The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 616 615 603
Rank change year-on-year
-1 -12
Permanent jobs requiring a Senior Technical Support 10 15 18
As % of all permanent IT jobs located in London 0.022% 0.032% 0.041%
As % of the Job Titles category 0.024% 0.035% 0.044%
Number of salaries quoted 8 14 13
Average salary £37,500 £34,500 £42,500
Average salary % change year-on-year
+8.69% -18.82%
90% offered a salary of more than £35,000 £34,000 £36,000
10% offered a salary of more than £40,000 £45,000 £68,900
UK excluding London average salary £42,500 £32,250 £34,750
% change year-on-year
+31.78% -7.19%
Senior Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41596 43445 41197
As % of all permanent IT jobs located in London 93.19% 93.52% 93.50%
Number of salaries quoted 35513 36298 34581
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Senior Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in London

Senior Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the London region.

Senior Technical Support Salary Trend in London

Senior Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the London region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 5 £40,000 +17.64%
Senior Technical Support
England

Senior Technical Support
Top 30 Related IT Skills in London

For the 6 months to 31 August 2015, IT jobs across the London region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 27 (72.97%) Windows
2 20 (54.05%) Active Directory
3 19 (51.35%) Firewall
4 18 (48.65%) Linux
4 18 (48.65%) Cisco
5 17 (45.95%) Hyper-V
6 15 (40.54%) LAN
6 15 (40.54%) WAN
6 15 (40.54%) ITIL
7 14 (37.84%) CCNA
7 14 (37.84%) Cisco Certification
8 13 (35.14%) MS Office
8 13 (35.14%) MS Exchange
8 13 (35.14%) CRM
8 13 (35.14%) Windows Server 2008
8 13 (35.14%) VLAN
9 12 (32.43%) Network Security
9 12 (32.43%) Citrix
10 10 (27.03%) CCNP
10 10 (27.03%) Security Management
10 10 (27.03%) Ethernet
10 10 (27.03%) Oracle
10 10 (27.03%) Oracle Database
11 9 (24.32%) Mimecast
11 9 (24.32%) Windows 8
11 9 (24.32%) XenServer
11 9 (24.32%) Windows 7
11 9 (24.32%) MS Excel
11 9 (24.32%) Microsoft
11 9 (24.32%) Blackberry

Senior Technical Support
Top Related IT Skills in London by Category

For the 6 months to 31 August 2015, IT jobs across the London region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (35.14%) MS Exchange
2 9 (24.32%) Blackberry Enterprise Server
3 4 (10.81%) Lync
3 4 (10.81%) SharePoint
4 3 (8.11%) WebLogic
Applications
1 13 (35.14%) MS Office
2 9 (24.32%) MS Excel
Cloud Services
1 9 (24.32%) Mimecast
2 4 (10.81%) IaaS
2 4 (10.81%) Office 365
Communications & Networking
1 19 (51.35%) Firewall
2 15 (40.54%) LAN
2 15 (40.54%) WAN
3 13 (35.14%) VLAN
4 12 (32.43%) Network Security
5 10 (27.03%) Ethernet
6 7 (18.92%) DNS
7 5 (13.51%) VPN
8 4 (10.81%) SAN
9 2 (5.41%) Wireshark
9 2 (5.41%) tcpdump
9 2 (5.41%) Internet
10 1 (2.70%) ADSL
10 1 (2.70%) DHCP
10 1 (2.70%) TCP/IP
10 1 (2.70%) SWIFTNet
Database & Business Intelligence
1 10 (27.03%) Oracle Database
2 4 (10.81%) SQL Server
3 3 (8.11%) Crystal Reports
4 1 (2.70%) Apache Hive
4 1 (2.70%) Hadoop
4 1 (2.70%) Big Data
Development Applications
1 3 (8.11%) Oracle Forms
2 1 (2.70%) Firebug
2 1 (2.70%) JIRA
General
1 4 (10.81%) Electronics
1 4 (10.81%) Finance
2 3 (8.11%) Back Office
3 1 (2.70%) Front Office
Libraries, Frameworks & Software Standards
1 3 (8.11%) Middleware
1 3 (8.11%) XML
2 1 (2.70%) COM
2 1 (2.70%) CSS
2 1 (2.70%) HTML
2 1 (2.70%) Regular Expression
2 1 (2.70%) jQuery
Miscellaneous
1 9 (24.32%) Blackberry
2 8 (21.62%) Data Centre
3 6 (16.22%) Management Information System
4 4 (10.81%) Mathematics
5 3 (8.11%) N-Tier
5 3 (8.11%) Computer Science
6 1 (2.70%) SWIFT
6 1 (2.70%) Visualisation
6 1 (2.70%) Fixed Income
Operating Systems
1 27 (72.97%) Windows
2 18 (48.65%) Linux
3 13 (35.14%) Windows Server 2008
4 9 (24.32%) Windows 8
4 9 (24.32%) Windows 7
5 3 (8.11%) UNIX
6 1 (2.70%) Mac OS X
6 1 (2.70%) Mac OS X Server
Processes & Methodologies
1 15 (40.54%) ITIL
2 13 (35.14%) CRM
3 10 (27.03%) Security Management
4 5 (13.51%) Problem Management
5 4 (10.81%) Computer Security
5 4 (10.81%) Root Cause Analysis
6 3 (8.11%) Disaster Recovery
6 3 (8.11%) OO
6 3 (8.11%) SDLC
6 3 (8.11%) Workflow
6 3 (8.11%) Business Development
7 2 (5.41%) Analytics
8 1 (2.70%) Change Management
8 1 (2.70%) Business Intelligence
8 1 (2.70%) Open Source
8 1 (2.70%) Cash Management
8 1 (2.70%) Big Data Analytics
8 1 (2.70%) Data Analytics
8 1 (2.70%) Electronic Trading
8 1 (2.70%) Web Development
Programming Languages
1 4 (10.81%) SQL
2 1 (2.70%) JavaScript
2 1 (2.70%) Bash Shell
Qualifications
1 14 (37.84%) CCNA
1 14 (37.84%) Cisco Certification
2 10 (27.03%) CCNP
3 4 (10.81%) MCTS
3 4 (10.81%) MCITP
3 4 (10.81%) MCP
3 4 (10.81%) HNC
3 4 (10.81%) Microsoft Certification
4 3 (8.11%) Degree
5 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 4 (10.81%) ISO/IEC 27001
1 4 (10.81%) SLA
System Software
1 20 (54.05%) Active Directory
2 17 (45.95%) Hyper-V
3 9 (24.32%) XenServer
4 8 (21.62%) VMware Infrastructure
5 4 (10.81%) VMware ESXi
5 4 (10.81%) Terminal Services
6 1 (2.70%) Kerio MailServer
6 1 (2.70%) HDFS
Vendors
1 18 (48.65%) Cisco
2 12 (32.43%) Citrix
3 10 (27.03%) Oracle
4 9 (24.32%) Microsoft
5 8 (21.62%) VMware
6 5 (13.51%) Apple
7 4 (10.81%) WatchGuard
7 4 (10.81%) HP
7 4 (10.81%) Dell
8 3 (8.11%) SunGard
9 1 (2.70%) Kerio
9 1 (2.70%) AVG