The statistics below represent IT jobs advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 582 570 583
Rank change year-on-year
-12 +13
Permanent jobs requiring a Technical Support Analyst 54 105 108
As % of all permanent IT jobs located in London 0.14% 0.24% 0.22%
As % of the Job Titles category 0.14% 0.25% 0.23%
Number of salaries quoted 52 96 95
Median salary £40,000 £38,750 £37,500
Median salary % change year-on-year
+3.22% +3.33%
90% offered a salary of more than £27,500 £29,500 £26,600
10% offered a salary of more than £65,000 £57,500 £51,500
UK excluding London median salary £27,500 £25,000 £29,063
% change year-on-year
+10.00% -13.97%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37702 42537 46055
As % of all permanent IT jobs located in London 95.69% 95.66% 95.85%
Number of salaries quoted 32781 35981 38639
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 26 July 2016.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +48 7 £34,750 -22.77% 2
Uxbridge - 2 £37,500 -
Sidcup - 1 £25,000 -
Twickenham - 1 £22,500 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 July 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Analyst in the job title.

1 78 (50.32%) Windows
2 65 (41.94%) Microsoft
3 53 (34.19%) Finance
4 52 (33.55%) Active Directory
5 51 (32.90%) Degree
6 49 (31.61%) Windows Server
7 47 (30.32%) VMware
8 42 (27.10%) Windows Server 2012
9 41 (26.45%) SQL
10 34 (21.94%) Windows Server 2008
11 33 (21.29%) SQL Server
11 33 (21.29%) MS Office
12 32 (20.65%) Cisco
13 31 (20.00%) MS Excel
14 29 (18.71%) ITIL
15 27 (17.42%) MS Exchange
16 25 (16.13%) Windows 7
17 21 (13.55%) Windows Server 2003
18 19 (12.26%) DHCP
18 19 (12.26%) DNS
18 19 (12.26%) Derivative
19 18 (11.61%) Windows 8
19 18 (11.61%) Investment Management
20 17 (10.97%) FIX Protocol
20 17 (10.97%) CheckPoint
20 17 (10.97%) Front Office
21 16 (10.32%) Firewall
21 16 (10.32%) Juniper
21 16 (10.32%) Linux
21 16 (10.32%) VMware Certified Professional (VCP)

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (17.42%) MS Exchange
2 16 (10.32%) Exchange Server 2013
3 9 (5.81%) Exchange Server 2000
3 9 (5.81%) SharePoint
4 6 (3.87%) IIS
5 4 (2.58%) Exchange Server 2010
5 4 (2.58%) WebSphere
6 3 (1.94%) Apache
6 3 (1.94%) Exchange Server 2003
6 3 (1.94%) Exchange Server 2007
6 3 (1.94%) SharePoint 2013
6 3 (1.94%) SharePoint Server
6 3 (1.94%) Skype for Business
7 2 (1.29%) BizTalk Server
7 2 (1.29%) JBoss
7 2 (1.29%) Oracle HTTP Server
7 2 (1.29%) Tomcat
8 1 (0.65%) Blackberry Enterprise Server
8 1 (0.65%) Confluence
8 1 (0.65%) SharePoint 2010
Applications
1 33 (21.29%) MS Office
2 31 (20.00%) MS Excel
Business Applications
1 1 (0.65%) assyst
