The first table below looks at the demand for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Contact Management
Rank 616 586 627
Rank change year-on-year
-30 +41
Permanent jobs citing Contact Management 25 14 22
As % of all permanent IT jobs located in London 0.051% 0.031% 0.040%
As % of the Processes & Methodologies category 0.063% 0.038% 0.050%
Number of salaries quoted 25 2 21
Average salary £52,500 £48,750 £37,500
Average salary % change year-on-year
+7.69% +30.00%
90% offered a salary of more than £42,000 £37,750 £35,000
10% offered a salary of more than £150,000 £59,750 £57,500
UK excluding London average salary £52,500 £75,000 £35,000
% change year-on-year
-30.00% +114.28%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
39963 36781 43924
As % of all permanent IT jobs located in London 81.89% 81.50% 79.02%
Number of salaries quoted 32744 30674 37745
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £36,500 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Contact Management
England

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Contact Management across the London region over the 3 months to 24 April 2014.

Contact Management Salary Histogram in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Sidcup - 8 £50,938 -
City of London -14 2 £75,000 +20.00%
Bromley - 2 £50,000 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 24 April 2014, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 32 (76.19%) CRM
2 28 (66.67%) Microsoft
3 23 (54.76%) Dynamics CRM
4 13 (30.95%) MS Excel
5 12 (28.57%) QA
6 11 (26.19%) Data Conversion
6 11 (26.19%) GAP Analysis
6 11 (26.19%) Workflow
7 10 (23.81%) Business Transformation
8 8 (19.05%) Finance
8 8 (19.05%) Service Delivery
9 7 (16.67%) ITIL
10 6 (14.29%) Windows
10 6 (14.29%) Data Modelling
10 6 (14.29%) Cisco
10 6 (14.29%) Disaster Recovery
10 6 (14.29%) Migration
10 6 (14.29%) VMware
10 6 (14.29%) Agile Software Development
10 6 (14.29%) Data Migration
10 6 (14.29%) Marketing
11 5 (11.90%) SaaS
11 5 (11.90%) XenApp
11 5 (11.90%) Enterprise Software
11 5 (11.90%) Advertising
11 5 (11.90%) Business Continuity
11 5 (11.90%) Front Office
11 5 (11.90%) Project Management
11 5 (11.90%) SLA
11 5 (11.90%) MS Exchange

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 24 April 2014, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.90%) MS Exchange
2 4 (9.52%) Exchange Server 2010
3 1 (2.38%) Exchange Server 2007
3 1 (2.38%) Drupal
3 1 (2.38%) Exchange Server 2013
3 1 (2.38%) SharePoint
Applications
1 13 (30.95%) MS Excel
2 2 (4.76%) MS Office
Business Applications
1 23 (54.76%) Dynamics CRM
Cloud Services
1 5 (11.90%) SaaS
Communications & Networking
1 5 (11.90%) Internet
2 3 (7.14%) SAN
3 1 (2.38%) Firewall
3 1 (2.38%) Wireless
3 1 (2.38%) LAN
3 1 (2.38%) VoIP
3 1 (2.38%) WAN
3 1 (2.38%) DNS
3 1 (2.38%) SSL
Database & Business Intelligence
1 5 (11.90%) SQL Server
2 2 (4.76%) RDBMS
2 2 (4.76%) Relational Database
3 1 (2.38%) SQL Server 2008
3 1 (2.38%) SQL Server 2005
3 1 (2.38%) SQL Server 2012
3 1 (2.38%) Data Warehouse
General
1 8 (19.05%) Finance
2 6 (14.29%) Marketing
3 5 (11.90%) Advertising
3 5 (11.90%) Front Office
4 4 (9.52%) Banking
5 2 (4.76%) Legal
6 1 (2.38%) Retail Banking
6 1 (2.38%) Retail
6 1 (2.38%) Financial Institution
Job Titles
1 17 (40.48%) Consultant
2 10 (23.81%) Functional Consultant
2 10 (23.81%) CRM Consultant
3 8 (19.05%) CRM Developer
3 8 (19.05%) Microsoft Consultant
3 8 (19.05%) Developer
4 5 (11.90%) Dynamics CRM Developer
4 5 (11.90%) Enterprise Consultant
4 5 (11.90%) Microsoft CRM Consultant
4 5 (11.90%) Analyst
4 5 (11.90%) Sales Consultant
5 4 (9.52%) Architect
5 4 (9.52%) Business Analyst
5 4 (9.52%) CRM Analyst
5 4 (9.52%) CRM Architect
5 4 (9.52%) CRM Business Analyst
5 4 (9.52%) Microsoft Developer
6 3 (7.14%) Dynamics CRM Consultant
6 3 (7.14%) Services Delivery Manager
6 3 (7.14%) Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (7.14%) Web Services
Miscellaneous
1 11 (26.19%) Data Conversion
2 5 (11.90%) Enterprise Software
3 1 (2.38%) PMI
3 1 (2.38%) Blackberry
Operating Systems
1 6 (14.29%) Windows
2 2 (4.76%) UNIX
2 2 (4.76%) Solaris
3 1 (2.38%) Windows Vista
3 1 (2.38%) Windows Mobile
3 1 (2.38%) Mac OS
3 1 (2.38%) Windows 8
3 1 (2.38%) Windows Server 2012
3 1 (2.38%) Apple iOS
3 1 (2.38%) Windows 7
3 1 (2.38%) Mac OS X
3 1 (2.38%) Windows Server 2003
Processes & Methodologies
1 32 (76.19%) CRM
2 11 (26.19%) GAP Analysis
2 11 (26.19%) Workflow
3 10 (23.81%) Business Transformation
4 8 (19.05%) Service Delivery
5 7 (16.67%) ITIL
6 6 (14.29%) Data Modelling
6 6 (14.29%) Disaster Recovery
6 6 (14.29%) Migration
6 6 (14.29%) Agile Software Development
6 6 (14.29%) Data Migration
7 5 (11.90%) Business Continuity
7 5 (11.90%) Project Management
7 5 (11.90%) PRINCE2
8 4 (9.52%) Test Scripting
8 4 (9.52%) Problem Management
9 3 (7.14%) Regression Testing
10 2 (4.76%) ERP
10 2 (4.76%) Service Management
10 2 (4.76%) Asset Management
Programming Languages
1 4 (9.52%) SQL
Qualifications
1 2 (4.76%) Microsoft Certification
1 2 (4.76%) MCSE
1 2 (4.76%) Degree
2 1 (2.38%) PRINCE2 Practitioner
2 1 (2.38%) PMP
2 1 (2.38%) PMI Certification
Quality Assurance & Compliance
1 12 (28.57%) QA
2 5 (11.90%) SLA
System Software
1 5 (11.90%) XenApp
2 3 (7.14%) Active Directory
3 1 (2.38%) XenDesktop
Systems Management
1 4 (9.52%) Cisco UCCX
1 4 (9.52%) HP SIM
Vendors
1 28 (66.67%) Microsoft
2 6 (14.29%) Cisco
2 6 (14.29%) VMware
3 5 (11.90%) Citrix
4 4 (9.52%) HP
4 4 (9.52%) SolarWinds
4 4 (9.52%) Kaseya
5 2 (4.76%) Oracle
6 1 (2.38%) SonicWALL
6 1 (2.38%) Mitel
6 1 (2.38%) Interwoven
6 1 (2.38%) Avaya
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
Posted: 3 days ago