The statistics below represent IT jobs advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 568 595 522
Rank change year-on-year
+27 -73
Permanent jobs requiring a Technical Support Analyst 34 73 153
As % of all permanent IT jobs located in London 0.095% 0.17% 0.33%
As % of the Job Titles category 0.099% 0.17% 0.35%
Number of salaries quoted 30 70 131
Median salary £38,000 £37,500 £37,500
Median salary % change year-on-year
+1.33% -
90% offered a salary of more than £32,250 £25,900 £27,500
10% offered a salary of more than £52,750 £54,000 £49,000
UK excluding London median salary £26,500 £25,000 £28,500
% change year-on-year
+6.00% -12.28%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
34240 42369 43958
As % of all permanent IT jobs located in London 95.86% 96.21% 96.19%
Number of salaries quoted 29206 36028 37344
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Salary Trend in London

Technical Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the London region over the 3 months to 2 December 2016.

Technical Support Analyst Salary Histogram in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 4 £37,750 -5.62% 1
Hendon - 1 £30,000 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 2 December 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support Analyst in the job title.

1 29 (42.03%) ITIL
2 28 (40.58%) Windows
3 24 (34.78%) Microsoft
4 21 (30.43%) Active Directory
4 21 (30.43%) SQL
5 18 (26.09%) MS Excel
6 17 (24.64%) SQL Server
7 15 (21.74%) Finance
8 14 (20.29%) Windows Server
9 13 (18.84%) Change Control
10 12 (17.39%) Oracle
10 12 (17.39%) Citrix
11 11 (15.94%) SharePoint
11 11 (15.94%) MS Office
11 11 (15.94%) Service Management
11 11 (15.94%) Incident Management
11 11 (15.94%) Analytical Skills
12 10 (14.49%) VMware
13 9 (13.04%) Change Management
13 9 (13.04%) Java
13 9 (13.04%) Degree
14 8 (11.59%) XenApp
14 8 (11.59%) Problem Management
14 8 (11.59%) Linux
15 7 (10.14%) Internet
15 7 (10.14%) ITSM
15 7 (10.14%) Python
15 7 (10.14%) SQL Server Reporting Services
16 6 (8.70%) Windows Server 2008
16 6 (8.70%) Windows 7

