The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 608 565 614
Rank change year-on-year
-43 +49
Permanent jobs requiring a Service Desk Engineer 43 94 43
As % of all permanent IT jobs located in London 0.10% 0.23% 0.100%
As % of the Job Titles category 0.11% 0.24% 0.10%
Number of salaries quoted 33 84 42
Average salary £26,000 £29,500 £28,000
Average salary % change year-on-year
-11.86% +5.35%
90% offered a salary of more than £21,000 £22,900 £23,000
10% offered a salary of more than £35,800 £35,000 £37,250
UK excluding London average salary £23,000 £22,500 £23,000
% change year-on-year
+2.22% -2.17%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39184 39901 41305
As % of all permanent IT jobs located in London 95.68% 95.77% 95.69%
Number of salaries quoted 33782 33821 33803
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 9 February 2016.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +59 7 £27,000 -8.47%
Feltham - 1 £18,500 - 1
Wimbledon - 1 £21,000 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 9 February 2016, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 71 (76.34%) Windows
2 55 (59.14%) Microsoft
3 53 (56.99%) Active Directory
4 50 (53.76%) Windows 7
5 34 (36.56%) MS Excel
6 29 (31.18%) Windows Server
7 21 (22.58%) Microsoft Certification
8 20 (21.51%) Office 365
9 19 (20.43%) MS Office
10 18 (19.35%) ITIL
10 18 (19.35%) MCSE
10 18 (19.35%) Windows Server 2003
11 16 (17.20%) Cisco
12 14 (15.05%) MCSA
12 14 (15.05%) Windows XP
13 13 (13.98%) Windows Server 2012
14 12 (12.90%) Windows Server 2008
14 12 (12.90%) CCNA
14 12 (12.90%) Cisco Certification
14 12 (12.90%) Finance
15 11 (11.83%) SLA
15 11 (11.83%) Blackberry
15 11 (11.83%) MS Exchange
15 11 (11.83%) Windows 8
16 10 (10.75%) Linux
16 10 (10.75%) Blackberry Enterprise Server
16 10 (10.75%) MCTS
16 10 (10.75%) MCITP
16 10 (10.75%) VMware
17 9 (9.68%) ITSM

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 9 February 2016, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (11.83%) MS Exchange
2 10 (10.75%) Blackberry Enterprise Server
3 7 (7.53%) Skype for Business
4 6 (6.45%) Exchange Server 2010
5 4 (4.30%) SharePoint
6 3 (3.23%) Exchange Server 2007
6 3 (3.23%) Exchange Server 2013
7 1 (1.08%) Exchange Server 2003
7 1 (1.08%) IIS
7 1 (1.08%) Tomcat
7 1 (1.08%) WebLogic
7 1 (1.08%) WebSphere
Applications
1 34 (36.56%) MS Excel
2 19 (20.43%) MS Office
3 3 (3.23%) MS PowerPoint
4 2 (2.15%) MS Visio
Cloud Services
1 20 (21.51%) Office 365
2 9 (9.68%) Microsoft Azure
Communications & Networking
1 9 (9.68%) TCP/IP
1 9 (9.68%) VPN
2 7 (7.53%) LAN
3 6 (6.45%) Firewall
3 6 (6.45%) WAN
4 5 (5.38%) FTP
4 5 (5.38%) IP Telephony
5 4 (4.30%) DNS
5 4 (4.30%) SSL
5 4 (4.30%) VoIP
6 3 (3.23%) DHCP
6 3 (3.23%) PBX
7 2 (2.15%) Skype
7 2 (2.15%) Wireless
8 1 (1.08%) Cisco IOS
8 1 (1.08%) Cisco Nexus
8 1 (1.08%) EIGRP
8 1 (1.08%) IPv4
8 1 (1.08%) Multicast
8 1 (1.08%) Unified Communications
Database & Business Intelligence
1 1 (1.08%) SQL Server
1 1 (1.08%) SQL Server 2000
1 1 (1.08%) SQL Server 2005
General
1 12 (12.90%) Finance
2 7 (7.53%) Law
3 6 (6.45%) Legal
4 5 (5.38%) Banking
5 3 (3.23%) Japanese Language
