The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 584 630 586
Rank change year-on-year
+46 -44
Permanent jobs requiring a Service Support Manager 23 17 21
As % of all permanent IT jobs located in London 0.054% 0.037% 0.047%
As % of the Job Titles category 0.057% 0.040% 0.050%
Number of salaries quoted 22 13 21
Average salary £55,000 £57,500 £65,000
Average salary % change year-on-year
-4.34% -11.53%
90% offered a salary of more than £45,950 £50,500 £40,000
10% offered a salary of more than £60,000 £72,500 £100,000
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40103 42659 41747
As % of all permanent IT jobs located in London 93.72% 93.90% 94.08%
Number of salaries quoted 33809 35111 35345
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Support Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 27 March 2015.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 6 £60,000 -17.24%
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 21 (60.00%) ITIL
2 16 (45.71%) Service Delivery
3 11 (31.43%) MS Office
4 9 (25.71%) SLA
4 9 (25.71%) Service Management
4 9 (25.71%) Incident Management
5 8 (22.86%) Continuous Improvement
5 8 (22.86%) Mentoring
5 8 (22.86%) Risk Management
6 7 (20.00%) Law
6 7 (20.00%) Legal
6 7 (20.00%) Windows
6 7 (20.00%) ITIL Certification
6 7 (20.00%) Coaching
7 6 (17.14%) Service Desk Management
7 6 (17.14%) MS Excel
7 6 (17.14%) Telecoms
8 5 (14.29%) Data Security
8 5 (14.29%) Blackberry
8 5 (14.29%) Degree
8 5 (14.29%) Line Management
9 4 (11.43%) People Management
9 4 (11.43%) Problem Management
9 4 (11.43%) Performance Management
9 4 (11.43%) CRM
9 4 (11.43%) Active Directory
9 4 (11.43%) ITSM
9 4 (11.43%) Banking
10 3 (8.57%) Asset Management
10 3 (8.57%) Document Management

Service Support Manager
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.86%) MS Exchange
Applications
1 11 (31.43%) MS Office
2 6 (17.14%) MS Excel
3 3 (8.57%) MS Visio
4 1 (2.86%) MS PowerPoint
4 1 (2.86%) Spreadsheet
4 1 (2.86%) Adobe Creative Suite
Business Applications
1 1 (2.86%) Remedy ITSM
1 1 (2.86%) SAP BPC
Cloud Services
1 3 (8.57%) SaaS
Communications & Networking
1 3 (8.57%) Firewall
2 1 (2.86%) IP Telephony
Database & Business Intelligence
1 1 (2.86%) SQL Server
1 1 (2.86%) SAP BW
Development Applications
1 3 (8.57%) JIRA
General
1 7 (20.00%) Law
1 7 (20.00%) Legal
2 6 (17.14%) Telecoms
3 4 (11.43%) Banking
4 3 (8.57%) Finance
4 3 (8.57%) Investment Banking
5 2 (5.71%) Retail
6 1 (2.86%) Billing
6 1 (2.86%) Advertising
6 1 (2.86%) Publishing
6 1 (2.86%) French Language
6 1 (2.86%) Front Office
Libraries, Frameworks & Software Standards
1 1 (2.86%) X-Windows
Miscellaneous
1 5 (14.29%) Blackberry
2 3 (8.57%) Hedge funds
2 3 (8.57%) Equities
2 3 (8.57%) Statistics
2 3 (8.57%) Digital Media
2 3 (8.57%) Foreign Exchange (FX)
3 1 (2.86%) User Experience
3 1 (2.86%) Computer Science
3 1 (2.86%) CMDB
3 1 (2.86%) Video Conferencing
3 1 (2.86%) FMCG
3 1 (2.86%) Social Media
3 1 (2.86%) Enterprise Storage
3 1 (2.86%) Management Information System
3 1 (2.86%) Handset
Operating Systems
1 7 (20.00%) Windows
2 3 (8.57%) Windows 7
3 1 (2.86%) Apple iOS
3 1 (2.86%) UNIX
3 1 (2.86%) Windows XP
3 1 (2.86%) Mac OS X
3 1 (2.86%) Windows Vista
Processes & Methodologies
1 21 (60.00%) ITIL
2 16 (45.71%) Service Delivery
3 9 (25.71%) Service Management
3 9 (25.71%) Incident Management
4 8 (22.86%) Risk Management
4 8 (22.86%) Continuous Improvement
4 8 (22.86%) Mentoring
5 7 (20.00%) Coaching
6 6 (17.14%) Service Desk Management
7 5 (14.29%) Line Management
7 5 (14.29%) Data Security
8 4 (11.43%) ITSM
8 4 (11.43%) Problem Management
8 4 (11.43%) Performance Management
8 4 (11.43%) CRM
8 4 (11.43%) People Management
9 3 (8.57%) Low Latency
9 3 (8.57%) Ultra-Low Latency
9 3 (8.57%) Asset Management
9 3 (8.57%) Document Management
Qualifications
1 7 (20.00%) ITIL Certification
2 5 (14.29%) Degree
3 3 (8.57%) CCNA
3 3 (8.57%) Cisco Certification
4 1 (2.86%) Microsoft Certification
4 1 (2.86%) MCSE
Quality Assurance & Compliance
1 9 (25.71%) SLA
System Software
1 4 (11.43%) Active Directory
Systems Management
1 1 (2.86%) WSUS
1 1 (2.86%) SCCM
Vendors
1 3 (8.57%) Interwoven
1 3 (8.57%) ServiceNow
2 2 (5.71%) Citrix
2 2 (5.71%) Apple
3 1 (2.86%) Remedy
3 1 (2.86%) BMC
3 1 (2.86%) Oracle
3 1 (2.86%) SAP
3 1 (2.86%) Microsoft
3 1 (2.86%) Adobe
3 1 (2.86%) HP