The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 553 599 576
Rank change year-on-year
+46 -23
Permanent jobs requiring a Service Desk Engineer 64 61 37
As % of all permanent IT jobs located in London 0.15% 0.12% 0.085%
As % of the Job Titles category 0.16% 0.13% 0.090%
Number of salaries quoted 57 57 34
Average salary £28,000 £26,500 £30,250
Average salary % change year-on-year
+5.66% -12.39%
90% offered a salary of more than £22,500 £22,000 £23,325
10% offered a salary of more than £35,000 £32,800 £34,775
UK excluding London average salary £22,500 £23,000 £22,500
% change year-on-year
-2.17% +2.22%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40856 46590 41043
As % of all permanent IT jobs located in London 93.45% 93.83% 93.76%
Number of salaries quoted 34522 39077 34537
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 3 June 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 6 £32,500 +22.64% 1
Uxbridge - 6 £23,000 -
Canary Wharf +6 4 £35,000 -
Wimbledon - 3 - -
Feltham - 2 £30,000 -
Barnet - 2 £33,000 -
Beckenham - 2 £22,500 -
Croydon - 1 £22,000 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 June 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 126 (87.50%) Windows
2 103 (71.53%) Active Directory
3 89 (61.81%) Microsoft
4 79 (54.86%) Windows 7
5 65 (45.14%) MS Excel
6 60 (41.67%) ITIL
7 57 (39.58%) MS Office
8 56 (38.89%) Citrix
9 46 (31.94%) Windows Server 2008
10 41 (28.47%) MS Exchange
11 37 (25.69%) Finance
12 33 (22.92%) Windows 8
13 31 (21.53%) Microsoft Certification
14 29 (20.14%) MCSE
15 28 (19.44%) VMware
16 27 (18.75%) SQL
17 26 (18.06%) Cisco
18 25 (17.36%) SLA
18 25 (17.36%) Blackberry
19 22 (15.28%) Apple
20 21 (14.58%) iPad
20 21 (14.58%) MCITP
21 20 (13.89%) VMware Infrastructure
22 19 (13.19%) Banking
22 19 (13.19%) Blackberry Enterprise Server
23 17 (11.81%) Windows XP
23 17 (11.81%) Degree
23 17 (11.81%) Exchange Server 2007
23 17 (11.81%) Hyper-V
23 17 (11.81%) Exchange Server 2010

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 June 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (28.47%) MS Exchange
2 19 (13.19%) Blackberry Enterprise Server
3 17 (11.81%) Exchange Server 2007
3 17 (11.81%) Exchange Server 2010
4 10 (6.94%) Exchange Server 2013
5 7 (4.86%) IBM Notes
6 4 (2.78%) Apache
6 4 (2.78%) Tomcat
7 1 (0.69%) Lync
Applications
1 65 (45.14%) MS Excel
2 57 (39.58%) MS Office
3 6 (4.17%) MS PowerPoint
Cloud Services
1 6 (4.17%) Google Apps
2 4 (2.78%) Google Drive
3 3 (2.08%) Office 365
4 1 (0.69%) Amazon AWS
Communications & Networking
1 15 (10.42%) TCP/IP
2 12 (8.33%) LAN
2 12 (8.33%) Firewall
3 11 (7.64%) VPN
3 11 (7.64%) DNS
4 9 (6.25%) VoIP
5 8 (5.56%) Internet
6 7 (4.86%) Unified Communications
6 7 (4.86%) FTP
6 7 (4.86%) SAN
7 6 (4.17%) DHCP
7 6 (4.17%) PBX
7 6 (4.17%) ISDN
8 5 (3.47%) Cisco ASA
8 5 (3.47%) WAN
9 4 (2.78%) IP Telephony
10 3 (2.08%) Wireless
10 3 (2.08%) BGP
10 3 (2.08%) MPLS
10 3 (2.08%) OSPF
Database & Business Intelligence
1 6 (4.17%) MySQL
1 6 (4.17%) SQL Server
1 6 (4.17%) Informix
1 6 (4.17%) PostgreSQL
Development Applications
1 7 (4.86%) Visual Studio
General
1 37 (25.69%) Finance
2 19 (13.19%) Banking
3 12 (8.33%) Games
4 9 (6.25%) Law
5 6 (4.17%) Publishing
6 5 (3.47%) Legal
7 2 (1.39%) Financial Institution
