The statistics below represent IT jobs advertised across the London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 612 540 597
Rank change year-on-year
-72 +57
Permanent jobs requiring a Service Desk Manager 18 108 61
As % of all permanent IT jobs located in London 0.046% 0.24% 0.13%
As % of the Job Titles category 0.048% 0.26% 0.14%
Number of salaries quoted 16 102 60
Median salary £42,000 £45,000 £50,000
Median salary % change year-on-year
-6.66% -10.00%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £57,500 £55,000 £70,000
UK excluding London median salary £38,000 £40,000 £37,500
% change year-on-year
-5.00% +6.66%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37419 42215 44459
As % of all permanent IT jobs located in London 95.71% 95.58% 95.77%
Number of salaries quoted 32505 35940 37043
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

Service Desk Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 31 August 2016.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 3 £55,000 +39.68% 1
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 31 August 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Manager in the job title.

1 50 (76.92%) ITIL
2 28 (43.08%) Windows
3 22 (33.85%) Service Delivery
4 18 (27.69%) SLA
4 18 (27.69%) Microsoft
5 15 (23.08%) Active Directory
6 14 (21.54%) Windows 7
7 13 (20.00%) ITIL Certification
7 13 (20.00%) Service Management
7 13 (20.00%) Finance
8 12 (18.46%) MS Excel
9 11 (16.92%) MS Office
9 11 (16.92%) Change Management
10 9 (13.85%) MS Exchange
11 7 (10.77%) Incident Management
11 7 (10.77%) ITIL V3
11 7 (10.77%) Windows Server 2012
11 7 (10.77%) ITIL Foundation Certificate
11 7 (10.77%) Service Desk Management
12 6 (9.23%) Office 365
12 6 (9.23%) Exchange Server 2010
12 6 (9.23%) Windows Server
12 6 (9.23%) Mac OS X
12 6 (9.23%) PRINCE2
12 6 (9.23%) Windows Server 2008
13 5 (7.69%) Linux
13 5 (7.69%) Windows 10
14 4 (6.15%) Line Management
14 4 (6.15%) Mentoring
14 4 (6.15%) Coaching

