The statistics below represent IT jobs advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / London
Rank 526 551 535
Rank change year-on-year
+25 -16
Permanent jobs requiring a Technical Support Analyst 45 88 106
As % of all permanent IT jobs located in London 0.13% 0.22% 0.26%
As % of the Job Titles category 0.14% 0.23% 0.27%
Number of salaries quoted 35 83 96
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £28,500 £25,300 £25,000
10% offered a salary of more than £60,000 £45,000 £47,500
UK excluding London median salary £25,500 £26,000 £30,000
% change year-on-year
-1.92% -13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32033 38421 38887
As % of all permanent IT jobs located in London 95.84% 96.12% 96.12%
Number of salaries quoted 27187 32991 33062
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 17 January 2017.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 7 £40,000 - 1
Uxbridge - 1 £34,000 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 17 January 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Analyst in the job title.

1 34 (44.16%) Windows
2 30 (38.96%) ITIL
3 25 (32.47%) SQL
4 22 (28.57%) MS Excel
4 22 (28.57%) Active Directory
5 21 (27.27%) Microsoft
5 21 (27.27%) Finance
6 17 (22.08%) Analytical Skills
6 17 (22.08%) Windows Server
7 16 (20.78%) Citrix
7 16 (20.78%) Incident Management
8 15 (19.48%) Problem Management
8 15 (19.48%) Change Control
9 13 (16.88%) MS Office
10 11 (14.29%) Oracle
10 11 (14.29%) Service Management
10 11 (14.29%) Windows 7
11 10 (12.99%) Service Delivery
11 10 (12.99%) Change Management
12 9 (11.69%) VMware
12 9 (11.69%) Linux
12 9 (11.69%) Eclipse
12 9 (11.69%) iSeries
12 9 (11.69%) Trend Analysis
12 9 (11.69%) RiskWrite
12 9 (11.69%) ITIL Foundation Certificate
12 9 (11.69%) Performance Tuning
12 9 (11.69%) VersionOne
13 8 (10.39%) XenApp
13 8 (10.39%) Office 365

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.09%) SharePoint
2 6 (7.79%) MS Exchange
3 5 (6.49%) Skype for Business
4 4 (5.19%) Exchange Server 2013
4 4 (5.19%) SharePoint 2013
5 3 (3.90%) Apache
5 3 (3.90%) IBM Notes
6 2 (2.60%) Tomcat
7 1 (1.30%) Apache Spark
7 1 (1.30%) Elasticsearch
7 1 (1.30%) Exchange Server 2003
7 1 (1.30%) Exchange Server 2007
7 1 (1.30%) Exchange Server 2010
7 1 (1.30%) IIS
Applications
1 22 (28.57%) MS Excel
2 13 (16.88%) MS Office
3 6 (7.79%) MS PowerPoint
3 6 (7.79%) MS Visio
4 1 (1.30%) ProjectWise
4 1 (1.30%) Revit
Business Applications
1 9 (11.69%) RiskWrite
2 2 (2.60%) Dynamics CRM
2 2 (2.60%) Loan IQ
2 2 (2.60%) Retail-J
3 1 (1.30%) Dynamics AX
3 1 (1.30%) Primavera
Cloud Services
1 8 (10.39%) Office 365
2 1 (1.30%) Boomi
2 1 (1.30%) SuccessFactors
Communications & Networking
1 8 (10.39%) Internet
2 4 (5.19%) DNS
2 4 (5.19%) Network Security
2 4 (5.19%) Skype
3 3 (3.90%) SAN
4 2 (2.60%) Firewall
4 2 (2.60%) Intranet
4 2 (2.60%) TCP/IP
4 2 (2.60%) VPN
5 1 (1.30%) Broadband
5 1 (1.30%) FTP
5 1 (1.30%) HTTP
5 1 (1.30%) IP Telephony
5 1 (1.30%) VoIP
Database & Business Intelligence
1 7 (9.09%) SQL Server
2 3 (3.90%) Oracle Database
2 3 (3.90%) Oracle Database 11g
3 2 (2.60%) Data Warehouse
3 2 (2.60%) Relational Database
4 1 (1.30%) BusinessObjects
4 1 (1.30%) Hadoop
4 1 (1.30%) MySQL
4 1 (1.30%) Oracle BI EE
4 1 (1.30%) PostgreSQL
4 1 (1.30%) SQL Server 2008
Development Applications
1 9 (11.69%) Eclipse
1 9 (11.69%) VersionOne
2 1 (1.30%) JIRA
General
1 21 (27.27%) Finance
2 8 (10.39%) Banking
3 4 (5.19%) Law
3 4 (5.19%) Legal
4 3 (3.90%) Retail
