The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 532 559 559
Rank change year-on-year
+27 0
Permanent jobs requiring a Technical Support Analyst 85 61 67
As % of all permanent IT jobs located in London 0.21% 0.14% 0.15%
As % of the Job Titles category 0.22% 0.15% 0.16%
Number of salaries quoted 78 58 60
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £24,700 £21,000 £24,450
10% offered a salary of more than £50,000 £65,000 £55,250
UK excluding London average salary £30,000 £25,000 £27,500
% change year-on-year
+20.00% -9.09%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38824 40819 42242
As % of all permanent IT jobs located in London 93.77% 93.79% 94.27%
Number of salaries quoted 32769 33399 36099
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 26 February 2015.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 29 £47,500 -9.52% 2
Twickenham 0 3 £22,000 -29.03%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 26 February 2015, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 170 (74.89%) Windows
2 117 (51.54%) Microsoft
3 93 (40.97%) Active Directory
4 88 (38.77%) ITIL
5 84 (37.00%) Windows Server 2008
6 78 (34.36%) SQL
6 78 (34.36%) SQL Server
7 77 (33.92%) Finance
8 76 (33.48%) Windows 7
9 60 (26.43%) MS Office
10 57 (25.11%) Citrix
11 51 (22.47%) Windows Server 2003
11 51 (22.47%) MS Excel
12 42 (18.50%) VMware
13 41 (18.06%) IIS
14 39 (17.18%) MS Exchange
15 37 (16.30%) SQL Server 2005
16 36 (15.86%) SQL Server 2008
17 34 (14.98%) Degree
18 33 (14.54%) Blackberry
19 32 (14.10%) Cisco
19 32 (14.10%) Windows Server 2012
20 30 (13.22%) TCP/IP
20 30 (13.22%) Legal
21 29 (12.78%) Windows XP
22 27 (11.89%) Law
23 26 (11.45%) Microsoft Certification
24 25 (11.01%) Open Text
25 24 (10.57%) UNIX
25 24 (10.57%) Oracle

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 26 February 2015, IT jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (18.06%) IIS
2 39 (17.18%) MS Exchange
3 20 (8.81%) Exchange Server 2010
4 18 (7.93%) SharePoint
5 16 (7.05%) Exchange Server 2007
6 15 (6.61%) Lync
6 15 (6.61%) Blackberry Enterprise Server
7 12 (5.29%) WorkSite
8 8 (3.52%) Exchange Server 2003
9 6 (2.64%) Tomcat
9 6 (2.64%) Exchange Server 2013
10 4 (1.76%) JBoss
11 3 (1.32%) WebSphere
11 3 (1.32%) SharePoint 2013
12 2 (0.88%) IBM Notes
13 1 (0.44%) MQSeries
13 1 (0.44%) SharePoint 2010
13 1 (0.44%) WebLogic
Applications
1 60 (26.43%) MS Office
2 51 (22.47%) MS Excel
3 5 (2.20%) Spreadsheet
4 3 (1.32%) Acrobat
5 2 (0.88%) MS PowerPoint
6 1 (0.44%) InfoPath
Business Applications
1 14 (6.17%) Towers Watson Igloo
2 10 (4.41%) Dynamics CRM
3 4 (1.76%) SAP SRM
4 1 (0.44%) 3000 Xtra
4 1 (0.44%) Dynamics AX
4 1 (0.44%) PeopleSoft HRMS
4 1 (0.44%) RMDS
Cloud Services
1 11 (4.85%) Office 365
2 4 (1.76%) Microsoft Azure
3 3 (1.32%) SaaS
4 1 (0.44%) Yammer
4 1 (0.44%) Cloud Computing
Communications & Networking
