The statistics below represent IT jobs advertised across the London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Desk Manager
England / London
Rank 525 567 582
Rank change year-on-year
+42 +15
Permanent jobs requiring a Service Desk Manager 49 79 62
As % of all permanent IT jobs located in London 0.15% 0.19% 0.15%
As % of the Job Titles category 0.15% 0.20% 0.16%
Number of salaries quoted 44 70 59
Median salary £53,750 £47,500 £45,000
Median salary % change year-on-year
+13.15% +5.55%
90% offered a salary of more than £26,172 £38,000 £37,500
10% offered a salary of more than £72,500 £54,550 £60,000
UK excluding London median salary £39,000 £42,500 £36,500
% change year-on-year
-8.23% +16.43%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32088 38970 39692
As % of all permanent IT jobs located in London 95.87% 96.18% 96.11%
Number of salaries quoted 27226 33535 33783
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 20 January 2017.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +12 4 £47,500 -5.00%
City of London +6 4 £46,000 -3.15% 1
Bromley - 2 - -
Kingston Upon Thames - 2 £38,870 -
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 20 January 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Manager in the job title.

1 72 (85.71%) ITIL
2 33 (39.29%) SLA
3 30 (35.71%) Service Delivery
4 26 (30.95%) Finance
5 20 (23.81%) Problem Management
6 19 (22.62%) Incident Management
6 19 (22.62%) ITIL Certification
7 16 (19.05%) Service Management
8 15 (17.86%) MS Excel
8 15 (17.86%) Windows
9 14 (16.67%) Microsoft
10 13 (15.48%) Project Management
11 12 (14.29%) Banking
12 11 (13.10%) Continuous Improvement
12 11 (13.10%) Service Desk Management
13 9 (10.71%) Coaching
13 9 (10.71%) Performance Management
13 9 (10.71%) Legal
13 9 (10.71%) Active Directory
14 8 (9.52%) Windows 7
14 8 (9.52%) ITIL V3
15 7 (8.33%) Operations Management
15 7 (8.33%) MS PowerPoint
15 7 (8.33%) MS Office
15 7 (8.33%) Microsoft Certification
16 6 (7.14%) MCSE
16 6 (7.14%) ITSM
16 6 (7.14%) Management Information System
16 6 (7.14%) Time Management
16 6 (7.14%) Line Management

Service Desk Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.38%) Exchange Server 2010
1 2 (2.38%) MS Exchange
2 1 (1.19%) Exchange Server 2013
Applications
1 15 (17.86%) MS Excel
2 7 (8.33%) MS Office
2 7 (8.33%) MS PowerPoint
Cloud Services
1 5 (5.95%) Office 365
2 2 (2.38%) Amazon AWS
2 2 (2.38%) Microsoft Azure
2 2 (2.38%) SaaS
Communications & Networking
1 2 (2.38%) Firewall
2 1 (1.19%) Cisco IOS
2 1 (1.19%) VLAN
2 1 (1.19%) VPN
Database & Business Intelligence
1 2 (2.38%) SQL Server
2 1 (1.19%) Crystal Reports
General
1 26 (30.95%) Finance
2 12 (14.29%) Banking
3 9 (10.71%) Legal
4 3 (3.57%) Telecoms
5 2 (2.38%) Retail
6 1 (1.19%) Advertising
6 1 (1.19%) Law
6 1 (1.19%) Publishing
Miscellaneous
1 6 (7.14%) Management Information System
2 4 (4.76%) Analytical Skills
3 2 (2.38%) Performance Metrics
4 1 (1.19%) Blackberry
4 1 (1.19%) Clustering
4 1 (1.19%) CMDB
4 1 (1.19%) IVR
4 1 (1.19%) Tandem
4 1 (1.19%) User Experience
Operating Systems
1 15 (17.86%) Windows
2 8 (9.52%) Windows 7
3 6 (7.14%) Windows Server
4 5 (5.95%) Windows Server 2012
5 4 (4.76%) Apple iOS
5 4 (4.76%) Mac OS
6 3 (3.57%) Android
7 2 (2.38%) Mac OS X
7 2 (2.38%) Windows Server 2008
8 1 (1.19%) Windows 10
8 1 (1.19%) Windows 8
Processes & Methodologies
1 72 (85.71%) ITIL
2 30 (35.71%) Service Delivery
3 20 (23.81%) Problem Management
4 19 (22.62%) Incident Management
5 16 (19.05%) Service Management
6 13 (15.48%) Project Management
7 11 (13.10%) Continuous Improvement
7 11 (13.10%) Service Desk Management
8 9 (10.71%) Coaching
8 9 (10.71%) Performance Management
9 8 (9.52%) ITIL V3
10 7 (8.33%) Operations Management
11 6 (7.14%) ITSM
11 6 (7.14%) Line Management
11 6 (7.14%) Mentoring
11 6 (7.14%) Time Management
12 5 (5.95%) Change Management
12 5 (5.95%) People Management
13 4 (4.76%) PRINCE2
14 3 (3.57%) Identity Access Management
Programming Languages
1 2 (2.38%) PowerShell
Qualifications
1 19 (22.62%) ITIL Certification
2 7 (8.33%) Microsoft Certification
3 6 (7.14%) MCSE
4 5 (5.95%) MCSA
5 4 (4.76%) Degree
5 4 (4.76%) ITIL Foundation Certificate
5 4 (4.76%) MCDST
5 4 (4.76%) MCITP
6 3 (3.57%) MCP
7 1 (1.19%) A+ Certification
7 1 (1.19%) Security Cleared
Quality Assurance & Compliance
1 33 (39.29%) SLA
2 2 (2.38%) Sarbanes-Oxley
System Software
1 9 (10.71%) Active Directory
2 3 (3.57%) VMware Infrastructure
3 2 (2.38%) XenApp
4 1 (1.19%) Hyper-V
4 1 (1.19%) XenDesktop
Systems Management
1 2 (2.38%) AirWatch
1 2 (2.38%) Backup Exec
2 1 (1.19%) Failover Clustering
Vendors
1 14 (16.67%) Microsoft
2 6 (7.14%) ServiceNow
3 4 (4.76%) Citrix
4 3 (3.57%) Apple
4 3 (3.57%) Cisco
4 3 (3.57%) VMware
5 2 (2.38%) HP
5 2 (2.38%) LANDesk
5 2 (2.38%) Toshiba
6 1 (1.19%) SonicWALL
London
Nigel Frank International
Salary: £40000 - £450000 per annum
Posted: Yesterday
London
Nigel Frank International
Salary: £45000 - £50000 per annum
Posted: Yesterday
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 14 hours ago
London
Recruitment Genius Ltd
Salary: £45000 - £55000 per annum
Posted: 2 days ago
City, London
Harris Global
Salary: From £48,000 to £52,000 per annum + bonus and benefits
Posted: Yesterday
London
Head Resourcing
Salary: £40000 per annum + bonus, pension, healthcare
Posted: 2 days ago
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 2 days ago
London
McGregor Boyall
Salary: £38000 - £47000 per annum
Posted: 4 days ago