The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 557 568 616
Rank change year-on-year
+11 +48
Permanent jobs requiring a Service Desk Manager 82 73 49
As % of all permanent IT jobs located in London 0.20% 0.18% 0.12%
As % of the Job Titles category 0.21% 0.19% 0.12%
Number of salaries quoted 72 70 44
Average salary £47,500 £50,000 £45,000
Average salary % change year-on-year
-5.00% +11.11%
90% offered a salary of more than £38,000 £37,500 £40,000
10% offered a salary of more than £54,950 £59,550 £59,250
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39316 39186 40518
As % of all permanent IT jobs located in London 95.73% 95.73% 95.66%
Number of salaries quoted 33943 33221 33153
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 5 February 2016.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +71 26 £47,500 +26.66% 2
Sidcup - 4 £49,000 - 1
Wembley - 4 £40,000 -
Harrow - 1 £42,500 -
Hammersmith - 1 £50,000 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT jobs across the London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 114 (67.06%) ITIL
2 69 (40.59%) Windows
3 57 (33.53%) SLA
4 50 (29.41%) Microsoft
5 42 (24.71%) ITIL Certification
5 42 (24.71%) Service Delivery
6 40 (23.53%) Active Directory
7 39 (22.94%) Continuous Improvement
8 36 (21.18%) Windows 7
9 35 (20.59%) Line Management
10 33 (19.41%) Service Management
11 30 (17.65%) ITSM
11 30 (17.65%) Performance Management
12 29 (17.06%) Incident Management
12 29 (17.06%) Service Desk Management
13 27 (15.88%) Windows Server
13 27 (15.88%) Finance
14 25 (14.71%) Windows Server 2008
15 21 (12.35%) Windows Server 2012
16 19 (11.18%) Banking
16 19 (11.18%) Change Management
16 19 (11.18%) Problem Management
17 18 (10.59%) VMware
17 18 (10.59%) Citrix
18 17 (10.00%) Sun
18 17 (10.00%) Cisco
18 17 (10.00%) Degree
18 17 (10.00%) ITIL V3
18 17 (10.00%) Mentoring
18 17 (10.00%) Analytical Skills

Service Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT jobs across the London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (5.88%) MS Exchange
2 6 (3.53%) Exchange Server 2007
3 3 (1.76%) Confluence
4 2 (1.18%) SharePoint
4 2 (1.18%) SharePoint 2013
5 1 (0.59%) Exchange Server 2010
Applications
1 15 (8.82%) MS Office
2 12 (7.06%) MS Excel
3 3 (1.76%) MS Visio
4 2 (1.18%) MS PowerPoint
Business Applications
1 2 (1.18%) Remedy ITSM
Cloud Services
1 5 (2.94%) Office 365
2 1 (0.59%) Microsoft Azure
2 1 (0.59%) SaaS
Communications & Networking
1 13 (7.65%) DHCP
1 13 (7.65%) DNS
2 11 (6.47%) Broadband
2 11 (6.47%) TCP/IP
3 7 (4.12%) VPN
4 5 (2.94%) Firewall
4 5 (2.94%) Wireless
5 4 (2.35%) Intranet
6 3 (1.76%) LAN
6 3 (1.76%) VoIP
6 3 (1.76%) WAN
7 2 (1.18%) Internet
7 2 (1.18%) IPsec
7 2 (1.18%) SSL
Database & Business Intelligence
1 5 (2.94%) SQL Server
2 2 (1.18%) SQL Server 2008
2 2 (1.18%) SQL Server 2012
General
1 27 (15.88%) Finance
2 19 (11.18%) Banking
3 7 (4.12%) Law
4 6 (3.53%) Financial Institution
4 6 (3.53%) Investment Banking
4 6 (3.53%) Retail
5 5 (2.94%) Legal
5 5 (2.94%) Telecoms
6 4 (2.35%) Marketing
7 1 (0.59%) Advertising
7 1 (0.59%) Front Office
7 1 (0.59%) Pharmaceutical
7 1 (0.59%) Private Banking
