Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Technical Support Analyst role in IT jobs within the London region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

 Technical Support Analyst
Location
3 months to
20 Aug 2008
Same period last year
Rank412523
Rank change on same period last yearUp+111
Matching permanent IT job ads241209
As % of all UK permanent IT job ads sampled0.130 %0.087 %
As % of the category below0.351 %0.207 %
Salaries quoted205176
Average minimum salary£35,797£32,608
Average salary£37,949£34,990
% change on same period last year+8.45 %
Average maximum salary£40,100£37,372
UK excluding London average salary£26,950£27,810
% change on same period last year-3.09 %
London IT Job Market, Job TitlesJob Titles
London
Matching permanent IT job ads68605101098
As % of all UK permanent IT job ads sampled36.93 %42.14 %
Salaries quoted5717877919
Average minimum salary£45,790£47,385
Average salary£49,962£51,863
% change on same period last year-3.66 %
Average maximum salary£54,133£56,340
UK excluding London average salary£38,055£39,430
% change on same period last year-3.48 %
Technical Support Analyst EnglandTechnical Support Analyst
England

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support Analyst across the London region as a proportion of the total demand within the Job Titles category.

London Technical Support Analyst Demand Trend

Technical Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

London Technical Support Analyst Salary Trend

Technical Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 20 August 2008.

London Technical Support Analyst Salary Histogram

Technical Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of LondonDown-438£37,608-4.10 %
RuislipNew entry-14£36,667-
HammersmithUp+2012£32,625+10.12 %
Docklands, LondonUp+4811£46,000+34.63 %
CroydonDown-53£27,667-16.16 %
FelthamUp+73£45,000+45.16 %
New MaldenNew entry-3£24,000-
Canary WharfNew entry-2£55,000-
UxbridgeNew entry-2£30,000-
WellingNew entry-1--
West DraytonNew entry-1£31,500-
BromleyNew entry-1£35,000-
HendonNew entry-1£28,500-
RomfordNew entry-1£27,000-
HounslowNew entry-1£32,000-
Technical Support Analyst EnglandTechnical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1229 (47.31 %)Windows
2144 (29.75 %)Finance
3141 (29.13 %)SQL
4131 (27.07 %)UNIX
5118 (24.38 %)Active Directory
699 (20.45 %)Windows Server 2003
789 (18.39 %)Microsoft
885 (17.56 %)Microsoft Certification
978 (16.12 %)Banking
1073 (15.08 %)Perl
1168 (14.05 %)Oracle
1168 (14.05 %)MS Excel
1267 (13.84 %)MS Exchange
1363 (13.02 %)Windows XP
1461 (12.60 %)Linux
1560 (12.40 %)SQL Server
1653 (10.95 %)MCSE
1751 (10.54 %)Solaris
1751 (10.54 %)MCP
1751 (10.54 %)Degree
1848 (9.917 %)Asset Management
1946 (9.504 %)Java
2043 (8.884 %)Windows 2000
2043 (8.884 %)Firewall
2142 (8.678 %)Exchange Server 2003
2241 (8.471 %)SAN
2340 (8.264 %)MS Office
2340 (8.264 %)VMware
2438 (7.851 %)Cisco
2534 (7.025 %)TCP/IP

