The statistics below represent IT jobs advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 June 2016 with a comparison to same period over 2 years.

3 months to
1 Jun 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 558 535 603
Rank change year-on-year
-23 +68
Permanent jobs requiring a Technical Support Analyst 74 123 96
As % of all permanent IT jobs located in London 0.18% 0.29% 0.20%
As % of the Job Titles category 0.19% 0.30% 0.20%
Number of salaries quoted 72 113 91
Median salary £46,500 £38,000 £37,500
Median salary % change year-on-year
+22.36% +1.33%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London median salary £27,500 £25,000 £27,000
% change year-on-year
+10.00% -7.40%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38571 41017 47202
As % of all permanent IT jobs located in London 95.71% 95.73% 96.05%
Number of salaries quoted 33511 34590 39456
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 1 June 2016.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 1 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 8 £37,500 -25.00% 1
Sidcup - 4 £33,750 -
Uxbridge +6 2 £40,000 +25.00%
Chiswick - 2 £29,750 -
Twickenham - 1 £22,500 -
Hammersmith - 1 £25,000 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 1 June 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Analyst in the job title.

1 100 (54.05%) Windows
2 82 (44.32%) Microsoft
3 73 (39.46%) Windows Server
4 66 (35.68%) VMware
5 63 (34.05%) Windows Server 2012
6 61 (32.97%) Finance
7 55 (29.73%) Degree
8 54 (29.19%) Active Directory
9 51 (27.57%) MS Exchange
10 48 (25.95%) Cisco
11 40 (21.62%) Exchange Server 2013
11 40 (21.62%) Windows 8
12 38 (20.54%) MS Office
13 37 (20.00%) Windows Server 2008
14 34 (18.38%) SQL
15 32 (17.30%) Firewall
15 32 (17.30%) Avaya
15 32 (17.30%) VMware Infrastructure
15 32 (17.30%) Windows 7
16 31 (16.76%) ITIL
17 29 (15.68%) MS Excel
18 28 (15.14%) SAN
19 25 (13.51%) Windows Server 2003
19 25 (13.51%) iSCSI
19 25 (13.51%) Hyper-V
19 25 (13.51%) Fibre Channel
20 23 (12.43%) Windows 2000 Server
20 23 (12.43%) Mentoring
20 23 (12.43%) Exchange Server 2000
20 23 (12.43%) SQL Server

