The table below looks at the statistics for the Support Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Manager
Rank 425 461 463
Rank change year-on-year
+36 +2
Permanent jobs requiring a Support Manager 206 157 187
As % of all permanent IT jobs located in London 0.43% 0.35% 0.37%
As % of the Job Titles category 0.46% 0.37% 0.39%
Number of salaries quoted 176 129 161
Average salary £55,000 £65,000 £55,000
Average salary % change year-on-year
-15.38% +18.18%
90% offered a salary of more than £40,000 £37,500 £42,500
10% offered a salary of more than £75,000 £90,000 £92,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44320 42035 48015
As % of all permanent IT jobs located in London 93.40% 93.54% 94.55%
Number of salaries quoted 37021 35268 41723
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in London

Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the London region.

Support Manager Salary Trend in London

Support Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Manager across the London region over the 3 months to 22 August 2014.

Support Manager Salary Histogram in London

Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 77 £55,000 -15.38% 7
Kingston Upon Thames - 5 £29,750 -
Canary Wharf +7 1 £52,500 -47.50%
Twickenham - 1 £70,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT jobs across the London region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 137 (36.83%) ITIL
2 115 (30.91%) Windows
3 107 (28.76%) Finance
4 98 (26.34%) SQL
5 95 (25.54%) Microsoft
6 61 (16.40%) SQL Server
7 60 (16.13%) SLA
8 51 (13.71%) Active Directory
9 50 (13.44%) Oracle
10 46 (12.37%) Degree
10 46 (12.37%) Windows Server 2008
11 43 (11.56%) VMware
12 42 (11.29%) Service Delivery
12 42 (11.29%) MS Excel
13 41 (11.02%) Project Management
14 35 (9.41%) Retail
15 34 (9.14%) Incident Management
16 31 (8.33%) Front Office
16 31 (8.33%) Citrix
17 30 (8.06%) Java
17 30 (8.06%) Banking
18 29 (7.80%) CRM
18 29 (7.80%) Windows Server 2003
19 28 (7.53%) Linux
20 27 (7.26%) IIS
21 25 (6.72%) UNIX
21 25 (6.72%) Microsoft Certification
21 25 (6.72%) SQL Server 2008
22 23 (6.18%) MS Office
22 23 (6.18%) VMware Infrastructure

