The table below looks at the statistics for CRM skills in IT jobs advertised for the M4 Corridor region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank - 7 -
Permanent jobs citing CRM 0 1 0
As % of all permanent IT jobs located in the M4 Corridor - 6.25% -
As % of the Processes & Methodologies category - 9.09% -
Number of salaries quoted 0 1 0
Average salary - £65,000 -
UK excluding London average salary £42,500 £42,500 £42,500
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the M4 Corridor region.

Processes & Methodologies Category
M4 Corridor
Permanent IT job ads with a match in the
Processes & Methodologies category
8 11 55
As % of all permanent IT jobs located in the M4 Corridor 100.00% 68.75% 82.09%
Number of salaries quoted 7 9 12
Average salary £50,000 £42,500 £40,000
Average salary % change year-on-year
+17.64% +6.25%
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in the M4 Corridor

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the M4 Corridor region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the M4 Corridor

CRM
Salary Trend in the M4 Corridor

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the M4 Corridor region.

CRM Salary Trend in the M4 Corridor

CRM
Top 27 Related IT Skills in the M4 Corridor

For the 6 months to 29 August 2014, IT jobs across the M4 Corridor region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 3 (60.00%) UNIX
1 3 (60.00%) LAN
1 3 (60.00%) WAN
1 3 (60.00%) TCP/IP
1 3 (60.00%) SLA
1 3 (60.00%) CCNP
1 3 (60.00%) CCNA
1 3 (60.00%) Cisco Certification
1 3 (60.00%) Salesforce.com
1 3 (60.00%) DTV
1 3 (60.00%) Marketing
1 3 (60.00%) Network Design
2 2 (40.00%) French Language
2 2 (40.00%) SAP ERP
2 2 (40.00%) Data Migration
2 2 (40.00%) Data Cleansing
2 2 (40.00%) Migration
2 2 (40.00%) SAP CRM
2 2 (40.00%) Remedy
2 2 (40.00%) SAP BW
2 2 (40.00%) Business Objects
2 2 (40.00%) SAP
2 2 (40.00%) BusinessObjects
2 2 (40.00%) Siebel
2 2 (40.00%) ERP
2 2 (40.00%) Data Modelling
3 1 (20.00%) IPTV

CRM
Top Related IT Skills in the M4 Corridor by Category

For the 6 months to 29 August 2014, IT jobs across the M4 Corridor region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Business Applications
1 2 (40.00%) SAP CRM
1 2 (40.00%) SAP ERP
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) WAN
1 3 (60.00%) TCP/IP
Database & Business Intelligence
1 2 (40.00%) BusinessObjects
1 2 (40.00%) SAP BW
General
1 3 (60.00%) Marketing
2 2 (40.00%) French Language
Job Titles
1 3 (60.00%) Field Engineer
2 2 (40.00%) Data Analyst
2 2 (40.00%) Data Migration Analyst
2 2 (40.00%) Analyst
Miscellaneous
1 3 (60.00%) DTV
2 1 (20.00%) IPTV
Operating Systems
1 3 (60.00%) UNIX
Processes & Methodologies
1 3 (60.00%) Network Design
2 2 (40.00%) Data Migration
2 2 (40.00%) Data Cleansing
2 2 (40.00%) ERP
2 2 (40.00%) Data Modelling
2 2 (40.00%) Migration
Qualifications
1 3 (60.00%) CCNP
1 3 (60.00%) CCNA
1 3 (60.00%) Cisco Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
Vendors
1 3 (60.00%) Salesforce.com
2 2 (40.00%) Remedy
2 2 (40.00%) Business Objects
2 2 (40.00%) SAP
2 2 (40.00%) Siebel