The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 556 527 514
Rank change year-on-year
-29 -13
Permanent jobs requiring a Technical Support Analyst 91 91 131
As % of all permanent IT jobs located in London 0.19% 0.21% 0.25%
As % of the Job Titles category 0.20% 0.22% 0.27%
Number of salaries quoted 78 75 121
Average salary £37,500 £42,000 £37,500
Average salary % change year-on-year
-10.71% +12.00%
90% offered a salary of more than £27,500 £26,600 £25,000
10% offered a salary of more than £52,500 £52,500 £65,000
UK excluding London average salary £29,500 £29,000 £29,000
% change year-on-year
+1.72% -
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44849 41381 48880
As % of all permanent IT jobs located in London 93.43% 93.46% 94.53%
Number of salaries quoted 37712 34656 42600
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 23 July 2014.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -17 23 £39,500 -3.65% 6
Croydon +2 4 £32,500 +44.44% 1
Sidcup - 4 £37,250 -
Mitcham - 1 £38,000 -
Canary Wharf - 1 £37,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 90 (55.56%) Windows
2 66 (40.74%) Microsoft
3 64 (39.51%) Finance
4 55 (33.95%) Active Directory
5 46 (28.40%) MS Exchange
6 43 (26.54%) SQL
7 40 (24.69%) ITIL
8 36 (22.22%) Microsoft Certification
9 35 (21.60%) MS Office
9 35 (21.60%) MS Excel
9 35 (21.60%) Degree
10 32 (19.75%) UNIX
11 30 (18.52%) SQL Server
11 30 (18.52%) Windows Server 2008
12 29 (17.90%) VMware
13 28 (17.28%) Citrix
13 28 (17.28%) Exchange Server 2010
14 26 (16.05%) Windows 7
14 26 (16.05%) Windows Server 2003
14 26 (16.05%) Oracle
15 25 (15.43%) SharePoint
16 24 (14.81%) Blackberry
17 23 (14.20%) Banking
18 21 (12.96%) Firewall
19 20 (12.35%) VPN
19 20 (12.35%) Windows XP
19 20 (12.35%) MCSE
20 19 (11.73%) Linux
20 19 (11.73%) Java
20 19 (11.73%) VMware Infrastructure

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (28.40%) MS Exchange
2 28 (17.28%) Exchange Server 2010
3 25 (15.43%) SharePoint
4 15 (9.26%) Blackberry Enterprise Server
5 11 (6.79%) IIS
6 10 (6.17%) Exchange Server 2007
7 7 (4.32%) Lync
8 6 (3.70%) MQSeries
8 6 (3.70%) SAP Web AS
8 6 (3.70%) NetWeaver
8 6 (3.70%) Exchange Server 2003
9 3 (1.85%) Oracle Workflow
9 3 (1.85%) ColdFusion
9 3 (1.85%) Exchange Server 2000
9 3 (1.85%) WorkSite
9 3 (1.85%) SharePoint 2013
10 2 (1.23%) Tuxedo
10 2 (1.23%) Oracle Application Server
11 1 (0.62%) WebSphere
11 1 (0.62%) IBM Notes
Applications
1 35 (21.60%) MS Office
1 35 (21.60%) MS Excel
2 2 (1.23%) InfoPath
3 1 (0.62%) Spreadsheet
3 1 (0.62%) MS PowerPoint
Business Applications
1 8 (4.94%) Oracle Financials
1 8 (4.94%) Oracle General Ledger
1 8 (4.94%) Oracle Payables
1 8 (4.94%) Oracle Receivables
1 8 (4.94%) Oracle Cash Management
1 8 (4.94%) Oracle Assets
2 7 (4.32%) Oracle Applications
3 6 (3.70%) Oracle EBS R12
3 6 (3.70%) Oracle EBS
4 5 (3.09%) Dynamics CRM
4 5 (3.09%) Oracle 11i
5 3 (1.85%) PeopleSoft HRMS
5 3 (1.85%) Oracle Subledger Accounting
6 1 (0.62%) Dynamics AX
6 1 (0.62%) LatentZero
6 1 (0.62%) ION MarketView
6 1 (0.62%) Markit EDM
Cloud Services
1 3 (1.85%) Office 365
2 2 (1.23%) SaaS
