The table below looks at the prevalence of the term IVR in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 583 615 570
Rank change year-on-year
+32 -45
Permanent jobs citing IVR 24 32 37
As % of all permanent IT jobs located in London 0.056% 0.070% 0.083%
As % of the Miscellaneous category 0.13% 0.15% 0.19%
Number of salaries quoted 19 27 20
Average salary £75,000 £60,000 £60,000
Average salary % change year-on-year
+25.00% -
90% offered a salary of more than £40,000 £30,000 £44,250
10% offered a salary of more than £80,000 £75,000 £81,000
UK excluding London average salary £50,000 £44,000 £50,000
% change year-on-year
+13.63% -12.00%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the London region.

Miscellaneous Category
London
Permanent IT job ads with a match in the
Miscellaneous category
18594 20989 19621
As % of all permanent IT jobs located in London 43.46% 46.20% 44.22%
Number of salaries quoted 15133 16813 16017
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £33,500 £32,500 £33,500
10% offered a salary of more than £82,500 £85,000 £85,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

IVR Salary Trend in London

IVR
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 27 March 2015.

IVR Salary Histogram in London

IVR
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 31 (47.69%) CTI
2 28 (43.08%) Telecoms
3 27 (41.54%) Avaya
4 25 (38.46%) JavaScript
4 25 (38.46%) SQL Server
5 24 (36.92%) XML
5 24 (36.92%) Java
5 24 (36.92%) Speech Recognition
6 23 (35.38%) VXML
7 21 (32.31%) MS Excel
8 17 (26.15%) Tomcat
8 17 (26.15%) Broadband
8 17 (26.15%) J2EE
8 17 (26.15%) Biometrics
9 16 (24.62%) ITIL
10 15 (23.08%) Microsoft
11 14 (21.54%) Oracle
11 14 (21.54%) SQL
12 13 (20.00%) Service Management
12 13 (20.00%) Degree
12 13 (20.00%) Analytical Skills
13 12 (18.46%) Cisco
13 12 (18.46%) CRM
14 11 (16.92%) Finance
15 10 (15.38%) Law
15 10 (15.38%) Service Desk Management
15 10 (15.38%) ITIL V3
15 10 (15.38%) Data Analysis
15 10 (15.38%) Matrix Management
16 9 (13.85%) Workforce Management Optimization

