The table below looks at the statistics for the Technical Support role in IT jobs advertised for the M4 Corridor region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 4 - 19
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 2 0 3
As % of all permanent IT jobs located in the M4 Corridor 10.53% - 5.17%
As % of the Job Titles category 10.53% - 5.36%
Number of salaries quoted 2 0 3
Average salary £34,500 - £40,000
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the M4 Corridor region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
M4 Corridor
Permanent IT job ads with a match in the
Job Titles category
19 34 56
As % of all permanent IT jobs located in the M4 Corridor 100.00% 94.44% 96.55%
Number of salaries quoted 17 22 48
Average salary £65,000 £60,000 £42,000
Average salary % change year-on-year
+8.33% +42.85%
90% offered a salary of more than £40,000 £40,000 £37,500
10% offered a salary of more than £73,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the M4 Corridor

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the M4 Corridor region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the M4 Corridor

Technical Support
Salary Trend in the M4 Corridor

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the M4 Corridor region.

Technical Support Salary Trend in the M4 Corridor

Technical Support
Salary Histogram in the M4 Corridor

This chart provides a salary histogram for IT jobs citing Technical Support across the M4 Corridor region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in the M4 Corridor

Technical Support
Top 30 Related IT Skills in the M4 Corridor

For the 6 months to 24 December 2014, IT jobs across the M4 Corridor region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) TCP/IP
2 1 (50.00%) Oracle
2 1 (50.00%) SQL Server
2 1 (50.00%) IIS
2 1 (50.00%) MS Office
2 1 (50.00%) Web Services
2 1 (50.00%) UNIX
2 1 (50.00%) Linux
2 1 (50.00%) MCSE
2 1 (50.00%) Apache
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) DHCP
2 1 (50.00%) VPN
2 1 (50.00%) DNS
2 1 (50.00%) SSL
2 1 (50.00%) Microsoft
2 1 (50.00%) Citrix
2 1 (50.00%) CISSP
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) Firewall
2 1 (50.00%) Finance
2 1 (50.00%) AppSense
2 1 (50.00%) CEH
2 1 (50.00%) Nmap
2 1 (50.00%) French Language
2 1 (50.00%) SaaS
2 1 (50.00%) Vulnerability Management
2 1 (50.00%) Office 365

Technical Support
Top Related IT Skills in the M4 Corridor by Category

For the 6 months to 24 December 2014, IT jobs across the M4 Corridor region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) IIS
1 1 (50.00%) Apache
Applications
1 1 (50.00%) MS Office
Cloud Services
1 1 (50.00%) SaaS
1 1 (50.00%) Office 365
Communications & Networking
1 2 (100.00%) TCP/IP
2 1 (50.00%) VPN
2 1 (50.00%) DNS
2 1 (50.00%) SSL
2 1 (50.00%) Firewall
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) DHCP
Database & Business Intelligence
1 1 (50.00%) SQL Server
General
1 1 (50.00%) Finance
1 1 (50.00%) French Language
Libraries, Frameworks & Software Standards
1 1 (50.00%) Web Services
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Linux
2 1 (50.00%) Windows 8
2 1 (50.00%) UNIX
Processes & Methodologies
1 1 (50.00%) Vulnerability Management
Qualifications
1 1 (50.00%) MCSE
1 1 (50.00%) CISSP
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) CEH
System Software
1 1 (50.00%) Nmap
Vendors
1 1 (50.00%) Oracle
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix
1 1 (50.00%) AppSense