The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 538 613 592
Rank change year-on-year
+75 -21
Permanent jobs requiring a Service Desk Engineer 90 57 28
As % of all permanent IT jobs located in London 0.20% 0.12% 0.062%
As % of the Job Titles category 0.21% 0.12% 0.066%
Number of salaries quoted 68 54 25
Average salary £28,000 £27,500 £32,500
Average salary % change year-on-year
+1.81% -15.38%
90% offered a salary of more than £22,000 £22,000 £24,700
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £22,500 £24,000 £23,500
% change year-on-year
-6.25% +2.12%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41866 46477 42712
As % of all permanent IT jobs located in London 93.51% 93.87% 93.97%
Number of salaries quoted 35331 38373 36053
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 21 April 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 8 £31,000 +14.81% 1
Uxbridge - 6 £23,000 -
Canary Wharf - 5 £35,000 -
Wimbledon - 5 - -
Croydon +10 1 £22,000 -6.38%
Barnet - 1 £35,000 -
Beckenham - 1 £22,500 -
Hammersmith - 1 £26,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 21 April 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 128 (89.51%) Windows
2 109 (76.22%) Active Directory
3 85 (59.44%) Microsoft
4 78 (54.55%) Windows 7
5 64 (44.76%) ITIL
6 63 (44.06%) MS Office
7 60 (41.96%) MS Excel
8 49 (34.27%) Citrix
9 44 (30.77%) Windows Server 2008
10 40 (27.97%) MS Exchange
11 38 (26.57%) Windows 8
12 37 (25.87%) Finance
13 28 (19.58%) SLA
14 27 (18.88%) VMware
15 26 (18.18%) Blackberry
16 25 (17.48%) Microsoft Certification
17 23 (16.08%) MCSE
17 23 (16.08%) SQL
18 22 (15.38%) Exchange Server 2007
19 21 (14.69%) Degree
19 21 (14.69%) Apple
20 20 (13.99%) iPad
21 19 (13.29%) Blackberry Enterprise Server
21 19 (13.29%) Service Management
21 19 (13.29%) Windows XP
22 18 (12.59%) MCSA
22 18 (12.59%) Mac OS X
23 17 (11.89%) Banking
23 17 (11.89%) Firewall
23 17 (11.89%) Linux

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 21 April 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (27.97%) MS Exchange
2 22 (15.38%) Exchange Server 2007
3 19 (13.29%) Blackberry Enterprise Server
4 12 (8.39%) Exchange Server 2010
5 6 (4.20%) IBM Notes
6 4 (2.80%) Apache
6 4 (2.80%) Tomcat
6 4 (2.80%) Exchange Server 2013
7 2 (1.40%) Exchange Server 2003
8 1 (0.70%) Lync
Applications
1 63 (44.06%) MS Office
2 60 (41.96%) MS Excel
3 6 (4.20%) MS PowerPoint
4 1 (0.70%) MS Visio
Cloud Services
1 8 (5.59%) Google Apps
2 5 (3.50%) Office 365
3 4 (2.80%) Google Drive
4 1 (0.70%) Amazon AWS
Communications & Networking
1 17 (11.89%) DNS
1 17 (11.89%) Firewall
2 15 (10.49%) LAN
3 14 (9.79%) VPN
4 13 (9.09%) TCP/IP
5 11 (7.69%) DHCP
6 10 (6.99%) WAN
6 10 (6.99%) Internet
7 7 (4.90%) FTP
7 7 (4.90%) VoIP
8 6 (4.20%) Wireless
9 5 (3.50%) Unified Communications
10 4 (2.80%) IP Telephony
10 4 (2.80%) PBX
10 4 (2.80%) ISDN
10 4 (2.80%) MPLS
10 4 (2.80%) OSPF
10 4 (2.80%) BGP
11 3 (2.10%) DSL
11 3 (2.10%) IPv4
Database & Business Intelligence
1 6 (4.20%) MySQL
1 6 (4.20%) SQL Server
1 6 (4.20%) Informix
1 6 (4.20%) PostgreSQL
Development Applications
1 7 (4.90%) Visual Studio
General
1 37 (25.87%) Finance
2 17 (11.89%) Banking
3 12 (8.39%) Games
4 8 (5.59%) Publishing
4 8 (5.59%) Law
5 5 (3.50%) Legal
6 3 (2.10%) Marketing
7 2 (1.40%) Financial Institution
8 1 (0.70%) French Language
8 1 (0.70%) German Language
8 1 (0.70%) Spanish Language
