The statistics below represent IT jobs advertised across the London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 588 556 629
Rank change year-on-year
-32 +73
Permanent jobs requiring a Service Desk Manager 29 104 57
As % of all permanent IT jobs located in London 0.076% 0.24% 0.12%
As % of the Job Titles category 0.079% 0.25% 0.13%
Number of salaries quoted 26 98 57
Median salary £43,750 £45,000 £50,000
Median salary % change year-on-year
-2.77% -10.00%
90% offered a salary of more than £35,000 £35,000 £35,000
10% offered a salary of more than £68,750 £55,000 £70,000
UK excluding London median salary £38,000 £40,000 £37,500
% change year-on-year
-5.00% +6.66%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36628 41767 43904
As % of all permanent IT jobs located in London 95.66% 95.77% 95.74%
Number of salaries quoted 31751 35548 36537
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 26 September 2016.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +41 8 £62,500 +66.66% 1
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 September 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Manager in the job title.

1 48 (76.19%) ITIL
2 24 (38.10%) Windows
3 23 (36.51%) SLA
4 18 (28.57%) Microsoft
4 18 (28.57%) Service Delivery
5 15 (23.81%) Active Directory
5 15 (23.81%) ITIL Certification
6 14 (22.22%) Service Management
7 11 (17.46%) Finance
7 11 (17.46%) MS Office
7 11 (17.46%) MS Excel
7 11 (17.46%) Windows 7
8 9 (14.29%) Windows Server 2012
9 8 (12.70%) MS Exchange
10 7 (11.11%) Mac OS X
10 7 (11.11%) Change Management
10 7 (11.11%) Windows Server 2008
10 7 (11.11%) Office 365
10 7 (11.11%) Windows Server
11 6 (9.52%) Exchange Server 2010
11 6 (9.52%) Incident Management
11 6 (9.52%) Cisco
11 6 (9.52%) PRINCE2
12 5 (7.94%) Microsoft Certification
12 5 (7.94%) ITSM
12 5 (7.94%) Android
12 5 (7.94%) Windows 10
12 5 (7.94%) ServiceNow
12 5 (7.94%) ITIL Foundation Certificate
12 5 (7.94%) Mentoring

Service Desk Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.70%) MS Exchange
2 6 (9.52%) Exchange Server 2010
3 4 (6.35%) Exchange Server 2013
4 3 (4.76%) Skype for Business
5 1 (1.59%) SharePoint
5 1 (1.59%) SharePoint 2013
Applications
1 11 (17.46%) MS Excel
1 11 (17.46%) MS Office
Business Applications
1 1 (1.59%) Dynamics CRM
Cloud Services
1 7 (11.11%) Office 365
2 1 (1.59%) Amazon AWS
2 1 (1.59%) Microsoft Azure
2 1 (1.59%) SaaS
Communications & Networking
1 4 (6.35%) Cisco IOS
1 4 (6.35%) Firewall
2 3 (4.76%) LAN
2 3 (4.76%) VPN
2 3 (4.76%) WAN
3 2 (3.17%) IP Telephony
3 2 (3.17%) Skype
3 2 (3.17%) TCP/IP
4 1 (1.59%) Extranet
4 1 (1.59%) VLAN
Database & Business Intelligence
1 1 (1.59%) Crystal Reports
1 1 (1.59%) SQL Server
Development Applications
1 1 (1.59%) JIRA
General
1 11 (17.46%) Finance
2 3 (4.76%) Advertising
2 3 (4.76%) Telecoms
3 2 (3.17%) Legal
3 2 (3.17%) Marketing
4 1 (1.59%) Banking
4 1 (1.59%) Law
4 1 (1.59%) Retail
Miscellaneous
1 4 (6.35%) Management Information System
1 4 (6.35%) Performance Metrics
2 3 (4.76%) Blackberry
3 2 (3.17%) CMDB
4 1 (1.59%) Clustering
4 1 (1.59%) Fintech
4 1 (1.59%) Handset
4 1 (1.59%) iPad
4 1 (1.59%) iPhone
4 1 (1.59%) IVR
4 1 (1.59%) Smartphone
4 1 (1.59%) Tandem
Operating Systems
1 24 (38.10%) Windows
2 11 (17.46%) Windows 7
3 9 (14.29%) Windows Server 2012
4 7 (11.11%) Mac OS X
4 7 (11.11%) Windows Server
4 7 (11.11%) Windows Server 2008
5 5 (7.94%) Android
5 5 (7.94%) Windows 10
6 3 (4.76%) Apple iOS
6 3 (4.76%) Linux
6 3 (4.76%) Mac OS
7 1 (1.59%) Windows 8
Processes & Methodologies
1 48 (76.19%) ITIL
2 18 (28.57%) Service Delivery
3 14 (22.22%) Service Management
4 7 (11.11%) Change Management
5 6 (9.52%) Incident Management
5 6 (9.52%) PRINCE2
6 5 (7.94%) ITSM
6 5 (7.94%) Mentoring
7 4 (6.35%) Problem Management
7 4 (6.35%) Project Management
7 4 (6.35%) Service Desk Management
8 3 (4.76%) Coaching
8 3 (4.76%) Configuration Management
8 3 (4.76%) Continuous Improvement
8 3 (4.76%) ITIL V3
9 2 (3.17%) Global Marketing
9 2 (3.17%) Information Security
9 2 (3.17%) Line Management
9 2 (3.17%) Risk Management
9 2 (3.17%) Stakeholder Management
Qualifications
1 15 (23.81%) ITIL Certification
2 5 (7.94%) ITIL Foundation Certificate
2 5 (7.94%) Microsoft Certification
3 4 (6.35%) MCITP
3 4 (6.35%) MCSA
3 4 (6.35%) MCSE
4 3 (4.76%) MCDST
5 2 (3.17%) A+ Certification
5 2 (3.17%) MCP
5 2 (3.17%) PRINCE2 Certification
5 2 (3.17%) Security Cleared
6 1 (1.59%) Degree
6 1 (1.59%) Postgraduate
Quality Assurance & Compliance
1 23 (36.51%) SLA
2 2 (3.17%) Sarbanes-Oxley
System Software
1 15 (23.81%) Active Directory
2 3 (4.76%) VMware Infrastructure
3 2 (3.17%) Hyper-V
4 1 (1.59%) VMware ESXi
4 1 (1.59%) vSphere
4 1 (1.59%) XenApp
4 1 (1.59%) XenDesktop
Systems Management
1 2 (3.17%) AirWatch
1 2 (3.17%) Backup Exec
2 1 (1.59%) Failover Clustering
2 1 (1.59%) SCCM
Vendors
1 18 (28.57%) Microsoft
2 6 (9.52%) Cisco
3 5 (7.94%) ServiceNow
4 4 (6.35%) Apple
4 4 (6.35%) VMware
5 3 (4.76%) Citrix
6 2 (3.17%) HP
6 2 (3.17%) LANDesk
6 2 (3.17%) MobileIron
7 1 (1.59%) Adobe
7 1 (1.59%) Dell
7 1 (1.59%) Remedy
7 1 (1.59%) SolarWinds
7 1 (1.59%) SonicWALL
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: 2 days ago