The statistics below represent IT jobs advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 581 587 530
Rank change year-on-year
+6 -57
Permanent jobs requiring a Technical Support Analyst 33 59 135
As % of all permanent IT jobs located in London 0.087% 0.13% 0.29%
As % of the Job Titles category 0.091% 0.14% 0.31%
Number of salaries quoted 33 49 101
Median salary £34,500 £35,000 £39,000
Median salary % change year-on-year
-1.42% -10.25%
90% offered a salary of more than £28,000 £24,000 £27,500
10% offered a salary of more than £49,500 £52,500 £50,000
UK excluding London median salary £27,500 £25,013 £27,500
% change year-on-year
+9.94% -9.04%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36094 42172 43922
As % of all permanent IT jobs located in London 95.66% 95.71% 95.71%
Number of salaries quoted 31298 35884 36546
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 24 September 2016.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +40 3 £27,500 -12.69%
Hendon - 3 £30,000 -
Uxbridge - 2 £40,000 -
Sidcup -2 1 £25,000 -12.28%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 September 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Analyst in the job title.

1 43 (44.79%) Windows
2 35 (36.46%) Microsoft
3 32 (33.33%) Active Directory
3 32 (33.33%) ITIL
4 26 (27.08%) SQL
5 24 (25.00%) VMware
6 23 (23.96%) Windows Server
7 22 (22.92%) MS Excel
8 20 (20.83%) Finance
9 18 (18.75%) Degree
9 18 (18.75%) SQL Server
9 18 (18.75%) MS Office
10 17 (17.71%) Windows Server 2012
11 15 (15.63%) Windows Server 2008
12 14 (14.58%) Java
13 12 (12.50%) Windows 7
13 12 (12.50%) Oracle
13 12 (12.50%) Cisco
14 11 (11.46%) SQL Server Reporting Services
14 11 (11.46%) Retail
14 11 (11.46%) Front Office
14 11 (11.46%) Citrix
14 11 (11.46%) Unix
15 10 (10.42%) Linux
15 10 (10.42%) DNS
15 10 (10.42%) SharePoint
15 10 (10.42%) DHCP
15 10 (10.42%) Windows Server 2003
15 10 (10.42%) Service Management
16 9 (9.38%) Analytical Skills

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.42%) SharePoint
2 9 (9.38%) MS Exchange
3 6 (6.25%) Exchange Server 2013
3 6 (6.25%) IIS
4 5 (5.21%) Apache
5 3 (3.13%) IBM Notes
5 3 (3.13%) SharePoint 2013
5 3 (3.13%) SharePoint Server
5 3 (3.13%) Skype for Business
6 2 (2.08%) Exchange Server 2000
6 2 (2.08%) Exchange Server 2007
6 2 (2.08%) Tomcat
6 2 (2.08%) WebSphere
7 1 (1.04%) Blackberry Enterprise Server
7 1 (1.04%) Exchange Server 2003
7 1 (1.04%) Exchange Server 2010
7 1 (1.04%) SharePoint 2010
Applications
1 22 (22.92%) MS Excel
2 18 (18.75%) MS Office
3 1 (1.04%) ProjectWise
3 1 (1.04%) Revit
Business Applications
