The first table below looks at the demand for the Service Support Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 616 595 631
Rank change year-on-year
-21 +36
Permanent jobs requiring a Service Support Manager 17 10 12
As % of all permanent IT jobs located in London 0.035% 0.023% 0.023%
As % of the Job Titles category 0.038% 0.024% 0.025%
Number of salaries quoted 16 9 11
Average salary £65,000 £45,000 £50,000
Average salary % change year-on-year
+44.44% -10.00%
90% offered a salary of more than £53,000 £32,300 £45,000
10% offered a salary of more than £75,000 £82,000 £77,500
UK excluding London average salary £38,000 £45,000 £37,500
% change year-on-year
-15.55% +20.00%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44914 41458 48802
As % of all permanent IT jobs located in London 93.36% 93.50% 94.55%
Number of salaries quoted 37724 34692 42465
Average salary £52,500 £52,500 £50,500
Average salary % change year-on-year
- +3.96%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Support Manager
England

Service Support Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 29 July 2014.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 7 £67,500 -10.00%
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in London

For the 6 months to 29 July 2014, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 23 (54.76%) ITIL
2 18 (42.86%) Service Delivery
3 12 (28.57%) Incident Management
4 8 (19.05%) Configuration Management
4 8 (19.05%) Service Management
4 8 (19.05%) Problem Management
5 7 (16.67%) Banking
5 7 (16.67%) Finance
5 7 (16.67%) Continuous Improvement
6 5 (11.90%) Law
6 5 (11.90%) Legal
6 5 (11.90%) Telecoms
6 5 (11.90%) Microsoft
6 5 (11.90%) Active Directory
6 5 (11.90%) Windows
7 4 (9.52%) MS Excel
7 4 (9.52%) Project Management
7 4 (9.52%) SAP
7 4 (9.52%) SLA
7 4 (9.52%) Derivative
7 4 (9.52%) ServiceNow
8 3 (7.14%) Windows 7
8 3 (7.14%) Investment Banking
8 3 (7.14%) Change Management
8 3 (7.14%) ITIL Certification
8 3 (7.14%) MS Office
8 3 (7.14%) PeopleSoft
9 2 (4.76%) SQL
9 2 (4.76%) .NET
9 2 (4.76%) CRM

Service Support Manager
Top Related IT Skills in London by Category

For the 6 months to 29 July 2014, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.76%) Lync
Applications
1 4 (9.52%) MS Excel
2 3 (7.14%) MS Office
Communications & Networking
1 2 (4.76%) VoIP
2 1 (2.38%) HTTPS
Database & Business Intelligence
1 1 (2.38%) Data Warehouse
General
1 7 (16.67%) Finance
1 7 (16.67%) Banking
2 5 (11.90%) Law
2 5 (11.90%) Legal
2 5 (11.90%) Telecoms
3 3 (7.14%) Investment Banking
4 2 (4.76%) Marketing
4 2 (4.76%) Retail
5 1 (2.38%) Advertising
5 1 (2.38%) Games
Libraries, Frameworks & Software Standards
1 2 (4.76%) .NET
Miscellaneous
1 4 (9.52%) Derivative
2 2 (4.76%) Statistics
2 2 (4.76%) Social Media
2 2 (4.76%) Management Information System
3 1 (2.38%) NHS
3 1 (2.38%) Blackberry
Operating Systems
1 5 (11.90%) Windows
2 3 (7.14%) Windows 7
3 2 (4.76%) Windows Server 2008
Processes & Methodologies
1 23 (54.76%) ITIL
2 18 (42.86%) Service Delivery
3 12 (28.57%) Incident Management
4 8 (19.05%) Service Management
4 8 (19.05%) Configuration Management
4 8 (19.05%) Problem Management
5 7 (16.67%) Continuous Improvement
6 4 (9.52%) Project Management
7 3 (7.14%) Change Management
8 2 (4.76%) Process Management
8 2 (4.76%) Project Planning
8 2 (4.76%) Asset Management
8 2 (4.76%) CRM
8 2 (4.76%) Performance Management
8 2 (4.76%) ITIL V3
9 1 (2.38%) Matrix Management
9 1 (2.38%) Investment Management
9 1 (2.38%) Change Control
9 1 (2.38%) Service Desk Management
9 1 (2.38%) E-Commerce
Programming Languages
1 2 (4.76%) SQL
Qualifications
1 3 (7.14%) ITIL Certification
2 2 (4.76%) Degree
3 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 4 (9.52%) SLA
System Software
1 5 (11.90%) Active Directory
2 2 (4.76%) Microsoft App-V
2 2 (4.76%) Citrix Presentation Server
2 2 (4.76%) XenApp
2 2 (4.76%) XenDesktop
Vendors
1 5 (11.90%) Microsoft
2 4 (9.52%) SAP
2 4 (9.52%) ServiceNow
3 3 (7.14%) PeopleSoft
4 2 (4.76%) Citrix
4 2 (4.76%) Novell
4 2 (4.76%) Salesforce.com
5 1 (2.38%) Interwoven