3 1 (0.62%) Cloud Computing
Communications & Networking
1 21 (12.96%) Firewall
2 20 (12.35%) VPN
3 16 (9.88%) WAN
4 15 (9.26%) LAN
5 14 (8.64%) DNS
6 13 (8.02%) DHCP
7 12 (7.41%) TCP/IP
8 10 (6.17%) SAN
9 8 (4.94%) SSL
10 7 (4.32%) MPLS
11 6 (3.70%) Internet
12 5 (3.09%) NAS
13 4 (2.47%) VoIP
14 3 (1.85%) Ethernet
14 3 (1.85%) Wireless
15 2 (1.23%) IP Telephony
15 2 (1.23%) Network Security
15 2 (1.23%) LDAP
16 1 (0.62%) FTP
16 1 (0.62%) HTTP
Database & Business Intelligence
1 30 (18.52%) SQL Server
2 9 (5.56%) RDBMS
2 9 (5.56%) Relational Database
3 8 (4.94%) Oracle BI Publisher
4 7 (4.32%) DB2
4 7 (4.32%) MySQL
5 6 (3.70%) InterSystems Cache
6 5 (3.09%) Oracle Reports
7 4 (2.47%) DTS
7 4 (2.47%) Ingres
7 4 (2.47%) SQL Server 2008
8 3 (1.85%) SQL Server 2005
8 3 (1.85%) SQL Server Reporting Services
8 3 (1.85%) Oracle Discoverer
8 3 (1.85%) Oracle Database 11g
8 3 (1.85%) Oracle Database
9 2 (1.23%) Informix
9 2 (1.23%) SQL Server 2000
9 2 (1.23%) SQL Server 2012
10 1 (0.62%) SQL Server Integration Services
Development Applications
1 5 (3.09%) Oracle Forms
General
1 64 (39.51%) Finance
2 23 (14.20%) Banking
3 10 (6.17%) Marketing
4 8 (4.94%) Retail
4 8 (4.94%) Law
5 7 (4.32%) Legal
5 7 (4.32%) Financial Institution
6 6 (3.70%) Advertising
6 6 (3.70%) International Banking
7 5 (3.09%) Investment Banking
8 4 (2.47%) Front Office
8 4 (2.47%) Back Office
9 3 (1.85%) Electronics
10 2 (1.23%) Telecoms
10 2 (1.23%) French Language
10 2 (1.23%) German Language
10 2 (1.23%) Spanish Language
11 1 (0.62%) Russian Language
11 1 (0.62%) Billing
Libraries, Frameworks & Software Standards
1 13 (8.02%) .NET
2 8 (4.94%) HTML
3 7 (4.32%) ASP.NET
3 7 (4.32%) XML
4 6 (3.70%) JMS
4 6 (3.70%) SAP Basis
5 5 (3.09%) .NET Framework
5 5 (3.09%) SOAP
6 4 (2.47%) CSS
7 3 (1.85%) DHTML
7 3 (1.85%) J2EE
7 3 (1.85%) DOM
8 1 (0.62%) LAMP
8 1 (0.62%) Application Packaging
8 1 (0.62%) Software Packaging
8 1 (0.62%) Murex MxML
8 1 (0.62%) COM
Miscellaneous
1 24 (14.81%) Blackberry
2 13 (8.02%) Hedge funds
3 11 (6.79%) Computer Science
4 5 (3.09%) Enterprise Software
5 3 (1.85%) Client/Server
5 3 (1.85%) iPhone
5 3 (1.85%) Management Information System
6 2 (1.23%) Replication
6 2 (1.23%) Social Media
6 2 (1.23%) iPad
6 2 (1.23%) Foreign Exchange (FX)
6 2 (1.23%) FlexPod
7 1 (0.62%) Fixed Income
7 1 (0.62%) Clustering
7 1 (0.62%) PDA
7 1 (0.62%) Derivative
Operating Systems
1 90 (55.56%) Windows
2 32 (19.75%) UNIX
3 30 (18.52%) Windows Server 2008
4 26 (16.05%) Windows 7
4 26 (16.05%) Windows Server 2003
5 20 (12.35%) Windows XP
6 19 (11.73%) Linux
7 14 (8.64%) Mac OS X
8 9 (5.56%) Windows Server 2012
9 7 (4.32%) Windows 8
10 6 (3.70%) zOS
11 5 (3.09%) Solaris
11 5 (3.09%) Windows 2000 Server
12 4 (2.47%) Red Hat Enterprise Linux
12 4 (2.47%) AIX
13 3 (1.85%) Windows Vista
13 3 (1.85%) Mac OS
Processes & Methodologies
1 40 (24.69%) ITIL
2 15 (9.26%) Time Management
3 12 (7.41%) Problem Management
3 12 (7.41%) Business Intelligence
3 12 (7.41%) Asset Management
3 12 (7.41%) Incident Management
4 9 (5.56%) Document Management
4 9 (5.56%) ERP
4 9 (5.56%) ETL
5 8 (4.94%) ITIL V3
