The statistics below represent IT jobs advertised across the London region that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 580 596 610
Rank change year-on-year
+16 +14
Permanent jobs requiring a Service Desk Engineer 40 68 55
As % of all permanent IT jobs located in London 0.10% 0.16% 0.12%
As % of the Job Titles category 0.11% 0.16% 0.13%
Number of salaries quoted 31 67 54
Median salary £29,000 £27,500 £25,750
Median salary % change year-on-year
+5.45% +6.79%
90% offered a salary of more than £22,500 £22,500 £21,500
10% offered a salary of more than £32,500 £42,500 £28,000
UK excluding London median salary £26,500 £25,000 £23,500
% change year-on-year
+6.00% +6.38%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36538 41790 43339
As % of all permanent IT jobs located in London 95.69% 95.78% 95.75%
Number of salaries quoted 31649 35574 36041
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 27 September 2016.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +52 13 £29,000 +5.45% 1
Bromley - 4 £22,500 -
Croydon - 3 - -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 September 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Engineer in the job title.

1 68 (79.07%) Windows
2 51 (59.30%) Active Directory
3 49 (56.98%) Microsoft
4 42 (48.84%) MS Excel
5 28 (32.56%) SLA
6 27 (31.40%) Asset Management
7 25 (29.07%) Smartphone
8 24 (27.91%) Mitel
8 24 (27.91%) Service Delivery
9 23 (26.74%) IVR
9 23 (26.74%) MS PowerPoint
9 23 (26.74%) Trend Analysis
9 23 (26.74%) IT Asset Management
10 21 (24.42%) Windows 7
11 19 (22.09%) MS Exchange
12 16 (18.60%) Office 365
13 15 (17.44%) ITIL
13 15 (17.44%) Finance
14 14 (16.28%) VMware
14 14 (16.28%) Citrix
15 12 (13.95%) Windows Server 2012
15 12 (13.95%) Windows Server
16 10 (11.63%) Windows Server 2008
16 10 (11.63%) Blackberry
17 9 (10.47%) Apple
17 9 (10.47%) MS Office
17 9 (10.47%) Windows XP
17 9 (10.47%) Windows 8
18 8 (9.30%) Cisco
19 7 (8.14%) VPN

Service Desk Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (22.09%) MS Exchange
2 7 (8.14%) Blackberry Enterprise Server
2 7 (8.14%) Exchange Server 2010
3 6 (6.98%) Exchange Server 2003
4 5 (5.81%) Exchange Server 2013
5 3 (3.49%) Exchange Server 2007
5 3 (3.49%) Skype for Business
6 1 (1.16%) Apache
Applications
1 42 (48.84%) MS Excel
2 23 (26.74%) MS PowerPoint
3 9 (10.47%) MS Office
Cloud Services
1 16 (18.60%) Office 365
Communications & Networking
1 7 (8.14%) VPN
2 6 (6.98%) SAN
3 5 (5.81%) DNS
3 5 (5.81%) Firewall
3 5 (5.81%) TCP/IP
4 4 (4.65%) Internet
4 4 (4.65%) LAN
4 4 (4.65%) WAN
5 3 (3.49%) Cisco ASA
6 2 (2.33%) FTP
6 2 (2.33%) Wireless
7 1 (1.16%) BGP
7 1 (1.16%) DHCP
7 1 (1.16%) EIGRP
7 1 (1.16%) Fibre Channel
7 1 (1.16%) IP Telephony
7 1 (1.16%) iSCSI
7 1 (1.16%) MPLS
7 1 (1.16%) VLAN
7 1 (1.16%) VoIP
Database & Business Intelligence
1 3 (3.49%) MySQL
2 2 (2.33%) Informix
2 2 (2.33%) PostgreSQL
2 2 (2.33%) SQL Server
General
1 15 (17.44%) Finance
2 5 (5.81%) Banking
