The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 575 564 616
Rank change year-on-year
-11 +52
Permanent jobs requiring a Service Desk Manager 44 69 28
As % of all permanent IT jobs located in London 0.097% 0.15% 0.059%
As % of the Job Titles category 0.10% 0.16% 0.062%
Number of salaries quoted 44 53 25
Average salary £45,000 £50,000 £50,000
Average salary % change year-on-year
-10.00% -
90% offered a salary of more than £37,600 £38,000 £37,000
10% offered a salary of more than £67,500 £55,000 £67,500
UK excluding London average salary £39,500 £38,500 £38,500
% change year-on-year
+2.59% -
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42376 42691 44981
As % of all permanent IT jobs located in London 93.85% 93.90% 94.37%
Number of salaries quoted 35736 35906 38731
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in London

Service Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the London region.

Service Desk Manager Salary Trend in London

Service Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the London region over the 3 months to 31 October 2014.

Service Desk Manager Salary Histogram in London

Service Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the London region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 10 £45,000 -10.00% 2
Hammersmith - 1 £42,500 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 31 October 2014, IT jobs across the London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 73 (70.87%) ITIL
2 30 (29.13%) SLA
3 29 (28.16%) Service Delivery
3 29 (28.16%) Service Management
4 25 (24.27%) Windows
5 23 (22.33%) Finance
6 20 (19.42%) Incident Management
7 19 (18.45%) Microsoft
8 17 (16.50%) Active Directory
9 15 (14.56%) ITSM
10 14 (13.59%) Project Management
10 14 (13.59%) ITIL Certification
11 12 (11.65%) Problem Management
12 11 (10.68%) Law
13 10 (9.71%) MS Office
13 10 (9.71%) Continuous Improvement
13 10 (9.71%) Service Desk Management
13 10 (9.71%) Line Management
14 9 (8.74%) Mentoring
14 9 (8.74%) Windows 7
14 9 (8.74%) Change Management
15 8 (7.77%) MS Exchange
15 8 (7.77%) Supplier Management
15 8 (7.77%) Statistics
15 8 (7.77%) Degree
16 7 (6.80%) Release Management
16 7 (6.80%) Analytical Skills
17 6 (5.83%) Citrix
17 6 (5.83%) Financial Institution
17 6 (5.83%) Disaster Recovery

Service Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 31 October 2014, IT jobs across the London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.77%) MS Exchange
2 5 (4.85%) Exchange Server 2007
3 2 (1.94%) Blackberry Enterprise Server
4 1 (0.97%) Exchange Server 2010
Applications
1 10 (9.71%) MS Office
2 5 (4.85%) MS Excel
3 3 (2.91%) MS Visio
Business Applications
1 3 (2.91%) Advent Moxy
2 2 (1.94%) SAP BPC
2 2 (1.94%) SAP SD
3 1 (0.97%) Remedy ITSM
Cloud Services
1 3 (2.91%) Cloud Computing
Communications & Networking
1 6 (5.83%) Wireless
2 4 (3.88%) WAN
2 4 (3.88%) VPN
3 3 (2.91%) DNS
3 3 (2.91%) Firewall
4 2 (1.94%) LAN
5 1 (0.97%) Structured Cabling
Database & Business Intelligence
1 2 (1.94%) SAP BW
General
1 23 (22.33%) Finance
2 11 (10.68%) Law
3 6 (5.83%) Financial Institution
3 6 (5.83%) Telecoms
4 5 (4.85%) Retail
4 5 (4.85%) Legal
5 4 (3.88%) Banking
6 1 (0.97%) Front Office
6 1 (0.97%) Back Office
Libraries, Frameworks & Software Standards
1 1 (0.97%) X-Windows
Miscellaneous
1 8 (7.77%) Statistics
2 7 (6.80%) Analytical Skills
3 6 (5.83%) Blackberry
4 5 (4.85%) Hedge funds
5 4 (3.88%) iPhone
6 3 (2.91%) Client/Server
6 3 (2.91%) Management Information System
6 3 (2.91%) User Experience
7 2 (1.94%) Data Extraction
8 1 (0.97%) Social Media
8 1 (0.97%) iPad
8 1 (0.97%) Computer Science
Operating Systems
1 25 (24.27%) Windows
2 9 (8.74%) Windows 7
3 3 (2.91%) Android
4 2 (1.94%) Windows 8
5 1 (0.97%) Windows Server 2008
5 1 (0.97%) Windows XP
5 1 (0.97%) Mac OS X
Processes & Methodologies
1 73 (70.87%) ITIL
2 29 (28.16%) Service Management
2 29 (28.16%) Service Delivery
3 20 (19.42%) Incident Management
4 15 (14.56%) ITSM
5 14 (13.59%) Project Management
6 12 (11.65%) Problem Management
7 10 (9.71%) Continuous Improvement
7 10 (9.71%) Service Desk Management
7 10 (9.71%) Line Management
8 9 (8.74%) Mentoring
8 9 (8.74%) Change Management
9 8 (7.77%) Supplier Management
10 7 (6.80%) Release Management
11 6 (5.83%) Disaster Recovery
12 5 (4.85%) PRINCE2
12 5 (4.85%) E-Commerce
13 4 (3.88%) Time Management
13 4 (3.88%) People Management
14 3 (2.91%) Performance Management
Qualifications
1 14 (13.59%) ITIL Certification
2 8 (7.77%) Degree
3 4 (3.88%) Microsoft Certification
4 3 (2.91%) Security Cleared
5 2 (1.94%) SC Cleared
5 2 (1.94%) MCITP
5 2 (1.94%) MCSE
5 2 (1.94%) MCSA
Quality Assurance & Compliance
1 30 (29.13%) SLA
2 5 (4.85%) COBIT
System Software
1 17 (16.50%) Active Directory
2 1 (0.97%) Hyper-V
Vendors
1 19 (18.45%) Microsoft
2 6 (5.83%) Citrix
3 4 (3.88%) Avaya
3 4 (3.88%) SAP
3 4 (3.88%) Reuters
3 4 (3.88%) Bloomberg
4 3 (2.91%) NYFIX
4 3 (2.91%) Remedy
4 3 (2.91%) Advent
4 3 (2.91%) ServiceNow
5 2 (1.94%) VMware
5 2 (1.94%) HP
6 1 (0.97%) IBM
6 1 (0.97%) Juniper
6 1 (0.97%) Interwoven
6 1 (0.97%) Speakerbus
City, London
Careerwise UK Limited
Posted: Yesterday
London
TEKsystems
Salary: £40000 - £50000 per annum + bonus
Posted: 2 days ago
South East London
FT Select
Salary: From £50,000 to £60,000 per annum plus benefits
Posted: 2 days ago
London
Arrows Group
Salary: £26500 - £28500 per annum
Posted: 3 days ago
West London
Burns Sheehan
Salary: £50000 - £60000 per annum + bonus + benefits
Posted: 3 days ago
City, London
ReThink Recruitment
Salary: £45000.00 - £50000.00 per annum
Posted: 4 days ago
London
Ampersand Consulting
Salary: £45000 - £50000 per annum + Bonus + Benefits
Posted: 10 days ago
London
Mint Recruitment Solutions
Salary: £30000 - £34000 per annum + Excellent
Posted: 15 days ago
London
Atech Support
Salary: From £30,000 to £40,000 per annum
Posted: 17 days ago