The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 517 545 589
Rank change year-on-year
+28 +44
Permanent jobs requiring a Technical Support Engineer 106 78 58
As % of all permanent IT jobs located in London 0.23% 0.18% 0.11%
As % of the Job Titles category 0.24% 0.19% 0.12%
Number of salaries quoted 89 76 45
Average salary £29,000 £35,000 £35,500
Average salary % change year-on-year
-17.14% -1.40%
90% offered a salary of more than £23,500 £26,000 £21,500
10% offered a salary of more than £40,250 £42,500 £65,000
UK excluding London average salary £31,500 £32,500 £33,000
% change year-on-year
-3.07% -1.51%
Technical Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43977 41236 47790
As % of all permanent IT jobs located in London 93.41% 93.48% 94.56%
Number of salaries quoted 36739 34601 41479
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in London

Technical Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the London region.

Technical Support Engineer Salary Trend in London

Technical Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the London region over the 3 months to 29 August 2014.

Technical Support Engineer Salary Histogram in London

Technical Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the London region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +5 19 £30,000 -9.77% 2
Croydon -4 8 - - 1
Kingston Upon Thames - 4 £27,500 -
Surbiton - 4 £27,000 -
Docklands, London - 3 £29,500 -
Greenford - 3 £21,250 -
Wimbledon - 2 £30,000 -
Greenwich - 1 £23,000 -
Wembley - 1 £35,000 -
Enfield - 1 £27,500 - 1
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 29 August 2014, IT jobs across the London region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 104 (63.80%) Windows
2 74 (45.40%) Microsoft
3 65 (39.88%) Active Directory
4 46 (28.22%) MS Excel
5 43 (26.38%) Degree
6 42 (25.77%) MS Exchange
7 41 (25.15%) Windows Server 2008
8 38 (23.31%) SQL
9 37 (22.70%) VMware
10 31 (19.02%) MS Office
11 29 (17.79%) ITIL
11 29 (17.79%) Linux
11 29 (17.79%) SQL Server
12 26 (15.95%) Microsoft Certification
12 26 (15.95%) Firewall
13 23 (14.11%) VMware Infrastructure
13 23 (14.11%) Windows Server 2003
13 23 (14.11%) Windows Server 2012
14 22 (13.50%) DNS
14 22 (13.50%) DHCP
14 22 (13.50%) TCP/IP
15 21 (12.88%) Cisco
16 18 (11.04%) Windows 7
17 17 (10.43%) IIS
18 15 (9.20%) HTML
18 15 (9.20%) Computer Science
19 14 (8.59%) Hyper-V
19 14 (8.59%) JavaScript
19 14 (8.59%) Windows XP
19 14 (8.59%) SLA

