The statistics below represent IT jobs advertised across the London region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Support Manager
England / London
Rank 548 602 609
Rank change year-on-year
+54 +7
Permanent jobs requiring a Service Support Manager 23 37 32
As % of all permanent IT jobs located in London 0.069% 0.093% 0.079%
As % of the Job Titles category 0.072% 0.096% 0.082%
Number of salaries quoted 22 35 31
Median salary £37,500 £45,000 £50,000
Median salary % change year-on-year
-16.66% -10.00%
90% offered a salary of more than £30,000 £38,000 £42,500
10% offered a salary of more than £95,500 £75,000 £70,000
UK excluding London median salary £35,000 £43,750 £45,000
% change year-on-year
-20.00% -2.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32033 38421 38887
As % of all permanent IT jobs located in London 95.84% 96.12% 96.12%
Number of salaries quoted 27187 32991 33062
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Support Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 17 January 2017.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 4 £100,000 +100.00%
Bromley -14 1 - -
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 17 January 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Support Manager in the job title.

1 35 (72.92%) ITIL
2 26 (54.17%) Service Delivery
3 21 (43.75%) SLA
4 15 (31.25%) Finance
5 11 (22.92%) Legal
5 11 (22.92%) Statistics
6 10 (20.83%) Performance Management
7 9 (18.75%) Critical Success Factor
7 9 (18.75%) Data Centre
7 9 (18.75%) Escalation Management
7 9 (18.75%) Contract Management
7 9 (18.75%) MS PowerPoint
7 9 (18.75%) Stakeholder Management
8 6 (12.50%) Law
8 6 (12.50%) Service Management
9 5 (10.42%) ITIL Certification
9 5 (10.42%) Windows
9 5 (10.42%) Telecoms
9 5 (10.42%) Agile Software Development
9 5 (10.42%) SaaS
9 5 (10.42%) Service Design
9 5 (10.42%) DevOps
10 4 (8.33%) Mentoring
10 4 (8.33%) Presales
10 4 (8.33%) Virtual Team Management
10 4 (8.33%) Virtual Team
10 4 (8.33%) IBM
10 4 (8.33%) Microsoft
11 3 (6.25%) SQL Server
11 3 (6.25%) MS Office

Service Support Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.08%) Exchange Server 2010
1 1 (2.08%) MS Exchange
1 1 (2.08%) SharePoint
Applications
1 9 (18.75%) MS PowerPoint
2 3 (6.25%) MS Office
3 1 (2.08%) MS Excel
Cloud Services
1 5 (10.42%) SaaS
2 3 (6.25%) Amazon AWS
3 2 (4.17%) Microsoft Azure
4 1 (2.08%) Office 365
4 1 (2.08%) PaaS
Database & Business Intelligence
1 3 (6.25%) SQL Server
2 1 (2.08%) SQL Server 2008
General
1 15 (31.25%) Finance
2 11 (22.92%) Legal
3 6 (12.50%) Law
4 5 (10.42%) Telecoms
5 3 (6.25%) Financial Institution
6 2 (4.17%) Marketing
Miscellaneous
1 11 (22.92%) Statistics
2 9 (18.75%) Data Centre
3 4 (8.33%) Virtual Team
4 3 (6.25%) User Experience
5 2 (4.17%) Management Information System
6 1 (2.08%) Data Protection Act
6 1 (2.08%) Fintech
6 1 (2.08%) Performance Metrics
Operating Systems
1 5 (10.42%) Windows
2 2 (4.17%) Android
2 2 (4.17%) Apple iOS
2 2 (4.17%) Windows Server
3 1 (2.08%) Windows Server 2008
Processes & Methodologies
1 35 (72.92%) ITIL
2 26 (54.17%) Service Delivery
3 10 (20.83%) Performance Management
4 9 (18.75%) Contract Management
4 9 (18.75%) Critical Success Factor
4 9 (18.75%) Escalation Management
4 9 (18.75%) Stakeholder Management
5 6 (12.50%) Service Management
6 5 (10.42%) Agile Software Development
6 5 (10.42%) DevOps
6 5 (10.42%) Service Design
7 4 (8.33%) Mentoring
7 4 (8.33%) Presales
7 4 (8.33%) Virtual Team Management
8 3 (6.25%) Electronic Trading
8 3 (6.25%) Incident Management
8 3 (6.25%) Patch Management
8 3 (6.25%) Performance Monitoring
8 3 (6.25%) Time Management
9 2 (4.17%) Continuous Improvement
Programming Languages
1 1 (2.08%) SQL
Qualifications
1 5 (10.42%) ITIL Certification
2 3 (6.25%) SC Cleared
2 3 (6.25%) Security Cleared
Quality Assurance & Compliance
1 21 (43.75%) SLA
2 1 (2.08%) ISO/IEC 27001
2 1 (2.08%) QA
System Software
1 2 (4.17%) Active Directory
2 1 (2.08%) XenApp
Systems Management
1 2 (4.17%) AirWatch
Vendors
1 4 (8.33%) IBM
1 4 (8.33%) Microsoft
2 2 (4.17%) Cisco
2 2 (4.17%) LANDesk
2 2 (4.17%) Salesforce.com
2 2 (4.17%) ServiceNow
2 2 (4.17%) Sun
2 2 (4.17%) VMware
3 1 (2.08%) Avaya
3 1 (2.08%) Citrix
3 1 (2.08%) HP
London
onezeero.
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 12 hours ago