The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 498 557 563
Rank change year-on-year
+59 +6
Permanent jobs requiring a Technical Support Engineer 114 71 45
As % of all permanent IT jobs located in London 0.27% 0.16% 0.10%
As % of the Job Titles category 0.29% 0.18% 0.11%
Number of salaries quoted 98 65 36
Average salary £33,000 £32,500 £36,250
Average salary % change year-on-year
+1.53% -10.34%
90% offered a salary of more than £25,700 £22,500 £28,500
10% offered a salary of more than £46,000 £45,000 £55,000
UK excluding London average salary £32,500 £32,500 £35,000
% change year-on-year
- -7.14%
Technical Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39456 40353 41571
As % of all permanent IT jobs located in London 93.76% 93.76% 94.26%
Number of salaries quoted 33317 33025 35449
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in London

Technical Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the London region.

Technical Support Engineer Salary Trend in London

Technical Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the London region over the 3 months to 27 February 2015.

Technical Support Engineer Salary Histogram in London

Technical Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 13 £38,000 -10.58%
Chiswick - 9 £45,000 -
Wimbledon - 2 £36,000 -
Bromley - 2 £19,000 -
Teddington - 2 £42,500 -
Twickenham -1 1 £36,000 +7.46%
Carshalton - 1 £25,000 -
Hillingdon - 1 - -
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT jobs across the London region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 139 (73.94%) Windows
2 102 (54.26%) Microsoft
3 80 (42.55%) Active Directory
3 80 (42.55%) VMware
4 73 (38.83%) MS Exchange
5 69 (36.70%) Firewall
6 58 (30.85%) VMware Infrastructure
7 55 (29.26%) Windows Server 2012
8 53 (28.19%) Cisco
9 50 (26.60%) WAN
9 50 (26.60%) MS Excel
10 49 (26.06%) LAN
11 47 (25.00%) Windows Server 2008
12 46 (24.47%) VPN
13 45 (23.94%) SQL
14 42 (22.34%) ITIL
15 41 (21.81%) Microsoft Certification
15 41 (21.81%) Citrix
16 38 (20.21%) TCP/IP
17 35 (18.62%) IIS
18 34 (18.09%) MCSE
19 33 (17.55%) Linux
20 32 (17.02%) VoIP
21 31 (16.49%) Windows Server 2003
21 31 (16.49%) Windows 8
22 28 (14.89%) Exchange Server 2010
22 28 (14.89%) DNS
22 28 (14.89%) SQL Server
23 27 (14.36%) Finance
23 27 (14.36%) Windows 7

