The table below looks at the prevalence of the term IVR in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 581 602 599
Rank change year-on-year
+21 -3
Permanent jobs citing IVR 50 38 18
As % of all permanent IT jobs located in London 0.11% 0.081% 0.040%
As % of the Miscellaneous category 0.24% 0.18% 0.085%
Number of salaries quoted 50 33 9
Average salary £62,500 £45,000 £62,500
Average salary % change year-on-year
+38.88% -28.00%
90% offered a salary of more than £39,750 £25,500 £41,500
10% offered a salary of more than £90,000 £62,000 £90,000
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the London region.

Miscellaneous Category
London
Permanent IT job ads with a match in the
Miscellaneous category
20719 20737 21219
As % of all permanent IT jobs located in London 46.62% 44.17% 47.43%
Number of salaries quoted 17085 16708 17299
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £34,000 £32,500 £35,000
10% offered a salary of more than £85,000 £85,000 £82,500
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

IVR
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

IVR Salary Trend in London

IVR
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 2 September 2015.

IVR Salary Histogram in London

IVR
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the London region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 6 £62,500 -26.47%
Ealing - 2 £45,000 - 1
IVR
England

IVR
Top 30 Related IT Skills in London

For the 6 months to 2 September 2015, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 50 (58.82%) CTI
2 39 (45.88%) Oracle
3 38 (44.71%) Microsoft
4 33 (38.82%) Java
5 32 (37.65%) Degree
6 28 (32.94%) Agile Software Development
7 27 (31.76%) SQL
7 27 (31.76%) Windows
7 27 (31.76%) Cisco
8 26 (30.59%) HTML
9 25 (29.41%) Avaya
9 25 (29.41%) WFM
10 20 (23.53%) Workforce Management Optimization
10 20 (23.53%) Speech Recognition
10 20 (23.53%) Time Management
10 20 (23.53%) VXML
10 20 (23.53%) Genesys
11 19 (22.35%) SQL Server
12 17 (20.00%) CSS
12 17 (20.00%) CRM
12 17 (20.00%) VoIP
12 17 (20.00%) Telecoms
13 16 (18.82%) SOA
14 15 (17.65%) Web Services
15 14 (16.47%) MS Excel
15 14 (16.47%) Analytics
16 13 (15.29%) Oracle Database
16 13 (15.29%) Customer Insight
16 13 (15.29%) Finance
17 12 (14.12%) Knowledge Management