3 1 (1.16%) Front Office
3 1 (1.16%) Games
3 1 (1.16%) Law
3 1 (1.16%) Legal
3 1 (1.16%) Retail
3 1 (1.16%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.16%) LAMP
Miscellaneous
1 25 (29.07%) Smartphone
2 23 (26.74%) IVR
3 10 (11.63%) Blackberry
4 5 (5.81%) Analytical Skills
4 5 (5.81%) Computer Science
5 4 (4.65%) Hedge funds
6 2 (2.33%) iPad
6 2 (2.33%) iPhone
7 1 (1.16%) Clustering
7 1 (1.16%) CMDB
7 1 (1.16%) Handset
7 1 (1.16%) NHS
7 1 (1.16%) PDA
Operating Systems
1 68 (79.07%) Windows
2 21 (24.42%) Windows 7
3 12 (13.95%) Windows Server
3 12 (13.95%) Windows Server 2012
4 10 (11.63%) Windows Server 2008
5 9 (10.47%) Windows 8
5 9 (10.47%) Windows XP
6 6 (6.98%) Windows 10
7 5 (5.81%) Android
7 5 (5.81%) Apple iOS
8 4 (4.65%) Mac OS
8 4 (4.65%) Mac OS X
9 3 (3.49%) Linux
9 3 (3.49%) Windows Server 2003
10 2 (2.33%) Solaris
11 1 (1.16%) OS/2
11 1 (1.16%) Red Hat Enterprise Linux
11 1 (1.16%) Unix
Processes & Methodologies
1 27 (31.40%) Asset Management
2 24 (27.91%) Service Delivery
3 23 (26.74%) IT Asset Management
3 23 (26.74%) Trend Analysis
4 15 (17.44%) ITIL
5 6 (6.98%) Incident Management
6 5 (5.81%) Data Protection
7 4 (4.65%) Service Management
8 3 (3.49%) Disaster Recovery
8 3 (3.49%) E-Commerce
8 3 (3.49%) Wealth Management
9 2 (2.33%) Application Discovery
9 2 (2.33%) Configuration Management
9 2 (2.33%) ITSM
9 2 (2.33%) Problem Management
9 2 (2.33%) Security Patching
10 1 (1.16%) Fault Analysis
10 1 (1.16%) Open Source
10 1 (1.16%) Performance Monitoring
10 1 (1.16%) Performance Tuning
Programming Languages
1 2 (2.33%) SQL
2 1 (1.16%) PHP
2 1 (1.16%) PowerShell
2 1 (1.16%) Shell Script
2 1 (1.16%) VB
Qualifications
1 6 (6.98%) Degree
1 6 (6.98%) ITIL Foundation Certificate
1 6 (6.98%) MCSE
1 6 (6.98%) Microsoft Certification
2 5 (5.81%) MCITP
3 2 (2.33%) Cisco Certification
3 2 (2.33%) ITIL Certification
3 2 (2.33%) MCP
3 2 (2.33%) MCSA
4 1 (1.16%) CCIE
4 1 (1.16%) CCNA
4 1 (1.16%) CCNP
4 1 (1.16%) MCTS
4 1 (1.16%) Security Cleared
Quality Assurance & Compliance
1 28 (32.56%) SLA
System Software
1 51 (59.30%) Active Directory
2 6 (6.98%) Hyper-V
3 5 (5.81%) VMware Infrastructure
4 4 (4.65%) XenApp
5 2 (2.33%) vSphere
6 1 (1.16%) Terminal Services
6 1 (1.16%) Virtual Machines
6 1 (1.16%) VMware Server
Systems Management
1 5 (5.81%) SCCM
2 3 (3.49%) Nagios
2 3 (3.49%) Norton AntiVirus
3 2 (2.33%) Opsview
3 2 (2.33%) ZABBIX
4 1 (1.16%) AirWatch
4 1 (1.16%) Zenoss
Vendors
1 49 (56.98%) Microsoft
2 24 (27.91%) Mitel
3 14 (16.28%) Citrix
3 14 (16.28%) VMware
4 9 (10.47%) Apple
5 8 (9.30%) Cisco
6 3 (3.49%) Red Hat
6 3 (3.49%) Symantec
7 2 (2.33%) Bloomberg
7 2 (2.33%) HP
7 2 (2.33%) LANDesk
7 2 (2.33%) Reuters
7 2 (2.33%) SolarWinds
7 2 (2.33%) Sybase
8 1 (1.16%) Dell
8 1 (1.16%) Fortinet
8 1 (1.16%) ION Trading
8 1 (1.16%) ServiceNow
8 1 (1.16%) SonicWALL
8 1 (1.16%) Splunk
City, London
Involved Solutions Ltd
Salary: £30000.00 - £35000 per annum + Benefits
Posted: 5 days ago