The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 551 571 529
Rank change year-on-year
+20 -42
Permanent jobs requiring a Technical Support Analyst 85 95 91
As % of all permanent IT jobs located in London 0.19% 0.20% 0.21%
As % of the Job Titles category 0.21% 0.21% 0.22%
Number of salaries quoted 77 79 76
Average salary £38,000 £37,500 £42,000
Average salary % change year-on-year
+1.33% -10.71%
90% offered a salary of more than £28,600 £27,400 £27,750
10% offered a salary of more than £58,000 £52,500 £52,500
UK excluding London average salary £25,000 £30,000 £29,500
% change year-on-year
-16.66% +1.69%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 31 July 2015.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 18 £46,000 +15.00% 1
Docklands, London - 1 £70,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 112 (65.88%) Windows
2 72 (42.35%) Microsoft
3 69 (40.59%) SQL Server
4 65 (38.24%) Active Directory
5 57 (33.53%) SQL
6 50 (29.41%) Citrix
7 48 (28.24%) ITIL
8 43 (25.29%) MS Office
9 42 (24.71%) MS Excel
9 42 (24.71%) MS Exchange
9 42 (24.71%) Windows Server 2008
10 41 (24.12%) Finance
11 39 (22.94%) Oracle
12 38 (22.35%) Cisco
13 33 (19.41%) VMware
13 33 (19.41%) Windows Server 2003
14 29 (17.06%) VMware Infrastructure
14 29 (17.06%) Degree
15 27 (15.88%) Linux
16 25 (14.71%) Windows 7
17 24 (14.12%) Law
18 23 (13.53%) Legal
18 23 (13.53%) SLA
18 23 (13.53%) SQL Server 2008
19 22 (12.94%) .NET
20 21 (12.35%) CRM
20 21 (12.35%) Blackberry
21 18 (10.59%) Exchange Server 2010
21 18 (10.59%) ASP.NET
22 17 (10.00%) XML

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (24.71%) MS Exchange
2 18 (10.59%) Exchange Server 2010
3 17 (10.00%) Exchange Server 2007
4 14 (8.24%) IIS
5 10 (5.88%) SharePoint
6 9 (5.29%) WorkSite
7 6 (3.53%) Exchange Server 2013
8 5 (2.94%) Lync
8 5 (2.94%) Apache
8 5 (2.94%) Tuxedo
9 4 (2.35%) Blackberry Enterprise Server
10 2 (1.18%) FileNet
10 2 (1.18%) Exchange Server 2003
10 2 (1.18%) ColdFusion
11 1 (0.59%) WebLogic
11 1 (0.59%) MQSeries
11 1 (0.59%) IBM Notes
11 1 (0.59%) WebSphere
Applications
1 43 (25.29%) MS Office
2 42 (24.71%) MS Excel
3 4 (2.35%) InfoPath
4 1 (0.59%) MS PowerPoint
Business Applications
1 13 (7.65%) Dynamics CRM
2 10 (5.88%) Oracle Procure-to-Pay
2 10 (5.88%) Northgate Housing
3 4 (2.35%) ACBS
Cloud Services
1 13 (7.65%) Mimecast
2 8 (4.71%) Office 365
3 3 (1.76%) Microsoft Azure
4 2 (1.18%) Yammer
5 1 (0.59%) SaaS
5 1 (0.59%) Cloud Computing
Communications & Networking
1 10 (5.88%) SAN
1 10 (5.88%) Intranet
1 10 (5.88%) Firewall
2 9 (5.29%) TCP/IP
2 9 (5.29%) Network Security
3 8 (4.71%) Ethernet
3 8 (4.71%) LAN
3 8 (4.71%) WAN
4 5 (2.94%) VoIP
5 4 (2.35%) NAS
6 3 (1.76%) DHCP
6 3 (1.76%) DNS
6 3 (1.76%) IP Telephony
7 2 (1.18%) Cisco IOS
7 2 (1.18%) Wi-Fi
7 2 (1.18%) Internet
7 2 (1.18%) DSL
7 2 (1.18%) VPN
8 1 (0.59%) CTI
8 1 (0.59%) Wireless
Database & Business Intelligence
1 69 (40.59%) SQL Server
2 23 (13.53%) SQL Server 2008
3 13 (7.65%) SQL Server 2005
3 13 (7.65%) SQL Server 2012
4 9 (5.29%) Oracle Database
5 8 (4.71%) Data Mining
6 5 (2.94%) Big Data
7 4 (2.35%) SQL Server Integration Services
7 4 (2.35%) Hadoop
8 3 (1.76%) MS Access
8 3 (1.76%) MySQL
9 1 (0.59%) Relational Database
9 1 (0.59%) DTS
9 1 (0.59%) RDBMS
Development Applications
1 5 (2.94%) SQL Server Management Studio (SSMS)
2 1 (0.59%) Oracle Forms
General
1 41 (24.12%) Finance
2 24 (14.12%) Law
3 23 (13.53%) Legal
4 12 (7.06%) Back Office
5 11 (6.47%) Banking
6 8 (4.71%) Front Office
7 6 (3.53%) Investment Banking
8 5 (2.94%) Financial Institution
8 5 (2.94%) Retail
9 2 (1.18%) Telecoms
10 1 (0.59%) Marketing
Libraries, Frameworks & Software Standards
1 22 (12.94%) .NET
2 18 (10.59%) ASP.NET
3 17 (10.00%) XML
4 9 (5.29%) HTML
5 8 (4.71%) Web Services
