The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 596 637 598
Rank change year-on-year
+41 -39
Permanent jobs requiring a Service Support Manager 17 21 23
As % of all permanent IT jobs located in London 0.039% 0.043% 0.052%
As % of the Job Titles category 0.042% 0.046% 0.056%
Number of salaries quoted 17 18 23
Average salary £60,000 £56,250 £55,000
Average salary % change year-on-year
+6.66% +2.27%
90% offered a salary of more than £57,000 £47,100 £26,000
10% offered a salary of more than £65,000 £72,500 £100,000
UK excluding London average salary £43,750 £45,000 £45,207
% change year-on-year
-2.77% -0.45%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40624 45661 41244
As % of all permanent IT jobs located in London 93.51% 93.84% 93.72%
Number of salaries quoted 34358 38187 34690
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Support Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 22 May 2015.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 7 £60,000 -9.43%
Chiswick - 1 £60,000 -
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 26 (74.29%) ITIL
2 16 (45.71%) Service Delivery
3 10 (28.57%) MS Office
3 10 (28.57%) Incident Management
4 9 (25.71%) ITIL Certification
5 8 (22.86%) Service Management
5 8 (22.86%) SLA
5 8 (22.86%) Law
5 8 (22.86%) Legal
5 8 (22.86%) Risk Management
5 8 (22.86%) Mentoring
6 7 (20.00%) ITSM
6 7 (20.00%) Windows
7 6 (17.14%) Telecoms
7 6 (17.14%) Coaching
7 6 (17.14%) Service Desk Management
7 6 (17.14%) Continuous Improvement
8 5 (14.29%) Degree
8 5 (14.29%) Line Management
8 5 (14.29%) Data Security
8 5 (14.29%) Blackberry
8 5 (14.29%) MS Excel
9 4 (11.43%) CRM
9 4 (11.43%) Active Directory
9 4 (11.43%) Banking
9 4 (11.43%) People Management
9 4 (11.43%) Performance Management
10 3 (8.57%) Problem Management
10 3 (8.57%) Root Cause Analysis
10 3 (8.57%) Windows 7

Service Support Manager
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.86%) MS Exchange
Applications
1 10 (28.57%) MS Office
2 5 (14.29%) MS Excel
3 3 (8.57%) MS Visio
4 1 (2.86%) Spreadsheet
4 1 (2.86%) Adobe Creative Suite
Business Applications
1 1 (2.86%) Remedy ITSM
Cloud Services
1 1 (2.86%) SaaS
Communications & Networking
1 3 (8.57%) Firewall
2 1 (2.86%) IP Telephony
Development Applications
1 1 (2.86%) JIRA
General
1 8 (22.86%) Law
1 8 (22.86%) Legal
2 6 (17.14%) Telecoms
3 4 (11.43%) Banking
4 3 (8.57%) Retail
4 3 (8.57%) Investment Banking
4 3 (8.57%) Finance
5 2 (5.71%) Advertising
6 1 (2.86%) French Language
6 1 (2.86%) Billing
6 1 (2.86%) Front Office
6 1 (2.86%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.86%) X-Windows
Miscellaneous
1 5 (14.29%) Blackberry
2 3 (8.57%) Hedge funds
2 3 (8.57%) Equities
2 3 (8.57%) Foreign Exchange (FX)
3 2 (5.71%) FMCG
4 1 (2.86%) Digital Media
4 1 (2.86%) Social Media
4 1 (2.86%) Video Conferencing
4 1 (2.86%) Statistics
4 1 (2.86%) Computer Science
4 1 (2.86%) CMDB
4 1 (2.86%) User Experience
4 1 (2.86%) Management Information System
4 1 (2.86%) Handset
Operating Systems
1 7 (20.00%) Windows
2 3 (8.57%) Windows 7
3 1 (2.86%) Apple iOS
3 1 (2.86%) Windows Vista
3 1 (2.86%) Mac OS X
3 1 (2.86%) Windows XP
Processes & Methodologies
1 26 (74.29%) ITIL
2 16 (45.71%) Service Delivery
3 10 (28.57%) Incident Management
4 8 (22.86%) Service Management
4 8 (22.86%) Risk Management
4 8 (22.86%) Mentoring
5 7 (20.00%) ITSM
6 6 (17.14%) Coaching
6 6 (17.14%) Service Desk Management
6 6 (17.14%) Continuous Improvement
7 5 (14.29%) Line Management
7 5 (14.29%) Data Security
8 4 (11.43%) CRM
8 4 (11.43%) People Management
8 4 (11.43%) Performance Management
9 3 (8.57%) Problem Management
9 3 (8.57%) Root Cause Analysis
9 3 (8.57%) Low Latency
9 3 (8.57%) Ultra-Low Latency
9 3 (8.57%) Document Management
Qualifications
1 9 (25.71%) ITIL Certification
2 5 (14.29%) Degree
3 3 (8.57%) Cisco Certification
3 3 (8.57%) CCNA
4 1 (2.86%) MCSE
4 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 8 (22.86%) SLA
System Software
1 4 (11.43%) Active Directory
Systems Management
1 1 (2.86%) SCCM
1 1 (2.86%) WSUS
Vendors
1 3 (8.57%) ServiceNow
1 3 (8.57%) Interwoven
2 2 (5.71%) Apple
2 2 (5.71%) Citrix
3 1 (2.86%) Remedy
3 1 (2.86%) BMC
3 1 (2.86%) Microsoft
3 1 (2.86%) Adobe
3 1 (2.86%) HP