The table below looks at the prevalence of the term IVR in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 580 611 595
Rank change year-on-year
+31 -16
Permanent jobs citing IVR 33 47 26
As % of all permanent IT jobs located in London 0.076% 0.097% 0.059%
As % of the Miscellaneous category 0.17% 0.21% 0.13%
Number of salaries quoted 28 40 16
Average salary £75,000 £50,000 £66,250
Average salary % change year-on-year
+50.00% -24.52%
90% offered a salary of more than £72,750 £33,350 £47,500
10% offered a salary of more than £89,500 £65,500 £90,000
UK excluding London average salary £55,000 £44,000 £44,500
% change year-on-year
+25.00% -1.12%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the London region.

Miscellaneous Category
London
Permanent IT job ads with a match in the
Miscellaneous category
19252 22562 19845
As % of all permanent IT jobs located in London 44.32% 46.37% 45.10%
Number of salaries quoted 15655 18464 16245
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £33,000 £33,000 £34,000
10% offered a salary of more than £85,000 £85,000 £82,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the London region.

IVR Salary Trend in London

IVR
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IVR across the London region over the 3 months to 22 May 2015.

IVR Salary Histogram in London

IVR
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 2 £62,500 +13.63% 1
IVR
England

IVR
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 39 (57.35%) CTI
2 28 (41.18%) Microsoft
3 27 (39.71%) Oracle
4 26 (38.24%) SQL
5 25 (36.76%) MS Excel
6 24 (35.29%) Avaya
7 22 (32.35%) VXML
7 22 (32.35%) SQL Server
7 22 (32.35%) Java
7 22 (32.35%) JavaScript
7 22 (32.35%) XML
7 22 (32.35%) Speech Recognition
8 21 (30.88%) Degree
8 21 (30.88%) CRM
9 20 (29.41%) Telecoms
10 18 (26.47%) Workforce Management Optimization
11 17 (25.00%) WFM
12 16 (23.53%) Agile Software Development
12 16 (23.53%) Windows
12 16 (23.53%) Cisco
13 14 (20.59%) ITIL
13 14 (20.59%) Service Management
14 13 (19.12%) Law
14 13 (19.12%) KANA
14 13 (19.12%) Requirements Analysis
14 13 (19.12%) JSON
14 13 (19.12%) Knowledge Management
14 13 (19.12%) MS PowerPoint
14 13 (19.12%) Time Management
14 13 (19.12%) XSLT