1 1 (0.65%) Dynamics AX
1 1 (0.65%) Dynamics CRM
1 1 (0.65%) LatentZero
1 1 (0.65%) Markit EDM
1 1 (0.65%) thinkFolio
Cloud Services
1 13 (8.39%) Office 365
2 4 (2.58%) Microsoft Azure
3 3 (1.94%) Amazon AWS
3 3 (1.94%) SaaS
4 2 (1.29%) Mimecast
Communications & Networking
1 19 (12.26%) DHCP
1 19 (12.26%) DNS
2 16 (10.32%) Cisco ASA
2 16 (10.32%) Firewall
3 14 (9.03%) SAN
4 11 (7.10%) Fibre Channel
4 11 (7.10%) iSCSI
5 10 (6.45%) TCP/IP
6 8 (5.16%) LAN
6 8 (5.16%) VPN
6 8 (5.16%) WAN
7 5 (3.23%) Internet
7 5 (3.23%) VoIP
8 4 (2.58%) NAS
9 3 (1.94%) Wireless
10 2 (1.29%) Broadband
10 2 (1.29%) Intranet
10 2 (1.29%) IP Telephony
10 2 (1.29%) MPLS
10 2 (1.29%) VLAN
Database & Business Intelligence
1 33 (21.29%) SQL Server
2 12 (7.74%) SQL Server Reporting Services
3 7 (4.52%) MySQL
4 6 (3.87%) Data Warehouse
4 6 (3.87%) KDB
4 6 (3.87%) SQL Server Analysis Services
4 6 (3.87%) SQL Server Integration Services
5 5 (3.23%) Relational Database
6 4 (2.58%) SQL Server 2012
7 3 (1.94%) RDBMS
7 3 (1.94%) SQL Server 2008
8 2 (1.29%) DB2
8 2 (1.29%) SQL Server 2014
Development Applications
1 3 (1.94%) JIRA
2 2 (1.29%) MSI
3 1 (0.65%) Ant
3 1 (0.65%) Jenkins
3 1 (0.65%) TeamCity
General
1 53 (34.19%) Finance
2 17 (10.97%) Front Office
3 10 (6.45%) Back Office
3 10 (6.45%) Retail
4 9 (5.81%) Financial Institution
5 6 (3.87%) Banking
6 5 (3.23%) Manufacturing
7 3 (1.94%) Telecoms
8 2 (1.29%) Billing
9 1 (0.65%) Legal
9 1 (0.65%) Local Government
Libraries, Frameworks & Software Standards
1 17 (10.97%) FIX Protocol
2 12 (7.74%) .NET
3 6 (3.87%) Django
4 5 (3.23%) XML
5 3 (1.94%) HTML
5 3 (1.94%) Middleware
5 3 (1.94%) Rendezvous
5 3 (1.94%) TIBCO EMS
6 2 (1.29%) JSON
6 2 (1.29%) SOAP
6 2 (1.29%) Software Packaging
6 2 (1.29%) Web Services
7 1 (0.65%) LAMP
Miscellaneous
1 19 (12.26%) Derivative
2 16 (10.32%) Equities
3 15 (9.68%) Hedge funds
4 12 (7.74%) Mathematics
5 10 (6.45%) Computer Science
6 9 (5.81%) Analytical Skills
7 8 (5.16%) Blackberry
8 3 (1.94%) EPoS
8 3 (1.94%) Fixed Income
8 3 (1.94%) Video Conferencing
9 2 (1.29%) Clustering
9 2 (1.29%) Device Driver
9 2 (1.29%) Equity Derivative
9 2 (1.29%) OTC Derivatives
9 2 (1.29%) Smartphone
9 2 (1.29%) SWIFT
10 1 (0.65%) AS400
10 1 (0.65%) Mainframe
10 1 (0.65%) Management Information System
10 1 (0.65%) Statistics
Operating Systems
1 78 (50.32%) Windows
2 49 (31.61%) Windows Server
3 42 (27.10%) Windows Server 2012
4 34 (21.94%) Windows Server 2008
5 25 (16.13%) Windows 7
6 21 (13.55%) Windows Server 2003
7 18 (11.61%) Windows 8
8 16 (10.32%) Linux
9 14 (9.03%) Unix
10 9 (5.81%) Windows 2000 Server
11 7 (4.52%) Windows 10
12 2 (1.29%) Mac OS X
12 2 (1.29%) Red Hat Enterprise Linux
13 1 (0.65%) AIX