Technical Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT jobs across the London region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (38.83%) MS Exchange
2 35 (18.62%) IIS
3 28 (14.89%) Exchange Server 2010
4 24 (12.77%) Lync
5 22 (11.70%) SharePoint
6 20 (10.64%) Exchange Server 2007
7 16 (8.51%) Exchange Server 2013
8 12 (6.38%) SharePoint 2010
9 4 (2.13%) Blackberry Enterprise Server
9 4 (2.13%) Tomcat
10 3 (1.60%) Apache
10 3 (1.60%) JBoss
10 3 (1.60%) Exchange Server 2003
10 3 (1.60%) WebSphere
11 2 (1.06%) Confluence
12 1 (0.53%) GlassFish
12 1 (0.53%) nginx
12 1 (0.53%) SharePoint Server
12 1 (0.53%) IBM Notes
12 1 (0.53%) Lotus Domino
Applications
1 50 (26.60%) MS Excel
2 22 (11.70%) MS Office
3 4 (2.13%) MS PowerPoint
4 3 (1.60%) MS Visio
5 1 (0.53%) Adobe After Effects
5 1 (0.53%) Photoshop
5 1 (0.53%) Final Cut Pro
Business Applications
1 9 (4.79%) Remedy ITSM
2 2 (1.06%) Dynamics CRM
Cloud Services
1 20 (10.64%) Office 365
2 16 (8.51%) IaaS
3 8 (4.26%) SaaS
4 6 (3.19%) Microsoft Azure
5 2 (1.06%) Yammer
6 1 (0.53%) PaaS
Communications & Networking
1 69 (36.70%) Firewall
2 50 (26.60%) WAN
3 49 (26.06%) LAN
4 46 (24.47%) VPN
5 38 (20.21%) TCP/IP
6 32 (17.02%) VoIP
7 28 (14.89%) DNS
8 21 (11.17%) DHCP
8 21 (11.17%) MPLS
9 18 (9.57%) SAN
10 16 (8.51%) Internet
11 12 (6.38%) Wireless
12 9 (4.79%) HTTP
13 7 (3.72%) SMTP
13 7 (3.72%) SSL
14 6 (3.19%) VLAN
15 5 (2.66%) Network Security
15 5 (2.66%) IP Telephony
15 5 (2.66%) ISDN
16 4 (2.13%) Wi-Fi
Database & Business Intelligence
1 28 (14.89%) SQL Server
2 9 (4.79%) SQL Server 2005
3 8 (4.26%) SQL Server Integration Services
3 8 (4.26%) SQL Server Reporting Services
4 6 (3.19%) SQL Server 2012
4 6 (3.19%) SQL Server 2008
5 4 (2.13%) Big Data
5 4 (2.13%) Relational Database
6 3 (1.60%) MySQL
6 3 (1.60%) Hadoop
6 3 (1.60%) Apache Hive
6 3 (1.60%) Data Mining
6 3 (1.60%) PostgreSQL
7 1 (0.53%) Data Warehouse
7 1 (0.53%) Oracle Database
Development Applications
1 2 (1.06%) JIRA
2 1 (0.53%) Visual Studio
2 1 (0.53%) Bugzilla
2 1 (0.53%) Xcode
General
1 27 (14.36%) Finance
2 13 (6.91%) Telecoms
3 9 (4.79%) French Language
4 7 (3.72%) Advertising
5 6 (3.19%) Spanish Language
6 5 (2.66%) German Language
6 5 (2.66%) Legal
7 3 (1.60%) Banking
7 3 (1.60%) Italian Language
8 2 (1.06%) Marketing
8 2 (1.06%) Electronics
9 1 (0.53%) Pharmaceutical
9 1 (0.53%) Financial Institution
9 1 (0.53%) Games
9 1 (0.53%) Law
9 1 (0.53%) Billing
Libraries, Frameworks & Software Standards
1 25 (13.30%) .NET
2 7 (3.72%) XML
3 6 (3.19%) HTML
3 6 (3.19%) ASP.NET
4 5 (2.66%) JSP
4 5 (2.66%) JSON
5 4 (2.13%) J2EE
6 3 (1.60%) SOAP
6 3 (1.60%) COM
6 3 (1.60%) RESTful
6 3 (1.60%) REST
6 3 (1.60%) ODBC
6 3 (1.60%) .NET Framework
7 2 (1.06%) Application Packaging
7 2 (1.06%) Web Services
8 1 (0.53%) CSS
8 1 (0.53%) MFC
8 1 (0.53%) DHTML
8 1 (0.53%) WCF
8 1 (0.53%) Middleware
Miscellaneous
1 24 (12.77%) Blackberry
2 13 (6.91%) Analytical Skills
3 11 (5.85%) Client/Server
3 11 (5.85%) Computer Science
4 5 (2.66%) Management Information System
4 5 (2.66%) Clustering
5 4 (2.13%) Replication
5 4 (2.13%) Video Conferencing
5 4 (2.13%) Visualisation
6 3 (1.60%) Social Media