5 8 (4.94%) CRM
5 8 (4.94%) Service Management
5 8 (4.94%) Data Analysis
5 8 (4.94%) Logistics
6 7 (4.32%) Performance Tuning
7 6 (3.70%) Performance Analysis
7 6 (3.70%) Database Tuning
7 6 (3.70%) Performance Management
8 5 (3.09%) Release Management
8 5 (3.09%) Change Management
Programming Languages
1 43 (26.54%) SQL
2 19 (11.73%) Java
3 13 (8.02%) PL/SQL
4 11 (6.79%) PowerShell
5 7 (4.32%) JavaScript
5 7 (4.32%) PHP
6 6 (3.70%) ABAP
6 6 (3.70%) Shell Script
7 4 (2.47%) VBA
8 3 (1.85%) C++
8 3 (1.85%) T-SQL
9 2 (1.23%) VB
9 2 (1.23%) Korn
10 1 (0.62%) VBScript
10 1 (0.62%) C#
Qualifications
1 36 (22.22%) Microsoft Certification
2 35 (21.60%) Degree
3 20 (12.35%) MCSE
4 17 (10.49%) MCSA
5 16 (9.88%) MCP
6 13 (8.02%) MCITP
7 7 (4.32%) MOS
8 5 (3.09%) CCNA
8 5 (3.09%) Cisco Certification
9 3 (1.85%) A+ Certification
9 3 (1.85%) ITIL Certification
9 3 (1.85%) Six Sigma Green Belt
10 2 (1.23%) Network+ Certification
10 2 (1.23%) MCTS
10 2 (1.23%) Security Cleared
11 1 (0.62%) SC Cleared
11 1 (0.62%) VMware Certified Professional (VCP)
11 1 (0.62%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (8.02%) SLA
2 6 (3.70%) Sarbanes-Oxley
3 4 (2.47%) ISO 9001
4 2 (1.23%) PCI DSS
5 1 (0.62%) ISO/IEC 27001
System Software
1 55 (33.95%) Active Directory
2 19 (11.73%) VMware Infrastructure
3 11 (6.79%) Hyper-V
3 11 (6.79%) XenApp
4 10 (6.17%) VMware ESX
5 5 (3.09%) ISA Server
5 5 (3.09%) Microsoft App-V
6 3 (1.85%) vSphere
7 2 (1.23%) VMware ESXi
7 2 (1.23%) EMC RecoverPoint
8 1 (0.62%) Citrix Presentation Server
8 1 (0.62%) VMware GSX
8 1 (0.62%) VMware Workstation
8 1 (0.62%) XenDesktop
Systems Management
1 10 (6.17%) SCCM
2 7 (4.32%) SCOM
3 5 (3.09%) WSUS
4 3 (1.85%) NetBackup
5 2 (1.23%) Backup Exec
5 2 (1.23%) Norton AntiVirus
6 1 (0.62%) Legato
6 1 (0.62%) MOM
6 1 (0.62%) Systems Management Server (SMS)
6 1 (0.62%) Control-M
6 1 (0.62%) Symantec Endpoint Protection
Vendors
1 66 (40.74%) Microsoft
2 29 (17.90%) VMware
3 28 (17.28%) Citrix
4 26 (16.05%) Oracle
5 18 (11.11%) HP
6 16 (9.88%) Bloomberg
7 14 (8.64%) Cisco
8 11 (6.79%) Apple
9 9 (5.56%) NetApp
10 8 (4.94%) Reuters
10 8 (4.94%) Sophos
10 8 (4.94%) Dell
11 6 (3.70%) SAP
11 6 (3.70%) JBoss
11 6 (3.70%) F5
12 5 (3.09%) Remedy
12 5 (3.09%) AppSense
13 4 (2.47%) EMC
13 4 (2.47%) Avaya
13 4 (2.47%) Red Hat
City, London
Eligo Recruitment Ltd
Salary: £32000 - £36000 per annum + Company Benefits
Posted: 17 hours ago
City of London
Huxley Associates
Salary: £30000 - £50000 per annum + competitive
Posted: Yesterday
City of London
Huxley Associates
Salary: £40000 - £51000 per annum + competitive
Posted: Yesterday
London
Information Technology Services
Salary: £40k - 43.5k per year
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 4 days ago
South West London
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 5 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 8 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits Package
Posted: 8 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Posted: 18 days ago
London
Accenture
Salary: Up to £25,000 per annum (doe) plus excellent benefits
Posted: 22 days ago