IVR
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.24%) Tomcat
Applications
1 25 (36.76%) MS Excel
2 13 (19.12%) MS PowerPoint
2 13 (19.12%) MS Visio
3 1 (1.47%) MS Office
Business Applications
1 2 (2.94%) Remedy ITSM
Cloud Services
1 1 (1.47%) SaaS
Communications & Networking
1 39 (57.35%) CTI
2 9 (13.24%) Broadband
3 4 (5.88%) PBX
4 3 (4.41%) VoIP
4 3 (4.41%) WAN
4 3 (4.41%) LAN
5 1 (1.47%) Cisco IOS
5 1 (1.47%) Network Security
5 1 (1.47%) PABX
5 1 (1.47%) BIG-IP
5 1 (1.47%) Wireless
5 1 (1.47%) EIGRP
5 1 (1.47%) Firewall
5 1 (1.47%) ISDN
5 1 (1.47%) VPN
5 1 (1.47%) DNS
5 1 (1.47%) SSL
5 1 (1.47%) SMS
5 1 (1.47%) Internet
5 1 (1.47%) DWDM
Database & Business Intelligence
1 22 (32.35%) SQL Server
2 13 (19.12%) Oracle Database
General
1 20 (29.41%) Telecoms
2 13 (19.12%) Law
3 10 (14.71%) Finance
4 4 (5.88%) Retail
5 2 (2.94%) Marketing
6 1 (1.47%) Banking
6 1 (1.47%) Front Office
Job Titles
1 13 (19.12%) Solutions Designer
1 13 (19.12%) Designer
1 13 (19.12%) Professional Services Engineer
2 12 (17.65%) Service Manager
3 10 (14.71%) Service Transition Manager
3 10 (14.71%) Transition Manager
4 9 (13.24%) Developer
5 5 (7.35%) Account Manager
6 4 (5.88%) Enterprise Account Manager
7 3 (4.41%) Architect
7 3 (4.41%) Solutions Architect
8 2 (2.94%) Analyst
8 2 (2.94%) Project Manager
8 2 (2.94%) Programme Manager
8 2 (2.94%) Delivery Manager
8 2 (2.94%) Services Delivery Manager
8 2 (2.94%) IT Services Delivery Manager
8 2 (2.94%) IT Services Manager
8 2 (2.94%) Voice Engineer
9 1 (1.47%) OSS Architect
Libraries, Frameworks & Software Standards
1 22 (32.35%) VXML
1 22 (32.35%) XML
2 13 (19.12%) JSON
2 13 (19.12%) XSLT
2 13 (19.12%) CSS
2 13 (19.12%) SOAP
2 13 (19.12%) HTML
2 13 (19.12%) REST
3 9 (13.24%) J2EE
Miscellaneous
1 11 (16.18%) Analytical Skills
2 9 (13.24%) Biometrics
3 2 (2.94%) Thin Client
3 2 (2.94%) Management Information System
3 2 (2.94%) Enterprise Software
3 2 (2.94%) Fat Client
4 1 (1.47%) Social Media
4 1 (1.47%) Video Conferencing
4 1 (1.47%) PDA
4 1 (1.47%) Computer Science
4 1 (1.47%) Blackberry
4 1 (1.47%) PMI
Operating Systems
1 16 (23.53%) Windows
2 1 (1.47%) Windows Server 2008
2 1 (1.47%) Linux
Processes & Methodologies
1 22 (32.35%) Speech Recognition
2 21 (30.88%) CRM
3 18 (26.47%) Workforce Management Optimization
4 17 (25.00%) WFM
5 16 (23.53%) Agile Software Development
6 14 (20.59%) ITIL
6 14 (20.59%) Service Management
7 13 (19.12%) Requirements Analysis
7 13 (19.12%) Knowledge Management
7 13 (19.12%) Time Management
7 13 (19.12%) SOA
7 13 (19.12%) UML
7 13 (19.12%) Product Management
7 13 (19.12%) Customer Insight
7 13 (19.12%) User Stories
7 13 (19.12%) Coaching
7 13 (19.12%) Software Delivery
8 10 (14.71%) Service Desk Management
8 10 (14.71%) ITIL V3
8 10 (14.71%) Matrix Management
Programming Languages
1 26 (38.24%) SQL
2 22 (32.35%) Java
2 22 (32.35%) JavaScript
3 1 (1.47%) C
Qualifications
1 21 (30.88%) Degree
2 1 (1.47%) Security Cleared
2 1 (1.47%) PMP
2 1 (1.47%) PMI Certification
2 1 (1.47%) CCNA
2 1 (1.47%) Cisco Certification
2 1 (1.47%) PRINCE2 Certification
2 1 (1.47%) A+ Certification
Quality Assurance & Compliance
1 2 (2.94%) SLA
System Software
1 1 (1.47%) VMware Infrastructure
1 1 (1.47%) Active Directory
Systems Management
1 2 (2.94%) Unicenter
1 2 (2.94%) Cisco CUCM
2 1 (1.47%) Cisco UCCX
Vendors
1 28 (41.18%) Microsoft
2 27 (39.71%) Oracle
3 24 (35.29%) Avaya
4 16 (23.53%) Cisco
5 13 (19.12%) KANA
5 13 (19.12%) Genesys
6 4 (5.88%) Remedy
7 3 (4.41%) Pega
8 2 (2.94%) CA
8 2 (2.94%) Verint
9 1 (1.47%) Altiris
9 1 (1.47%) VMware
9 1 (1.47%) CheckPoint
9 1 (1.47%) IBM
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