The first table below looks at the prevalence of the term IVR in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the London region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Interactive Voice Response (IVR)
Rank 584 582 561
Rank change year-on-year
-2 -21
Permanent jobs citing IVR 25 58 75
As % of all permanent IT jobs located in London 0.057% 0.108% 0.130%
As % of the Miscellaneous category 0.143% 0.272% 0.307%
Number of salaries quoted 15 39 68
Average salary £62,500 £50,000 £42,500
Average salary % change year-on-year
+25.00% +17.64%
90% offered a salary of more than £46,500 £37,400 £33,550
10% offered a salary of more than £90,000 £61,000 £65,000
UK excluding London average salary £45,000 £40,000 £42,500
% change year-on-year
+12.50% -5.88%
All of the Miscellaneous Category
London
Permanent IT job ads with a match in the
Miscellaneous category
17460 21348 24416
As % of all permanent IT jobs located in London 40.03% 39.67% 42.45%
Number of salaries quoted 14397 18321 20282
Average salary £55,000 £52,500 £60,000
Average salary % change year-on-year
+4.76% -12.50%
90% offered a salary of more than £34,250 £32,500 £33,000
10% offered a salary of more than £85,000 £90,000 £80,000
UK excluding London average salary £38,815 £40,000 £37,500
% change year-on-year
-2.96% +6.66%
IVR
England

IVR
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

London IVR Jobs Demand Trend

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

London IVR Salary Trend

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 17 May 2013.

London IVR Salary Histogram

IVR
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Twickenham 0 3 - -
City of London +6 2 - -
Brentford - 2 £72,500 -
Wimbledon - 1 £40,000 -
IVR
England

IVR
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 29 (44.62%) Cisco
2 24 (36.92%) CTI
3 23 (35.38%) Finance
4 18 (27.69%) Avaya
4 18 (27.69%) WFM
5 16 (24.62%) MS Excel
6 15 (23.08%) Workflow
7 14 (21.54%) Degree
8 13 (20.00%) Cisco UCCE
8 13 (20.00%) SaaS
8 13 (20.00%) Cisco CUCM
8 13 (20.00%) IP Telephony
9 12 (18.46%) Telecoms
9 12 (18.46%) SLA
9 12 (18.46%) Video Conferencing
10 11 (16.92%) Polycom
10 11 (16.92%) MS PowerPoint
10 11 (16.92%) MS Visio
10 11 (16.92%) MS Project
10 11 (16.92%) MS Office
10 11 (16.92%) BCP
11 10 (15.38%) SQL
11 10 (15.38%) ITIL
12 9 (13.85%) CRM
13 8 (12.31%) LAN
13 8 (12.31%) WAN
14 7 (10.77%) VoIP
14 7 (10.77%) Genesys
14 7 (10.77%) Marketing
15 6 (9.231%) Billing

