The statistics below represent IT jobs advertised across the London region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 625 660 684
Rank change year-on-year
+35 +24
Permanent jobs requiring a Technical Customer Support 27 10 3
As % of all permanent IT jobs located in London 0.064% 0.022% 0.006%
As % of the Job Titles category 0.067% 0.023% 0.006%
Number of salaries quoted 27 9 3
Median salary £25,000 £47,500 £21,500
Median salary % change year-on-year
-47.36% +120.93%
UK excluding London median salary £26,750 £25,000 £25,000
% change year-on-year
+7.00% -
Technical Customer Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40306 42741 47076
As % of all permanent IT jobs located in London 95.83% 95.78% 95.98%
Number of salaries quoted 34959 35982 38915
Median salary £55,000 £53,000 £52,500
Median salary % change year-on-year
+3.77% +0.95%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Customer Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in London

Technical Customer Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the London region.

Technical Customer Support Salary Trend in London

Technical Customer Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the London region over the 3 months to 5 May 2016.

Technical Customer Support Salary Histogram in London

Technical Customer Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the London region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +46 5 £25,000 -
Technical Customer Support
England

Technical Customer Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 5 May 2016, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Customer Support in the job title.

1 32 (84.21%) Windows
2 20 (52.63%) Telecoms
3 19 (50.00%) Broadband
4 17 (44.74%) Internet
5 16 (42.11%) VoIP
5 16 (42.11%) LLU
6 13 (34.21%) Wireless
6 13 (34.21%) ADSL
6 13 (34.21%) Kalman Filter
7 10 (26.32%) Linux
7 10 (26.32%) Degree
8 9 (23.68%) QA
8 9 (23.68%) iSCSI
8 9 (23.68%) VMware
8 9 (23.68%) Salesforce.com
8 9 (23.68%) NFS
8 9 (23.68%) Business Intelligence
8 9 (23.68%) Windows Server
8 9 (23.68%) Case Management
9 8 (21.05%) SQL
9 8 (21.05%) Enterprise Storage
9 8 (21.05%) VMware Infrastructure
10 6 (15.79%) HTML
10 6 (15.79%) Analytical Skills
11 5 (13.16%) JavaScript
11 5 (13.16%) CSS
12 4 (10.53%) Microsoft
12 4 (10.53%) Apple
12 4 (10.53%) Blackberry
12 4 (10.53%) Android

Technical Customer Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) IIS
Applications
1 3 (7.89%) MS Office
Business Applications
1 1 (2.63%) WebTrends
Cloud Services
1 1 (2.63%) Microsoft Azure
Communications & Networking
1 19 (50.00%) Broadband
2 17 (44.74%) Internet
3 16 (42.11%) LLU
3 16 (42.11%) VoIP
4 13 (34.21%) ADSL
4 13 (34.21%) Wireless
5 9 (23.68%) iSCSI
6 1 (2.63%) LDAP
Database & Business Intelligence
1 2 (5.26%) SQL Server
2 1 (2.63%) MySQL
2 1 (2.63%) Oracle Database
General
1 20 (52.63%) Telecoms
2 2 (5.26%) Finance
3 1 (2.63%) Retail
Libraries, Frameworks & Software Standards
1 6 (15.79%) HTML
2 5 (13.16%) CSS
3 1 (2.63%) XML
Miscellaneous
1 8 (21.05%) Enterprise Storage
2 6 (15.79%) Analytical Skills
3 4 (10.53%) Blackberry
4 2 (5.26%) Management Information System
5 1 (2.63%) Computer Science
Operating Systems
1 32 (84.21%) Windows
2 10 (26.32%) Linux
3 9 (23.68%) Windows Server
4 4 (10.53%) Android
5 2 (5.26%) Unix
6 1 (2.63%) Mac OS
Processes & Methodologies
1 13 (34.21%) Kalman Filter
2 9 (23.68%) Business Intelligence
2 9 (23.68%) Case Management
3 1 (2.63%) E-Commerce
3 1 (2.63%) Identity Access Management
3 1 (2.63%) Information Security
3 1 (2.63%) Network Architecture
3 1 (2.63%) Product Management
3 1 (2.63%) SIEM
Programming Languages
1 8 (21.05%) SQL
2 5 (13.16%) JavaScript
3 1 (2.63%) C#
3 1 (2.63%) PHP
Qualifications
1 10 (26.32%) Degree
Quality Assurance & Compliance
1 9 (23.68%) QA
System Software
1 9 (23.68%) NFS
2 8 (21.05%) VMware Infrastructure
Vendors
1 9 (23.68%) Salesforce.com
1 9 (23.68%) VMware
2 4 (10.53%) Apple
2 4 (10.53%) Microsoft
3 3 (7.89%) BT
4 1 (2.63%) Oracle