The statistics below represent IT jobs advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / London
Rank 517 543 544
Rank change year-on-year
+26 +1
Permanent jobs requiring a Technical Support Analyst 57 109 104
As % of all permanent IT jobs located in London 0.17% 0.26% 0.25%
As % of the Job Titles category 0.18% 0.28% 0.26%
Number of salaries quoted 44 102 95
Median salary £33,500 £38,500 £37,500
Median salary % change year-on-year
-12.98% +2.66%
90% offered a salary of more than £27,500 £23,000 £25,000
10% offered a salary of more than £57,500 £62,500 £50,000
UK excluding London median salary £23,500 £28,000 £30,000
% change year-on-year
-16.07% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31902 39561 40162
As % of all permanent IT jobs located in London 95.71% 96.15% 95.94%
Number of salaries quoted 26996 34116 33932
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,500 £32,500 £31,000
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 23 February 2017.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 9 £40,000 +9.58%
Uxbridge - 2 £39,500 -
Hammersmith - 1 £30,500 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 February 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Analyst in the job title.

1 39 (44.83%) Windows
2 36 (41.38%) ITIL
3 31 (35.63%) SQL
4 26 (29.89%) Active Directory
5 24 (27.59%) Microsoft
5 24 (27.59%) Finance
6 23 (26.44%) MS Excel
7 21 (24.14%) Change Control
7 21 (24.14%) Analytical Skills
8 20 (22.99%) Incident Management
8 20 (22.99%) Problem Management
9 18 (20.69%) Windows Server
10 17 (19.54%) MS Office
11 16 (18.39%) Citrix
11 16 (18.39%) Service Delivery
11 16 (18.39%) ITIL Foundation Certificate
12 15 (17.24%) VersionOne
12 15 (17.24%) Eclipse
12 15 (17.24%) Performance Tuning
12 15 (17.24%) RiskWrite
12 15 (17.24%) Trend Analysis
12 15 (17.24%) iSeries
13 14 (16.09%) Windows 7
14 12 (13.79%) Service Management
15 10 (11.49%) Office 365
16 9 (10.34%) VMware
17 8 (9.20%) DNS
17 8 (9.20%) Oracle
17 8 (9.20%) Apple
17 8 (9.20%) Degree

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.90%) MS Exchange
1 6 (6.90%) SharePoint
1 6 (6.90%) Skype for Business
2 5 (5.75%) Exchange Server 2013
3 4 (4.60%) SharePoint 2013
4 2 (2.30%) IBM Notes
5 1 (1.15%) Apache Spark
5 1 (1.15%) Elasticsearch
5 1 (1.15%) Exchange Server 2010
Applications
1 23 (26.44%) MS Excel
2 17 (19.54%) MS Office
3 7 (8.05%) MS PowerPoint
3 7 (8.05%) MS Visio
4 1 (1.15%) AutoCAD
4 1 (1.15%) Pro/ENGINEER
4 1 (1.15%) ProjectWise
4 1 (1.15%) PTC Creo
4 1 (1.15%) Revit
4 1 (1.15%) Vectorworks
Business Applications
1 15 (17.24%) RiskWrite
2 3 (3.45%) Dynamics CRM
3 2 (2.30%) Loan IQ
3 2 (2.30%) Retail-J
4 1 (1.15%) Dynamics AX
4 1 (1.15%) NetSuite
4 1 (1.15%) Postilion
4 1 (1.15%) Primavera
Cloud Services
1 10 (11.49%) Office 365
2 1 (1.15%) Adobe Creative Cloud
2 1 (1.15%) Boomi
2 1 (1.15%) G Suite
2 1 (1.15%) SuccessFactors
Communications & Networking
1 8 (9.20%) DNS
2 7 (8.05%) Internet
3 5 (5.75%) TCP/IP
4 4 (4.60%) DHCP
4 4 (4.60%) Network Security
4 4 (4.60%) Skype
5 3 (3.45%) VoIP
6 2 (2.30%) Intranet
6 2 (2.30%) Telepresence
7 1 (1.15%) HTTP
7 1 (1.15%) SAN
7 1 (1.15%) VPN
7 1 (1.15%) Wireless
Database & Business Intelligence
1 5 (5.75%) SQL Server
2 2 (2.30%) Data Warehouse
2 2 (2.30%) Oracle Database
2 2 (2.30%) Oracle Database 11g
2 2 (2.30%) Relational Database
3 1 (1.15%) BusinessObjects
3 1 (1.15%) Hadoop
3 1 (1.15%) Oracle BI EE
3 1 (1.15%) PostgreSQL
Development Applications
1 15 (17.24%) Eclipse
1 15 (17.24%) VersionOne
General
1 24 (27.59%) Finance