IVR
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Development
1 5 (7.692%) VXML
2 4 (6.154%) CSS
2 4 (6.154%) HTML
2 4 (6.154%) .NET
2 4 (6.154%) jQuery
2 4 (6.154%) HTML5
2 4 (6.154%) Web Services
3 3 (4.615%) CSS3
3 3 (4.615%) J2EE
3 3 (4.615%) JSP
3 3 (4.615%) WinForms
4 2 (3.077%) ASP.NET
4 2 (3.077%) ASP.NET MVC 3
4 2 (3.077%) ASP.NET MVC
5 1 (1.538%) Symfony
Application Platforms
1 3 (4.615%) IIS
2 2 (3.077%) Lync
3 1 (1.538%) Apache
3 1 (1.538%) CMS
3 1 (1.538%) Drupal
3 1 (1.538%) EPiServer CMS
Applications
1 16 (24.62%) MS Excel
2 11 (16.92%) MS Visio
2 11 (16.92%) MS PowerPoint
2 11 (16.92%) MS Project
2 11 (16.92%) MS Office
Business Applications
1 4 (6.154%) SAP CRM
2 1 (1.538%) Remedy ITSM
Communications & Networking
1 24 (36.92%) CTI
2 13 (20.00%) IP Telephony
3 8 (12.31%) LAN
3 8 (12.31%) WAN
4 7 (10.77%) VoIP
5 6 (9.231%) TCP/IP
6 5 (7.692%) PBX
6 5 (7.692%) ADSL
6 5 (7.692%) DEFINITY
6 5 (7.692%) OSPF
6 5 (7.692%) BGP
6 5 (7.692%) Cisco IOS
7 4 (6.154%) Firewall
7 4 (6.154%) Broadband
8 3 (4.615%) ISDN
8 3 (4.615%) DNS
8 3 (4.615%) DHCP
8 3 (4.615%) Unified Communications
9 2 (3.077%) BSS
9 2 (3.077%) Internet
Database & Business Intelligence
1 4 (6.154%) SQL Server
1 4 (6.154%) SQL Server 2008
2 1 (1.538%) MySQL
2 1 (1.538%) DB2
2 1 (1.538%) MS Access
2 1 (1.538%) Data Warehouse
2 1 (1.538%) RDBMS
2 1 (1.538%) SQL Server 2000
2 1 (1.538%) SQL Server Reporting Services
2 1 (1.538%) SQL Server 2005
General
1 23 (35.38%) Finance
2 12 (18.46%) Telecoms
3 7 (10.77%) Marketing
4 6 (9.231%) Billing
5 3 (4.615%) Legal
6 1 (1.538%) Advertising
6 1 (1.538%) Retail
Job Titles
1 10 (15.38%) Architect
1 10 (15.38%) Solutions Architect
2 8 (12.31%) Consultant
3 7 (10.77%) Developer
3 7 (10.77%) Voice Specialist
4 5 (7.692%) Avaya Engineer
4 5 (7.692%) Analyst
5 4 (6.154%) Senior Technical Specialist
5 4 (6.154%) Technical Specialist
5 4 (6.154%) Network Manager
5 4 (6.154%) Sales Director
6 3 (4.615%) Installations Engineer
6 3 (4.615%) Sales Manager
6 3 (4.615%) Applications Developer
6 3 (4.615%) Sales Consultant
6 3 (4.615%) Service Desk Analyst
6 3 (4.615%) Service Analyst
6 3 (4.615%) Lead Developer
6 3 (4.615%) .NET Developer
7 2 (3.077%) Management Consultant
Miscellaneous
1 13 (20.00%) SaaS
2 12 (18.46%) Video Conferencing
3 3 (4.615%) Computer Science
3 3 (4.615%) Speech Recognition
4 2 (3.077%) Management Information System
5 1 (1.538%) Data Integration
5 1 (1.538%) iPhone
5 1 (1.538%) IPTV
5 1 (1.538%) Blackberry
5 1 (1.538%) Mainframe
Operating Systems
1 4 (6.154%) Windows XP
1 4 (6.154%) Windows Server 2003
1 4 (6.154%) Windows Vista
1 4 (6.154%) Windows
1 4 (6.154%) Windows Server 2008
2 1 (1.538%) Linux
2 1 (1.538%) Android
Processes & Methodologies
1 18 (27.69%) WFM
2 15 (23.08%) Workflow
3 11 (16.92%) BCP
4 10 (15.38%) ITIL
5 9 (13.85%) CRM
6 6 (9.231%) Project Management
7 5 (7.692%) Service Delivery
7 5 (7.692%) Workforce Management Optimization
7 5 (7.692%) Workflow Management
7 5 (7.692%) Enterprise Architecture
8 4 (6.154%) Business Development
8 4 (6.154%) Migration
8 4 (6.154%) E-Commerce
8 4 (6.154%) B2B
8 4 (6.154%) B2C
9 3 (4.615%) Configuration Management
9 3 (4.615%) Change Management
9 3 (4.615%) Problem Management
9 3 (4.615%) Use Case
9 3 (4.615%) Digital Marketing
Programming Languages
1 10 (15.38%) SQL
2 5 (7.692%) JavaScript
3 4 (6.154%) C#
4 3 (4.615%) Perl
5 1 (1.538%) PHP
5 1 (1.538%) PHP5
Qualifications
1 14 (21.54%) Degree
2 4 (6.154%) MCSE
2 4 (6.154%) Microsoft Certification
3 3 (4.615%) PhD
3 3 (4.615%) CCNP
3 3 (4.615%) Cisco Certification
4 2 (3.077%) CCVP
5 1 (1.538%) MCSA
5 1 (1.538%) CCNA
5 1 (1.538%) CISSP
5 1 (1.538%) CISA
5 1 (1.538%) CISM
5 1 (1.538%) MBA
Quality Assurance & Compliance
1 12 (18.46%) SLA
2 2 (3.077%) QA
3 1 (1.538%) BS25999
3 1 (1.538%) PCI DSS
3 1 (1.538%) BS7799
3 1 (1.538%) ISO/IEC 27001
Systems Management
1 13 (20.00%) Cisco UCCE
1 13 (20.00%) Cisco CUCM
2 1 (1.538%) Netcool
2 1 (1.538%) Cisco UCCX
Vendors
1 29 (44.62%) Cisco
2 18 (27.69%) Avaya
3 11 (16.92%) Polycom
4 7 (10.77%) Genesys
5 6 (9.231%) Microsoft
6 5 (7.692%) Siebel
6 5 (7.692%) Nortel
6 5 (7.692%) Salesforce.com
6 5 (7.692%) Verint
7 4 (6.154%) SAP
8 3 (4.615%) Trend Micro
9 2 (3.077%) Twitter
9 2 (3.077%) Cognizant
9 2 (3.077%) BT
10 1 (1.538%) Teradata
10 1 (1.538%) StreamServe
10 1 (1.538%) EPiServer
10 1 (1.538%) BMC
10 1 (1.538%) Oracle
10 1 (1.538%) Unisys
London
Applicants are required to have in-depth knowledge of: -Microsoft Technologies, Operation Systems and Communication solutions (Windows Server, Exchange, Active Directory)- Information Security Management Methods, Tools and Techniques-...
Salary: £50000 - £55000 per annum + Excellent Benefits
Posted: 18 May 2013
London
The successful candidate will have the following skills, Ability to develop and implement management systems In-depth knowledge of Information Security Management Methods, Tools and Techniques... In-depth...
Mortimer Spinks
Salary: £50000 - £55000 per annum + Excellent Benefits
Posted: 13 May 2013
London
Strong background in leading business development EG Account Management and Account Management - A thorough understanding of call centre operations as well as CTI, , IVR, dialers, call recording, work...
Eutopia Solutions Ltd
Salary: £80000 - £100000 per annum + 50 % Bonus
Posted: 15 May 2013
City, London
This is a blank canvas opportunity allowing the successful QA Lead the chance to build and manage the QA function for this industry leading digital solution provider. As...
Blue Glue
Salary: From £30,000 to £40,000 per annum
Posted: 17 May 2013