The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 634 624 665
Rank change year-on-year
-10 +41
Permanent jobs requiring a Service Support Manager 23 43 51
As % of all permanent IT jobs located in London 0.054% 0.096% 0.10%
As % of the Job Titles category 0.057% 0.10% 0.11%
Number of salaries quoted 22 40 41
Average salary £55,000 £60,000 £65,000
Average salary % change year-on-year
-8.33% -7.69%
90% offered a salary of more than £42,500 £43,110 £42,500
10% offered a salary of more than £69,250 £80,000 £72,500
UK excluding London average salary £42,000 £45,000 £47,500
% change year-on-year
-6.66% -5.26%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40483 42761 47201
As % of all permanent IT jobs located in London 95.86% 95.79% 95.95%
Number of salaries quoted 35072 35981 38974
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 30 April 2016.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chiswick -4 3 £62,500 +4.16%
City of London +34 2 £55,000 -8.33%
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in London

For the 6 months to 30 April 2016, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 41 (62.12%) ITIL
2 21 (31.82%) Microsoft
3 17 (25.76%) Service Management
4 16 (24.24%) Service Delivery
4 16 (24.24%) ITIL Certification
4 16 (24.24%) Windows
5 15 (22.73%) SLA
6 12 (18.18%) Finance
7 11 (16.67%) Windows Server
7 11 (16.67%) ITSM
7 11 (16.67%) Active Directory
8 10 (15.15%) Continuous Improvement
9 9 (13.64%) Windows 7
9 9 (13.64%) Windows Server 2008
9 9 (13.64%) Banking
9 9 (13.64%) Retail
10 8 (12.12%) Problem Management
10 8 (12.12%) Law
10 8 (12.12%) Line Management
11 7 (10.61%) Mentoring
11 7 (10.61%) Windows Server 2012
11 7 (10.61%) FMCG
11 7 (10.61%) Legal
11 7 (10.61%) TCP/IP
11 7 (10.61%) SQL Server
12 6 (9.09%) DNS
12 6 (9.09%) VMware
12 6 (9.09%) Telecoms
12 6 (9.09%) Incident Management
12 6 (9.09%) Release Management

Service Support Manager
Top Related IT Skills in London by Category

For the 6 months to 30 April 2016, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.58%) MS Exchange
2 2 (3.03%) CMS
2 2 (3.03%) IIS
2 2 (3.03%) SharePoint
2 2 (3.03%) SharePoint 2010
3 1 (1.52%) Blackberry Enterprise Server
Applications
1 5 (7.58%) MS Excel
2 2 (3.03%) MS Office
Business Applications
1 2 (3.03%) Oracle Financials
2 1 (1.52%) Remedy ITSM
Cloud Services
1 4 (6.06%) Office 365
2 1 (1.52%) Amazon AWS
2 1 (1.52%) SuccessFactors
Communications & Networking
1 7 (10.61%) TCP/IP
2 6 (9.09%) DNS
3 5 (7.58%) Broadband
3 5 (7.58%) DHCP
4 4 (6.06%) Intranet
5 3 (4.55%) SAN
6 2 (3.03%) Extranet
6 2 (3.03%) IP Telephony
6 2 (3.03%) Kerberos
7 1 (1.52%) HTTPS
7 1 (1.52%) LAN
7 1 (1.52%) WAN
Database & Business Intelligence
1 7 (10.61%) SQL Server
2 2 (3.03%) SQL Server 2008
3 1 (1.52%) SAP HANA
General
1 12 (18.18%) Finance
2 9 (13.64%) Banking
2 9 (13.64%) Retail
3 8 (12.12%) Law
4 7 (10.61%) Legal
5 6 (9.09%) Telecoms
6 5 (7.58%) Advertising
7 3 (4.55%) Investment Banking
8 2 (3.03%) Marketing
9 1 (1.52%) Corporate Banking
9 1 (1.52%) Front Office
9 1 (1.52%) Publishing
Libraries, Frameworks & Software Standards
1 5 (7.58%) .NET
2 4 (6.06%) Web Services
3 3 (4.55%) .NET Framework
4 1 (1.52%) EDI
4 1 (1.52%) XML
Miscellaneous
1 7 (10.61%) FMCG
2 2 (3.03%) Analytical Skills
2 2 (3.03%) Foreign Exchange (FX)
2 2 (3.03%) Management Information System
2 2 (3.03%) Statistics
3 1 (1.52%) Computer Science
3 1 (1.52%) EqualLogic
3 1 (1.52%) Hedge funds
Operating Systems
1 16 (24.24%) Windows
2 11 (16.67%) Windows Server
3 9 (13.64%) Windows 7
3 9 (13.64%) Windows Server 2008
4 7 (10.61%) Windows Server 2012
5 5 (7.58%) Windows 10
5 5 (7.58%) Windows Server 2003
6 1 (1.52%) Android
6 1 (1.52%) Apple iOS
Processes & Methodologies
1 41 (62.12%) ITIL
2 17 (25.76%) Service Management
3 16 (24.24%) Service Delivery
4 11 (16.67%) ITSM
5 10 (15.15%) Continuous Improvement
6 8 (12.12%) Line Management
6 8 (12.12%) Problem Management
7 7 (10.61%) Mentoring
8 6 (9.09%) Coaching
8 6 (9.09%) Incident Management
8 6 (9.09%) People Management
8 6 (9.09%) Release Management
8 6 (9.09%) Service Desk Management
9 5 (7.58%) Server Virtualisation
10 4 (6.06%) ERP
10 4 (6.06%) PRINCE2
11 3 (4.55%) Cybersecurity
11 3 (4.55%) Investment Management
11 3 (4.55%) Stakeholder Management
12 2 (3.03%) Root Cause Analysis
Programming Languages
1 5 (7.58%) SQL
2 2 (3.03%) Java
2 2 (3.03%) JavaScript
3 1 (1.52%) C
3 1 (1.52%) C#
Qualifications
1 16 (24.24%) ITIL Certification
2 4 (6.06%) Degree
3 2 (3.03%) Microsoft Certification
4 1 (1.52%) HND
4 1 (1.52%) ITIL Foundation Certificate
4 1 (1.52%) MCITP
4 1 (1.52%) MCP
4 1 (1.52%) MCSA
4 1 (1.52%) MCSE
4 1 (1.52%) MCTS
4 1 (1.52%) PMI Certification
4 1 (1.52%) PMP
4 1 (1.52%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (22.73%) SLA
System Software
1 11 (16.67%) Active Directory
2 5 (7.58%) Hyper-V
3 2 (3.03%) VMware Infrastructure
3 2 (3.03%) vSphere
4 1 (1.52%) XenDesktop
Systems Management
1 2 (3.03%) Backup Exec
2 1 (1.52%) SCCM
2 1 (1.52%) SCOM
Vendors
1 21 (31.82%) Microsoft
2 6 (9.09%) VMware
3 4 (6.06%) Cisco
4 3 (4.55%) EMC
4 3 (4.55%) Remedy
4 3 (4.55%) SAP
5 2 (3.03%) Apple
5 2 (3.03%) Citrix
5 2 (3.03%) Hyperion
5 2 (3.03%) NetApp
5 2 (3.03%) Nimble Storage
5 2 (3.03%) Oracle
5 2 (3.03%) Sun
6 1 (1.52%) Advent
6 1 (1.52%) Bloomberg
6 1 (1.52%) Dell
6 1 (1.52%) Eze Software Group
6 1 (1.52%) HP
6 1 (1.52%) Reuters
6 1 (1.52%) ServiceNow