The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 517 595 585
Rank change year-on-year
+78 -10
Permanent jobs requiring a Service Desk Engineer 90 52 22
As % of all permanent IT jobs located in London 0.21% 0.11% 0.050%
As % of the Job Titles category 0.22% 0.12% 0.053%
Number of salaries quoted 66 50 22
Average salary £28,000 £28,000 £33,375
Average salary % change year-on-year
- -16.10%
90% offered a salary of more than £22,250 £23,000 £23,375
10% offered a salary of more than £35,000 £35,250 £36,125
UK excluding London average salary £22,000 £24,000 £23,500
% change year-on-year
-8.33% +2.12%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40103 42659 41747
As % of all permanent IT jobs located in London 93.72% 93.90% 94.08%
Number of salaries quoted 33809 35111 35345
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 27 March 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 7 £31,000 +21.56% 1
Canary Wharf - 6 £30,000 -
Uxbridge - 5 £23,000 - 1
Wimbledon - 5 - -
Barnet - 2 £35,000 -
Croydon +8 1 £22,000 -6.38%
Hammersmith - 1 £26,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 124 (89.21%) Windows
2 107 (76.98%) Active Directory
3 85 (61.15%) Microsoft
4 74 (53.24%) Windows 7
5 59 (42.45%) ITIL
5 59 (42.45%) MS Office
6 58 (41.73%) MS Excel
7 46 (33.09%) Citrix
8 43 (30.94%) Windows Server 2008
9 42 (30.22%) MS Exchange
10 38 (27.34%) Finance
11 37 (26.62%) Windows 8
12 30 (21.58%) SLA
13 27 (19.42%) VMware
14 25 (17.99%) Blackberry
15 24 (17.27%) Exchange Server 2007
16 23 (16.55%) Microsoft Certification
16 23 (16.55%) SQL
17 21 (15.11%) MCSE
17 21 (15.11%) Degree
18 20 (14.39%) iPad
18 20 (14.39%) Blackberry Enterprise Server
19 19 (13.67%) Banking
20 18 (12.95%) Service Management
20 18 (12.95%) Apple
20 18 (12.95%) Cisco
21 17 (12.23%) Mac OS X
21 17 (12.23%) Windows XP
21 17 (12.23%) Linux
21 17 (12.23%) Firewall

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (30.22%) MS Exchange
2 24 (17.27%) Exchange Server 2007
3 20 (14.39%) Blackberry Enterprise Server
4 11 (7.91%) Exchange Server 2010
5 4 (2.88%) Apache
5 4 (2.88%) Tomcat
6 3 (2.16%) Exchange Server 2013
6 3 (2.16%) IBM Notes
7 2 (1.44%) Exchange Server 2003
8 1 (0.72%) Lync
Applications
1 59 (42.45%) MS Office
2 58 (41.73%) MS Excel
3 5 (3.60%) MS PowerPoint
4 1 (0.72%) MS Visio
Cloud Services
1 8 (5.76%) Google Apps
2 5 (3.60%) Office 365
3 1 (0.72%) Amazon AWS
Communications & Networking
1 17 (12.23%) Firewall
2 15 (10.79%) DNS
3 14 (10.07%) LAN
3 14 (10.07%) VPN
4 11 (7.91%) TCP/IP
4 11 (7.91%) DHCP
5 10 (7.19%) WAN
6 9 (6.47%) Internet
7 7 (5.04%) FTP
8 6 (4.32%) VoIP
8 6 (4.32%) Wireless
9 5 (3.60%) IP Telephony
10 4 (2.88%) Unified Communications
11 3 (2.16%) PBX
11 3 (2.16%) ISDN
11 3 (2.16%) MPLS
11 3 (2.16%) OSPF
11 3 (2.16%) BGP
11 3 (2.16%) DSL
11 3 (2.16%) IPv4
Database & Business Intelligence
1 6 (4.32%) MySQL
1 6 (4.32%) SQL Server
1 6 (4.32%) Informix
1 6 (4.32%) PostgreSQL
Development Applications
1 7 (5.04%) Visual Studio
General
1 38 (27.34%) Finance
2 19 (13.67%) Banking
3 12 (8.63%) Games
4 9 (6.47%) Law
5 8 (5.76%) Publishing
6 5 (3.60%) Legal
7 3 (2.16%) Marketing
8 1 (0.72%) French Language
8 1 (0.72%) German Language
8 1 (0.72%) Spanish Language
8 1 (0.72%) Advertising