Service Desk Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.85%) MS Exchange
2 6 (9.23%) Exchange Server 2010
3 3 (4.62%) Exchange Server 2013
3 3 (4.62%) Skype for Business
4 1 (1.54%) SharePoint
4 1 (1.54%) SharePoint 2013
Applications
1 12 (18.46%) MS Excel
2 11 (16.92%) MS Office
Business Applications
1 1 (1.54%) Dynamics CRM
Cloud Services
1 6 (9.23%) Office 365
Communications & Networking
1 3 (4.62%) Cisco IOS
1 3 (4.62%) Firewall
1 3 (4.62%) LAN
1 3 (4.62%) VPN
1 3 (4.62%) WAN
2 2 (3.08%) IP Telephony
2 2 (3.08%) Skype
2 2 (3.08%) TCP/IP
3 1 (1.54%) Extranet
3 1 (1.54%) Kerberos
3 1 (1.54%) SAN
3 1 (1.54%) VLAN
3 1 (1.54%) Wireless
Database & Business Intelligence
1 1 (1.54%) Crystal Reports
1 1 (1.54%) SQL Server
Development Applications
1 1 (1.54%) JIRA
General
1 13 (20.00%) Finance
2 3 (4.62%) Advertising
2 3 (4.62%) Telecoms
3 2 (3.08%) Legal
3 2 (3.08%) Marketing
4 1 (1.54%) Banking
4 1 (1.54%) Law
4 1 (1.54%) Retail
Miscellaneous
1 3 (4.62%) Management Information System
1 3 (4.62%) Performance Metrics
2 2 (3.08%) Blackberry
3 1 (1.54%) Client/Server
3 1 (1.54%) Clustering
3 1 (1.54%) CMDB
3 1 (1.54%) Fintech
3 1 (1.54%) Handset
3 1 (1.54%) iPad
3 1 (1.54%) iPhone
3 1 (1.54%) Smartphone
Operating Systems
1 28 (43.08%) Windows
2 14 (21.54%) Windows 7
3 7 (10.77%) Windows Server 2012
4 6 (9.23%) Mac OS X
4 6 (9.23%) Windows Server
4 6 (9.23%) Windows Server 2008
5 5 (7.69%) Linux
5 5 (7.69%) Windows 10
6 3 (4.62%) Android
7 2 (3.08%) Apple iOS
7 2 (3.08%) Mac OS
8 1 (1.54%) Mac OS X Server
8 1 (1.54%) Windows 8
Processes & Methodologies
1 50 (76.92%) ITIL
2 22 (33.85%) Service Delivery
3 13 (20.00%) Service Management
4 11 (16.92%) Change Management
5 7 (10.77%) Incident Management
5 7 (10.77%) ITIL V3
5 7 (10.77%) Service Desk Management
6 6 (9.23%) PRINCE2
7 4 (6.15%) Coaching
7 4 (6.15%) ITSM
7 4 (6.15%) Line Management
7 4 (6.15%) Mentoring
7 4 (6.15%) Performance Management
7 4 (6.15%) Problem Management
8 3 (4.62%) Continuous Improvement
8 3 (4.62%) CRM
8 3 (4.62%) Knowledge Management
8 3 (4.62%) Project Management
8 3 (4.62%) Stakeholder Management
8 3 (4.62%) Supplier Management
Programming Languages
1 1 (1.54%) SQL
Qualifications
1 13 (20.00%) ITIL Certification
2 7 (10.77%) ITIL Foundation Certificate
3 3 (4.62%) MCITP
3 3 (4.62%) MCSE
3 3 (4.62%) Microsoft Certification
3 3 (4.62%) PRINCE2 Certification
4 2 (3.08%) MCDST
4 2 (3.08%) MCSA
5 1 (1.54%) A+ Certification
5 1 (1.54%) Degree
5 1 (1.54%) MCP
5 1 (1.54%) Postgraduate
5 1 (1.54%) Security Cleared
Quality Assurance & Compliance
1 18 (27.69%) SLA
2 2 (3.08%) Sarbanes-Oxley
System Software
1 15 (23.08%) Active Directory
2 2 (3.08%) vSphere
3 1 (1.54%) Hyper-V
3 1 (1.54%) VMware ESXi
3 1 (1.54%) VMware Infrastructure
3 1 (1.54%) XenApp
3 1 (1.54%) XenDesktop
Systems Management
1 3 (4.62%) AirWatch
2 1 (1.54%) Backup Exec
2 1 (1.54%) Failover Clustering
2 1 (1.54%) SCCM
Vendors
1 18 (27.69%) Microsoft
2 4 (6.15%) Apple
2 4 (6.15%) Cisco
3 3 (4.62%) Citrix
3 3 (4.62%) ServiceNow
3 3 (4.62%) VMware
4 2 (3.08%) HP
4 2 (3.08%) LANDesk
4 2 (3.08%) MobileIron
5 1 (1.54%) Adobe
5 1 (1.54%) Dell
5 1 (1.54%) EMC
5 1 (1.54%) NetApp
5 1 (1.54%) Nimble Storage
5 1 (1.54%) Remedy
5 1 (1.54%) SolarWinds
5 1 (1.54%) Spiceworks
5 1 (1.54%) Sun
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £40,000 to £50,000 per annum + Company Car + Package
Posted: 6 days ago
Central London / West End
Involved Solutions Ltd
Salary: £0.00 - £40000.00 per annum + Benefits
Posted: 6 days ago
North London
Mint
Salary: £35000 - £40000 per annum + Excellent
Posted: 13 days ago
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 14 days ago
London
IQ Telecom
Salary: £35000 - £45000 per annum
Posted: 16 days ago