The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 590 530 572
Rank change year-on-year
-60 +42
Permanent jobs requiring a Technical Support Analyst 72 81 100
As % of all permanent IT jobs located in London 0.15% 0.18% 0.18%
As % of the Job Titles category 0.15% 0.19% 0.19%
Number of salaries quoted 70 64 86
Average salary £42,500 £35,000 £37,500
Average salary % change year-on-year
+21.42% -6.66%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £65,500 £52,500 £65,000
UK excluding London average salary £25,000 £26,500 £27,000
% change year-on-year
-5.66% -1.85%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 18 April 2014.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -16 22 £52,500 +61.53% 2
Kingston Upon Thames -3 4 £21,000 -8.69%
Twickenham - 3 £31,000 -
Wimbledon - 2 £22,500 -
Harrow - 1 £22,000 - 1
Uxbridge - 1 £24,000 -
Canary Wharf - 1 £42,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 80 (61.07%) Windows
2 66 (50.38%) SQL
3 48 (36.64%) SQL Server
4 44 (33.59%) Microsoft
5 39 (29.77%) Finance
6 37 (28.24%) Active Directory
7 35 (26.72%) UNIX
8 34 (25.95%) MS Exchange
9 29 (22.14%) Windows Server 2008
10 27 (20.61%) MS Excel
10 27 (20.61%) Banking
11 26 (19.85%) Degree
12 25 (19.08%) Windows Server 2003
13 24 (18.32%) Microsoft Certification
13 24 (18.32%) IIS
13 24 (18.32%) Java
14 22 (16.79%) MS Office
14 22 (16.79%) Oracle
14 22 (16.79%) VMware
14 22 (16.79%) Relational Database
15 21 (16.03%) RDBMS
16 20 (15.27%) .NET
17 19 (14.50%) Citrix
18 18 (13.74%) ITIL
19 17 (12.98%) Time Management
20 15 (11.45%) Windows 2000 Server
20 15 (11.45%) SharePoint
21 14 (10.69%) PowerShell
22 13 (9.92%) Exchange Server 2010
22 13 (9.92%) VBA

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (25.95%) MS Exchange
2 24 (18.32%) IIS
3 15 (11.45%) SharePoint
4 13 (9.92%) Exchange Server 2010
5 10 (7.63%) MQSeries
5 10 (7.63%) Exchange Server 2003
6 6 (4.58%) NetWeaver
6 6 (4.58%) SAP Web AS
7 4 (3.05%) Blackberry Enterprise Server
8 3 (2.29%) SharePoint 2013
8 3 (2.29%) Lync
8 3 (2.29%) Oracle Workflow
8 3 (2.29%) Exchange Server 2007
9 2 (1.53%) Oracle Application Server
10 1 (0.76%) Exchange Server 2000
10 1 (0.76%) WebSphere
10 1 (0.76%) WorkSite
10 1 (0.76%) IBM Notes
10 1 (0.76%) Apache
10 1 (0.76%) Tomcat
Applications
1 27 (20.61%) MS Excel
2 22 (16.79%) MS Office
3 2 (1.53%) MS Visio
3 2 (1.53%) MS PowerPoint
3 2 (1.53%) InfoPath
Business Applications
1 6 (4.58%) Oracle General Ledger
1 6 (4.58%) Oracle Payables
1 6 (4.58%) Oracle Receivables
1 6 (4.58%) Oracle Cash Management
1 6 (4.58%) Oracle Assets
1 6 (4.58%) Oracle Financials
1 6 (4.58%) Oracle EBS
2 5 (3.82%) Oracle Applications
2 5 (3.82%) Oracle 11i
3 4 (3.05%) Oracle EBS R12
4 2 (1.53%) Dynamics CRM
5 1 (0.76%) ION MarketView
5 1 (0.76%) Oracle Subledger Accounting
5 1 (0.76%) Markit EDM
5 1 (0.76%) 3000 Xtra
5 1 (0.76%) LatentZero
5 1 (0.76%) Agresso
Cloud Services
1 7 (5.34%) Office 365
2 2 (1.53%) SaaS
