The statistics below represent IT jobs advertised across the London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 583 589 602
Rank change year-on-year
+6 +13
Permanent jobs requiring a Service Desk Manager 52 85 92
As % of all permanent IT jobs located in London 0.13% 0.19% 0.19%
As % of the Job Titles category 0.13% 0.20% 0.20%
Number of salaries quoted 51 83 86
Median salary £45,000 £47,500 £47,500
Median salary % change year-on-year
-5.26% -
90% offered a salary of more than £40,000 £37,500 £40,000
10% offered a salary of more than £70,000 £62,000 £66,250
UK excluding London median salary £43,500 £40,250 £42,500
% change year-on-year
+8.07% -5.29%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39219 42044 47062
As % of all permanent IT jobs located in London 95.72% 95.76% 96.06%
Number of salaries quoted 34041 35485 39334
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 28 May 2016.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +35 11 £47,500 -11.62% 1
Sidcup - 7 £50,000 -
Bromley - 1 £40,000 -
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 May 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Manager in the job title.

1 98 (77.78%) ITIL
2 64 (50.79%) Windows
3 44 (34.92%) SLA
3 44 (34.92%) ITIL Certification
4 35 (27.78%) Active Directory
5 33 (26.19%) Microsoft
5 33 (26.19%) Service Delivery
6 31 (24.60%) Performance Management
6 31 (24.60%) Windows 7
7 29 (23.02%) Line Management
8 28 (22.22%) Service Desk Management
8 28 (22.22%) Finance
9 26 (20.63%) Change Management
10 22 (17.46%) ITIL V3
10 22 (17.46%) Continuous Improvement
11 20 (15.87%) Service Management
12 18 (14.29%) ITSM
12 18 (14.29%) Sun
13 17 (13.49%) Incident Management
13 17 (13.49%) Windows Server 2008
13 17 (13.49%) Mentoring
14 16 (12.70%) Windows Server
14 16 (12.70%) E-Commerce
15 14 (11.11%) Windows Server 2012
16 13 (10.32%) Windows 10
16 13 (10.32%) Problem Management
17 12 (9.52%) TCP/IP
17 12 (9.52%) MS Office
18 11 (8.73%) DNS
18 11 (8.73%) DHCP

Service Desk Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.35%) MS Exchange
2 4 (3.17%) Exchange Server 2010
3 3 (2.38%) Exchange Server 2013
3 3 (2.38%) Skype for Business
4 2 (1.59%) SharePoint
5 1 (0.79%) SharePoint 2013
Applications
1 12 (9.52%) MS Office
2 9 (7.14%) MS Excel
Business Applications
1 1 (0.79%) Dynamics CRM
Cloud Services
1 7 (5.56%) Office 365
Communications & Networking
1 12 (9.52%) TCP/IP
2 11 (8.73%) DHCP
2 11 (8.73%) DNS
3 10 (7.94%) Broadband
4 5 (3.97%) VPN
5 4 (3.17%) Intranet
5 4 (3.17%) Wireless
6 3 (2.38%) LAN
6 3 (2.38%) VoIP
6 3 (2.38%) WAN
7 2 (1.59%) Cisco IOS
7 2 (1.59%) Firewall
7 2 (1.59%) IP Telephony
7 2 (1.59%) Kerberos
7 2 (1.59%) SAN
7 2 (1.59%) Skype
8 1 (0.79%) Extranet
Database & Business Intelligence
1 4 (3.17%) SQL Server
Development Applications
1 1 (0.79%) JIRA
General