1 30 (13.22%) TCP/IP
2 15 (6.61%) Internet
3 14 (6.17%) DNS
4 13 (5.73%) Firewall
4 13 (5.73%) VPN
5 12 (5.29%) DHCP
6 11 (4.85%) SAN
6 11 (4.85%) IP Telephony
7 7 (3.08%) Wireless
7 7 (3.08%) LAN
7 7 (3.08%) WAN
8 6 (2.64%) VoIP
9 5 (2.20%) Broadband
10 3 (1.32%) Ethernet
10 3 (1.32%) Intranet
10 3 (1.32%) NetScaler
11 2 (0.88%) Structured Cabling
11 2 (0.88%) Network Security
11 2 (0.88%) DSL
11 2 (0.88%) Wi-Fi
Database & Business Intelligence
1 78 (34.36%) SQL Server
2 37 (16.30%) SQL Server 2005
3 36 (15.86%) SQL Server 2008
4 18 (7.93%) Data Mining
5 16 (7.05%) SQL Server 2012
6 9 (3.96%) Crystal Reports
7 7 (3.08%) Oracle Reports
7 7 (3.08%) SQLPlus
8 6 (2.64%) RDBMS
8 6 (2.64%) Relational Database
9 5 (2.20%) MS Access
10 2 (0.88%) MySQL
11 1 (0.44%) MarkLogic
11 1 (0.44%) Hadoop
11 1 (0.44%) SQL Server Integration Services
11 1 (0.44%) InterSystems Cache
Development Applications
1 7 (3.08%) SQL Server Management Studio (SSMS)
2 2 (0.88%) Eclipse
3 1 (0.44%) Subversion
3 1 (0.44%) Maven
3 1 (0.44%) Team Foundation Server
3 1 (0.44%) VSS/SourceSafe
General
1 77 (33.92%) Finance
2 30 (13.22%) Legal
3 27 (11.89%) Law
4 12 (5.29%) Banking
5 10 (4.41%) Front Office
6 8 (3.52%) Back Office
7 6 (2.64%) Investment Banking
7 6 (2.64%) Marketing
8 5 (2.20%) French Language
9 3 (1.32%) Advertising
9 3 (1.32%) Electronics
9 3 (1.32%) Retail
10 2 (0.88%) Financial Institution
10 2 (0.88%) Publishing
10 2 (0.88%) German Language
11 1 (0.44%) Manufacturing
11 1 (0.44%) Pharmaceutical
11 1 (0.44%) Telecoms
11 1 (0.44%) Billing
Libraries, Frameworks & Software Standards
1 18 (7.93%) XML
2 15 (6.61%) .NET
3 7 (3.08%) Application Packaging
4 6 (2.64%) J2EE
5 5 (2.20%) JSP
5 5 (2.20%) FIX Protocol
6 4 (1.76%) Web Services
6 4 (1.76%) COM
7 3 (1.32%) ASP.NET
7 3 (1.32%) HTML
8 2 (0.88%) WAP
8 2 (0.88%) CSS
8 2 (0.88%) Flash
9 1 (0.44%) JMS
9 1 (0.44%) Middleware
9 1 (0.44%) Spring
Miscellaneous
1 33 (14.54%) Blackberry
2 22 (9.69%) Analytical Skills
3 17 (7.49%) Data Structures
4 9 (3.96%) Computer Science
5 5 (2.20%) Blog
5 5 (2.20%) Video Conferencing
5 5 (2.20%) Social Media
6 4 (1.76%) Hedge funds
6 4 (1.76%) iPhone
7 3 (1.32%) Thin Client
7 3 (1.32%) Fat Client
8 2 (0.88%) Digital Media
8 2 (0.88%) Enterprise Software
8 2 (0.88%) iPad
8 2 (0.88%) Credit Risk
8 2 (0.88%) Reference Data
8 2 (0.88%) Foreign Exchange (FX)
8 2 (0.88%) EPoS
8 2 (0.88%) EFT
8 2 (0.88%) NHS
Operating Systems
1 170 (74.89%) Windows
2 84 (37.00%) Windows Server 2008
3 76 (33.48%) Windows 7
4 51 (22.47%) Windows Server 2003
5 32 (14.10%) Windows Server 2012
6 29 (12.78%) Windows XP
7 24 (10.57%) UNIX
8 19 (8.37%) Windows 8
9 14 (6.17%) Windows Vista
10 10 (4.41%) AIX
11 9 (3.96%) Windows 2000 Server
12 6 (2.64%) Linux
13 5 (2.20%) Mac OS X Server
14 4 (1.76%) Mac OS X
15 1 (0.44%) Solaris
Processes & Methodologies
1 88 (38.77%) ITIL
2 18 (7.93%) Problem Management
