The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 512 553 560
Rank change year-on-year
+41 +7
Permanent jobs requiring a Technical Support Analyst 101 60 64
As % of all permanent IT jobs located in London 0.24% 0.14% 0.14%
As % of the Job Titles category 0.26% 0.15% 0.15%
Number of salaries quoted 90 57 56
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,950 £22,300 £23,500
10% offered a salary of more than £50,000 £65,000 £55,000
UK excluding London average salary £30,250 £27,500 £29,000
% change year-on-year
+10.00% -5.17%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38886 39658 42367
As % of all permanent IT jobs located in London 93.72% 93.87% 94.39%
Number of salaries quoted 33086 32487 36434
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 30 January 2015.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +26 41 £46,250 -7.50% 3
Twickenham +3 3 £22,000 -29.03%
Kingston Upon Thames -8 1 £34,500 +64.28%
Sidcup - 1 £29,000 -
Canary Wharf - 1 £37,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 30 January 2015, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 185 (75.82%) Windows
2 137 (56.15%) Microsoft
3 96 (39.34%) Active Directory
4 95 (38.93%) ITIL
5 92 (37.70%) Windows Server 2008
6 90 (36.89%) Finance
7 80 (32.79%) Windows 7
8 77 (31.56%) SQL
9 76 (31.15%) SQL Server
10 65 (26.64%) Citrix
11 63 (25.82%) MS Office
12 55 (22.54%) MS Excel
13 53 (21.72%) Windows Server 2003
14 50 (20.49%) VMware
15 43 (17.62%) IIS
16 39 (15.98%) MS Exchange
16 39 (15.98%) Degree
17 36 (14.75%) SQL Server 2008
17 36 (14.75%) TCP/IP
17 36 (14.75%) SQL Server 2005
18 33 (13.52%) Cisco
19 32 (13.11%) Blackberry
20 31 (12.70%) Legal
20 31 (12.70%) Windows Server 2012
21 29 (11.89%) Open Text
21 29 (11.89%) Windows XP
22 28 (11.48%) Microsoft Certification
22 28 (11.48%) Law
23 26 (10.66%) UNIX
24 25 (10.25%) Java

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 30 January 2015, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (17.62%) IIS
2 39 (15.98%) MS Exchange
3 20 (8.20%) Exchange Server 2010
4 18 (7.38%) SharePoint
5 13 (5.33%) Lync
5 13 (5.33%) Exchange Server 2007
6 12 (4.92%) Blackberry Enterprise Server
7 10 (4.10%) WorkSite
8 9 (3.69%) Exchange Server 2003
9 7 (2.87%) Tomcat
10 4 (1.64%) JBoss
10 4 (1.64%) WebSphere
10 4 (1.64%) Exchange Server 2013
11 3 (1.23%) SharePoint 2013
12 2 (0.82%) IBM Notes
13 1 (0.41%) SharePoint 2010
13 1 (0.41%) WebLogic
13 1 (0.41%) WebSphere Application Server
13 1 (0.41%) MQSeries
13 1 (0.41%) Apache
Applications
1 63 (25.82%) MS Office
2 55 (22.54%) MS Excel
3 5 (2.05%) Spreadsheet
4 4 (1.64%) Acrobat
5 2 (0.82%) MS PowerPoint
Business Applications
1 15 (6.15%) Towers Watson Igloo
2 9 (3.69%) Dynamics CRM
3 6 (2.46%) SAP SRM
4 2 (0.82%) Dynamics AX
5 1 (0.41%) IntelliMatch
5 1 (0.41%) SunGard Stream Clearvision
5 1 (0.41%) 3000 Xtra
5 1 (0.41%) RMDS
5 1 (0.41%) PeopleSoft HRMS
Cloud Services
1 10 (4.10%) Office 365
2 4 (1.64%) Cloud Computing
3 3 (1.23%) SaaS