6 3 (1.60%) Enterprise Software
7 2 (1.06%) iPhone
8 1 (0.53%) Hedge funds
8 1 (0.53%) Data Extraction
8 1 (0.53%) Wiki
8 1 (0.53%) BBC
8 1 (0.53%) PKI
8 1 (0.53%) Smartphone
8 1 (0.53%) Mathematics
8 1 (0.53%) Physics
Operating Systems
1 139 (73.94%) Windows
2 55 (29.26%) Windows Server 2012
3 47 (25.00%) Windows Server 2008
4 33 (17.55%) Linux
5 31 (16.49%) Windows Server 2003
5 31 (16.49%) Windows 8
6 27 (14.36%) Windows 7
7 17 (9.04%) Windows XP
8 12 (6.38%) UNIX
9 6 (3.19%) Mac OS X
10 4 (2.13%) Android
11 3 (1.60%) Apple iOS
12 1 (0.53%) Mac OS
12 1 (0.53%) Windows Vista
12 1 (0.53%) AIX
Processes & Methodologies
1 42 (22.34%) ITIL
2 21 (11.17%) Service Delivery
3 11 (5.85%) Mentoring
4 9 (4.79%) Disaster Recovery
4 9 (4.79%) ITSM
4 9 (4.79%) Data Management
5 7 (3.72%) CRM
5 7 (3.72%) Business Intelligence
6 6 (3.19%) Release Management
7 5 (2.66%) Change Control
7 5 (2.66%) Load Balancing
7 5 (2.66%) Analytics
8 4 (2.13%) Data Analytics
8 4 (2.13%) Network Monitoring
8 4 (2.13%) Service Management
8 4 (2.13%) Stakeholder Management
9 3 (1.60%) CAD
9 3 (1.60%) ERP
9 3 (1.60%) Data Modelling
9 3 (1.60%) Network Design
Programming Languages
1 45 (23.94%) SQL
2 10 (5.32%) Java
3 6 (3.19%) C#
4 5 (2.66%) JavaScript
5 4 (2.13%) Perl
5 4 (2.13%) PowerShell
6 2 (1.06%) C++
6 2 (1.06%) Shell Script
6 2 (1.06%) Ruby
7 1 (0.53%) PHP
7 1 (0.53%) T-SQL
7 1 (0.53%) VBScript
7 1 (0.53%) Python
Qualifications
1 41 (21.81%) Microsoft Certification
2 34 (18.09%) MCSE
3 25 (13.30%) Degree
4 14 (7.45%) Cisco Certification
4 14 (7.45%) MCP
5 13 (6.91%) MCSA
5 13 (6.91%) CCNA
5 13 (6.91%) MCITP
6 9 (4.79%) CCNP
7 6 (3.19%) VCP4
7 6 (3.19%) ITIL Foundation Certificate
8 5 (2.66%) JNCIA
9 3 (1.60%) VMware Certified Professional (VCP)
10 2 (1.06%) MCTS
10 2 (1.06%) Network+ Certification
10 2 (1.06%) MCDBA
10 2 (1.06%) HNC
10 2 (1.06%) HND
11 1 (0.53%) CCSA
11 1 (0.53%) ACTC
Quality Assurance & Compliance
1 25 (13.30%) SLA
2 4 (2.13%) ISO/IEC 27001
3 3 (1.60%) QA
System Software
1 80 (42.55%) Active Directory
2 58 (30.85%) VMware Infrastructure
3 25 (13.30%) XenApp
4 16 (8.51%) Terminal Server
5 15 (7.98%) vSphere
6 12 (6.38%) Hyper-V
7 7 (3.72%) VMware ESXi
8 6 (3.19%) VMware ESX
9 4 (2.13%) VMware Workstation
9 4 (2.13%) Terminal Services
10 3 (1.60%) XenServer
10 3 (1.60%) HDFS
11 2 (1.06%) XenDesktop
12 1 (0.53%) Microsoft App-V
12 1 (0.53%) Squid
12 1 (0.53%) Postfix
12 1 (0.53%) Sendmail
Systems Management
1 14 (7.45%) SCCM
2 5 (2.66%) Backup Exec
3 4 (2.13%) ZABBIX
3 4 (2.13%) WhatsUp Gold
3 4 (2.13%) SolarWinds Orion
4 2 (1.06%) WSUS
5 1 (0.53%) ServiceCenter
5 1 (0.53%) Tivoli Storage Manager
5 1 (0.53%) Nagios
5 1 (0.53%) HP Data Protector
Vendors
1 102 (54.26%) Microsoft
2 80 (42.55%) VMware
3 53 (28.19%) Cisco
4 41 (21.81%) Citrix
5 17 (9.04%) Dell
6 16 (8.51%) HP
6 16 (8.51%) Apple
7 11 (5.85%) IBM
7 11 (5.85%) Remedy
8 10 (5.32%) LANDesk
8 10 (5.32%) EMC
9 9 (4.79%) Websense
10 6 (3.19%) SonicWALL
11 5 (2.66%) Veeam
11 5 (2.66%) SolarWinds
11 5 (2.66%) Avaya
11 5 (2.66%) Juniper
12 4 (2.13%) Toshiba
12 4 (2.13%) Spiceworks
12 4 (2.13%) SevOne
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