The statistics below represent IT jobs advertised across the London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 600 586 625
Rank change year-on-year
-14 +39
Permanent jobs requiring a Service Desk Manager 34 81 81
As % of all permanent IT jobs located in London 0.086% 0.18% 0.16%
As % of the Job Titles category 0.090% 0.19% 0.17%
Number of salaries quoted 33 80 78
Median salary £42,500 £45,000 £47,500
Median salary % change year-on-year
-5.55% -5.26%
90% offered a salary of more than £37,500 £37,500 £37,500
10% offered a salary of more than £50,800 £62,750 £70,000
UK excluding London median salary £42,000 £40,250 £42,500
% change year-on-year
+4.34% -5.29%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37731 42824 48215
As % of all permanent IT jobs located in London 95.71% 95.70% 96.02%
Number of salaries quoted 32834 36221 40358
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 26 June 2016.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 6 £47,500 -13.63% 2
Sidcup - 4 £47,500 -
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 June 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Manager in the job title.

1 87 (79.82%) ITIL
2 51 (46.79%) Windows
3 38 (34.86%) ITIL Certification
4 37 (33.94%) SLA
5 27 (24.77%) Active Directory
5 27 (24.77%) Service Delivery
6 26 (23.85%) Change Management
6 26 (23.85%) Finance
7 25 (22.94%) Performance Management
7 25 (22.94%) Microsoft
7 25 (22.94%) Windows 7
8 24 (22.02%) Service Desk Management
9 23 (21.10%) Line Management
10 17 (15.60%) ITIL V3
10 17 (15.60%) Continuous Improvement
10 17 (15.60%) Incident Management
10 17 (15.60%) Service Management
11 16 (14.68%) Mentoring
12 14 (12.84%) ITSM
13 13 (11.93%) Problem Management
14 12 (11.01%) Windows Server 2008
15 11 (10.09%) Sun
15 11 (10.09%) E-Commerce
16 10 (9.17%) MS Office
16 10 (9.17%) Citrix
16 10 (9.17%) Windows Server
17 9 (8.26%) Coaching
17 9 (8.26%) Windows 10
17 9 (8.26%) Windows Server 2012
17 9 (8.26%) VMware

Service Desk Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.34%) MS Exchange
2 4 (3.67%) Exchange Server 2010
2 4 (3.67%) Skype for Business
3 3 (2.75%) Exchange Server 2013
4 2 (1.83%) SharePoint
5 1 (0.92%) SharePoint 2013
Applications
1 10 (9.17%) MS Office
2 9 (8.26%) MS Excel
Business Applications
1 1 (0.92%) Dynamics CRM
Cloud Services
1 6 (5.50%) Office 365
Communications & Networking
1 7 (6.42%) TCP/IP
2 6 (5.50%) DHCP
2 6 (5.50%) DNS
3 5 (4.59%) Broadband
4 4 (3.67%) Intranet
4 4 (3.67%) VPN
5 3 (2.75%) Cisco IOS
5 3 (2.75%) LAN
5 3 (2.75%) VoIP
5 3 (2.75%) WAN
5 3 (2.75%) Wireless
6 2 (1.83%) Firewall
6 2 (1.83%) IP Telephony
6 2 (1.83%) Kerberos
6 2 (1.83%) SAN
6 2 (1.83%) Skype
7 1 (0.92%) Extranet
Database & Business Intelligence
1 4 (3.67%) SQL Server
Development Applications
1 1 (0.92%) JIRA
General
