The first table below looks at the demand for the Support Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Manager
Rank 429 455 403
Rank change year-on-year
+26 -52
Permanent jobs requiring a Support Manager 181 186 242
As % of all permanent IT jobs located in London 0.415% 0.346% 0.421%
As % of the Job Titles category 0.444% 0.368% 0.450%
Number of salaries quoted 167 166 191
Average salary £57,500 £61,000 £60,000
Average salary % change year-on-year
-5.73% +1.66%
90% offered a salary of more than £39,600 £35,000 £36,000
10% offered a salary of more than £100,000 £95,000 £87,500
UK excluding London average salary £45,000 £47,500 £40,500
% change year-on-year
-5.26% +17.28%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
40744 50505 53832
As % of all permanent IT jobs located in London 93.41% 93.86% 93.60%
Number of salaries quoted 34331 43869 45250
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Manager
England

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager across the London region as a proportion of the total demand within the Job Titles category.

London Support Manager Jobs Demand Trend

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the London region.

London Support Manager Salary Trend

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager across the London region over the 3 months to 17 May 2013.

London Support Manager Salary Histogram

Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of London +18 48 £55,000 +1.73%
Croydon +20 6 £40,000 +8.10%
Bromley - 2 £85,000 -
Uxbridge - 2 £61,500 -
Kingston Upon Thames - 1 £40,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the London region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 105 (36.97%) ITIL
2 84 (29.58%) Windows
3 81 (28.52%) SQL
4 79 (27.82%) Finance
5 75 (26.41%) Service Delivery
6 43 (15.14%) Microsoft
7 36 (12.68%) Service Management
7 36 (12.68%) VMware
8 35 (12.32%) Project Management
9 32 (11.27%) Linux
10 30 (10.56%) Active Directory
10 30 (10.56%) Workflow
11 28 (9.859%) Front Office
11 28 (9.859%) SLA
12 26 (9.155%) UNIX
12 26 (9.155%) Banking
13 24 (8.451%) MS Excel
13 24 (8.451%) Windows Server 2008
14 23 (8.099%) SQL Server
14 23 (8.099%) Citrix
14 23 (8.099%) Firewall
15 22 (7.746%) ITIL Certification
15 22 (7.746%) TCP/IP
16 21 (7.394%) SAP
16 21 (7.394%) Windows XP
16 21 (7.394%) Change Management
17 20 (7.042%) VMware Infrastructure
18 18 (6.338%) Retail
18 18 (6.338%) Oracle
19 17 (5.986%) VPN

