The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 575 599 564
Rank change year-on-year
+24 -35
Permanent jobs requiring a Service Desk Engineer 58 54 39
As % of all permanent IT jobs located in London 0.13% 0.11% 0.088%
As % of the Job Titles category 0.14% 0.12% 0.094%
Number of salaries quoted 56 51 36
Average salary £28,750 £27,000 £29,000
Average salary % change year-on-year
+6.48% -6.89%
90% offered a salary of more than £21,750 £22,000 £24,500
10% offered a salary of more than £33,000 £32,000 £33,250
UK excluding London average salary £22,500 £23,000 £22,500
% change year-on-year
-2.17% +2.22%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41608 45886 41320
As % of all permanent IT jobs located in London 93.35% 93.66% 93.69%
Number of salaries quoted 35298 38585 34779
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 3 July 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +35 9 £27,500 +10.00% 1
Barnet - 6 £33,000 -
Feltham - 2 £30,000 -
Beckenham - 2 £22,500 -
Croydon - 1 £22,000 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 July 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 131 (85.62%) Windows
2 106 (69.28%) Active Directory
3 91 (59.48%) Microsoft
4 84 (54.90%) Windows 7
5 69 (45.10%) MS Excel
6 59 (38.56%) ITIL
7 53 (34.64%) Windows Server 2008
8 52 (33.99%) MS Office
8 52 (33.99%) Citrix
9 50 (32.68%) MS Exchange
10 35 (22.88%) Finance
11 30 (19.61%) VMware
12 29 (18.95%) Cisco
12 29 (18.95%) Windows 8
13 28 (18.30%) Exchange Server 2010
13 28 (18.30%) SLA
14 27 (17.65%) Microsoft Certification
15 26 (16.99%) MCSE
16 23 (15.03%) SQL
17 22 (14.38%) Blackberry
18 21 (13.73%) TCP/IP
18 21 (13.73%) Windows Server 2012
18 21 (13.73%) iPad
19 20 (13.07%) Banking
20 19 (12.42%) Windows Server 2003
20 19 (12.42%) Windows XP
20 19 (12.42%) VMware Infrastructure
20 19 (12.42%) Hyper-V
20 19 (12.42%) MCITP
20 19 (12.42%) Exchange Server 2013

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 July 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (32.68%) MS Exchange
2 28 (18.30%) Exchange Server 2010
3 19 (12.42%) Exchange Server 2013
4 18 (11.76%) Blackberry Enterprise Server
5 17 (11.11%) Exchange Server 2007
6 7 (4.58%) IBM Notes
7 4 (2.61%) Apache
7 4 (2.61%) Tomcat
8 3 (1.96%) IIS
9 2 (1.31%) Lync
10 1 (0.65%) Exchange Server 2003
10 1 (0.65%) SharePoint
Applications
1 69 (45.10%) MS Excel
2 52 (33.99%) MS Office
3 8 (5.23%) MS PowerPoint
Cloud Services
1 9 (5.88%) Office 365
2 5 (3.27%) Google Apps
3 4 (2.61%) Google Drive
4 2 (1.31%) Microsoft Azure
5 1 (0.65%) Amazon AWS
Communications & Networking
1 21 (13.73%) TCP/IP
2 14 (9.15%) VPN
2 14 (9.15%) DNS
3 12 (7.84%) Firewall
4 11 (7.19%) VoIP
5 10 (6.54%) DHCP
5 10 (6.54%) LAN
6 9 (5.88%) SAN
7 7 (4.58%) Internet
7 7 (4.58%) FTP
8 6 (3.92%) IP Telephony
8 6 (3.92%) Unified Communications
8 6 (3.92%) PBX
8 6 (3.92%) ISDN
9 5 (3.27%) Cisco ASA
10 4 (2.61%) VLAN
10 4 (2.61%) Wireless
11 3 (1.96%) Network Security
11 3 (1.96%) WAN
12 2 (1.31%) Ethernet
Database & Business Intelligence
1 7 (4.58%) SQL Server
2 6 (3.92%) Informix
2 6 (3.92%) PostgreSQL
2 6 (3.92%) MySQL
3 1 (0.65%) SQL Server 2005
3 1 (0.65%) SQL Server 2008
Development Applications
1 5 (3.27%) Visual Studio
General
1 35 (22.88%) Finance
2 20 (13.07%) Banking
3 11 (7.19%) Games
4 8 (5.23%) Legal
5 6 (3.92%) Law
6 5 (3.27%) Publishing
7 4 (2.61%) Telecoms
8 2 (1.31%) Financial Institution
9 1 (0.65%) Marketing
9 1 (0.65%) French Language
