The statistics below represent IT jobs advertised across the London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 561 594 605
Rank change year-on-year
+33 +11
Permanent jobs requiring a Service Desk Manager 34 69 57
As % of all permanent IT jobs located in London 0.097% 0.16% 0.13%
As % of the Job Titles category 0.10% 0.16% 0.13%
Number of salaries quoted 31 64 55
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £38,500 £39,000 £37,800
10% offered a salary of more than £72,500 £55,000 £67,500
UK excluding London median salary £40,000 £42,500 £37,500
% change year-on-year
-5.88% +13.33%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
33643 41995 43834
As % of all permanent IT jobs located in London 95.88% 96.23% 96.22%
Number of salaries quoted 28690 35684 37222
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Service Desk Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 3 December 2016.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 8 £66,250 +35.89% 1
Croydon -1 1 £42,500 +8.97%
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 3 December 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Manager in the job title.

1 42 (80.77%) ITIL
2 21 (40.38%) SLA
3 16 (30.77%) Service Delivery
4 14 (26.92%) ITIL Certification
4 14 (26.92%) Finance
5 12 (23.08%) Windows
6 10 (19.23%) MS Excel
6 10 (19.23%) Problem Management
7 9 (17.31%) Microsoft
7 9 (17.31%) Service Management
8 8 (15.38%) Project Management
8 8 (15.38%) Active Directory
9 7 (13.46%) Incident Management
9 7 (13.46%) Legal
10 6 (11.54%) Microsoft Certification
10 6 (11.54%) MS Office
10 6 (11.54%) Windows Server
11 5 (9.62%) Line Management
11 5 (9.62%) Windows Server 2012
11 5 (9.62%) ServiceNow
11 5 (9.62%) Windows 7
11 5 (9.62%) Time Management
11 5 (9.62%) MCSE
11 5 (9.62%) MCSA
11 5 (9.62%) Management Information System
12 4 (7.69%) PRINCE2
12 4 (7.69%) MCDST
12 4 (7.69%) MCITP
12 4 (7.69%) Office 365
12 4 (7.69%) Apple iOS

Service Desk Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.85%) Exchange Server 2010
1 2 (3.85%) MS Exchange
2 1 (1.92%) Exchange Server 2013
2 1 (1.92%) Skype for Business
Applications
1 10 (19.23%) MS Excel
2 6 (11.54%) MS Office
3 3 (5.77%) MS PowerPoint
Cloud Services
1 4 (7.69%) Office 365
2 2 (3.85%) Amazon AWS
2 2 (3.85%) Microsoft Azure
2 2 (3.85%) SaaS
Communications & Networking
1 2 (3.85%) Firewall
2 1 (1.92%) Cisco IOS
2 1 (1.92%) VLAN
2 1 (1.92%) VPN
Database & Business Intelligence
1 2 (3.85%) SQL Server
2 1 (1.92%) Crystal Reports
General
1 14 (26.92%) Finance
2 7 (13.46%) Legal
3 3 (5.77%) Banking
3 3 (5.77%) Telecoms
4 1 (1.92%) Advertising
4 1 (1.92%) Law
4 1 (1.92%) Retail
Miscellaneous
1 5 (9.62%) Management Information System
2 3 (5.77%) Performance Metrics
3 2 (3.85%) Analytical Skills
4 1 (1.92%) Blackberry
4 1 (1.92%) Clustering
4 1 (1.92%) CMDB
4 1 (1.92%) IVR
4 1 (1.92%) Tandem
4 1 (1.92%) User Experience
Operating Systems
1 12 (23.08%) Windows
2 6 (11.54%) Windows Server
3 5 (9.62%) Windows 7
3 5 (9.62%) Windows Server 2012
4 4 (7.69%) Apple iOS
5 3 (5.77%) Android
5 3 (5.77%) Mac OS
6 2 (3.85%) Mac OS X
6 2 (3.85%) Windows Server 2008
7 1 (1.92%) Windows 10
7 1 (1.92%) Windows 8
Processes & Methodologies
1 42 (80.77%) ITIL
2 16 (30.77%) Service Delivery
3 10 (19.23%) Problem Management
4 9 (17.31%) Service Management
5 8 (15.38%) Project Management
6 7 (13.46%) Incident Management
7 5 (9.62%) Line Management
7 5 (9.62%) Time Management
8 4 (7.69%) Continuous Improvement
8 4 (7.69%) PRINCE2
8 4 (7.69%) Service Desk Management
9 3 (5.77%) Change Management
9 3 (5.77%) Coaching
9 3 (5.77%) Mentoring
9 3 (5.77%) Operations Management
10 2 (3.85%) Information Security
10 2 (3.85%) ITIL V3
10 2 (3.85%) ITSM
10 2 (3.85%) Migration
10 2 (3.85%) Risk Management
Programming Languages
1 2 (3.85%) PowerShell
Qualifications
1 14 (26.92%) ITIL Certification
2 6 (11.54%) Microsoft Certification
3 5 (9.62%) MCSA
3 5 (9.62%) MCSE
4 4 (7.69%) MCDST
4 4 (7.69%) MCITP
5 2 (3.85%) ITIL Foundation Certificate
5 2 (3.85%) MCP
6 1 (1.92%) A+ Certification
6 1 (1.92%) Degree
6 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 21 (40.38%) SLA
2 2 (3.85%) Sarbanes-Oxley
System Software
1 8 (15.38%) Active Directory
2 3 (5.77%) VMware Infrastructure
3 2 (3.85%) XenApp
4 1 (1.92%) Hyper-V
4 1 (1.92%) XenDesktop
Systems Management
1 2 (3.85%) AirWatch
1 2 (3.85%) Backup Exec
2 1 (1.92%) Failover Clustering
Vendors
1 9 (17.31%) Microsoft
2 5 (9.62%) ServiceNow
3 3 (5.77%) Cisco
3 3 (5.77%) Citrix
3 3 (5.77%) VMware
4 2 (3.85%) LANDesk
5 1 (1.92%) Adobe
5 1 (1.92%) Apple
5 1 (1.92%) Remedy
5 1 (1.92%) SonicWALL
London
Etech Partners
Salary: Up to £65,000 per annum + Benefits
Posted: 2 days ago
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: Yesterday
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 5 days ago
City of London
Hays London City Cheapside
Posted: 17 days ago
London
Interquest - IQ Public Sector
Salary: £35000 - £40000 per annum
Posted: 25 days ago