCM
2 1 (3.85%) HP SIM
2 1 (3.85%) Cisco UCCX
Vendors
1 11 (42.31%) Microsoft
2 8 (30.77%) Sitecore
3 5 (19.23%) Salesforce.com
4 3 (11.54%) Citrix
5 2 (7.69%) VMware
5 2 (7.69%) AppSense
5 2 (7.69%) ServiceNow
6 1 (3.85%) SolarWinds
6 1 (3.85%) Kaseya
6 1 (3.85%) Cisco
6 1 (3.85%) HP