The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 539 534 597
Rank change year-on-year
-5 +63
Permanent jobs requiring a Technical Support Analyst 100 107 68
As % of all permanent IT jobs located in London 0.24% 0.26% 0.16%
As % of the Job Titles category 0.25% 0.27% 0.17%
Number of salaries quoted 93 96 65
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £26,700 £25,000 £22,200
10% offered a salary of more than £49,500 £50,000 £65,000
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39316 39186 40518
As % of all permanent IT jobs located in London 95.73% 95.73% 95.66%
Number of salaries quoted 33943 33221 33153
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 5 February 2016.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sidcup +13 26 £29,000 - 3
City of London +24 7 £36,500 -23.15% 1
Kingston Upon Thames -3 2 £29,000 -15.94%
Enfield - 1 £30,000 -
Chiswick - 1 £30,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 86 (53.09%) Windows
2 78 (48.15%) Microsoft
3 64 (39.51%) Windows Server
4 53 (32.72%) MS Exchange
5 48 (29.63%) Windows Server 2012
6 43 (26.54%) MS Office
7 42 (25.93%) Active Directory
8 39 (24.07%) Finance
8 39 (24.07%) VMware
8 39 (24.07%) Exchange Server 2013
9 36 (22.22%) Windows 8
9 36 (22.22%) Windows 7
10 34 (20.99%) SQL
11 33 (20.37%) MS Excel
11 33 (20.37%) Firewall
12 32 (19.75%) Cisco
12 32 (19.75%) Windows Server 2008
12 32 (19.75%) VMware Infrastructure
12 32 (19.75%) Degree
13 31 (19.14%) Avaya
14 30 (18.52%) ITIL
15 25 (15.43%) Linux
15 25 (15.43%) TCP/IP
16 23 (14.20%) SAN
17 21 (12.96%) DNS
18 20 (12.35%) Banking
19 19 (11.73%) iSCSI
19 19 (11.73%) DHCP
19 19 (11.73%) Windows 2000 Server
20 18 (11.11%) Fibre Channel

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (32.72%) MS Exchange
2 39 (24.07%) Exchange Server 2013
3 18 (11.11%) Exchange Server 2000
4 14 (8.64%) Exchange Server 2003
5 8 (4.94%) Exchange Server 2010
6 5 (3.09%) Tomcat
7 4 (2.47%) Apache
7 4 (2.47%) IIS
8 3 (1.85%) Blackberry Enterprise Server
8 3 (1.85%) Elasticsearch
8 3 (1.85%) Node.js
8 3 (1.85%) SharePoint
9 2 (1.23%) Exchange Server 2007
9 2 (1.23%) Lync
10 1 (0.62%) Confluence
10 1 (0.62%) JBoss
Applications
1 43 (26.54%) MS Office
2 33 (20.37%) MS Excel
3 3 (1.85%) Adobe Creative Suite
4 1 (0.62%) MS PowerPoint
4 1 (0.62%) MS Project
4 1 (0.62%) MS Visio
4 1 (0.62%) Spreadsheet
Business Applications
1 1 (0.62%) Cognos Planning
1 1 (0.62%) ResourceLink
1 1 (0.62%) Unit4 Business World
Cloud Services
1 4 (2.47%) Office 365
2 3 (1.85%) Amazon AWS
2 3 (1.85%) IaaS
2 3 (1.85%) Joyent
2 3 (1.85%) Microsoft Azure
2 3 (1.85%) SaaS
3 1 (0.62%) Mimecast
Communications & Networking
