The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 560 572 601
Rank change year-on-year
+12 +29
Permanent jobs requiring a Service Desk Engineer 58 41 24
As % of all permanent IT jobs located in London 0.14% 0.096% 0.053%
As % of the Job Titles category 0.15% 0.10% 0.056%
Number of salaries quoted 51 41 22
Average salary £28,000 £28,000 £26,500
Average salary % change year-on-year
- +5.66%
90% offered a salary of more than £22,000 £23,000 £19,450
10% offered a salary of more than £35,000 £37,500 £47,500
UK excluding London average salary £22,000 £24,500 £23,005
% change year-on-year
-10.20% +6.50%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38247 40284 42737
As % of all permanent IT jobs located in London 93.76% 93.87% 94.37%
Number of salaries quoted 32524 32996 36775
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 29 January 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Barnet - 5 £33,000 -
Canary Wharf +23 4 £25,000 -28.57%
City of London +6 4 £29,500 +7.27%
Hammersmith - 1 £26,500 - 1
Greenford - 1 £20,000 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 29 January 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 101 (90.99%) Windows
2 78 (70.27%) Active Directory
3 71 (63.96%) Microsoft
4 51 (45.95%) MS Excel
5 45 (40.54%) Windows 7
6 44 (39.64%) MS Office
7 42 (37.84%) Citrix
8 35 (31.53%) VMware
9 30 (27.03%) Microsoft Certification
9 30 (27.03%) MS Exchange
9 30 (27.03%) Windows Server 2008
10 29 (26.13%) ITIL
10 29 (26.13%) Cisco
11 28 (25.23%) Windows 8
12 26 (23.42%) MCSE
12 26 (23.42%) Finance
13 20 (18.02%) Blackberry
13 20 (18.02%) SQL
14 19 (17.12%) Windows XP
15 18 (16.22%) Thin Client
15 18 (16.22%) MCITP
15 18 (16.22%) Hyper-V
15 18 (16.22%) Exchange Server 2007
15 18 (16.22%) Fat Client
16 17 (15.32%) Windows Server 2003
17 16 (14.41%) SLA
17 16 (14.41%) Firewall
18 15 (13.51%) Mac OS X
18 15 (13.51%) Apple
19 14 (12.61%) Degree

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 29 January 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (27.03%) MS Exchange
2 18 (16.22%) Exchange Server 2007
3 13 (11.71%) Blackberry Enterprise Server
4 11 (9.91%) Exchange Server 2010
5 7 (6.31%) Exchange Server 2013
6 3 (2.70%) Exchange Server 2003
7 1 (0.90%) Lync
7 1 (0.90%) SharePoint
7 1 (0.90%) Apache
7 1 (0.90%) Tomcat
7 1 (0.90%) IBM Notes
Applications
1 51 (45.95%) MS Excel
2 44 (39.64%) MS Office
3 1 (0.90%) MS Visio
3 1 (0.90%) MS PowerPoint
Business Applications
1 1 (0.90%) SAP Oil and Gas
Cloud Services
1 7 (6.31%) Google Apps
2 4 (3.60%) Office 365
3 1 (0.90%) Amazon AWS
Communications & Networking
1 16 (14.41%) Firewall
2 12 (10.81%) DNS
3 11 (9.91%) LAN
4 10 (9.01%) WAN
5 8 (7.21%) IP Telephony
5 8 (7.21%) SAN
5 8 (7.21%) Cisco ASA
6 7 (6.31%) VPN
6 7 (6.31%) DHCP
7 6 (5.41%) Internet
8 5 (4.50%) Wireless
9 4 (3.60%) BGP
9 4 (3.60%) DSL
9 4 (3.60%) TCP/IP
9 4 (3.60%) MPLS
9 4 (3.60%) OSPF
10 3 (2.70%) IPv4
11 1 (0.90%) Unified Communications
11 1 (0.90%) FTP
11 1 (0.90%) VoIP
Database & Business Intelligence
1 1 (0.90%) Informix
1 1 (0.90%) MySQL
1 1 (0.90%) SQL Server
1 1 (0.90%) PostgreSQL
Development Applications
1 4 (3.60%) Visual Studio
General
1 26 (23.42%) Finance
2 13 (11.71%) Banking
3 7 (6.31%) Games
4 6 (5.41%) Publishing
4 6 (5.41%) Law
