The statistics below represent IT jobs advertised across the London region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 579 636 631
Rank change year-on-year
+57 -5
Permanent jobs requiring a Service Support Manager 34 35 36
As % of all permanent IT jobs located in London 0.089% 0.079% 0.079%
As % of the Job Titles category 0.093% 0.083% 0.083%
Number of salaries quoted 31 31 32
Median salary £55,000 £55,000 £48,750
Median salary % change year-on-year
- +12.82%
90% offered a salary of more than £45,000 £44,000 £40,000
10% offered a salary of more than £75,000 £71,025 £72,500
UK excluding London median salary £47,500 £47,500 £53,750
% change year-on-year
- -11.62%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36402 42305 43379
As % of all permanent IT jobs located in London 95.70% 95.80% 95.75%
Number of salaries quoted 31526 36015 36074
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Support Manager
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the London region.

Service Support Manager Salary Trend in London

Service Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the London region over the 3 months to 28 September 2016.

Service Support Manager Salary Histogram in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +45 1 £45,000 - 1
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 September 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Support Manager in the job title.

1 42 (79.25%) ITIL
2 29 (54.72%) Service Delivery
3 20 (37.74%) SLA
4 16 (30.19%) Agile Software Development
5 15 (28.30%) DevOps
6 13 (24.53%) Service Management
7 12 (22.64%) Legal
7 12 (22.64%) Incident Management
8 11 (20.75%) Windows
9 10 (18.87%) Telecoms
9 10 (18.87%) Project Management
10 9 (16.98%) Active Directory
10 9 (16.98%) Amazon AWS
11 8 (15.09%) Microsoft
11 8 (15.09%) Service Design
12 7 (13.21%) Virtual Team Management
12 7 (13.21%) Virtual Team
12 7 (13.21%) IBM
12 7 (13.21%) PRINCE2
12 7 (13.21%) Performance Management
13 6 (11.32%) Continuous Improvement
13 6 (11.32%) ITIL Certification
14 5 (9.43%) TCP/IP
14 5 (9.43%) Mentoring
14 5 (9.43%) Law
14 5 (9.43%) Android
15 4 (7.55%) SCCM
15 4 (7.55%) Problem Management
15 4 (7.55%) Coaching
15 4 (7.55%) User Experience

Service Support Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.55%) MS Exchange
2 2 (3.77%) Exchange Server 2010
2 2 (3.77%) Exchange Server 2013
3 1 (1.89%) SharePoint
Applications
1 3 (5.66%) MS Excel
2 2 (3.77%) MS Office
Cloud Services
1 9 (16.98%) Amazon AWS
2 4 (7.55%) Office 365
3 3 (5.66%) SaaS
4 1 (1.89%) Microsoft Azure
4 1 (1.89%) PaaS
Communications & Networking
1 5 (9.43%) TCP/IP
2 3 (5.66%) DHCP
2 3 (5.66%) VPN
3 2 (3.77%) IP Telephony
3 2 (3.77%) LAN
3 2 (3.77%) WAN
4 1 (1.89%) Cisco IOS
4 1 (1.89%) DNS
4 1 (1.89%) SMTP
Database & Business Intelligence
1 1 (1.89%) Big Data
1 1 (1.89%) SQL Server
General
1 12 (22.64%) Legal
2 10 (18.87%) Telecoms
3 5 (9.43%) Law
4 3 (5.66%) Finance
4 3 (5.66%) Marketing
5 2 (3.77%) Advertising
6 1 (1.89%) Dutch Language
6 1 (1.89%) French Language
6 1 (1.89%) German Language
6 1 (1.89%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.89%) CSS
1 1 (1.89%) HTML
Miscellaneous
1 7 (13.21%) Virtual Team
2 4 (7.55%) User Experience
3 2 (3.77%) Analytical Skills
4 1 (1.89%) CMDB
4 1 (1.89%) Data Protection Act
4 1 (1.89%) Handset
4 1 (1.89%) iPad
4 1 (1.89%) iPhone
4 1 (1.89%) Management Information System
4 1 (1.89%) Performance Metrics
4 1 (1.89%) Smartphone
Operating Systems
1 11 (20.75%) Windows
2 5 (9.43%) Android
3 4 (7.55%) Apple iOS
4 3 (5.66%) Mac OS
4 3 (5.66%) Mac OS X
4 3 (5.66%) Windows 10
4 3 (5.66%) Windows 7
4 3 (5.66%) Windows Server 2008
5 2 (3.77%) Windows Server
6 1 (1.89%) Windows Server 2012
Processes & Methodologies
1 42 (79.25%) ITIL
2 29 (54.72%) Service Delivery
3 16 (30.19%) Agile Software Development
4 15 (28.30%) DevOps
5 13 (24.53%) Service Management
6 12 (22.64%) Incident Management
7 10 (18.87%) Project Management
8 8 (15.09%) Service Design
9 7 (13.21%) Performance Management
9 7 (13.21%) PRINCE2
9 7 (13.21%) Virtual Team Management
10 6 (11.32%) Continuous Improvement
11 5 (9.43%) Mentoring
12 4 (7.55%) Coaching
12 4 (7.55%) Configuration Management
12 4 (7.55%) Problem Management
12 4 (7.55%) Service Desk Management
13 3 (5.66%) Change Management
13 3 (5.66%) ITSM
13 3 (5.66%) Performance Monitoring
Programming Languages
1 1 (1.89%) SQL
Qualifications
1 6 (11.32%) ITIL Certification
2 3 (5.66%) Security Cleared
3 2 (3.77%) SC Cleared
4 1 (1.89%) A+ Certification
4 1 (1.89%) Degree
4 1 (1.89%) MCP
4 1 (1.89%) PMI Certification
4 1 (1.89%) PMP
4 1 (1.89%) Postgraduate
Quality Assurance & Compliance
1 20 (37.74%) SLA
2 1 (1.89%) QA
System Software
1 9 (16.98%) Active Directory
Systems Management
1 4 (7.55%) SCCM
2 2 (3.77%) AirWatch
Vendors
1 8 (15.09%) Microsoft
2 7 (13.21%) IBM
3 3 (5.66%) Apple
3 3 (5.66%) Bloomberg
3 3 (5.66%) Reuters
4 2 (3.77%) Cisco
4 2 (3.77%) LANDesk
4 2 (3.77%) ServiceNow
5 1 (1.89%) Citrix
5 1 (1.89%) Dell
5 1 (1.89%) SolarWinds
5 1 (1.89%) VMware
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: 4 days ago