The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 564 598 585
Rank change year-on-year
+34 -13
Permanent jobs requiring a Service Desk Engineer 67 54 27
As % of all permanent IT jobs located in London 0.15% 0.11% 0.061%
As % of the Job Titles category 0.16% 0.12% 0.065%
Number of salaries quoted 64 54 26
Average salary £28,500 £26,500 £28,500
Average salary % change year-on-year
+7.54% -7.01%
90% offered a salary of more than £22,150 £21,150 £22,750
10% offered a salary of more than £33,000 £31,400 £33,000
UK excluding London average salary £21,750 £23,000 £22,250
% change year-on-year
-5.43% +3.37%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41213 44984 41450
As % of all permanent IT jobs located in London 93.26% 93.44% 93.50%
Number of salaries quoted 34953 37794 34623
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 3 August 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 8 £29,000 +31.81%
Barnet - 7 £33,000 -
Feltham - 2 £30,000 -
Beckenham - 1 £22,500 -
Croydon - 1 £22,000 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 August 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 126 (85.14%) Windows
2 101 (68.24%) Active Directory
3 94 (63.51%) Microsoft
4 80 (54.05%) Windows 7
5 68 (45.95%) MS Excel
6 53 (35.81%) MS Exchange
7 52 (35.14%) ITIL
8 51 (34.46%) MS Office
9 47 (31.76%) Citrix
10 46 (31.08%) Windows Server 2008
11 34 (22.97%) Exchange Server 2010
12 31 (20.95%) Finance
12 31 (20.95%) VMware
13 29 (19.59%) SLA
14 28 (18.92%) Cisco
14 28 (18.92%) Windows Server 2012
15 27 (18.24%) Windows XP
16 26 (17.57%) Microsoft Certification
17 25 (16.89%) MCSE
18 23 (15.54%) Windows 8
19 22 (14.86%) Exchange Server 2013
19 22 (14.86%) Hyper-V
19 22 (14.86%) Windows Server 2003
20 21 (14.19%) Blackberry
21 20 (13.51%) TCP/IP
21 20 (13.51%) VMware Infrastructure
22 19 (12.84%) Banking
23 18 (12.16%) MCP
23 18 (12.16%) SQL
23 18 (12.16%) MCITP

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 August 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (35.81%) MS Exchange
2 34 (22.97%) Exchange Server 2010
3 22 (14.86%) Exchange Server 2013
4 16 (10.81%) Blackberry Enterprise Server
4 16 (10.81%) Exchange Server 2007
5 7 (4.73%) IBM Notes
6 6 (4.05%) Lync
7 3 (2.03%) IIS
8 2 (1.35%) Apache
8 2 (1.35%) Tomcat
8 2 (1.35%) SharePoint
9 1 (0.68%) Exchange Server 2003
Applications
1 68 (45.95%) MS Excel
2 51 (34.46%) MS Office
3 8 (5.41%) MS PowerPoint
Cloud Services
1 16 (10.81%) Office 365
2 9 (6.08%) Microsoft Azure
3 2 (1.35%) Google Apps
3 2 (1.35%) Google Drive
Communications & Networking
1 20 (13.51%) TCP/IP
2 14 (9.46%) Firewall
3 12 (8.11%) VPN
3 12 (8.11%) LAN
4 11 (7.43%) VoIP
4 11 (7.43%) DNS
4 11 (7.43%) SAN
5 9 (6.08%) DHCP
6 6 (4.05%) PBX
6 6 (4.05%) ISDN
6 6 (4.05%) IP Telephony
6 6 (4.05%) Unified Communications
7 5 (3.38%) VLAN
7 5 (3.38%) Cisco ASA
7 5 (3.38%) Wireless
7 5 (3.38%) FTP
7 5 (3.38%) WAN
7 5 (3.38%) Internet
8 3 (2.03%) Network Security
9 2 (1.35%) Ethernet
Database & Business Intelligence
1 5 (3.38%) SQL Server
2 4 (2.70%) Informix
2 4 (2.70%) PostgreSQL
2 4 (2.70%) MySQL
3 1 (0.68%) SQL Server 2005
3 1 (0.68%) SQL Server 2008
Development Applications
1 3 (2.03%) Visual Studio
2 1 (0.68%) JIRA
General
1 31 (20.95%) Finance
2 19 (12.84%) Banking
3 8 (5.41%) Legal
4 6 (4.05%) Games
4 6 (4.05%) Law
5 5 (3.38%) Telecoms
6 3 (2.03%) Publishing
