The table below looks at the statistics for the Deskside Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Deskside Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Deskside Support
Rank 612 617 631
Rank change year-on-year
+5 +14
Permanent jobs requiring a Deskside Support 19 3 2
As % of all permanent IT jobs located in London 0.042% 0.007% 0.004%
As % of the Job Titles category 0.045% 0.007% 0.004%
Number of salaries quoted 14 2 1
Average salary £29,750 £38,000 £30,000
Average salary % change year-on-year
-21.71% +26.66%
UK excluding London average salary £25,500 £24,000 £23,500
% change year-on-year
+6.25% +2.12%
Deskside Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42393 42507 46095
As % of all permanent IT jobs located in London 93.65% 93.84% 94.51%
Number of salaries quoted 35579 35768 39728
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Deskside Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Deskside Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in London

Deskside Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support across the London region.

Deskside Support Salary Trend in London

Deskside Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Deskside Support across the London region over the 3 months to 21 October 2014.

Deskside Support Salary Histogram in London

Deskside Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Deskside Support within the London region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +7 2 £27,500 -27.63%
Docklands, London - 1 £29,500 -
Deskside Support
England

Deskside Support
Top 30 Related IT Skills in London

For the 6 months to 21 October 2014, IT jobs across the London region that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title.

1 30 (76.92%) Windows
2 28 (71.79%) ITIL
3 22 (56.41%) Active Directory
4 21 (53.85%) MS Office
5 19 (48.72%) Windows 7
6 18 (46.15%) MS Excel
7 13 (33.33%) Microsoft
8 10 (25.64%) HP
8 10 (25.64%) Dell
9 9 (23.08%) Blackberry
9 9 (23.08%) Law
10 8 (20.51%) Microsoft Certification
11 7 (17.95%) Citrix
11 7 (17.95%) VPN
11 7 (17.95%) Service Management
11 7 (17.95%) ISMS
11 7 (17.95%) Banking
11 7 (17.95%) MS PowerPoint
11 7 (17.95%) ISO/IEC 27001
11 7 (17.95%) ITIL V2
12 6 (15.38%) Incident Management
12 6 (15.38%) SCCM
12 6 (15.38%) Windows Server 2003
12 6 (15.38%) Finance
12 6 (15.38%) SLA
13 5 (12.82%) MS Exchange
13 5 (12.82%) Windows XP
13 5 (12.82%) MCSE
13 5 (12.82%) Blackberry Enterprise Server
13 5 (12.82%) Exchange Server 2003

Deskside Support
Top Related IT Skills in London by Category

For the 6 months to 21 October 2014, IT jobs across the London region that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) MS Exchange
1 5 (12.82%) Blackberry Enterprise Server
1 5 (12.82%) Exchange Server 2003
1 5 (12.82%) Exchange Server 2010
2 4 (10.26%) SharePoint
3 2 (5.13%) WorkSite
3 2 (5.13%) Lync
3 2 (5.13%) LiveLink
3 2 (5.13%) IBM Notes
Applications
1 21 (53.85%) MS Office
2 18 (46.15%) MS Excel
3 7 (17.95%) MS PowerPoint
4 2 (5.13%) MS Visio
Cloud Services
1 2 (5.13%) Office 365
Communications & Networking
1 7 (17.95%) VPN
2 3 (7.69%) Firewall
3 2 (5.13%) Wireless
3 2 (5.13%) SMS
4 1 (2.56%) VoIP
General
1 9 (23.08%) Law
2 7 (17.95%) Banking
3 6 (15.38%) Finance
4 3 (7.69%) Legal
Libraries, Frameworks & Software Standards
1 4 (10.26%) Application Packaging
2 2 (5.13%) Software Packaging
2 2 (5.13%) COM
Miscellaneous
1 9 (23.08%) Blackberry
2 5 (12.82%) PDA
3 2 (5.13%) Computer Science
3 2 (5.13%) iPhone
3 2 (5.13%) Video Conferencing
3 2 (5.13%) iPad
3 2 (5.13%) Handset
4 1 (2.56%) Thin Client
4 1 (2.56%) Fat Client
Operating Systems
1 30 (76.92%) Windows
2 19 (48.72%) Windows 7
3 6 (15.38%) Windows Server 2003
4 5 (12.82%) Windows XP
5 4 (10.26%) Windows Server 2008
6 2 (5.13%) Windows Vista
6 2 (5.13%) Apple iOS
6 2 (5.13%) Windows 2000
Processes & Methodologies
1 28 (71.79%) ITIL
2 7 (17.95%) Service Management
2 7 (17.95%) ISMS
2 7 (17.95%) ITIL V2
3 6 (15.38%) Incident Management
4 4 (10.26%) Document Management
4 4 (10.26%) Practice Management
4 4 (10.26%) CRM
5 3 (7.69%) CAD
5 3 (7.69%) Asset Management
6 2 (5.13%) QMS
6 2 (5.13%) Software Distribution
6 2 (5.13%) ITSM
7 1 (2.56%) Project Management
7 1 (2.56%) Knowledge Management
7 1 (2.56%) Software Deployment
7 1 (2.56%) Release Management
7 1 (2.56%) Problem Management
Qualifications
1 8 (20.51%) Microsoft Certification
2 5 (12.82%) MCSE
2 5 (12.82%) ITIL Foundation Certificate
3 4 (10.26%) Degree
3 4 (10.26%) ITIL Certification
4 3 (7.69%) MCP
5 2 (5.13%) A+ Certification
6 1 (2.56%) MCSA
6 1 (2.56%) SC Cleared
6 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 7 (17.95%) ISO/IEC 27001
2 6 (15.38%) SLA
System Software
1 22 (56.41%) Active Directory
2 4 (10.26%) Citrix Presentation Server
3 2 (5.13%) VMware Infrastructure
3 2 (5.13%) Microsoft App-V
Systems Management
1 6 (15.38%) SCCM
2 2 (5.13%) ZENworks
Vendors
1 13 (33.33%) Microsoft
2 10 (25.64%) HP
2 10 (25.64%) Dell
3 7 (17.95%) Citrix
4 5 (12.82%) Altiris
5 2 (5.13%) Tandberg
5 2 (5.13%) VMware
5 2 (5.13%) Interwoven
5 2 (5.13%) Lotus
6 1 (2.56%) Adobe
6 1 (2.56%) Apple