Support Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the London region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 12 (4.225%) FIX Protocol
2 8 (2.817%) BAPI
2 8 (2.817%) .NET
3 5 (1.761%) XML
3 5 (1.761%) HTML
4 3 (1.056%) WebSphere
4 3 (1.056%) CSS
5 2 (0.704%) Flash
5 2 (0.704%) Application Packaging
6 1 (0.352%) Software Packaging
6 1 (0.352%) JSR 170
6 1 (0.352%) OSGi
6 1 (0.352%) JMS
6 1 (0.352%) Middleware
6 1 (0.352%) XSL
6 1 (0.352%) Web Services
6 1 (0.352%) ASP
Application Platforms
1 16 (5.634%) MS Exchange
2 9 (3.169%) Oracle Workflow
2 9 (3.169%) SharePoint
2 9 (3.169%) Exchange Server 2010
3 8 (2.817%) NetWeaver
4 6 (2.113%) Blackberry Enterprise Server
4 6 (2.113%) Exchange Server 2003
4 6 (2.113%) Lotus Notes
4 6 (2.113%) Exchange Server 2007
5 5 (1.761%) GroupWise
5 5 (1.761%) IIS
6 4 (1.408%) Apache
6 4 (1.408%) CMS
7 3 (1.056%) WebSphere Application Server
8 2 (0.704%) SharePoint Server
8 2 (0.704%) SharePoint 2010
9 1 (0.352%) ESB
9 1 (0.352%) IBM HTTP Server
9 1 (0.352%) Exchange Server 2000
9 1 (0.352%) WebSphere MQ
Applications
1 24 (8.451%) MS Excel
2 10 (3.521%) MS Office
3 4 (1.408%) Google Apps
4 3 (1.056%) MS PowerPoint
Business Applications
1 9 (3.169%) Oracle Financials
1 9 (3.169%) Oracle EBS
1 9 (3.169%) Oracle Applications
1 9 (3.169%) Oracle EBS R12
2 8 (2.817%) SAP GRC
2 8 (2.817%) SAP HR
3 5 (1.761%) RMDS
4 3 (1.056%) SAP FI
4 3 (1.056%) SAP FI/CO
4 3 (1.056%) SAP CO
5 2 (0.704%) ION MarketView
6 1 (0.352%) Aligne
6 1 (0.352%) ZaiNet
6 1 (0.352%) Dynamics CRM
6 1 (0.352%) Movex
6 1 (0.352%) Oracle ERP
6 1 (0.352%) SAP MM
6 1 (0.352%) Endur
Communications & Networking
1 23 (8.099%) Firewall
2 22 (7.746%) TCP/IP
3 17 (5.986%) VPN
4 12 (4.225%) SAN
5 10 (3.521%) NAS
6 8 (2.817%) IPsec
7 7 (2.465%) Internet
7 7 (2.465%) WAN
7 7 (2.465%) DNS
7 7 (2.465%) LAN
8 5 (1.761%) PBX
8 5 (1.761%) SDH
8 5 (1.761%) DHCP
8 5 (1.761%) HTTP
8 5 (1.761%) Broadband
9 4 (1.408%) SSL
10 3 (1.056%) IPv4
10 3 (1.056%) Intranet
10 3 (1.056%) Wireless
10 3 (1.056%) MPLS
Database & Business Intelligence
1 23 (8.099%) SQL Server
2 9 (3.169%) Oracle Reports
2 9 (3.169%) OLTP
3 8 (2.817%) SAP BW
4 7 (2.465%) SQLPlus
5 6 (2.113%) Oracle Discoverer
6 5 (1.761%) SQL Server Integration Services
7 3 (1.056%) Big Data
8 2 (0.704%) SQL Server 2008
8 2 (0.704%) QlikView
8 2 (0.704%) Oracle 8/8i
9 1 (0.352%) Data Mining
9 1 (0.352%) RDBMS
9 1 (0.352%) SQL Server 2000
9 1 (0.352%) Jackrabbit
9 1 (0.352%) SQL Server 2005
9 1 (0.352%) MySQL
Development Applications
1 9 (3.169%) Oracle Forms
1 9 (3.169%) JIRA
2 1 (0.352%) Ant
2 1 (0.352%) Eclipse
General
1 79 (27.82%) Finance
2 28 (9.859%) Front Office
3 26 (9.155%) Banking
4 18 (6.338%) Retail
5 15 (5.282%) Investment Banking
6 12 (4.225%) Telecoms
7 9 (3.169%) Back Office
8 8 (2.817%) Publishing
9 5 (1.761%) Pharmaceutical
9 5 (1.761%) Law
10 4 (1.408%) Billing
10 4 (1.408%) Retail Banking
11 3 (1.056%) Legal
11 3 (1.056%) Marketing
11 3 (1.056%) Mandarin Language
12 2 (0.704%) German Language
12 2 (0.704%) Local Government
12 2 (0.704%) Advertising
13 1 (0.352%) Music
13 1 (0.352%) International Banking
Miscellaneous
