The table below looks at the prevalence of the term IVR in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 575 611 569
Rank change year-on-year
+36 -42
Permanent jobs citing IVR 35 24 57
As % of all permanent IT jobs located in London 0.079% 0.053% 0.12%
As % of the Miscellaneous category 0.18% 0.12% 0.26%
Number of salaries quoted 22 20 39
Average salary £58,500 £51,250 £45,000
Average salary % change year-on-year
+14.14% +13.88%
90% offered a salary of more than £37,750 £25,850 £38,000
10% offered a salary of more than £74,800 £72,500 £59,000
UK excluding London average salary £42,500 £50,000 £42,500
% change year-on-year
-15.00% +17.64%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the London region.

Miscellaneous Category
London
Permanent IT job ads with a match in the
Miscellaneous category
19417 20419 21638
As % of all permanent IT jobs located in London 43.68% 44.87% 45.16%
Number of salaries quoted 16145 16363 18080
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £33,000 £33,000 £32,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

IVR Salary Trend in London

IVR
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 18 December 2014.

IVR Salary Histogram in London

IVR
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the London region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +20 4 £63,750 -12.06% 3
Bromley - 2 £60,000 -
IVR
England

IVR
Top 30 Related IT Skills in London

For the 6 months to 18 December 2014, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 41 (53.25%) Telecoms
2 37 (48.05%) Avaya
3 23 (29.87%) Finance
4 20 (25.97%) PBX
4 20 (25.97%) JavaScript
4 20 (25.97%) CTI
5 18 (23.38%) Cisco
6 16 (20.78%) XML
6 16 (20.78%) ITIL
7 15 (19.48%) SQL Server
7 15 (19.48%) Java
7 15 (19.48%) VoIP
7 15 (19.48%) VXML
8 14 (18.18%) ISDN
8 14 (18.18%) Mitel
8 14 (18.18%) Speech Recognition
9 13 (16.88%) LAN
9 13 (16.88%) WAN
10 12 (15.58%) Broadband
10 12 (15.58%) J2EE
10 12 (15.58%) Tomcat
10 12 (15.58%) Project Management
10 12 (15.58%) Biometrics
10 12 (15.58%) Cisco CUCM
11 11 (14.29%) Cisco Certification
11 11 (14.29%) CCNA
12 10 (12.99%) SLA
12 10 (12.99%) SQL
12 10 (12.99%) PABX
12 10 (12.99%) Verint