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (15.94%) SharePoint
2 5 (7.25%) Skype for Business
3 4 (5.80%) Exchange Server 2013
3 4 (5.80%) IIS
3 4 (5.80%) MS Exchange
3 4 (5.80%) SharePoint 2013
4 3 (4.35%) Apache
4 3 (4.35%) IBM Notes
5 2 (2.90%) SharePoint Server
5 2 (2.90%) Tomcat
6 1 (1.45%) Apache Spark
6 1 (1.45%) Elasticsearch
6 1 (1.45%) Exchange Server 2003
6 1 (1.45%) Exchange Server 2007
6 1 (1.45%) Exchange Server 2010
Applications
1 18 (26.09%) MS Excel
2 11 (15.94%) MS Office
3 4 (5.80%) MS PowerPoint
3 4 (5.80%) MS Visio
4 1 (1.45%) ProjectWise
4 1 (1.45%) Revit
Business Applications
1 4 (5.80%) RiskWrite
2 2 (2.90%) Dynamics CRM
2 2 (2.90%) Retail-J
3 1 (1.45%) Dynamics AX
3 1 (1.45%) LatentZero
3 1 (1.45%) Markit EDM
3 1 (1.45%) Primavera
3 1 (1.45%) thinkFolio
Cloud Services
1 1 (1.45%) Boomi
1 1 (1.45%) Microsoft Azure
1 1 (1.45%) SuccessFactors
Communications & Networking
1 7 (10.14%) Internet
2 4 (5.80%) Skype
3 3 (4.35%) DNS
4 2 (2.90%) Broadband
4 2 (2.90%) Firewall
4 2 (2.90%) Intranet
4 2 (2.90%) Network Security
4 2 (2.90%) SAN
4 2 (2.90%) TCP/IP
4 2 (2.90%) VPN
5 1 (1.45%) Cisco ASA
5 1 (1.45%) DHCP
5 1 (1.45%) FTP
5 1 (1.45%) HTTP
5 1 (1.45%) IP Telephony
5 1 (1.45%) LAN
5 1 (1.45%) WAN
5 1 (1.45%) Wireless
Database & Business Intelligence
1 17 (24.64%) SQL Server
2 7 (10.14%) SQL Server Reporting Services
3 4 (5.80%) Data Warehouse
3 4 (5.80%) KDB
4 3 (4.35%) Oracle Database
4 3 (4.35%) Oracle Database 11g
4 3 (4.35%) SQL Server 2008
4 3 (4.35%) SQL Server Analysis Services
4 3 (4.35%) SQL Server Integration Services
5 2 (2.90%) MySQL
5 2 (2.90%) SQL Server 2012
5 2 (2.90%) SQL Server 2014
6 1 (1.45%) Hadoop
6 1 (1.45%) PostgreSQL
6 1 (1.45%) RDBMS
6 1 (1.45%) Relational Database
Development Applications
1 4 (5.80%) Eclipse
1 4 (5.80%) VersionOne
2 1 (1.45%) JIRA
General
1 15 (21.74%) Finance
2 5 (7.25%) Retail
3 4 (5.80%) Front Office
4 3 (4.35%) Banking
4 3 (4.35%) Manufacturing
5 2 (2.90%) Back Office
5 2 (2.90%) Financial Institution
5 2 (2.90%) Telecoms
6 1 (1.45%) Arabic Language
6 1 (1.45%) Dutch Language
6 1 (1.45%) Law
6 1 (1.45%) Legal
6 1 (1.45%) Local Government
6 1 (1.45%) Russian Language
Libraries, Frameworks & Software Standards
1 4 (5.80%) Django
2 2 (2.90%) ActiveMQ
2 2 (2.90%) FIX Protocol
2 2 (2.90%) Web Services
3 1 (1.45%) EDI
3 1 (1.45%) HTML
3 1 (1.45%) JSON
3 1 (1.45%) LAMP
3 1 (1.45%) REST
3 1 (1.45%) SOAP
3 1 (1.45%) XML
Miscellaneous
1 11 (15.94%) Analytical Skills
2 5 (7.25%) Computer Science
2 5 (7.25%) Management Information System
3 4 (5.80%) Fintech
3 4 (5.80%) iSeries
4 3 (4.35%) Mathematics
5 2 (2.90%) Data Centre
5 2 (2.90%) EPoS
6 1 (1.45%) Cyberthreat
6 1 (1.45%) Device Driver
6 1 (1.45%) FMCG
6 1 (1.45%) Replication
6 1 (1.45%) Social Media
Operating Systems
1 28 (40.58%) Windows
2 14 (20.29%) Windows Server
3 8 (11.59%) Linux
4 6 (8.70%) Unix
4 6 (8.70%) Windows 7
4 6 (8.70%) Windows Server 2003
4 6 (8.70%) Windows Server 2008
5 5 (7.25%) Windows Server 2012
6 4 (5.80%) Mac OS X
6 4 (5.80%) Windows XP
7 1 (1.45%) Windows 10
7 1 (1.45%) Windows 8
Processes & Methodologies
1 29 (42.03%) ITIL
2 13 (18.84%) Change Control
3 11 (15.94%) Incident Management
3 11 (15.94%) Service Management
4 9 (13.04%) Change Management
5 8 (11.59%) Problem Management
6 7 (10.14%) ITSM
7 6 (8.70%) High Availability
8 4 (5.80%) Automated Testing
8 4 (5.80%) Business Intelligence
8 4 (5.80%) CRM
8 4 (5.80%) Identity Management
8 4 (5.80%) Open Source
8 4 (5.80%) Performance Tuning
8 4 (5.80%) Project Management
8 4 (5.80%) Prototyping
8 4 (5.80%) Regression Testing
8 4 (5.80%) Service Delivery
8 4 (5.80%) Time Series Analysis
8 4 (5.80%) Trend Analysis
Programming Languages
1 21 (30.43%) SQL
2 9 (13.04%) Java
3 7 (10.14%) Python
4 4 (5.80%) C#
5 3 (4.35%) Bash Shell
5 3 (4.35%) Perl
5 3 (4.35%) PowerShell
5 3 (4.35%) T-SQL
6 1 (1.45%) C
6 1 (1.45%) JavaScript
6 1 (1.45%) PHP
6 1 (1.45%) VB
6 1 (1.45%) VBScript
Qualifications
1 9 (13.04%) Degree
2 6 (8.70%) MCSE
2 6 (8.70%) Microsoft Certification
3 4 (5.80%) ITIL Foundation Certificate
4 3 (4.35%) ACMT
4 3 (4.35%) Security Cleared
4 3 (4.35%) VMware Certified Professional (VCP)
5 2 (2.90%) PMI Certification
5 2 (2.90%) PMP
6 1 (1.45%) CCNA
6 1 (1.45%) Cisco Certification
6 1 (1.45%) CISM
6 1 (1.45%) CISSP
6 1 (1.45%) HND
6 1 (1.45%) MCITP
6 1 (1.45%) SANS
6 1 (1.45%) VCP5
Quality Assurance & Compliance
1 3 (4.35%) QA
1 3 (4.35%) SLA
2 1 (1.45%) ISO/IEC 27001
System Software
1 21 (30.43%) Active Directory
2 8 (11.59%) XenApp
3 6 (8.70%) vSphere
4 5 (7.25%) VMware Infrastructure
5 4 (5.80%) XenDesktop
6 3 (4.35%) Virtual Machines
7 2 (2.90%) Hyper-V
8 1 (1.45%) UAG
Systems Management
1 3 (4.35%) Systems Management Server (SMS)
2 2 (2.90%) AirWatch
2 2 (2.90%) Ansible
2 2 (2.90%) SCCM
3 1 (1.45%) Norton AntiVirus
Vendors
1 24 (34.78%) Microsoft
2 12 (17.39%) Citrix
2 12 (17.39%) Oracle
3 10 (14.49%) VMware
4 5 (7.25%) Fidessa
5 4 (5.80%) Apple
5 4 (5.80%) Bloomberg
6 3 (4.35%) Lotus
7 2 (2.90%) AppSense
7 2 (2.90%) Avaya
7 2 (2.90%) CheckPoint
7 2 (2.90%) Cisco
7 2 (2.90%) Motorola
7 2 (2.90%) ServiceNow
8 1 (1.45%) Autodesk
8 1 (1.45%) Dell
8 1 (1.45%) HP
8 1 (1.45%) Juniper
8 1 (1.45%) Kaspersky
8 1 (1.45%) Symantec
London
Miller Maxwell Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 8 hours ago
London
Miller Maxwell Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
City, London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 14 hours ago
London
Joseph Harry Ltd
Salary: £55000 - £70000 per annum + 20-30% Bonus + 10% Pension
Posted: 14 hours ago
Central London / West End
Square One Resources
Salary: From £50,000 to £70,000 per annum + Corporate Benefits
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £45000 - £65000 per annum + 20-30% Bonus + 10% Pension
Posted: 2 days ago