7 2 (1.35%) Financial Institution
8 1 (0.68%) Advertising
8 1 (0.68%) Marketing
8 1 (0.68%) French Language
8 1 (0.68%) German Language
8 1 (0.68%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (1.35%) XML
2 1 (0.68%) Application Packaging
Miscellaneous
1 21 (14.19%) Blackberry
2 16 (10.81%) iPad
3 12 (8.11%) Analytical Skills
4 10 (6.76%) iPhone
5 8 (5.41%) Hedge funds
6 7 (4.73%) Fat Client
6 7 (4.73%) Thin Client
7 6 (4.05%) Enterprise Software
7 6 (4.05%) User Experience
8 5 (3.38%) Video Conferencing
9 4 (2.70%) Social Network
9 4 (2.70%) PDA
10 2 (1.35%) CMDB
11 1 (0.68%) Statistics
11 1 (0.68%) Management Information System
11 1 (0.68%) Handset
11 1 (0.68%) Replication
11 1 (0.68%) New Media
11 1 (0.68%) Private Cloud
11 1 (0.68%) Data Centre
Operating Systems
1 126 (85.14%) Windows
2 80 (54.05%) Windows 7
3 46 (31.08%) Windows Server 2008
4 28 (18.92%) Windows Server 2012
5 27 (18.24%) Windows XP
6 23 (15.54%) Windows 8
7 22 (14.86%) Windows Server 2003
8 11 (7.43%) Linux
9 9 (6.08%) Android
10 6 (4.05%) Mac OS X
10 6 (4.05%) Solaris
10 6 (4.05%) Apple iOS
11 3 (2.03%) Red Hat Enterprise Linux
11 3 (2.03%) Windows Vista
12 2 (1.35%) Mac OS
Processes & Methodologies
1 52 (35.14%) ITIL
2 14 (9.46%) Service Management
3 9 (6.08%) Service Delivery
4 7 (4.73%) CRM
4 7 (4.73%) ITSM
4 7 (4.73%) Migration
5 6 (4.05%) ITIL V3
5 6 (4.05%) Configuration Management
6 5 (3.38%) Mentoring
7 4 (2.70%) Data Privacy
7 4 (2.70%) Time Management
7 4 (2.70%) Asset Management
7 4 (2.70%) Incident Management
7 4 (2.70%) B2B
8 3 (2.03%) Business Continuity
8 3 (2.03%) Agile Software Development
8 3 (2.03%) Data Protection
8 3 (2.03%) Continuous Improvement
8 3 (2.03%) Mobile Device Management
8 3 (2.03%) Service Desk Management
Programming Languages
1 18 (12.16%) SQL
2 8 (5.41%) PowerShell
3 2 (1.35%) PHP
Qualifications
1 26 (17.57%) Microsoft Certification
2 25 (16.89%) MCSE
3 18 (12.16%) MCP
3 18 (12.16%) MCITP
4 9 (6.08%) MCSA
4 9 (6.08%) CCNA
4 9 (6.08%) Cisco Certification
5 8 (5.41%) Degree
5 8 (5.41%) ITIL Certification
6 3 (2.03%) CCNP
7 2 (1.35%) CCA
7 2 (1.35%) Citrix Certification
7 2 (1.35%) CCIE
7 2 (1.35%) HND
7 2 (1.35%) Network+ Certification
7 2 (1.35%) A+ Certification
7 2 (1.35%) MCTS
8 1 (0.68%) VMware Certified Professional (VCP)
8 1 (0.68%) JNCIA
8 1 (0.68%) VCP4
Quality Assurance & Compliance
1 29 (19.59%) SLA
2 3 (2.03%) QA
System Software
1 101 (68.24%) Active Directory
2 22 (14.86%) Hyper-V
3 20 (13.51%) VMware Infrastructure
4 10 (6.76%) XenApp
5 4 (2.70%) XenDesktop
5 4 (2.70%) Citrix Presentation Server
5 4 (2.70%) VMware ESXi
6 3 (2.03%) vSphere
7 1 (0.68%) XenServer
7 1 (0.68%) Terminal Server
Systems Management
1 6 (4.05%) Nagios
1 6 (4.05%) SCCM
1 6 (4.05%) Opsview
2 4 (2.70%) Symantec Endpoint Protection
3 3 (2.03%) Puppet
4 1 (0.68%) ZABBIX
4 1 (0.68%) Backup Exec
Vendors
1 94 (63.51%) Microsoft
2 47 (31.76%) Citrix
3 31 (20.95%) VMware
4 28 (18.92%) Cisco
5 12 (8.11%) Apple
5 12 (8.11%) Symantec
6 9 (6.08%) Reuters
6 9 (6.08%) Bloomberg
7 8 (5.41%) HP
8 7 (4.73%) Lotus
9 6 (4.05%) Red Hat
10 5 (3.38%) McAfee
11 4 (2.70%) Fidessa
11 4 (2.70%) Google
11 4 (2.70%) Sybase
12 3 (2.03%) Avaya
12 3 (2.03%) Salesforce.com
12 3 (2.03%) WatchGuard
12 3 (2.03%) Remedy
12 3 (2.03%) Polycom
London
Wavex Technology Limited
Salary: £27,000 (inc. bonus) + benefits
Posted: 7 days ago