The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 537 577 581
Rank change year-on-year
+40 +4
Permanent jobs requiring a Service Desk Engineer 75 47 22
As % of all permanent IT jobs located in London 0.18% 0.11% 0.051%
As % of the Job Titles category 0.20% 0.12% 0.054%
Number of salaries quoted 56 46 21
Average salary £28,250 £28,000 £30,000
Average salary % change year-on-year
+0.89% -6.66%
90% offered a salary of more than £22,000 £23,000 £23,250
10% offered a salary of more than £35,000 £37,500 £45,000
UK excluding London average salary £21,500 £23,000 £22,500
% change year-on-year
-6.52% +2.22%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38180 39749 40739
As % of all permanent IT jobs located in London 93.77% 93.82% 94.14%
Number of salaries quoted 32210 32598 34627
Average salary £54,000 £52,500 £50,000
Average salary % change year-on-year
+2.85% +5.00%
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 6 March 2015.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -2 5 £31,000 +18.09% 2
Barnet - 4 £34,000 -
Canary Wharf - 3 £25,000 -
Wimbledon - 2 - -
Croydon +8 1 £22,000 -6.38% 1
Hammersmith - 1 £26,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 6 March 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 107 (89.92%) Windows
2 92 (77.31%) Active Directory
3 73 (61.34%) Microsoft
4 60 (50.42%) Windows 7
5 49 (41.18%) MS Excel
6 46 (38.66%) MS Office
7 42 (35.29%) ITIL
8 41 (34.45%) Citrix
9 37 (31.09%) Windows Server 2008
10 35 (29.41%) MS Exchange
10 35 (29.41%) Finance
11 33 (27.73%) Windows 8
12 27 (22.69%) VMware
13 25 (21.01%) Blackberry
14 23 (19.33%) SLA
15 21 (17.65%) SQL
15 21 (17.65%) Degree
16 20 (16.81%) Thin Client
16 20 (16.81%) Exchange Server 2007
16 20 (16.81%) Fat Client
17 19 (15.97%) Cisco
18 18 (15.13%) Apple
18 18 (15.13%) Blackberry Enterprise Server
19 17 (14.29%) Banking
19 17 (14.29%) Microsoft Certification
19 17 (14.29%) VMware Infrastructure
20 16 (13.45%) iPad
20 16 (13.45%) Analytical Skills
20 16 (13.45%) Mac OS X
20 16 (13.45%) Windows XP

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 6 March 2015, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (29.41%) MS Exchange
2 20 (16.81%) Exchange Server 2007
3 18 (15.13%) Blackberry Enterprise Server
4 8 (6.72%) Exchange Server 2010
5 4 (3.36%) Apache
5 4 (3.36%) Tomcat
6 3 (2.52%) Exchange Server 2013
7 2 (1.68%) Exchange Server 2003
7 2 (1.68%) IBM Notes
8 1 (0.84%) SharePoint
8 1 (0.84%) Lync
Applications
1 49 (41.18%) MS Excel
2 46 (38.66%) MS Office
3 3 (2.52%) MS PowerPoint
4 1 (0.84%) MS Visio
Cloud Services
1 8 (6.72%) Google Apps
2 5 (4.20%) Office 365
3 1 (0.84%) Amazon AWS
Communications & Networking
1 14 (11.76%) LAN
2 13 (10.92%) DNS
3 11 (9.24%) Firewall
4 10 (8.40%) VPN
4 10 (8.40%) WAN
5 8 (6.72%) DHCP
5 8 (6.72%) TCP/IP
5 8 (6.72%) Internet
5 8 (6.72%) IP Telephony
6 6 (5.04%) Wireless
7 5 (4.20%) VoIP
8 4 (3.36%) FTP
8 4 (3.36%) Unified Communications
9 3 (2.52%) PBX
9 3 (2.52%) ISDN
9 3 (2.52%) MPLS
9 3 (2.52%) OSPF
9 3 (2.52%) BGP
9 3 (2.52%) DSL
9 3 (2.52%) IPv4
Database & Business Intelligence
1 3 (2.52%) MySQL
1 3 (2.52%) SQL Server
1 3 (2.52%) Informix
1 3 (2.52%) PostgreSQL
Development Applications
1 7 (5.88%) Visual Studio
General
1 35 (29.41%) Finance
2 17 (14.29%) Banking
3 12 (10.08%) Games
4 7 (5.88%) Publishing
4 7 (5.88%) Law
5 4 (3.36%) Legal
6 3 (2.52%) Marketing
7 1 (0.84%) French Language