3 1 (0.76%) Cloud Computing
Communications & Networking
1 11 (8.40%) TCP/IP
1 11 (8.40%) DNS
2 9 (6.87%) DHCP
3 8 (6.11%) WAN
3 8 (6.11%) Firewall
4 7 (5.34%) LAN
4 7 (5.34%) SSL
4 7 (5.34%) SAN
5 6 (4.58%) VPN
5 6 (4.58%) LDAP
6 3 (2.29%) Ethernet
7 2 (1.53%) NAS
8 1 (0.76%) Cisco ASA
8 1 (0.76%) iSCSI
8 1 (0.76%) Wireless
8 1 (0.76%) FTP
8 1 (0.76%) HTTP
Database & Business Intelligence
1 48 (36.64%) SQL Server
2 22 (16.79%) Relational Database
3 21 (16.03%) RDBMS
4 11 (8.40%) SQL Server 2005
4 11 (8.40%) Informix
4 11 (8.40%) SQL Server 2000
4 11 (8.40%) SQL Server 2008
5 10 (7.63%) InterSystems Cache
6 6 (4.58%) Oracle BI Publisher
6 6 (4.58%) DB2
7 4 (3.05%) Data Warehouse
7 4 (3.05%) SQL Server Integration Services
8 3 (2.29%) Oracle Reports
9 2 (1.53%) Oracle Database 11g
9 2 (1.53%) Oracle Database
10 1 (0.76%) SQL Server 2012
10 1 (0.76%) Data Mart
10 1 (0.76%) SQL Server Reporting Services
10 1 (0.76%) Oracle Discoverer
Development Applications
1 3 (2.29%) Oracle Forms
General
1 39 (29.77%) Finance
2 27 (20.61%) Banking
3 12 (9.16%) Marketing
4 9 (6.87%) International Banking
5 7 (5.34%) Retail
5 7 (5.34%) Investment Banking
6 6 (4.58%) Financial Institution
6 6 (4.58%) Law
7 5 (3.82%) Front Office
7 5 (3.82%) German Language
8 4 (3.05%) French Language
9 3 (2.29%) Advertising
10 2 (1.53%) Spanish Language
10 2 (1.53%) Back Office
11 1 (0.76%) Telecoms
11 1 (0.76%) Legal
11 1 (0.76%) Russian Language
Libraries, Frameworks & Software Standards
1 20 (15.27%) .NET
2 10 (7.63%) JMS
2 10 (7.63%) XML
3 9 (6.87%) HTML
4 8 (6.11%) J2EE
4 8 (6.11%) CSS
5 6 (4.58%) SAP Basis
6 5 (3.82%) .NET Framework
7 4 (3.05%) ASP.NET
8 3 (2.29%) Application Packaging
9 1 (0.76%) Murex MxML
9 1 (0.76%) LAMP
9 1 (0.76%) Software Packaging
9 1 (0.76%) XSLT
9 1 (0.76%) XHTML
Miscellaneous
1 13 (9.92%) Blackberry
2 10 (7.63%) Hedge funds
3 8 (6.11%) Enterprise Software
3 8 (6.11%) Computer Science
4 6 (4.58%) Social Media
5 3 (2.29%) Management Information System
5 3 (2.29%) PDA
5 3 (2.29%) Mathematics
5 3 (2.29%) Foreign Exchange (FX)
6 2 (1.53%) Client/Server
6 2 (1.53%) Physics
6 2 (1.53%) Derivative
6 2 (1.53%) Fixed Income
6 2 (1.53%) Clustering
6 2 (1.53%) FlexPod
7 1 (0.76%) iPhone
7 1 (0.76%) Mobile App
7 1 (0.76%) Replication
7 1 (0.76%) BBC
7 1 (0.76%) Equities
Operating Systems
1 80 (61.07%) Windows
2 35 (26.72%) UNIX
3 29 (22.14%) Windows Server 2008
4 25 (19.08%) Windows Server 2003
5 15 (11.45%) Windows 2000 Server
6 11 (8.40%) Windows XP
6 11 (8.40%) Linux
6 11 (8.40%) Windows 7
7 9 (6.87%) Windows Server 2012
8 6 (4.58%) zOS
9 5 (3.82%) Mac OS X
10 3 (2.29%) Mac OS
10 3 (2.29%) Windows Vista
10 3 (2.29%) Solaris
11 2 (1.53%) AIX
11 2 (1.53%) Windows 8
12 1 (0.76%) Apple iOS
12 1 (0.76%) Windows 2000
Processes & Methodologies
1 18 (13.74%) ITIL
2 17 (12.98%) Time Management
3 11 (8.40%) ETL
4 10 (7.63%) Database Tuning
4 10 (7.63%) Performance Tuning
4 10 (7.63%) CRM
4 10 (7.63%) Asset Management
