Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for Interactive Voice Response (IVR) skills within the London region with a comparison to our Miscellaneous category. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 7 October 2008 with a comparison to the same period last year.

LinkInteractive Voice Response (IVR)
Location
3 months to
7 Oct 2008
Same period last year
Rank558542
Rank change on same period last yearDown-16
Matching permanent IT job ads65162
As % of all UK permanent IT job ads sampled0.038 %0.069 %
As % of the category below0.337 %0.527 %
Salaries quoted65141
Average minimum salary£42,418£50,205
Average salary£45,619£52,152
% change on same period last year-12.52 %
Average maximum salary£48,821£54,099
UK excluding London average salary£44,891£45,207
% change on same period last year-0.70 %
London IT Job Market, MiscellaneousMiscellaneous
London
Matching permanent IT job ads1929430711
As % of all UK permanent IT job ads sampled11.26 %13.17 %
Salaries quoted1579522867
Average minimum salary£52,883£54,460
Average salary£59,240£60,457
% change on same period last year-2.01 %
Average maximum salary£65,597£66,454
UK excluding London average salary£37,729£39,500
% change on same period last year-4.48 %
IVR EnglandIVR
England

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

London IVR Demand Trend

IVR
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

London IVR Salary Trend

IVR
Salary Histogram

The chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 7 October 2008.

London IVR Salary Histogram

IVR
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the London region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of LondonDown-1112£36,667-28.94 %
UxbridgeUp+103£48,333-
HammersmithNew entry-3£35,000-
EalingNew entry-1£35,000-
IVR EnglandIVR
England

IVR
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

177 (43.02 %)Telecoms
241 (22.91 %)Java
337 (20.67 %)VoIP
436 (20.11 %)Remedy
436 (20.11 %)CRM
534 (18.99 %)Billing
633 (18.44 %)Avaya
730 (16.76 %)CTI
828 (15.64 %)Cisco
927 (15.08 %)Internet
927 (15.08 %)Chordiant
927 (15.08 %)SQL
927 (15.08 %)ITIL
1026 (14.53 %)Problem Management
1125 (13.97 %)XML
1220 (11.17 %)C#
1220 (11.17 %)Degree
1319 (10.61 %)UNIX
1418 (10.06 %)PRINCE2
1418 (10.06 %)ADSL
1418 (10.06 %)Nortel
1517 (9.497 %)Project Management
1517 (9.497 %)Genesys
1517 (9.497 %)Incident Management
1616 (8.939 %)SMS
1715 (8.380 %)Broadband
1715 (8.380 %)Multimedia
1814 (7.821 %)Finance
1814 (7.821 %)WAN
1814 (7.821 %)LAN