Support Manager
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT jobs across the London region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (7.26%) IIS
2 15 (4.03%) MS Exchange
3 13 (3.49%) Apache
4 11 (2.96%) SharePoint
5 10 (2.69%) Alfresco
6 7 (1.88%) BizTalk Server
6 7 (1.88%) Tomcat
7 5 (1.34%) CMS
7 5 (1.34%) WebSphere
8 4 (1.08%) Exchange Server 2010
8 4 (1.08%) Documentum
8 4 (1.08%) SAS
9 3 (0.81%) Blackberry Enterprise Server
9 3 (0.81%) Oracle Workflow
9 3 (0.81%) WebLogic
10 2 (0.54%) Sitefinity
10 2 (0.54%) WordPress
10 2 (0.54%) SharePoint 2010
10 2 (0.54%) SilverStripe
10 2 (0.54%) Kentico
Applications
1 42 (11.29%) MS Excel
2 23 (6.18%) MS Office
3 9 (2.42%) SPSS
4 7 (1.88%) MS PowerPoint
5 1 (0.27%) MS Project
Business Applications
1 22 (5.91%) Dynamics CRM
2 13 (3.49%) Oracle EBS
3 10 (2.69%) Oracle EBS R12
4 9 (2.42%) Oracle Procure-to-Pay
5 5 (1.34%) Oracle Applications
5 5 (1.34%) HFM
5 5 (1.34%) Oracle iProcurement
5 5 (1.34%) Oracle General Ledger
5 5 (1.34%) Oracle Receivables
5 5 (1.34%) Oracle Assets
5 5 (1.34%) Oracle Payables
6 4 (1.08%) IntelliMatch
6 4 (1.08%) Markit EDM
6 4 (1.08%) Remedy ITSM
6 4 (1.08%) LatentZero
6 4 (1.08%) Oracle Financials
7 3 (0.81%) Oracle E-Business Tax
7 3 (0.81%) Oracle Internet Expenses
8 2 (0.54%) Oracle Cash Management
8 2 (0.54%) Academy Housing
Cloud Services
1 12 (3.23%) PaaS
2 10 (2.69%) IaaS
3 9 (2.42%) Microsoft Azure
4 7 (1.88%) SaaS
5 6 (1.61%) Office 365
6 1 (0.27%) Force.com
Communications & Networking
1 19 (5.11%) Firewall
2 16 (4.30%) DNS
3 14 (3.76%) DHCP
4 13 (3.49%) Intranet
4 13 (3.49%) WAN
5 9 (2.42%) Wireless
5 9 (2.42%) LAN
6 8 (2.15%) SAN
6 8 (2.15%) TCP/IP
7 7 (1.88%) VoIP
8 6 (1.61%) Internet
8 6 (1.61%) VPN
9 4 (1.08%) VLAN
9 4 (1.08%) iSCSI
10 3 (0.81%) NAS
10 3 (0.81%) Fibre Channel
11 2 (0.54%) MVNO
11 2 (0.54%) Multicast
11 2 (0.54%) Intrusion Detection
11 2 (0.54%) GSM
Database & Business Intelligence
1 61 (16.40%) SQL Server
2 25 (6.72%) SQL Server 2008
3 18 (4.84%) Relational Database
4 16 (4.30%) SQL Server 2005
5 11 (2.96%) Oracle Database
6 7 (1.88%) SQL Server Reporting Services
7 6 (1.61%) Oracle Database 11g
8 5 (1.34%) Essbase
8 5 (1.34%) Data Warehouse
9 4 (1.08%) Base SAS
9 4 (1.08%) Oracle Database 10g
10 3 (0.81%) Oracle Discoverer
10 3 (0.81%) RDBMS
10 3 (0.81%) MySQL
10 3 (0.81%) Crystal Reports
11 2 (0.54%) NoSQL
11 2 (0.54%) KDB
11 2 (0.54%) SQL Server Integration Services
11 2 (0.54%) Oracle Reports
12 1 (0.27%) BusinessObjects
Development Applications
1 10 (2.69%) Toad
2 2 (0.54%) Git (software)
2 2 (0.54%) Subversion
3 1 (0.27%) JIRA
General
1 107 (28.76%) Finance
2 35 (9.41%) Retail
3 31 (8.33%) Front Office
4 30 (8.06%) Banking
5 19 (5.11%) Back Office
6 17 (4.57%) Telecoms
7 16 (4.30%) Law
8 15 (4.03%) Investment Banking
9 14 (3.76%) Advertising
10 13 (3.49%) Billing
11 10 (2.69%) Legal
12 8 (2.15%) Marketing
13 6 (1.61%) Publishing
14 4 (1.08%) Financial Institution
15 2 (0.54%) French Language
15 2 (0.54%) German Language
15 2 (0.54%) Italian Language
15 2 (0.54%) Local Government
16 1 (0.27%) Manufacturing
16 1 (0.27%) Electronics
Libraries, Frameworks & Software Standards
1 22 (5.91%) .NET
2 16 (4.30%) HTML
3 12 (3.23%) XML
4 8 (2.15%) J2EE
4 8 (2.15%) CSS
5 7 (1.88%) LAMP
6 3 (0.81%) JSP
6 3 (0.81%) SOAP
7 2 (0.54%) FIX Protocol
8 1 (0.27%) Middleware
8 1 (0.27%) ASP.NET
Miscellaneous
1 22 (5.91%) Management Information System
2 20 (5.38%) Foreign Exchange (FX)
3 16 (4.30%) Derivative
3 16 (4.30%) Computer Science