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (27.57%) MS Exchange
2 40 (21.62%) Exchange Server 2013
3 23 (12.43%) Exchange Server 2000
4 10 (5.41%) Exchange Server 2003
5 5 (2.70%) Exchange Server 2010
5 5 (2.70%) SharePoint
6 4 (2.16%) WebSphere
7 3 (1.62%) Blackberry Enterprise Server
7 3 (1.62%) IIS
7 3 (1.62%) SharePoint 2013
8 2 (1.08%) Apache
8 2 (1.08%) BizTalk Server
8 2 (1.08%) Exchange Server 2007
8 2 (1.08%) JBoss
8 2 (1.08%) Oracle HTTP Server
8 2 (1.08%) Skype for Business
8 2 (1.08%) Tomcat
9 1 (0.54%) Confluence
9 1 (0.54%) SharePoint 2010
9 1 (0.54%) SharePoint Server
Applications
1 38 (20.54%) MS Office
2 29 (15.68%) MS Excel
3 1 (0.54%) Adobe Creative Suite
Business Applications
1 1 (0.54%) assyst
1 1 (0.54%) Dynamics AX
1 1 (0.54%) Dynamics CRM
Cloud Services
1 14 (7.57%) Office 365
2 3 (1.62%) Amazon AWS
2 3 (1.62%) Microsoft Azure
2 3 (1.62%) Mimecast
2 3 (1.62%) SaaS
Communications & Networking
1 32 (17.30%) Firewall
2 28 (15.14%) SAN
3 25 (13.51%) Fibre Channel
3 25 (13.51%) iSCSI
4 23 (12.43%) DHCP
4 23 (12.43%) DNS
5 15 (8.11%) Cisco ASA
6 14 (7.57%) TCP/IP
7 9 (4.86%) VPN
8 8 (4.32%) LAN
8 8 (4.32%) WAN
9 5 (2.70%) VoIP
10 4 (2.16%) NAS
11 3 (1.62%) Internet
12 2 (1.08%) Ethernet
12 2 (1.08%) HTTP
12 2 (1.08%) LDAP
12 2 (1.08%) MPLS
12 2 (1.08%) SNMP
12 2 (1.08%) Wireless
Database & Business Intelligence
1 23 (12.43%) SQL Server
2 5 (2.70%) MySQL
2 5 (2.70%) Relational Database
2 5 (2.70%) SQL Server Reporting Services
3 3 (1.62%) SQL Server Analysis Services
3 3 (1.62%) SQL Server Integration Services
4 2 (1.08%) Data Warehouse
4 2 (1.08%) DB2
4 2 (1.08%) KDB
4 2 (1.08%) RDBMS
4 2 (1.08%) SQL Server 2012
5 1 (0.54%) SQL Server 2005
5 1 (0.54%) SQL Server 2008
Development Applications
1 2 (1.08%) JIRA
1 2 (1.08%) MSI
2 1 (0.54%) Ant
2 1 (0.54%) Jenkins
2 1 (0.54%) TeamCity
General
1 61 (32.97%) Finance
2 18 (9.73%) Front Office
3 13 (7.03%) Back Office
4 12 (6.49%) Financial Institution
5 10 (5.41%) Banking
5 10 (5.41%) Retail
6 5 (2.70%) Telecoms
7 2 (1.08%) Billing
7 2 (1.08%) Manufacturing
8 1 (0.54%) Legal
Libraries, Frameworks & Software Standards
1 17 (9.19%) .NET
2 15 (8.11%) FIX Protocol
3 7 (3.78%) XML
4 3 (1.62%) Middleware
4 3 (1.62%) Rendezvous
4 3 (1.62%) TIBCO EMS
5 2 (1.08%) Django
5 2 (1.08%) HTML
5 2 (1.08%) SOAP
5 2 (1.08%) Software Packaging
5 2 (1.08%) Web Services
6 1 (0.54%) JSON
Miscellaneous
1 21 (11.35%) Derivative
2 20 (10.81%) Hedge funds
3 16 (8.65%) Equities
4 10 (5.41%) Analytical Skills
4 10 (5.41%) Blackberry
4 10 (5.41%) Mathematics
5 9 (4.86%) SWIFT
6 5 (2.70%) Computer Science
6 5 (2.70%) Video Conferencing
7 4 (2.16%) AS400
7 4 (2.16%) iSeries
7 4 (2.16%) OTC Derivatives
8 3 (1.62%) EPoS
8 3 (1.62%) Fixed Income
8 3 (1.62%) Statistics
9 2 (1.08%) Clustering
9 2 (1.08%) Equity Derivative
9 2 (1.08%) iPhone
9 2 (1.08%) Mainframe
9 2 (1.08%) Smartphone
Operating Systems
1 100 (54.05%) Windows
2 73 (39.46%) Windows Server
3 63 (34.05%) Windows Server 2012
4 40 (21.62%) Windows 8
5 37 (20.00%) Windows Server 2008
6 32 (17.30%) Windows 7
7 25 (13.51%) Windows Server 2003
8 23 (12.43%) Windows 2000 Server
9 16 (8.65%) Linux
10 13 (7.03%) Unix
11 6 (3.24%) Windows 10
12 2 (1.08%) Android
12 2 (1.08%) Mac OS X
12 2 (1.08%) Red Hat Enterprise Linux
13 1 (0.54%) AIX
13 1 (0.54%) Apple iOS
Processes & Methodologies
1 31 (16.76%) ITIL
2 23 (12.43%) Mentoring
3 17 (9.19%) Investment Management
4 15 (8.11%) Asset Management
5 12 (6.49%) CRM
6 10 (5.41%) Disaster Recovery
6 10 (5.41%) Migration
6 10 (5.41%) Network Management
7 6 (3.24%) SDLC
8 5 (2.70%) ITIL V3
8 5 (2.70%) Project Management
9 4 (2.16%) Data Analysis
9 4 (2.16%) E-Commerce
9 4 (2.16%) Incident Management
9 4 (2.16%) Workflow
10 3 (1.62%) Automated Testing
10 3 (1.62%) Business Analysis
10 3 (1.62%) Business Intelligence
10 3 (1.62%) Document Management
10 3 (1.62%) Problem Management
Programming Languages
1 34 (18.38%) SQL
2 16 (8.65%) Perl
3 14 (7.57%) C#
4 12 (6.49%) Java
5 11 (5.95%) VBA
6 10 (5.41%) PowerShell
7 8 (4.32%) Python
8 6 (3.24%) Shell Script
9 5 (2.70%) C
9 5 (2.70%) C++
10 2 (1.08%) Ruby
10 2 (1.08%) T-SQL
10 2 (1.08%) VBScript
11 1 (0.54%) RPG
Qualifications
1 55 (29.73%) Degree
2 15 (8.11%) VCP5
2 15 (8.11%) VMware Certified Professional (VCP)
3 8 (4.32%) Microsoft Certification
4 6 (3.24%) MCSE
5 5 (2.70%) MCITP
5 5 (2.70%) MCSA
6 4 (2.16%) ITIL Certification
7 3 (1.62%) CCNA
7 3 (1.62%) Cisco Certification
8 2 (1.08%) MCP
8 2 (1.08%) Security Cleared
9 1 (0.54%) MOS
Quality Assurance & Compliance
1 4 (2.16%) SLA
2 3 (1.62%) Data Quality
3 1 (0.54%) QA
System Software
1 54 (29.19%) Active Directory
2 32 (17.30%) VMware Infrastructure
3 25 (13.51%) Hyper-V
4 6 (3.24%) VMware ESX
4 6 (3.24%) VMware Workstation
5 4 (2.16%) XenApp
6 3 (1.62%) vSphere
7 2 (1.08%) Oracle RAC
7 2 (1.08%) Squid
7 2 (1.08%) XenDesktop
Systems Management
1 6 (3.24%) SCCM
2 3 (1.62%) ITRS Geneos
3 2 (1.08%) Microsoft Data Protection Manager
3 2 (1.08%) Norton AntiVirus
3 2 (1.08%) OpenAM
3 2 (1.08%) Puppet
4 1 (0.54%) Casper Suite
4 1 (0.54%) DameWare
4 1 (0.54%) McAfee ePO
Vendors
1 82 (44.32%) Microsoft
2 66 (35.68%) VMware
3 48 (25.95%) Cisco
4 32 (17.30%) Avaya
5 15 (8.11%) CheckPoint
5 15 (8.11%) Juniper
6 13 (7.03%) Citrix
7 10 (5.41%) Calypso
7 10 (5.41%) Murex
8 5 (2.70%) Sun
9 4 (2.16%) HP
9 4 (2.16%) IBM
9 4 (2.16%) Oracle
10 3 (1.62%) Solace
10 3 (1.62%) TIBCO
11 2 (1.08%) Becrypt
11 2 (1.08%) Bloomberg
11 2 (1.08%) iManage
11 2 (1.08%) Red Hat
11 2 (1.08%) Symantec
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