13 1 (0.65%) Android
13 1 (0.65%) Apple iOS
13 1 (0.65%) Windows XP
Processes & Methodologies
1 29 (18.71%) ITIL
2 18 (11.61%) Investment Management
3 13 (8.39%) CRM
4 12 (7.74%) Disaster Recovery
5 11 (7.10%) Asset Management
6 10 (6.45%) Migration
6 10 (6.45%) Network Management
7 9 (5.81%) Mentoring
8 7 (4.52%) Automated Testing
8 7 (4.52%) Business Intelligence
8 7 (4.52%) Project Management
9 6 (3.87%) Change Management
9 6 (3.87%) Prototyping
9 6 (3.87%) Regression Testing
9 6 (3.87%) Time Series Analysis
10 5 (3.23%) Data Analysis
10 5 (3.23%) E-Commerce
10 5 (3.23%) ETL
10 5 (3.23%) Incident Management
10 5 (3.23%) ITIL V3
Programming Languages
1 41 (26.45%) SQL
2 13 (8.39%) C#
2 13 (8.39%) Java
3 12 (7.74%) Perl
3 12 (7.74%) Python
4 11 (7.10%) VBA
5 9 (5.81%) PowerShell
6 6 (3.87%) Shell Script
7 5 (3.23%) T-SQL
8 3 (1.94%) C
8 3 (1.94%) VBScript
9 2 (1.29%) C++
9 2 (1.29%) Ruby
10 1 (0.65%) Bash Shell
10 1 (0.65%) PHP
10 1 (0.65%) RPG
10 1 (0.65%) VB
Qualifications
1 51 (32.90%) Degree
2 16 (10.32%) VCP5
2 16 (10.32%) VMware Certified Professional (VCP)
3 10 (6.45%) Microsoft Certification
4 8 (5.16%) MCSE
5 6 (3.87%) MCITP
6 5 (3.23%) MCSA
7 4 (2.58%) CCNA
7 4 (2.58%) Cisco Certification
8 2 (1.29%) MCP
8 2 (1.29%) PMI Certification
8 2 (1.29%) PMP
9 1 (0.65%) HND
9 1 (0.65%) ITIL Certification
9 1 (0.65%) MOS
Quality Assurance & Compliance
1 4 (2.58%) QA
1 4 (2.58%) SLA
2 2 (1.29%) Data Quality
System Software
1 52 (33.55%) Active Directory
2 16 (10.32%) VMware Infrastructure
3 12 (7.74%) Hyper-V
4 4 (2.58%) VMware ESX
4 4 (2.58%) VMware Workstation
5 3 (1.94%) XenApp
6 2 (1.29%) Oracle RAC
6 2 (1.29%) Squid
6 2 (1.29%) vSphere
6 2 (1.29%) XenDesktop
7 1 (0.65%) UAG
Systems Management
1 5 (3.23%) SCCM
2 3 (1.94%) ITRS Geneos
3 2 (1.29%) Microsoft Clustering
3 2 (1.29%) Microsoft Data Protection Manager
3 2 (1.29%) Norton AntiVirus
3 2 (1.29%) OpenAM
3 2 (1.29%) Puppet
4 1 (0.65%) DameWare
Vendors
1 65 (41.94%) Microsoft
2 47 (30.32%) VMware
3 32 (20.65%) Cisco
4 17 (10.97%) CheckPoint
5 16 (10.32%) Juniper
6 12 (7.74%) Avaya
6 12 (7.74%) Citrix
7 8 (5.16%) Oracle
8 7 (4.52%) Fidessa
9 6 (3.87%) Bloomberg
10 5 (3.23%) Calypso
10 5 (3.23%) Murex
11 4 (2.58%) IBM
11 4 (2.58%) Sun
12 3 (1.94%) HP
12 3 (1.94%) Solace
12 3 (1.94%) TIBCO
13 2 (1.29%) arcserve
13 2 (1.29%) iManage
13 2 (1.29%) ServiceNow
London
networx
Salary: From £24,001 to £29,000 per annum plus benefits
Posted: 11 hours ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 14 hours ago
City, London
Absolute Solution Limited
Salary: From £32,000 to £35,000 per annum 35k plus bens
Posted: 4 days ago
London
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 23 days ago