The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 45 42 55
Rank change year-on-year
-3 +13
Permanent jobs requiring a Technical Support 10 10 7
As % of all permanent IT jobs located in Luton 2.88% 2.84% 1.70%
As % of the Job Titles category 2.99% 2.96% 1.76%
Number of salaries quoted 5 3 7
Average salary £22,500 £54,000 £24,750
Average salary % change year-on-year
-58.33% +118.18%
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Luton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Luton
Permanent IT job ads with a match in the
Job Titles category
335 338 398
As % of all permanent IT jobs located in Luton 96.54% 96.02% 96.60%
Number of salaries quoted 247 312 348
Average salary £41,500 £42,500 £41,500
Average salary % change year-on-year
-2.35% +2.40%
90% offered a salary of more than £23,425 £28,500 £27,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Luton region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Luton

Technical Support
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Luton region.

Technical Support Salary Trend in Luton

Technical Support
Top 30 Related IT Skills in Luton

For the 6 months to 23 October 2014, IT jobs across the Luton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 12 (54.55%) HTML
1 12 (54.55%) SQL
2 11 (50.00%) XML
3 10 (45.45%) Classic ASP
3 10 (45.45%) .NET
4 9 (40.91%) SQL Server
4 9 (40.91%) Business Intelligence
5 8 (36.36%) JavaScript
5 8 (36.36%) SaaS
6 7 (31.82%) ASP.NET
7 6 (27.27%) Microsoft
7 6 (27.27%) MS Excel
7 6 (27.27%) Norwegian Language
7 6 (27.27%) Danish Language
8 5 (22.73%) CSS
9 4 (18.18%) C#
9 4 (18.18%) Java
10 3 (13.64%) PL/SQL
10 3 (13.64%) VB
10 3 (13.64%) Oracle
10 3 (13.64%) PowerBuilder
10 3 (13.64%) Finance
10 3 (13.64%) Dutch Language
10 3 (13.64%) French Language
10 3 (13.64%) Banking
10 3 (13.64%) Retail
11 2 (9.09%) Lumesse
11 2 (9.09%) LAMP
11 2 (9.09%) CRM
11 2 (9.09%) XHTML

Technical Support
Top Related IT Skills in Luton by Category

For the 6 months to 23 October 2014, IT jobs across the Luton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 6 (27.27%) MS Excel
Cloud Services
1 8 (36.36%) SaaS
Database & Business Intelligence
1 9 (40.91%) SQL Server
2 2 (9.09%) MySQL
Development Applications
1 3 (13.64%) PowerBuilder
2 1 (4.55%) Subversion
2 1 (4.55%) Git (software)
General
1 6 (27.27%) Danish Language
1 6 (27.27%) Norwegian Language
2 3 (13.64%) Dutch Language
2 3 (13.64%) French Language
2 3 (13.64%) Finance
2 3 (13.64%) Banking
2 3 (13.64%) Retail
Libraries, Frameworks & Software Standards
1 12 (54.55%) HTML
2 11 (50.00%) XML
3 10 (45.45%) .NET
3 10 (45.45%) Classic ASP
4 7 (31.82%) ASP.NET
5 5 (22.73%) CSS
6 2 (9.09%) XHTML
6 2 (9.09%) LAMP
7 1 (4.55%) .NET Framework
Operating Systems
1 1 (4.55%) Linux
Processes & Methodologies
1 9 (40.91%) Business Intelligence
2 2 (9.09%) CRM
3 1 (4.55%) Configuration Management
3 1 (4.55%) Service Delivery
Programming Languages
1 12 (54.55%) SQL
2 8 (36.36%) JavaScript
3 4 (18.18%) C#
3 4 (18.18%) Java
4 3 (13.64%) PL/SQL
4 3 (13.64%) VB
5 1 (4.55%) VB.NET
Vendors
1 6 (27.27%) Microsoft
2 3 (13.64%) Oracle
3 2 (9.09%) Lumesse