The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Maidstone region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 31 23 13
Rank change year-on-year
-8 -10
Permanent jobs requiring a 2nd Line Support 5 1 3
As % of all permanent IT jobs located in Maidstone 4.03% 1.15% 6.25%
As % of the Job Titles category 4.03% 1.15% 6.25%
Number of salaries quoted 5 1 2
Average salary £21,500 £30,000 £25,000
Average salary % change year-on-year
-28.33% +20.00%
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
2nd Line Support
Kent

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Maidstone region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Maidstone
Permanent IT job ads with a match in the
Job Titles category
124 87 48
As % of all permanent IT jobs located in Maidstone 100.00% 100.00% 100.00%
Number of salaries quoted 112 78 43
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £21,000 £23,000 £25,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Maidstone

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Maidstone region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Maidstone

2nd Line Support
Salary Trend in Maidstone

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Maidstone region.

2nd Line Support Salary Trend in Maidstone

2nd Line Support
Top 30 Related IT Skills in Maidstone

For the 6 months to 22 August 2014, IT jobs across the Maidstone region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 10 (100.00%) Windows
2 7 (70.00%) Cisco
2 7 (70.00%) Active Directory
3 6 (60.00%) Citrix
3 6 (60.00%) Windows XP
3 6 (60.00%) MS Office
4 3 (30.00%) Change Management
4 3 (30.00%) Firewall
4 3 (30.00%) Cisco Certification
4 3 (30.00%) Juniper
4 3 (30.00%) NHS
4 3 (30.00%) CheckPoint
4 3 (30.00%) Windows Server 2003
4 3 (30.00%) Internet
4 3 (30.00%) McAfee
4 3 (30.00%) Websense
4 3 (30.00%) Clearswift
4 3 (30.00%) MS Exchange
4 3 (30.00%) SLA
4 3 (30.00%) Linux
4 3 (30.00%) CRM
4 3 (30.00%) Microsoft
4 3 (30.00%) CCNA
4 3 (30.00%) CCSA
4 3 (30.00%) Blue Coat
4 3 (30.00%) JNCIA
4 3 (30.00%) Exchange Server 2007
4 3 (30.00%) SonicWALL
4 3 (30.00%) Cisco PIX
4 3 (30.00%) Security Cleared

2nd Line Support
Top Related IT Skills in Maidstone by Category

For the 6 months to 22 August 2014, IT jobs across the Maidstone region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
1 3 (30.00%) Exchange Server 2007
1 3 (30.00%) Exchange Server 2010
Applications
1 6 (60.00%) MS Office
Communications & Networking
1 3 (30.00%) Firewall
1 3 (30.00%) Internet
1 3 (30.00%) Cisco PIX
1 3 (30.00%) Cisco ASA
Miscellaneous
1 3 (30.00%) NHS
Operating Systems
1 10 (100.00%) Windows
2 6 (60.00%) Windows XP
3 3 (30.00%) Windows Server 2003
3 3 (30.00%) Linux
3 3 (30.00%) Windows Server 2008
3 3 (30.00%) Windows 7
3 3 (30.00%) Windows 8
Processes & Methodologies
1 3 (30.00%) Change Management
1 3 (30.00%) CRM
Qualifications
1 3 (30.00%) Cisco Certification
1 3 (30.00%) CCNA
1 3 (30.00%) CCSA
1 3 (30.00%) JNCIA
1 3 (30.00%) Security Cleared
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 7 (70.00%) Active Directory
Vendors
1 7 (70.00%) Cisco
2 6 (60.00%) Citrix
3 3 (30.00%) Juniper
3 3 (30.00%) CheckPoint
3 3 (30.00%) McAfee
3 3 (30.00%) Websense
3 3 (30.00%) Clearswift
3 3 (30.00%) Microsoft
3 3 (30.00%) Blue Coat
3 3 (30.00%) SonicWALL
3 3 (30.00%) Trend Micro
3 3 (30.00%) Aruba
3 3 (30.00%) F5
3 3 (30.00%) Lumension
4 2 (20.00%) VMware