The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 550 594 587
Rank change year-on-year
+44 -7
Permanent jobs requiring a Service Desk Engineer 62 52 20
As % of all permanent IT jobs located in London 0.14% 0.11% 0.045%
As % of the Job Titles category 0.15% 0.12% 0.048%
Number of salaries quoted 59 51 19
Average salary £27,500 £26,500 £27,500
Average salary % change year-on-year
+3.77% -3.63%
90% offered a salary of more than £21,900 £21,000 £24,000
10% offered a salary of more than £33,000 £28,000 £34,000
UK excluding London average salary £22,000 £23,500 £22,500
% change year-on-year
-6.38% +4.44%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40376 43976 41848
As % of all permanent IT jobs located in London 93.15% 93.53% 93.52%
Number of salaries quoted 34392 36762 35111
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 27 August 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 7 £27,500 +3.77%
Barnet - 6 £33,000 -
Feltham - 1 £30,000 - 1
Stanmore - 1 £26,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 August 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 114 (85.71%) Windows
2 90 (67.67%) Active Directory
3 84 (63.16%) Microsoft
4 71 (53.38%) Windows 7
5 63 (47.37%) MS Excel
6 51 (38.35%) MS Exchange
7 48 (36.09%) MS Office
8 45 (33.83%) Windows Server 2008
9 43 (32.33%) ITIL
10 38 (28.57%) Citrix
11 33 (24.81%) Exchange Server 2010
12 31 (23.31%) Windows Server 2012
13 30 (22.56%) VMware
14 29 (21.80%) Cisco
14 29 (21.80%) Windows XP
15 28 (21.05%) Microsoft Certification
16 26 (19.55%) MCSE
17 25 (18.80%) SLA
18 23 (17.29%) Windows Server 2003
18 23 (17.29%) Hyper-V
19 22 (16.54%) Exchange Server 2013
19 22 (16.54%) Finance
20 20 (15.04%) Blackberry
20 20 (15.04%) Windows 8
21 19 (14.29%) Office 365
21 19 (14.29%) VMware Infrastructure
21 19 (14.29%) MCP
22 18 (13.53%) TCP/IP
22 18 (13.53%) MCITP
23 16 (12.03%) Firewall

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 August 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (38.35%) MS Exchange
2 33 (24.81%) Exchange Server 2010
3 22 (16.54%) Exchange Server 2013
4 15 (11.28%) Blackberry Enterprise Server
5 13 (9.77%) Exchange Server 2007
6 7 (5.26%) Lync
7 6 (4.51%) IBM Notes
8 3 (2.26%) IIS
9 2 (1.50%) SharePoint
10 1 (0.75%) Exchange Server 2003
Applications
1 63 (47.37%) MS Excel
2 48 (36.09%) MS Office
3 8 (6.02%) MS PowerPoint
4 1 (0.75%) MS Visio
Cloud Services
1 19 (14.29%) Office 365
2 11 (8.27%) Microsoft Azure
3 3 (2.26%) Google Apps
4 1 (0.75%) Amazon S3
4 1 (0.75%) Amazon AWS
Communications & Networking
1 18 (13.53%) TCP/IP
2 16 (12.03%) Firewall
3 12 (9.02%) VPN
3 12 (9.02%) SAN
4 11 (8.27%) DNS
5 10 (7.52%) LAN
5 10 (7.52%) VoIP
5 10 (7.52%) DHCP
6 6 (4.51%) WAN
6 6 (4.51%) IP Telephony
7 5 (3.76%) VLAN
7 5 (3.76%) Cisco ASA
8 4 (3.01%) Wireless
8 4 (3.01%) Internet
9 3 (2.26%) PBX
9 3 (2.26%) ISDN
9 3 (2.26%) Unified Communications
9 3 (2.26%) Network Security
9 3 (2.26%) FTP
10 2 (1.50%) Ethernet
Database & Business Intelligence
1 4 (3.01%) SQL Server
2 3 (2.26%) Informix
2 3 (2.26%) PostgreSQL
2 3 (2.26%) MySQL
3 1 (0.75%) SQL Server 2005
3 1 (0.75%) SQL Server 2008
Development Applications
1 1 (0.75%) JIRA
General
1 22 (16.54%) Finance
2 15 (11.28%) Banking
3 8 (6.02%) Legal
4 7 (5.26%) Law
5 5 (3.76%) Telecoms
6 4 (3.01%) Games
7 3 (2.26%) Publishing
8 2 (1.50%) Financial Institution
9 1 (0.75%) Advertising
9 1 (0.75%) Marketing