8 1 (0.72%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (2.88%) XML
2 1 (0.72%) Web Services
Miscellaneous
1 25 (17.99%) Blackberry
2 20 (14.39%) iPad
3 17 (12.23%) Analytical Skills
4 14 (10.07%) Fat Client
4 14 (10.07%) Thin Client
5 8 (5.76%) iPhone
6 7 (5.04%) Hedge funds
6 7 (5.04%) Social Network
7 6 (4.32%) CMDB
8 5 (3.60%) Video Conferencing
9 4 (2.88%) PDA
10 3 (2.16%) Enterprise Software
10 3 (2.16%) User Experience
11 2 (1.44%) Graphic Design
12 1 (0.72%) Statistics
12 1 (0.72%) Replication
12 1 (0.72%) SecurID
12 1 (0.72%) New Media
Operating Systems
1 124 (89.21%) Windows
2 74 (53.24%) Windows 7
3 43 (30.94%) Windows Server 2008
4 37 (26.62%) Windows 8
5 17 (12.23%) Linux
5 17 (12.23%) Windows XP
5 17 (12.23%) Mac OS X
6 15 (10.79%) Windows Server 2003
7 12 (8.63%) Android
8 10 (7.19%) Apple iOS
8 10 (7.19%) Solaris
9 6 (4.32%) Windows Server 2012
10 3 (2.16%) Red Hat Enterprise Linux
11 2 (1.44%) Windows Vista
Processes & Methodologies
1 59 (42.45%) ITIL
2 18 (12.95%) Service Management
3 12 (8.63%) Incident Management
4 11 (7.91%) Configuration Management
5 10 (7.19%) B2B
6 9 (6.47%) Service Delivery
6 9 (6.47%) ITIL V3
7 7 (5.04%) ITSM
7 7 (5.04%) Mobile Device Management
8 6 (4.32%) Disaster Recovery
9 5 (3.60%) CRM
10 4 (2.88%) Change Management
10 4 (2.88%) Problem Management
11 2 (1.44%) Continuous Improvement
11 2 (1.44%) Root Cause Analysis
11 2 (1.44%) Time Management
11 2 (1.44%) Service Desk Management
12 1 (0.72%) Low Latency
12 1 (0.72%) Line Management
12 1 (0.72%) Software Licensing
Programming Languages
1 23 (16.55%) SQL
2 7 (5.04%) PowerShell
3 4 (2.88%) PHP
Qualifications
1 23 (16.55%) Microsoft Certification
2 21 (15.11%) Degree
2 21 (15.11%) MCSE
3 16 (11.51%) MCSA
4 13 (9.35%) MCITP
5 11 (7.91%) MCP
6 9 (6.47%) ITIL Certification
7 4 (2.88%) CCNA
7 4 (2.88%) Cisco Certification
8 3 (2.16%) VMware Certified Professional (VCP)
9 2 (1.44%) ITIL Foundation Certificate
9 2 (1.44%) CCNP
10 1 (0.72%) CCA
10 1 (0.72%) Citrix Certification
10 1 (0.72%) HND
10 1 (0.72%) CCIE
10 1 (0.72%) Network+ Certification
10 1 (0.72%) A+ Certification
10 1 (0.72%) SC Cleared
10 1 (0.72%) Security Cleared
Quality Assurance & Compliance
1 30 (21.58%) SLA
System Software
1 107 (76.98%) Active Directory
2 17 (12.23%) VMware Infrastructure
3 11 (7.91%) Hyper-V
3 11 (7.91%) XenDesktop
4 8 (5.76%) XenApp
5 7 (5.04%) vSphere
6 4 (2.88%) XenServer
7 1 (0.72%) VMware ESXi
Systems Management
1 10 (7.19%) Nagios
1 10 (7.19%) Opsview
2 7 (5.04%) SCCM
3 3 (2.16%) ZABBIX
3 3 (2.16%) Puppet
Vendors
1 85 (61.15%) Microsoft
2 46 (33.09%) Citrix
3 27 (19.42%) VMware
4 18 (12.95%) Cisco
4 18 (12.95%) Apple
5 12 (8.63%) Google
6 10 (7.19%) Red Hat
7 8 (5.76%) SolarWinds
8 7 (5.04%) Polycom
8 7 (5.04%) HP
9 6 (4.32%) Sybase
9 6 (4.32%) McAfee
10 5 (3.60%) Symantec
11 3 (2.16%) Reuters
11 3 (2.16%) Bloomberg
11 3 (2.16%) Lotus
11 3 (2.16%) Fidessa
12 2 (1.44%) Remedy
13 1 (0.72%) Dell
13 1 (0.72%) Avaya
London
Roc Search
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago
London
Cyber Team
Salary: From £25,000 to £25,700 per annum
Posted: 3 days ago
Uxbridge, Middlesex
Roc Search
Salary: £20000 - £26000 per annum + Benefits
Posted: 3 days ago
City of London
Deerfoot IT
Salary: £25000 per annum + benefits
Posted: 23 days ago