1 15 (5.282%) Blackberry
2 10 (3.521%) Fixed Income
2 10 (3.521%) Equities
3 9 (3.169%) FMCG
4 8 (2.817%) Derivative
5 6 (2.113%) Credit Risk
6 5 (1.761%) Computer Science
7 4 (1.408%) Digital Media
8 3 (1.056%) Replication
8 3 (1.056%) Video on Demand
9 2 (0.704%) Cloud Computing
9 2 (0.704%) Hedge funds
9 2 (0.704%) Mobile App
9 2 (0.704%) Enterprise Software
9 2 (0.704%) iPhone
9 2 (0.704%) Grid Computing
10 1 (0.352%) Management Information System
10 1 (0.352%) Client/Server
10 1 (0.352%) Foreign Exchange (FX)
10 1 (0.352%) EPoS
Operating Systems
1 84 (29.58%) Windows
2 32 (11.27%) Linux
3 26 (9.155%) UNIX
4 24 (8.451%) Windows Server 2008
5 21 (7.394%) Windows XP
6 14 (4.930%) Windows 7
7 11 (3.873%) Windows Server 2003
8 7 (2.465%) Windows Vista
8 7 (2.465%) NetWare
9 6 (2.113%) Red Hat Enterprise Linux
10 5 (1.761%) Mac OS X
11 3 (1.056%) Solaris
12 2 (0.704%) Mac OS
12 2 (0.704%) Apple iOS
13 1 (0.352%) Windows 8
13 1 (0.352%) Windows Server 2012
13 1 (0.352%) AIX
Processes & Methodologies
1 105 (36.97%) ITIL
2 75 (26.41%) Service Delivery
3 36 (12.68%) Service Management
4 35 (12.32%) Project Management
5 30 (10.56%) Workflow
6 21 (7.394%) Change Management
7 17 (5.986%) Incident Management
7 17 (5.986%) Problem Management
8 13 (4.577%) E-Commerce
8 13 (4.577%) Analytics
9 12 (4.225%) Disaster Recovery
9 12 (4.225%) Stakeholder Management
10 11 (3.873%) Risk Management
11 10 (3.521%) PRINCE2
11 10 (3.521%) Business Intelligence
12 9 (3.169%) Knowledge Management
12 9 (3.169%) Electronic Trading
12 9 (3.169%) Portfolio Management
12 9 (3.169%) Process Improvement
13 8 (2.817%) Continuous Improvement
Programming Languages
1 81 (28.52%) SQL
2 12 (4.225%) Java
3 10 (3.521%) C
4 9 (3.169%) C#
4 9 (3.169%) PL/SQL
5 6 (2.113%) C++
5 6 (2.113%) VBA
6 5 (1.761%) PowerShell
7 4 (1.408%) Python
8 3 (1.056%) Perl
9 2 (0.704%) Shell Script
10 1 (0.352%) VBScript
10 1 (0.352%) JavaScript
Qualifications
1 22 (7.746%) ITIL Certification
2 17 (5.986%) Microsoft Certification
3 13 (4.577%) MCP
3 13 (4.577%) Degree
4 7 (2.465%) MCSE
5 6 (2.113%) Cisco Certification
6 5 (1.761%) MCITP
7 3 (1.056%) PRINCE2 Certification
7 3 (1.056%) CCIE
8 2 (0.704%) A+ Certification
9 1 (0.352%) CCNP
9 1 (0.352%) CCNA
9 1 (0.352%) MCSA
9 1 (0.352%) HNC
9 1 (0.352%) NVQ Level 3
9 1 (0.352%) SC Cleared
9 1 (0.352%) CTC Cleared
9 1 (0.352%) Security Cleared
9 1 (0.352%) ACCA
9 1 (0.352%) CIMA
Quality Assurance & Compliance
1 28 (9.859%) SLA
2 5 (1.761%) Basel II
3 4 (1.408%) Basel III
4 1 (0.352%) ISO/IEC 27001
4 1 (0.352%) COBIT
4 1 (0.352%) QA
System Software
1 30 (10.56%) Active Directory
2 20 (7.042%) VMware Infrastructure
3 4 (1.408%) Terminal Server
4 2 (0.704%) Terminal Services
4 2 (0.704%) VMware ESXi
4 2 (0.704%) Hyper-V
5 1 (0.352%) XenApp
5 1 (0.352%) XenServer
5 1 (0.352%) vSphere
Systems Management
1 5 (1.761%) HP Quality Center
2 3 (1.056%) Backup Exec
3 1 (0.352%) SCCM
3 1 (0.352%) ARCserve
3 1 (0.352%) NetBackup
3 1 (0.352%) Cisco UCCX
3 1 (0.352%) Cisco CUCM
Vendors
1 43 (15.14%) Microsoft
2 36 (12.68%) VMware
3 23 (8.099%) Citrix
4 21 (7.394%) SAP
5 18 (6.338%) Oracle
6 12 (4.225%) Cisco