1 26 (23.85%) Finance
2 8 (7.34%) Banking
3 3 (2.75%) Advertising
4 2 (1.83%) Financial Institution
4 2 (1.83%) Investment Banking
4 2 (1.83%) Law
4 2 (1.83%) Marketing
5 1 (0.92%) Front Office
5 1 (0.92%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.83%) .NET
Miscellaneous
1 6 (5.50%) Analytical Skills
1 6 (5.50%) CMDB
2 5 (4.59%) Management Information System
3 4 (3.67%) Blackberry
4 2 (1.83%) Hedge funds
4 2 (1.83%) Performance Metrics
5 1 (0.92%) BYOD
5 1 (0.92%) Client/Server
5 1 (0.92%) Fintech
5 1 (0.92%) FMCG
5 1 (0.92%) Handset
5 1 (0.92%) iPad
5 1 (0.92%) iPhone
5 1 (0.92%) Smartphone
5 1 (0.92%) Virtual Team
5 1 (0.92%) Wiki
Operating Systems
1 51 (46.79%) Windows
2 25 (22.94%) Windows 7
3 12 (11.01%) Windows Server 2008
4 10 (9.17%) Windows Server
5 9 (8.26%) Windows 10
5 9 (8.26%) Windows Server 2012
6 6 (5.50%) Linux
7 5 (4.59%) Mac OS X
7 5 (4.59%) Windows Server 2003
8 3 (2.75%) Android
9 1 (0.92%) Mac OS X Server
9 1 (0.92%) Windows XP
Processes & Methodologies
1 87 (79.82%) ITIL
2 27 (24.77%) Service Delivery
3 26 (23.85%) Change Management
4 25 (22.94%) Performance Management
5 24 (22.02%) Service Desk Management
6 23 (21.10%) Line Management
7 17 (15.60%) Continuous Improvement
7 17 (15.60%) Incident Management
7 17 (15.60%) ITIL V3
7 17 (15.60%) Service Management
8 16 (14.68%) Mentoring
9 14 (12.84%) ITSM
10 13 (11.93%) Problem Management
11 11 (10.09%) E-Commerce
12 9 (8.26%) Coaching
12 9 (8.26%) Configuration Management
13 5 (4.59%) Server Virtualisation
13 5 (4.59%) Stakeholder Management
13 5 (4.59%) Time Management
13 5 (4.59%) Trend Analysis
Programming Languages
1 3 (2.75%) SQL
2 2 (1.83%) Java
2 2 (1.83%) JavaScript
Qualifications
1 38 (34.86%) ITIL Certification
2 7 (6.42%) ITIL Foundation Certificate
3 3 (2.75%) PRINCE2 Certification
4 2 (1.83%) Degree
5 1 (0.92%) A+ Certification
5 1 (0.92%) MCITP
5 1 (0.92%) MCP
5 1 (0.92%) MCSE
5 1 (0.92%) Microsoft Certification
5 1 (0.92%) Postgraduate
5 1 (0.92%) Security Cleared
Quality Assurance & Compliance
1 37 (33.94%) SLA
System Software
1 27 (24.77%) Active Directory
2 6 (5.50%) Hyper-V
2 6 (5.50%) XenApp
2 6 (5.50%) XenDesktop
3 3 (2.75%) Virtual Desktop
3 3 (2.75%) VMware Infrastructure
3 3 (2.75%) vSphere
4 1 (0.92%) Terminal Server
4 1 (0.92%) VMware ESXi
Systems Management
1 1 (0.92%) AirWatch
1 1 (0.92%) SCCM
Vendors
1 25 (22.94%) Microsoft
2 11 (10.09%) Sun
3 10 (9.17%) Citrix
4 9 (8.26%) VMware
5 5 (4.59%) AppSense
6 4 (3.67%) Apple
7 3 (2.75%) Cisco
8 2 (1.83%) EMC
8 2 (1.83%) HP
8 2 (1.83%) MobileIron
8 2 (1.83%) NetApp
8 2 (1.83%) Nimble Storage
8 2 (1.83%) Remedy
9 1 (0.92%) Adobe
9 1 (0.92%) arcserve
9 1 (0.92%) Dell
9 1 (0.92%) ServiceNow
9 1 (0.92%) SolarWinds
9 1 (0.92%) Spiceworks
9 1 (0.92%) Wyse
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: Yesterday