IVR
Top Related IT Skills in London by Category

For the 6 months to 18 December 2014, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 12 (15.58%) Tomcat
2 6 (7.79%) Lync
3 5 (6.49%) Exchange Server 2010
3 5 (6.49%) Node.js
3 5 (6.49%) MS Exchange
3 5 (6.49%) Blackberry Enterprise Server
4 1 (1.30%) CMS
4 1 (1.30%) BizTalk Server
Applications
1 7 (9.09%) MS Office
1 7 (9.09%) MS Excel
1 7 (9.09%) MS Visio
2 5 (6.49%) MS Project
3 2 (2.60%) MS PowerPoint
Business Applications
1 1 (1.30%) Dynamics CRM
1 1 (1.30%) Remedy ITSM
Cloud Services
1 5 (6.49%) SaaS
2 2 (2.60%) Office 365
Communications & Networking
1 20 (25.97%) PBX
1 20 (25.97%) CTI
2 15 (19.48%) VoIP
3 14 (18.18%) ISDN
4 13 (16.88%) LAN
4 13 (16.88%) WAN
5 12 (15.58%) Broadband
6 10 (12.99%) PABX
7 9 (11.69%) SMS
7 9 (11.69%) Firewall
8 8 (10.39%) MPLS
8 8 (10.39%) OSPF
8 8 (10.39%) BGP
9 7 (9.09%) Wireless
9 7 (9.09%) DWDM
10 6 (7.79%) Unified Communications
11 5 (6.49%) Cisco Nexus
11 5 (6.49%) Cisco ASA
11 5 (6.49%) NetScreen
11 5 (6.49%) TCP/IP
Database & Business Intelligence
1 15 (19.48%) SQL Server
2 2 (2.60%) Crystal Reports
2 2 (2.60%) Oracle Database
3 1 (1.30%) Relational Database
3 1 (1.30%) MS Access
3 1 (1.30%) Data Warehouse
3 1 (1.30%) RDBMS
3 1 (1.30%) SQL Server 2000
3 1 (1.30%) SQL Server Reporting Services
3 1 (1.30%) SQL Server 2005
3 1 (1.30%) SQL Server 2008
3 1 (1.30%) SQL Server 2012
General
1 41 (53.25%) Telecoms
2 23 (29.87%) Finance
3 7 (9.09%) Billing
4 6 (7.79%) Banking
5 5 (6.49%) Retail
6 3 (3.90%) Financial Institution
6 3 (3.90%) Front Office
6 3 (3.90%) International Banking
6 3 (3.90%) Marketing
7 2 (2.60%) Law
8 1 (1.30%) Advertising
8 1 (1.30%) Games
8 1 (1.30%) Back Office
Job Titles
1 14 (18.18%) Developer
2 9 (11.69%) Analyst
3 7 (9.09%) Support Analyst
3 7 (9.09%) Technical Manager
4 6 (7.79%) Service Manager
5 5 (6.49%) Voice Engineer
5 5 (6.49%) Senior Voice Engineer
6 4 (5.19%) 2nd Line Support Analyst
6 4 (5.19%) Product Owner
6 4 (5.19%) 2nd Line Support
6 4 (5.19%) Cisco Engineer
7 3 (3.90%) Product Manager
7 3 (3.90%) Desktop Support Analyst
7 3 (3.90%) Desktop Support
7 3 (3.90%) Avaya Engineer
7 3 (3.90%) Desktop Analyst
8 2 (2.60%) Communications Manager
8 2 (2.60%) Relationships Manager
8 2 (2.60%) Transition Manager
8 2 (2.60%) Cisco Support
Libraries, Frameworks & Software Standards
1 16 (20.78%) XML
2 15 (19.48%) VXML
3 12 (15.58%) J2EE
4 7 (9.09%) HTML
4 7 (9.09%) CSS
5 5 (6.49%) jQuery
5 5 (6.49%) HTML5
5 5 (6.49%) CSS3
5 5 (6.49%) AngularJS
6 4 (5.19%) Backbone.js
6 4 (5.19%) KnockoutJS
6 4 (5.19%) Web Services
7 3 (3.90%) SOAP
8 2 (2.60%) XSLT
8 2 (2.60%) JSON
8 2 (2.60%) REST
8 2 (2.60%) XMPP
9 1 (1.30%) Java EE
9 1 (1.30%) ODBC
9 1 (1.30%) JTAPI
Miscellaneous
1 12 (15.58%) Biometrics
2 6 (7.79%) Analytical Skills
3 5 (6.49%) iPad
3 5 (6.49%) Blackberry
3 5 (6.49%) Video Conferencing
3 5 (6.49%) iPhone
4 4 (5.19%) Social Media
4 4 (5.19%) Clustering
4 4 (5.19%) PMI
5 3 (3.90%) Hedge funds
6 2 (2.60%) Embedded Systems
6 2 (2.60%) User Experience
7 1 (1.30%) Mobile App
7 1 (1.30%) Mobile Payment
7 1 (1.30%) Thin Client
7 1 (1.30%) Management Information System
7 1 (1.30%) PKI
7 1 (1.30%) Fat Client
Operating Systems
1 9 (11.69%) Windows
2 6 (7.79%) Windows XP
2 6 (7.79%) Windows Server 2003
2 6 (7.79%) Windows Server 2008
3 3 (3.90%) Windows 7
4 1 (1.30%) UNIX
4 1 (1.30%) Windows Vista
4 1 (1.30%) Windows NT
Processes & Methodologies
1 16 (20.78%) ITIL
2 14 (18.18%) Speech Recognition
3 12 (15.58%) Project Management
4 9 (11.69%) CRM
5 8 (10.39%) Agile Software Development
6 7 (9.09%) PRINCE2
6 7 (9.09%) Service Delivery
7 5 (6.49%) Change Management
7 5 (6.49%) MVC
7 5 (6.49%) OO
7 5 (6.49%) Business Development
7 5 (6.49%) Problem Management
7 5 (6.49%) Capacity Planning
7 5 (6.49%) Network Monitoring
8 4 (5.19%) Product Management
8 4 (5.19%) Customer Engagement
8 4 (5.19%) Workforce Management Optimization
8 4 (5.19%) Programme Management
8 4 (5.19%) Incident Management
8 4 (5.19%) PRINCE
Programming Languages
1 20 (25.97%) JavaScript
2 15 (19.48%) Java
3 10 (12.99%) SQL
4 5 (6.49%) PHP
5 1 (1.30%) C#
5 1 (1.30%) VB
Qualifications
1 11 (14.29%) CCNA
1 11 (14.29%) Cisco Certification
2 8 (10.39%) CCNP
3 7 (9.09%) Degree
4 4 (5.19%) PMP
4 4 (5.19%) PMI Certification
5 3 (3.90%) HND
6 2 (2.60%) Avaya Certification
Quality Assurance & Compliance
1 10 (12.99%) SLA
2 3 (3.90%) QA
System Software
1 7 (9.09%) Active Directory
Systems Management
1 12 (15.58%) Cisco CUCM
2 3 (3.90%) Cisco UCCX
3 1 (1.30%) Unicenter
3 1 (1.30%) HP Quality Center
Vendors
1 37 (48.05%) Avaya
2 18 (23.38%) Cisco
3 14 (18.18%) Mitel
4 10 (12.99%) Verint
5 9 (11.69%) Oracle
6 5 (6.49%) Citrix
6 5 (6.49%) Juniper
6 5 (6.49%) BMC
6 5 (6.49%) Apple
6 5 (6.49%) Kofax
7 4 (5.19%) Microsoft
7 4 (5.19%) HP
8 3 (3.90%) Nortel
8 3 (3.90%) Genesys
8 3 (3.90%) Remedy
8 3 (3.90%) BT
8 3 (3.90%) Siemens
9 2 (2.60%) Ericsson
9 2 (2.60%) KANA
9 2 (2.60%) Google
City, London
McGregor Boyall
Salary: £55000 - £60000 per annum
Posted: Yesterday
London
Networx Recruitment
Salary: £50,000 per annum
Posted: 9 days ago
Central London
Brightred Resourcing
Salary: £35,000 - £50,000 per year
Posted: 9 days ago
City, London
DXI
Salary: From £45,000 to £55,000 per annum
Posted: 14 days ago