7 2 (1.39%) Marketing
8 1 (0.69%) French Language
8 1 (0.69%) German Language
8 1 (0.69%) Spanish Language
8 1 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (2.78%) XML
2 1 (0.69%) Application Packaging
2 1 (0.69%) Web Services
Miscellaneous
1 25 (17.36%) Blackberry
2 21 (14.58%) iPad
3 16 (11.11%) Analytical Skills
4 13 (9.03%) Fat Client
4 13 (9.03%) Thin Client
5 11 (7.64%) iPhone
6 8 (5.56%) Hedge funds
7 7 (4.86%) Social Network
8 6 (4.17%) Enterprise Software
8 6 (4.17%) User Experience
9 5 (3.47%) Video Conferencing
10 4 (2.78%) CMDB
10 4 (2.78%) PDA
11 1 (0.69%) Data Centre
11 1 (0.69%) New Media
11 1 (0.69%) Graphic Design
11 1 (0.69%) Statistics
11 1 (0.69%) Replication
Operating Systems
1 126 (87.50%) Windows
2 79 (54.86%) Windows 7
3 46 (31.94%) Windows Server 2008
4 33 (22.92%) Windows 8
5 17 (11.81%) Windows XP
6 15 (10.42%) Linux
7 13 (9.03%) Android
7 13 (9.03%) Mac OS X
8 12 (8.33%) Windows Server 2012
9 10 (6.94%) Windows Server 2003
9 10 (6.94%) Solaris
9 10 (6.94%) Apple iOS
10 3 (2.08%) Windows Vista
10 3 (2.08%) Red Hat Enterprise Linux
Processes & Methodologies
1 60 (41.67%) ITIL
2 16 (11.11%) Service Management
3 9 (6.25%) Incident Management
4 8 (5.56%) B2B
4 8 (5.56%) ITSM
4 8 (5.56%) Configuration Management
4 8 (5.56%) Service Delivery
4 8 (5.56%) ITIL V3
5 5 (3.47%) Mobile Device Management
5 5 (3.47%) Disaster Recovery
6 4 (2.78%) CRM
6 4 (2.78%) Change Management
6 4 (2.78%) Problem Management
7 3 (2.08%) Service Desk Management
7 3 (2.08%) Continuous Improvement
7 3 (2.08%) Time Management
8 2 (1.39%) PRINCE2
8 2 (1.39%) Data Protection
8 2 (1.39%) Investment Management
8 2 (1.39%) Data Privacy
Programming Languages
1 27 (18.75%) SQL
2 7 (4.86%) PowerShell
3 4 (2.78%) PHP
Qualifications
1 31 (21.53%) Microsoft Certification
2 29 (20.14%) MCSE
3 21 (14.58%) MCITP
4 17 (11.81%) Degree
5 15 (10.42%) MCSA
6 13 (9.03%) MCP
7 9 (6.25%) ITIL Certification
8 6 (4.17%) CCNA
8 6 (4.17%) Cisco Certification
9 3 (2.08%) CCNP
10 2 (1.39%) CCIE
10 2 (1.39%) CCA
10 2 (1.39%) Citrix Certification
10 2 (1.39%) A+ Certification
10 2 (1.39%) HND
10 2 (1.39%) Network+ Certification
10 2 (1.39%) MCTS
11 1 (0.69%) VCP5
11 1 (0.69%) VCP4
11 1 (0.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (17.36%) SLA
System Software
1 103 (71.53%) Active Directory
2 20 (13.89%) VMware Infrastructure
3 17 (11.81%) Hyper-V
4 14 (9.72%) XenApp
5 11 (7.64%) XenDesktop
6 7 (4.86%) vSphere
7 4 (2.78%) Citrix Presentation Server
8 3 (2.08%) XenServer
9 1 (0.69%) VMware ESXi
Systems Management
1 10 (6.94%) Nagios
1 10 (6.94%) SCCM
1 10 (6.94%) Opsview
2 4 (2.78%) Symantec Endpoint Protection
3 3 (2.08%) ZABBIX
3 3 (2.08%) Puppet
Vendors
1 89 (61.81%) Microsoft
2 56 (38.89%) Citrix
3 28 (19.44%) VMware
4 26 (18.06%) Cisco
5 22 (15.28%) Apple
6 10 (6.94%) Red Hat
6 10 (6.94%) Google
7 9 (6.25%) Symantec
8 7 (4.86%) SolarWinds
8 7 (4.86%) Polycom
8 7 (4.86%) Lotus
9 6 (4.17%) Sybase
10 5 (3.47%) Reuters
10 5 (3.47%) Bloomberg
10 5 (3.47%) McAfee
10 5 (3.47%) HP
11 4 (2.78%) Fidessa
12 3 (2.08%) Remedy
13 2 (1.39%) Dell
13 2 (1.39%) Juniper
South West London
Complete Tech Limited
Salary: From £18,000 to £25,000 per annum
Posted: 6 days ago
City, London
H&R Talent
Salary: From £28,000 to £35,000 per annum
Posted: 6 days ago