9 1 (0.75%) Japanese Language
Libraries, Frameworks & Software Standards
1 1 (0.75%) Application Packaging
Miscellaneous
1 20 (15.04%) Blackberry
2 13 (9.77%) iPad
3 9 (6.77%) Analytical Skills
4 8 (6.02%) iPhone
5 5 (3.76%) Hedge funds
6 4 (3.01%) Video Conferencing
6 4 (3.01%) PDA
7 3 (2.26%) Thin Client
7 3 (2.26%) Fat Client
7 3 (2.26%) Enterprise Software
7 3 (2.26%) User Experience
8 2 (1.50%) CMDB
8 2 (1.50%) Social Network
9 1 (0.75%) Management Information System
9 1 (0.75%) Handset
9 1 (0.75%) Replication
9 1 (0.75%) Private Cloud
9 1 (0.75%) Data Centre
9 1 (0.75%) New Media
Operating Systems
1 114 (85.71%) Windows
2 71 (53.38%) Windows 7
3 45 (33.83%) Windows Server 2008
4 31 (23.31%) Windows Server 2012
5 29 (21.80%) Windows XP
6 23 (17.29%) Windows Server 2003
7 20 (15.04%) Windows 8
8 8 (6.02%) Linux
8 8 (6.02%) Mac OS X
9 7 (5.26%) Android
10 4 (3.01%) Windows Vista
11 3 (2.26%) Solaris
11 3 (2.26%) Red Hat Enterprise Linux
11 3 (2.26%) Mac OS
11 3 (2.26%) Apple iOS
Processes & Methodologies
1 43 (32.33%) ITIL
2 9 (6.77%) Service Management
3 8 (6.02%) CRM
4 7 (5.26%) Migration
5 6 (4.51%) Configuration Management
5 6 (4.51%) Service Delivery
6 5 (3.76%) Time Management
6 5 (3.76%) ITIL V3
6 5 (3.76%) Mentoring
7 4 (3.01%) Data Privacy
7 4 (3.01%) ITSM
7 4 (3.01%) Asset Management
8 3 (2.26%) Business Continuity
8 3 (2.26%) Agile Software Development
8 3 (2.26%) Mobile Device Management
8 3 (2.26%) Data Protection
9 2 (1.50%) Continuous Improvement
9 2 (1.50%) Service Desk Management
9 2 (1.50%) Investment Management
9 2 (1.50%) Incident Management
Programming Languages
1 11 (8.27%) SQL
2 5 (3.76%) PowerShell
3 1 (0.75%) R
Qualifications
1 28 (21.05%) Microsoft Certification
2 26 (19.55%) MCSE
3 19 (14.29%) MCP
4 18 (13.53%) MCITP
5 11 (8.27%) CCNA
5 11 (8.27%) Cisco Certification
6 10 (7.52%) MCSA
7 5 (3.76%) ITIL Certification
8 3 (2.26%) Degree
8 3 (2.26%) CCNP
8 3 (2.26%) MCTS
9 2 (1.50%) A+ Certification
9 2 (1.50%) CCA
9 2 (1.50%) Citrix Certification
9 2 (1.50%) CCIE
9 2 (1.50%) HND
9 2 (1.50%) Network+ Certification
10 1 (0.75%) VMware Certified Professional (VCP)
10 1 (0.75%) JNCIA
10 1 (0.75%) VCP4
Quality Assurance & Compliance
1 25 (18.80%) SLA
2 3 (2.26%) QA
System Software
1 90 (67.67%) Active Directory
2 23 (17.29%) Hyper-V
3 19 (14.29%) VMware Infrastructure
4 10 (7.52%) XenApp
5 4 (3.01%) Citrix Presentation Server
5 4 (3.01%) VMware ESXi
6 2 (1.50%) Terminal Server
7 1 (0.75%) Terminal Services
7 1 (0.75%) XenServer
7 1 (0.75%) XenDesktop
7 1 (0.75%) vSphere
Systems Management
1 4 (3.01%) Symantec Endpoint Protection
2 3 (2.26%) Opsview
2 3 (2.26%) Nagios
2 3 (2.26%) SCCM
2 3 (2.26%) Puppet
3 2 (1.50%) Backup Exec
4 1 (0.75%) ARCserve
Vendors
1 84 (63.16%) Microsoft
2 38 (28.57%) Citrix
3 30 (22.56%) VMware
4 29 (21.80%) Cisco
5 13 (9.77%) Symantec
6 9 (6.77%) Apple
6 9 (6.77%) Reuters
6 9 (6.77%) Bloomberg
7 8 (6.02%) HP
8 6 (4.51%) Lotus
9 4 (3.01%) Fidessa
9 4 (3.01%) McAfee
10 3 (2.26%) Google
10 3 (2.26%) WatchGuard
10 3 (2.26%) Red Hat
10 3 (2.26%) Salesforce.com
10 3 (2.26%) Sybase
10 3 (2.26%) Avaya
10 3 (2.26%) Juniper
11 2 (1.50%) Remedy
London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £40000 - £50000 Per Annum Benefits
Posted: 2 days ago
London
Interquest - IQ Telecom
Salary: £40000 - £50000 per annum + 5k shift allowance
Posted: 17 days ago
Feltham
Bluetownonline Ltd
Salary: £28000 - £32000 per annum
Posted: 22 days ago