Service Desk Management Jobs in London

Service Desk Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 17 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 Apr 2024
Same period 2023 Same period 2022
Rank 473 624 796
Rank change year-on-year +151 +172 -222
Permanent jobs citing Service Desk Management 20 21 55
As % of all permanent jobs advertised in London 0.085% 0.057% 0.086%
As % of the Processes & Methodologies category 0.093% 0.060% 0.089%
Number of salaries quoted 14 21 52
10th Percentile £32,500 £45,000 £28,500
25th Percentile £47,344 £50,000 £35,000
Median annual salary (50th Percentile) £60,000 £70,000 £40,000
Median % change year-on-year -14.29% +75.00% -15.79%
75th Percentile £78,750 £72,500 £52,250
90th Percentile £97,125 £77,500 £67,500
England median annual salary £47,500 £43,250 £37,500
% change year-on-year +9.83% +15.33% -15.73%

All Process and Methodology Skills
London

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,424 35,221 62,071
As % of all permanent jobs advertised in London 91.58% 95.46% 96.74%
Number of salaries quoted 16,076 25,084 34,513
10th Percentile £38,084 £43,750 £42,500
25th Percentile £52,500 £55,000 £53,750
Median annual salary (50th Percentile) £70,788 £75,000 £70,000
Median % change year-on-year -5.62% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Desk Management
Job Vacancy Trend in London

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Management in London

Service Desk Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Management in London.

Salary trend for Service Desk Management in London

Service Desk Management
Salary Histogram in London

Salary distribution for jobs citing Service Desk Management in London over the 6 months to 17 April 2024.

Salary histogram for Service Desk Management in London

Service Desk Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the London region over the 6 months to 17 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +65 10 £77,500 +10.71%
South London - 2 £49,375 -
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) Microsoft Exchange
1 3 (15.00%) SharePoint
Cloud Services
1 12 (60.00%) Microsoft 365
2 3 (15.00%) Azure
2 3 (15.00%) Mimecast
General
1 7 (35.00%) Finance
2 6 (30.00%) Legal
3 4 (20.00%) Law
4 2 (10.00%) Banking
4 2 (10.00%) Financial Institution
4 2 (10.00%) Front Office
4 2 (10.00%) Investment Banking
4 2 (10.00%) Social Skills
Job Titles
1 9 (45.00%) Service Manager
2 8 (40.00%) Head of IT
3 6 (30.00%) Head of IT Operations
3 6 (30.00%) Head of Operations
4 5 (25.00%) Service Desk Manager
5 4 (20.00%) Delivery Manager
5 4 (20.00%) IT Manager
5 4 (20.00%) IT Services Delivery Manager
5 4 (20.00%) IT Services Manager
5 4 (20.00%) Lead
5 4 (20.00%) Service Delivery Manager
6 3 (15.00%) 2nd Line Engineer
6 3 (15.00%) 2nd Line Support Engineer
6 3 (15.00%) IT Engineer
6 3 (15.00%) IT Support
6 3 (15.00%) Server Support
6 3 (15.00%) Windows Engineer
6 3 (15.00%) Windows Server Engineer
6 3 (15.00%) Windows Server Support
6 3 (15.00%) Windows Support Engineer
Miscellaneous
1 2 (10.00%) Hedge funds
2 1 (5.00%) PMI
Operating Systems
1 10 (50.00%) Windows
2 4 (20.00%) Windows Server
3 3 (15.00%) Windows 10
3 3 (15.00%) Windows Server 2012
Processes & Methodologies
1 17 (85.00%) ITIL
2 14 (70.00%) Service Delivery
2 14 (70.00%) Service Management
3 12 (60.00%) ITSM
4 9 (45.00%) Problem-Solving
5 7 (35.00%) Customer Service
6 6 (30.00%) Critical Success Factor
6 6 (30.00%) Decision-Making
6 6 (30.00%) Incident Management
6 6 (30.00%) Kanban
6 6 (30.00%) Major Incident Management
6 6 (30.00%) Scrum
6 6 (30.00%) Statistical Analysis
6 6 (30.00%) Technical Leadership
6 6 (30.00%) Vulnerability Management
7 3 (15.00%) Cybersecurity
7 3 (15.00%) Process Improvement
8 2 (10.00%) Business Continuity
8 2 (10.00%) Knowledge Management
8 2 (10.00%) Service Delivery Management
Qualifications
1 3 (15.00%) ITIL Certification
2 1 (5.00%) PMI Certification
2 1 (5.00%) PMP
Quality Assurance & Compliance
1 9 (45.00%) SLA
2 1 (5.00%) ISO/IEC 27001
System Software
1 6 (30.00%) Active Directory
1 6 (30.00%) Virtual Desktop
Vendors
1 6 (30.00%) Microsoft
2 3 (15.00%) Qualys
2 3 (15.00%) Sophos
3 2 (10.00%) ServiceNow