The table below looks at the prevalence of the term IVR in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 600 614 590
Rank change year-on-year
+14 -24
Permanent jobs citing IVR 29 45 37
As % of all permanent IT jobs located in London 0.065% 0.091% 0.081%
As % of the Miscellaneous category 0.15% 0.20% 0.18%
Number of salaries quoted 25 38 24
Average salary £75,000 £60,000 £60,000
Average salary % change year-on-year
+25.00% -
90% offered a salary of more than £40,000 £31,050 £44,000
10% offered a salary of more than £80,000 £75,000 £90,000
UK excluding London average salary £52,500 £44,000 £47,500
% change year-on-year
+19.31% -7.36%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the London region.

Miscellaneous Category
London
Permanent IT job ads with a match in the
Miscellaneous category
19702 22858 20597
As % of all permanent IT jobs located in London 44.26% 46.43% 44.92%
Number of salaries quoted 16027 18430 16840
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £33,920 £32,500 £34,000
10% offered a salary of more than £85,000 £85,000 £85,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

IVR Salary Trend in London

IVR
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 24 April 2015.

IVR Salary Histogram in London

IVR
Top 30 Related IT Skills in London

For the 6 months to 24 April 2015, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 36 (55.38%) CTI
2 26 (40.00%) Avaya
3 25 (38.46%) JavaScript
3 25 (38.46%) SQL Server
3 25 (38.46%) Telecoms
4 24 (36.92%) Speech Recognition
4 24 (36.92%) XML
4 24 (36.92%) Java
5 23 (35.38%) MS Excel
5 23 (35.38%) Microsoft
5 23 (35.38%) VXML
6 22 (33.85%) SQL
6 22 (33.85%) Oracle
7 18 (27.69%) Degree
8 16 (24.62%) CRM
9 15 (23.08%) ITIL
9 15 (23.08%) Cisco
10 14 (21.54%) Agile Software Development
10 14 (21.54%) Workforce Management Optimization
11 13 (20.00%) Analytical Skills
11 13 (20.00%) Service Management
11 13 (20.00%) Biometrics
11 13 (20.00%) J2EE
11 13 (20.00%) Windows
11 13 (20.00%) Broadband
11 13 (20.00%) Tomcat
12 11 (16.92%) KANA
12 11 (16.92%) Knowledge Management
12 11 (16.92%) MS PowerPoint
12 11 (16.92%) Requirements Analysis