IVR
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

London IT Job Market, Application DevelopmentApplication Development
125 (13.97 %)XML
213 (7.263 %)VXML
312 (6.704 %)J2EE
49 (5.028 %).NET
57 (3.911 %)ASP.NET
57 (3.911 %)WebServices
66 (3.352 %)Middleware
75 (2.793 %)WAP
75 (2.793 %)LAMP
75 (2.793 %)SOAP
84 (2.235 %)AJAX
84 (2.235 %)Zend Framework
93 (1.676 %)Struts
102 (1.117 %)HTML
111 (0.559 %)CSS
111 (0.559 %)J2ME
111 (0.559 %)Adobe Flex
London IT Job Market, Application PlatformsApplication Platforms
17 (3.911 %)Apache
17 (3.911 %)Tomcat
26 (3.352 %)BizTalk Server
35 (2.793 %)CMS
41 (0.559 %)Oracle Workflow
41 (0.559 %)IIS
London IT Job Market, ApplicationsApplications
19 (5.028 %)MS Office
25 (2.793 %)MS Excel
London IT Job Market, Business ApplicationsBusiness Applications
16 (3.352 %)Remedy ITSM
23 (1.676 %)Singl.eView
31 (0.559 %)Temenos Globus
31 (0.559 %)Temenos T24
London IT Job Market, Communications & NetworkingCommunications & Networking
137 (20.67 %)VoIP
230 (16.76 %)CTI
327 (15.08 %)Internet
418 (10.06 %)ADSL
516 (8.939 %)SMS
615 (8.380 %)Broadband
714 (7.821 %)LAN
714 (7.821 %)WAN
812 (6.704 %)PSTN
911 (6.145 %)SIGTRAN
911 (6.145 %)C7
911 (6.145 %)MGCP
911 (6.145 %)SS7
911 (6.145 %)H.323
108 (4.469 %)PBX
117 (3.911 %)LLU
126 (3.352 %)Wireless
126 (3.352 %)ISDN
126 (3.352 %)Intranet
126 (3.352 %)HTTP
London IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
17 (3.911 %)GIS
26 (3.352 %)MySQL
35 (2.793 %)Crystal Reports
43 (1.676 %)SQL Server
43 (1.676 %)RDBMS
51 (0.559 %)Oracle 8/8i
London IT Job Market, Development ApplicationsDevelopment Applications
12 (1.117 %)Flash
London IT Job Market, GeneralGeneral
177 (43.02 %)Telecoms
234 (18.99 %)Billing
315 (8.380 %)Multimedia
414 (7.821 %)Finance
510 (5.587 %)Government
67 (3.911 %)Pensions
75 (2.793 %)Financial Institution
75 (2.793 %)Back Office
84 (2.235 %)Education
84 (2.235 %)Marketing
84 (2.235 %)Insurance
92 (1.117 %)Electronics
92 (1.117 %)Banking
101 (0.559 %)Retail
101 (0.559 %)Home Office
London IT Job Market, Job TitlesJob Titles
143 (24.02 %)Analyst
237 (20.67 %)Support Analyst
330 (16.76 %)Developer
418 (10.06 %)Project Manager
418 (10.06 %)2nd Line Support
517 (9.497 %)2nd Line Support Analyst
613 (7.263 %)Consultant
711 (6.145 %)Engineering Manager
711 (6.145 %)1st Line Support
810 (5.587 %)Senior Developer
810 (5.587 %)1st Line Support Analyst
99 (5.028 %)C# Developer
108 (4.469 %)Presales Consultant
117 (3.911 %)Service Desk Manager
117 (3.911 %)Billing Analyst
117 (3.911 %)Service Manager
117 (3.911 %)Sales Consultant
126 (3.352 %)Senior .NET Developer
126 (3.352 %).NET Developer
126 (3.352 %)Senior C# Developer
London IT Job Market, MiscellaneousMiscellaneous
112 (6.704 %)Speech Recognition
211 (6.145 %)AVVID
36 (3.352 %)Clustering
36 (3.352 %)Computer Science
36 (3.352 %)Semantic Web
44 (2.235 %)French Language
44 (2.235 %)German Language
53 (1.676 %)PMI
53 (1.676 %)IPTV
62 (1.117 %)Interactive TV
71 (0.559 %)Human Factors
71 (0.559 %)Management Information System
71 (0.559 %)Handset
71 (0.559 %)Copywriting
71 (0.559 %)RIA
London IT Job Market, Operating SystemsOperating Systems
119 (10.61 %)UNIX
214 (7.821 %)Windows
214 (7.821 %)Linux
33 (1.676 %)Red Hat Linux
42 (1.117 %)Windows Server 2003
42 (1.117 %)Windows XP
51 (0.559 %)VMS
51 (0.559 %)Windows 2000
51 (0.559 %)Windows NT
51 (0.559 %)Solaris
London IT Job Market, Processes & MethodologiesProcesses & Methodologies
136 (20.11 %)CRM
227 (15.08 %)ITIL
326 (14.53 %)Problem Management
418 (10.06 %)PRINCE2
517 (9.497 %)Project Management
517 (9.497 %)Incident Management
612 (6.704 %)WFM
711 (6.145 %)ITSM
711 (6.145 %)E-Commerce
87 (3.911 %)UML
87 (3.911 %)B2C
96 (3.352 %)OO
96 (3.352 %)RUP
96 (3.352 %)ERP
96 (3.352 %)SOA
105 (2.793 %)Change Management
114 (2.235 %)Programme Management
123 (1.676 %)Business Analysis
123 (1.676 %)Product Marketing
123 (1.676 %)Business Development
London IT Job Market, Programming LanguagesProgramming Languages
141 (22.91 %)Java
227 (15.08 %)SQL
320 (11.17 %)C#
410 (5.587 %)C++
56 (3.352 %)Perl
65 (2.793 %)Shell Script
74 (2.235 %)PHP
82 (1.117 %)C
91 (0.559 %)VB6
91 (0.559 %)VB
91 (0.559 %)JavaScript
London IT Job Market, QualificationsQualifications
120 (11.17 %)Degree
27 (3.911 %)PMP
27 (3.911 %)PMI Certification
London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
111 (6.145 %)SLA
24 (2.235 %)QA
London IT Job Market, System SoftwareSystem Software
11 (0.559 %)VMware ESX
London IT Job Market, Systems ManagementSystems Management
12 (1.117 %)Systems Management Server (SMS)
21 (0.559 %)OpenView
London IT Job Market, VendorsVendors
136 (20.11 %)Remedy
233 (18.44 %)Avaya
328 (15.64 %)Cisco
427 (15.08 %)Chordiant
518 (10.06 %)Nortel
617 (9.497 %)Genesys
714 (7.821 %)Microsoft
812 (6.704 %)Oracle
812 (6.704 %)Mitel
98 (4.469 %)HP
107 (3.911 %)Siemens
107 (3.911 %)TIBCO
114 (2.235 %)Yahoo!
114 (2.235 %)Google
114 (2.235 %)Zend
114 (2.235 %)Hyperion
114 (2.235 %)Sybase
123 (1.676 %)IBM
123 (1.676 %)Red Hat
132 (1.117 %)Sun