The first table below looks at the demand for Contact Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Contact Management
Rank 588 602 593
Rank change year-on-year
+14 -9
Permanent jobs citing Contact Management 45 3 50
As % of all permanent IT jobs located in London 0.094% 0.007% 0.097%
As % of the Processes & Methodologies category 0.11% 0.008% 0.12%
Number of salaries quoted 41 2 41
Average salary £65,000 £72,000 £70,000
Average salary % change year-on-year
-9.72% +2.85%
UK excluding London average salary £150,000 £41,250 £40,000
% change year-on-year
+263.63% +3.12%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
39725 36204 41116
As % of all permanent IT jobs located in London 82.57% 81.65% 79.66%
Number of salaries quoted 32948 29884 35576
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £35,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Contact Management
England

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the London region.

Contact Management Salary Trend in London

Contact Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Contact Management across the London region over the 3 months to 29 July 2014.

Contact Management Salary Histogram in London

Contact Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the London region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 2 - -
Sidcup - 2 £62,625 -
Ealing - 2 £40,000 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 29 July 2014, IT jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 37 (50.68%) CRM
2 30 (41.10%) Microsoft
3 23 (31.51%) Front Office
4 17 (23.29%) Finance
4 17 (23.29%) VMware
4 17 (23.29%) Cisco
4 17 (23.29%) ITIL
5 16 (21.92%) Degree
5 16 (21.92%) SaaS
6 14 (19.18%) Business Transformation
7 13 (17.81%) Dynamics CRM
7 13 (17.81%) Data Conversion
7 13 (17.81%) Workflow
7 13 (17.81%) Service Delivery
7 13 (17.81%) GAP Analysis
8 12 (16.44%) B2B
8 12 (16.44%) Marketing
9 11 (15.07%) Agile Software Development
9 11 (15.07%) SLA
9 11 (15.07%) MS Excel
9 11 (15.07%) Disaster Recovery
10 10 (13.70%) Project Management
10 10 (13.70%) HP
10 10 (13.70%) Citrix
10 10 (13.70%) MS Exchange
10 10 (13.70%) SQL Server
10 10 (13.70%) Business Continuity
10 10 (13.70%) Problem Management
10 10 (13.70%) HP SIM
10 10 (13.70%) Cisco UCCX

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 29 July 2014, IT jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.70%) MS Exchange
2 4 (5.48%) SugarCRM
2 4 (5.48%) Exchange Server 2010
3 2 (2.74%) SharePoint
3 2 (2.74%) Drupal
Applications
1 11 (15.07%) MS Excel
2 4 (5.48%) Photoshop
3 2 (2.74%) MS Office
Business Applications
1 13 (17.81%) Dynamics CRM
Cloud Services
1 16 (21.92%) SaaS
Communications & Networking
1 8 (10.96%) Internet
2 3 (4.11%) SAN
3 2 (2.74%) Intranet
Database & Business Intelligence
1 10 (13.70%) SQL Server
2 4 (5.48%) Relational Database
3 2 (2.74%) MySQL
3 2 (2.74%) MS Access
3 2 (2.74%) Data Warehouse
3 2 (2.74%) RDBMS
General
1 23 (31.51%) Front Office
2 17 (23.29%) Finance
3 12 (16.44%) Marketing
4 8 (10.96%) German Language
5 6 (8.22%) Advertising
6 2 (2.74%) Retail
Job Titles
1 16 (21.92%) Consultant
1 16 (21.92%) Sales Consultant
2 15 (20.55%) Developer
3 9 (12.33%) Architect
4 8 (10.96%) Enterprise Consultant
4 8 (10.96%) CRM Developer
5 7 (9.59%) Account Executive
5 7 (9.59%) Graduate
5 7 (9.59%) Infrastructure Engineer
6 5 (6.85%) C++ Developer
6 5 (6.85%) Delivery Manager
6 5 (6.85%) CRM Architect
6 5 (6.85%) Dynamics CRM Developer
6 5 (6.85%) Head of Service Management
7 4 (5.48%) Microsoft Developer
7 4 (5.48%) Enterprise Solutions Architect
7 4 (5.48%) Enterprise Architect
7 4 (5.48%) Solutions Architect
8 3 (4.11%) Network Engineer
8 3 (4.11%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (6.85%) Middleware
2 2 (2.74%) jQuery
2 2 (2.74%) HTML
2 2 (2.74%) CSS
Miscellaneous
1 13 (17.81%) Data Conversion
2 8 (10.96%) Enterprise Software
3 7 (9.59%) Management Information System
4 2 (2.74%) Computer Science
Operating Systems
1 5 (6.85%) Windows
2 2 (2.74%) Solaris
2 2 (2.74%) UNIX
Processes & Methodologies
1 37 (50.68%) CRM
2 17 (23.29%) ITIL
3 14 (19.18%) Business Transformation
4 13 (17.81%) Service Delivery
4 13 (17.81%) GAP Analysis
4 13 (17.81%) Workflow
5 12 (16.44%) B2B
6 11 (15.07%) Disaster Recovery
6 11 (15.07%) Agile Software Development
7 10 (13.70%) Business Continuity
7 10 (13.70%) Problem Management
7 10 (13.70%) Project Management
8 9 (12.33%) PRINCE2
8 9 (12.33%) Test Scripting
9 8 (10.96%) Regression Testing
10 7 (9.59%) Migration
10 7 (9.59%) Data Modelling
10 7 (9.59%) Service Management
10 7 (9.59%) Data Migration
11 4 (5.48%) Content Management
Programming Languages
1 5 (6.85%) C
1 5 (6.85%) C++
2 4 (5.48%) SQL
3 2 (2.74%) VBA
3 2 (2.74%) JavaScript
3 2 (2.74%) PHP
Qualifications
1 16 (21.92%) Degree
2 7 (9.59%) MCSE
2 7 (9.59%) Microsoft Certification
Quality Assurance & Compliance
1 11 (15.07%) SLA
2 2 (2.74%) ISO 14001
2 2 (2.74%) ISO 9001
System Software
1 10 (13.70%) XenApp
2 3 (4.11%) VMware Infrastructure
3 2 (2.74%) Active Directory
Systems Management
1 10 (13.70%) HP SIM
1 10 (13.70%) Cisco UCCX
Vendors
1 30 (41.10%) Microsoft
2 17 (23.29%) Cisco
2 17 (23.29%) VMware
3 10 (13.70%) HP
3 10 (13.70%) Citrix
3 10 (13.70%) SolarWinds
3 10 (13.70%) Kaseya
4 2 (2.74%) Guidewire
4 2 (2.74%) Oracle
4 2 (2.74%) Cognizant
4 2 (2.74%) Informatica
4 2 (2.74%) Teradata
4 2 (2.74%) IBM
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
Posted: 21 hours ago
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
Posted: 4 days ago