7 1 (0.84%) German Language
7 1 (0.84%) Spanish Language
7 1 (0.84%) Advertising
7 1 (0.84%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (3.36%) XML
2 1 (0.84%) Web Services
Miscellaneous
1 25 (21.01%) Blackberry
2 20 (16.81%) Thin Client
2 20 (16.81%) Fat Client
3 16 (13.45%) iPad
3 16 (13.45%) Analytical Skills
4 7 (5.88%) Hedge funds
4 7 (5.88%) Social Network
5 6 (5.04%) CMDB
6 5 (4.20%) iPhone
7 3 (2.52%) Enterprise Software
7 3 (2.52%) User Experience
8 2 (1.68%) Video Conferencing
8 2 (1.68%) Graphic Design
9 1 (0.84%) Replication
9 1 (0.84%) SecurID
9 1 (0.84%) PDA
9 1 (0.84%) Statistics
9 1 (0.84%) New Media
Operating Systems
1 107 (89.92%) Windows
2 60 (50.42%) Windows 7
3 37 (31.09%) Windows Server 2008
4 33 (27.73%) Windows 8
5 16 (13.45%) Windows XP
5 16 (13.45%) Mac OS X
6 15 (12.61%) Windows Server 2003
7 14 (11.76%) Linux
8 8 (6.72%) Android
9 7 (5.88%) Solaris
9 7 (5.88%) Apple iOS
10 6 (5.04%) Windows Server 2012
11 1 (0.84%) Windows Vista
Processes & Methodologies
1 42 (35.29%) ITIL
2 15 (12.61%) Service Management
3 12 (10.08%) Incident Management
4 10 (8.40%) B2B
5 9 (7.56%) Service Delivery
6 8 (6.72%) Configuration Management
6 8 (6.72%) ITIL V3
7 7 (5.88%) ITSM
7 7 (5.88%) Mobile Device Management
8 6 (5.04%) Disaster Recovery
9 4 (3.36%) Problem Management
9 4 (3.36%) Change Management
9 4 (3.36%) CRM
10 2 (1.68%) Root Cause Analysis
11 1 (0.84%) Continuous Improvement
11 1 (0.84%) Time Management
11 1 (0.84%) Online Marketing
11 1 (0.84%) Network Management
11 1 (0.84%) Document Management
11 1 (0.84%) Service Desk Management
Programming Languages
1 21 (17.65%) SQL
2 7 (5.88%) PowerShell
3 4 (3.36%) PHP
Qualifications
1 21 (17.65%) Degree
2 17 (14.29%) Microsoft Certification
3 15 (12.61%) MCSE
4 10 (8.40%) MCSA
5 8 (6.72%) ITIL Certification
6 7 (5.88%) VCP4
6 7 (5.88%) MCITP
7 5 (4.20%) MCP
8 3 (2.52%) VMware Certified Professional (VCP)
8 3 (2.52%) CCNA
8 3 (2.52%) Cisco Certification
9 2 (1.68%) ITIL Foundation Certificate
10 1 (0.84%) CCNP
10 1 (0.84%) Network+ Certification
10 1 (0.84%) A+ Certification
10 1 (0.84%) JNCIA
10 1 (0.84%) VCP5
10 1 (0.84%) SC Cleared
10 1 (0.84%) Security Cleared
Quality Assurance & Compliance
1 23 (19.33%) SLA
System Software
1 92 (77.31%) Active Directory
2 17 (14.29%) VMware Infrastructure
3 11 (9.24%) Hyper-V
3 11 (9.24%) XenDesktop
4 7 (5.88%) vSphere
4 7 (5.88%) XenApp
5 4 (3.36%) XenServer
6 1 (0.84%) VMware ESXi
Systems Management
1 7 (5.88%) Nagios
1 7 (5.88%) SCCM
1 7 (5.88%) Opsview
2 3 (2.52%) ZABBIX
Vendors
1 73 (61.34%) Microsoft
2 41 (34.45%) Citrix
3 27 (22.69%) VMware
4 19 (15.97%) Cisco
5 18 (15.13%) Apple
6 12 (10.08%) Google
7 8 (6.72%) SolarWinds
8 7 (5.88%) Polycom
8 7 (5.88%) HP
8 7 (5.88%) Red Hat
9 5 (4.20%) Reuters
9 5 (4.20%) Bloomberg
9 5 (4.20%) Fidessa
10 3 (2.52%) Sybase
10 3 (2.52%) McAfee
11 2 (1.68%) Symantec
11 2 (1.68%) Remedy
11 2 (1.68%) Lotus
12 1 (0.84%) Dell
12 1 (0.84%) Avaya
Uxbridge, Middlesex
Roc Search
Salary: £20000 - £25000 per annum + + benefits
Posted: Yesterday
Croydon, Surrey
FT Select
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £25000 per annum + benefits
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £24000 - £32000 per annum + + 10% Pension + Bonus
Posted: Yesterday
West London
Harris Global
Posted: 2 days ago
City, London
Wavex Technology Limited
Salary: From £20,000 to £22,000 per annum Plus bonus and benefits
Posted: 14 days ago