1 33 (20.37%) Firewall
2 25 (15.43%) TCP/IP
3 23 (14.20%) SAN
4 21 (12.96%) DNS
5 19 (11.73%) DHCP
5 19 (11.73%) iSCSI
6 18 (11.11%) Fibre Channel
7 11 (6.79%) VPN
8 8 (4.94%) LAN
9 7 (4.32%) WAN
10 4 (2.47%) Cisco IOS
10 4 (2.47%) VoIP
11 3 (1.85%) NAS
12 2 (1.23%) Internet
13 1 (0.62%) Broadband
13 1 (0.62%) FTP
13 1 (0.62%) HTTP
13 1 (0.62%) IPsec
13 1 (0.62%) SMTP
13 1 (0.62%) SSL
Database & Business Intelligence
1 11 (6.79%) SQL Server
2 4 (2.47%) Relational Database
3 3 (1.85%) MySQL
3 3 (1.85%) Redis
4 2 (1.23%) Data Mart
4 2 (1.23%) SQL Server 2008
4 2 (1.23%) SQL Server 2012
5 1 (0.62%) Cognos Impromptu
5 1 (0.62%) SQL Server 2005
5 1 (0.62%) SQL Server Integration Services
Development Applications
1 4 (2.47%) Firebug
1 4 (2.47%) Git (software)
General
1 39 (24.07%) Finance
2 20 (12.35%) Banking
3 15 (9.26%) Financial Institution
4 11 (6.79%) Back Office
5 7 (4.32%) Front Office
6 6 (3.70%) Retail
7 3 (1.85%) Electronics
7 3 (1.85%) Investment Banking
8 2 (1.23%) Legal
8 2 (1.23%) Telecoms
9 1 (0.62%) Advertising
9 1 (0.62%) Corporate Banking
9 1 (0.62%) Dutch Language
9 1 (0.62%) German Language
9 1 (0.62%) Manufacturing
9 1 (0.62%) Publishing
Libraries, Frameworks & Software Standards
1 10 (6.17%) XML
2 7 (4.32%) .NET
3 6 (3.70%) FIX Protocol
4 5 (3.09%) HTML
4 5 (3.09%) Web Services
5 4 (2.47%) CSS
6 3 (1.85%) ActiveMQ
7 2 (1.23%) J2EE
7 2 (1.23%) Murex MxML
7 2 (1.23%) SOAP
8 1 (0.62%) EDI
8 1 (0.62%) Middleware
8 1 (0.62%) Rendezvous
8 1 (0.62%) TIBCO EMS
Miscellaneous
1 15 (9.26%) SWIFT
2 9 (5.56%) Analytical Skills
2 9 (5.56%) Derivative
3 7 (4.32%) Blackberry
4 6 (3.70%) Hedge funds
5 5 (3.09%) Computer Science
5 5 (3.09%) Equities
6 4 (2.47%) iPhone
6 4 (2.47%) Management Information System
6 4 (2.47%) Video Conferencing
7 3 (1.85%) AS400
7 3 (1.85%) EPoS
7 3 (1.85%) Fixed Income
7 3 (1.85%) iSeries
8 2 (1.23%) Fintech
8 2 (1.23%) Foreign Exchange (FX)
8 2 (1.23%) iPad
8 2 (1.23%) Mathematics
8 2 (1.23%) Smartphone
8 2 (1.23%) Statistics
Operating Systems
1 86 (53.09%) Windows
2 64 (39.51%) Windows Server
3 48 (29.63%) Windows Server 2012
4 36 (22.22%) Windows 7
4 36 (22.22%) Windows 8
5 32 (19.75%) Windows Server 2008
6 25 (15.43%) Linux
7 19 (11.73%) Windows 2000 Server
8 17 (10.49%) Windows Server 2003
9 12 (7.41%) Unix
10 7 (4.32%) Mac OS X
10 7 (4.32%) Solaris
11 6 (3.70%) Windows XP
12 2 (1.23%) AIX
13 1 (0.62%) Android
13 1 (0.62%) Apple iOS
Processes & Methodologies
1 30 (18.52%) ITIL
2 17 (10.49%) Mentoring
3 7 (4.32%) Workflow
4 6 (3.70%) Asset Management
4 6 (3.70%) Service Delivery
5 5 (3.09%) SDLC
6 4 (2.47%) Business Analysis
6 4 (2.47%) Configuration Management