6 2 (2.15%) Games
6 2 (2.15%) Telecoms
7 1 (1.08%) Investment Banking
Miscellaneous
1 11 (11.83%) Blackberry
2 5 (5.38%) Hedge funds
2 5 (5.38%) iPad
3 4 (4.30%) Management Information System
4 3 (3.23%) Fat Client
4 3 (3.23%) iPhone
4 3 (3.23%) Thin Client
5 1 (1.08%) Analytical Skills
5 1 (1.08%) NHS
5 1 (1.08%) Video Conferencing
Operating Systems
1 71 (76.34%) Windows
2 50 (53.76%) Windows 7
3 29 (31.18%) Windows Server
4 18 (19.35%) Windows Server 2003
5 14 (15.05%) Windows XP
6 13 (13.98%) Windows Server 2012
7 12 (12.90%) Windows Server 2008
8 11 (11.83%) Windows 8
9 10 (10.75%) Linux
10 8 (8.60%) Android
11 6 (6.45%) Apple iOS
12 5 (5.38%) Mac OS X
12 5 (5.38%) Solaris
13 4 (4.30%) Windows Vista
14 2 (2.15%) AIX
14 2 (2.15%) HPUX
14 2 (2.15%) Ubuntu
15 1 (1.08%) Mac OS
15 1 (1.08%) Windows 10
15 1 (1.08%) Windows Phone
Processes & Methodologies
1 18 (19.35%) ITIL
2 9 (9.68%) ITSM
3 8 (8.60%) Service Management
4 7 (7.53%) CRM
4 7 (7.53%) Incident Management
5 5 (5.38%) Change Management
6 4 (4.30%) Server Building
7 3 (3.23%) Data Protection
7 3 (3.23%) Mentoring
7 3 (3.23%) Release Management
8 2 (2.15%) ITIL V3
8 2 (2.15%) Service Delivery
8 2 (2.15%) Ticket Management
8 2 (2.15%) Time Management
9 1 (1.08%) Application Discovery
9 1 (1.08%) Business Analysis
9 1 (1.08%) Configuration Management
9 1 (1.08%) Document Management
9 1 (1.08%) E-Commerce
9 1 (1.08%) Project Management
Programming Languages
1 1 (1.08%) C
1 1 (1.08%) Java
1 1 (1.08%) Perl
1 1 (1.08%) Python
1 1 (1.08%) SQL
Qualifications
1 21 (22.58%) Microsoft Certification
2 18 (19.35%) MCSE
3 14 (15.05%) MCSA
4 12 (12.90%) CCNA
4 12 (12.90%) Cisco Certification
5 10 (10.75%) MCITP
5 10 (10.75%) MCTS
6 7 (7.53%) MCP
7 6 (6.45%) CCNP
8 4 (4.30%) VMware Certified Professional (VCP)
9 3 (3.23%) A+ Certification
10 2 (2.15%) Degree
10 2 (2.15%) Network+ Certification
11 1 (1.08%) HND
11 1 (1.08%) ITIL Certification
11 1 (1.08%) ITIL Foundation Certificate
11 1 (1.08%) NVQ Level 3
11 1 (1.08%) NVQ Level 4
Quality Assurance & Compliance
1 11 (11.83%) SLA
System Software
1 53 (56.99%) Active Directory
2 9 (9.68%) VMware Infrastructure
3 5 (5.38%) XenApp
4 4 (4.30%) Hyper-V
5 3 (3.23%) vSphere
6 2 (2.15%) XenDesktop
7 1 (1.08%) VMware ESX
Systems Management
1 7 (7.53%) Nagios
1 7 (7.53%) Opsview
1 7 (7.53%) ZABBIX
2 5 (5.38%) SCCM
3 3 (3.23%) DameWare
4 1 (1.08%) Norton AntiVirus
Vendors
1 55 (59.14%) Microsoft
2 16 (17.20%) Cisco
3 10 (10.75%) VMware
4 8 (8.60%) Citrix
4 8 (8.60%) SolarWinds
5 7 (7.53%) Apple
6 6 (6.45%) ServiceNow
7 4 (4.30%) Juniper
8 3 (3.23%) Dell
8 3 (3.23%) HP
8 3 (3.23%) Red Hat
9 2 (2.15%) LANDesk
9 2 (2.15%) Remedy
10 1 (1.08%) F5
10 1 (1.08%) iManage
10 1 (1.08%) Intel
10 1 (1.08%) Mitel
10 1 (1.08%) Splunk
10 1 (1.08%) Sun
10 1 (1.08%) Symantec
East London
Millshill Recruitment Ltd
Salary: From £25,000 to £35,000 per annum + Bens
Posted: Yesterday
London
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum
Posted: 5 days ago
London
Recruitment Revolution Limited
Salary: £23,000 to £28,000
Posted: 6 days ago
Feltham
aap3
Salary: £17000 - £20000 per annum + benefits
Posted: 26 days ago