3 3 (1.23%) Microsoft Azure
Communications & Networking
1 36 (14.75%) TCP/IP
2 19 (7.79%) DNS
3 17 (6.97%) DHCP
4 16 (6.56%) Internet
4 16 (6.56%) Firewall
5 13 (5.33%) VPN
6 12 (4.92%) SAN
7 11 (4.51%) IP Telephony
8 9 (3.69%) WAN
8 9 (3.69%) LAN
9 8 (3.28%) Wireless
10 6 (2.46%) VoIP
11 5 (2.05%) Broadband
12 4 (1.64%) Intranet
13 3 (1.23%) NetScaler
13 3 (1.23%) Structured Cabling
13 3 (1.23%) Wi-Fi
13 3 (1.23%) Ethernet
14 2 (0.82%) Network Security
15 1 (0.41%) Cisco IOS
Database & Business Intelligence
1 76 (31.15%) SQL Server
2 36 (14.75%) SQL Server 2008
2 36 (14.75%) SQL Server 2005
3 15 (6.15%) SQL Server 2012
4 12 (4.92%) Data Mining
5 10 (4.10%) Crystal Reports
6 7 (2.87%) Oracle Reports
6 7 (2.87%) SQLPlus
7 6 (2.46%) RDBMS
7 6 (2.46%) MS Access
7 6 (2.46%) Relational Database
8 2 (0.82%) MySQL
9 1 (0.41%) Hadoop
9 1 (0.41%) Oracle Database 11g
9 1 (0.41%) Oracle Database
9 1 (0.41%) MarkLogic
9 1 (0.41%) SQL Server Integration Services
9 1 (0.41%) InterSystems Cache
Development Applications
1 7 (2.87%) SQL Server Management Studio (SSMS)
2 2 (0.82%) Eclipse
3 1 (0.41%) Team Foundation Server
3 1 (0.41%) Subversion
3 1 (0.41%) Maven
3 1 (0.41%) VSS/SourceSafe
General
1 90 (36.89%) Finance
2 31 (12.70%) Legal
3 28 (11.48%) Law
4 15 (6.15%) Banking
5 11 (4.51%) Front Office
6 10 (4.10%) Back Office
7 8 (3.28%) Investment Banking
8 6 (2.46%) Marketing
9 5 (2.05%) French Language
9 5 (2.05%) Electronics
10 4 (1.64%) Retail
11 3 (1.23%) Advertising
11 3 (1.23%) Publishing
12 2 (0.82%) Billing
12 2 (0.82%) German Language
13 1 (0.41%) Financial Institution
13 1 (0.41%) Telecoms
13 1 (0.41%) Manufacturing
13 1 (0.41%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 15 (6.15%) .NET
2 12 (4.92%) XML
3 7 (2.87%) Application Packaging
4 6 (2.46%) J2EE
4 6 (2.46%) COM
5 5 (2.05%) JSP
6 4 (1.64%) Web Services
7 3 (1.23%) FIX Protocol
7 3 (1.23%) WAP
8 2 (0.82%) Middleware
8 2 (0.82%) Flash
8 2 (0.82%) HTML
8 2 (0.82%) ASP.NET
8 2 (0.82%) Software Packaging
9 1 (0.41%) Spring
9 1 (0.41%) SOAP
9 1 (0.41%) CSS
9 1 (0.41%) JMS
Miscellaneous
1 32 (13.11%) Blackberry
2 25 (10.25%) Analytical Skills
3 11 (4.51%) Computer Science
3 11 (4.51%) Data Structures
4 5 (2.05%) Video Conferencing
4 5 (2.05%) Blog
4 5 (2.05%) Social Media
5 4 (1.64%) Hedge funds
5 4 (1.64%) iPhone
6 3 (1.23%) Fat Client
6 3 (1.23%) Thin Client
7 2 (0.82%) EPoS
7 2 (0.82%) EFT
7 2 (0.82%) NHS
7 2 (0.82%) Statistics
7 2 (0.82%) Digital Media
7 2 (0.82%) iPad
7 2 (0.82%) Credit Risk
7 2 (0.82%) Reference Data
8 1 (0.41%) Enterprise Software
Operating Systems
1 185 (75.82%) Windows
2 92 (37.70%) Windows Server 2008
3 80 (32.79%) Windows 7
4 53 (21.72%) Windows Server 2003
5 31 (12.70%) Windows Server 2012
6 29 (11.89%) Windows XP
7 26 (10.66%) UNIX
8 20 (8.20%) Windows 8
9 15 (6.15%) Windows Vista
10 12 (4.92%) AIX
11 9 (3.69%) Windows 2000 Server
12 8 (3.28%) Linux
13 5 (2.05%) Mac OS X Server
13 5 (2.05%) Mac OS X
14 1 (0.41%) Solaris
Processes & Methodologies
