The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
ISO/IEC 20000 (supersedes BS 15000)
Rank - 667 661
Permanent jobs citing ISO/IEC 20000 0 4 8
As % of all permanent IT jobs located in London - 0.009% 0.017%
As % of the Quality Assurance & Compliance category - 0.076% 0.15%
Number of salaries quoted 0 4 8
Median salary - £81,250 £45,000
Median salary % change year-on-year
- +80.55%
UK excluding London median salary £26,583 £57,500 £70,000
% change year-on-year
-53.76% -17.85%
ISO/IEC 20000
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the London region.

Quality Assurance & Compliance Category
London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
4659 5253 5361
As % of all permanent IT jobs located in London 12.43% 11.98% 11.70%
Number of salaries quoted 3835 4289 4173
Median salary £60,000 £55,000 £54,000
Median salary % change year-on-year
+9.09% +1.85%
90% offered a salary of more than £35,750 £35,000 £34,500
10% offered a salary of more than £85,000 £77,500 £82,500
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

ISO/IEC 20000
Jobs Demand Trend in London

The demand trend of job ads across the London region citing ISO/IEC 20000 as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in London

ISO/IEC 20000
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 across the London region.

ISO/IEC 20000 Salary Trend in London

ISO/IEC 20000
Top 7 Related IT Skills in London

For the 6 months to 1 October 2016, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for ISO/IEC 20000.

1 7 (100.00%) SLA
1 7 (100.00%) Microsoft
1 7 (100.00%) Active Directory
1 7 (100.00%) ITIL
1 7 (100.00%) Change Management
1 7 (100.00%) Incident Management
2 6 (85.71%) MS Excel

ISO/IEC 20000
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (85.71%) MS Excel
Job Titles
1 7 (100.00%) Help Desk Support
1 7 (100.00%) Service Desk Support
2 5 (71.43%) Administrator
2 5 (71.43%) Help Desk Administrator
2 5 (71.43%) Service Desk Administrator
3 3 (42.86%) 1st/2nd Line Help Desk Support
3 3 (42.86%) 1st/2nd Line Support
3 3 (42.86%) 2nd Line Support
4 2 (28.57%) Technical Support
5 1 (14.29%) Analyst
5 1 (14.29%) Help Desk Analyst
5 1 (14.29%) Help Desk Support Analyst
5 1 (14.29%) Service Analyst
5 1 (14.29%) Service Desk Analyst
5 1 (14.29%) Service Desk Support Analyst
5 1 (14.29%) Support Analyst
5 1 (14.29%) Technical Administrator
Processes & Methodologies
1 7 (100.00%) Change Management
1 7 (100.00%) Incident Management
1 7 (100.00%) ITIL
Quality Assurance & Compliance
1 7 (100.00%) SLA
System Software
1 7 (100.00%) Active Directory
Vendors
1 7 (100.00%) Microsoft