5 9 (6.87%) Business Intelligence
6 8 (6.11%) Risk Management
7 6 (4.58%) Performance Management
7 6 (4.58%) Performance Analysis
7 6 (4.58%) ERP
7 6 (4.58%) B2B
7 6 (4.58%) Project Management
7 6 (4.58%) Logistics
7 6 (4.58%) Problem Management
7 6 (4.58%) Incident Management
7 6 (4.58%) Service Management
8 5 (3.82%) Document Management
9 4 (3.05%) SOA
Programming Languages
1 66 (50.38%) SQL
2 24 (18.32%) Java
3 14 (10.69%) PowerShell
4 13 (9.92%) VBA
5 11 (8.40%) Korn
5 11 (8.40%) PL/SQL
6 7 (5.34%) JavaScript
7 6 (4.58%) Shell Script
7 6 (4.58%) ABAP
8 4 (3.05%) VB
8 4 (3.05%) PHP
9 3 (2.29%) C#
10 2 (1.53%) C++
10 2 (1.53%) VBScript
11 1 (0.76%) T-SQL
11 1 (0.76%) C
11 1 (0.76%) Perl
11 1 (0.76%) Python
Qualifications
1 26 (19.85%) Degree
2 24 (18.32%) Microsoft Certification
3 12 (9.16%) MCP
4 11 (8.40%) MCSE
5 9 (6.87%) MCTS
6 6 (4.58%) MCSA
7 4 (3.05%) MCITP
8 3 (2.29%) MOS
9 2 (1.53%) Cisco Certification
9 2 (1.53%) A+ Certification
10 1 (0.76%) SC Cleared
10 1 (0.76%) Security Cleared
10 1 (0.76%) VMware Certified Professional (VCP)
10 1 (0.76%) ITIL Certification
10 1 (0.76%) CCNA
Quality Assurance & Compliance
1 6 (4.58%) Sarbanes-Oxley
2 4 (3.05%) SLA
3 1 (0.76%) PCI DSS
System Software
1 37 (28.24%) Active Directory
2 9 (6.87%) ISA Server
3 7 (5.34%) XenApp
3 7 (5.34%) VMware Infrastructure
4 5 (3.82%) VMware ESX
5 4 (3.05%) vSphere
6 3 (2.29%) Citrix Presentation Server
7 2 (1.53%) Microsoft Virtual Server
8 1 (0.76%) XenServer
8 1 (0.76%) EMC RecoverPoint
8 1 (0.76%) VMware Workstation
8 1 (0.76%) VMware GSX
Systems Management
1 4 (3.05%) SCOM
2 2 (1.53%) Symantec Endpoint Protection
2 2 (1.53%) SCCM
3 1 (0.76%) NetBackup
3 1 (0.76%) Backup Exec
3 1 (0.76%) WSUS
3 1 (0.76%) Norton AntiVirus
3 1 (0.76%) Control-M
3 1 (0.76%) MOM
3 1 (0.76%) Systems Management Server (SMS)
Vendors
1 44 (33.59%) Microsoft
2 22 (16.79%) Oracle
2 22 (16.79%) VMware
3 19 (14.50%) Citrix
4 11 (8.40%) Business Objects
5 10 (7.63%) JBoss
6 9 (6.87%) Cisco
6 9 (6.87%) Dell
7 7 (5.34%) SAP
8 5 (3.82%) HP
9 4 (3.05%) Apple
9 4 (3.05%) IBM
9 4 (3.05%) Reuters
9 4 (3.05%) Bloomberg
9 4 (3.05%) Symantec
9 4 (3.05%) Sophos
9 4 (3.05%) Altiris
9 4 (3.05%) AppSense
10 2 (1.53%) Murex
10 2 (1.53%) NetApp
City, London
Roc Search
Salary: £20000 - £22000 per annum + Benefits
Posted: 2 days ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 2 days ago
South West London
The People Network
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
London
Blue Personnel
Salary: From £40,000 to £45,000 per annum
Posted: 3 days ago
Harrow, Middlesex
IT Executive Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
London
Picture More Ltd
Salary: benefits
Posted: 4 days ago
City, London
Digital Gurus
Salary: £22000 - £29000 Per Annum 22000- 29000 + benefits
Posted: 4 days ago
London
Risk Management Solutions
Salary: Competitive
Posted: 24 days ago
London, West End
Bridge Recruitment UK Ltd
Salary: £25,000 - £35,000 per year
Posted: 25 days ago