9 1 (0.65%) German Language
9 1 (0.65%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (2.61%) XML
2 1 (0.65%) Application Packaging
2 1 (0.65%) Web Services
Miscellaneous
1 22 (14.38%) Blackberry
2 21 (13.73%) iPad
3 18 (11.76%) Analytical Skills
4 12 (7.84%) iPhone
5 11 (7.19%) Fat Client
5 11 (7.19%) Thin Client
6 8 (5.23%) Hedge funds
7 7 (4.58%) Social Network
8 6 (3.92%) Enterprise Software
8 6 (3.92%) User Experience
9 5 (3.27%) Video Conferencing
10 4 (2.61%) PDA
11 3 (1.96%) CMDB
12 1 (0.65%) Statistics
12 1 (0.65%) Management Information System
12 1 (0.65%) Handset
12 1 (0.65%) Replication
12 1 (0.65%) New Media
12 1 (0.65%) Private Cloud
Operating Systems
1 131 (85.62%) Windows
2 84 (54.90%) Windows 7
3 53 (34.64%) Windows Server 2008
4 29 (18.95%) Windows 8
5 21 (13.73%) Windows Server 2012
6 19 (12.42%) Windows XP
6 19 (12.42%) Windows Server 2003
7 17 (11.11%) Linux
8 13 (8.50%) Android
9 10 (6.54%) Mac OS X
9 10 (6.54%) Solaris
9 10 (6.54%) Apple iOS
10 3 (1.96%) Red Hat Enterprise Linux
10 3 (1.96%) Windows Vista
Processes & Methodologies
1 59 (38.56%) ITIL
2 18 (11.76%) Service Management
3 12 (7.84%) Service Delivery
4 11 (7.19%) ITSM
5 7 (4.58%) Incident Management
5 7 (4.58%) CRM
5 7 (4.58%) B2B
5 7 (4.58%) Configuration Management
5 7 (4.58%) ITIL V3
6 6 (3.92%) Migration
7 5 (3.27%) Mentoring
8 4 (2.61%) Data Privacy
8 4 (2.61%) Mobile Device Management
8 4 (2.61%) Problem Management
8 4 (2.61%) Time Management
8 4 (2.61%) Change Management
8 4 (2.61%) Disaster Recovery
9 3 (1.96%) Data Protection
9 3 (1.96%) Business Continuity
9 3 (1.96%) Agile Software Development
Programming Languages
1 23 (15.03%) SQL
2 10 (6.54%) PowerShell
3 4 (2.61%) PHP
Qualifications
1 27 (17.65%) Microsoft Certification
2 26 (16.99%) MCSE
3 19 (12.42%) MCITP
4 16 (10.46%) MCP
5 14 (9.15%) Degree
6 11 (7.19%) MCSA
7 10 (6.54%) ITIL Certification
8 8 (5.23%) CCNA
8 8 (5.23%) Cisco Certification
9 3 (1.96%) CCNP
10 2 (1.31%) CCA
10 2 (1.31%) Citrix Certification
10 2 (1.31%) CCIE
10 2 (1.31%) HND
10 2 (1.31%) Network+ Certification
10 2 (1.31%) A+ Certification
10 2 (1.31%) MCTS
11 1 (0.65%) VMware Certified Professional (VCP)
11 1 (0.65%) JNCIA
11 1 (0.65%) VCP4
Quality Assurance & Compliance
1 28 (18.30%) SLA
2 3 (1.96%) QA
System Software
1 106 (69.28%) Active Directory
2 19 (12.42%) VMware Infrastructure
2 19 (12.42%) Hyper-V
3 10 (6.54%) XenApp
4 6 (3.92%) XenDesktop
5 5 (3.27%) vSphere
6 4 (2.61%) Citrix Presentation Server
7 1 (0.65%) Terminal Server
7 1 (0.65%) VMware ESXi
Systems Management
1 10 (6.54%) Nagios
1 10 (6.54%) Opsview
2 8 (5.23%) SCCM
3 4 (2.61%) Symantec Endpoint Protection
4 3 (1.96%) ZABBIX
4 3 (1.96%) Puppet
5 1 (0.65%) Backup Exec
Vendors
1 91 (59.48%) Microsoft
2 52 (33.99%) Citrix
3 30 (19.61%) VMware
4 29 (18.95%) Cisco
5 16 (10.46%) Apple
6 10 (6.54%) Red Hat
6 10 (6.54%) Symantec
7 9 (5.88%) Google
8 7 (4.58%) SolarWinds
8 7 (4.58%) Lotus
8 7 (4.58%) HP
8 7 (4.58%) Reuters
8 7 (4.58%) Bloomberg
9 6 (3.92%) Sybase
10 5 (3.27%) McAfee
10 5 (3.27%) Polycom
11 4 (2.61%) Fidessa
12 3 (1.96%) Avaya
12 3 (1.96%) Salesforce.com
12 3 (1.96%) Remedy
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I.T. Skillfinder
Salary: £28000 - £34000 per annum + Bonus, Pension, Gym, Travel + more!
Posted: Yesterday
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Salary: £25000 - £32000 per annum + Bonus + 10% Pension
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