The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 569 593 601
Rank change year-on-year
+24 +8
Permanent jobs requiring a Service Desk Engineer 54 16 40
As % of all permanent IT jobs located in London 0.12% 0.036% 0.079%
As % of the Job Titles category 0.13% 0.039% 0.083%
Number of salaries quoted 53 16 40
Average salary £26,000 £25,750 £28,000
Average salary % change year-on-year
+0.97% -8.03%
90% offered a salary of more than £21,500 £22,250 £22,900
10% offered a salary of more than £28,000 £33,250 £35,250
UK excluding London average salary £23,500 £22,000 £22,500
% change year-on-year
+6.81% -2.22%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42846 41399 47957
As % of all permanent IT jobs located in London 93.35% 93.51% 94.52%
Number of salaries quoted 35783 34736 41598
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in London

Service Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the London region.

Service Desk Engineer Salary Trend in London

Service Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the London region over the 3 months to 16 September 2014.

Service Desk Engineer Salary Histogram in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 23 £26,500 - 3
Greenford - 2 £19,500 -
Hounslow - 2 £27,500 -
Sidcup - 2 £23,000 -
Barking - 1 £21,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 16 September 2014, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 79 (69.30%) Active Directory
2 76 (66.67%) Windows
3 72 (63.16%) Microsoft
4 44 (38.60%) Citrix
5 40 (35.09%) Microsoft Certification
6 39 (34.21%) MS Excel
6 39 (34.21%) VMware
7 36 (31.58%) MS Office
8 32 (28.07%) ITIL
9 30 (26.32%) Cisco
10 29 (25.44%) MS Exchange
11 28 (24.56%) DNS
12 27 (23.68%) SLA
12 27 (23.68%) MCITP
13 25 (21.93%) VPN
14 24 (21.05%) MCSE
15 23 (20.18%) Windows Server 2008
16 22 (19.30%) Windows 7
17 20 (17.54%) VMware Infrastructure
17 20 (17.54%) Windows XP
18 19 (16.67%) Exchange Server 2007
19 18 (15.79%) E-Commerce
20 16 (14.04%) Windows Server 2003
20 16 (14.04%) VLAN
21 15 (13.16%) MCP
21 15 (13.16%) SQL
21 15 (13.16%) Windows 8
21 15 (13.16%) Exchange Server 2010
22 12 (10.53%) Firewall
23 11 (9.65%) Blackberry