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

London IT Job Market, Application DevelopmentApplication Development
123 (4.752 %)HTML
220 (4.132 %)Middleware
315 (3.099 %).NET
46 (1.240 %)ASP
46 (1.240 %)XML
53 (0.620 %)ASP.NET
62 (0.413 %)WinForms
71 (0.207 %)FIX Protocol
71 (0.207 %)J2EE
71 (0.207 %)COM
71 (0.207 %)CSS
71 (0.207 %)WebServices
London IT Job Market, Application PlatformsApplication Platforms
167 (13.84 %)MS Exchange
242 (8.678 %)Exchange Server 2003
334 (7.025 %)MQSeries
414 (2.893 %)SharePoint
512 (2.479 %)Exchange Server 2007
512 (2.479 %)IIS
68 (1.653 %)Blackberry Enterprise Server
76 (1.240 %)Exchange Server 5.5
76 (1.240 %)Exchange Server 2000
84 (0.826 %)CMS
84 (0.826 %)LiveLink
84 (0.826 %)Apache
93 (0.620 %)Tomcat
93 (0.620 %)Lotus Notes
93 (0.620 %)Umbraco
101 (0.207 %)WebLogic
101 (0.207 %)Lotus Domino
101 (0.207 %)Oracle Workflow
101 (0.207 %)Oracle Application Server
London IT Job Market, ApplicationsApplications
168 (14.05 %)MS Excel
240 (8.264 %)MS Office
33 (0.620 %)Acrobat
42 (0.413 %)MS PowerPoint
42 (0.413 %)MS Visio
London IT Job Market, Business ApplicationsBusiness Applications
16 (1.240 %)Capstone
16 (1.240 %)RMDS
22 (0.413 %)Loan IQ
31 (0.207 %)Oracle Financials
31 (0.207 %)PeopleSoft Financials
31 (0.207 %)PeopleSoft HRMS
31 (0.207 %)SimCorp Dimension
31 (0.207 %)Kondor+
London IT Job Market, Communications & NetworkingCommunications & Networking
143 (8.884 %)Firewall
241 (8.471 %)SAN
334 (7.025 %)TCP/IP
422 (4.545 %)LAN
521 (4.339 %)WAN
620 (4.132 %)Wireless
718 (3.719 %)VPN
817 (3.512 %)Internet
915 (3.099 %)DHCP
1014 (2.893 %)DNS
1111 (2.273 %)Cisco PIX
1210 (2.066 %)VoIP
139 (1.860 %)VLAN
147 (1.446 %)Cisco ASA
153 (0.620 %)Network Security
153 (0.620 %)Intranet
162 (0.413 %)NetScreen
162 (0.413 %)FTP
162 (0.413 %)ADSL
162 (0.413 %)SMS
London IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
160 (12.40 %)SQL Server
217 (3.512 %)RDBMS
311 (2.273 %)MySQL
48 (1.653 %)SQL Server 2005
53 (0.620 %)SQL Server 2000
53 (0.620 %)Informix
61 (0.207 %)Oracle Reports
61 (0.207 %)Oracle 9i
61 (0.207 %)Datawarehouse
61 (0.207 %)ETL
61 (0.207 %)Oracle Discoverer
61 (0.207 %)GIS
61 (0.207 %)Data Mart
61 (0.207 %)Oracle 10g
London IT Job Market, Development ApplicationsDevelopment Applications
15 (1.033 %)CruiseControl
15 (1.033 %)Subversion
24 (0.826 %)Flash
33 (0.620 %)FrontPage
42 (0.413 %)MSI
51 (0.207 %)InstallShield
51 (0.207 %)Visual Studio
51 (0.207 %)Oracle Forms
London IT Job Market, GeneralGeneral
1144 (29.75 %)Finance
278 (16.12 %)Banking
333 (6.818 %)Investment Banking
422 (4.545 %)Financial Institution
520 (4.132 %)Legal
619 (3.926 %)Front Office
718 (3.719 %)Insurance
811 (2.273 %)Law
811 (2.273 %)Publishing
910 (2.066 %)Telecoms
910 (2.066 %)Health
910 (2.066 %)Pensions
108 (1.653 %)Advertising
117 (1.446 %)Marketing
126 (1.240 %)Games
135 (1.033 %)Manufacturing
135 (1.033 %)Education
135 (1.033 %)Music
143 (0.620 %)Military
143 (0.620 %)Police
London IT Job Market, MiscellaneousMiscellaneous
126 (5.372 %)Client/Server
219 (3.926 %)Blackberry
219 (3.926 %)Replication
314 (2.893 %)French Language
314 (2.893 %)German Language
413 (2.686 %)Spanish Language
510 (2.066 %)Italian Language
510 (2.066 %)Clustering
67 (1.446 %)Fixed Income
67 (1.446 %)Management Information System
67 (1.446 %)Foreign Exchange (FX)
76 (1.240 %)Computer Science