8 1 (0.70%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.80%) XML
2 1 (0.70%) Web Services
Miscellaneous
1 26 (18.18%) Blackberry
2 20 (13.99%) iPad
3 17 (11.89%) Analytical Skills
4 12 (8.39%) Fat Client
4 12 (8.39%) Thin Client
5 8 (5.59%) iPhone
6 7 (4.90%) Hedge funds
6 7 (4.90%) Social Network
7 6 (4.20%) CMDB
8 5 (3.50%) Video Conferencing
9 4 (2.80%) Enterprise Software
9 4 (2.80%) User Experience
9 4 (2.80%) PDA
10 2 (1.40%) Graphic Design
11 1 (0.70%) Statistics
11 1 (0.70%) Replication
11 1 (0.70%) SecurID
11 1 (0.70%) New Media
Operating Systems
1 128 (89.51%) Windows
2 78 (54.55%) Windows 7
3 44 (30.77%) Windows Server 2008
4 38 (26.57%) Windows 8
5 19 (13.29%) Windows XP
6 18 (12.59%) Mac OS X
7 17 (11.89%) Linux
8 16 (11.19%) Windows Server 2003
9 12 (8.39%) Android
10 10 (6.99%) Solaris
10 10 (6.99%) Apple iOS
11 7 (4.90%) Windows Server 2012
12 3 (2.10%) Red Hat Enterprise Linux
12 3 (2.10%) Windows Vista
Processes & Methodologies
1 64 (44.76%) ITIL
2 19 (13.29%) Service Management
3 11 (7.69%) Incident Management
4 10 (6.99%) ITIL V3
4 10 (6.99%) B2B
4 10 (6.99%) Configuration Management
5 9 (6.29%) Service Delivery
6 7 (4.90%) ITSM
6 7 (4.90%) Mobile Device Management
7 6 (4.20%) Disaster Recovery
8 4 (2.80%) CRM
8 4 (2.80%) Change Management
8 4 (2.80%) Problem Management
9 3 (2.10%) Continuous Improvement
9 3 (2.10%) Service Desk Management
10 2 (1.40%) Root Cause Analysis
10 2 (1.40%) Investment Management
10 2 (1.40%) Time Management
11 1 (0.70%) Online Marketing
11 1 (0.70%) Network Management
Programming Languages
1 23 (16.08%) SQL
2 7 (4.90%) PowerShell
3 4 (2.80%) PHP
Qualifications
1 25 (17.48%) Microsoft Certification
2 23 (16.08%) MCSE
3 21 (14.69%) Degree
4 18 (12.59%) MCSA
5 15 (10.49%) MCITP
6 11 (7.69%) MCP
6 11 (7.69%) ITIL Certification
7 5 (3.50%) CCNA
7 5 (3.50%) Cisco Certification
8 3 (2.10%) VMware Certified Professional (VCP)
9 2 (1.40%) ITIL Foundation Certificate
9 2 (1.40%) CCNP
10 1 (0.70%) CCA
10 1 (0.70%) Citrix Certification
10 1 (0.70%) HND
10 1 (0.70%) CCIE
10 1 (0.70%) Network+ Certification
10 1 (0.70%) A+ Certification
10 1 (0.70%) SC Cleared
10 1 (0.70%) Security Cleared
Quality Assurance & Compliance
1 28 (19.58%) SLA
System Software
1 109 (76.22%) Active Directory
2 17 (11.89%) VMware Infrastructure
3 12 (8.39%) XenApp
3 12 (8.39%) XenDesktop
4 11 (7.69%) Hyper-V
5 7 (4.90%) vSphere
6 4 (2.80%) XenServer
7 2 (1.40%) Citrix Presentation Server
8 1 (0.70%) VMware ESXi
Systems Management
1 10 (6.99%) Nagios
1 10 (6.99%) Opsview
2 8 (5.59%) SCCM
3 3 (2.10%) ZABBIX
3 3 (2.10%) Puppet
4 2 (1.40%) Symantec Endpoint Protection
Vendors
1 85 (59.44%) Microsoft
2 49 (34.27%) Citrix
3 27 (18.88%) VMware
4 21 (14.69%) Apple
5 17 (11.89%) Cisco
6 12 (8.39%) Google
7 10 (6.99%) Red Hat
8 8 (5.59%) SolarWinds
9 7 (4.90%) Polycom
9 7 (4.90%) Symantec
9 7 (4.90%) HP
10 6 (4.20%) Sybase
10 6 (4.20%) Lotus
10 6 (4.20%) McAfee
11 4 (2.80%) Remedy
12 3 (2.10%) Reuters
12 3 (2.10%) Bloomberg
12 3 (2.10%) Fidessa
13 2 (1.40%) Juniper
14 1 (0.70%) NetApp
City, London
ninesharp
Salary: £30000 - £35000 per annum + Pension Scheme, Health + More
Posted: 3 days ago
South West London
Complete Tech Limited
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
London
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Central London, South East, United Kingdom
Wavex
Salary: Competitive
Posted: 21 days ago