1 28 (22.22%) Finance
2 10 (7.94%) Banking
3 4 (3.17%) Financial Institution
3 4 (3.17%) Investment Banking
4 3 (2.38%) Advertising
5 2 (1.59%) Marketing
6 1 (0.79%) Front Office
6 1 (0.79%) Law
6 1 (0.79%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.59%) .NET
1 2 (1.59%) Doctrine
Miscellaneous
1 7 (5.56%) Management Information System
2 6 (4.76%) Analytical Skills
3 5 (3.97%) Blackberry
3 5 (3.97%) CMDB
4 4 (3.17%) Hedge funds
5 2 (1.59%) Statistics
6 1 (0.79%) BYOD
6 1 (0.79%) Client/Server
6 1 (0.79%) Fintech
6 1 (0.79%) FMCG
6 1 (0.79%) Performance Metrics
6 1 (0.79%) Wiki
Operating Systems
1 64 (50.79%) Windows
2 31 (24.60%) Windows 7
3 17 (13.49%) Windows Server 2008
4 16 (12.70%) Windows Server
5 14 (11.11%) Windows Server 2012
6 13 (10.32%) Windows 10
7 10 (7.94%) Windows Server 2003
8 7 (5.56%) Android
8 7 (5.56%) Mac OS X
9 6 (4.76%) Linux
10 5 (3.97%) Apple iOS
11 1 (0.79%) Mac OS X Server
11 1 (0.79%) Windows XP
Processes & Methodologies
1 98 (77.78%) ITIL
2 33 (26.19%) Service Delivery
3 31 (24.60%) Performance Management
4 29 (23.02%) Line Management
5 28 (22.22%) Service Desk Management
6 26 (20.63%) Change Management
7 22 (17.46%) Continuous Improvement
7 22 (17.46%) ITIL V3
8 20 (15.87%) Service Management
9 18 (14.29%) ITSM
10 17 (13.49%) Incident Management
10 17 (13.49%) Mentoring
11 16 (12.70%) E-Commerce
12 13 (10.32%) Problem Management
13 10 (7.94%) Server Virtualisation
14 8 (6.35%) Coaching
14 8 (6.35%) Configuration Management
15 7 (5.56%) People Management
16 6 (4.76%) Knowledge Management
16 6 (4.76%) Stakeholder Management
Programming Languages
1 8 (6.35%) SQL
2 2 (1.59%) Java
2 2 (1.59%) JavaScript
Qualifications
1 44 (34.92%) ITIL Certification
2 8 (6.35%) ITIL Foundation Certificate
3 7 (5.56%) Degree
4 5 (3.97%) HND
5 3 (2.38%) MCITP
5 3 (2.38%) Microsoft Certification
5 3 (2.38%) PRINCE2 Certification
6 2 (1.59%) MCTS
7 1 (0.79%) CCNA
7 1 (0.79%) Cisco Certification
7 1 (0.79%) MCSE
Quality Assurance & Compliance
1 44 (34.92%) SLA
System Software
1 35 (27.78%) Active Directory
2 11 (8.73%) Hyper-V
3 6 (4.76%) XenApp
3 6 (4.76%) XenDesktop
4 4 (3.17%) VMware Infrastructure
5 3 (2.38%) vSphere
6 1 (0.79%) Terminal Server
6 1 (0.79%) VMware ESXi
Systems Management
1 2 (1.59%) SCCM
2 1 (0.79%) AirWatch
2 1 (0.79%) Backup Exec
Vendors
1 33 (26.19%) Microsoft
2 18 (14.29%) Sun
3 10 (7.94%) VMware
4 9 (7.14%) Citrix
5 6 (4.76%) Cisco
6 5 (3.97%) AppSense
7 4 (3.17%) HP
8 3 (2.38%) Apple
9 2 (1.59%) Dell
9 2 (1.59%) EMC
9 2 (1.59%) MobileIron
9 2 (1.59%) NetApp
9 2 (1.59%) Nimble Storage
10 1 (0.79%) arcserve
10 1 (0.79%) Remedy
10 1 (0.79%) Spiceworks
10 1 (0.79%) Wyse
London
Harrington Starr
Salary: £60000 - £75000 per annum + bonus, benefits + training
Posted: Yesterday
City of London
harringtonstarr
Salary: £60000 - £70000 per annum
Posted: 7 days ago