6 4 (2.47%) Incident Management
6 4 (2.47%) Knowledge Management
6 4 (2.47%) Time Management
7 3 (1.85%) Continuous Improvement
7 3 (1.85%) Document Management
7 3 (1.85%) High Availability
7 3 (1.85%) Mobile Device Management
7 3 (1.85%) Open Source
7 3 (1.85%) Patch Management
7 3 (1.85%) Presales
7 3 (1.85%) Product Management
7 3 (1.85%) Project Management
Programming Languages
1 34 (20.99%) SQL
2 15 (9.26%) Java
3 14 (8.64%) Perl
4 9 (5.56%) PowerShell
5 8 (4.94%) C
5 8 (4.94%) C#
6 7 (4.32%) C++
7 3 (1.85%) JavaScript
7 3 (1.85%) Ruby
8 2 (1.23%) PHP
8 2 (1.23%) VBA
9 1 (0.62%) PL/SQL
9 1 (0.62%) Python
9 1 (0.62%) VB
Qualifications
1 32 (19.75%) Degree
2 7 (4.32%) CCNA
2 7 (4.32%) Cisco Certification
3 6 (3.70%) ITIL Certification
3 6 (3.70%) Microsoft Certification
4 5 (3.09%) MCSE
5 4 (2.47%) MCITP
6 2 (1.23%) Security Cleared
7 1 (0.62%) EC-Council LPT
7 1 (0.62%) MCDST
7 1 (0.62%) MCP
7 1 (0.62%) MCSA
Quality Assurance & Compliance
1 5 (3.09%) SLA
2 2 (1.23%) SEPA
3 1 (0.62%) Data Quality
System Software
1 42 (25.93%) Active Directory
2 32 (19.75%) VMware Infrastructure
3 18 (11.11%) Hyper-V
4 9 (5.56%) VMware Workstation
5 8 (4.94%) VMware ESX
6 4 (2.47%) XenApp
6 4 (2.47%) XenDesktop
7 2 (1.23%) Terminal Services
7 2 (1.23%) vSphere
8 1 (0.62%) Microsoft Virtual Server
Systems Management
1 8 (4.94%) SCCM
2 5 (3.09%) WSUS
3 3 (1.85%) Casper Suite
3 3 (1.85%) Norton AntiVirus
3 3 (1.85%) Puppet
4 2 (1.23%) McAfee ePO
5 1 (0.62%) Backup Exec
5 1 (0.62%) Symantec Endpoint Protection
Vendors
1 78 (48.15%) Microsoft
2 39 (24.07%) VMware
3 32 (19.75%) Cisco
4 31 (19.14%) Avaya
5 8 (4.94%) Murex
6 7 (4.32%) Apple
7 6 (3.70%) Calypso
7 6 (3.70%) Citrix
8 5 (3.09%) Oracle
9 3 (1.85%) Adobe
9 3 (1.85%) HP
9 3 (1.85%) iManage
9 3 (1.85%) SolarWinds
9 3 (1.85%) Splunk
9 3 (1.85%) Symantec
10 2 (1.23%) Becrypt
10 2 (1.23%) McAfee
10 2 (1.23%) Remedy
10 2 (1.23%) Salesforce.com
10 2 (1.23%) Sophis
London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum + bonus
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £20,000 to £25,000 per annum + Bonus + Benefits
Posted: 4 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £20,000 to £25,000 per annum + benefits
Posted: 4 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £25,000 to £33,000 per annum + benefits
Posted: 4 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £35,000 to £42,000 per annum + benefits
Posted: 4 days ago
London
Wapping High School
Posted: 6 days ago
West London
Blue Glue
Posted: 6 days ago
London
Net Recruit.co.uk Ltd
Salary: Negotiable
Posted: 17 days ago
London
Bluetown Online LTD
Salary: £30000 - £40000 per annum
Posted: 24 days ago