Service Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 16 September 2014, IT jobs across the London region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (25.44%) MS Exchange
2 19 (16.67%) Exchange Server 2007
3 15 (13.16%) Exchange Server 2010
4 9 (7.89%) Exchange Server 2003
5 8 (7.02%) Blackberry Enterprise Server
6 5 (4.39%) Exchange Server 2013
7 2 (1.75%) Apache
7 2 (1.75%) Tomcat
8 1 (0.88%) CMS
8 1 (0.88%) SharePoint
8 1 (0.88%) Lync
Applications
1 39 (34.21%) MS Excel
2 36 (31.58%) MS Office
Business Applications
1 1 (0.88%) SAP Oil and Gas
Cloud Services
1 2 (1.75%) SaaS
2 1 (0.88%) Cloud Computing
2 1 (0.88%) Google Apps
Communications & Networking
1 28 (24.56%) DNS
2 25 (21.93%) VPN
3 16 (14.04%) VLAN
4 12 (10.53%) Firewall
5 10 (8.77%) DHCP
6 8 (7.02%) Cisco ASA
6 8 (7.02%) SAN
7 6 (5.26%) TCP/IP
8 5 (4.39%) VoIP
9 4 (3.51%) FTP
10 3 (2.63%) Wireless
10 3 (2.63%) LAN
11 2 (1.75%) Network Security
11 2 (1.75%) PBX
11 2 (1.75%) WAN
11 2 (1.75%) BGP
11 2 (1.75%) DSL
11 2 (1.75%) Internet
11 2 (1.75%) MPLS
11 2 (1.75%) OSPF
Database & Business Intelligence
1 2 (1.75%) Informix
1 2 (1.75%) MySQL
1 2 (1.75%) SQL Server
1 2 (1.75%) PostgreSQL
Development Applications
1 1 (0.88%) JIRA
General
1 6 (5.26%) Finance
2 3 (2.63%) Banking
2 3 (2.63%) Advertising
3 2 (1.75%) Publishing
3 2 (1.75%) Legal
3 2 (1.75%) Games
3 2 (1.75%) Marketing
3 2 (1.75%) Telecoms
4 1 (0.88%) Law
4 1 (0.88%) Electronics
4 1 (0.88%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (3.51%) XML
2 2 (1.75%) CSS
2 2 (1.75%) SOAP
2 2 (1.75%) HTML
2 2 (1.75%) X-Windows
Miscellaneous
1 11 (9.65%) Blackberry
2 8 (7.02%) Clustering
3 4 (3.51%) Analytical Skills
3 4 (3.51%) Fat Client
3 4 (3.51%) Thin Client
3 4 (3.51%) PDA
4 3 (2.63%) Management Information System
4 3 (2.63%) Smartphone
4 3 (2.63%) iPad
5 2 (1.75%) Digital Media
5 2 (1.75%) Video Conferencing
6 1 (0.88%) DTV
6 1 (0.88%) E-Learning
6 1 (0.88%) iPhone
6 1 (0.88%) User Experience
Operating Systems
1 76 (66.67%) Windows
2 23 (20.18%) Windows Server 2008
3 22 (19.30%) Windows 7
4 20 (17.54%) Windows XP
5 16 (14.04%) Windows Server 2003
6 15 (13.16%) Windows 8
7 11 (9.65%) Linux
7 11 (9.65%) Windows Server 2012
8 7 (6.14%) Android
9 5 (4.39%) Mac OS X
10 4 (3.51%) Mac OS
10 4 (3.51%) Apple iOS
10 4 (3.51%) Solaris
Processes & Methodologies
1 32 (28.07%) ITIL
2 18 (15.79%) E-Commerce
3 9 (7.89%) Incident Management
4 8 (7.02%) Change Management
5 5 (4.39%) ITSM
6 4 (3.51%) Mentoring
6 4 (3.51%) Problem Management
6 4 (3.51%) Configuration Management
6 4 (3.51%) Service Management
7 3 (2.63%) Continuous Improvement
8 2 (1.75%) Root Cause Analysis
8 2 (1.75%) B2B
8 2 (1.75%) SEO
8 2 (1.75%) Service Delivery
9 1 (0.88%) eTOM
9 1 (0.88%) Asset Management
9 1 (0.88%) Programme Management
9 1 (0.88%) Business Intelligence
9 1 (0.88%) CRM
9 1 (0.88%) Time Management
Programming Languages
1 15 (13.16%) SQL
2 2 (1.75%) JavaScript
2 2 (1.75%) PHP
Qualifications
1 40 (35.09%) Microsoft Certification
2 27 (23.68%) MCITP
3 24 (21.05%) MCSE
4 15 (13.16%) MCP
5 11 (9.65%) CCNA
5 11 (9.65%) Cisco Certification
6 6 (5.26%) Degree
7 5 (4.39%) VMware Certified Professional (VCP)
7 5 (4.39%) CCNP
7 5 (4.39%) ITIL Certification
7 5 (4.39%) MCSA
7 5 (4.39%) HNC
7 5 (4.39%) HND
8 1 (0.88%) CCA
8 1 (0.88%) Citrix Certification
8 1 (0.88%) Security Cleared
8 1 (0.88%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 27 (23.68%) SLA
System Software
1 79 (69.30%) Active Directory
2 20 (17.54%) VMware Infrastructure
3 9 (7.89%) Hyper-V
4 6 (5.26%) Terminal Services
5 5 (4.39%) XenApp
6 2 (1.75%) Terminal Server
7 1 (0.88%) XenServer
Systems Management
1 5 (4.39%) Nagios
2 4 (3.51%) Opsview
3 1 (0.88%) SCCM
3 1 (0.88%) SCOM
Vendors
1 72 (63.16%) Microsoft
2 44 (38.60%) Citrix
3 39 (34.21%) VMware
4 30 (26.32%) Cisco
5 11 (9.65%) HP
6 8 (7.02%) Symantec
7 5 (4.39%) SolarWinds
8 4 (3.51%) Avaya
8 4 (3.51%) Red Hat
9 3 (2.63%) Google
9 3 (2.63%) Apple
9 3 (2.63%) LANDesk
10 2 (1.75%) SonicWALL
10 2 (1.75%) Sybase
10 2 (1.75%) Dell
11 1 (0.88%) Remedy
11 1 (0.88%) Reuters
11 1 (0.88%) Bloomberg
11 1 (0.88%) BT
11 1 (0.88%) Wyse
City, London
Joseph Harry Ltd
Salary: £22000 - £28000 per annum + + 10% Pension + Bonus
Posted: 2 days ago
City of London
Harrington Starr
Salary: £45000 per annum
Posted: 3 days ago
London
Capita - ITIN
Salary: £20000.00 - £22000.00 per annum
Posted: 6 days ago
Enfield
Sovereign Business Resources
Salary: £20000 per annum + shift pay
Posted: 17 days ago
London, United Kingdom
MBA IT
Salary: Competitive
Posted: 17 days ago