The table below looks at the statistics for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Contact Management
Rank 593 628 613
Rank change year-on-year
+35 -15
Permanent jobs citing Contact Management 19 8 12
As % of all permanent IT jobs located in London 0.043% 0.018% 0.025%
As % of the Processes & Methodologies category 0.052% 0.021% 0.031%
Number of salaries quoted 18 7 4
Average salary £40,000 £22,500 £33,000
Average salary % change year-on-year
+77.77% -31.81%
90% offered a salary of more than £30,000 £22,500 £26,800
10% offered a salary of more than £70,000 £43,200 £35,000
UK excluding London average salary £57,500 £29,000 £44,000
% change year-on-year
+98.27% -34.09%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36789 37941 39275
As % of all permanent IT jobs located in London 83.07% 83.56% 82.04%
Number of salaries quoted 31104 30830 33501
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Contact Management across the London region over the 3 months to 19 December 2014.

Contact Management Salary Histogram in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 2 £70,750 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 26 (45.61%) Cisco
1 26 (45.61%) VMware
2 25 (43.86%) ITIL
2 25 (43.86%) Finance
3 23 (40.35%) Microsoft
4 22 (38.60%) HP
4 22 (38.60%) Citrix
4 22 (38.60%) SQL Server
4 22 (38.60%) SolarWinds
4 22 (38.60%) Kaseya
4 22 (38.60%) PRINCE2
4 22 (38.60%) Problem Management
4 22 (38.60%) SLA
4 22 (38.60%) MS Exchange
4 22 (38.60%) XenApp
4 22 (38.60%) HP SIM
4 22 (38.60%) Cisco UCCX
5 21 (36.84%) Test Scripting
5 21 (36.84%) CRM
5 21 (36.84%) Disaster Recovery
5 21 (36.84%) Business Continuity
6 14 (24.56%) Content Management
7 8 (14.04%) Agile Software Development
7 8 (14.04%) Degree
8 6 (10.53%) Technical Architecture
8 6 (10.53%) SOA
8 6 (10.53%) Data Warehouse
9 5 (8.77%) Project Management
9 5 (8.77%) Continuous Integration
10 4 (7.02%) Project Planning

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (38.60%) MS Exchange
2 2 (3.51%) SugarCRM
2 2 (3.51%) Drupal
2 2 (3.51%) SharePoint
3 1 (1.75%) Exchange Server 2010
Applications
1 2 (3.51%) Photoshop
1 2 (3.51%) MS Office
Business Applications
1 1 (1.75%) Dynamics CRM
Cloud Services
1 2 (3.51%) SaaS
Communications & Networking
1 2 (3.51%) Intranet
Database & Business Intelligence
1 22 (38.60%) SQL Server
2 6 (10.53%) Data Warehouse
3 2 (3.51%) Relational Database
3 2 (3.51%) MySQL
3 2 (3.51%) MS Access
4 1 (1.75%) Crystal Reports
General
1 25 (43.86%) Finance
2 4 (7.02%) Marketing
3 2 (3.51%) German Language
3 2 (3.51%) Front Office
Job Titles
1 20 (35.09%) Infrastructure Engineer
2 14 (24.56%) Enterprise Architect
2 14 (24.56%) Architect
2 14 (24.56%) Solutions Architect
2 14 (24.56%) Enterprise Solutions Architect
3 6 (10.53%) Programme Manager
4 5 (8.77%) Delivery Manager
5 4 (7.02%) Head of Service Management
6 3 (5.26%) Developer
7 2 (3.51%) Consultant
7 2 (3.51%) Network Engineer
7 2 (3.51%) Sales Consultant
7 2 (3.51%) Senior Developer
7 2 (3.51%) 3rd Line Support
7 2 (3.51%) Senior Systems Developer
7 2 (3.51%) Systems Developer
8 1 (1.75%) Senior Programme Manager
8 1 (1.75%) Relationships Manager
8 1 (1.75%) Microsoft Developer
8 1 (1.75%) Database Manager
Libraries, Frameworks & Software Standards
1 2 (3.51%) HTML
1 2 (3.51%) CSS
1 2 (3.51%) jQuery
Miscellaneous
1 3 (5.26%) Computer Science
2 2 (3.51%) Management Information System
3 1 (1.75%) PMI
3 1 (1.75%) Data Conversion
Processes & Methodologies
1 25 (43.86%) ITIL
2 22 (38.60%) PRINCE2
2 22 (38.60%) Problem Management
3 21 (36.84%) Test Scripting
3 21 (36.84%) CRM
3 21 (36.84%) Disaster Recovery
3 21 (36.84%) Business Continuity
4 14 (24.56%) Content Management
5 8 (14.04%) Agile Software Development
6 6 (10.53%) SOA
6 6 (10.53%) Technical Architecture
7 5 (8.77%) Continuous Integration
7 5 (8.77%) Project Management
8 4 (7.02%) Service Management
8 4 (7.02%) B2B
8 4 (7.02%) Regression Testing
8 4 (7.02%) Project Planning
8 4 (7.02%) Business Transformation
9 3 (5.26%) ITSM
10 2 (3.51%) Web Design
Programming Languages
1 3 (5.26%) SQL
2 2 (3.51%) VBA
2 2 (3.51%) JavaScript
2 2 (3.51%) PHP
Qualifications
1 8 (14.04%) Degree
2 4 (7.02%) MCSE
2 4 (7.02%) Microsoft Certification
3 1 (1.75%) PMI Certification
3 1 (1.75%) APMP
Quality Assurance & Compliance
1 22 (38.60%) SLA
2 2 (3.51%) ISO 14001
2 2 (3.51%) ISO 9001
3 1 (1.75%) P3O
System Software
1 22 (38.60%) XenApp
2 3 (5.26%) VMware Infrastructure
Systems Management
1 22 (38.60%) HP SIM
1 22 (38.60%) Cisco UCCX
Vendors
1 26 (45.61%) Cisco
1 26 (45.61%) VMware
2 23 (40.35%) Microsoft
3 22 (38.60%) HP
3 22 (38.60%) Citrix
3 22 (38.60%) SolarWinds
3 22 (38.60%) Kaseya
4 4 (7.02%) Guidewire
4 4 (7.02%) Cognizant
4 4 (7.02%) Informatica
4 4 (7.02%) Teradata
4 4 (7.02%) IBM
5 2 (3.51%) Salesforce.com
6 1 (1.75%) Business Objects