Technical Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 29 August 2014, IT jobs across the London region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (25.77%) MS Exchange
2 17 (10.43%) IIS
3 13 (7.98%) Exchange Server 2010
3 13 (7.98%) Exchange Server 2013
4 11 (6.75%) SharePoint
5 8 (4.91%) Exchange Server 2007
6 6 (3.68%) Lync
7 4 (2.45%) Exchange Server 2003
8 3 (1.84%) WebSphere
8 3 (1.84%) SharePoint 2010
8 3 (1.84%) WebLogic
8 3 (1.84%) Tomcat
9 2 (1.23%) Lotus Domino
9 2 (1.23%) Apache
10 1 (0.61%) IBM Notes
10 1 (0.61%) Blackberry Enterprise Server
Applications
1 46 (28.22%) MS Excel
2 31 (19.02%) MS Office
3 6 (3.68%) PowerPivot
4 5 (3.07%) MS PowerPoint
5 1 (0.61%) InfoPath
Business Applications
1 3 (1.84%) Remedy ITSM
2 2 (1.23%) Google Analytics
3 1 (0.61%) Dynamics CRM
Cloud Services
1 10 (6.13%) SaaS
2 8 (4.91%) Office 365
3 2 (1.23%) Cloud Computing
3 2 (1.23%) Google Apps
Communications & Networking
1 26 (15.95%) Firewall
2 22 (13.50%) DHCP
2 22 (13.50%) TCP/IP
2 22 (13.50%) DNS
3 12 (7.36%) LAN
4 11 (6.75%) VPN
5 8 (4.91%) WAN
5 8 (4.91%) Wireless
6 6 (3.68%) GSM
6 6 (3.68%) VoIP
7 5 (3.07%) SAN
7 5 (3.07%) Internet
7 5 (3.07%) Wi-Fi
7 5 (3.07%) MPLS
7 5 (3.07%) VLAN
8 4 (2.45%) Network Security
8 4 (2.45%) LTE
8 4 (2.45%) HTTP
8 4 (2.45%) 802.11
8 4 (2.45%) SSL
Database & Business Intelligence
1 29 (17.79%) SQL Server
2 4 (2.45%) SQL Server 2005
2 4 (2.45%) SQL Server 2008
3 3 (1.84%) Data Mining
3 3 (1.84%) Relational Database
4 1 (0.61%) SQL Server Reporting Services
4 1 (0.61%) NonStop SQL
4 1 (0.61%) Big Data
4 1 (0.61%) SQL Server 2012
Development Applications
1 4 (2.45%) InstallShield
2 2 (1.23%) AdminStudio
General
1 11 (6.75%) Electronics
1 11 (6.75%) Telecoms
2 9 (5.52%) Finance
3 6 (3.68%) Banking
3 6 (3.68%) French Language
3 6 (3.68%) Spanish Language
4 5 (3.07%) Manufacturing
5 4 (2.45%) Italian Language
5 4 (2.45%) German Language
6 2 (1.23%) Hebrew Language
6 2 (1.23%) Billing
7 1 (0.61%) Marketing
7 1 (0.61%) Advertising
7 1 (0.61%) Legal
Libraries, Frameworks & Software Standards
1 15 (9.20%) HTML
2 12 (7.36%) XML
3 11 (6.75%) .NET
4 9 (5.52%) XSL
5 5 (3.07%) CSS
5 5 (3.07%) Java EE
6 4 (2.45%) WCF
6 4 (2.45%) WPF
6 4 (2.45%) MSMQ
6 4 (2.45%) .NET Remoting
6 4 (2.45%) Web Services
7 3 (1.84%) DHTML
7 3 (1.84%) JSP
7 3 (1.84%) REST
8 2 (1.23%) Android SDK
8 2 (1.23%) SOAP
8 2 (1.23%) XMPP
8 2 (1.23%) iOS SDK
8 2 (1.23%) JSON
8 2 (1.23%) Application Packaging
Miscellaneous
1 15 (9.20%) Computer Science
2 14 (8.59%) Enterprise Software
3 10 (6.13%) Blackberry
4 4 (2.45%) Management Information System
4 4 (2.45%) Client/Server
5 3 (1.84%) Replication
5 3 (1.84%) Clustering
6 2 (1.23%) IVR
6 2 (1.23%) Mobile App
6 2 (1.23%) CCTV
7 1 (0.61%) Mathematics
7 1 (0.61%) Wiki
7 1 (0.61%) Video Conferencing
7 1 (0.61%) iPhone
7 1 (0.61%) Social Media
7 1 (0.61%) SecurID
7 1 (0.61%) Smartphone
7 1 (0.61%) Smartcard
7 1 (0.61%) E-Learning
Operating Systems
1 104 (63.80%) Windows
2 41 (25.15%) Windows Server 2008
3 29 (17.79%) Linux
4 23 (14.11%) Windows Server 2003
4 23 (14.11%) Windows Server 2012
5 18 (11.04%) Windows 7
6 14 (8.59%) Windows XP
7 10 (6.13%) UNIX
7 10 (6.13%) Windows 8
8 4 (2.45%) Windows Vista
