The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 570 564 608
Rank change year-on-year
-6 +44
Permanent jobs requiring a Service Desk Manager 60 57 19
As % of all permanent IT jobs located in London 0.14% 0.13% 0.040%
As % of the Job Titles category 0.15% 0.14% 0.043%
Number of salaries quoted 57 43 19
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £37,300 £40,000 £36,700
10% offered a salary of more than £59,200 £52,000 £67,500
UK excluding London average salary £37,000 £42,500 £35,500
% change year-on-year
-12.94% +19.71%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41068 41891 44489
As % of all permanent IT jobs located in London 93.90% 93.97% 94.41%
Number of salaries quoted 35022 34487 38469
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 24 December 2014.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 16 £41,250 -2.94%
Mayfair - 1 £42,500 -
Bromley - 1 £40,000 - 1
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 24 December 2014, IT jobs across the London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 77 (70.64%) ITIL
2 40 (36.70%) SLA
3 29 (26.61%) Finance
4 27 (24.77%) Service Delivery
5 26 (23.85%) Service Management
6 22 (20.18%) Windows
7 19 (17.43%) ITIL Certification
8 18 (16.51%) Microsoft
9 17 (15.60%) Line Management
10 15 (13.76%) ITSM
11 14 (12.84%) Statistics
12 13 (11.93%) Problem Management
13 12 (11.01%) Law
13 12 (11.01%) Incident Management
13 12 (11.01%) Degree
13 12 (11.01%) Service Desk Management
14 11 (10.09%) MS Office
14 11 (10.09%) Hedge funds
14 11 (10.09%) People Management
15 10 (9.17%) Active Directory
15 10 (9.17%) Time Management
16 9 (8.26%) Project Management
16 9 (8.26%) Change Management
16 9 (8.26%) Banking
16 9 (8.26%) Continuous Improvement
17 8 (7.34%) MS Excel
18 7 (6.42%) Blackberry
18 7 (6.42%) Legal
18 7 (6.42%) Windows 7
18 7 (6.42%) Mentoring

Service Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 24 December 2014, IT jobs across the London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.67%) MS Exchange
2 3 (2.75%) WorkSite
3 2 (1.83%) Exchange Server 2007
3 2 (1.83%) Exchange Server 2010
3 2 (1.83%) Blackberry Enterprise Server
Applications
1 11 (10.09%) MS Office
2 8 (7.34%) MS Excel
3 5 (4.59%) MS Visio
4 1 (0.92%) MS PowerPoint
4 1 (0.92%) MS Project
Business Applications
1 3 (2.75%) SAP BPC
1 3 (2.75%) Advent Moxy
2 2 (1.83%) SAP SD
3 1 (0.92%) Remedy ITSM
Cloud Services
1 3 (2.75%) Cloud Computing
Communications & Networking
1 4 (3.67%) VPN
1 4 (3.67%) Firewall
1 4 (3.67%) Wireless
2 3 (2.75%) DNS
2 3 (2.75%) WAN
3 2 (1.83%) LAN
3 2 (1.83%) Structured Cabling
Database & Business Intelligence
1 3 (2.75%) SAP BW
General
1 29 (26.61%) Finance
2 12 (11.01%) Law
3 9 (8.26%) Banking
4 7 (6.42%) Legal
5 6 (5.50%) Financial Institution
6 4 (3.67%) Telecoms
7 2 (1.83%) Retail
7 2 (1.83%) Investment Banking
7 2 (1.83%) Front Office
7 2 (1.83%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.75%) Doctrine
Miscellaneous
1 14 (12.84%) Statistics
2 11 (10.09%) Hedge funds
3 7 (6.42%) Analytical Skills
3 7 (6.42%) Blackberry
4 6 (5.50%) User Experience
5 4 (3.67%) iPhone
6 3 (2.75%) Management Information System
6 3 (2.75%) Client/Server
7 2 (1.83%) Computer Science
7 2 (1.83%) Data Extraction
8 1 (0.92%) Foreign Exchange (FX)
8 1 (0.92%) Equities
8 1 (0.92%) PDA
8 1 (0.92%) Derivative
8 1 (0.92%) iPad
Operating Systems
1 22 (20.18%) Windows
2 7 (6.42%) Windows 7
3 3 (2.75%) Android
4 2 (1.83%) Windows Server 2008
5 1 (0.92%) Windows XP
Processes & Methodologies
1 77 (70.64%) ITIL
2 27 (24.77%) Service Delivery
3 26 (23.85%) Service Management
4 17 (15.60%) Line Management
5 15 (13.76%) ITSM
6 13 (11.93%) Problem Management
7 12 (11.01%) Service Desk Management
7 12 (11.01%) Incident Management
8 11 (10.09%) People Management
9 10 (9.17%) Time Management
10 9 (8.26%) Continuous Improvement
10 9 (8.26%) Change Management
10 9 (8.26%) Project Management
11 7 (6.42%) Mentoring
12 6 (5.50%) E-Commerce
13 5 (4.59%) Disaster Recovery
13 5 (4.59%) Release Management
13 5 (4.59%) Performance Management
13 5 (4.59%) Supplier Management
14 4 (3.67%) CRM
Qualifications
1 19 (17.43%) ITIL Certification
2 12 (11.01%) Degree
3 4 (3.67%) Microsoft Certification
4 3 (2.75%) Security Cleared
5 2 (1.83%) SC Cleared
5 2 (1.83%) MCITP
5 2 (1.83%) MCSE
5 2 (1.83%) MCSA
5 2 (1.83%) CCNA
5 2 (1.83%) Cisco Certification
6 1 (0.92%) MCP
Quality Assurance & Compliance
1 40 (36.70%) SLA
2 2 (1.83%) COBIT
2 2 (1.83%) QA
System Software
1 10 (9.17%) Active Directory
2 2 (1.83%) Hyper-V
Vendors
1 18 (16.51%) Microsoft
2 6 (5.50%) SAP
3 5 (4.59%) Avaya
4 4 (3.67%) Citrix
4 4 (3.67%) Reuters
4 4 (3.67%) Bloomberg
5 3 (2.75%) NYFIX
5 3 (2.75%) Remedy
5 3 (2.75%) VMware
5 3 (2.75%) Sun
5 3 (2.75%) HP
5 3 (2.75%) Advent
6 2 (1.83%) ServiceNow
6 2 (1.83%) Speakerbus
7 1 (0.92%) IBM
7 1 (0.92%) Juniper
7 1 (0.92%) Apple
Bromley
DP Connect
Salary: £40000 per annum + Pension, Life Assurance etc.
Posted: 16 days ago
South East London
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 24 days ago
London
Allied Worldwide
Salary: Unspecified
Posted: 25 days ago