1 2 (2.08%) Dynamics AX
1 2 (2.08%) Dynamics CRM
1 2 (2.08%) Retail-J
2 1 (1.04%) assyst
2 1 (1.04%) LatentZero
2 1 (1.04%) Markit EDM
2 1 (1.04%) Primavera
2 1 (1.04%) thinkFolio
Cloud Services
1 4 (4.17%) Microsoft Azure
2 3 (3.13%) Office 365
3 2 (2.08%) Mimecast
4 1 (1.04%) Amazon AWS
4 1 (1.04%) SaaS
4 1 (1.04%) SuccessFactors
Communications & Networking
1 10 (10.42%) DHCP
1 10 (10.42%) DNS
2 8 (8.33%) Cisco ASA
3 7 (7.29%) Firewall
3 7 (7.29%) VPN
4 6 (6.25%) SAN
5 5 (5.21%) Internet
5 5 (5.21%) TCP/IP
6 4 (4.17%) Fibre Channel
6 4 (4.17%) iSCSI
6 4 (4.17%) LAN
6 4 (4.17%) WAN
7 3 (3.13%) IP Telephony
7 3 (3.13%) VoIP
8 2 (2.08%) Broadband
8 2 (2.08%) Ethernet
8 2 (2.08%) MPLS
8 2 (2.08%) SNMP
8 2 (2.08%) VLAN
8 2 (2.08%) Wireless
Database & Business Intelligence
1 18 (18.75%) SQL Server
2 11 (11.46%) SQL Server Reporting Services
3 6 (6.25%) Data Warehouse
3 6 (6.25%) KDB
4 5 (5.21%) SQL Server Analysis Services
4 5 (5.21%) SQL Server Integration Services
5 4 (4.17%) MySQL
5 4 (4.17%) SQL Server 2012
6 3 (3.13%) Oracle Database
6 3 (3.13%) Oracle Database 11g
6 3 (3.13%) SQL Server 2008
7 2 (2.08%) DB2
7 2 (2.08%) SQL Server 2014
8 1 (1.04%) RDBMS
8 1 (1.04%) Relational Database
Development Applications
1 3 (3.13%) JIRA
2 1 (1.04%) Ant
2 1 (1.04%) Jenkins
2 1 (1.04%) MSI
2 1 (1.04%) TeamCity
General
1 20 (20.83%) Finance
2 11 (11.46%) Front Office
2 11 (11.46%) Retail
3 5 (5.21%) Manufacturing
4 4 (4.17%) Banking
5 3 (3.13%) Back Office
5 3 (3.13%) Telecoms
6 2 (2.08%) Financial Institution
6 2 (2.08%) Legal
7 1 (1.04%) Law
7 1 (1.04%) Local Government
Libraries, Frameworks & Software Standards
1 9 (9.38%) FIX Protocol
2 6 (6.25%) Django
3 4 (4.17%) .NET
4 2 (2.08%) ActiveMQ
4 2 (2.08%) HTML
4 2 (2.08%) JSON
4 2 (2.08%) SOAP
4 2 (2.08%) XML
5 1 (1.04%) LAMP
5 1 (1.04%) Software Packaging
Miscellaneous
1 9 (9.38%) Analytical Skills
2 7 (7.29%) Derivative
2 7 (7.29%) Equities
3 6 (6.25%) Computer Science
4 5 (5.21%) Management Information System
5 4 (4.17%) EPoS
6 3 (3.13%) Device Driver
6 3 (3.13%) Fixed Income
6 3 (3.13%) Mathematics
7 2 (2.08%) Blackberry
7 2 (2.08%) Clustering
7 2 (2.08%) Hedge funds
8 1 (1.04%) AS400
8 1 (1.04%) BYOD
8 1 (1.04%) Data Centre
8 1 (1.04%) Fintech
8 1 (1.04%) FMCG
8 1 (1.04%) iSeries
8 1 (1.04%) Replication
8 1 (1.04%) Video Conferencing
Operating Systems
1 43 (44.79%) Windows
2 23 (23.96%) Windows Server
3 17 (17.71%) Windows Server 2012
4 15 (15.63%) Windows Server 2008
5 12 (12.50%) Windows 7
6 11 (11.46%) Unix
7 10 (10.42%) Linux
7 10 (10.42%) Windows Server 2003
8 5 (5.21%) Windows 10
9 4 (4.17%) Windows 8