4 15 (4.03%) Fixed Income
5 13 (3.49%) Equities
6 12 (3.23%) Blackberry
7 11 (2.96%) Hedge funds
8 8 (2.15%) PACS
9 7 (1.88%) E-Learning
9 7 (1.88%) Statistics
9 7 (1.88%) Video Conferencing
10 6 (1.61%) Enterprise Software
10 6 (1.61%) NHS
11 5 (1.34%) Interest Rate Derivative
12 4 (1.08%) Learning Management System
12 4 (1.08%) SWIFT
13 3 (0.81%) Credit Risk
13 3 (0.81%) CMDB
13 3 (0.81%) Social Media
Operating Systems
1 115 (30.91%) Windows
2 46 (12.37%) Windows Server 2008
3 29 (7.80%) Windows Server 2003
4 28 (7.53%) Linux
5 25 (6.72%) UNIX
6 13 (3.49%) Windows 7
7 11 (2.96%) Windows Server 2012
8 8 (2.15%) HPUX
8 8 (2.15%) Solaris
9 7 (1.88%) Fedora
9 7 (1.88%) AIX
9 7 (1.88%) Windows XP
10 5 (1.34%) Mac OS X
11 3 (0.81%) Android
11 3 (0.81%) Red Hat Enterprise Linux
12 2 (0.54%) Mac OS
12 2 (0.54%) Windows Vista
13 1 (0.27%) Apple iOS
13 1 (0.27%) Windows 2000 Server
Processes & Methodologies
1 137 (36.83%) ITIL
2 42 (11.29%) Service Delivery
3 41 (11.02%) Project Management
4 34 (9.14%) Incident Management
5 29 (7.80%) CRM
6 20 (5.38%) Change Management
6 20 (5.38%) Supplier Management
6 20 (5.38%) Continuous Improvement
7 17 (4.57%) Workflow
7 17 (4.57%) Service Management
8 16 (4.30%) Risk Management
8 16 (4.30%) Performance Management
9 14 (3.76%) PRINCE2
10 13 (3.49%) Problem Management
11 12 (3.23%) Root Cause Analysis
11 12 (3.23%) Content Management
11 12 (3.23%) Asset Management
11 12 (3.23%) Disaster Recovery
11 12 (3.23%) Configuration Management
12 11 (2.96%) Stakeholder Management
Programming Languages
1 98 (26.34%) SQL
2 30 (8.06%) Java
3 16 (4.30%) T-SQL
4 11 (2.96%) C#
5 9 (2.42%) C
6 8 (2.15%) VBA
7 6 (1.61%) Perl
8 5 (1.34%) PHP
9 4 (1.08%) Bash Shell
9 4 (1.08%) Shell Script
10 3 (0.81%) PowerHouse
10 3 (0.81%) Python
10 3 (0.81%) JavaScript
10 3 (0.81%) VBScript
10 3 (0.81%) PowerShell
11 1 (0.27%) C++
11 1 (0.27%) Ruby
Qualifications
1 46 (12.37%) Degree
2 25 (6.72%) Microsoft Certification
3 14 (3.76%) ITIL Certification
4 13 (3.49%) MCSE
5 8 (2.15%) MCTS
6 7 (1.88%) MCDBA
6 7 (1.88%) MCP
7 6 (1.61%) ISEB
8 5 (1.34%) ACCA
9 4 (1.08%) VMware Certified Professional (VCP)
10 3 (0.81%) MCSA
10 3 (0.81%) MCITP
10 3 (0.81%) Security Cleared
11 2 (0.54%) ITIL Foundation Certificate
11 2 (0.54%) MCDST
11 2 (0.54%) CCNA
11 2 (0.54%) Cisco Certification
12 1 (0.27%) PMP
12 1 (0.27%) PMI Certification
12 1 (0.27%) Citrix Certification
Quality Assurance & Compliance
1 60 (16.13%) SLA
2 11 (2.96%) QA
3 4 (1.08%) Data Quality
3 4 (1.08%) HL7
3 4 (1.08%) DICOM
4 3 (0.81%) COBIT
5 2 (0.54%) ISO 9001
6 1 (0.27%) ISO/IEC 27001
System Software
1 51 (13.71%) Active Directory
2 23 (6.18%) VMware Infrastructure
3 6 (1.61%) XenApp
4 4 (1.08%) XenDesktop
5 3 (0.81%) Microsoft App-V
5 3 (0.81%) Citrix Presentation Server
5 3 (0.81%) vSphere
6 2 (0.54%) Hyper-V
7 1 (0.27%) Tivoli Workload Scheduler
7 1 (0.27%) XenServer
Systems Management
1 10 (2.69%) SCCM
2 4 (1.08%) Control-M
3 3 (0.81%) WSUS
4 2 (0.54%) SCOM
5 1 (0.27%) Foglight
5 1 (0.27%) Backup Exec
5 1 (0.27%) Tivoli
Vendors
1 95 (25.54%) Microsoft
2 50 (13.44%) Oracle
3 43 (11.56%) VMware
4 31 (8.33%) Citrix
5 19 (5.11%) SAP
6 17 (4.57%) Cisco
7 16 (4.30%) Salesforce.com
7 16 (4.30%) ServiceNow
8 15 (4.03%) Northgate
9 11 (2.96%) Murex
9 11 (2.96%) Capita
10 10 (2.69%) Sun
11 9 (2.42%) HP
11 9 (2.42%) Apple
12 8 (2.15%) Red Hat
13 7 (1.88%) Reuters
13 7 (1.88%) Sybase
13 7 (1.88%) thinkFolio
14 5 (1.34%) SunGard
14 5 (1.34%) IBM
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