7 1 (0.59%) Publishing
7 1 (0.59%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (2.35%) Doctrine
2 3 (1.76%) .NET
3 1 (0.59%) HTML
3 1 (0.59%) SAP Basis
3 1 (0.59%) XML
Miscellaneous
1 17 (10.00%) Analytical Skills
2 15 (8.82%) Management Information System
3 8 (4.71%) Blackberry
4 7 (4.12%) Performance Metrics
5 6 (3.53%) Hedge funds
5 6 (3.53%) Statistics
6 5 (2.94%) CMDB
6 5 (2.94%) Data Centre
7 3 (1.76%) iPhone
8 2 (1.18%) Computer Science
8 2 (1.18%) EPoS
Operating Systems
1 69 (40.59%) Windows
2 36 (21.18%) Windows 7
3 27 (15.88%) Windows Server
4 25 (14.71%) Windows Server 2008
5 21 (12.35%) Windows Server 2012
6 14 (8.24%) Windows Server 2003
7 11 (6.47%) Windows 10
8 8 (4.71%) Android
8 8 (4.71%) Apple iOS
9 3 (1.76%) Mac OS X
9 3 (1.76%) Windows XP
10 2 (1.18%) Linux
10 2 (1.18%) Windows 8
Processes & Methodologies
1 114 (67.06%) ITIL
2 42 (24.71%) Service Delivery
3 39 (22.94%) Continuous Improvement
4 35 (20.59%) Line Management
5 33 (19.41%) Service Management
6 30 (17.65%) ITSM
6 30 (17.65%) Performance Management
7 29 (17.06%) Incident Management
7 29 (17.06%) Service Desk Management
8 19 (11.18%) Change Management
8 19 (11.18%) Problem Management
9 17 (10.00%) ITIL V3
9 17 (10.00%) Mentoring
10 15 (8.82%) E-Commerce
11 12 (7.06%) People Management
12 11 (6.47%) Change Control
13 10 (5.88%) Root Cause Analysis
13 10 (5.88%) Stakeholder Management
14 6 (3.53%) Configuration Management
14 6 (3.53%) Information Security
Programming Languages
1 10 (5.88%) SQL
2 2 (1.18%) C
2 2 (1.18%) Java
2 2 (1.18%) JavaScript
3 1 (0.59%) T-SQL
Qualifications
1 42 (24.71%) ITIL Certification
2 17 (10.00%) Degree
3 6 (3.53%) CCNA
3 6 (3.53%) Cisco Certification
3 6 (3.53%) HND
3 6 (3.53%) Microsoft Certification
4 4 (2.35%) MCTS
5 2 (1.18%) A+ Certification
5 2 (1.18%) MCITP
5 2 (1.18%) MCP
5 2 (1.18%) MCSA
5 2 (1.18%) MCSE
6 1 (0.59%) ITIL Foundation Certificate
6 1 (0.59%) SC Cleared
6 1 (0.59%) Security Cleared
Quality Assurance & Compliance
1 57 (33.53%) SLA
System Software
1 40 (23.53%) Active Directory
2 14 (8.24%) Hyper-V
3 10 (5.88%) VMware Infrastructure
4 8 (4.71%) XenApp
5 6 (3.53%) XenDesktop
6 4 (2.35%) Terminal Server
7 2 (1.18%) Terminal Services
Systems Management
1 3 (1.76%) AirWatch
1 3 (1.76%) ITRS Geneos
2 2 (1.18%) SCCM
3 1 (0.59%) Backup Exec
Vendors
1 50 (29.41%) Microsoft
2 18 (10.59%) Citrix
2 18 (10.59%) VMware
3 17 (10.00%) Cisco
3 17 (10.00%) Sun
4 8 (4.71%) ServiceNow
5 6 (3.53%) SolarWinds
6 5 (2.94%) AppSense
7 3 (1.76%) Juniper
8 2 (1.18%) BMC
8 2 (1.18%) Dell
8 2 (1.18%) HP
8 2 (1.18%) Remedy
8 2 (1.18%) SAP
9 1 (0.59%) Adobe
9 1 (0.59%) Bloomberg
9 1 (0.59%) Fidessa
9 1 (0.59%) Meraki
9 1 (0.59%) Reuters
London
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 21 hours ago
City, London
ANSON MCCADE
Salary: up to £55k+Package
Posted: Yesterday
Sidcup, Kent
@ITS
Salary: From £45,000 to £53,000 per annum + benefits
Posted: Yesterday
City, London
Burns Sheehan
Salary: £45000 - £50000.00 per annum
Posted: 3 days ago
South West London
World First
Salary: From £45,000 to £50,000 per annum + excellent bonus & benefits package
Posted: 11 days ago