The table below looks at the statistics for the Technical Customer Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 633 651 652
Rank change year-on-year
+18 +1
Permanent jobs requiring a Technical Customer Support 12 2 1
As % of all permanent IT jobs located in London 0.029% 0.005% 0.002%
As % of the Job Titles category 0.031% 0.005% 0.002%
Number of salaries quoted 12 2 1
Average salary £20,353 £22,499 £30,000
Average salary % change year-on-year
-9.54% -25.00%
UK excluding London average salary £25,000 £22,500 £26,000
% change year-on-year
+11.11% -13.46%
Technical Customer Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39136 39804 41394
As % of all permanent IT jobs located in London 95.70% 95.78% 95.66%
Number of salaries quoted 33735 33728 33851
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,001
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Customer Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Customer Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in London

Technical Customer Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the London region.

Technical Customer Support Salary Trend in London

Technical Customer Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the London region over the 3 months to 12 February 2016.

Technical Customer Support Salary Histogram in London

Technical Customer Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Customer Support within the London region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London - 2 £26,000 -
Technical Customer Support
England

Technical Customer Support
Top 30 Related IT Skills in London

For the 6 months to 12 February 2016, IT jobs across the London region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 14 (77.78%) Windows
2 8 (44.44%) Telecoms
3 7 (38.89%) Broadband
3 7 (38.89%) Internet
4 6 (33.33%) HTML
5 5 (27.78%) Microsoft
6 4 (22.22%) LLU
6 4 (22.22%) Android
6 4 (22.22%) Finance
6 4 (22.22%) Apple
6 4 (22.22%) VoIP
6 4 (22.22%) Blackberry
6 4 (22.22%) SQL
6 4 (22.22%) Unix
7 3 (16.67%) C#
7 3 (16.67%) MS Office
7 3 (16.67%) XML
7 3 (16.67%) JavaScript
7 3 (16.67%) PHP
7 3 (16.67%) SQL Server
7 3 (16.67%) E-Commerce
7 3 (16.67%) WebTrends
7 3 (16.67%) BT
7 3 (16.67%) Mac OS
7 3 (16.67%) Retail
7 3 (16.67%) Analytical Skills
8 2 (11.11%) Digital Marketing
8 2 (11.11%) Mentoring
8 2 (11.11%) Coaching
8 2 (11.11%) JIRA

Technical Customer Support
Top Related IT Skills in London by Category

For the 6 months to 12 February 2016, IT jobs across the London region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) IIS
Applications
1 3 (16.67%) MS Office
Business Applications
1 3 (16.67%) WebTrends
Cloud Services
1 2 (11.11%) Microsoft Azure
2 1 (5.56%) SaaS
Communications & Networking
1 7 (38.89%) Broadband
1 7 (38.89%) Internet
2 4 (22.22%) LLU
2 4 (22.22%) VoIP
3 1 (5.56%) ADSL
3 1 (5.56%) LDAP
3 1 (5.56%) Wireless
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 1 (5.56%) MySQL
2 1 (5.56%) Oracle Database
Development Applications
1 2 (11.11%) JIRA
General
1 8 (44.44%) Telecoms
2 4 (22.22%) Finance
3 3 (16.67%) Retail
4 2 (11.11%) Marketing
Libraries, Frameworks & Software Standards
1 6 (33.33%) HTML
2 3 (16.67%) XML
3 2 (11.11%) .NET
3 2 (11.11%) CSS
Miscellaneous
1 4 (22.22%) Blackberry
2 3 (16.67%) Analytical Skills
3 2 (11.11%) Statistics
4 1 (5.56%) Computer Science
4 1 (5.56%) Enterprise Software
4 1 (5.56%) Management Information System
4 1 (5.56%) Social Media
Operating Systems
1 14 (77.78%) Windows
2 4 (22.22%) Android
2 4 (22.22%) Unix
3 3 (16.67%) Mac OS
4 1 (5.56%) Linux
Processes & Methodologies
1 3 (16.67%) E-Commerce
2 2 (11.11%) Coaching
2 2 (11.11%) Digital Marketing
2 2 (11.11%) ITIL
2 2 (11.11%) Mentoring
3 1 (5.56%) Identity Access Management
3 1 (5.56%) Information Security
3 1 (5.56%) Kalman Filter
3 1 (5.56%) Network Architecture
3 1 (5.56%) Product Management
3 1 (5.56%) SIEM
3 1 (5.56%) Web Development
3 1 (5.56%) Website Architecture
Programming Languages
1 4 (22.22%) SQL
2 3 (16.67%) C#
2 3 (16.67%) JavaScript
2 3 (16.67%) PHP
Qualifications
1 1 (5.56%) Degree
Vendors
1 5 (27.78%) Microsoft
2 4 (22.22%) Apple
3 3 (16.67%) BT
4 1 (5.56%) Oracle