5 2 (2.60%) Mandarin Language
5 2 (2.60%) Telecoms
6 1 (1.30%) Arabic Language
6 1 (1.30%) Dutch Language
6 1 (1.30%) Financial Institution
6 1 (1.30%) Marketing
6 1 (1.30%) Russian Language
Libraries, Frameworks & Software Standards
1 5 (6.49%) Web Services
2 3 (3.90%) XML
3 2 (2.60%) ActiveMQ
3 2 (2.60%) Middleware
4 1 (1.30%) CCXML
4 1 (1.30%) EDI
4 1 (1.30%) FIX Protocol
4 1 (1.30%) HTML
4 1 (1.30%) jQuery
4 1 (1.30%) LAMP
4 1 (1.30%) REST
4 1 (1.30%) VXML
Miscellaneous
1 17 (22.08%) Analytical Skills
2 9 (11.69%) iSeries
3 6 (7.79%) Management Information System
4 4 (5.19%) Fintech
5 3 (3.90%) Computer Science
5 3 (3.90%) Credit Risk
5 3 (3.90%) Mathematics
6 2 (2.60%) Data Centre
6 2 (2.60%) EPoS
7 1 (1.30%) BYOD
7 1 (1.30%) Cyberthreat
7 1 (1.30%) Derivative
7 1 (1.30%) Device Driver
7 1 (1.30%) Equities
7 1 (1.30%) Equity Derivative
7 1 (1.30%) FMCG
7 1 (1.30%) Replication
7 1 (1.30%) Smartphone
7 1 (1.30%) Social Media
Operating Systems
1 34 (44.16%) Windows
2 17 (22.08%) Windows Server
3 11 (14.29%) Windows 7
4 9 (11.69%) Linux
5 8 (10.39%) Windows XP
6 6 (7.79%) Unix
6 6 (7.79%) Windows Server 2008
7 4 (5.19%) Mac OS X
7 4 (5.19%) Windows Server 2003
7 4 (5.19%) Windows Server 2012
8 2 (2.60%) Windows 8
9 1 (1.30%) Windows 10
Processes & Methodologies
1 30 (38.96%) ITIL
2 16 (20.78%) Incident Management
3 15 (19.48%) Change Control
3 15 (19.48%) Problem Management
4 11 (14.29%) Service Management
5 10 (12.99%) Change Management
5 10 (12.99%) Service Delivery
6 9 (11.69%) Performance Tuning
6 9 (11.69%) Trend Analysis
7 7 (9.09%) Business Analysis
8 6 (7.79%) Analytics
8 6 (7.79%) CRM
8 6 (7.79%) High Availability
8 6 (7.79%) ITSM
9 5 (6.49%) Agile Software Development
9 5 (6.49%) Project Management
9 5 (6.49%) Root Cause Analysis
9 5 (6.49%) User Acceptance Testing
10 4 (5.19%) Identity Management
10 4 (5.19%) Open Source
Programming Languages
1 25 (32.47%) SQL
2 7 (9.09%) Java
3 5 (6.49%) Perl
4 4 (5.19%) Bash Shell
5 3 (3.90%) Python
6 2 (2.60%) JavaScript
6 2 (2.60%) PowerShell
7 1 (1.30%) C
7 1 (1.30%) PHP
Qualifications
1 9 (11.69%) ITIL Foundation Certificate
2 8 (10.39%) Degree
3 5 (6.49%) MCSE
3 5 (6.49%) Microsoft Certification
4 3 (3.90%) ACMT
4 3 (3.90%) Security Cleared
5 2 (2.60%) VMware Certified Professional (VCP)
6 1 (1.30%) CCNA
6 1 (1.30%) Cisco Certification
6 1 (1.30%) CISM
6 1 (1.30%) CISSP
6 1 (1.30%) MCITP
6 1 (1.30%) SANS
Quality Assurance & Compliance
1 3 (3.90%) Basel II
1 3 (3.90%) Basel III
1 3 (3.90%) ISO/IEC 27001
1 3 (3.90%) SLA
System Software
1 22 (28.57%) Active Directory
2 8 (10.39%) XenApp
3 6 (7.79%) vSphere
4 5 (6.49%) VMware Infrastructure
5 4 (5.19%) XenDesktop
6 3 (3.90%) Virtual Machines
7 1 (1.30%) Hyper-V
7 1 (1.30%) UAG
7 1 (1.30%) XenServer
Systems Management
1 6 (7.79%) SCCM
2 3 (3.90%) Systems Management Server (SMS)
3 2 (2.60%) AirWatch
3 2 (2.60%) Ansible
4 1 (1.30%) Computer Emergency Response Teams
4 1 (1.30%) CSIRT
Vendors
1 21 (27.27%) Microsoft
2 16 (20.78%) Citrix
3 11 (14.29%) Oracle
4 9 (11.69%) VMware
5 5 (6.49%) Apple
6 3 (3.90%) Lotus
7 2 (2.60%) AppSense
7 2 (2.60%) Avaya
7 2 (2.60%) CheckPoint
7 2 (2.60%) iManage
7 2 (2.60%) Motorola
8 1 (1.30%) Autodesk
8 1 (1.30%) Cisco
8 1 (1.30%) Dell
8 1 (1.30%) Google
8 1 (1.30%) HP
8 1 (1.30%) Kaspersky
8 1 (1.30%) NetSuite
8 1 (1.30%) Symantec
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: 15 hours ago
London
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum + Bens
Posted: 4 days ago