The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 629 623 668
Rank change year-on-year
-6 +45
Permanent jobs requiring a Senior Technical Support 27 40 25
As % of all permanent IT jobs located in London 0.064% 0.089% 0.051%
As % of the Job Titles category 0.067% 0.093% 0.053%
Number of salaries quoted 26 21 25
Average salary £65,000 £33,000 £47,500
Average salary % change year-on-year
+96.96% -30.52%
90% offered a salary of more than £52,500 £32,500 £29,500
10% offered a salary of more than £90,000 £50,000 £70,000
UK excluding London average salary £35,000 £42,500 £40,000
% change year-on-year
-17.64% +6.25%
Senior Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40513 42828 47012
As % of all permanent IT jobs located in London 95.86% 95.79% 95.93%
Number of salaries quoted 35099 36048 38825
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Senior Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in London

Senior Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the London region.

Senior Technical Support Salary Trend in London

Senior Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the London region over the 3 months to 29 April 2016.

Senior Technical Support Salary Histogram in London

Senior Technical Support
Top 30 Related IT Skills in London

For the 6 months to 29 April 2016, IT jobs across the London region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 21 (50.00%) Degree
1 21 (50.00%) VMware
2 20 (47.62%) Windows
2 20 (47.62%) VMware Infrastructure
3 14 (33.33%) QA
3 14 (33.33%) Finance
4 13 (30.95%) SAN
4 13 (30.95%) Enterprise Storage
5 12 (28.57%) VMware ESXi
5 12 (28.57%) FIX Protocol
5 12 (28.57%) Derivative
5 12 (28.57%) Equities
5 12 (28.57%) Linux
5 12 (28.57%) SQL
6 10 (23.81%) Microsoft
7 9 (21.43%) Case Management
7 9 (21.43%) Windows Server
8 8 (19.05%) Office 365
8 8 (19.05%) iSCSI
8 8 (19.05%) Windows Server 2008
8 8 (19.05%) Hyper-V
8 8 (19.05%) Salesforce.com
8 8 (19.05%) Business Intelligence
8 8 (19.05%) Firewall
8 8 (19.05%) Active Directory
8 8 (19.05%) NFS
9 7 (16.67%) MS Exchange
9 7 (16.67%) LAN
9 7 (16.67%) WAN
9 7 (16.67%) HP

Senior Technical Support
Top Related IT Skills in London by Category

For the 6 months to 29 April 2016, IT jobs across the London region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (16.67%) MS Exchange
2 1 (2.38%) IIS
Applications
1 7 (16.67%) MS Office
Cloud Services
1 8 (19.05%) Office 365
2 7 (16.67%) IaaS
3 3 (7.14%) SaaS
Communications & Networking
1 13 (30.95%) SAN
2 8 (19.05%) Firewall
2 8 (19.05%) iSCSI
3 7 (16.67%) LAN
3 7 (16.67%) WAN
4 6 (14.29%) NAS
5 2 (4.76%) SWIFTNet
6 1 (2.38%) DHCP
6 1 (2.38%) DNS
6 1 (2.38%) POP3
6 1 (2.38%) SMTP
6 1 (2.38%) TCP/IP
Database & Business Intelligence
1 2 (4.76%) IBM InfoSphere
2 1 (2.38%) Big Data
2 1 (2.38%) DB2
2 1 (2.38%) MySQL
2 1 (2.38%) Relational Database
2 1 (2.38%) SQL Server
2 1 (2.38%) SQL Server 2008
2 1 (2.38%) SQL Server 2012
2 1 (2.38%) SQL Server Reporting Services
Development Applications
1 1 (2.38%) Team Foundation Server
General
1 14 (33.33%) Finance
2 2 (4.76%) Financial Institution
3 1 (2.38%) French Language
3 1 (2.38%) German Language
3 1 (2.38%) Legal
3 1 (2.38%) Marketing
Libraries, Frameworks & Software Standards
1 12 (28.57%) FIX Protocol
2 2 (4.76%) Ajax
2 2 (4.76%) Middleware
3 1 (2.38%) .NET
3 1 (2.38%) ASP.NET
3 1 (2.38%) CSS
3 1 (2.38%) HTML
3 1 (2.38%) NHibernate
3 1 (2.38%) WCF
3 1 (2.38%) XHTML
3 1 (2.38%) XML
Miscellaneous
1 13 (30.95%) Enterprise Storage
2 12 (28.57%) Derivative
2 12 (28.57%) Equities
3 7 (16.67%) Data Centre
4 2 (4.76%) SWIFT
5 1 (2.38%) Computer Science
5 1 (2.38%) Enterprise Software
Operating Systems
1 20 (47.62%) Windows
2 12 (28.57%) Linux
3 9 (21.43%) Windows Server
4 8 (19.05%) Windows Server 2008
5 2 (4.76%) Unix
6 1 (2.38%) Windows 10
6 1 (2.38%) Windows 7
Processes & Methodologies
1 9 (21.43%) Case Management
2 8 (19.05%) Business Intelligence
3 4 (9.52%) ITIL
4 2 (4.76%) Cash Management
4 2 (4.76%) DevOps
5 1 (2.38%) Analytics
5 1 (2.38%) Converged Infrastructure
5 1 (2.38%) ITSM
5 1 (2.38%) Mentoring
5 1 (2.38%) Server Virtualisation
5 1 (2.38%) Service Management
5 1 (2.38%) Software Engineering
5 1 (2.38%) Web Analytics
Programming Languages
1 12 (28.57%) SQL
2 5 (11.90%) PowerShell
3 3 (7.14%) JavaScript
4 2 (4.76%) Perl
5 1 (2.38%) Bash Shell
5 1 (2.38%) C#
5 1 (2.38%) Python
Qualifications
1 21 (50.00%) Degree
2 5 (11.90%) CCA
2 5 (11.90%) Citrix Certification
2 5 (11.90%) VCAP
2 5 (11.90%) VMware Certified Professional (VCP)
3 2 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 14 (33.33%) QA
System Software
1 20 (47.62%) VMware Infrastructure
2 12 (28.57%) VMware ESXi
3 8 (19.05%) Active Directory
3 8 (19.05%) Hyper-V
3 8 (19.05%) NFS
4 7 (16.67%) Terminal Services
5 5 (11.90%) vSphere
5 5 (11.90%) XenServer
6 3 (7.14%) XenDesktop
Vendors
1 21 (50.00%) VMware
2 10 (23.81%) Microsoft
3 8 (19.05%) Salesforce.com
4 7 (16.67%) Cisco
4 7 (16.67%) Dell
4 7 (16.67%) HP
5 5 (11.90%) Citrix
6 1 (2.38%) Mitel
6 1 (2.38%) Oracle
6 1 (2.38%) Telerik