The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 45 42 34
Rank change year-on-year
-3 -8
Permanent jobs requiring a Technical Support 2 9 18
As % of all permanent IT jobs located in Luton 0.59% 2.20% 5.17%
As % of the Job Titles category 0.63% 2.30% 5.41%
Number of salaries quoted 2 6 3
Average salary £25,000 £35,000 £45,000
Average salary % change year-on-year
-28.57% -22.22%
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Luton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Luton
Permanent IT job ads with a match in the
Job Titles category
320 392 333
As % of all permanent IT jobs located in Luton 94.67% 95.84% 95.69%
Number of salaries quoted 274 314 291
Average salary £44,500 £43,000 £45,000
Average salary % change year-on-year
+3.48% -4.44%
90% offered a salary of more than £25,000 £29,000 £27,879
10% offered a salary of more than £62,500 £57,500 £58,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Luton region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Luton

Technical Support
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Luton region.

Technical Support Salary Trend in Luton

Technical Support
Top 17 Related IT Skills in Luton

For the 6 months to 28 August 2015, IT jobs across the Luton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (66.67%) ITIL
1 4 (66.67%) Citrix
1 4 (66.67%) Nagios
1 4 (66.67%) Dollar Universe
1 4 (66.67%) Root Cause Analysis
1 4 (66.67%) Performance Tuning
1 4 (66.67%) Analytical Skills
1 4 (66.67%) Risk Analysis
2 2 (33.33%) Android
2 2 (33.33%) Apple iOS
2 2 (33.33%) Software Engineering
2 2 (33.33%) Computer Science
2 2 (33.33%) Linux
2 2 (33.33%) C
2 2 (33.33%) C++
2 2 (33.33%) SQL
2 2 (33.33%) MySQL

Technical Support
Top Related IT Skills in Luton by Category

For the 6 months to 28 August 2015, IT jobs across the Luton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Database & Business Intelligence
1 2 (33.33%) MySQL
Miscellaneous
1 4 (66.67%) Analytical Skills
2 2 (33.33%) Computer Science
Operating Systems
1 2 (33.33%) Linux
1 2 (33.33%) Android
1 2 (33.33%) Apple iOS
Processes & Methodologies
1 4 (66.67%) ITIL
1 4 (66.67%) Risk Analysis
1 4 (66.67%) Root Cause Analysis
1 4 (66.67%) Performance Tuning
2 2 (33.33%) Software Engineering
Programming Languages
1 2 (33.33%) C
1 2 (33.33%) C++
1 2 (33.33%) SQL
Systems Management
1 4 (66.67%) Nagios
1 4 (66.67%) Dollar Universe
Vendors
1 4 (66.67%) Citrix