2 6 (6.90%) Banking
3 5 (5.75%) Law
3 5 (5.75%) Legal
4 3 (3.45%) Retail
5 2 (2.30%) Mandarin Language
6 1 (1.15%) Arabic Language
6 1 (1.15%) Back Office
6 1 (1.15%) Dutch Language
6 1 (1.15%) Marketing
6 1 (1.15%) Russian Language
6 1 (1.15%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (6.90%) Web Services
2 4 (4.60%) XML
3 2 (2.30%) CCXML
3 2 (2.30%) Middleware
3 2 (2.30%) VXML
4 1 (1.15%) COM
4 1 (1.15%) EDI
4 1 (1.15%) HTML
4 1 (1.15%) jQuery
4 1 (1.15%) REST
Miscellaneous
1 21 (24.14%) Analytical Skills
2 15 (17.24%) iSeries
3 5 (5.75%) Management Information System
4 3 (3.45%) BYOD
4 3 (3.45%) Computer Science
4 3 (3.45%) Credit Risk
4 3 (3.45%) Fintech
4 3 (3.45%) Smartphone
5 2 (2.30%) Data Centre
5 2 (2.30%) EPoS
6 1 (1.15%) Cyberthreat
6 1 (1.15%) Derivative
6 1 (1.15%) Equities
6 1 (1.15%) Equity Derivative
6 1 (1.15%) iPad
6 1 (1.15%) Social Media
6 1 (1.15%) Video Conferencing
Operating Systems
1 39 (44.83%) Windows
2 18 (20.69%) Windows Server
3 14 (16.09%) Windows 7
4 7 (8.05%) Windows Server 2008
4 7 (8.05%) Windows XP
5 5 (5.75%) Linux
6 4 (4.60%) Mac OS X
6 4 (4.60%) Windows Server 2012
7 3 (3.45%) Unix
7 3 (3.45%) Windows Server 2003
8 2 (2.30%) Windows 10
8 2 (2.30%) Windows Vista
9 1 (1.15%) Apple iOS
9 1 (1.15%) Mac OS
9 1 (1.15%) Mac OS X Server
9 1 (1.15%) Windows 8
Processes & Methodologies
1 36 (41.38%) ITIL
2 21 (24.14%) Change Control
3 20 (22.99%) Incident Management
3 20 (22.99%) Problem Management
4 16 (18.39%) Service Delivery
5 15 (17.24%) Performance Tuning
5 15 (17.24%) Trend Analysis
6 12 (13.79%) Service Management
7 7 (8.05%) Business Analysis
7 7 (8.05%) Change Management
8 6 (6.90%) Analytics
8 6 (6.90%) CRM
8 6 (6.90%) High Availability
8 6 (6.90%) ITSM
9 5 (5.75%) Project Management
9 5 (5.75%) Root Cause Analysis
9 5 (5.75%) User Acceptance Testing
10 4 (4.60%) Agile Software Development
10 4 (4.60%) Asset Management
10 4 (4.60%) Cybersecurity
Programming Languages
1 31 (35.63%) SQL
2 6 (6.90%) Java
3 4 (4.60%) Perl
4 3 (3.45%) JavaScript
5 2 (2.30%) Bash Shell
5 2 (2.30%) PowerShell
6 1 (1.15%) C#
6 1 (1.15%) C++
6 1 (1.15%) Python
Qualifications
1 16 (18.39%) ITIL Foundation Certificate
2 8 (9.20%) Degree
3 5 (5.75%) Microsoft Certification
4 4 (4.60%) MCSE
5 3 (3.45%) ACMT
6 2 (2.30%) Security Cleared
6 2 (2.30%) VMware Certified Professional (VCP)
7 1 (1.15%) CISM
7 1 (1.15%) CISSP
7 1 (1.15%) SANS
Quality Assurance & Compliance
1 3 (3.45%) Basel II
1 3 (3.45%) Basel III
1 3 (3.45%) ISO/IEC 27001
1 3 (3.45%) SLA
System Software
1 26 (29.89%) Active Directory
2 7 (8.05%) XenApp
3 6 (6.90%) VMware Infrastructure
4 4 (4.60%) vSphere
5 3 (3.45%) Virtual Machines
5 3 (3.45%) XenDesktop
6 1 (1.15%) XenServer
Systems Management
1 6 (6.90%) SCCM
2 2 (2.30%) AirWatch
2 2 (2.30%) Systems Management Server (SMS)
3 1 (1.15%) Backup Exec
3 1 (1.15%) Computer Emergency Response Teams
3 1 (1.15%) CSIRT
3 1 (1.15%) Norton AntiVirus
Vendors
1 24 (27.59%) Microsoft
2 16 (18.39%) Citrix
3 9 (10.34%) VMware
4 8 (9.20%) Apple
4 8 (9.20%) Oracle
5 2 (2.30%) AppSense
5 2 (2.30%) Avaya
5 2 (2.30%) Canon
5 2 (2.30%) Google
5 2 (2.30%) HP
5 2 (2.30%) iManage
5 2 (2.30%) Lotus
5 2 (2.30%) Motorola
5 2 (2.30%) Symantec
6 1 (1.15%) Meraki
6 1 (1.15%) Rackspace
6 1 (1.15%) ServiceNow
6 1 (1.15%) SolarWinds
6 1 (1.15%) Splunk
6 1 (1.15%) Synology
London
Information Technology Services
Salary: £28k - 32k per year
Posted: Yesterday
North London
TEKsystems
Salary: £25000 - £35000 per annum + Additional Benefits
Posted: 5 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 3 days ago