IVR
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 17 (26.15%) Tomcat
2 1 (1.54%) BizTalk Server
2 1 (1.54%) CMS
2 1 (1.54%) Lync
Applications
1 21 (32.31%) MS Excel
2 7 (10.77%) MS Visio
2 7 (10.77%) MS PowerPoint
3 3 (4.62%) MS Office
Business Applications
1 2 (3.08%) Remedy ITSM
2 1 (1.54%) Dynamics CRM
Cloud Services
1 2 (3.08%) SaaS
1 2 (3.08%) Office 365
Communications & Networking
1 31 (47.69%) CTI
2 17 (26.15%) Broadband
3 7 (10.77%) LAN
3 7 (10.77%) WAN
4 6 (9.23%) VoIP
5 5 (7.69%) PBX
6 4 (6.15%) MPLS
6 4 (6.15%) ISDN
6 4 (6.15%) PABX
7 3 (4.62%) DWDM
7 3 (4.62%) Wireless
8 2 (3.08%) Firewall
8 2 (3.08%) Packet Switching
8 2 (3.08%) OSPF
8 2 (3.08%) BGP
8 2 (3.08%) SMS
9 1 (1.54%) Internet
9 1 (1.54%) EIGRP
9 1 (1.54%) NetScreen
9 1 (1.54%) QSIG
Database & Business Intelligence
1 25 (38.46%) SQL Server
2 7 (10.77%) Oracle Database
3 2 (3.08%) Crystal Reports
4 1 (1.54%) MS Access
4 1 (1.54%) Data Warehouse
4 1 (1.54%) RDBMS
4 1 (1.54%) SQL Server 2000
4 1 (1.54%) SQL Server Reporting Services
4 1 (1.54%) SQL Server 2005
4 1 (1.54%) SQL Server 2008
4 1 (1.54%) SQL Server 2012
4 1 (1.54%) Relational Database
General
1 28 (43.08%) Telecoms
2 11 (16.92%) Finance
3 10 (15.38%) Law
4 3 (4.62%) Banking
5 2 (3.08%) Retail
5 2 (3.08%) Billing
5 2 (3.08%) Front Office
5 2 (3.08%) Marketing
6 1 (1.54%) International Banking
Job Titles
1 17 (26.15%) Developer
2 12 (18.46%) Service Manager
3 10 (15.38%) Transition Manager
3 10 (15.38%) Service Transition Manager
4 7 (10.77%) Designer
4 7 (10.77%) Solutions Designer
5 6 (9.23%) Professional Services Engineer
6 5 (7.69%) Analyst
7 4 (6.15%) Technical Manager
8 2 (3.08%) Delivery Manager
8 2 (3.08%) Senior Support Analyst
8 2 (3.08%) IT Services Delivery Manager
8 2 (3.08%) Relationships Manager
8 2 (3.08%) IT Services Manager
8 2 (3.08%) Architect
8 2 (3.08%) Account Manager
8 2 (3.08%) Solutions Architect
8 2 (3.08%) Support Analyst
8 2 (3.08%) Applications Support
8 2 (3.08%) Senior Analyst
Libraries, Frameworks & Software Standards
1 24 (36.92%) XML
2 23 (35.38%) VXML
3 17 (26.15%) J2EE
4 7 (10.77%) CSS
4 7 (10.77%) SOAP
4 7 (10.77%) XSLT
4 7 (10.77%) HTML
4 7 (10.77%) JSON
4 7 (10.77%) REST
5 1 (1.54%) .NET
5 1 (1.54%) Web Services
Miscellaneous
1 17 (26.15%) Biometrics
2 13 (20.00%) Analytical Skills
3 2 (3.08%) Social Media
3 2 (3.08%) Embedded Systems
3 2 (3.08%) Enterprise Software
3 2 (3.08%) PMI
3 2 (3.08%) Thin Client
3 2 (3.08%) Management Information System
3 2 (3.08%) Fat Client
4 1 (1.54%) Video Conferencing
4 1 (1.54%) Clustering
4 1 (1.54%) PDA
4 1 (1.54%) Blackberry
4 1 (1.54%) Hedge funds
Operating Systems
1 9 (13.85%) Windows
2 2 (3.08%) Windows Server 2008
3 1 (1.54%) Windows XP
3 1 (1.54%) Windows Server 2003
3 1 (1.54%) Windows Vista
Processes & Methodologies
1 24 (36.92%) Speech Recognition
2 16 (24.62%) ITIL
3 13 (20.00%) Service Management
4 12 (18.46%) CRM
5 10 (15.38%) Data Analysis
5 10 (15.38%) Matrix Management
5 10 (15.38%) ITIL V3
5 10 (15.38%) Service Desk Management
6 9 (13.85%) Workforce Management Optimization
6 9 (13.85%) Agile Software Development
7 7 (10.77%) Project Management
7 7 (10.77%) Knowledge Management
7 7 (10.77%) Requirements Analysis
7 7 (10.77%) Product Management
7 7 (10.77%) SOA
7 7 (10.77%) UML
7 7 (10.77%) User Stories
7 7 (10.77%) Coaching
8 6 (9.23%) Time Management
8 6 (9.23%) Customer Insight
Programming Languages
1 25 (38.46%) JavaScript
2 24 (36.92%) Java
3 14 (21.54%) SQL
4 1 (1.54%) C
4 1 (1.54%) C#
Qualifications
1 13 (20.00%) Degree
2 4 (6.15%) CCNA
2 4 (6.15%) Cisco Certification
3 2 (3.08%) PMP
3 2 (3.08%) PMI Certification
3 2 (3.08%) CCNP
4 1 (1.54%) Security Cleared
4 1 (1.54%) A+ Certification
4 1 (1.54%) Avaya Certification
Quality Assurance & Compliance
1 3 (4.62%) SLA
2 2 (3.08%) QA
System Software
1 3 (4.62%) Active Directory
Systems Management
1 5 (7.69%) Cisco CUCM
2 2 (3.08%) Unicenter
3 1 (1.54%) Cisco UCCX
Vendors
1 27 (41.54%) Avaya
2 15 (23.08%) Microsoft
3 14 (21.54%) Oracle
4 12 (18.46%) Cisco
5 7 (10.77%) KANA
6 6 (9.23%) Genesys
7 5 (7.69%) Verint
8 3 (4.62%) Mitel
8 3 (4.62%) Remedy
9 2 (3.08%) BT
9 2 (3.08%) Google
9 2 (3.08%) Pega
9 2 (3.08%) CA
10 1 (1.54%) CheckPoint
10 1 (1.54%) Juniper
10 1 (1.54%) HP
10 1 (1.54%) Altiris