9 2 (1.23%) Android
9 2 (1.23%) Mac OS X
9 2 (1.23%) Solaris
9 2 (1.23%) Apple iOS
10 1 (0.61%) Red Hat Enterprise Linux
10 1 (0.61%) Mac OS
10 1 (0.61%) VMS
Processes & Methodologies
1 29 (17.79%) ITIL
2 11 (6.75%) ITSM
3 7 (4.29%) Service Management
4 6 (3.68%) Service Delivery
4 6 (3.68%) Change Management
4 6 (3.68%) Disaster Recovery
5 5 (3.07%) ISMS
5 5 (3.07%) Product Management
5 5 (3.07%) ITIL V2
6 4 (2.45%) Build Automation
6 4 (2.45%) Problem Management
6 4 (2.45%) Validation
6 4 (2.45%) Performance Engineering
7 3 (1.84%) Migration
7 3 (1.84%) Business Intelligence
7 3 (1.84%) Data Management
7 3 (1.84%) OO
7 3 (1.84%) Time Management
7 3 (1.84%) Systems Analysis
7 3 (1.84%) Incident Management
Programming Languages
1 38 (23.31%) SQL
2 14 (8.59%) JavaScript
3 13 (7.98%) Java
4 10 (6.13%) PowerShell
5 5 (3.07%) PHP
6 2 (1.23%) VBScript
6 2 (1.23%) VB
6 2 (1.23%) Python
7 1 (0.61%) Jython
7 1 (0.61%) Ruby
7 1 (0.61%) Perl
7 1 (0.61%) C
7 1 (0.61%) C#
7 1 (0.61%) C++
7 1 (0.61%) Bash Shell
Qualifications
1 43 (26.38%) Degree
2 26 (15.95%) Microsoft Certification
3 12 (7.36%) MCP
4 11 (6.75%) CCNA
4 11 (6.75%) Cisco Certification
5 9 (5.52%) MCSE
6 8 (4.91%) CCNP
7 6 (3.68%) HNC
8 5 (3.07%) Avaya Certification
9 4 (2.45%) ITIL Foundation Certificate
10 3 (1.84%) MCITP
10 3 (1.84%) VMware Certified Professional (VCP)
11 2 (1.23%) MCSA
11 2 (1.23%) CNE
11 2 (1.23%) Novell Certification
11 2 (1.23%) ITIL Certification
12 1 (0.61%) CCIE
12 1 (0.61%) HND
12 1 (0.61%) JNCIA
12 1 (0.61%) MCTS
Quality Assurance & Compliance
1 14 (8.59%) SLA
2 5 (3.07%) ISO/IEC 27001
3 2 (1.23%) ISO 9001
4 1 (0.61%) Sarbanes-Oxley
System Software
1 65 (39.88%) Active Directory
2 23 (14.11%) VMware Infrastructure
3 14 (8.59%) Hyper-V
4 7 (4.29%) XenApp
5 6 (3.68%) Microsoft App-V
6 5 (3.07%) XenServer
7 3 (1.84%) XenDesktop
7 3 (1.84%) vSphere
8 2 (1.23%) Veritas Cluster Server
8 2 (1.23%) VMware Workstation
9 1 (0.61%) ISA Server
9 1 (0.61%) VMware ESX
9 1 (0.61%) UAG
9 1 (0.61%) VMware ESXi
Systems Management
1 13 (7.98%) SCCM
2 4 (2.45%) Backup Exec
3 2 (1.23%) WSUS
3 2 (1.23%) MIMEsweeper
3 2 (1.23%) NetBackup
3 2 (1.23%) Cisco UCCX
3 2 (1.23%) Cisco CUCM
4 1 (0.61%) OpenView
4 1 (0.61%) Tivoli
4 1 (0.61%) BMC PATROL
4 1 (0.61%) Nagios
4 1 (0.61%) Norton AntiVirus
Vendors
1 74 (45.40%) Microsoft
2 37 (22.70%) VMware
3 21 (12.88%) Cisco
4 12 (7.36%) HP
5 10 (6.13%) Citrix
6 9 (5.52%) Symantec
7 7 (4.29%) JBoss
8 6 (3.68%) EMC
8 6 (3.68%) Avaya
8 6 (3.68%) IBM
8 6 (3.68%) Oracle
8 6 (3.68%) Apple
9 5 (3.07%) Dell
9 5 (3.07%) Juniper
9 5 (3.07%) NetApp
10 4 (2.45%) Google
10 4 (2.45%) SonicWALL
11 3 (1.84%) Veeam
11 3 (1.84%) CheckPoint
11 3 (1.84%) Remedy
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 11 hours ago
City, London
Pioneer Search
Salary: £35000.00 - £50000.00 per annum + benefits and bonus
Posted: Yesterday
City, London
Senitor Associates
Salary: £24000 - £26000 per annum + great company!
Posted: 3 days ago
Enfield, Middlesex
Asset Resourcing
Salary: £25000 - £30000 per annum + benefits
Posted: 7 days ago
London
JLL
Salary: £Competitive + benefits
Posted: 16 days ago
South East London
Redblade Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 25 days ago