83 (0.620 %)Derivative
83 (0.620 %)Mathematics
83 (0.620 %)Thin Client
83 (0.620 %)Fat Client
92 (0.413 %)PDA
92 (0.413 %)Dutch Language
101 (0.207 %)CCTV
101 (0.207 %)Streaming Media
London IT Job Market, Operating SystemsOperating Systems
1229 (47.31 %)Windows
2131 (27.07 %)UNIX
399 (20.45 %)Windows Server 2003
463 (13.02 %)Windows XP
561 (12.60 %)Linux
651 (10.54 %)Solaris
743 (8.884 %)Windows 2000
824 (4.959 %)Windows Vista
921 (4.339 %)Windows 2000 Server
1020 (4.132 %)Mac OS X
1110 (2.066 %)Red Hat Linux
1110 (2.066 %)OpenVMS
129 (1.860 %)Tru64
138 (1.653 %)Windows Server 2008
144 (0.826 %)VMS
144 (0.826 %)Windows NT
London IT Job Market, Processes & MethodologiesProcesses & Methodologies
148 (9.917 %)Asset Management
232 (6.612 %)Project Management
321 (4.339 %)Investment Management
420 (4.132 %)Problem Management
518 (3.719 %)ITIL
615 (3.099 %)Release Management
711 (2.273 %)ERP
810 (2.066 %)Fund Management
99 (1.860 %)Disaster Recovery
108 (1.653 %)ITSM
108 (1.653 %)Service Delivery
117 (1.446 %)Service Management
117 (1.446 %)User Acceptance Testing
126 (1.240 %)Electronic Trading
126 (1.240 %)Document Management
135 (1.033 %)Extreme Programming
135 (1.033 %)OO
144 (0.826 %)Process Management
144 (0.826 %)Regression Testing
144 (0.826 %)Migration
London IT Job Market, Programming LanguagesProgramming Languages
1141 (29.13 %)SQL
273 (15.08 %)Perl
346 (9.504 %)Java
432 (6.612 %)JavaScript
530 (6.198 %)PHP
627 (5.579 %)VB
720 (4.132 %)Korn
815 (3.099 %)C++
912 (2.479 %)C#
107 (1.446 %)VBA
115 (1.033 %)Shell Script
124 (0.826 %)VBScript
124 (0.826 %)C
124 (0.826 %)PL/SQL
133 (0.620 %)Uniface
133 (0.620 %)Python
142 (0.413 %)VB.NET
142 (0.413 %)PowerShell
151 (0.207 %)VB6
151 (0.207 %)Transact-SQL
London IT Job Market, QualificationsQualifications
185 (17.56 %)Microsoft Certification
253 (10.95 %)MCSE
351 (10.54 %)MCP
351 (10.54 %)Degree
425 (5.165 %)ACDT
425 (5.165 %)ACPT
515 (3.099 %)ACMT
68 (1.653 %)MCSA
76 (1.240 %)Cisco Certification
85 (1.033 %)CCNA
94 (0.826 %)RHCT
94 (0.826 %)RHCE
103 (0.620 %)ITIL Certification
112 (0.413 %)CCNP
121 (0.207 %)CCA
121 (0.207 %)Citrix Certification
121 (0.207 %)CCEA
London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
16 (1.240 %)SLA
24 (0.826 %)Sarbanes-Oxley
32 (0.413 %)COBIT
41 (0.207 %)QA
London IT Job Market, System SoftwareSystem Software
1118 (24.38 %)Active Directory
214 (2.893 %)VMware Infrastructure
311 (2.273 %)VMware ESX
45 (1.033 %)MetaFrame
45 (1.033 %)Terminal Services
54 (0.826 %)NetBackup
62 (0.413 %)Backup Exec
62 (0.413 %)Citrix Presentation Server
71 (0.207 %)VMware Server
71 (0.207 %)ISA Server
71 (0.207 %)Samba
London IT Job Market, Systems ManagementSystems Management
18 (1.653 %)Tivoli
27 (1.446 %)Tivoli Storage Manager
27 (1.446 %)Systems Management Server (SMS)
27 (1.446 %)Legato
33 (0.620 %)BMC PATROL
42 (0.413 %)CiscoWorks
51 (0.207 %)OpenView
51 (0.207 %)MOM
51 (0.207 %)CONTROL-M
London IT Job Market, VendorsVendors
189 (18.39 %)Microsoft
268 (14.05 %)Oracle
340 (8.264 %)VMware
438 (7.851 %)Cisco
534 (7.025 %)Apple
628 (5.785 %)Adobe
726 (5.372 %)Reuters
825 (5.165 %)Quark
924 (4.959 %)Citrix
1021 (4.339 %)LatentZero
1119 (3.926 %)HP
1217 (3.512 %)Bloomberg
1316 (3.306 %)IBM
1415 (3.099 %)Sun
1514 (2.893 %)CheckPoint
1611 (2.273 %)EMC
1710 (2.066 %)Intel
1710 (2.066 %)Red Hat
189 (1.860 %)GL TRADE
198 (1.653 %)Sybase