6 7 (4.12%) FIX Protocol
6 7 (4.12%) ActiveX
7 5 (2.94%) Entity Framework
7 5 (2.94%) .NET Framework
7 5 (2.94%) SOAP
8 4 (2.35%) CSS
9 3 (1.76%) Middleware
10 2 (1.18%) J2EE
10 2 (1.18%) EDI
11 1 (0.59%) WAP
11 1 (0.59%) FIXML
11 1 (0.59%) JSON
Miscellaneous
1 21 (12.35%) Blackberry
2 17 (10.00%) Analytical Skills
3 15 (8.82%) Management Information System
4 9 (5.29%) Foreign Exchange (FX)
5 8 (4.71%) Data Structures
6 7 (4.12%) Fixed Income
7 6 (3.53%) Equities
7 6 (3.53%) Derivative
8 5 (2.94%) Enterprise Software
9 4 (2.35%) Computer Science
10 3 (1.76%) Statistics
11 2 (1.18%) EPoS
11 2 (1.18%) CMDB
12 1 (0.59%) Video Conferencing
12 1 (0.59%) Reference Data
12 1 (0.59%) iPhone
12 1 (0.59%) iPad
12 1 (0.59%) HP Storage
12 1 (0.59%) Hedge funds
12 1 (0.59%) Mathematics
Operating Systems
1 112 (65.88%) Windows
2 42 (24.71%) Windows Server 2008
3 33 (19.41%) Windows Server 2003
4 27 (15.88%) Linux
5 25 (14.71%) Windows 7
6 16 (9.41%) UNIX
7 11 (6.47%) Windows Server 2012
7 11 (6.47%) Windows XP
8 6 (3.53%) Windows Vista
8 6 (3.53%) Windows 8
9 4 (2.35%) Red Hat Enterprise Linux
10 2 (1.18%) Android
10 2 (1.18%) Windows Mobile
10 2 (1.18%) Mac OS X
11 1 (0.59%) AIX
11 1 (0.59%) Mac OS
11 1 (0.59%) Windows 2000 Server
Processes & Methodologies
1 48 (28.24%) ITIL
2 21 (12.35%) CRM
3 14 (8.24%) Configuration Management
4 13 (7.65%) Project Management
4 13 (7.65%) Document Management
5 12 (7.06%) User Acceptance Testing
6 11 (6.47%) Mentoring
6 11 (6.47%) Service Management
7 10 (5.88%) Validation
7 10 (5.88%) Procure-to-pay
7 10 (5.88%) Release Management
8 9 (5.29%) Change Control
8 9 (5.29%) Root Cause Analysis
9 8 (4.71%) Time Management
9 8 (4.71%) Security Management
10 7 (4.12%) BCP
11 6 (3.53%) Incident Management
12 5 (2.94%) Requirements Analysis
12 5 (2.94%) Business Intelligence
12 5 (2.94%) UML
Programming Languages
1 57 (33.53%) SQL
2 13 (7.65%) C#
3 12 (7.06%) VBA
4 10 (5.88%) T-SQL
5 9 (5.29%) C++
6 8 (4.71%) Java
6 8 (4.71%) VB
6 8 (4.71%) PL/SQL
7 5 (2.94%) JavaScript
8 3 (1.76%) Python
9 2 (1.18%) Shell Script
9 2 (1.18%) C
9 2 (1.18%) PHP
10 1 (0.59%) Perl
10 1 (0.59%) PowerShell
10 1 (0.59%) Bash Shell
Qualifications
1 29 (17.06%) Degree
2 15 (8.82%) Microsoft Certification
3 12 (7.06%) CCNA
3 12 (7.06%) Cisco Certification
4 9 (5.29%) ITIL Certification
5 8 (4.71%) CCNP
6 5 (2.94%) MCSA
7 3 (1.76%) MCP
7 3 (1.76%) MOS
7 3 (1.76%) VMware Certified Professional (VCP)
8 2 (1.18%) Six Sigma Green Belt
8 2 (1.18%) ITIL Foundation Certificate
9 1 (0.59%) MCDST
9 1 (0.59%) MCITP
Quality Assurance & Compliance
1 23 (13.53%) SLA
2 7 (4.12%) ISO/IEC 27001
2 7 (4.12%) COBIT
System Software
1 65 (38.24%) Active Directory
2 29 (17.06%) VMware Infrastructure
3 9 (5.29%) XenDesktop
3 9 (5.29%) vSphere
4 8 (4.71%) Hyper-V
5 2 (1.18%) Terminal Services
5 2 (1.18%) VMware ESX
6 1 (0.59%) Microsoft App-V
6 1 (0.59%) Samba
6 1 (0.59%) VMware ESXi
Systems Management
1 9 (5.29%) SCCM
2 8 (4.71%) AirWatch
3 2 (1.18%) SCOM
4 1 (0.59%) ServiceCenter
Vendors
1 72 (42.35%) Microsoft
2 50 (29.41%) Citrix
3 39 (22.94%) Oracle
4 38 (22.35%) Cisco
5 33 (19.41%) VMware
6 13 (7.65%) Avaya
7 12 (7.06%) Bloomberg
8 10 (5.88%) NetApp
8 10 (5.88%) Northgate
8 10 (5.88%) Capita
9 7 (4.12%) Reuters
10 5 (2.94%) HP
11 4 (2.35%) Red Hat
11 4 (2.35%) Cloudera
12 3 (1.76%) LANDesk
12 3 (1.76%) Dell
13 2 (1.18%) Apple
13 2 (1.18%) Peregrine
13 2 (1.18%) Tandberg
13 2 (1.18%) Toshiba
London
The Bridge Ltd
Salary: Up to £43,000 per annum Up to £43K Pro Rata
Posted: 3 days ago
London
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Salary: £21500 - £23500 per annum
Posted: 24 days ago
City of London
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Salary: £28000 - £35000 per annum
Posted: 26 days ago