The statistics below represent IT jobs advertised across the London region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 585 609 623
Rank change year-on-year
+24 +14
Permanent jobs requiring a Service Support Manager 45 39 35
As % of all permanent IT jobs located in London 0.12% 0.088% 0.075%
As % of the Job Titles category 0.12% 0.092% 0.079%
Number of salaries quoted 42 34 32
Median salary £53,250 £62,500 £57,000
Median salary % change year-on-year
-14.80% +9.64%
90% offered a salary of more than £42,650 £45,000 £40,000
10% offered a salary of more than £75,000 £71,025 £72,500
UK excluding London median salary £45,000 £45,000 £57,500
% change year-on-year
- -21.73%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37419 42215 44459
As % of all permanent IT jobs located in London 95.71% 95.58% 95.77%
Number of salaries quoted 32505 35940 37043
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

Service Support Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 31 August 2016.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +54 2 £43,750 -2.77%
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 31 August 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Support Manager in the job title.

1 48 (78.69%) ITIL
2 33 (54.10%) Service Delivery
3 21 (34.43%) SLA
4 16 (26.23%) Agile Software Development
4 16 (26.23%) DevOps
5 15 (24.59%) Service Management
6 13 (21.31%) Telecoms
6 13 (21.31%) Microsoft
7 12 (19.67%) Legal
7 12 (19.67%) Incident Management
8 10 (16.39%) Project Management
8 10 (16.39%) Windows
9 9 (14.75%) Active Directory
9 9 (14.75%) ITIL Certification
10 8 (13.11%) Amazon AWS
10 8 (13.11%) Service Design
11 7 (11.48%) Continuous Improvement
11 7 (11.48%) Virtual Team Management
11 7 (11.48%) Virtual Team
11 7 (11.48%) Performance Management
11 7 (11.48%) PRINCE2
11 7 (11.48%) IBM
12 5 (8.20%) Problem Management
12 5 (8.20%) Finance
12 5 (8.20%) Law
12 5 (8.20%) ITSM
12 5 (8.20%) TCP/IP
12 5 (8.20%) MS Exchange
12 5 (8.20%) Mentoring
12 5 (8.20%) Coaching

Service Support Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.20%) MS Exchange
2 2 (3.28%) Exchange Server 2010
2 2 (3.28%) Exchange Server 2013
3 1 (1.64%) SharePoint
Applications
1 3 (4.92%) MS Excel
2 2 (3.28%) MS Office
Cloud Services
1 8 (13.11%) Amazon AWS
2 4 (6.56%) Office 365
3 2 (3.28%) SaaS
4 1 (1.64%) PaaS
Communications & Networking
1 5 (8.20%) TCP/IP
2 3 (4.92%) DHCP
2 3 (4.92%) VPN
3 2 (3.28%) IP Telephony
3 2 (3.28%) LAN
3 2 (3.28%) WAN
4 1 (1.64%) Cisco IOS
4 1 (1.64%) DNS
4 1 (1.64%) Kerberos
4 1 (1.64%) SAN
4 1 (1.64%) SMTP
Database & Business Intelligence
1 1 (1.64%) Big Data
1 1 (1.64%) SQL Server
General
1 13 (21.31%) Telecoms
2 12 (19.67%) Legal
3 5 (8.20%) Finance
3 5 (8.20%) Law
4 4 (6.56%) Banking
5 3 (4.92%) Marketing
6 2 (3.28%) Advertising
6 2 (3.28%) Retail
7 1 (1.64%) Dutch Language
7 1 (1.64%) French Language
7 1 (1.64%) Front Office
7 1 (1.64%) German Language
7 1 (1.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.64%) CSS
1 1 (1.64%) HTML
Miscellaneous
1 7 (11.48%) Virtual Team
2 4 (6.56%) User Experience
3 2 (3.28%) Analytical Skills
3 2 (3.28%) FMCG
4 1 (1.64%) CMDB
4 1 (1.64%) Data Protection Act
4 1 (1.64%) Foreign Exchange (FX)
4 1 (1.64%) Handset
4 1 (1.64%) iPad
4 1 (1.64%) iPhone
4 1 (1.64%) Management Information System
4 1 (1.64%) Performance Metrics
4 1 (1.64%) Smartphone
Operating Systems
1 10 (16.39%) Windows
2 4 (6.56%) Android
3 3 (4.92%) Apple iOS
3 3 (4.92%) Mac OS
3 3 (4.92%) Mac OS X
3 3 (4.92%) Windows 10
3 3 (4.92%) Windows 7
3 3 (4.92%) Windows Server 2008
4 1 (1.64%) Windows Server
4 1 (1.64%) Windows Server 2012
Processes & Methodologies
1 48 (78.69%) ITIL
2 33 (54.10%) Service Delivery
3 16 (26.23%) Agile Software Development
3 16 (26.23%) DevOps
4 15 (24.59%) Service Management
5 12 (19.67%) Incident Management
6 10 (16.39%) Project Management
7 8 (13.11%) Service Design
8 7 (11.48%) Continuous Improvement
8 7 (11.48%) Performance Management
8 7 (11.48%) PRINCE2
8 7 (11.48%) Virtual Team Management
9 5 (8.20%) Coaching
9 5 (8.20%) ITSM
9 5 (8.20%) Mentoring
9 5 (8.20%) Problem Management
10 4 (6.56%) Change Management
10 4 (6.56%) Configuration Management
10 4 (6.56%) Release Management
10 4 (6.56%) Service Desk Management
Programming Languages
1 1 (1.64%) C
1 1 (1.64%) SQL
Qualifications
1 9 (14.75%) ITIL Certification
2 3 (4.92%) Security Cleared
3 2 (3.28%) MCP
3 2 (3.28%) SC Cleared
4 1 (1.64%) A+ Certification
4 1 (1.64%) Degree
4 1 (1.64%) MCSA
4 1 (1.64%) MCSE
4 1 (1.64%) Microsoft Certification
4 1 (1.64%) PMI Certification
4 1 (1.64%) PMP
4 1 (1.64%) Postgraduate
Quality Assurance & Compliance
1 21 (34.43%) SLA
2 1 (1.64%) QA
System Software
1 9 (14.75%) Active Directory
2 1 (1.64%) vSphere
Systems Management
1 4 (6.56%) SCCM
2 2 (3.28%) AirWatch
Vendors
1 13 (21.31%) Microsoft
2 7 (11.48%) IBM
3 3 (4.92%) Apple
3 3 (4.92%) Bloomberg
3 3 (4.92%) Reuters
4 2 (3.28%) Cisco
4 2 (3.28%) LANDesk
4 2 (3.28%) ServiceNow
4 2 (3.28%) VMware
5 1 (1.64%) Citrix
5 1 (1.64%) Dell
5 1 (1.64%) EMC
5 1 (1.64%) NetApp
5 1 (1.64%) Nimble Storage
5 1 (1.64%) SolarWinds