IVR
Top Related IT Skills in London by Category

For the 6 months to 24 April 2015, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 13 (20.00%) Tomcat
2 1 (1.54%) BizTalk Server
2 1 (1.54%) CMS
Applications
1 23 (35.38%) MS Excel
2 11 (16.92%) MS Visio
2 11 (16.92%) MS PowerPoint
3 1 (1.54%) MS Office
Business Applications
1 2 (3.08%) Remedy ITSM
2 1 (1.54%) Dynamics CRM
Cloud Services
1 1 (1.54%) SaaS
Communications & Networking
1 36 (55.38%) CTI
2 13 (20.00%) Broadband
3 4 (6.15%) LAN
3 4 (6.15%) PBX
3 4 (6.15%) WAN
3 4 (6.15%) MPLS
4 3 (4.62%) VoIP
4 3 (4.62%) DWDM
4 3 (4.62%) ISDN
4 3 (4.62%) Wireless
4 3 (4.62%) PABX
5 2 (3.08%) Firewall
6 1 (1.54%) Cisco Nexus
6 1 (1.54%) BIG-IP
6 1 (1.54%) Cisco IOS
6 1 (1.54%) Network Security
6 1 (1.54%) Cisco ASA
6 1 (1.54%) Unified Communications
6 1 (1.54%) SMS
6 1 (1.54%) TCP/IP
Database & Business Intelligence
1 25 (38.46%) SQL Server
2 11 (16.92%) Oracle Database
3 1 (1.54%) Relational Database
3 1 (1.54%) MS Access
3 1 (1.54%) Data Warehouse
3 1 (1.54%) RDBMS
3 1 (1.54%) SQL Server 2000
3 1 (1.54%) SQL Server Reporting Services
3 1 (1.54%) SQL Server 2005
3 1 (1.54%) SQL Server 2008
3 1 (1.54%) SQL Server 2012
General
1 25 (38.46%) Telecoms
2 10 (15.38%) Law
3 9 (13.85%) Finance
4 2 (3.08%) Banking
4 2 (3.08%) Billing
4 2 (3.08%) Marketing
5 1 (1.54%) Front Office
5 1 (1.54%) Retail
Job Titles
1 13 (20.00%) Developer
2 12 (18.46%) Service Manager
3 11 (16.92%) Solutions Designer
3 11 (16.92%) Designer
4 10 (15.38%) Transition Manager
4 10 (15.38%) Professional Services Engineer
4 10 (15.38%) Service Transition Manager
5 3 (4.62%) Programme Manager
5 3 (4.62%) Technical Manager
5 3 (4.62%) Analyst
5 3 (4.62%) Account Manager
6 2 (3.08%) Solutions Architect
6 2 (3.08%) Architect
6 2 (3.08%) Applications Support
6 2 (3.08%) Services Delivery Manager
6 2 (3.08%) Delivery Manager
6 2 (3.08%) IT Services Delivery Manager
6 2 (3.08%) IT Services Manager
6 2 (3.08%) Enterprise Account Manager
7 1 (1.54%) Solutions Analyst
Libraries, Frameworks & Software Standards
1 24 (36.92%) XML
2 23 (35.38%) VXML
3 13 (20.00%) J2EE
4 11 (16.92%) CSS
4 11 (16.92%) SOAP
4 11 (16.92%) XSLT
4 11 (16.92%) HTML
4 11 (16.92%) JSON
4 11 (16.92%) REST
5 1 (1.54%) .NET
5 1 (1.54%) Web Services
Miscellaneous
1 13 (20.00%) Biometrics
1 13 (20.00%) Analytical Skills
2 2 (3.08%) Enterprise Software
2 2 (3.08%) Thin Client
2 2 (3.08%) Management Information System
2 2 (3.08%) Fat Client
3 1 (1.54%) Video Conferencing
3 1 (1.54%) Social Media
3 1 (1.54%) PDA
3 1 (1.54%) PMI
3 1 (1.54%) Blackberry
Operating Systems
1 13 (20.00%) Windows
2 2 (3.08%) Windows Server 2008
3 1 (1.54%) Windows XP
3 1 (1.54%) Windows Server 2003
3 1 (1.54%) Windows Vista
Processes & Methodologies
1 24 (36.92%) Speech Recognition
2 16 (24.62%) CRM
3 15 (23.08%) ITIL
4 14 (21.54%) Agile Software Development
4 14 (21.54%) Workforce Management Optimization
5 13 (20.00%) Service Management
6 11 (16.92%) UML
6 11 (16.92%) SOA
6 11 (16.92%) WFM
6 11 (16.92%) Knowledge Management
6 11 (16.92%) Requirements Analysis
6 11 (16.92%) Product Management
6 11 (16.92%) User Stories
6 11 (16.92%) Coaching
6 11 (16.92%) Software Delivery
7 10 (15.38%) Customer Insight
7 10 (15.38%) Service Desk Management
7 10 (15.38%) ITIL V3
7 10 (15.38%) Data Analysis
7 10 (15.38%) Matrix Management
Programming Languages
1 25 (38.46%) JavaScript
2 24 (36.92%) Java
3 22 (33.85%) SQL
4 1 (1.54%) C
4 1 (1.54%) C#
Qualifications
1 18 (27.69%) Degree
2 3 (4.62%) CCNA
2 3 (4.62%) Cisco Certification
3 1 (1.54%) A+ Certification
3 1 (1.54%) Avaya Certification
3 1 (1.54%) PMP
3 1 (1.54%) PMI Certification
3 1 (1.54%) Security Cleared
3 1 (1.54%) CCNP
Quality Assurance & Compliance
1 3 (4.62%) SLA
2 2 (3.08%) QA
System Software
1 1 (1.54%) Active Directory
Systems Management
1 4 (6.15%) Cisco CUCM
2 2 (3.08%) Unicenter
3 1 (1.54%) Cisco UCCX
Vendors
1 26 (40.00%) Avaya
2 23 (35.38%) Microsoft
3 22 (33.85%) Oracle
4 15 (23.08%) Cisco
5 11 (16.92%) KANA
6 10 (15.38%) Genesys
7 4 (6.15%) Verint
8 3 (4.62%) Remedy
9 2 (3.08%) Pega
9 2 (3.08%) CA
10 1 (1.54%) CheckPoint
10 1 (1.54%) Juniper
10 1 (1.54%) HP
10 1 (1.54%) BT
10 1 (1.54%) Altiris
London
Logic Engagements Ltd
Salary: £60000 - £75000 per annum + Bonus and good flexible benefits
Posted: 2 days ago
London
Reco Group
Salary: From £55,000 to £65,000 per annum
Posted: 5 days ago