5 3 (2.70%) Marketing
5 3 (2.70%) Advertising
5 3 (2.70%) Legal
6 2 (1.80%) Telecoms
7 1 (0.90%) Electronics
7 1 (0.90%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.80%) X-Windows
2 1 (0.90%) Web Services
2 1 (0.90%) XML
Miscellaneous
1 20 (18.02%) Blackberry
2 18 (16.22%) Thin Client
2 18 (16.22%) Fat Client
3 11 (9.91%) Analytical Skills
4 8 (7.21%) Clustering
5 7 (6.31%) iPad
6 5 (4.50%) CMDB
7 4 (3.60%) Hedge funds
8 2 (1.80%) Graphic Design
8 2 (1.80%) Social Network
9 1 (0.90%) iPhone
9 1 (0.90%) SecurID
9 1 (0.90%) DTV
Operating Systems
1 101 (90.99%) Windows
2 45 (40.54%) Windows 7
3 30 (27.03%) Windows Server 2008
4 28 (25.23%) Windows 8
5 19 (17.12%) Windows XP
6 17 (15.32%) Windows Server 2003
7 15 (13.51%) Mac OS X
8 10 (9.01%) Windows Server 2012
8 10 (9.01%) Linux
9 4 (3.60%) Android
10 2 (1.80%) Solaris
10 2 (1.80%) Apple iOS
11 1 (0.90%) Mac OS
Processes & Methodologies
1 29 (26.13%) ITIL
2 9 (8.11%) Incident Management
3 8 (7.21%) Service Management
4 6 (5.41%) Configuration Management
4 6 (5.41%) Service Delivery
4 6 (5.41%) B2B
4 6 (5.41%) ITIL V3
5 5 (4.50%) Mobile Device Management
6 4 (3.60%) Disaster Recovery
7 3 (2.70%) ITSM
8 2 (1.80%) CRM
9 1 (0.90%) Problem Management
9 1 (0.90%) Digital Marketing
9 1 (0.90%) Time Management
9 1 (0.90%) Software Licensing
9 1 (0.90%) Service Desk Management
9 1 (0.90%) Low Latency
9 1 (0.90%) Network Management
9 1 (0.90%) E-Commerce
9 1 (0.90%) Business Intelligence
Programming Languages
1 20 (18.02%) SQL
2 4 (3.60%) PowerShell
3 1 (0.90%) PHP
Qualifications
1 30 (27.03%) Microsoft Certification
2 26 (23.42%) MCSE
3 18 (16.22%) MCITP
4 14 (12.61%) Degree
5 10 (9.01%) MCSA
6 6 (5.41%) ITIL Certification
7 4 (3.60%) VMware Certified Professional (VCP)
7 4 (3.60%) Cisco Certification
7 4 (3.60%) CCNA
7 4 (3.60%) MCP
8 2 (1.80%) HNC
8 2 (1.80%) HND
8 2 (1.80%) Security Cleared
8 2 (1.80%) ITIL Foundation Certificate
9 1 (0.90%) SC Cleared
9 1 (0.90%) A+ Certification
9 1 (0.90%) Network+ Certification
Quality Assurance & Compliance
1 16 (14.41%) SLA
System Software
1 78 (70.27%) Active Directory
2 18 (16.22%) Hyper-V
3 14 (12.61%) VMware Infrastructure
4 8 (7.21%) XenApp
4 8 (7.21%) XenDesktop
5 5 (4.50%) XenServer
6 4 (3.60%) vSphere
Systems Management
1 4 (3.60%) SCCM
2 3 (2.70%) Nagios
3 2 (1.80%) Opsview
4 1 (0.90%) SCOM
4 1 (0.90%) ZABBIX
Vendors
1 71 (63.96%) Microsoft
2 42 (37.84%) Citrix
3 35 (31.53%) VMware
4 29 (26.13%) Cisco
5 15 (13.51%) Apple
6 8 (7.21%) Google
7 6 (5.41%) HP
8 5 (4.50%) Reuters
8 5 (4.50%) Bloomberg
8 5 (4.50%) Fidessa
9 4 (3.60%) Polycom
9 4 (3.60%) SolarWinds
10 2 (1.80%) Red Hat
10 2 (1.80%) Remedy
11 1 (0.90%) LANDesk
11 1 (0.90%) SonicWALL
11 1 (0.90%) Bomgar
11 1 (0.90%) SAP
11 1 (0.90%) Sybase
11 1 (0.90%) McAfee
London
Joseph Harry Ltd
Salary: £24000 - £32000 per annum + + 10% Pension + Bonus
Posted: 10 hours ago
Croydon
Capita - ITPS
Salary: £150 - £24000 per annum
Posted: 12 hours ago
Croydon, Surrey
FT Select
Salary: From £22,000 to £25,000 per annum plus benefits
Posted: 2 days ago
Central London / West End
Xist4 IT Recruitment
Salary: £30-35,000 + 10% Bonus
Posted: 3 days ago
Hammersmith and Fulham
Hays IT - Uk Posting account
Salary: £25000.00 - £28000.00 per annum + Competitive Benefits Package
Posted: 8 days ago