3 16 (7.05%) Release Management
4 15 (6.61%) Continuous Improvement
5 14 (6.17%) System Testing
5 14 (6.17%) Root Cause Analysis
5 14 (6.17%) Time Management
5 14 (6.17%) Document Management
5 14 (6.17%) CRM
6 13 (5.73%) Configuration Management
7 12 (5.29%) Service Delivery
8 10 (4.41%) Change Control
9 9 (3.96%) Test Scripting
10 7 (3.08%) User Acceptance Testing
11 5 (2.20%) Data Analysis
12 4 (1.76%) Asset Management
12 4 (1.76%) ERP
12 4 (1.76%) Business Intelligence
12 4 (1.76%) Mentoring
12 4 (1.76%) Load Balancing
Programming Languages
1 78 (34.36%) SQL
2 23 (10.13%) Java
3 17 (7.49%) PL/SQL
4 15 (6.61%) T-SQL
5 11 (4.85%) C#
6 6 (2.64%) JavaScript
7 3 (1.32%) Perl
7 3 (1.32%) VBScript
8 2 (0.88%) Bash Shell
8 2 (0.88%) Python
9 1 (0.44%) PeopleCode
9 1 (0.44%) Shell Script
9 1 (0.44%) MATLAB
9 1 (0.44%) Korn
9 1 (0.44%) R
9 1 (0.44%) C
9 1 (0.44%) VB
9 1 (0.44%) VBA
9 1 (0.44%) C++
Qualifications
1 34 (14.98%) Degree
2 26 (11.45%) Microsoft Certification
3 19 (8.37%) MCSA
4 17 (7.49%) MCSE
4 17 (7.49%) Cisco Certification
5 12 (5.29%) ITIL Certification
6 9 (3.96%) Citrix Certification
7 7 (3.08%) MCP
8 5 (2.20%) CCNA
9 3 (1.32%) MCITP
10 2 (0.88%) MCDST
10 2 (0.88%) VCP4
10 2 (0.88%) ITIL Foundation Certificate
10 2 (0.88%) A+ Certification
11 1 (0.44%) MOS
11 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (4.85%) SLA
2 2 (0.88%) Data Quality
3 1 (0.44%) QA
3 1 (0.44%) Solvency II
System Software
1 93 (40.97%) Active Directory
2 16 (7.05%) VMware Infrastructure
3 9 (3.96%) Hyper-V
3 9 (3.96%) Microsoft App-V
4 7 (3.08%) vSphere
5 5 (2.20%) XenApp
5 5 (2.20%) XenDesktop
6 2 (0.88%) Terminal Server
6 2 (0.88%) VMware ESX
7 1 (0.44%) VMware Workstation
7 1 (0.44%) Terminal Services
7 1 (0.44%) Citrix Presentation Server
Systems Management
1 14 (6.17%) SCCM
2 5 (2.20%) SCOM
2 5 (2.20%) XenMobile
3 4 (1.76%) NetBackup
4 1 (0.44%) ServiceCenter
4 1 (0.44%) SCVMM
4 1 (0.44%) SCSM
Vendors
1 117 (51.54%) Microsoft
2 57 (25.11%) Citrix
3 42 (18.50%) VMware
4 32 (14.10%) Cisco
5 25 (11.01%) Open Text
6 24 (10.57%) Oracle
7 14 (6.17%) HP
8 11 (4.85%) Reuters
8 11 (4.85%) Bloomberg
9 10 (4.41%) Dell
9 10 (4.41%) Apple
9 10 (4.41%) Google
10 8 (3.52%) LANDesk
10 8 (3.52%) Adobe
11 6 (2.64%) NetApp
12 5 (2.20%) Altiris
13 4 (1.76%) SolarWinds
13 4 (1.76%) Avaya
13 4 (1.76%) SAP
14 3 (1.32%) Fidessa
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 13 hours ago
London
Evermore Global
Salary: From £25,000 to £30,000 per annum £25,000 - £30,000 + package
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
London
Evermore Global
Salary: From £50,000 to £60,000 per annum + package
Posted: 2 days ago
London
Information Technology Services
Salary: £37k - 42k per year
Posted: 2 days ago
West London
Nursing and Midwifery Council
Salary: From £46,000 to £46,000 per annum per annum plus benefits
Posted: 22 days ago