10 3 (3.13%) Mac OS X
11 2 (2.08%) Windows 2000 Server
12 1 (1.04%) Windows XP
Processes & Methodologies
1 32 (33.33%) ITIL
2 10 (10.42%) Service Management
3 8 (8.33%) Change Management
3 8 (8.33%) Investment Management
3 8 (8.33%) Project Management
4 7 (7.29%) Automated Testing
5 6 (6.25%) Asset Management
5 6 (6.25%) Business Intelligence
5 6 (6.25%) Incident Management
5 6 (6.25%) Problem Management
5 6 (6.25%) Prototyping
5 6 (6.25%) Regression Testing
5 6 (6.25%) Time Series Analysis
6 5 (5.21%) CRM
6 5 (5.21%) ETL
6 5 (5.21%) ITSM
7 4 (4.17%) Capacity Management
7 4 (4.17%) Performance Analysis
8 3 (3.13%) Change Control
8 3 (3.13%) Open Source
Programming Languages
1 26 (27.08%) SQL
2 14 (14.58%) Java
3 9 (9.38%) Python
4 7 (7.29%) C#
5 6 (6.25%) Shell Script
6 5 (5.21%) T-SQL
7 3 (3.13%) Bash Shell
8 2 (2.08%) PowerShell
9 1 (1.04%) C
9 1 (1.04%) Perl
9 1 (1.04%) PHP
9 1 (1.04%) RPG
9 1 (1.04%) Ruby
9 1 (1.04%) VB
9 1 (1.04%) VBA
9 1 (1.04%) VBScript
Qualifications
1 18 (18.75%) Degree
2 8 (8.33%) VCP5
2 8 (8.33%) VMware Certified Professional (VCP)
3 7 (7.29%) Microsoft Certification
4 6 (6.25%) MCSE
5 4 (4.17%) MCITP
6 3 (3.13%) MCSA
6 3 (3.13%) Security Cleared
7 2 (2.08%) ACMT
7 2 (2.08%) CCNA
7 2 (2.08%) Cisco Certification
7 2 (2.08%) PMI Certification
7 2 (2.08%) PMP
8 1 (1.04%) HND
8 1 (1.04%) MCP
8 1 (1.04%) MOS
Quality Assurance & Compliance
1 7 (7.29%) SLA
2 4 (4.17%) QA
System Software
1 32 (33.33%) Active Directory
2 6 (6.25%) Hyper-V
2 6 (6.25%) VMware Infrastructure
3 4 (4.17%) vSphere
4 3 (3.13%) XenApp
4 3 (3.13%) XenDesktop
5 2 (2.08%) Squid
6 1 (1.04%) UAG
Systems Management
1 4 (4.17%) SCCM
2 3 (3.13%) ITRS Geneos
2 3 (3.13%) Systems Management Server (SMS)
3 2 (2.08%) AirWatch
3 2 (2.08%) Ansible
3 2 (2.08%) Microsoft Clustering
3 2 (2.08%) Microsoft Data Protection Manager
4 1 (1.04%) DameWare
4 1 (1.04%) Norton AntiVirus
Vendors
1 35 (36.46%) Microsoft
2 24 (25.00%) VMware
3 12 (12.50%) Cisco
3 12 (12.50%) Oracle
4 11 (11.46%) Citrix
5 9 (9.38%) CheckPoint
6 8 (8.33%) Juniper
7 7 (7.29%) Fidessa
8 6 (6.25%) Bloomberg
9 4 (4.17%) Avaya
10 3 (3.13%) Apple
10 3 (3.13%) IBM
10 3 (3.13%) Lotus
11 2 (2.08%) arcserve
11 2 (2.08%) Motorola
11 2 (2.08%) ServiceNow
12 1 (1.04%) Autodesk
12 1 (1.04%) JD Edwards
12 1 (1.04%) Kaspersky
12 1 (1.04%) Symantec
London
Harvey Nash plc
Salary: £38000 - £40000 per annum
Posted: 2 days ago
London
MI6
Posted: 5 days ago
North West London
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: 2 days ago
London
TRG
Salary: 40000-60000 Per Annum Benefits Package (Pension, Bonus etc)
Posted: 15 days ago