IVR
Top Related IT Skills in London by Category

For the 6 months to 2 September 2015, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.59%) WebLogic
1 9 (10.59%) WebSphere
2 2 (2.35%) Confluence
3 1 (1.18%) IIS
Applications
1 14 (16.47%) MS Excel
2 11 (12.94%) MS Visio
2 11 (12.94%) MS PowerPoint
3 1 (1.18%) MS Office
Cloud Services
1 6 (7.06%) SaaS
Communications & Networking
1 50 (58.82%) CTI
2 17 (20.00%) VoIP
3 8 (9.41%) WAN
3 8 (9.41%) LAN
4 7 (8.24%) RTP
5 5 (5.88%) PBX
6 4 (4.71%) Internet
6 4 (4.71%) Unified Communications
7 3 (3.53%) Cisco IOS
7 3 (3.53%) Network Security
7 3 (3.53%) Firewall
7 3 (3.53%) IP Telephony
7 3 (3.53%) VPN
7 3 (3.53%) DNS
7 3 (3.53%) SSL
8 2 (2.35%) SMS
9 1 (1.18%) EIGRP
9 1 (1.18%) BIG-IP
Database & Business Intelligence
1 19 (22.35%) SQL Server
2 13 (15.29%) Oracle Database
3 1 (1.18%) MS Access
3 1 (1.18%) BusinessObjects
Development Applications
1 5 (5.88%) Ant
1 5 (5.88%) Jenkins
General
1 17 (20.00%) Telecoms
2 13 (15.29%) Finance
3 9 (10.59%) Back Office
4 5 (5.88%) Legal
4 5 (5.88%) Retail
5 3 (3.53%) Marketing
5 3 (3.53%) Law
Job Titles
1 14 (16.47%) Technical Leader
2 11 (12.94%) Solutions Designer
2 11 (12.94%) Designer
3 10 (11.76%) Professional Services Engineer
4 9 (10.59%) Support Engineer
5 8 (9.41%) Architect
6 6 (7.06%) Developer
6 6 (7.06%) Java Developer
7 5 (5.88%) Senior Support Engineer
7 5 (5.88%) Voice Engineer
8 4 (4.71%) Junior Java Developer
8 4 (4.71%) Sales Engineer
8 4 (4.71%) Junior
8 4 (4.71%) Junior Developer
8 4 (4.71%) Lead Technical Architect
8 4 (4.71%) Lead Architect
8 4 (4.71%) Technical Architect
8 4 (4.71%) Network Engineer
8 4 (4.71%) Solutions Architect
9 3 (3.53%) Account Manager
Libraries, Frameworks & Software Standards
1 26 (30.59%) HTML
2 20 (23.53%) VXML
3 17 (20.00%) CSS
4 15 (17.65%) Web Services
5 11 (12.94%) XML
5 11 (12.94%) XSLT
5 11 (12.94%) Java EE
5 11 (12.94%) SOAP
5 11 (12.94%) JSON
5 11 (12.94%) REST
6 9 (10.59%) JSP
6 9 (10.59%) J2EE
6 9 (10.59%) Middleware
7 6 (7.06%) ASP.NET
7 6 (7.06%) .NET
8 5 (5.88%) TIBCO EMS
8 5 (5.88%) .NET Framework
8 5 (5.88%) WCF
8 5 (5.88%) ASP.NET MVC
9 2 (2.35%) FreeSWITCH
Miscellaneous
1 7 (8.24%) Analytical Skills
2 3 (3.53%) Management Information System
3 2 (2.35%) Data Centre
3 2 (2.35%) PMI
3 2 (2.35%) Social Media
4 1 (1.18%) Blackberry
4 1 (1.18%) PDA
4 1 (1.18%) Computer Science
4 1 (1.18%) Video Conferencing
Operating Systems
1 27 (31.76%) Windows
2 10 (11.76%) Linux
3 7 (8.24%) Windows Server 2008
4 1 (1.18%) Windows Server 2003
Processes & Methodologies
1 28 (32.94%) Agile Software Development
2 25 (29.41%) WFM
3 20 (23.53%) Workforce Management Optimization
3 20 (23.53%) Speech Recognition
3 20 (23.53%) Time Management
4 17 (20.00%) CRM
5 16 (18.82%) SOA
6 14 (16.47%) Analytics
7 13 (15.29%) Customer Insight
8 12 (14.12%) Knowledge Management
9 11 (12.94%) Requirements Analysis
9 11 (12.94%) UML
9 11 (12.94%) Product Management
9 11 (12.94%) User Stories
9 11 (12.94%) Coaching
9 11 (12.94%) Software Delivery
9 11 (12.94%) SDLC
10 9 (10.59%) Predictive Analytics
11 7 (8.24%) Performance Analysis
11 7 (8.24%) Capacity Planning
Programming Languages
1 33 (38.82%) Java
2 27 (31.76%) SQL
3 12 (14.12%) JavaScript
4 6 (7.06%) C++
5 5 (5.88%) PowerShell
6 2 (2.35%) Bash Shell
7 1 (1.18%) VB
Qualifications
1 32 (37.65%) Degree
2 6 (7.06%) CCNA
2 6 (7.06%) Cisco Certification
3 5 (5.88%) CCNP
4 3 (3.53%) CCVP
5 2 (2.35%) PMP
5 2 (2.35%) PMI Certification
6 1 (1.18%) PRINCE2 Certification
6 1 (1.18%) A+ Certification
6 1 (1.18%) Security Cleared
Quality Assurance & Compliance
1 7 (8.24%) SLA
2 2 (2.35%) ISO/IEC 27001
2 2 (2.35%) PCI DSS
System Software
1 2 (2.35%) Kamailio
2 1 (1.18%) Active Directory
2 1 (1.18%) VMware Infrastructure
Systems Management
1 7 (8.24%) Puppet
2 5 (5.88%) OPNET
3 4 (4.71%) Cisco CUCM
4 3 (3.53%) Cisco IPCC
4 3 (3.53%) Cisco UCCX
Vendors
1 39 (45.88%) Oracle
2 38 (44.71%) Microsoft
3 27 (31.76%) Cisco
4 25 (29.41%) Avaya
5 20 (23.53%) Genesys
6 11 (12.94%) KANA
7 10 (11.76%) VMware
7 10 (11.76%) IBM
8 9 (10.59%) BEA
9 7 (8.24%) Nortel
9 7 (8.24%) Pega
9 7 (8.24%) Dialogic
9 7 (8.24%) Verint
10 5 (5.88%) TIBCO
11 3 (3.53%) CheckPoint
12 2 (2.35%) Salesforce.com
12 2 (2.35%) Zoho
13 1 (1.18%) Altiris
13 1 (1.18%) Remedy
13 1 (1.18%) HP
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