7 9 (3.169%) Apple
7 9 (3.169%) Novell
8 8 (2.817%) HP
9 6 (2.113%) Lotus
9 6 (2.113%) Red Hat
9 6 (2.113%) Reuters
9 6 (2.113%) Bloomberg
10 5 (1.761%) Perforce
10 5 (1.761%) Sun
11 4 (1.408%) Hyperion
11 4 (1.408%) Sybase
11 4 (1.408%) TIBCO
11 4 (1.408%) Google
12 2 (0.704%) ION Trading
London
This opportunity would ideally suit someone who has run a service desk from 1st to 2rd line, managed the ITIL service support response to incident and problem management,...
ReThink Recruitment
Salary: £45000 per annum
Posted: 16 May 2013
London
Windows XP, 7, Exchange, Citrix, Infrastructure. SLA's, ITIL, Call logging... You will be responsible for supervising a young and enthusiastic team, working to strict SLA's and...
Mortimer Spinks
Salary: £45000 per annum
Posted: 15 May 2013
City of London
Support Manager (XenApp, Active Directory, £50k, London, Perm) My client, a leading specialist software vendor and financial services company is looking for someone to come on board and...
Huxley Associates
Salary: £40000 - £55000 per annum + Excellent Bonus and Benefits
Posted: 15 May 2013
City, London
It is required for this position that you are currently leading a team, however are still hands on in the support of C# .NET and SQL applications... -Oversee...
DGH Recruitment Ltd
Salary: £45000 - £50000 per annum
Posted: 15 May 2013
Croydon, Surrey
I am looking for an IT Manager - Onsite Manager - Support Manager who has the following skills: Solid Leadership skills. MCITP server 2008. XenClient. experience. Good team player who...
Reflex Computer Recruitment
Posted: 15 May 2013
London
Ideally a background in a similar high availability e-commerce environment would be preferable such as online payments / gambling / gaming / betting / casino / Bingo / PayPal / WorldPay / SagePay etc. Main...
Spring Technology
Salary: £35000.00 - £38000.00 per annum
Posted: 15 May 2013
City, London
Our client a global consulting firm is seeking an experienced eDiscovery Project Manager to be based in London... Excellent project management and IT project delivery skills. BA/BS...
Warner Scott Recruitment Ltd (WSR)
Salary: From £50,000 to £60,000 per annum
Posted: 14 May 2013
London
Application Support, Front Office, Trade Support, Asset Manager, Derivatives, Equities, Fixed Income - Multi Asset, Trading Systems, Buy-Side, FIX Protocol, CRD, Charles River, Simcorp Dimension, SQL, XML, Trading...
Harrington Starr
Salary: £50000 - £65000 per annum + benefits + bonus
Posted: 13 May 2013
South West London
The role will see you manage the full project life cycle and facilitate a cycle of continuous improvements including problem management and leading medium to high risk projects...
London Probation Trust
Salary: £39,037 - £46,650 plus £3,850 London Weighting Allowance
Posted: 13 May 2013
City of London
The role will leverage your skills in research, analysis, story development, project management and will provide opportunities to develop senior stakeholder management whilst delivering to complex and changing...
Real Staffing
Salary: £70000 - £90000 per annum + full benefits, bonus and car
Posted: 17 May 2013