1 95 (38.93%) ITIL
2 19 (7.79%) Problem Management
3 17 (6.97%) Time Management
3 17 (6.97%) Continuous Improvement
4 16 (6.56%) Release Management
5 15 (6.15%) System Testing
5 15 (6.15%) Document Management
5 15 (6.15%) Configuration Management
6 13 (5.33%) Root Cause Analysis
6 13 (5.33%) CRM
7 12 (4.92%) Service Delivery
8 9 (3.69%) Test Scripting
9 8 (3.28%) User Acceptance Testing
10 5 (2.05%) Data Analysis
10 5 (2.05%) Service Management
11 4 (1.64%) Business Intelligence
11 4 (1.64%) ERP
11 4 (1.64%) Asset Management
11 4 (1.64%) Business Analysis
11 4 (1.64%) Change Control
Programming Languages
1 77 (31.56%) SQL
2 25 (10.25%) Java
3 16 (6.56%) T-SQL
4 12 (4.92%) PL/SQL
5 10 (4.10%) C#
6 5 (2.05%) JavaScript
7 4 (1.64%) Perl
8 3 (1.23%) PowerShell
8 3 (1.23%) VBScript
9 2 (0.82%) VBA
9 2 (0.82%) Bash Shell
10 1 (0.41%) R
10 1 (0.41%) ActionScript 2.0
10 1 (0.41%) Korn
10 1 (0.41%) VB
10 1 (0.41%) ActionScript
10 1 (0.41%) Python
10 1 (0.41%) PeopleCode
10 1 (0.41%) Shell Script
10 1 (0.41%) MATLAB
Qualifications
1 39 (15.98%) Degree
2 28 (11.48%) Microsoft Certification
3 21 (8.61%) MCSE
3 21 (8.61%) MCSA
4 19 (7.79%) Cisco Certification
5 12 (4.92%) ITIL Certification
6 9 (3.69%) Citrix Certification
7 6 (2.46%) MCP
8 3 (1.23%) MCITP
8 3 (1.23%) CCNA
8 3 (1.23%) A+ Certification
9 2 (0.82%) MCDST
10 1 (0.41%) ITIL Foundation Certificate
10 1 (0.41%) MOS
Quality Assurance & Compliance
1 11 (4.51%) SLA
2 2 (0.82%) Data Quality
3 1 (0.41%) QA
3 1 (0.41%) Solvency II
System Software
1 96 (39.34%) Active Directory
2 18 (7.38%) VMware Infrastructure
3 9 (3.69%) vSphere
3 9 (3.69%) Microsoft App-V
4 8 (3.28%) Hyper-V
5 6 (2.46%) XenApp
5 6 (2.46%) XenDesktop
6 2 (0.82%) Terminal Server
6 2 (0.82%) VMware ESX
7 1 (0.41%) Citrix Presentation Server
7 1 (0.41%) VMware Workstation
7 1 (0.41%) Terminal Services
Systems Management
1 12 (4.92%) SCCM
2 6 (2.46%) NetBackup
2 6 (2.46%) SCOM
3 5 (2.05%) XenMobile
4 1 (0.41%) SCVMM
4 1 (0.41%) ServiceCenter
4 1 (0.41%) SCSM
Vendors
1 137 (56.15%) Microsoft
2 65 (26.64%) Citrix
3 50 (20.49%) VMware
4 33 (13.52%) Cisco
5 29 (11.89%) Open Text
6 20 (8.20%) Oracle
7 15 (6.15%) HP
8 13 (5.33%) Reuters
8 13 (5.33%) Bloomberg
9 11 (4.51%) Google
9 11 (4.51%) Apple
9 11 (4.51%) Dell
10 9 (3.69%) LANDesk
10 9 (3.69%) Adobe
11 6 (2.46%) SAP
11 6 (2.46%) Altiris
12 5 (2.05%) SolarWinds
13 4 (1.64%) NetApp
14 3 (1.23%) Metastorm
14 3 (1.23%) IBM
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
North West London
Blue Glue
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £65,000 per annum + Benefits + Bonus
Posted: 5 days ago
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 6 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £42000 per annum + Competitive benefits package
Posted: 9 days ago
London
Ampersand Consulting
Salary: £25000 - £30000 per annum + Benefits
Posted: 24 days ago
London
Hays IT - Uk Posting account
Salary: £32000.00 - £38000.00 per annum
Posted: 25 days ago